Avery Dennison Monarch 9864 User manual

TC9864QR Rev. AA 6/08 ©2008 by Avery Dennison Corp. All rights reserved.
Quick
Reference
Quick
Reference
Monarch
6
Printer
®
98 4™

Each product and program carries a respective written warranty, the only
warranty on which the customer can rely. Avery Dennison reserves the right to
make changes in the product, the programs, and their availability at any time
and without notice. Although Avery Dennison has made every effort to provide
complete and accurate information in this manual, Avery Dennison shall not be
liable for any omissions or inaccuracies. Any update will be incorporated in a
later edition of this manual.
2008 Avery Dennison Corporation. All rights reserved. No part of this
publication may be reproduced, transmitted, stored in a retrieval system, or
translated into any language in any form by any means, without the prior written
permission of Avery Dennison Corporation.
WARNING
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
CANADIAN D.O.C. WARNING
This digital apparatus does not exceed the Class A limits for radio noise
emissions from digital apparatus set out in the Radio Interference Regulations
of the Canadian Department of Communications.
Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant
les limites applicables aux appareils numériques de la classe A prescrites dans
le Réglement sur le brouillage radioélectrique édicte par le ministère des
Communications du Canada.
Trademarks
Monarchand 9864 are trademarks of Paxar Americas, Inc.
Avery Dennison® is a trademark of Avery Dennison Corp.
Avery Dennison Printer Systems Division
170 Monarch Lane
Miamisburg, OH 45342
Visit www.monarch.com for sales, service, supplies, information, and telephone
numbers for our International locations.
TOLL FREE:
1-800-543-6650 (U.S.A.)
1-800-363-7525 (Canada)

06/08 Rev. AA QUICK REFERENCE Getting Started
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Using the Printer
This Quick Reference contains supply loading and general care and
maintenance procedures. For more detailed information, refer to the
Operator’s Handbook on the CD-Rom included with your printer.
«Review the safety information in the Regulatory Compliance document on the
CD-Rom before you begin.
Connecting the printer
1. Turn the printer power switch to “0” (off).
2. Connect the printer to the power supply using the cable provided.
3. Using the data cable supplied, connect the Centronics interface on the
printer to the host computer.
[1] Sockets for the Centronics cable (A) and power cable (B) on a 9864.
4. Turn on the printer using the power switch (set to position “1”). You see the
following sequence of messages:
WARNING!
Touching live electrical parts causes exposure to hazardous electrical
currents and may lead to burns.
«Turn off the printer before connecting the power cable.
«Only operate the printer using the system voltage indicated on the
nameplate.
«Only connect the printer to a grounded power socket fitted to authorized
standards.
«Connect the power cable so that
– no one trips or steps on it
– the power plug can be easily removed if necessary.
System start... The boot loader is starting.
System start...
Start user prog
Valid firmware recognized, program starts.
AB

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¯When the parameter SYSTEM PARAMETER > Active Mode is set to Offline, the printer
switches directly to offline mode when turned on.
¯CAUTION! - Wait at least 10 seconds between turning the printer off and on,
because any modified parameter settings are not saved.
9864
V 4.10
Printer type
Version number of the printer firmware
Memory: 64 MB
Flashcard: 32 MB
Internal RAM (for example: 64 MB)
Optional RAM on the Compact Flash card (for
example: 32 MB) – only displayed when a Compact
Flash card is in use.
OFFLINE 0 JOBS
Initialisation
Offline mode
ONLINE 0
JOBS
Online mode. The unit is ready for printing.

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Using the operator panel
[2] Operator panel
Display With 32 digits and two lines, the display shows the operating conditions
(modes) for parameters, values, status and errors. You can select the display
language. Backlighting ensures good legibility.
Button functions The buttons offer a multitude of operating functions. A logical menu structure
is used for operation. The meaning of each button varies according to the
operating mode and the menu item. Additionally, special functions have been
programmed for certain button combinations.
Online button ySwitches between online and offline mode.
yConfirms entries, menu items and messages.
ySelects print jobs and enters values in standalone mode.
Cut button yTriggers a cut. Requirements:
– Cutter installed and activated.
– Printer offline.
yScrolls down through the menu and selects menu items.
yDecreases values.
Feed button yFeeds the material when the device is offline.
yStarts printing once the feed has been stopped (in online mode).
yScrolls up through the menu and selects menu items.
yIncreases values.
Prog button yAccesses the parameter menu when offline.
yReturns to previous menu item and/or exits the menu.
Display
Cut button
Online button
Feed button
Prog button

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yFor more detailed descriptions of the button functions, see “Creating a print
job” or refer to Info-Printouts and Parameters section on the CD-Rom.
Remote operator
panel
The printer can be equipped with a remote operator panel. The printer must
provide the appropriate optional connector. Refer to the Operator’s
Handbook for more information.
The button functions are the same as those on the standard operator panel.
Exception: The on/off switch is not available at the remote control panel.
With the remote control panel connected, both panels are active and show
the same information.
[3] Remote operator panel (article number 160005)
CAUTION!
Using both operator panels at the same time can cause malfunctions.
«Use only one operator panel at a time to operate the printer.
CAUTION!
If the connection cable is longer than 2.5 m, EMC-caused disturbances can
occur.
«Only use the factory-installed cable.
«Do not extend the cable.

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Loading material
1. Open the cover.
2. Pull off the outer guide disk (1) of the
unwinder (2).
3. Place the material on the unwinder with
the corresponding adapter rings. The
material roll should turn counter-clockwise
when unwinding.
4. Replace the outer guide disk of the
unwinder.
5. Lay the material around the dancer arm.
6. Set the material guide to the material
width. Loosen the thumb screw on the
underside of the front material guide (3).
Push the material guide sideways. Tighten
the thumb screw (Fig. 2).
7. Press the red or green opener (4) of the
intake to raise the pad rollers. Press and
hold the opener and push the material
through the material guide until it is below
the printhead (Fig. 3).
8. Align the material so that it is straight.
While holding down the loading lever,
position the pad rollers so that both rollers
(5) sit symmetrically on the material. (The
printhead has been removed in Fig. 4 to
allow a better view).
CAUTION!
Rotating axles! These can pull
in and tear off hair, clothing
and jewelry.
– Do not operate the printer with
the cover open!
– Keep long hair, loose clothing,
jewelry etc. away from the
printer!
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Dispensing model only:
9. Guide the material under the dispenser
roller (1).
10. Remove the labels from the first 10 inches
of backing paper (Fig. 1).
11. Press down on the locking lever (Fig. 2)
and turn it half a revolution to the rear.
12. Pull the drawing module (2) all the way out
(Fig. 3).
13. Guide the backing paper under the print
module to the rear (Fig. 4).
PContinued on next page.
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14. Guide the backing paper around the feed
roller (1) and guide pins (2) of the drawing
module to form an S shape (Fig. 1).
15. Replace the drawing module (Fig. 2).
¯When replacing, the
locking lever must point to the
right (half a revolution open).
Do not lock it until the drawing
module has been pushed in all the way!
16. Wrap the end of the backing paper
clockwise around the takeup reel (3) and
secure it with the clip (4) (Figs. 3 and 4).
17. Position the block bearing and the
pressure roller (5) in the middle of the
backing paper.
¯This keeps the backing paper in place
around the dispensing edge!
18. Lock the locking lever (Fig. 4).
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Loading fan-folded material
1. Set the outer disk of the material unwinder to the material width.
2. Pull the material through the inlet opening (1) to the material guide
printing side up.
3. See “Loading material” to continue.
[1] Pull the fan-folded
material through the inlet
opening in the rear side
and see “Loading
material” to continue.


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Changing material
Follow these instructions to replace the
material roll.
¯The printer must be turned on;
otherwise, the printhead presses on the
material.
9864
1. Set the printer to offline mode and open
the cover.
2. To remove the material, press and hold the
opener while pulling the material back
towards the roll (Fig. 2).
9864 dispenser
1. Set the printer to offline mode and open
the cover.
2. Tear the backing paper off (2), pull out the
clip (Fig. 3) and remove the wound up
backing paper (Fig. 4).
3. Open the shutter (3) and pull out the
remaining backing paper towards the
dispensing edge.
4. To remove the material, press and hold the
opener while pulling the material back
towards the roll (Fig. 2).
¯You can also move the material
backwards by pressing the Online+Cut
keys while in offline mode.
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3

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Loading a ribbon
1. Turn on the printer.
2. Open the cover.
3. Place the roll of ribbon on the ribbon
unwind reel (1) so that it unwinds counter-
clockwise.
4. Place the empty ribbon core on the rewind
reel (2).
5. Lead the end of the protective ribbon
(yellow here) under the ribbon deflector (3)
and printhead (4).
6. Pull the protective ribbon upwards and lay
it over the ribbon roller (5).
7. Lead the protective ribbon under the
rewind reel (2) and secure it on the empty
ribbon core using the self-adhesive
strip (6) (Fig. 3).
¯With many ribbons, the
protective ribbon (shown in
yellow) is followed by a strip of
cleaning ribbon (7) which
removes contamination from the printhead.
The material must be loaded as described
to clean effectively!
8. The ribbon should be straight and crease-
free. Turn the ribbon unwind reel to tighten
the ribbon and eliminate slack.
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Settings for all printers
Ribbon tension
The tension of the ribbon unwind reel (1)
and ribbon rewind reel (2) can be set using
the red plastic hexagons on the ribbon
reels. If these are turned clockwise, the
tension increases (Fig. 1: dispenser
version).
Default settings
The default settings covers a wide range of
ribbon widths, but you may need to adjust
the settings for very narrow or very wide
ribbons.
Setting
During feeding, the ribbon must run evenly
(no creases) for the entire length between
the reels. Use the following guidelines:
If the ribbon is loose, creased, or is loosely
wound on the rewind reel.
«Increase the unwind/rewind tension
(Turn the red hex nut clockwise).
If the ribbon visibly stretches or tears
during printing. The ribbon is not loaded
correctly.
«Decrease the unwind/rewind tension
(Turn the red hex nut counter-clockwise).
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Material parameters
The following three parameters are used to set the material properties:
PFor more information on setting parameters, see “Operating the
parameter menu” in the topic section “Info printouts and parameters.”
Parameter Function
PRINT PARAMETER > material type Sets the material type (punched or
continuous)
PRINT PARAMETER > material length Sets the material length
PRINT PARAMETER > material width Sets the material width
SYSTEM PARAMETER > light sens. type Sets the sensor type (reflex or
transmission) based on the material
(marks or perforations)
[Tab. 1] Important parameters for setting material properties

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Creating a print job
There are two ways of creating a print job: by using the Microsoft® Windows®
printer driver for the 9864, or by creating a text file using Easy Plug print
commands.
Windows printer
driver
9864 printer drivers are available for different versions of Windows. You can
print from nearly every Windows application using the printer drivers.
However, functionality is strongly dependent on the choice of software.
Label layout programs are preferred.
¯The driver’s help function explains how to use the printer driver. The help
function of your Windows operating system tells you how to install the driver.
Printer drivers for different versions of Windows are available on our Web site
(www.monarch.com).
Command file You can write a sequence of commands in a text file and send it to the printer.
Use any text editor and the MS-DOS Copy command. Easy Plug provides a
special command language to program print jobs. However, writing a print job
in text file format requires some programming knowledge. You cannot
preview the resulting printout on the screen. Instead, print a test print to see
a copy of the finished result.
For more information refer to the Easy Plug Manual.
Sending a print job
The printer processes print jobs once the jobs are sent to the printer’s RAM.
This can be accomplished with a direct transfer from your computer using a
data cable or saving it to a Compact Flash (CF) card.
Data cable The print job can be transferred with
ythe serial interface,
ythe parallel interface,
ythe Ethernet connection.
To transfer data with the serial or parallel interface, connect the
corresponding ports on the host computer and the printer. Use the DOS
window to send the print job file to the interface.
ySerial interface (COM1): copy testjob.txt com1
yParallel interface (LPT1): copy testjob.txt lpt1
yUSB interface / Ethernet interface:
copy testjob.txt \\computername\sharename.
–computername = Name of the computer (for example, “Warehouse”).
In Windows XP this can be found under START > SETTINGS > CONTROL
PANEL > SYSTEM > COMPUTER NAME.
–sharename = enter the name found under START > SETTINGS >
PRINTERS AND FAXES after clicking on a printer symbol and right-
clicking PROPERTIES > SHARE (in Windows XP). The sharename stands
for a printer, which is connected to a certain port. This is the USB port for
transferring with USB and the TCP/IP port for transferring by Ethernet.

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A few hints on using the USB interface:
¯The method described here does not work in Windows 98, Windows ME or
Windows NT 4.0.
¯The sharename has to comply with the MS-DOS formatting conventions (no
more than 8 characters, no symbols or spaces).
Refer to “Advanced Applications” for information about Ethernet.
¯Before sending a print job from a text program, make sure the correct printer
driver is installed.
¯Special label layout programs make this much easier. These programs also
require a driver.
CF card You need the following items to load a print job from a Compact Flash card:
yCF card (copy the print job to the directory \FORMATS)
yCF card reader (to connect to your computer)
For information about transferring print jobs via the CF card, refer to the
Standalone Operation section of “Advanced Applications.”

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Starting to print
Settings for the material type
The parameter settings below describe setting up the label material.
When printing from a layout program, these settings are usually provided
automatically by the printer driver. For your first test prints, you need to
configure them manually.
Material type yThe label material is endless (continuous) which means that it contains no
punches/perforations, breaks or reflex marks that could be recognized by the
punch (die cut) sensor:
«Set the PRINT PARAMETER > Material Type to endless.
yThe label material contains punches/perforations, breaks or reflex marks that
can be recognized by the punch sensor (so-called “punched” material):
«Set the PRINT PARAMETER > Material Type to “Punched.”
Material length «Set the PRINT PARAMETER > Material Length to the length of the material (in mm).
Material width «Set the PRINT PARAMETER > Material Width to the width of the material (in mm).
Only for punched/perforated (die cut) material:
Type of punch yLabel material with breaks or punches:
«Set the SYSTEM PARAMETER > Sensor Type to Punched.
yLabel material with reflex marks:
«Set the SYSTEM PARAMETER > Sensor Type to Reflex.
For more information on setting parameters: refer to “Info-Printouts and
Parameters.”
Printing the status report
To test the printer, print a status report. The width of the status printout can
be set to 4 inches (100 mm) or 2 inches (50 mm). This should match the width
of the label material used. The length of the printout is 8 inches (200 mm).
4-inch width
(100 mm) «Navigate to INFO PRINTOUT > Printer Status.
The printout (two 8-inch labels) lists all of the printer’s current parameter
settings.
2-inch width
(50 mm) «Set the SYSTEM PARAMETER > Print Info Mode to “Compact right.”
«Navigate to INFO PRINTOUT > Printer Status.
This printout contains the same information as the 4-inch printout,
compressed to a 2-inch width.

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Density To make the print darker, increase the print density as follows:
1. Press Esc while in online mode. You see
2. Press Cut/Feed to increase or decrease the heat energy of the printhead
(in %).
The heat energy should be kept as low as possible while retaining an
acceptable printing result. A high level of heat energy reduces the life span
of the printhead.
Print contrast
60%

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Care & Maintenance
Regular maintenance is required to keep the printer operating properly.
Safety
WARNING!
Maintenance and cleaning may result in hazerdous situations.
Accidents can occur if the appropriate safety instructions are not
followed!
 Turn off the printer and disconnect the power supply before any
cleaning or maintenance work!
 Be careful when cleaning the cutter!
Troubleshooting
Status When an error occurs, read the messages first and refer to the
documentation for more information.
Call servicing If you need to call Technical Support, have your printer’s model and serial
numbers ready. To order spare parts, call Technical Support.
Notes on cleaning
Frequency of care Frequent maintenance and cleaning is required to make sure the printer is
operating safely. The rate and frequency at which you print determines how
often you must clean the printer.
 Regularly check the printhead and feed roller for paper or adhesive buildup.
CAUTION! - Do not use any cleaning agents which could damage or
destroy the coating surfaces, labelling, display, electrical components etc.
 CAUTION! - Avoid acidic and alkaline solutions.
 Do not use any cleaning agents that are abrasive or damaging to plastics.
Cleaning the Printhead
You may need to clean the printhead when you see voids or streaks in the
printing or notice uneven printing.
1. Turn off the printer and disconnect the power supply.
2. Remove the material and ribbon.
3. Unscrew the two thumb screws on the printhead mounting and rotate the
entire printhead mounting upwards.
 CAUTION! - The printhead is sensitive to static electricity, which can
damage the printhead or reduce its life. Ground yourself by touching a
metal object, such as the printer’s metal base, before touching the
printhead. Do not use sharp or metal objects to clean the printhead or
touch the printhead with your fingers.

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¯The printhead does not need to be removed. Mark the position of the
printhead on the axle, if it is not flushed against the inner or outer plastic
ring.
4. Moisten a lint-free cloth with isopropyl alcohol and wipe the printhead clean.
You can also use a cleaning pen (114226).
Fig. 1 Cleaning the printhead – the
printhead does not need to be
removed (Fig: Dispenser
version).
5. Return the printhead mounting to its original position and tighten the thumb
screws.
¯Press the thumb screw on the tapered edge of the square axle to ensure
the exact positioning of the printhead mounting on the axle. Also pay
attention to the position of the printhead in relation to the edge of the label.
The printhead should be flush against the inner black plastic plug.
6. Connect the printhead cable before turning on the printer.