Beckhoff Cp37 series User manual

Manual | EN

CP37xx

Panel PC

2023-10-16 | Version: 2.0

Table of contents

CP37xx 3Version: 2.0

Table of contents

1 Notes on the documentation....................................................................................................................5

2 For your safety ..........................................................................................................................................6

2.1 Signal words......................................................................................................................................6

2.2 Intended use .....................................................................................................................................6

2.3 Fundamental safety instructions .......................................................................................................7

2.4 Operator's obligation to exercise diligence........................................................................................7

2.5 Notes on information security............................................................................................................8

3 Product overview ......................................................................................................................................9

3.1 Structure..........................................................................................................................................10

3.2 Interface description........................................................................................................................11

3.2.1 Power supply.................................................................................................................... 12

3.2.2 Ethernet RJ45 ..................................................................................................................13

3.3 Optional interfaces ..........................................................................................................................14

3.3.1 Ethernet RJ45 ..................................................................................................................14

3.3.2 RS232 ..............................................................................................................................15

3.3.3 RS422 ..............................................................................................................................15

3.3.4 RS485 ..............................................................................................................................16

3.3.5 USB.................................................................................................................................. 16

3.4 Name plate......................................................................................................................................18

3.5 Connecting cable ............................................................................................................................19

3.6 Accessories.....................................................................................................................................20

4 Commissioning .......................................................................................................................................21

4.1 Transport and storage.....................................................................................................................21

4.2 Mounting .........................................................................................................................................23

4.3 Connecting the Panel PC................................................................................................................26

4.3.1 Grounding the Panel PC ..................................................................................................26

4.3.2 Connecting cables and power supply .............................................................................. 28

4.4 Switching the Panel PC on and off.................................................................................................. 30

5 Beckhoff Device Manager ......................................................................................................................32

6 Decommissioning ...................................................................................................................................34

6.1 Disconnecting the power supply and cables ...................................................................................34

6.2 Disassembly and disposal...............................................................................................................35

7 Maintenance ............................................................................................................................................36

7.1 Cleaning ..........................................................................................................................................36

7.2 Maintenance....................................................................................................................................38

7.2.1 Replacing the battery .......................................................................................................39

7.2.2 Replacing the storage media ........................................................................................... 41

8 Troubleshooting......................................................................................................................................42

9 Technical data .........................................................................................................................................43

10 Appendix..................................................................................................................................................44

10.1 Service and support ........................................................................................................................44

10.2 Approvals ........................................................................................................................................45

Table of contents

CP37xx4 Version: 2.0

Notes on the documentation

CP37xx 5Version: 2.0

1 Notes on the documentation

This description is only intended for the use of trained specialists in control and automation engineering who

are familiar with the applicable national standards.

The following instructions and explanations must be followed during installation and commissioning of the

components. The responsible staff must ensure that the application or use of the products described satisfy

all the requirements for safety, including all the relevant laws, regulations, guidelines and standards.

Disclaimer

The documentation has been prepared with care. The products described are, however, constantly under

development. For that reason the documentation is not in every case checked for consistency with

performance data, standards or other characteristics. In the event that it contains technical or editorial errors,

we retain the right to make alterations at any time and without warning. No claims for the modification of

products that have already been supplied may be made on the basis of the data, diagrams, and descriptions

in this documentation. All illustrations shown are only examples. The configurations depicted may deviate

from the standard.

Trademarks

Beckhoff®, TwinCAT®, TwinCAT/BSD®, TC/BSD ®, EtherCAT®, EtherCAT G®, EtherCAT G10®, EtherCAT P®,

Safety over EtherCAT®, TwinSAFE®, XFC®, XTS® and XPlanar® are registered and licensed trademarks of

Beckhoff Automation GmbH.

Other designations used in this publication may be trademarks whose use by third parties for their own

purposes could violate the rights of the owners.

Patents

The EtherCAT Technology is covered, including but not limited to the following patent applications and

patents: EP1590927, EP1789857, EP1456722, EP2137893, DE102015105702 and similar applications and

registrations in several other countries.

grant of a patent, utility model or design.

Delivery state

All the components are supplied in particular hardware and software configurations appropriate for the

application. Changes to the hardware or software configuration are permitted, provided they are within the

specified limits for power consumption and power loss (please refer to the respective data sheet).

Currentness

Please check whether you are using the current and valid version of this document. The current version is

always available for download from the Beckhoff website. In case of doubt, contact Technical Support.

Delivery conditions

In addition, the general delivery conditions of the company Beckhoff Automation GmbH & Co. KG apply.

For your safety

CP37xx6 Version: 2.0

2 For your safety

The signal words and their meanings are explained in the chapter on safety. They contain fundamental

safety instructions that are essential for the avoidance of personal injuries and damage to property.

Exclusion of liability

Beckhoff shall not be liable in the event of non-compliance with this documentation and thus the use of the

devices outside the documented operating conditions.

2.1 Signal words

The signal words used in the documentation are classified below.

Warning of personal injuries

DANGER

Hazard with high risk of death or serious injury.

WARNING

Hazard with medium risk of death or serious injury.

CAUTION

There is a low-risk hazard that can result in minor injury.

Warning of property and environmental damage

NOTICE

There is a possibility of damage to the environment, equipment or data.

2.2 Intended use

The the Panel PC is intended for use as a control system for automation, visualization and communication in

machine and system engineering.

The device has been developed for an IP65 working environment. It offers full protection against contact

(dust-tight) and against water jets (nozzle) from any angle.

The specified limits for technical data must be adhered to.

The device can be used within the documented operating conditions.

Improper use

Do not use the device outside the documented operating conditions.

For your safety

CP37xx 7Version: 2.0

2.3 Fundamental safety instructions

The following safety instructions must be observed when handling the the Panel PC.

Application conditions

• Do not use the device under extreme environmental conditions.

• Only use the device in hazardous areas if it is explicitly designed for this purpose.

• Do not carry out any work on the device while it is live. Always switch off the supply voltage for the

device before mounting it, replacing device components or rectifying malfunctions. This does not apply

to the replacement of hard disks in a RAID configuration.

• Never plug or unplug connectors during thunderstorms. There is a risk of electric shock.

• Ensure that the device has a protective and functional earth connection.

Damage to property, loss of data and impairment of functions

• If you change the hardware and software configurations, you must keep within the specified limits of

power consumption and power loss (please refer to the respective data sheet).

• Ensure that only trained specialists with a control and automation engineering background, operate the

device. Use by unauthorized persons can lead to damage to property and loss of data.

• In the case of a 24 V DC power supply unit, fuse the power supply line according to its cross-section to

protect the supply line in the event of a short circuit.

• In case of fire, extinguish the device with powder or nitrogen.

2.4 Operator's obligation to exercise diligence

The operator must ensure that

• the products are used only for their intended purpose (see Chapter 2.2 Intended use [}6]).

• the products are only operated in sound condition and in working order.

• the products are operated only by suitably qualified and authorized personnel.

• the personnel is instructed regularly about relevant occupational safety and environmental protection

aspects, and is familiar with the operating instructions and in particular the safety instructions contained

herein.

• the operating instructions are in good condition and complete, and always available for reference at the

location where the products are used.

For your safety

CP37xx8 Version: 2.0

2.5 Notes on information security

The products of Beckhoff Automation GmbH & Co. KG (Beckhoff), insofar as they can be accessed online,

are equipped with security functions that support the secure operation of plants, systems, machines and

networks. Despite the security functions, the creation, implementation and constant updating of a holistic

security concept for the operation are necessary to protect the respective plant, system, machine and

networks against cyber threats. The products sold by Beckhoff are only part of the overall security concept.

The customer is responsible for preventing unauthorized access by third parties to its equipment, systems,

machines and networks. The latter should be connected to the corporate network or the Internet only if

appropriate protective measures have been set up.

In addition, the recommendations from Beckhoff regarding appropriate protective measures should be

observed. Further information regarding information security and industrial security can be found in our

https://www.beckhoff.com/secguide.

Beckhoff products and solutions undergo continuous further development. This also applies to security

functions. In light of this continuous further development, Beckhoff expressly recommends that the products

are kept up to date at all times and that updates are installed for the products once they have been made

available. Using outdated or unsupported product versions can increase the risk of cyber threats.

To stay informed about information security for Beckhoff products, subscribe to the RSS feed at https://

www.beckhoff.com/secinfo.

Product overview

CP37xx 9Version: 2.0

3 Product overview

With the CP37xx series you can use multi-touch directly in the field. The devices in the robust aluminum

housing are designed for mounting arm installation. The connection cables are routed through the mounting

arm.

Thanks to its processors, you can use the panel PC for the following applications, among others:

• diverse automation and visualization tasks

• wide range of IoT tasks with data preprocessing

• simple HMI applications

• axis control

• short cycle times

• high-volume data handling

• other PC applications

The panel PC is available in the following display sizes, with corresponding resolutions in 4:3, 5:4 and 16:9

formats:

• 12-inch (800 x 600)

• 12.1-inch (1280 x 800)

• 15-inch (1024 x 768)

• 15.6-inch (1366 x 768)

• 18.5-inch (1366 x 768)

• 19-inch (1280 x 1024)

• 21.5-inch (1920 x 1080)

• 24-inch (1920 x 1080)

The device has a multi-finger touch screen and an aluminum housing with all-round IP65 protection. The

housing surface is electrically insulating. The rotatable and tiltable mounting arm adapter for installation on

the mounting arm is integrated.

In its basic configuration, the CP37xx includes the following features:

• Intel® processor

• 1 x push-pull Ethernet 100/1000BASE-T connection

• CFast

Product overview

CP37xx10 Version: 2.0

3.1 Structure

Figure 1 shows the device configuration as an example of all CP37xx versions.

Fig.1: Structure

Table1: CP37xx configuration legend

No. Component Description

1 Display and touch screen glass Operation of the panel PC

2 Mounting arm tube Mounting arm tube for installation from below or

above

3 Locking screw Anti-twist protection of the mounting arm adapter

4 Name plate Information on the equipment of the panel PC

5 Mounting arm adapter Adapter for installation on the mounting arm tube,

access to the connection compartment

Product overview

CP37xx 11Version: 2.0

3.2 Interface description

In the basic configuration, the panel PC includes the following interfaces:

• Power supply (X102)

• Ethernet RJ45 (X101)

The interfaces are located at the rear of the panel PC in the connection compartment.

With a mounting arm adapter installed on the panel PC, you must first gain access to the connection

compartment of the device. Follow the steps below, as shown in Fig. 2:

1. Use a screwdriver to reach the marked points between the mounting arm adapter and the cover (section

A).

2. Bend the cover slightly outwards so that you can push out the latching lugs.

3. Slide the cover downwards off the mounting arm adapter (section B).

ðYou now have access to the connection compartment of the panel PC (section C).

4. Then push the cover back onto the mounting arm adapter from bottom to top until the latching lugs snap

back into place.

A B C

Fig.2: Access connection compartment

Product overview

CP37xx12 Version: 2.0

3.2.1 Power supply

The panel PC is supplied with a nominal voltage of 24V. The power supply and the protective earth of the

panel PC are connected via the 12-pin round connector (X102).

The cable is routed through the mounting arm adapter. The main supply voltage is applied between pins 5

(0V) and 6 (24 V). If the panel PC is equipped with an integrated uninterruptible power supply (UPS), an

external battery can additionally be connected to PIN 1 and PIN 2. The two Beckhoff options C9900-U330

and C9900-U332 are available for this purpose.

X102

Fig.3: Voltage socket pin numbering

Table2: Wiring with 8-core cable

Pin Core Signal Description

1 1 - BAT Negative pole of the battery pack

2 2 + BAT Positive pole of the battery pack

3 3 NC not used

4 ye/gn Protective earth

5 4 - 24V supply voltage, negative pole

6 5 + 24V 24V supply voltage, positive pole

7 6 PC-ON Input PC-ON

8 7 P-S Power Status output, minus is the negative pole of the supply voltage

9 - NC not used

10 - NC not used

11 - NC not used

12 - NC not used

Table3: Wiring with 12-core cable (C9900-K275/-K276/-K277)

Pin Core Signal Description

1 1, 8 - BAT Negative pole of the battery pack

2 2, 9 + BAT Positive pole of the battery pack

3 3 NC not used

4 ye/gn Protective earth

5 4, 10 - 24V supply voltage, negative pole

6 5, 11 + 24V 24V supply voltage, positive pole

7 6 PC-ON Input PC-ON

8 7 P-S Power Status output, minus is the negative pole of the supply voltage

9 - NC not used

10 - NC not used

11 - NC not used

12 - NC not used

Product overview

CP37xx 13Version: 2.0

3.2.2 Ethernet RJ45

The basic version of the panel PC has an Ethernet RJ45 interface (X101) in the form of a push-pull built-in

socket. The 100Base-T and 1000Base-T Ethernet standards enable the connection of corresponding

network components and data rates of 100/1000Mbit/s. The required speed is selected automatically. The

cable is routed through the mounting arm adapter.

The RJ45 connection technology with twisted-pair cables is used. The maximum length of the cable

connection is 100m.

The Ethernet port is suitable for cycle times <= 1 ms and for distributed clock applications with EtherCAT.

The Intel® i210 is used as controller.

X101

Fig.4: Ethernet interface pin numbering

Table4: Ethernet interface pin assignment

Pin Signal Description

1 T2 + Pair 2

2 T2 -

3 T3 + Pair 3

4 T1 + Pair 1

5 T1 -

6 T3 - Pair 3

7 T4 + Pair 4

8 T4 -

Product overview

CP37xx14 Version: 2.0

3.3 Optional interfaces

You can expand the panel PC beyond the basic configuration with additional interfaces in the connection

compartment. The following ordering options are available:

• Ethernet RJ45 (order identifier: C9900-B416)

• Ethernet RJ45 (order identifier: C9900-E185)

• RS232 (order identifier: C9900-E186)

• RS422 (order identifier: C9900-E248)

• RS485 (order identifier: C9900-E261)

• USB 3.0 (order identifier: C9900-E279)

• USB 2.0 (order identifier: C9900-E281)

• USB 3.0 (order identifier: C9900-E283)

• USB 2.0 (order identifier: C9900-E187)

• USB 2.0 (order identifier: C9900-E190)

• USB 3.0 (order identifier: C9900-E304)

The panel PC can be equipped with a maximum of four interfaces. No further interfaces can be ordered. Any

interfaces that are ordered are installed ex factory.

3.3.1 Ethernet RJ45

The additional, optional Ethernet RJ45 interfaces in the form of push-pull built-in sockets enable the

connection of appropriate network components with data rates of 100/1000 Mbit/s in accordance with the

Ethernet standards 100Base-T and 1000Base-T. The required speed is selected automatically. The cable is

routed through the mounting arm adapter.

The RJ45 connection technology with twisted-pair cables is used. The maximum length of the cable

connection is 100m.

The Ethernet ports are suitable for cycle times <= 1ms and for distributed clock applications in EtherCAT.

The Intel® i210 is used as controller.

Fig.5: Ethernet interface pin numbering

Table5: Ethernet interface pin assignment

Pin Signal Description

1 T2 + Pair 2

2 T2 +

3 T3 + Pair 3

4 T1 + Pair 1

5 T1 -

6 T3 - Pair 3

7 T4 + Pair 4

8 T4 -

Product overview

CP37xx 15Version: 2.0

3.3.2 RS232

The optional RS232 interface includes an M12 socket according to IP65. The interface provides an

asynchronous, serial communication method defined in the RS232 standard.

1112

Fig.6: RS232 interface pin numbering

Table6: RS232 pin assignment

Pin Signal Type Description

1 DCD Carrier recognized

2 RxD Signal in Receive Data

3 TxD Signal out Transmit Data

4 DTR Data receiver ready

5 GND Ground Ground

6 DSR Ready for operation

7 RTS Signal out Request to Send

8 CTS Signal in Clear to Send

9 RI Signal in Ring Indicator

3.3.3 RS422

The optional RS422 serial interface includes an electrically isolated M12 IP65 socket for high-speed serial

data transmission.

The channel features overvoltage protection. If an overvoltage occurs, the channel is switched off.

11 12

Fig.7: RS422 interface pin numbering

Table7: RS422 pin assignment

Pin Signal Type Description

1 - - -

2 TxD + Data-Out + Transmit 422

3 RxD + Data-In + Receive 422

4 - - -

5 GND Ground Ground

6 VCC VCC +5 V

7 TxD - Data-Out - Transmit 422

8 RxD - Data-In - Receive 422

9 - - -

On delivery the interface is configured as a full duplex endpoint as standard:

Product overview

CP37xx16 Version: 2.0

Table8: RS422 standard configuration

Function State

Echo on

Auto send off

Always send on

Auto receive off

Always receive on

Termination on

3.3.4 RS485

The optional RS485 serial interface includes an electrically isolated M12 IP65 socket for high-speed serial

data transmission.

The channel features overvoltage protection. If an overvoltage occurs, the channel is switched off.

11 12

Fig.8: RS485 interface pin numbering

Table9: RS485 pin assignment

Pin Signal Type Description

1 - - -

2 TxD + Data-Out + Transmit 485

3 RxD + Data-In + Receive 485

4 - - -

5 GND Ground Ground

6 VCC VCC +5 V

7 TxD- Data-Out - Transmit 485

8 RxD- Data-In - Receive 485

9 - - -

On delivery the interface is configured as a half-duplex endpoint without echo as standard:

Table10: RS485 standard configuration

Function State

Echo off

Auto send on

Always send off

Auto receive on

Always receive off

Termination on

3.3.5 USB

The additional optional USB interfaces are used to connect peripheral devices with USB ports. Depending on

the ordering option selected, either USB specification 2.0 or 3.0 is supported.

The following ordering options are available:

Product overview

CP37xx 17Version: 2.0

Table11: Ordering options for USB interfaces

Options Description

C9900-E279 1-port USB 3.0 socket with screw cap IP65 in the side panel

C9900-E281 1-port USB 2.0 socket with IP65 screw cap in the side panel of the PC housing

C9900-E283 IP65 connector in connection compartment for one USB 3.0 port, push-pull USB 3.0

socket

C9900-E187 IP65 connector M12 socket in the connection compartment for a USB 2.0 port

C9900-E190 USB-A socket in the connection compartment for a USB 2.0 port, with IP65 cover

C9900-E304 USB-A socket in the connection compartment for a USB 3.0 port, with IP65 cover

1 2 3 4

Fig.9: USB interface pin numbering

Table12: USB interface pin assignment

Pin Connection

1 Vbus

2 D -

3 D +

4 GND

5 StdA_SSRX -

6 StdA_SSRX +

7 GND_DRAIN

8 StdA_SSTX -

9 StdA_SSTX +

For USB2.0, only pins 1 to 4 are relevant.

Product overview

CP37xx18 Version: 2.0

3.4 Name plate

The name plate provides information about the equipment of your panel PC. The name plate shown here

serves only as an example.

xxxxxxxx

xxxxxxxxxxxx

8 9 10 11 12 13 14

Fig.10: Name plate

Table13: Legend for CP37xx name plate

No. Description

1 Storage media

2 Main memory

3 CPU

4 Mainboard

5 Date of manufacture

6 Serial number (BTN)

7 Model: the last four digits indicate the product variant.

8 Variant number: commercial number of the order code including ordering options

9 Display

10 Touch screen

11 Power supply: 24VDC, NEC class 2

12 MAC addresses of the Ethernet interfaces

13 FCC approval

14 Symbols

Note: Here are the symbols applicable to the device such as CE, EAC, UKCA, . The

approvals of your device can be found on the name plate and in chapter 10.2 Approvals [}45].

Product overview

CP37xx 19Version: 2.0

3.5 Connecting cable

Optionally, ready-made connecting cables for all connections are available in various lengths. You can order

them using the following article descriptions:

Table14: Power supply cable

Connecting cable Power supply cable with IP65 plug

C9900-K364 Power supply cable IP65 for CP32xx, CP37xx or CP72xx up to 19-inch display,

length 2m, pre-assembled, M23 socket, screwable, 8-wire, second end open

C9900-K271 Power supply cable IP65 for CP32xx, CP37xx or CP72xx, length 5m, pre-

assembled, M23 socket, screwable, 8-wire, second end open

C9900-K272 Power supply cable IP65 for CP32xx, CP37xx or CP72xx, length 10m, pre-

assembled, M23 socket, screwable, 8-wire, second end open

C9900-K275 Power supply cable IP65 for CP32xx, CP37xx or CP72xx, length 5m, 12-wire: 24V

minus, battery plus and battery minus each 2 x 1mm2 for low voltage drop, pre-

assembled, M23 socket, screwable, second end open

C9900-K276 Power supply cable IP65 for CP32xx, CP37xx or CP72xx, length 10m, 12-wire:

24V minus, battery plus and battery minus each 2 x 1mm2 for low voltage drop,

pre-assembled, M23 socket, screwable, second end open

C9900-K277 Power supply cable IP65 for CP32xx, CP37xx or CP72xx, length 20m, 12-wire:

24V minus, battery plus and battery minus each 2 x 1mm2 for low voltage drop,

pre-assembled, M23 socket, screwable, second end open

Table15: Network cable

Connecting cable Network cable with IP65 plug

C9900-K363 Network cable for CP32xx, CP37xx and CP72xx, length 2m, pre-assembled, push-

pull Ethernet connector IP65, second end RJ45, IP20

C9900-K281 Network cable for CP32xx, CP37xx and CP72xx, length 3m, pre-assembled, push-

pull Ethernet connector IP65, second end RJ45, IP20

C9900-K282 Network cable for CP32xx, CP37xx and CP72xx, length 5m, pre-assembled, push-

pull Ethernet connector IP65, second end RJ45, IP20

C9900-K283 Network cable for CP32xx, CP37xx and CP72xx, length 10m, pre-assembled,