BenQ S500 User manual

S500
Mobile Phone
User Manual

Copyright
© 2005. BenQ Corporation. All rights reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in a
retrieval system or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical,
chemical, manual or otherwise, without the prior written permission of
BenQ Corporation.
Disclaimer
BenQ Corporation makes no warranty or representation, either expressed
or implied, with respect to the quality, accuracy or fitness for any
particular purpose of this document. The information in this document is
correct at the time of printing and subject to change without notice.

Safety Information i
Safety Information
For your safety, please read the guidelines below carefully
before you use your phone:
Exposure to Radio Frequency Signals
Your wireless handheld portable telephone is a low power transmitter and
receiver. When it is ON, it receives and also sends out radio frequency
(RF) signals.
European and international agencies have set standards and
recommendations for the protection of public exposure to RF
electromagnetic energy.
•International Commission on Non-Ionizing Radiation Protection
(ICNIRP) 1996
•Verband Deutscher Elektringenieure (VDE) DIN- 0848
•Directives of the European Community, Directorate General V in
Matters of Radio Frequency Electromagnetic Energy
•National Radiological Protection Board of the United Kingdom, GS 11,
1988
•American National Standards Institute (ANSI) IEEE. C95.1- 1992
•National Council on Radiation Protection and Measurements (NCRP).
Report 86
•Department of Health and Welfare Canada. Safety Code 6
These standards are based on extensive scientific review. For example,
over 120 scientists, engineers and physicians from universities,
government health agencies and industry reviewed the available body of
research to develop the updated ANSI Standard.
Max. SAR measurement
GSM900: 1.010 mW/g; DCS1800: 0.346 mW/g.

ii Safety Information
The design of your phone complies with these standards when used
normally. For body worn operation, this phone has been tested and meets
the FCC RF exposure guidelines when used with the S500 accessories
supplied or designated for this product. Use of other accessories may not
ensure compliance with FCC RF exposure guidelines.
Antenna Care
Use only the supplied or approved replacement antenna. Unauthorized
antennas, modifications or attachments may damage the phone and
violate FCC regulations.
Phone Operation
•Normal Position: Hold the phone as you would any other telephone.
•Do not expose your phone to temperatures below -10° C (+ 14° F) or
above 45° C (+ 113° F). Always take your phone with you when you
leave your vehicle.
•To avoid potential RF interference, please do not wear the phone around
your neck or in front your chest for long hours.
Batteries
•For safety concerns, when the temperature of the phone goes over 40° C
(+ 104° F) or below 0° C (+32° F), charging will halt.
•All batteries can cause property damage, injury or burns if a conductive
material such as jewelry, keys or beaded chains touches exposed
terminals. The material may complete electrical circuit and become
quite hot. To protect against such unwanted current drain, exercise care
in handling any charged battery, particularly when placing it inside your
pocket, purse or other container with metal objects. When battery is
detached from the phone, your batteries are packed with a protective
battery cover; please use this cover for storing your batteries when not in
use.

Safety Information iii
Driving
Check the laws and regulations on the use of wireless telephones in the
areas where you drive. Always obey them. Also, if using your phone while
driving, please:
•Give full attention to driving--driving safety is your first responsibility.
•Use hands-free operation, if available.
•Pull off the road and park before making or answering a call if driving
conditions so require.
Electronic Devices
Most modern electronic equipment is shielded from RF signals. However,
certain electronic equipment may not be shielded against the RF signals
from your wireless phone.
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of six (6") inches be maintained between a handheld
wireless phone and a pacemaker to avoid potential interference with the
pacemaker. These recommendations are consistent with the independent
research by and recommendations of Wireless Technology Research.
Persons with pacemakers:
•Should ALWAYS keep the phone more than six inches from their
pacemaker when the phone is turned ON.
•Should not carry the phone in a breast pocket.
•Should use the ear opposite the pacemaker to minimize the potential for
interference.
If you have any reason to suspect that the interference is taking place, turn
your phone OFF immediately.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference you may want to consult your hearing aid
manufacturer to discuss alternatives.

iv Safety Information
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if they are adequately shielded from external RF
energy. Your physician may be able to assist you in obtaining this
information.
Turn your phone OFF in health care facilities when any regulations posted
in these areas instruct you to do so. Hospitals or health care facilities may
be using equipment that could be sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer or its
representative regarding your vehicle. You should also consult the
manufacturer of any equipment that has been added to your vehicle.
Posted Facilities
Turn your phone OFF in any facility where posted notice so requires.
Aircraft
FCC regulations prohibit using your phone while in the air. Switch OFF
your phone before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations, turn your phone OFF when
in a “blasting area” or in area posted “TURN OFF TWO-WAY RADIO.”
Obey all signs and instructions.
Potentially Explosive Atmospheres
Turn your phone OFF and do not remove the battery when in any area
with a potentially explosive atmosphere and obey all signs and
instructions. Sparks, from your battery, in such areas could cause an
explosion or fire resulting in bodily injury or even death.

Safety Information v
Areas with a potentially explosive atmosphere are often, but not always
clearly marked. They include fueling areas such as gasoline stations; below
deck on boats; fuel or chemical transfer or storage facilities; vehicles using
liquefied petroleum gas (such as propane or butane); areas where the air
contains chemicals or particles, such as grain, dust, or metal powders; and
any other area where you would normally be advised to turn off your
vehicle engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including both
installed or portable wireless equipment, in the area over the air bag or in
the air bag deployment area. If in-vehicle wireless equipment is
improperly installed and the air bag inflates, serious injury could result.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
European Union Directives Conformance Statement
This device complies with the OJ-Directive as below:
Electromagnetic Compatibility Directive (89/336/EEC), Low Voltage
Directive (73/23/EEC)
And R&TTE Directive (99/05/EEC).
And also complies with the standard:

vi Safety Information
3GPP TS 51.010-1
EN 301 511
EN50360 / EN50361
ETSI EN 301 489-1/-7
EN 60950
Disposal of Waste Electrical and Electronic Equipment
(Applicable in the European Union and other European
countries with recycling systems)
This symbol on the product or on its packaging indicates
that this product shall not be treated as household waste.
Instead it shall be handed over to the applicable take-back
scheme for the recycling of electrical and electronic
equipment. By ensuring this product is disposed on
correctly, you will help prevent potential negative
consequences for the environment and human health,
which could otherwise be caused by inappropriate waste
handling of this product. The recycling of material will help
to conserve natural resources. For more detailed
information about recycling of this product, please contact
your local BenQ office.

viiTable of Contents
Table of Contents
Safety Information ...........................................................i
1. Preparing your phone for use..................................... 1
Inserting your SIM card ....................................................... 1
Installing a battery ................................................................ 2
Installing the back cover....................................................... 2
Charging the phone.............................................................. 3
Turning the phone on .......................................................... 4
2. Getting to know your phone.......................................5
Your phone at a glance......................................................... 5
External Display.................................................................... 7
The idle screen ...................................................................... 7
Icons in the status bar .............................................................8
Using the keys in idle mode ............................................... 10
Menu navigation ................................................................ 13
3. Using your phone ...................................................... 14
Call functions...................................................................... 14
Making a phone call ...............................................................14
Ending a phone call................................................................14
Answering a phone call ..........................................................14
Rejecting an incoming call.....................................................14
Muting the ring tone for an incoming call............................15
Making an international call..................................................15
Making an emergency call .....................................................15
Dialing an extension number ................................................15

viii Table of Contents
Speed dialing...........................................................................16
Listening to voicemails...........................................................16
Voice dialing ...........................................................................16
Operations during a call.........................................................17
Using the phone book ........................................................ 22
Adding contacts to the phone book ......................................22
Finding contacts in the phone book......................................25
Last missed, dialed, and received calls............................... 26
Using the silent profile ....................................................... 27
Using the camera ................................................................ 28
Taking a photo........................................................................28
Adjusting the camera settings................................................30
Viewing the photos.................................................................31
Using the camcorder .......................................................... 34
Shooting a video .....................................................................34
Playing back a video ...............................................................36
Using the MP3 player......................................................... 38
Setting up the Play List...........................................................38
Playing the music ...................................................................38
MP3 player settings ................................................................40
Using the recorder.............................................................. 40
Messages.............................................................................. 42
SMS .........................................................................................42
MMS........................................................................................45
Cell Broadcast.........................................................................50
Voicemail ................................................................................51
Memory Status .......................................................................51

ixTable of Contents
Input Modes ....................................................................... 52
Changing the input mode......................................................52
Predictive input mode (iTap) ................................................53
Letter input mode (ABC).......................................................54
Numeric input mode (123) ...................................................54
Symbol input mode................................................................55
4. Menus......................................................................... 56
Phone Book......................................................................... 56
Find .........................................................................................56
Add..........................................................................................56
Edit ..........................................................................................56
Copy ........................................................................................56
Delete ......................................................................................56
Caller Group ...........................................................................57
Privacy Manager.....................................................................57
Business Card .........................................................................58
My Number ............................................................................58
Memory Status .......................................................................58
Messages.............................................................................. 58
Call Records ........................................................................ 59
Missed .....................................................................................59
Received ..................................................................................59
Dialed ......................................................................................59
Cleanup All .............................................................................59
Duration..................................................................................59
Cost .........................................................................................60
Games.................................................................................. 61

xTable of Contents
Game List................................................................................61
Settings....................................................................................61
Entertainment..................................................................... 61
Camera....................................................................................61
Camcorder ..............................................................................62
MP3 Player..............................................................................62
Composer................................................................................62
Media Center ...................................................................... 66
Camera Photos .......................................................................66
Images .....................................................................................66
Videos .....................................................................................67
Music.......................................................................................67
Others......................................................................................69
Memory Status .......................................................................69
Tools.................................................................................... 69
Alarm ......................................................................................69
Auto Time Zone .....................................................................70
Calendar..................................................................................71
To Do List ...............................................................................72
Note.........................................................................................72
Shortcuts .................................................................................73
Calculator................................................................................74
Currency Converter ...............................................................75
Stopwatch ...............................................................................75
Countdown Timer .................................................................76
Recorder..................................................................................76
IrDA ........................................................................................76

xiTable of Contents
USB Connection.....................................................................77
Services................................................................................ 78
WAP Service ...........................................................................78
NAP Settings...........................................................................81
Service Number ......................................................................81
STK Menu...............................................................................81
Settings ................................................................................ 82
Date & Time ...........................................................................82
Auto Power On/Off................................................................82
Profiles ....................................................................................83
Display ....................................................................................85
Audio.......................................................................................86
Key Assignment......................................................................87
Call Settings ............................................................................87
Network ..................................................................................92
Security ...................................................................................94
Power Saving Mode................................................................95
Language .................................................................................95
Input........................................................................................95
Flight Mode ............................................................................96
Restore ....................................................................................96
5. Care and Maintenance ..............................................97
6. Troubleshooting........................................................ 98
7. Appendix: Accessories............................................. 102

xii Table of Contents

Preparing your phone for use 1
Preparing your phone for use
Inserting your SIM card
Slide the entire SIM card into the slot in the direction of the arrow
shown on the compartment, with the metal contacts of the SIM card
facing down and the cut corner at the bottom left.
A SIM card can be easily damaged if its metal contacts become
scratched. Therefore, take special care when holding or inserting it.
SIM card
If you wish to remove the SIM card, you must
first press down the stay, then push the SIM
card out of the SIM card slot.
Stay
SIM card

2Preparing your phone for use
Installing a battery
1. Place the battery onto the back of the phone, with the battery's
contacts facing downwards and the tab on its top edge in alignment
with the hole in the battery compartment.
2. Push the battery against the top of the compartment and press it
down to lock it in place.
Installing the back cover
Place the back cover onto the back of your phone and slide forward
until the latch catches the cover.
Do not remove the battery when the phone is on. Doing so could
cause you to lose personal settings or data stored either on your SIM
card or in the phone's memory.

Preparing your phone for use 3
Charging the phone
1. Insert the charger connector deep into the charger socket at the
bottom of your phone until the connector locks into place. Ensure
that the connector is plugged in the right direction with the side
showing arrow icon facing upwards.
2. Plug the charger into a power outlet.
3. Once the phone is fully charged, remove the charger from both the
power outlet and the phone.
Please note:
•It takes approximately 4 hours to fully charge a battery.
•When the battery is weak, the phone will play an alert sound.
•If the battery is discharged, charging may not start immediately when you
plug in the connector. Wait 10 to 15 minutes for the phone to begin
charging.
Do not remove the battery while the phone is charging.

4Preparing your phone for use
Turning the phone on
1. Press and hold to turn the phone on. The phone will display the
welcome animation.
To set a welcome message, go to: Settings > Display >Welcome
Message. For details, please refer to page 85.
2. Enter your PIN code and press to confirm.
The PIN (Personal Identification Number) is the password provided
by your network operator. You need this password in order to use the
SIM card.
To activate/disable PIN password authentication, go to Settings >
Security > PIN Code > PIN 1 Code > Set Status. See page 94.
3. When the PIN code entered has been accepted, the phone will
automatically search for the designated network. This search process
may take a few seconds.
4. The standby screen will be displayed, as well as network signal
strength and the name of the network operator. You can now use the
phone.
If the phone is not able to detect the designated network, or links to a
network that you are not authorized to use, the signal strength meter
will show no bars. You will only be able to make emergency calls.
If you enter the PIN incorrectly three times in a row, the SIM card will
be locked. You must now enter the PUK (Personal Unblocking Key)
for that SIM card in order to unlock it. Please contact your network
operator to obtain a PUK.

Getting to know your phone 5
Getting to know your phone
Your phone at a glance
Front view
Earpiece
Main display
Right soft key
OK key
Dial/Answer key
Alphanumeric keys
Power on/off key
Left soft key
Microphone
Clear key

6Getting to know your phone
Side view
Bottom view
Volume key External display
Infrared (IrDA) port
LED status indicator /
camera flash
Camera shutter button
Camera lens
Speaker
Handsfree headset/
data cable jack
Charger socket
Cover