BenQ M220 User manual

M220
Mobile Phone
User Manual

Copyright
© 2005. BenQ Corporation. All rights reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in a
retrieval system or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical,
chemical, manual or otherwise, without the prior written permission of
BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either
expressed or implied, with respect to the contents hereof and specifically
disclaims any warranties, merchantability or fitness for any particular
purpose. Further, BenQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof
without obligation of BenQ Corporation to notify any person of such
revision or changes.

Safety Information i
Safety Information
For your safety, please read the guidelines below carefully
before you use your phone:
Exposure to Radio Frequency Signals
For your safety, please do not wear the phone in front of your chest.
SAR compliance for body-worn operations is restricted to belt-clips,
holsters or similar accessories that have no metallic component in the
assembly and must provide at least 1.5 cm separation between the device,
including its antenna, and the user's body.
Your wireless handheld portable telephone is a low power transmitter and
receiver. When it is ON, it receives and also sends out radio frequency
(RF) signals.
European and international agencies have set standards and
recommendations for the protection of public exposure to RF
electromagnetic energy.
•International Commission on Non-Ionizing Radiation Protection
(ICNIRP) 1996
•Verband Deutscher Elektringenieure (VDE) DIN- 0848
•Directives of the European Community, Directorate General V in
Matters of Radio Frequency Electromagnetic Energy
•National Radiological Protection Board of the United Kingdom, GS 11,
1988
•American National Standards Institute (ANSI) IEEE. C95.1- 1992
•National Council on Radiation Protection and Measurements (NCRP).
Report 86
•Department of Health and Welfare Canada. Safety Code 6
Max. SAR measurement
EU: GSM900: 0.793 mW/g; DCS1800: 0.381 mW/g.
USA: PCS1900: 0.834 mW/g (head); 0.650 mW/g (body).

ii Safety Information
These standards are based on extensive scientific review. For example,
over 120 scientists, engineers and physicians from universities,
government health agencies and industry reviewed the available body of
research to develop the updated ANSI Standard.
The design of your phone complies with these standards when used
normally.
Specific Operating Restrictions
No metallic component allowed in body-worn accessories.
Antenna Care
Use only the supplied or approved replacement antenna. Unauthorized
antennas, modifications or attachments may damage the phone and
violate FCC regulations.
Batteries
•For safety concerns, when the temperature of the phone goes over
45°C (113°F) or below 0°C (32°F), charging will halt.
•Do not expose batteries to temperatures below -10°C (14°F) or above
45°C (113°F). Always take your phone with you when you leave your
vehicle.
All batteries can cause property damage, injury or burns if a conductive
material such as jewelry, keys or beaded chains touches exposed terminals.
The material may complete electrical circuit and become quite hot. To
protect against such unwanted current drain, exercise care in handling any
charged battery, particularly when placing it inside your pocket, purse or
other container with metal objects. When battery is detached from the
phone, your batteries are packed with a protective battery cover; please
use this cover for storing your batteries when not in use.

Safety Information iii
Driving
Check the laws and regulations on the use of wireless telephones in the
areas where you drive. Always obey them. Also, if using your phone while
driving, please:
•Give full attention to driving--driving safety is your first responsibility.
•Use hands-free operation, if available.
•Pull off the road and park before making or answering a call if driving
conditions so require.
Electronic Devices
Most modern electronic equipment is shielded from RF signals. However,
certain electronic equipment may not be shielded against the RF signals
from your wireless phone.
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of six (6") inches be maintained between a handheld
wireless phone and a pacemaker to avoid potential interference with the
pacemaker. These recommendations are consistent with the independent
research by and recommendations of Wireless Technology Research.
Persons with pacemakers:
•Should ALWAYS keep the phone more than six inches from their
pacemaker when the phone is turned ON.
•Should not carry the phone in a breast pocket.
•Should use the ear opposite the pacemaker to minimize the potential for
interference.
If you have any reason to suspect that the interference is taking place, turn
your phone OFF immediately.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference you may want to consult your hearing aid
manufacturer to discuss alternatives.

iv Safety Information
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if they are adequately shielded from external RF
energy. Your physician may be able to assist you in obtaining this
information.
Turn your phone OFF in health care facilities when any regulations posted
in these areas instruct you to do so. Hospitals or health care facilities may
be using equipment that could be sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer or its
representative regarding your vehicle. You should also consult the
manufacturer of any equipment that has been added to your vehicle.
Posted Facilities
Turn your phone OFF in any facility where posted notice so requires.
Aircraft
FCC regulations prohibit using your phone while in the air. Switch OFF
your phone before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations, turn your phone OFF when
in a “blasting area” or in area posted “TURN OFF TWO-WAY RADIO.”
Obey all signs and instructions.
Potentially Explosive Atmospheres
Turn your phone OFF and do not remove the battery when in any area
with a potentially explosive atmosphere and obey all signs and
instructions. Sparks, from your battery, in such areas could cause an
explosion or fire resulting in bodily injury or even death.

Safety Information v
Areas with a potentially explosive atmosphere are often, but not always
clearly marked. They include fueling areas such as gasoline stations; below
deck on boats; fuel or chemical transfer or storage facilities; vehicles using
liquefied petroleum gas (such as propane or butane); areas where the air
contains chemicals or particles, such as grain, dust, or metal powders; and
any other area where you would normally be advised to turn off your
vehicle engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including both
installed or portable wireless equipment, in the area over the air bag or in
the air bag deployment area. If in-vehicle wireless equipment is
improperly installed and the air bag inflates, serious injury could result.
Federal Communications Commission
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiated radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:

vi Safety Information
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
European Union Directives Conformance Statement
This device complies with the OJ-Directive as below:
3GPP TS 51.010-1
EN 301 511
EN50360/ EN50361
ETSI EN 301 489-1/-7
EN 60950
Electromagnetic Compatibility Directive (89/336/EEC), Low Voltage
Directive (73/23/EEC)
And R&TTE Directive (99/05/EEC).
And also complies with the standard:

viiTable of Contents
Table of Contents
Safety Information ...........................................................i
1. Preparing Your Phone For Use...................................1
Inserting Your SIM Card ..................................................... 1
Installing the Battery ............................................................ 2
Installing the Back Cover ..................................................... 2
Charging the Phone.............................................................. 3
Turning the Phone On ......................................................... 4
2. Getting to Know Your Phone .....................................6
Your Phone at a Glance........................................................ 6
Standby Screen ..................................................................... 8
Icons in the LCD display's Status Bar......................................9
Using the Keys in the Standby Mode ....................................11
Menu Navigation................................................................ 14
3. Using Your Phone ..................................................... 15
Making a Phone Call .......................................................... 15
Ending a Phone Call ........................................................... 15
Answering a Phone Call ..................................................... 16
Rejecting an Incoming Call................................................ 16
Making an International Call............................................. 16
Making an Emergency Call ................................................ 17
Dialing an Extension Number ........................................... 17
Speed Dialing ...................................................................... 17
Listening to Voicemails...................................................... 18

viii Table of Contents
Phone Book......................................................................... 19
Adding Contacts to the Phone Book.....................................19
Finding Contacts in the Phone Book ....................................22
Last Missed, Dialed, and Received Calls............................ 24
Operations During a Call................................................... 25
In-Call Menu ...................................................................... 26
Using the Silent Profile....................................................... 29
Listening to the Radio ........................................................ 29
Shortcuts ............................................................................. 31
Setting Shortcuts ....................................................................31
Using Shortcuts ......................................................................32
Messages.............................................................................. 33
SMS .........................................................................................33
MMS........................................................................................40
SMS Chat ................................................................................45
Voicemail ................................................................................47
Cell Broadcast.........................................................................48
Memory Status .......................................................................49
Input Modes ....................................................................... 50
Predictive Input Mode (iTap) ...............................................51
Letter Input Mode (ABC) ......................................................52
Numeric Input Mode (123)...................................................52
Symbol Input Mode ...............................................................52
4. Menus......................................................................... 53
Phone Book......................................................................... 53
Find .........................................................................................53
Add..........................................................................................53

ixTable of Contents
Edit ..........................................................................................54
Copy ........................................................................................54
Delete ......................................................................................54
Caller Group ...........................................................................54
Business Card .........................................................................55
My Number ............................................................................55
Memory Status .......................................................................55
Messages.............................................................................. 56
Calls..................................................................................... 56
Missed .....................................................................................56
Received ..................................................................................56
Dialed ......................................................................................56
Cleanup All .............................................................................57
Duration..................................................................................57
Cost .........................................................................................57
Games.................................................................................. 59
Games......................................................................................59
FM Radio ............................................................................ 59
Media Center ...................................................................... 60
Images .....................................................................................60
Melodies..................................................................................60
Download ...............................................................................61
Cleanup All .............................................................................61
Memory Status .......................................................................61
Tools.................................................................................... 62
Alarm ......................................................................................62
Auto Time Zone .....................................................................63

xTable of Contents
Calendar..................................................................................63
Shortcuts .................................................................................65
Calculator................................................................................65
Currency Converter ...............................................................65
Stopwatch ...............................................................................66
Oper. Service....................................................................... 67
WAP Service ...........................................................................67
Start Browser ............................................................................... 67
WAP Message..............................................................................68
Goto URL .................................................................................... 68
Resume ........................................................................................68
WAP Settings............................................................................... 69
Clear Cache .................................................................................71
Clear Bookmarks.........................................................................71
STK..........................................................................................71
Settings ................................................................................ 72
Date & Time ...........................................................................72
Auto Power On/Off................................................................72
Profiles ....................................................................................73
Display ....................................................................................76
Wallpaper .................................................................................... 76
Welcome Message.......................................................................76
Personal Banner .......................................................................... 77
Contrast ....................................................................................... 77
Brightness .................................................................................... 77
Audio.......................................................................................77
Call Settings ............................................................................78
Answer Mode .............................................................................. 78
Connect Alert .............................................................................. 78
Minute Minder............................................................................78

xiTable of Contents
Show Number .............................................................................78
Call Divert ...................................................................................79
Call Barring ................................................................................. 80
Call Waiting.................................................................................81
Auto Redial..................................................................................81
Fixed Dialing Number ................................................................ 81
Active Line................................................................................... 82
User Group..................................................................................82
Network ..................................................................................82
Network Mode ............................................................................83
Available List ............................................................................... 83
Band Setting ................................................................................ 83
Connection..................................................................................83
Service Tone ................................................................................ 84
Security ...................................................................................84
PIN Code..................................................................................... 84
Phone Lock..................................................................................85
SIM Lock ..................................................................................... 85
Screen Lock .................................................................................85
Power Saving Mode................................................................85
Language .................................................................................85
Input........................................................................................85
Restore ....................................................................................86
5. Care and Maintenance ..............................................87
6. Troubleshooting........................................................88

xii Table of Contents

Preparing Your Phone For Use 1
Preparing Your Phone For Use
Inserting Your SIM Card
Slide the entire SIM card into the slot in the direction of arrow shown
on the compartment, with the metal contacts of the SIM card facing
down and the cut corner at the top right.
A SIM card can be easily damaged if its metal contacts become
scratched. Therefore, take special care when holding or inserting it.
SIM card
If you wish to remove the SIM card, you
must first press down the stay, then push
the SIM card out of the slot.
Stay
SIM card

2Preparing Your Phone For Use
Installing the Battery
1. Place the battery onto the back of the phone, with the battery's
contacts facing downwards and the tab on its top edge in alignment
with the holes in the battery compartment.
2. Push the battery against the top of the compartment and press it
down to click it into the compartment.
Installing the Back Cover
Place the back cover onto the back of your phone and slide forward
until the latch catches the cover.
Do not remove the battery when the phone is on. Doing so could
cause you to lose personal settings or data stored either on your SIM
card or in the phone's memory.

Preparing Your Phone For Use 3
Charging the Phone
1. Insert the charger connector into the charger socket at the bottom
right of your phone. Make sure that the connector is inserted in the
right direction.
2. Plug the charger into a power outlet.
3. Once the phone is fully charged, remove the charger from both the
power outlet and the phone.
•It takes approximately 4 hours to fully charge a battery.
•When charging while the phone is turned off, an animated battery
icon will be shown on the display. When charging while the phone
is turned on, the icon will be shown on the display. The lines
showing the battery power level will scroll until the battery is fully
charged.
•When the battery is weak, the phone will play an alert sound.
Do not remove the battery while the phone is charging.
Charger connector
Charger socket

4Preparing Your Phone For Use
Turning the Phone On
1. Long press to turn the phone on. The phone will display the
welcome animation.
2. Enter your PIN code. If you enter the PIN code incorrectly, press
(Clear) to delete the incorrect numerals. Press and hold
to delete all numerals that have been entered. After completing
entry of your PIN code, press to confirm.
The PIN (Personal Identification Number) is a password provided by
a network operator with a SIM card. You need this password in order
to use the SIM card.
3. When the PIN code entered has been accepted, the phone will
automatically search for the designated network. This search process
may take a few seconds.
•You can select and set a welcome animation, image, or message
that will display when you turn on your phone, as well as the music
that will be played. Go to Settings > Display > Welcome
Message. For details, please refer to page 76.
•If the welcoming music goes on too long, once the standby screen
comes up, you can press to stop playback.
If you enter the PIN incorrectly 3 times in a row, the SIM card will lock
down and no longer be usable. If this happens, you must enter the
PUK (Personal Unblocking Key) for that SIM card in order to unlock
it. Please contact your network operator to obtain a PUK.
To cancel PIN password authentication, go to Settings > Security >
PIN Code > PIN Code. Please see page 84.

Preparing Your Phone For Use 5
4. The standby screen will be displayed, as well as network signal
strength and the name of the network operator. You can now use the
phone.
If the phone cannot detect the network, the on-screen signal strength
meter will show no bars.
If the phone links to a network that you are not authorized to use, the
signal strength meter will show a level of zero. You will only be able to
make emergency calls.

6Getting to Know Your Phone
Getting to Know Your Phone
Your Phone at a Glance
The figure below shows the main parts of your phone:
Front view
Earpiece
LCD display
Microphone
Right soft key
Scroll key
OK key
Dial/Answer key
Alphanumeric keys
Power on/off key
Left soft key