AVPro Edge AC-FRESCO-CAP-4 User manual

User Manual
AC-FRESCO-CAP-4
1 HDMI Input/4 HDMI Outputs - Dedicated Video Wall Processor
Supports up to 18Gbps 4K60 (4:4:4) Output Resolutions
Cascade Multiple Processors for Larger Video Wall Arrays
AC-FRESCO-CAP-4
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Features:
• HDMI 2.0(a/b)
• 18Gbps Bandwidth Support
• 720P to 4K60 4:4:4 Output Resolution
• HDCP 2.2 (and all earlier versions supported)
• EDID Management
• IR, RS-232 and LAN Control Options
• Balanced Analog Out (2CH PCM)
• Down-scaling mode for mixed systems
Easy to use:
• Install in seconds
• Feature rich
• EDID management
• IR Remote
• IR & RS-232 Control
• LAN Control
In The Box:
• AC-FRESCO-CAP-4 Video Wall
Processor
• IR Remote Control
• 5V Locking Power Supply
• Two 3-Pin Terminal Blocks
• One 5-pin Terminal Block
• Mounting Ears
• Rubber Feet
Quick Installation:
1. Connect the HDMI input source (Blu-ray, Set Top Box, etc...) to the AC-FRESCO-CAP-4.
2. Connect the four HDMI Outputs from the AC-FRESCO-CAP4 to your four Video Wall displays.
3. Power on the source.
4. Connect the power supply into the AC-FRESCO-CAP4.
5. Turn on output devices/displays.
6. Use the free LAN/RS-232 PC software to setup the video wall configuration and image mapping.
The AC-FRESCO-CAP-4 is a Dedicated Video Wall Processor supporting Output Resolutions up to18Gbps 4K60 (4:4:4)
through its 1 HDMI Input and 4 HDMI outputs. The FRESCO is a "Plug-and-Play" 4-panel Video Wall which is
expandable by cascading multiple FRESCO processors to build larger Video Wall arrays.
Simple yet powerful, the FRESCO Video Wall Software makes setting up your video wall a breeze. Use either the PC
software, or built in browser based web GUI. Enter the bezel and visible picture dimensions for each display, and the
FRESCO will automatically adjust the picture mapping coordinates while compensating for bezel and visible picture
gaps. This process ensures an ideal Video Wall that is easy to do.
Video walls give sports bars, retail stores, entertainment venues, and hotels an opportunity to "WOW" their customers
with big, bold and bright messaging.
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Specifications:
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Rear Panel Overview:
•"ETHERNET" (LAN RJ45 PORT) Default IP Address for LAN control is 192.168.001.239
•"HDMI INPUT" used for source input
•"LOOP-OUT" used in cascading additional FRESCO Video Wall processors for building larger Video Wall arrays.
•"HDMI OUTPUT" - OUT1" through "OUT4"
•"BAL" (Balanced Extracted Audio) supports only 2CH PCM.
•"RS232" - "LOOP-OUT" used for cascading RS232 control signals to concurrent FRESCO processors.
•"RS232" - "CONTROL" used for sending control signals via RS232/Serial communications.
•"POWER" - 12V/2A locking power supply.
Device Overview:
•Definition - A Video Wall is a special array consisting of multiple computer monitors, video projectors, or
television sets tiled together contiguously, or overlapped in order to form one large image/picture.
•Video Walls are widely used in commercial and various entertainment venues.
Front Panel:
•"POWER" - Power indicator light. When the FRESCO is plugged into AC power, the light will illuminate in RED.
•"ISP / CONTROL" - Micro USB service and control port. Primarily used for Software and Firmware updates.
Side Panels:
•"DEVICE ID" DIP Switch - Set individual Device ID's when using multiple FRESCO processors, and set EDID options. The
Device ID settings chart and EDID options info are found on the top panel of the FRESCO processor.
•FAN
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FRESCO CONNECTION DIAGRAM
&
OUTPUT-TO-DISPLAY ASSIGNMENTS
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THE FRESCO VIDEO WALL PC SOFTWARE WIZARD
Five easy steps to video wall perfection
1. Do a great job hanging the panels
2. Launch the Fresco PC Software and connect to the Fresco Processor
3. Measure the top left Display/Panel and enter the info
4. Set the OUTPUT Resolution
5. Click the 'GENERATE VIDEO WALL" button
6. NO STEP 6 - YOU ARE DONE!
FRESCO VIDEO WALL MEASUREMENT GUIDE
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THE BIGGEST CHALLENGE TO SETTING UP A
FRESCO VIDEO WALL IS HANGING THE PANELS!

FRESCO PC SOFTWARE
The following four pages provide step-by-step instructions for using the
FRESCO PC SOFTWARE to setup and configure your FRESCO VIDEO WALL.
 CONNECT : NETWORK/LAN
CONNECTION TYPE:
•Click on box above NETWORK/LAN
•Default IP = 192.168.001.239
o( Changing the IP address requires using the web interface or sending direct control
commands via an RS-232 Connection and Terminal app. Baud rate = 57,600 )
•Click the "CONNECT TO FRESCO" button underneath NETWORK/LAN settings
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CONNECTION TYPE:
•Click on the box above USB/RS-232.
•For USB/RS-232, you can opt the connect via the ISP/CONTROL Mini USB port on the front of the
FRESCO, or alternately use the 3-pin Phoenix CONTROL connection on the back.
•For USB/RS-232, click the "SEARCH FOR VIDEO WALL PROCESSOR" button (Magnifying Glass). The
FRESCO COMM PORT#, DEVICE ID, and NAME will automatically fill the data fields
•If the FRESCO is found, click the "CONNECT TO FRESCO" button underneath the USB/RS-232 settings

CONNECT : USB/RS-232
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
MEASURE :
DISPLAY MEASUREMENTS:
•Enter the MANUFACTURER and MODEL info.
•Use ONLY Millimeters to take measurements (due to their added precision).
•Take measurements of the VISIBLE WIDTH, HEIGHT and thicknesses of ALL FOUR BEZELS (TOP,BOTTOM,
LEFT, RIGHT). See display measurement guide on PAGE 6.
•Click the "SAVE DISPLAY INFORMATION" button. (This info will be saved for future use.)
•Click the "OPEN DISPLAY INFORMATION" button to load previously saved display info. (IF NEEDED)
•NOTE: If all of your displays are the same make and model, next CHECK the 3 "COPY DISPLAY 1" boxes. The
display info from the DISPLAY-1 box will be auto entered into the other three display rectangles.
THE BIGGEST CHALLENGE WITH CREATING A FRESCO
VIDEO WALL IS MOUNTING THE PANELS!
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VIDEO WALL DISPLAY MEASUREMENT GUIDE

OUTPUT RESOLUTION:
•Select the "OUTPUT RESOLUTION" from the drop-down menu.
•OUTPUT RESOLUTION options:
o720P, 1080P, 4K 30HZ 4:4:4, 4K 60HZ 4:2:0, and 4K 60HZ 4:4:4

Click "GENERATE VIDEO WALL" button.
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
ADVANCED:
 AS BUILT DISPLAY PLACEMENT
•This section represents the virtual wall where the displays are mounted.
•The FRESCO software will assume that your have mounted the displays directly adjacent to
each other with very little, or zero gaps separating the displays.
•If your display placement is otherwise, you can click and drag any of the four display
rectangles to a different position on the virtual wall.
 IMAGE MAPPING & ALIGNMENT
•This section allows for display mapping adjustments necessary when either the display
placement is non-typical (contiguous and immediately adjacent) or you have different size
displays.
•Click on any of the rectangles and either drag them around, or use the arrow keys to nudge
them into the desired active image positions.
•Any changes will automatically live update the image mapping in the AS BUILT DISPLAY
PLACEMENT section.
•Click on the SET OUTPUT (1-4) buttons to update the signal being sent to the actual displays,
or click the SET ALL OUTPUTS button to update all the displays at the same time.
•The CENTERED LEFT, CENTERED RIGHT AND ALIGN LEFT TO RIGHT buttons help with
repositioning the rectangles more precisely.
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: Help
: Show Global System Status

RS-232 and TCP/IP Commands:
•The AC-FRESCO-CAP-4 can be controlled using either communication method.
•For TCP/IP control commands use Telnet Port 23.
•For RS-232, use a null modem serial cable adapter and set the serial communications to:
o57600,n,8,1 (baud: 57600, no parity, 8 data bits and 1 stop bit) with no handshaking.
•Please add a carriage return (Enter key) after each command when using direct commands.
•The unified command list (ASCII) is listed below.
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RS-232 Wiring Diagram:
*NOTE: There are two ports for RS-232 control
•LOOP-OUT: Use this port for additional cascaded AC-FRESCO-CAP-4 units
•CONTROL: Use this port to send RS-232 to AC-FRESCO-CAP-4
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Troubleshooting
•Verify Power - The LED on the front of the FRESCO should be lit up RED when power is
applied. Check power supply connections to device and power
•Verify Connections - Check all cables are properly connected
•Issues with 4K but 1080P or less is working
oVerify all connected devices are capable of the signal you are sending
oVerify that the HDMI cables you are using are certified for 4K signals
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•Use the power supplies provided. If an alternate supply is required, check voltage,
polarity and that it has sufficient power to supply the device it is connected to.
•Do not operate these products outside the specified temperature and humidity
range given in the above specifications.
•Ensure there is adequate ventilation to allow this product to operate efficiently.
•Repair of the equipment should only be carried out by qualified professionals as
these products contain sensitive components that may be damaged by any
mistreatment.
•Only use this product in a dry environment. Do not allow any liquids or harmful
chemicals to come into contact with these products.
•Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner or benzene to
clean this unit.
Maintenance
To ensure reliable operation of this product as well as protecting the safety of any person using
or handling this device while powered, please observe the following instructions.
•The DC power supply cord or AC adaptor has been damaged
•Objects or liquids have gotten into the unit
•The unit has been exposed to rain
•The unit does not operate normally or exhibits a marked change in performance
•The unit has been dropped or the housing damaged
Damage Requiring Service
The unit should be serviced by qualified service personnel if:
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Support
Should you experience any problems while using this product, first, refer to the
Troubleshooting section of this manual before contacting Technical Support. When
calling, the following information should be provided:
•Product name and model number
•Product serial number
•Details of the issue and any conditions under which the issue is
occurring
Warranty
If your product does not work properly because of a defect in materials or
workmanship, AVProEdge (referred to as “the warrantor”) will, for the
length of the period indicated as below, (Parts/Labor (10) Years), which starts
with the date of original purchase (“Limited Warranty period”), at its
option either (a) repair your product with new or refurbished parts, or (b)
replace it with a new or a refurbished product. The decision to repair or
replace will be made by the warrantor. During the “Labor” Limited
Warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. You must mail-in your
product during the warranty period. This Limited Warranty is extended only
to the original purchaser and only covers product purchased as new. A
purchase receipt or other proof of original purchase date is required for
Limited Warranty service.
This warranty extends to products purchased directly from AVPro or an
authorized dealer. AVPro is not liable to honor this warranty if the product
has been used in any application other than that for which it was intended,
has been subjected to misuse, accidental damage, modification or improper
installation procedures, unauthorized repairs or is outside of the warranty
period. Please direct any questions or issues you may have to your local
dealer before contacting AVPro.
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AVProEdge
2222 E 52nd St N ~ Sioux Falls, SD 57104
1-877-886-5112 ~ 605-274-6055
[e-mail]
Thank you for choosing AVProEdge!
Please contact us with any questions. We are happy
to be of service!
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