Balboa VS501Z User manual

O
OPERATION PERATION MANUAL MANUAL
RLS201103 En.A
Due to our continuous improvement programs, all models, operation, and/or specifications
are subject to change without prior notice.

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Your spa control system model:
Your spa control system model:
VS/GS5 VS/GS501 01Z Z
VS/GS5 VS/GS510S 10SZ Z
VS/GS5 VS/GS523D 23DZ Z
GL8000
GL8000
Other:_________________
Other:_________________
Table of Contents
Table of Contents
Electrical Installation
Electrical Installation
Requirements
Requirements…………………………………...…...2
Electrical Service
Electrical Service C Configuration onfiguration
Options
Options……………………………………7
Operating
Operating
Instructions
Instructions……………………………………….………………10
Troubleshooting
Troubleshooting…………………………..................................................
16

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Electrical Installation
Electrical Installation
Requirements
Requirements
It is the responsibility of the spa owner to ensure that a qualified and licensed
electrician performs the electrical installation. And this installation must be in
accordance with the National Electrical Code; local and state electrical codes. The
following information is provided for hooking up the electrical power supply to your
new spa.
WARNING: Do not turn on the power to your spa until you are told to do so later
in this Operation Operation Manual. Improper electrical connections may damage the
equipment, cause injury, cause a fire, and void your spa warranty.
IMPORTANT: The spa must be wired with a RCD
breaker. And the power supplied to the spa must be on
a dedicated RCD protected circuit with no other
appliances. Failure to do so will cause equipment
damage and will not be covered under your warranty.

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Circuit breaker selection and wiring requirements (Tab0):
Voltage
/Frequency
Amp.
Phase(s)
Breaker Size
(Amp./RCD)
Wire Size
220V~240V, 50/60Hz
10A
1
1x20A
3 x 4.0 mm2
220V~240V, 50/60Hz
16 A
1
1x30A
3 x 6.0 mm2
220V~240V, 50/60Hz
32A
1
1x60A
3 x 10.0 mm2
220V~240V, 50/60Hz
42A
1
1x60A
3 x 10.0 mm2
220V~240V, 50/60Hz
16A
2
2x30A
5 x 6.0 mm2
380V, 50/60Hz
16A
3
3x30A
5 x 6.0 mm2
380V, 50/60Hz
32A
3
3x60A
5 x 10.0 mm2
REQUIREMENTS
Caution: Your spa must be wired by a qualified and licensed electrician, and
according to the instructions below. Failure to do so will terminate all warranties.
(1) The spa must be hard wired to the power supply, with no plug-in connections,
extension cords, or sharing of service.
(2) The spa requires that you run 6mm2solid copper wire, depending on the size of
the residual current device (RCD) that you use. Please refer to Tab0 for details. Do

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not use aluminous wire. Do not use aluminous wire.
(3) The power supply must have a suitable residual current device (RCD). This could
be used as the shut-off switch, which must be installed in plain view of the spa. This
electrical service must be readily accessible to the spa owner, but must not be within 5
feet (1.5m) of the spa.
(4) Use only non-metallic conduit and fittings while installing power to your spa.
(5) After your spa has been positioned, route lines through the knockout on the left or
right front corner of your spa.
(6) Connect the electrical power to your spa.
ELECTRICAL CONNECTIONS
To hook up your spa, please follow the instructions below:
1. Remove the screws and cabinet panel on the side of the spa under the topside
control panel, and then set the cabinet panel aside.
2. After removing the cabinet panel, locate the electrical control box. Loosen the
screws on the front of the control box. Remove the screws and the control box
cover.

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3. Run a flexible non-metallic conduit from the power source to the spa, through the
hole in the left or right front corner and into the electrical control box.
4. After pulling all lead wires through the non-metallic conduit, strip 10mm of
insulation off one end of each lead wires.
5. Connect the lead wires to the proper terminals as indicated by the wiring diagram
on the back of the control box cover. Make sure the wires are properly tightened.
6. A grounding lug has been provided on the exterior of the control box to allow
connection of a ground wire to a local grounding point to be established in

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compliance with the National Electric Code (NEC) and all local codes.
7. Close the control box cover and secure with screws.
8. Electrical connection is now complete.

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NOTE: This wiring diagram is meant as a guide only and not as instructions on how to
wire the RCD. Different brands of RCD may be wired differently. The RCD must be
wired by a qualified and licensed electrician.
Electrical
Electrical Service C Service Configuration onfiguration
Options
Options
Default Setting:
Single Service (1 x 16 Amp)
Single Service (1 x 32 Amp)
Dual Service (2 x 16 Amp)
3-Phase Service (3 x 16 Amp)
3-Phase Service (3 x 32Amp)
Single Service (1 x 16 Amp or 1 x 32 Amp)
3 Wires (1 Line + 1 Neutral + 1 Protective Earth)
Protective Earth wire (Green/Yellow) must be connected to system ground terminal as
marked.
All equipment (pumps, blower, and heater) runs on service line L1.

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NOTE: Original wiring diagram is attached to the back of the control box cover.
GL8000 system:
For 1 x 16 Amp Service: DIP Switch A2, A3 and A4 must be OFF.
For 1 x 32 Amp Service: DIP Switch A2, A3 and A4 can be ON.
Dual Service (2 x 16 Amp)
5 Wires (2 Lines + 2 Neutrals + 1 Protective Earth)
Protective Earth wire (Green/Yellow) must be connected to system ground terminal as
marked.
The heater runs on service line L1, while all other equipment, such as pumps
and blowers, run on service line L2.
Completely remove the white wire from J26 and J32, or J25.
Note: Some terminals are electrically identical. The white wire may be attached to
either terminal before removal.

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NOTE: Original wiring diagram is attached to the back of the control box cover.
VS/GS5xxZ system:
VS/GS5xxZ system: DIP Switch A10 must be OFF
GL8000 system :
DIP Switch A2, A3 and A4 can be ON.
3-Phase Service (3 x 16 Amp or 3 x 32 Amp)
5 Wires (3 Lines + 1 Neutral + 1 Protective Earth)
Protective Earth wire (Green/Yellow) must be connected to system ground terminal as
marked.
IMPORTANT: Service MUST include a neutral wire, with a line to neutral voltage
of 230VAC.
The heater runs on service line L1. All main-board equipments run on service
line L3. Addtional equipment, such as expansion boards, run on service line
L2.
Completely remove the white wire from J26 and J32, or J25.
Completely remove the blue wire from J28 and J58 or J57.
VS/GS system:
VS/GS system:
If an expansion board is installed, black wire must connect to J28 (Line L2) only.
GL8000 system:
Move the brown wire from J23 or J32 to J28.
Note: Some terminals are electrically identical. The white wire may be attached to
either terminal before removal.

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To an optional fuse-protected expansion board.
NOTE: Original wiring diagram is attached to the back of the control box cover.
VS/GS5xxZ system:
VS/GS5xxZ system: DIP Switch A10 must be OFF
GL8000 system:
DIP Switch A2, A3 and A4 can be ON.
DIP Switch A11 must be OFF.
Operating Instructions
Operating Instructions
Panel layout (Button shapes and labels may vary)
VL Panel for VS/GS5xxZ Series
VL Panel for VS/GS5xxSZ Series

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VL Panel for VS/GS5xxDZ Series
ML Panel for GL Series
Initial Start-up
When your spa is first actuated, it will go into Priming mode (after displaying some
configuration information). The Priming mode will last for less than 5 minutes and then
the spa will begin to heat the spa and maintain the water temperature in the Standard
mode. You can exit Priming mode early by pressing "Temp" or "Warm" or "Cool"
button.
Temp Set (80°F - 104°F / 26°C - 40°C)
The start-up temperature is set at 100.4°F/38°C. The last measured water
temperature is constantly displayed on the LCD.
NOTE: The water temperature displayed is current only when the pump has been
running for at least 2 minutes.
Standard Mode maintains set temperature. "St" or "Std" or "STANDARD" will be
displayed momentarily when you switch into Standard Mode.
Economy Mode heats the spa to the set temperature only during filter cycles. "Ec" or
"Ecn" or "ECONOMY" will display when water temperature is not current, and will
alternate with water temperature when the pump is running.

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(GL8000 system only):
Press “Jets 1” while in Economy mode puts the spa in Standard-In-Economy mode,
Which operates the same as Standard Mode, then reverts to Economy Mode
automatically after 1 hour. Both the “STANDARD” and “ECONOMY” icons display in
this mode. During this time, a press of the “Mode/Prog” button will revert to Economy
Mode immediately.
Sleep Mode heats the spa to within 20°F/10°C of the set temperature only during filter
cycles. "SL" or "SLP" will display when water temperature is not current, and will
alternate with water temperature when the pump is running.
Standby Mode(GL8000 system only)
Pressing “Warm” or “Cool” then “Jets 2” will turn off spa functions temporarily. This is
helpful when changing a filter. Pressing any button resets the spa. Or system will
revert to previous mode after 1 hour.
Preset Filter Cycles
(For VS/GS5xxZ and VS/GS5xxSZ series only)
The first preset filter cycle begins 6 minutes after the spa is powered up. The second
preset filter cycle begins 12 hours later. Filter duration is programmable for 2, 4, 6, or
8 hours or for continuous filtration (indicated by "FC" or "F1LC"). The default filter time
is 4 hours for circulation systems.
For circulation systems, the circ pump and the ozone generator run 24 hours. In hot
environments, the circ pump may turn off for 30 minute periods, except during filter
cycles. At the beginning of each filter cycle all other equipment will run briefly to purge
the plumbing.
(For VS/GS5xxDZ series or GL8000)
The first preset filter cycle starts at 8:00 AM and ends at 10:00 AM. The second preset
filter cycle starts at 8:00 PM and ends at 10:00 PM.
For non-circ systems, low-speed pump 1 and the ozone generator (if installed) run

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during filtration.
For 24 hour circulation systems, the circ pump and the ozone generator (if installed)
run 24 hours. In hot environments, the circ pump may turn off for 30 minute periods,
except during filter cycles.
For non-24 hour circulation systems, the circ pump and ozone generator (if
installed) run during filtration ( and may also run automatically at other times).
At the beginning of each filter cycle all other equipment will run briefly to purge the
plumbing.
Button Function
VS/GS5xxZ
VS/GS5xxSZ
VS/GS5xxDZ or
GL8000
Temp
Setting:
Note: After
three
seconds, the
display will
stop flashing
and begin to
display the
current spa
temperature.
Press "Temp" button once to
display the set temperature.
Press this button a second
time before the display stops
flashing. Each press of the
button will continue to either
raise or lower the set
temperature. If the opposite
direction is desired, allow the
display to revert to the
current water temperature
and done as above.
Press "Warm" or
"Cool" button once to
display the set
temperature. press a
temperature button
again before the
display stops flashing.
Press "Warm" or "Cool"
button once to display the
set temperature. press a
temperature button again
before the display stops
flashing.
Mode
Setting
Press "Temp", then press
"Light" button.
Press "Warm" or
"Cool", then press
"Mode" button.
Press "Warm" or "Cool",
then press "Mode" button.
Filter
Cycles
Setting:
Press "Temp" button, then
"Jets" button. Press "Temp"
button to adjust. Press "Jets"
button to exit the
programming mode.
Press "Warm" or
"Cool" button, then
"Jets1" button. Press
"Warm" or "Cool"
button to adjust.
Press “Time”, “Mode/Prog”,
“Mode/Prog”, “Mode/Prog”
within 3 seconds. “SET
START FILTER 1” appear.
Press “Up” or “Down” to

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Press "Jets1" button
to exit the
programming mode.
reset the filter start time.
Press “Mode/Prog” to see
“SET STOP FILTER 1” and
adjust as done above.
Same process as to
“SET START FILTER 2”
and
“SET STOP FILTER 2”
Jets/Jets1/Jets2/Jets3/Jets4 (If equipped)
Press the button once to turn the water pump on. Press the button a second time to
turn the water pump off. And to shift between low and high speeds if it is a two-speed
pump.
NOTE: If left running, the water pump will automatically turn off after 15 minutes.
Blower (If equipped)
Press the button once to turn the blower on. Press the button a second time to turn the
blower off.
NOTE: If left running, the blower will automatically turn off after 15 minutes.
Aux (If equipped)
Press the button once to turn the aux device on. Such as blower or pump. Press the
button a second time to turn it off.
NOTE: If left running, the aux equipment will automatically turn off after 15 minutes.
Light
Press the "Light" button to turn the spa light on or off. To select a specific color, simply
press the "Light" button to turn off the spa light, immediately press it again to change
the spa light to the next color selection. Continue until the desired color is reached.
NOTE: If the spa light is left on, it will automatically turn off after 4 hours.

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Time
When time hasn’t been programmed, the “TIME” icon flashes. To set the time,
press ”Time” then “Mode/Prog”. Use the “Warm” and “Cool” buttons to adjust time.
Option
Press the "Option" button once to turn the option equipment on or off.
Such as Blower.
Fiber
If a fiber-optic light with wheel is installed, press the “Fiber” button once to start the
light and wheel, press it again to stop the wheel, and then again to turn the light off.
Invert
Press the "Invert" button to change the numbers in the display to read upside down.
Press again to return the display to its normal right-side-up display.
Freeze Protection (GL8000 system only)
If the temperature sensors within the heater detect a low enough temperature, then
the pump(s) and the blower automatically activate to provide freeze protection. The
pump(s) and blower will run either continuously or periodically depending on
conditions.
Locking the Panel (GL8000 system only)
Press “Time” “Jets 1” then “Warm” within 3 seconds.
When locked, the PL “PL” light will light. All buttons are frozen except the “Time”
button. To unlock the panel, press “Time” “Jets 1” then “Cool”.
Locking the Set Temperature (GL8000 system only)
Press “Warm” or “Cool” then “Time”, “Jets 1” and “Warm” within 3 seconds to activate
the lock. The TL “TL” light will light when the set temperature is locked.
Clean-up Cycle (optional, GL8000 system only)

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When a pump or blower is turn on by a button press, a clean-up cycle begins 30
minutes after the pump or blower is turned off or times out. The pump and the ozone
generator will run for one to four hours. (You can change this setting)
Troubleshooting
Troubleshooting
Should you experience and problem whatsoever, please do not hesitate to contact
your spa dealer. Here are some tips to help you to diagnose and rectify more common
sources of trouble yourself, if you choose to do so.
Message
Meaning
Action Required
VS/GS5
xxZ
VS/GS5x
xSZ/DZ
GL8000
No message on display.
Power has been cut off to the
spa.
The control panel will be
disabled until power returns.
Spa settings will be preserved
until next power up.
——
——
——
Temperature unknown.
After the pump has been
running for 2 minutes, the
current water temperature will
be displayed.
HH
OHH
HTR
TEMP
LMT
"Overheat" - The spa has shut
down. One of the sensors has
detected 118°F/47.8°C at the
heater.
DO NOT ENTER THE
WATER. Remove the spa
cover and allow water to cool.
Once the heater has cooled,
reset by pushing any button. If

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spa does not reset, shut off
the power to the spa and call
your dealer or service
organization.
OH
OHS
SPA
TEMP
LMT
"Overheat" - The spa has shut
down. One of the sensors has
detected that the spa water is
110°F/43.5°C.
DO NOT ENTER THE
WATER. Remove the spa
cover and allow water to cool.
At 107°F/41.7°C, the spa
should automatically reset. If
spa does not reset, shut off
the power to the spa and call
your dealer or service
organization.
SA
SnA
SENSOR
A
SERVICE
RQD
Spa is shut down. The sensor
that is plugged into the
Sensor "A" jack is not
working.
If the problem persists,
contact your dealer or service
organization. (May appear
temporarily in an overheat
condition.)
Sb
Snb
SENSOR
B
SERVICE
RQD
Spa is shut down. The sensor
that is plugged into the
Sensor "B" jack is not
working.
If the problem persists,
contact your dealer or service
organization. (May appear
temporarily in an overheat
condition.)
Sn
SnS
SENSOR
SYNC
Sensors are out of balance. If
alternating with spa
temperature, it may just be a
temporary condition. If
flashing by itself, spa is shut
down.
If the problem persists,
contact your dealer or service
organization.
HL
HFL
HTR
FLOW
LOW
A significant difference
between temperature sensors
has been detected. This could
indicate a flow problem.
If the water level is normal,
make sure all pumps have
been primed. If problem
persists, contact your dealer
or service organization.
LF
LF
LOW
FLOW
Persistent low flow problems.
(Displays on the fifth
occurrence of HL message
within 24 hours.) Heater is
shut down, but other spa
functions continue to run
Follow action required for HL
message. Heating capability
of the spa will not reset
automatically; you may press
any button to reset.

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normally.
dr
dr
HEATER
MAY BE
DRY
WILL
RETEST
SHORTL
Y
Possible inadequate water,
poor flow, or air bubbles in
detected in the heater. Spa is
shut down for 15 minutes.
If water level is normal, make
sure all pumps have been
primed. Press any button to
reset. This message will reset
within 15 minutes. If problem
persists, contact your dealer
or service organization.
dy
dry
HEATER
DRY
SERVICE
RQD
Inadequate water detected in
heater. (Displays on third
occurrence of dr message.)
Spa is shut down.
Follow action required for dr
message. Spa will not
automatically reset. Press any
button to reset manually.
IC
ICE
FREEZE
COND
"Ice" - Potential freeze
condition detected.
No action required. All
equipment will automatically
activate regardless of spa
status. The equipment stays
on 4 minutes after the sensors
detect that the spa
temperature has risen to
45°F/7.2°C or higher. An
optional freeze sensor may be
added to protect against
extraordinary freeze
conditions. Auxiliary freeze
sensor protection is advisable
is colder climates. See your
dealer for details.
PRIMING
MODE
TAKES 4
MIN
When your spa is first
actuated, it will go into priming
mode.
HEATER
DRY
SERVICE
RQD
Inadequate water detected in
heater. (Displays on third
occurrence of dr message.)
Spa is shut down.
Follow action required for dr
message. Spa will not
automatically reset. Press any
button to reset manually.
DRAININ
G
The pump is on during
Standby Mode to assist in
draining the spa
Pres Jets 1 to turn of the
pump when water has drained
(or power of the spa)
CHKSUM
FAIL
Firmware install problem
Contact your dealer or service
organization.

Page 19
CONFIG
ERROR
Configuration error. Spa
cannot start up
Contact your dealer or service
organization.
GFCI
FAILURE
Spa could not trip GFCI
Contact your dealer or service
organization. Continued
operation may be unsafe.