Benchmark Games Acme Crane Company User manual

70 MAN-C

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TABLE OF CONTENTS
2
Introduction……………………………………………………………………….………………...3
Special Features……………………………………………………………………………………..3
Game Setup………………………………………………………………………………………..4-7
Adjustments and Settings………………………………………………………….…………….7-9
• Claw Strength Setting………………………………………………………………………...7
• Setting the Sound Volume……………………………………………………………………7
• Playfield Floor Height Adjustment………………………………………….…………….....8
• Dipswitch Settings………………………………………………………………………....8-9
Programming Options………………………………………………………………………......9-10
Repair and Maintenance…………………………………………………………………...….10-14
• Changing the Marquee Light Bulbs……………………………………….………………..10
• Clean Drop Return Claw Opto…………………………………………………………...…11
• Clean Floor Lift Optos…………………………………………………….……………..…11
• Replace Crane Mechanism……………………………………………………………..…..12
• Replace Side Glass……………………………………………………………………….....12
• Replace Prize Sensor………………………………………………………………………..13
• Replace Floor Lift Sensors……………………………………………………………….....14
• Replace Power Supply…………………………………………………………………...…14
• Replace Power Input Fuses……………………………………………………………...….14
Troubleshooting Guide………………………………………………………………………...14-16
• Coin Mechanism Will Not Take Coins………………………………………………...…...14
• Claw Falls Over in Plush……………………………………………………………...…….15
• Claw Has Little Power…………………………………………………………………..….15
• Claw Will Not Move Front to Back or Side to Side……………………………………..…15
• Elevator Lifts Product too High………………………………………………………….....15
• Elevator Exceeds Upper Limit…………………………………………………………..….16
• Elevator Does Not Lift…………………………………………………………………..….16
• Game Will Not Enter Program Mode…………………………………………………….....16
• No Power Inside Game…………………………………………………………………..…16
• Schematics……………………………………………………………………………....17-21

Congratulations!
You are now operating the most innovative, reliable, and revenue-generating crane available.
Here are some of the highlights of this patented machine:
• “Never Empty” illusion created by self-adjusting floor height
• Holds more merchandise than much-larger cranes
• “Ultimate Tease” air claw lets players feel they almost won every time
• Auto Fluff feature keeps merchandise from packing
• Rotating Claw allows players more control over play
• Attract mode with digging and lights
• All ball bearing construction
• Best warranty in the business
Introduction-Must Read
The Acme Crane that you have purchased is very different from any other model crane that you may
be familiar with. Please be aware of the differences so that you can take advantage of the unique
features.
Claw
The claw is operated using an air cylinder that is activated by an air pump and valve. There is a
valve used to control claw strength for payout adjustment. Unlike traditional solenoid operated
claws, there is no need for wires at the claw.
Crane Mechanism Motors and Limit Switches
All motors in the Acme Crane are stepper motors. The crane always knows where the claw is, and
therefore there are no limit switches for left to right or front to back travel in the crane mechanism.
An opto style sensor is used for sensing when the claw has reached the plush on down travel.
Special Features
Plushing
The Acme Crane will “Plush” the merchandise while in attract mode to keep plush loose and avoid
packing. The claw travels out to the playfield and lifts plush slightly before releasing it and
returning home. This is repeated in different positions on the playfield at a programmable
frequency.
Plush Elevator
The crane senses the level of the plush using the distance that the claw descends in attract mode. As
the merchandise is won and the level gets low, the floor raises to compensate. This keeps the
merchandise at a constant level despite the number of wins.
Rotate Claw
3
The control panel contains a rotate claw dial. The player can rotate the claw, giving them additional
control over game play.

Game Set Up
Note: X-treme model cranes are shipped with Marquee and Control Panel installed. When the game
must pass through a narrow door or opening, it may be necessary to remove the Marquee and the
Control Panel. If it is necessary to remove the Control Panel, disconnect the Control Panel harness
from the main harness, remove the 8 screws securing the control panel in the front door, and remove
control panel. If it is necessary to remove the Marquee, follow the instructions under “Changing the
Marquee Light Bulbs” in the Maintenance section. Proceed with set up:
1. Remove playfield support blocks1installed for shipping
(skip this step for extreme models).
2. Install Marquee (skip this step for extreme models)
• Remove marquee sides1from boxes and marquee plastic2
from back of game.
• Fasten marquee sides1to side of game by removing mount
bolt, sliding into position and reinstalling (1) mount bolt3
for each side
• Fasten front of marquee plastic2in place by inserting tabs
on the marquee plastic into slots in sheet metal top. Use
supplied cotter pins4to fasten inside the front of the game.
4

• Roll the marquee plastic2back over the top of the Form Blocks5
and insert attaching studs and nuts through the keyholes6located in
the top of the game, capturing artwork behind t he marquee plastic2.
• Tighten nuts in keyholes6.
3. Install Control Panel (skip this step for extreme models)
• Unpack control panel1from the inside of the crane and mount to
•
the front door from the inside using supplied nuts.
Connect the control panel harness2to the control panel connector3
• cable clamps
on the main harness.
Use supplied stick on 4to position control panel
4. Install Claw
aw from box. Attach claw to air line
harness as shown
• Remove cl
hose by pushing the hose over the fitting and
rolling the o-ring1over the connection.
5

5. Free Crane Mechanism
ecure crane mechanism during shipping
side
6. Install coin in comparator
n
e coin
• Cut cable tie used to s
• Verify crane mechanism is free to move by sliding from side to
and from front to back with your hand
(skip this step if using a no
comparator style coin mech)
• If using a coin
comparator styl
mechanism, install the
coin that will be used in
the mechanism in the
comparator slot on the
7. Power the game on.
to the AC input and toggle the
mechanism.
• Attach power cord
power switch1to the on position
8. Load Merchandise
ld floor by
.
• Lower the playfie
pressing the SW11on the
power distribution circuit
board2.
Instal• erchandisel the m
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containment plate3inse
tabs into slots in f
rting
ront panel.
On the Extreme model,
locate the support ears4on

the merchandise side to keep the containment plate from falling over.
Load the game w• ith merchandise.
djust game volume, claw pressure, and programmable options as necessary. See Game
ote: Do not remove the casters. The game requires the additional height in order to
djustments and Settings
etting Claw Strength
A
Adjustments section.
N
properly operate with full playfield floor travel.
A
S
y adjustingThe claw strength is set b
the needle valve1which sets the
nominal air pressure. The air press
is indicated on the air pressure gage
ure
2
when the pump3is running.
To adjust the claw strength:
1. Put the game into adjustment
mode by holding the crop claw
button on the control panel
and the SW2 button4on th
pump for 60 seconds.
Turn the needle valve1
e power distribution pcb5sim
2.
ultaneously. This will run the
to set the pressure. The pump will shut off on its own after 60
NOTE:
recommend starting with 4 psi as a starting point. After a week, check the payout
ressure
etting the Sound Volume
seconds.
We
percentage and adjust if necessary. Set the pressure higher to increase payout, reduce p
to decrease payout.
S
l knobsThere are two volume contro 1on the controller board2used to adjust
volume. Turn to adjust to desired level.
7

Playfield Floor Height Adjustment
sts as product is won. If you are not usingThe playfield floor automatically adju
this feature, the floor can be manually adjusted.
• Press the SW1 button1on the power distribution pcb2in order to
•
lower the floor. When this button is pressed, the floor will will be
lowered to its lower limit.
Press the SW3 button3to raise the floor height. Each time the SW3
button4is pressed, the floor will raise 4 inches.
ip Switch Settings D
witch the game off before adjusting the dip switches S1.
The dip switches1are located on the controller board2.
Not Used
ollar Value Setting. This switch setting is used to match the coin to dollar value based on pulses
to
Value
uto Plushing
fluffs” the plush during attract mode to keep the merchandise from packing.
isabled
ttract Sounds
lay approximately every 5 minutes when the game is not being played when
isabled
Dip 2
ip 4
Dip 1
D
output by the dollar bill validator. The factory setting is 1 (Off/Off). This creates a 4:1 coin to
dollar value when the DBV is set to 4 pulses per dollar. If your dollar bill validator is set up to
output 1 pulse per dollar, you will need to set the switches to 4 (On/On) in order to get a 4:1 coin
dollar value.
Dip 3 D
1
2
3
4
A
Auto Plushing “
Dip 5
D
Enabled
A
Attract sounds p
enabled.
Dip 6
D
Enabled
8
- -
- -
- -
- -
Off Off
On Off
Off On
On On
On
Off
On
Off
Custom coin: dollar values used for adjusting to different currencies can
alue (Dip Setting) x Pulses per Dollar (DBV)
be set using this formula:
Dollar V
Pe ar=r Doll Pla
y
s
p
er Coin
(p
ro
g
rammable o
p
tion #1
)
lays p

Attract Movement
m the home position over the playfield, drops into the merchandise, raises, and
Disabled
Auto Playfield Floor Adjustment
floor height to maintain full look when enabled.
isabled
rogramming Options
ption # Description
0 Reset Defaults. Set to 2 and exit. Resets factory default program settings and
1 is adjustment sets the number of coins required for one play.
3 n be played for free.
4
he
5 r attract cycles. Default setting
6
7 ming values.
hanging the program settings
The claw moves fro
returns home (simulated game play) approximately every 5 minutes when enabled.
Enabled
The crane automatically adjusts the
Dip 8
D
Enabled
P
O
resets credits to 0
Coins Per Play. Th
2 Game Play Timer. This adjustment controls the game countdown speed. Range
is 60-99. Default setting is 72. ( min time is 22 seconds)
Free Play Mode. Sets the number of minutes the game ca
After the programmed time has elapsed, the game returns to normal play mode.
Attempts per credit. Sets the maximum number of attempts per credit that a
player has to win a prize. The game ends when a player wins a prize or when t
set value of attempts has expired. Range is 1-99.
Auto Plushing. Sets ratio of plushing routines pe
is 3, meaning the claw will plush once every three attract cycles. Range is 1-23.
Plushing Pull Height. Sets how many inches the claw will lift the plush before
releasing during a plushing routine. Range is 1-10. Default is 4.
Default Reset. Set this value to 2 and exit to reset default program
8 Exit.
C
1. To enter the programming mode, press the SW2 button
1on the
power distribution pcb2. The 2 digit credit display3on the
control panel will read A9.
Bump the joystick2. 4up or down to rotate through the
3.
o
Dip 7
On
Off
On
Off
programming option numbers
Bump the joystick to the right to view the option value. The
decimal will light up indicating that the option value is being
displayed and not the programming option number. Continue t
bump the joystick to the right in order to change the value.
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