AVPro Edge AC-SC2-AUHD-GEN2 User manual

USER MANUAL
AC-SC2-AUHD -GEN2
The Ultimate Toolbox: 18Gbps Up/Down/Adaptive
Scaler, EDID Manager, Audio De-Embedder
AC-SC2-AUHD-GEN2
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The AVPro Edge's AC-SC2-AUHD-GEN2 is the ideal solution for integrators that are needing to
distribute a signal to a variety of displays and keep an optimal picture. Integrators will enjoy it's
versatility of not only being able to control up/down scaling but handling EDID issues (including 4K
HDR EDID's) and being able to access audio from the stream. This scaler is ready for future content
as well as it's able to distribute 18Gbps signaling. Yet if you have 480, 20, or 1080 displays the AC-
SC2-AUHD-GEN2 will make sure it's getting the right picture.
What's in the Box?
•-GEN2
• 4 oer u
•ountin ars
Features
• a
•Fixe utut tions     
•atie ain oe
•u  a ath isa reerene oe
•  tions nuin uto    tions
• uio eeein  on DOES NOT DOWNMIX
•est attern eneration
•ie eas to use Button eration
•s Banith uort
• to   uort
•Fu  uort     Bit
•  an  uort
• anaeent an  euate
•    est atterns uit in or
troueshootin
•  an a earier ersions suorte
• ass hrouh
• uort
• tatus in oer iniation ihts
•iro B ort or ontro
•uorts unoresse   h    
o iita  o rue  aster uio tos on 
•an asae

Typical Applications
•For mixed systems with SD, HD and UHD displays within a matrix. Since a matrix will typically
“down-clock” to the lowest common format, putting a scaler in will essentially “trick” the
matrix into sending 4K UHD material. The scaler will downscale the content to 480 for the HD
display.
•As an Audio Extractor – Stand-alone audio extractors cost about the same thing, so purchasing
the AC-SC2-AUHD which does so much more, is a no brainer.
•EDID causes about 80% of HDMI connectivity issues – The AC-SC2-AUHD-GEN2 can fix them all.
•EDID capture and emulation – would you like to test end points prior to hanging that 600 pound
projector 100 feet up on the ceiling? Use the AC-SC2-AUHD-GEN2 and your problem is solved
AC-SC2-AUHD-GEN2
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AC-SC2-AUHD-GEN2
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AC-SC2-AUHD-GEN2
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General Operation
Powering the device : Use the supplied 5V 4A power adapter.
Setting the device :
The AC-SC2-AUHD-GEN2 uses a simple on device control method, and all the available
settings are printed on the bottom as pictured:
Bottom View
Toggle Buttons
To control the device simply press the corresponding button on the front of the device to toggle
through the settings (Pictured Above. To indicate what your current setting is there are lights on the top
(Pictured Below whereas the number “1” indicates the light is on and “0” indicates the light is off.
AC-SC2-AUHD-GEN2
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
OUTPUT TIMING
The AVPro Edge's AC-SC2-AUHD-GEN2 is the ideal solution for integrators that are needing to
distribute a signal to a variety of displays and keep an optimal picture. Integrators will enjoy its
versatility of not only being able to control up/down scaling but handling EDID issues (including
4K HDR EDID's), image enhancement, and being able to access audio from the stream. This scaler
is ready for future content as well as it's able to distribute 18Gbps signaling. Yet if you have 480,
720, or 1080 displays the AC-SC2-AUHD-GEN2 will make sure it's getting the right picture.
*ADAPTIVE MODE* - Anything below 1080p will be automatically up converted to 1080p.
1080p and above will be left untouched.
Bottom of device
AC-SC2-AUHD-GEN2
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
EDID Settings
With EDID Settings you can manage the sources devices and force a certain output. This is
especially important on newer sources that rely on EDID communications in implement
high bandwidth and HDR signals.
• 1080 EDIDs – Legacy EDIDs, these will ask the sources (especially high bandwidth ones) to
output 1080 to function in 1080 Systems.
• 4K30 EDIDs – Asks the sources to output 4K30 and/or 4K60 4:2:0 (Ideal to force source
device to work on common extension infrastructure that are less than 10G like HDBaseT)
• 4K60 EDIDs – Asks the source to output 4K60 4:4:4 or signals above 9G
• HDR EDIDs – When you see HDR in the EDID, the EDID will ask the source to send HDR
regardless of resolution.
•USER EDID – If you press and hold the EDID SETTINGS button for 2 seconds while
connected to a display that's powered on the SC2 will copy and store the displays EDID
here.
Bottom of device
AC-SC2-AUHD-GEN2
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There are four built in Test patterns available
To Enable and Disable press "TEST" button to cycle through the 3 resolutions.
•720P
You can also send the commands
•1080P •4k 30Hz / 4k 60Hz
SET OUTx SGM EN/DIS : Set Output Signal Generator Enable/Disable{x=[1]}
SET OUTx SGMT y : Set Output Signal Generator Timing
{x=[1],y=[0~3](0=720p 60Hz,1=1080p 60Hz,2=4K 30Hz,3=4K 60Hz}

Test Patterns
AC-SC2-AUHD-GEN2
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
CTRL/ISP
1. Micro USB Port for firmware and control.
2. Command list below.
For CTRL, use a Micro to USB cable and set the serial communications to: 57600,n,8,1 (baud: 57600, no parity, 8
data bits and 1 stop bit) with no handshaking.
AC-SC2-AUHD-GEN2
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AC-SC2-AUHD-GEN2
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Troubleshooting
•Verify Power - When power is applied all lights on the front of the device will flash. You can also press
any of the 3 buttons on the side to change settings, the corresponding lights should change if the unit
is powered up.
•Verify Connections - Make sure all connected cables are properly connected.
oYou can use the built in Test Pattern Generator to verify signal path from AC-SC2-AUHD-GEN2
to the display
•Source not syncing, default EDID is 0000 (all off) EDID BYPASS. If this is not working try one of the built
in EDIDs Pg.7, or Copy from the Display using the USER EDID.
o*NOTE - To copy, have USER EDID selected, then press and hold the EDID SETTING button for 3
seconds to copy the connected Displays EDID.
•Extracted Audio not working - This unit DOES NOT DOWNMIX, the source must be set to 2ch for the
extracted 5 pin balanced audio port to work.
•Still having issues, contact us
oSupport Direct - [phone]
oAll inquiries - [phone]
oSubmit a support request ticket
https://support.avproedge.com/hc/en-us/request
AC-SC2-AUHD-GEN2
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Maintenance
To ensure reliable operation of this product as well as protecting the safety of any person using
or handling this device while powered, please observe the following instructions.
•Use the power supplies provided. If an alternate supply is required, check voltage,
polarity and that it has sufficient power to supply the device it is connected to.
•Do not operate these products outside the specified temperature and humidity
range given in the above specifications.
•Ensure there is adequate ventilation to allow this product to operate efficiently.
•Repair of the equipment should only be carried out by qualified professionals as
these products contain sensitive components that may be damaged by any
mistreatment.
•Only use this product in a dry environment. Do not allow any liquids or harmful
chemicals to come into contact with these products.
•Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner or benzene to
clean this unit.
Damage Requiring Service
The unit should be serviced by qualified service personnel if:
•The DC power supply cord or AC adaptor has been damaged
•Objects or liquids have gotten into the unit
•The unit has been exposed to rain
•The unit does not operate normally or exhibits a marked change in performance
•The unit has been dropped or the housing damaged
AC-SC2-AUHD-GEN2
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If your product does not work properly because of a defect in materials or
workmanship, AVProEdge (referred to as “the warrantor”) will, for the
length of the period indicated as below, (Parts/Labor (10) Years), which starts
with the date of original purchase (“Limited Warranty period”), at its
option either (a) repair your product with new or refurbished parts, or (b)
replace it with a new or a refurbished product. The decision to repair or
replace will be made by the warrantor. During the “Labor” Limited
Warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. You must mail-in your
product during the warranty period. This Limited Warranty is extended only
to the original purchaser and only covers product purchased as new. A
purchase receipt or other proof of original purchase date is required for
Limited Warranty service.
This warranty extends to products purchased directly from AVPro or an
authorized dealer. AVPro is not liable to honor this warranty if the product
has been used in any application other than that for which it was intended,
has been subjected to misuse, accidental damage, modification or improper
installation procedures, unauthorized repairs or is outside of the warranty
period. Please direct any questions or issues you may have to your local
dealer before contacting AVPro.
Support
Should you experience any problems while using this product, first, refer to the
Troubleshooting section of this manual before contacting Technical Support. When
calling, the following information should be provided:
•Product name and model number
•Product serial number
•Details of the issue and any conditions under which the issue is
occurring
Warranty
AC-SC2-AUHD-GEN2
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AC-SC2-AUHD-GEN2
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AC-SC2-AUHD-GEN2
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AVProEdge
2222 E 52nd St N ~ Sioux Falls, SD 57104
1-877-886-5112 ~ 605-274-6055
[e-mail]
Thank you for choosing AVProEdge!
Please contact us with any questions. We are happy
to be of service!
AC-SC2-AUHD-GEN2
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