AVPro Edge MXNet 1G User manual

THE MXNET 1G ECOSYSTEM
USER MANUAL
AC-MXNET-1G-E
AC-MXNET-1G-EV2
AC-MXNET-1G-E-AVDM
AC-MXNET-1G-EWP
AC-MXNET-1G-D
AC-MXNET-1G-DV2
AC-MXNET-CBOX
AC-MXNET-SW10
AC-MXNET-SW24
AC-MXNET-SW48

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MXNET 1G USER MANUAL
CONTENTS
Contents ................................................................................................................................................................. 2
Important Safety Instructions............................................................................................................................... 6
1 Introduction ........................................................................................................................................................ 8
1.1 Descriptions ................................................................................................................................................. 8
1.1.1 Encoders and Decoders........................................................................................................................ 8
1.1.1.1 MXNet 1G Evolution II .................................................................................................................... 8
1.1.1.2 Audio Downmixing......................................................................................................................... 9
1.1.2 Control ................................................................................................................................................... 9
1.1.3 Mentor ................................................................................................................................................... 9
1.1.4 Network Switches.................................................................................................................................. 9
1.2 Before You Begin ....................................................................................................................................... 10
1.3 Some Helpful Suggestions ........................................................................................................................ 10
1.4 Network Cabling Tips................................................................................................................................. 10
1.5 Recommended Best Practices .................................................................................................................. 11
1.6 Third-Party Control Systems ..................................................................................................................... 11
2 Third-Party Network Switch Requirements.................................................................................................... 12
2.1 IGMPv2 Snooping ...................................................................................................................................... 12
2.2 IGMPv2 Querier ......................................................................................................................................... 12
2.3 IGMPv2 Immediate-Leave ......................................................................................................................... 12
2.4 Unknown Multicast Dropping (or Unregistered Multicast Flooding)..................................................... 12
2.5 MTU Settings .............................................................................................................................................. 12
2.6 PoE Budget ................................................................................................................................................. 13
2.7 Disabling EEE.............................................................................................................................................. 13
3 Product Overview ............................................................................................................................................. 14
3.1 Box Contents and Specifications .............................................................................................................. 14
3.2 AC-MXNET-1G-E / AC-MXNET-1G-E-AVDM / AC-MXNET-1G-EV2............................................................. 14
3.3 AC-MXNET-1G-EWP.................................................................................................................................... 17
3.4 AC-MXNET-1G-D / AC-MXNET-1G-DV2 ..................................................................................................... 19
3.5 AC-MXNET-CBOX........................................................................................................................................ 21
3.6 AC-MXNET-SW10........................................................................................................................................ 23
3.7 AC-MXNET-SW24........................................................................................................................................ 24
3.8 AC-MXNET-SW48........................................................................................................................................ 26

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4 Wiring and Connections................................................................................................................................... 28
4.1 1G Ethernet/LAN........................................................................................................................................ 28
4.2 AV NETWORK.............................................................................................................................................. 28
4.3 SFP and SFP+ Transceiver Modules.......................................................................................................... 29
4.3.1 Compatible SFP and SFP+ Transceiver Modules Specifications for MXNet Network Switches .... 30
4.3.2 Installing SFP and SFP+ Transceiver Modules................................................................................... 30
4.3.3 Short Reach (SR) SFP or Long Reach (LR) SFP ................................................................................... 31
4.4 DAC Cables ................................................................................................................................................. 31
4.5 HDMI Cables............................................................................................................................................... 31
4.6 USB Ports.................................................................................................................................................... 31
4.7 RS-232 Wiring ............................................................................................................................................. 32
4.8 IR Wiring ..................................................................................................................................................... 32
4.9 Analog Audio Ports .................................................................................................................................... 32
4.10 AC Power Connection.............................................................................................................................. 32
5 Installation......................................................................................................................................................... 33
5.1 Connecting the Devices............................................................................................................................. 33
5.2 Point-to-Point Setup .................................................................................................................................. 35
5.2.1 Configuring Encoders and Decoders................................................................................................. 35
5.3 Stacking Switches....................................................................................................................................... 38
5.3.1 Stacking Two AC-MXNET-SW24 .......................................................................................................... 38
5.3.2 Stacking Two AC-MXNET-SW48 .......................................................................................................... 38
6 The Mentor Web UI .......................................................................................................................................... 39
6.1 Accessing Mentor....................................................................................................................................... 39
6.2 Navigating the Mentor Web UI ................................................................................................................. 40
6.3 System Utilities........................................................................................................................................... 41
6.3.1 LAN and AV Network Configurations ................................................................................................ 41
6.3.2 MXNet Firmware Updates .................................................................................................................. 41
6.3.3 MXNet Events ...................................................................................................................................... 42
6.4 Configure Inputs and Outputs.................................................................................................................. 43
6.4.1 Inputs/Encoders/Sources ................................................................................................................... 44
6.4.2 Outputs/Decoders/Displays............................................................................................................... 45
6.4.3 Encoder Module (AVDM Encoders only) ........................................................................................... 47
6.4.4 System Diagnostics ............................................................................................................................. 48

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6.9 Auto-Matrix ................................................................................................................................................ 50
6.9.1 Inputs ................................................................................................................................................... 50
6.9.2 Outputs ................................................................................................................................................ 50
6.9.3 Matrix Switching.................................................................................................................................. 51
6.9.4 Matrix Presets ..................................................................................................................................... 51
6.9.5 Creating a Preset................................................................................................................................. 51
6.9.6 Activating a Preset............................................................................................................................... 52
6.9.7 Deleting a Preset................................................................................................................................. 52
6.10 Video Wall................................................................................................................................................. 53
6.10.1 Standard Layout................................................................................................................................ 53
6.10.2 Mosaic-Style Layout .......................................................................................................................... 53
6.10.3 Creating a Video Wall Array.............................................................................................................. 53
6.10.4 Creating a Mosaic Video Wall........................................................................................................... 56
6.10.5 Creating Another Layout .................................................................................................................. 61
6.11 Central Command ................................................................................................................................... 63
6.11.1 Creating a CEC Control Configuration............................................................................................. 63
6.11.2 Creating an RS-232 Control Configuration...................................................................................... 64
6.11.3 Creating an IR Control Configuration .............................................................................................. 64
6.11.4 Routing Groups for Encoders and Decoders.................................................................................. 64
6.12 Independent Routing .............................................................................................................................. 65
6.12.1 Creating a Routing Path.................................................................................................................... 65
6.13 USB & KVM ............................................................................................................................................... 66
6.13.1 Creating a USB or KVM Routing Path .............................................................................................. 67
6.14 KVM Roaming........................................................................................................................................... 68
6.14.1 Creating a KVM Array........................................................................................................................ 68
6.15 Custom Images ........................................................................................................................................ 71
6.15.1 Fallback Logo..................................................................................................................................... 71
6.15.2 Uploading a Fallback Logo or “No Signal” Image............................................................................ 72
6.15.3 Force Image....................................................................................................................................... 72
6.15.4 Uploading a Force Image.................................................................................................................. 72
6.16 System Log ............................................................................................................................................... 74
7 Maintenance ..................................................................................................................................................... 76
8 Damage Requiring Service............................................................................................................................... 76

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9 Support.............................................................................................................................................................. 76
10 Warranty.......................................................................................................................................................... 76
10.1 The Basics................................................................................................................................................. 76
10.2 Coverage Details ...................................................................................................................................... 77
10.3 Red Tape................................................................................................................................................... 77
10.4 Obtaining an RMA.................................................................................................................................... 77
10.5 Shipping.................................................................................................................................................... 77
10.6 Limitation on Liability .............................................................................................................................. 78
10.7 Exclusive Remedy .................................................................................................................................... 78

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MXNET 1G USER MANUAL
IMPORTANT SAFETY INSTRUCTIONS
Prior to installing, configuring, and operating all MXNet devices and other vendor equipment, AVPro Edge
recommends that each dealer, integrator, installer, and all other necessary personnel access and read all
the required technical documentation, which can be located by visiting AVProEdge.com.
Read and understand all safety instructions, cautions, and warnings in this document and the
labels on the equipment.
Safety Classifications in this Document
NOTE:
Provides special information for installing, configuring, and operating the
devices.
TIP:
Provides suggestions and considerations for installing, configuring, and
operating the devices.
IMPORTANT:
Provides special information that is critical for installing, configuring, and
operating the equipment.
CAUTION:
Provides special information for avoiding situations that may cause damage
to the devices.
WARNING:
Provides special information for avoiding situations that may cause physical
danger to the installer, end user, etc.
Electrical Shock Prevention
ELECTRICAL SHOCK:
The source power poses an electrical shock hazard that can potentially cause serious injury to installers and end
users.
ELECTRICAL DISCONNECT:
The source power outlet and power supply input power sockets should be easily accessible to disconnect power in
the event of an electrical hazard or malfunction.
Weight Injury Prevention
WEIGHT INJURY:
Installing some of the MXNet devices requires two installers to ensure safe handling during installation. Failure to
use two installers may result in injury.

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MXNET 1G USER MANUAL
Safety Statements
Follow all of the safety instructions listed below and apply them accordingly. Additional safety
information will be included where applicable.
1. Read and keep these instructions.
2. Heed all warnings and follow all instructions.
3. Do not use these devices near water.
4. Clean only with a dry cloth.
5. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
6. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
7. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding-type plug has two blades and a third
grounding prong. The wide blade or third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
8. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the devices.
9. Only use attachments and accessories specified by the manufacturer.
10. Unplug these devices during lightning storms or when unused for long periods of time.
11. To reduce the risk of electric shock or damage to these devices, never handle or touch the
devices and power cord if your hands are wet or damp. Do not expose these devices to rain or
moisture.
12. Refer all servicing to qualified service personnel. Servicing is required when the devices have
been damaged in any way, such as power supply cord or plug is damaged, liquid has been
spilled, objects have fallen into the devices, the devices have been exposed to rain or moisture,
does not operate normally as intended, or has been dropped.
13. The devices and their accessories should never be exposed to open flames or excessive heat.

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MXNET 1G USER MANUAL
1 INTRODUCTION
The MXNet 1G Ecosystem is an AV over IP platform of products that uses standard networking
infrastructure to route video, audio, and control signals throughout large scale systems with an unlimited
number of sources and displays, all switching independently and seamlessly. Designed and developed by
AVPro Edge to be truly “plug and play”, MXNet provides the complete end-to-end solution for stability,
interoperability, and easy deployment of the entire system.
The diagram below shows the basic application with the AC-MXNET-SW48 network switch, AC-MXNET-1G-
E encoders, AC-MXNET-1G-D decoders, and AC-MXNET-CBOX.
1.1 Descriptions
1.1.1 Encoders and Decoders
The AC-MXNET-1G-E, AC-MXNET-1G-EV2, AC-MXNET-1G-E-AVDM, AC-MXNET-1G-EWP, AC-MXNET-
1G-DV2, and AC-MXNET-1G-D are all 1GbE encoder/decoder endpoint devices that extend HDMI
video, audio, USB 2.0, and control signals from a local source to a remote sink display or output
device. The encoders and decoders connect directly to an MXNet network switch, or other
compatible switch, via a Category cable or SFP fiber optic connection. The encoders also support
standalone point-to-point applications (encoder to decoder with a direct Category cable
connection). The encoders and decoders support both DHCP (factory default) and static IP address
settings.
1.1.1.1 MXNet 1G Evolution II
The AC-MXNET-1G-EV2 and AC-MXNET-1G-DV2 incorporate a newly designed AVPro Edge
application-specific integrated circuit (ASIC) that introduces an improved software-based video
encoding/decoding engine into the IC for enhanced video processing. Refinements to the IC
include full support for 4K 60Hz 4:4:4 signals (RGB and YCbCr at 10- and 12-bit color) with
minimal compression, plus extended audio capabilities to support high bitrate multichannel
formats, including Dolby Atmos and DTS:X for IMAX Enhanced soundtracks. All MXNet first-
generation encoder features are retained for use with the AC-MXNET-1G-EV2.

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MXNET 1G USER MANUAL
IMPORTANT:The AC-MXNET-1G-EV2 and AC-MXNET-1G-DV2 are EVO II (2nd Evolution)
devices and may coexist alongside MXNet first-evolution encoders and
decoders within previously installed systems or pending system
deployments. However, they are required to be used exclusively in EVO II
transmitter-to-EVO II decoder(s) pairings only. For example, you cannot route
signals from a first-evolution encoder/decoder to a second-evolution
encoder/decoder.
1.1.1.2 Audio Downmixing
The AC-MXNET-1G-E-AVDM encoder provides the same functionality as the AC-MXNET-1G-E
encoder with the addition of surround sound to stereo downmixing.
1.1.2 Control
The AC-MXNET-CBOX is the control device to command the encoders and decoders, and is where
the system logic is stored and the commands are processed. The API utilized by the MXNet Mentor
web interface and third-party control systems are centralized to the CBOX to provide multipoint
AV over IP distribution. The CBOX enables networked signal extension, distribution, and routing
using the MXNet 1G encoders, decoders, and network switches.
1.1.3 Mentor
MXNet Mentor is AVPro Edge’s proprietary HTML5-based setup and control web interface
designed to eliminate many pain points associated with installing and configuring traditional
networked AV systems. Mentor is an efficient setup solution that’s easy to use and comes pre-
installed on every CBOX.
1.1.4 Network Switches
The AC-MXNET-SW10, AC-MXNET-SW24, and AC-MXNET-SW48 are network switches that are pre-
configured out-of-the-box for networked AV distribution and can be deployed on any industry
standard IP network. The switches can be used on an existing enterprise IP network or on a
physically separate parallel network (private network) to offload traffic, using the same network
protocols, methods, and devices without having to combine video traffic with network data.

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1.2 Before You Begin
MXNet does not require the encoders and decoders to be connected in any specific order on the
network switch, meaning they can be placed on adjacent ports right next to each other and the
system will function without issue. However, for best results (especially when managing highly
complex systems with dozens of endpoints) a certain degree of design and planning is highly
recommended and can save precious time when it comes to installing, testing, and implementing
features on the system.
Read through this document in its entirety and ensure that the following required items are available:
MXNet 1G Encoder (AC-MXNET-1G-E, AC-MXNET-1G-E-AVDM, AC-MXNET-1G-EWP, or AC-
MXNET-1G-EV2)
MXNet 1G Decoder (AC-MXNET-1G-D or AC-MXNET-1G-DV2)
MXNet CBOX for control and Mentor web interface (AC-MXNET-CBOX)
MXNet 1G Network Switch (AC-MXNET-SW10, AC-MXNET-SW24, or AC-MXNET-48) or one that
meets MXNet requirements (see Third-Party Network Switch Requirements)
Source devices, displays, and any other devices that will be used in the system
1.3 Some Helpful Suggestions
•Make a list of all the devices in the system, including the sources and displays, model numbers
and SKU’s, MAC addresses and assigned IP addresses, along with any accessories such as rack
equipment, power sources, cable types and lengths.
•Create a diagram or flow chart to indicate the starting and end points of the network cable
runs, as well as any schematics, diagrams, and other supporting documentation for easy
future reference.
•Label the connections in the rack to their corresponding endpoints or ports on the network
switch.
•For larger projects, consider grouping the encoder cables next to each other on the network
switch and likewise for the decoders.
1.4 Network Cabling Tips
Everything about a successful MXNet installation revolves around the network cabling itself. Keep in
mind that the quality, distance, and handling of the cable can all affect the signal speed and data
stream. Generally speaking, the higher the video resolution and the longer the run, the better the
cabling should be.
When terminating network cables, do not untwist the wires unnecessarily. Make sure to not untwist
more than ½ inch, preferably ¼ inch. Wires are twisted for good reasons:
1. Cancels out EMI (Electromagnetic Interference)
2. Cancels out crosstalk from neighboring conductors
For most applications, Cat5e (or better) is recommended for MXNet.