Avery Dennison Monarch 9493 SNP Use and care manual

Monarch
9460™ S
493
Printers
®
NP &
9 ™ SNP
System
Administrator's
Guide
TC9460SNPSA Rev. AE 10/08 ©2007 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp. All rights reserved.
802.11b/g Wired/Wireless
•Telnet
•Ethernet
•Web Browser
•Avalanche
Management
Console
TM

Each product and program carries a respective written warranty, the only warranty
on which the customer can rely. Paxar reserves the right to make changes in the
product, the programs, and their availability at any time and without notice.
Although Paxar has made every effort to provide complete and accurate information
in this manual, Paxar shall not be liable for any omissions or inaccuracies. Any
update will be incorporated in a later edition of this manual.
2007 Paxar Americas, Inc. a subsidiary of Avery Dennison Corporation. All rights
reserved. No part of this publication may be reproduced, transmitted, stored in a
retrieval system, or translated into any language in any form by any means, without
the prior written permission of Paxar Americas, Inc.
Trademarks
Monarch® and Sierra Sport, 9460, and 9493 are trademarks of Paxar Americas,
Inc.
Avery Dennison® is a trademark of Avery Dennison Corporation.
Centronics is a trademark of Centronics Data Computer Corporation.
Microsoft® and MS-DOS are trademarks of Microsoft Corporation.
Bluetooth® is a trademark of Bluetooth SIG, Inc.
Windows and NT are trademarks of Microsoft in the U.S. and other countries.
Hewlett-Packard is a trademark of Hewlett-Packard Company.
Firefox® is a trademark of Mozilla Corporation.
HP Jet Admin, HP JetDirect, and HP Web Jet Admin are trademarks of Hewlett-
Packard Company.
Novell and NetWare are trademarks of Novell, Inc., in the United States and other
countries.
Wavelink and Avalanche are trademarks of Wavelink Corporation.
Avery Dennison Printer Systems Divison
170 Monarch Lane
Miamisburg, OH 45342

i
TABLE OF CONTENTS
GETTING STARTED......................................................................................1-1
Overview ................................................................................................1-1
Audience ................................................................................................1-1
Using This Manual ...................................................................................1-2
System Requirements ..............................................................................1-3
Network Protocols Supported....................................................................1-3
9493™ Printer Hardware ..........................................................................1-4
CONFIGURING THE 802.11b/g AND IP SETTINGS ..........................................2-1
Configuring the Print Server .....................................................................2-1
Before You Begin ....................................................................................2-2
Setting Up the 9460™ Using Direct Serial Connections ...............................2-3
Setting up the 9493™ Using Direct Serial Connections................................2-4
Installing the Software .............................................................................2-5
Setting Up Using the Printer’s Menu ..........................................................2-6
Setting Up the 9460™ Printer ...................................................................2-6
Checking the Status .............................................................................2-8
Configuring the Printer..........................................................................2-9
Printing a Network Information Label....................................................2-15
Setting Up the 9493™ Printer .................................................................2-15
Setting Up the 9493™ Printer .................................................................2-16

ii
Using the Network Menu ........................................................................2-18
Checking the Status ...........................................................................2-19
Configuring the Printer........................................................................2-19
Printing a Network Information Label....................................................2-26
Printing Info..........................................................................................2-26
Printing Info..........................................................................................2-27
Resetting the Radio............................................................................2-27
SELECTING A MANAGEMENT METHOD.........................................................3-1
HP JetAdmin Utility..................................................................................3-1
HP Web JetAdmin Utility ..........................................................................3-1
MicrosoftWindowsNetwork Configuration ............................................3-1
Additional Windows Configuration Methods ................................................3-2
UNIX Network Configuration .....................................................................3-2
Berkeley UNIX Host Configuration.............................................................3-2
Sun Solaris Configuration .....................................................................3-4
HP/UX Configuration................................................................................3-6
IBM AIX Configuration..............................................................................3-7
Configuration on Other Systems................................................................3-7

iii
USING A WEB BROWSER .............................................................................4-1
Logging In ..............................................................................................4-2
Contacting Us .........................................................................................4-3
Configuring the Server Settings ................................................................4-3
Configuring the Print Port Settings ............................................................4-4
Configuring Print Services........................................................................4-5
Setting Netware Parameters .....................................................................4-6
Changing TCP/IP Settings ........................................................................4-7
Configuring PrintraNet .............................................................................4-8
Configuring Wireless Settings ...................................................................4-9
Configuring Alerts and Traps ..................................................................4-10
Receiving An Alert..............................................................................4-12
SNMP IP Traps ..................................................................................4-13
SNMP Netware Traps .........................................................................4-14
Changing the Passwords ........................................................................4-15
Setting the Network Card Access Password ..........................................4-15
Setting the Network Card Access Password ..........................................4-16
Setting the Network Card Update Password ..........................................4-17
Configuring Network Protocols................................................................4-18
Controlling IP Access.............................................................................4-19
To Add Hosts:....................................................................................4-19
To Remove Hosts...............................................................................4-20
Configuring Network Security..................................................................4-20
Printing a Test Page ..............................................................................4-22
Using the Console .................................................................................4-22

iv
Updating Firmware ................................................................................4-23
To update from a TFTP server: ............................................................4-23
To update from a file on your computer: ...............................................4-24
Loading the Firmware ............................................................................4-24
Basic Security Configurations .................................................................4-25
USING THE SIERRA SPORT CONFIGURATOR................................................5-1
System Requirements ..............................................................................5-2
Before You Begin ....................................................................................5-3
Changing the Avalanche Directory.............................................................5-3
Configuring Wireless Settings ...................................................................5-4
Configuring the Extended Security Settings................................................5-4
Configuring the Print Server Settings.........................................................5-5
Configuring Services................................................................................5-5
Configuring TCP/IP Settings .....................................................................5-5
Specifying the IP Access Range................................................................5-6
Configuring Printranet Settings .................................................................5-7
Configuring NetWare Settings...................................................................5-7
Setting Alerts and Traps...........................................................................5-7
Configuring Printing Settings ....................................................................5-8
Updating Files.........................................................................................5-9
Saving Changes ....................................................................................5-10
Creating Your Own Packages..................................................................5-10

v
TELNET CONSOLE COMMANDS....................................................................6-1
Conventions............................................................................................6-2
Settings..................................................................................................6-3
Help Commands ......................................................................................6-5
General Commands .................................................................................6-7
Avalanche Console Commands .................................................................6-9
Port Commands.....................................................................................6-10
802.11b/g Wireless Commands ...............................................................6-10
TCP/IP Commands ................................................................................6-14
SNMP Commands..................................................................................6-17
TROUBLESHOOTING....................................................................................7-1
General Troubleshooting Information.........................................................7-1
Troubleshooting Wireless Configuration Problems.......................................7-3
Troubleshooting Network Configuration......................................................7-4
Technical Support....................................................................................7-4
SPECIFICATIONS........................................................................................ A-1
802.3 Specifications (9493™ only) ........................................................... A-1
802.11b/g Specifications ......................................................................... A-1
GLOSSARY................................................................................................. G-1
INDEX .......................................................................................................... I-i

vi

Getting Started 1-1
GETTING STARTED
Use these instructions to configure your MonarchSierra Sport2
9460SNP printer or your Monarch® Sierra Sport4™ 9493™ SNP printer.
Your printer contains an 802.11b/g print server (radio), which lets you
communicate with your printer on a wired Ethernet 802.3 network (9493
printer only), or on an 802.11b or 802.11g wireless network. 802.11b/g
refers to 802.11b and 802.11g in this manual.
The 9460 printer (version 3.0 or greater firmware and version 1.4 or greater
boot loader) and 9493 printer (version 1.0 or greater firmware and boot
loader) also include support for the WavelinkAvalancheManagement
Console software.
Information in this document supercedes information in previous versions.
Check our Web site (www.monarch.com) for the latest documentation and
release information.
Overview
You can use the print server in Ad-Hoc (peer-to-peer) or infrastructure
(access point) wireless mode. The print server operates at speeds of up to
11 Mbps on any IEEE 802.11b and 54 Mbps on any IEEE 802.11g wireless
compatible networks.
The 9493 wireless print server includes a dual built-in wired Ethernet (802.3)
connection so the print server automatically switches between wireless and
wired Ethernet mode within the same subnet address. When switching
between wired and wireless mode on different subnets, turn off the printer
and then turn it back on to reinitialize the radio.
Follow the instructions in this manual to configure the wireless print server
for your printer. For more information and software downloads, see Chapter
7, “Troubleshooting.”
Audience
This manual is written for the System Administrator who sets up printers on
the network and is familiar with basic networking principles.
1

1-2 System Administrator’s Guide
Using This Manual
Following is a summary of the contents of this manual.
Chapter Contents
1 Getting Started Information you should know before using the
printer.
2Configuring the
802.11b/g and
IP Settings
Setting communications between your network and
printer.
3Selecting a
Management Method
Explains the various ways to configure and monitor
your network printer.
4 Using a Web Browser Using your Web browser to configure and monitor
your network printer.
5Using the Sierra Sport
Configurator
Configure and monitor your network printer using the
Sierra Sport Configurator with the Avalanche
Management Console software.
6Telnet Console
Commands
Lists the supported console commands for your
network printer.
7 Troubleshooting Common problems and their solutions.
A Specifications Printer and radio specifications.
G Glossary Networking and printer terms and their definitions.

Getting Started 1-3
System Requirements
To use the print server for printing from a wireless network, you need an
802.11b/g wireless network. The wireless network consists of either of the
following:
♦ An 802.11b/g wireless enabled computer printing straight to the printer
(Ad-Hoc, or peer-to-peer, mode).
♦ An 802.11b/g wireless access point allowing wireless enabled computers
to print to the print server (infrastructure mode).
To configure and print, you need the following information from your wireless
network administrator:
♦ Wireless Mode (infrastructure or Ad-Hoc)
♦ The SSID (service set identifier) for your wireless network.
♦ If you are using TCP/IP (recommended for Windows Networks) and are
not connected to a server that automatically assigns your IP address, you
need to set the printer in Static mode and assign a unique IP address (for
example: 192.168.1.14) and a subnet mask. A router (default gateway)
address is optional.
♦ Wireless security settings
Network Protocols Supported
♦ TCP/IP:
LPD/LPR, FTP, or IPP
Raw TCP/IP (port 9100 or any chosen port)
NetBIOS over IP (with SMB)
NetWare (NEST)
NetBEUI
DLC
♦ Telnet
♦ WINS
♦ DHCP

1-4 System Administrator’s Guide
9493™ Printer Hardware
To access the Ethernet port, open the hinged door on the side of the printer
by loosening the two screws with a Phillips screwdriver.
Ethernet Port

Configuring the 802.11b/g and IP Settings 2-1
CONFIGURING THE 802.11B/G
AND IP SETTINGS
Configuring the Print Server
To configure the print server for an 802.11b/g wireless network, you must set
the wireless mode (Ad-Hoc or infrastructure), SSID, channel (Ad-Hoc mode
only), data rate and security. All nodes of a wireless network need to have
the same settings to communicate with each other.
There are several ways to configure your print server. You can
♦ send console commands using a utility such as Monarch® NetManager.
See “Installing the Software” for NetManager information.
♦ use a Web browser. See Chapter 4, “Using a Web Browser” for more
information.
♦ use the Sierra Sport Configurator with Avalanche. See Chapter 5, “Using
the Sierra Sport Configurator” for more information.
♦ use Telnet. See Chapter 6, “Telnet Console Commands” for a list of
supported commands.
♦ select the RF Network (9460) and Network (9493) printer menus. See
“Setting Up Using the Printer’s Menu.” The printer’s menus allow you to
do basic setup.
2

2-2 System Administrator’s Guide
Before You Begin
Configure your computer to communicate on a wireless network before you
continue.
♦ To connect a device using an access point, set your computer to
infrastructure mode.
♦ To connect directly to a device without an access point, set your
computer to Ad-Hoc Computer-to-Computer mode, or whatever mode your
adapter uses to communicate without an access point.
♦ To use Ad-Hoc mode, temporarily disable security on your access point.
After the print server is configured, re-enable security on the access
point.
♦ To use WEP (Wired Equivalent Privacy) encryption or other advanced
security, such as WPA (Wi-Fi Protected Access), on your wireless
network, temporarily disable the security on your computer in order to
configure the print server. To allow non-secure clients to communicate
with each other, temporarily change the wireless mode of your host to Ad-
Hoc mode.
♦ To use TCP/IP, note your computer’s IP address. The print server needs
to be on the same IP segment as the other nodes on your network in
order to communicate.
♦ You need a good signal between your computer and the access point to
communicate.

Configuring the 802.11b/g and IP Settings 2-3
Setting Up the 9460™ Using Direct Serial Connections
1. Disconnect the printer’s radio cable from the printer’s serial port.
2. Connect a serial cable (DB9 female to DB9 female all lines wired straight
through) from the host or computer to the print server’s radio cable.
3. Turn on the printer and configure using Telnet or other communications
program.
4. Connect the printer’s radio cable to the printer’s serial port.
5. Turn off the printer, wait a few seconds, and then turn on the printer.
Your printer is ready to use.
Radio Cable
Radio Cable
Serial Port

2-4 System Administrator’s Guide
USB mini-B cable shown
DB9 cable shown
Setting up the 9493™ Using Direct Serial Connections
Use a serial cable or a USB cable for direct communication with the printer.
The USB port can function as either a serial port or a parallel port. Refer to
the System Administrator’s Guide for more information about changing the
USB port’s function.
1. Open the hinged cable door on the side of the
printer by loosening the two screws with a
Phillips screwdriver.
2. Plug the DB9 connector into the DB9 port or plug
a USB type A or USB mini-B connector into the
corresponding USB port as show.
3. Place the cable in one of the cable cavities.
4. Turn on the printer and configure using Telnet
or other communications program. See Chapter
6, “Telnet Console Commands” for more
information.
5. Turn off the printer, wait a few seconds, and
then turn on the printer.
Your printer is ready to use.

Configuring the 802.11b/g and IP Settings 2-5
Installing the Software
The software works with MicrosoftWindowsNT4, 2000, XP, and
Vista™ operating systems.
Follow these steps to install the NetManager software and configure the print
server. You can also download the utility from our Web site.
1. Insert the Monarch® Printer Documentation CD-ROM (TC9X00SWP) into
your computer.
2. Select Drivers & Utilities, then NetManager.
3. Follow the on-screen instructions for installing the utility. When
NetManager starts for the first time, you see the NetManager Welcome
screen. You are prompted to enter a View Name (sets up how print
servers are discovered and displayed on your network). Then, select the
protocol and filter settings or “Automatically create a view with default
settings.”
4. Select Finish to begin searching for print servers. NetManager gets the
information from the print server(s) and lists the server name, IP
address, and hardware (Ethernet) address. The default name of the
print server is PXRxxxxxx, where xxxxxx is the last 6 digits of the
hardware address (for example, PXR08B2C7).
Note: It might take a minute or two for the print server to appear,
especially on a large wireless network.
5. When you see the print server you need to configure in the list, highlight
it and click the Configuration tool.
Note: A wireless signal of less than 50% on the Wireless Status screen,
could affect printing performance. To improve the signal strength,
move the print server closer to the computer or access point and
away from other radio devices such as Bluetooth® wireless devices,
microwave ovens, or 2.4 gigahertz cordless phones.
6. Configure your print server to the settings you need. Many of the fields
are automatically configured to match the network being used, so you
may not need to change the Wireless Mode, RF Channel, SSID, and
Data Rate settings unless you need to change the print server to a
different wireless network.
♦ To use WEP encryption or other advanced security, enable the security
and enter the appropriate key(s).

2-6 System Administrator’s Guide
♦ To use TCP/IP without a DHCP server, manually assign a valid IP
address, subnet mask, and gateway and then set the boot method to
static.
Note: If you are using DHCP on your network, the print server may have
acquired valid IP settings at this point and no further configuration is
necessary. This works if your DHCP server allows the print server to
keep this address permanently. However, in most cases, use a static
address outside the range reserved for DHCP (Refer to your DHCP
server documentation for details). When you configure your printer
port, it goes to a static IP address.
7. When you are done configuring, click OK. You are prompted to save
changes and reset the print server. Click OK. The print server resets with
your new configuration. This may take several minutes.
Setting Up Using the Printer’s Menu
You can use the printer’s menu to configure some basic network settings.
Follow the instructions for your printer: 9460 or 9493.
Setting Up the 9460™ Printer
Use these instructions to set up a 9460 printer using the printer’s RF
Network menu in the printer’s Tool Box.
1. Turn on the printer by pressing and holding the power button (P) until
the display turns on.
The display flashes printer version information and battery charging
status.
E BF
Init Radio……….
When you see “Init Radio”, the printer is waiting for the wireless print
server to initialize.
Next, you may see
Ready
p<T>

Configuring the 802.11b/g and IP Settings 2-7
Display Indicates
Ready The printer is in Ready mode to send and receive data.
<T> The printer is connected to a network (peer-to-peer or
infrastructure mode). Press Aunder <T> to display
the printer’s IP address, then press Aunder to
print a network information label with the device name,
IP address, and MAC address as a bar code. See
“Printing a Network Information Label” for more
information.
Press any button to return to Ready mode.
The printer is not connected to a network.
2. Press Aunder p.
E BF
R XT
You see the battery indicator E (empty) and F (full). As you use the
printer, the battery indicator line gets closer to E (empty), instead of
F (full). Recharge the battery when the line is by the E.
3. Press T(Tool Box) to enter the menu.
Tool Box
Language
ED
4. Tool Box is highlighted. Press Eto select Tool Box.
Enter Password
5. Press the navigational buttons in this order: Left, Left, Left, Right, and
Left.
Diagnostics
Online Diag.
E D

2-8 System Administrator’s Guide
6. Press Duntil Setup is highlighted.
Setup
Service
E U D
7. Press Eto select Setup.
8. From the Setup menu, press Duntil you see RF Network. Press Eto
select RF Network.
The RF Network menu allows you to check the printer’s status, configure the
RF network settings, print RF settings, and reset the radio.
To exit, press Fat any time.
Checking the Status
This option displays the status of the RF network.
1. From the RF Network menu, select Status.
192.0.0.192
1.0
(2006.11.20)
PXR1E858F
The local IP address, firmware version, printer model, board revision,
and device name are displayed.
2. Press Ato see the next screen of information.
0040171E858F
Protocol: TCP
State: Wait
Radio: IEEE 802.11g
The MAC address, protocol, current state, and radio type are
displayed.
3. Press any Ato return to the RF Network menu.