Bentel Security NormaOtto Series User manual

Contents in this manual may be subject to change without notice and does not represent any
obligation behalf of BENTEL srl.
via Florida Z.I. Valtesino
63013 GROTTAMMARE (AP)
ITALY
USER MANUAL:
Alarm control panel NormaQuattro and NormaOtto
ISTNORMA8USO/UK 0.2 281100 V4.2 BUU

TABLE OF CONTENTS
INTRODUCTION 5
The NormaQuattro and NormaOtto control panels 5
Glossary of the technical terms 5
GENERAL DESCRIPTION 7
The control panel 7
The electronic key 8
The Control Keypad 9
OPERATIONS 11
Description 11
Total arming of the system 12
Partial arming of the system 13
Quick arm of the system 14
Disarming the system 14
Forced disarming 15
Entering into the service mode 15
Resetting of the alarm memories 16
Blocking of the alarm in course 16
Extensive visualization 17
Individual exclusion of the zones 18
Activation of an immediate alarm 19
Temporary partitioning of the groups 19
User codes programming 21
Notes 23
Operations summary 24
3

Figure 1 Control panel system components.
4Alarm control panel NORMA4 and NORMA8

INTRODUCTION
The NormaQuattro and NormaOtto control panels
The NormaQuattro and NormaOtto control panels are available in 4 versions:
NormaQuattro/N 4 zone control panel with mechanical key incorporated.
NormaOtto/N 8 zone control panel with mechanical key incorporated.
NormaQuattro/K 4 zone control panel with electronic key incorporated.
NormaOtto/K 8 zone control panel with electronic key incorporated.
This handbook refers to and combines all 4 versions as the operating
methods are identical for all the models, the only thing that changes is the
number of zones present (four or eight) and the presence of the mechani
cal or electronic key on the front panel.
Electronic key Key readers for electronic keys can be mounted on all the control panel
models, positioned externally, usually on the electrical installations box.
The operating instructions of these key readers are the same as those of
the key reader found on the panel of the K versions.
Control Keypad At the control panel it is also possible to connect a remote Control Keypad
by which you can control all the functions of the system. In particular, it is
possible to arm and disarm the system by means of entering a secret
user’s code of four or five figures, in this way the utilization of the keys is
not necessary.
Your installer will be able to show you the special characteristics of the
particular plant, whilst in this handbook you will find the instructions for all
the operations that can be carried out on the system.
Figure 1 illustrates the control panel (NormaOtto/N) and the optional ac
cessories: the Control Keypad, the key reader and the digital key.
The following instructions refer to 8 zone models. If the model installed is a
4 zone one, bear in mind that the 5 to 8 zones don’t exist.
Glossary of the technical terms
ARMING Arming the antitheft system means activating the alarms at the
moment in which the protected zones are violated.
DISARMING Disarming means allowing the protected zones to be en
tered without setting off the alarms.
SERVICE MODE This is a particular condition of the control panel in
which the alarms are disarmed and the buttons on the front panel are op
erational.
INTRODUCTION 5

ALARM A danger signal which requires an immediate and adequate in
tervention on the part of the personnel.
ELECTRONIC KEY A key with a numerical code (4 billion combinations)
enabling the controlling of the antitheft system.
KEY READER A device for reading the electronic key.
CONTROL KEYPAD A Keypad through which it is possible to operate all
the functions of the control panel.
ALARM ZONE One or more sensors that protect determined zones of the
residence can be connected to an alarm zone.
EXIT TIME The time that you have at your disposal after having armed
the system for withdrawing from the protected area without setting off the
alarm.
ENTRY TIME The time that you have at your disposal for disarming the
system after having entered the protected area violating a delayed zone.
DELAYED ZONE A zone through which you can leave or enter a pro
tected area without setting off the alarm if you respect the established exit
and entry times.
ZONE EXCLUSION Excluding an alarm zone means arranging that the
control panel ignores that zone, therefore violating it will not set off the
alarm.
PARTITIONING Partitioning the system means excluding a group of
zones. In this way the system is armed but a part remains inactive so that
you can stay in a restricted zone inside the protected building.
PARTITIONING GROUPS A group of zones where partitioning is carried
out.
ANTI-SABOTAGE ZONE A particular zone, called 24h, which is always
active. Whether the system is armed or disarmed it will set off an alarm af
ter a violation of the security system components.
ALARM MEMORY A circuit for the memorization of the zones that have
had an alarm. The memory is activated up to the automatic or manual re
setting of the alarm zone.
EXTENSIVE VISUALIZATION A particular phase in which the lights on
the front panel assume a different meaning to the standard one for display
ing particular indications.
USER’S CODES Numerical codes of 4 or 5 figures for arming/disarming
the system and gaining access to the other functions.
INSTALLER’S CODE A code of 4 or 5 figures which allows the installer
to gain access to the programming procedure of the control panel parame
ters.
6Alarm control panel NORMA4 and NORMA8

GENERAL DESCRIPTION
The control panel
Lights On the front panel there are a certain number of lights that indicate the
condition of the alarm zones and the general condition of the system. In
particular there are 2 lights for each alarm zone marked L1 .. L8 and E1 ..
E8, which respectively indicate the condition of the entry zone and the con
dition of the exclusion.
L1 L8: these are off when the corresponding zone is under normal condi
tions; they are on when the zone is violated; they flash when an alarm has
been memorized; they flash quickly when, as well as having an alarm
memorized, the zone remains in alarm.
E1 E8: these are off when the corresponding zone is not excluded; they
are on when the zone is excluded; they flash when the zone is being
tested.
In the extensive visualization position, the lights listed below assume a dif
ferent meaning to the usual one:
L1 L8: Indicate the alarm memories prior to the last resetting operation.
E1 (Fuse): indicates the burning out of the fuse placed to protect the
power supply of the entry zone.
E2 (Main): indicates the lack of voltage: the control panel will be supplied
by the internal battery. If this condition continues for long it will result in the
running down of the same battery.
E3 (Battery): if the light is on it indicates that the battery is run down or
that there is a fault in the battery charging circuit, if flashing it refers to the
battery of the siren.
E4 (Bus): indicates a faulty functioning of the communications with the ex
ternal command devices (Keypad and additional key readers).
On the right side there are 6 LEDS indicating the operating conditions of
the system:
Armed: indicates the arming/disarming condition of the system. Lit up
means that the system is armed.
Alarm: lights up when there is a state of alarm, flashes when an alarm has
been memorized.
Warning: if lit up it indicates that there is a fault in the system. You must
check what type of fault you’re dealing with by means of the extensive
visualization and subsequently consult the technical assistance.
During the extensive visualization phase this light will flash.
Ready: ready for arming. This means that it is possible to arm the system
without setting of the alarm being that all the zones are in a state of rest.
GENERAL DESCRIPTION 7

24h: when lit up indicates the opening of the anti sabotage zone;
when flashing it indicates the memorization of the alarm on the anti sabo
tage zone.
Service: indicates the service mode of the control panel; if flashing it indi
cates the programming condition from the Keypad.
Furthermore, in the electronic key versions there are 3 lights connected to
the key reader. For an explanation of these lights see the following para
graph "The digital key".
Buttons On the panel there is a button utilized for excluding the corresponding
alarm zone and a button for the resetting (Reset) of the alarm memories.
All the buttons normally are not functionable and the control panel must be
put in the service mode in order to operate them.
Buzzer The control panel is equipped with a buzzer which supplies responses to
the pressed buttons according to the following rules:
shrill sound: Indicates the pressure of a button;
deep sound: Indicates a state of error;
long, shrill sound: Indicates that a command has been accepted.
Moreover, the buzzer indicates, with various sounds, the elapsing of the
exit time, the pre alarm condition and the alarm condition.
The electronic key
By means of the electronic key, operated by NormaQuattro and Nor
maOtto, it is possible to carry out in a quick and simple manner the main
operations on the system.
There are two different levels of keys: the "master" key (main key) with
which you can carry out all the possible operations; the secondary key
which is enabled only for the exclusion of the partitioning groups.
Lights On the key reader (externally situated or placed on the panel in the K ver
sions) there are three LEDs which indicate the condition of the system.
RED LED: indicates the condition of the system: on if the system is armed,
off if disconnected.
YELLOW LED: condition of the partitioning group A: on if the group is ex
cluded.
GREEN LED: condition of the partitioning group B: on if the group is ex
cluded.
+The indication on the key readers can be attained always or only when a
valid key is inserted depending upon how it has been established in the
programming phase.
If, on inserting a key, the three leds of the key reader flash, it means that
the key isn’t valid.
8Alarm control panel NORMA4 and NORMA8

The Control Keypad
The Control Keypad allows the carrying out of all the operations on the
control panel in the normal operative mode, moreover, it allows you to pro
gramme all the control panel functions during the installation phase.
Lights On the Keypad there are:
2 leds for each zone marked L1 .. L8 and E1 .. E8 which indicate respec
tively the condition of the entry zone and the condition of the exclusion;
8 leds situated to the right which indicate the operative conditions of the
system.
The major part of the Keypad indications are a replica of those on the con
trol panel board, see paragraph "The control panel" for their description.
The three indications that are present on the Keypad but not on the front
panel are the following.
OPEN: indicates the opening of the control panel.
EXC: lights up when access to the individual exclusion phase of the zones
is given by the Control Keypad.
PRG: lights up when you find yourself in the programming condition of the
control panel. Flashes if the control panel is in the service mode.
Buzzer The Keypad is also equipped with a buzzer that indicates the exit, pre
alarm and alarm conditions and supplies the responses to the keys
pressed as with on the control panel.
User s codes The users have at their disposal 5 different codes, each of which is en
abled for specific functions. In this way each of the system’s users, by
means of his personal code, is able to carry out only the operations re
served for him.
All the codes may be composed of four or five figures and the operations
on the system take place by typing in the figures of the code followed by
the function Keypad key relating to the operation to be carried out (the
function Keypad keys are: , , , , and ). If a mis
take should be made in carrying out the operation on the Keypad, this will
be acoustically indicated, after which you can resume the operation from
the beginning.
With the USER MAIN code it is possible to carry out all the operations, it
being understood that entry during the programming phase is allowed only
to alter the programming of the user’s five codes. This code will be at the
disposal of the main user who will be able to control all the functions.
The USER code is enabled only to arm and disarm the system. Partitioning
is impossible as is the resetting of the memories. This code can be com
municated to all the users who wish to be enabled only for arming/disarm
ing of the system but not for the other functions.
GENERAL DESCRIPTION 9

The PANIC code is utilized for the disarming under constriction: when you
disarm the system using this code you activate the telephonic warning de
vice (if it is connected).
The two codes of GROUP A and GROUP B permit the system, whether it
is disarmed or armed, to exclude the relative partitioning groups.
It is possible by utilizing these codes and suitably programming the control
panel (option PATROL ON activated) to control the temporary exclusion of
a group of zones for patrol rounds. The re inclusion will take place, in this
case, automatically after the predetermined "patrol time".
+The standard factory programming of the user’s codes is the following:
USER MAIN 1 1 1 1 1
USER 2 2 2 2 2
PANIC 3 3 3 3 3
GROUP A 4 4 4 4 4
GROUP B 5 5 5 5 5
Superkeys Some operations are not activated by user codes but simply by the pres
sure for about 3 seconds on a single key. When we talk, for example,
about Super Key 1, we mean the pressure for 2 seconds on key 1.
10 Alarm control panel NORMA4 and NORMA8

OPERATIONS
Description
The major part of the basic operations can be carried out by the front panel
of the control panel, by means of the key reader for the digital key and also
by the Control Keypad. In the following paragraphs you will find detailed
descriptions of all the basic operations, how they are carried out by means
of the front panel, the Keypad and, if permitted, by the key reader. If, in a
system, there is more than one Keypad, whilst you utilize one Keypad the
others remain disconnected. The basic operations are described in the fol
lowing table:
OPERATIONS PANEL KEY
READER KEYPAD
Total arm of the system YES YES YES
Partial arm of the system YES (K) YES YES
Rapid arming of the system NO NO YES
Disarming the system YES YES YES
Forced disarming NO NO YES
Entering state of service YES YES NO
Resetting alarm memories YES NO YES
Block of current alarm YES YES YES
Extensive visualization YES NO YES
Individual exclusion of zones YES NO YES
Immediate activating of an alarm NO NO YES
Temporary partitioning of groups YES (K) YES YES
Programming of user codes NO NO YES
+All the operations realizable from the panel with the electronic key which
don’t anticipate the use of the buttons are realizable by means of possible
remote control key readers utilizing the same instructions.
+In the following descriptions for the operations from the Keypad you must
utilize the factory codes. Whenever, in the following examples, it is possi
ble to utilize more than one code then the highest priority code is used.
+During the installation phase of the system it is essentially important to
substitute the factory codes with the user’s own codes (see "Programming
of user’s codes") otherwise the system will function with the factory codes
which won’t guarantee an adequate degree of security.
OPERATIONS 11

Total arming of the system
This operation means you can fully arm the system without excluding the
partitioning groups.
The total arming operation automatically reincludes possible excluded
groups, whilst if a zone has been individually excluded it will not be rein
cluded. The operation will be indicated by the command acceptance beep
and by the lighting up of the ARMED LED on the panel and on the possible
Keypads and by the red led on the key readers.
After the arming, the buzzer will start to indicate the exit time.
Operating from the panel OR
Mechanical key To fully arm the panel, insert the mechanical key, turn it to the right and
quickly release it.
+Before carrying out the arming of the system, make sure that the green led
READY is lit up, this means that at that moment there are no open zones
and the system may be armed without setting off an alarm.
Electronic key To fully arm the system insert a master key into the key reader, press the
button and make sure that the red led lights up. At this point, the moment
in which the key is extracted is when the actual arming of the system will
take place.
+Before carrying out the arming of the system make sure that the red led of
the key reader is not flashing. In fact a flashing red led indicates that, at
that moment, there is at least one zone open, arming the system therefore
will produce a state of alarm.
Check that the leds corresponding to the partitioning zones are off, other
wise utilize the button to turn them off.
Operating from the remote control key reader
The procedure is the same as that of the "Electronic key" in the previous
paragraph.
Operating from the Keypad + OR
To fully arm the system you must enter one of the three user codes USER
MAIN, USER or PANIC followed by the ENTER function key.
+Before carrying out the arming operation you must check that the green led
READY is lit up, which means that at that particular moment there are no
open zones and the system may be armed without setting off an alarm.
12 Alarm control panel NORMA4 and NORMA8

Partial arming of the system
This operation allows the arming of the alarm system and at the same time
excludes the zones belonging to a determined partitioning group. It is use
ful, for example, if you want to arm the system allowing however entry into
a circumscribed zone of the protected area. (eg. the sleeping area of the
house).
Operating from the panel
Electronic key Once a master key has been inserted in the key reader, press the button to
light up the red led.
To carry out the partitioning you must keep the key button pressed: a cyclic
scanning phase of the various configurations of exclusion groups will begin in
dicated by the lighting up of the group leds (yellow = group A, green = group
B), when the configuration desired appears, release the button and extract the
key.
The lit up led means that the group is excluded.
Operating from a remote control key reader
The procedure is the same as for the "Electronic key" in the previous para
graph.
Operating from the Keypad +
The partial arming of the system is obtained entering the USER MAIN
code followed by pressing the A or B function button depending on which
group of zones you want to exclude.
+In this case you will obtain the arming and the exclusion of the chosen
group. On the front panel you will see the indication of the armed system
(ARMED led lit up) and the indication of the zones which are excluded by
means of the exclusion leds.
OPERATIONS 13

Quick arm of the system
It is possible to arm the system quickly from the Keypad by typing in a sin
gle Keypad key, obviously the operation is not valid for the disarming
which will always need the code or the key.
Operating from the Keypad superkey
The quick arming of the system is carried out by keeping the key no. 4
pressed down for about 3 seconds. The acceptance of the operation will
be confirmed by the proper acoustic signal.
Disarming the system
During the disarming of the system possible partitioning groups will be re
activated, the operation will be indicated by the extinguishing of the
ARMED led on the panel and on the possible Keypads and by the extin
guishing of the red led on the key readers.
Operating from the panel OR
Mechanical key When the system is armed, in order to disarm it you must insert the me
chanical key, turn it to the right and quickly release it.
Electronic key When the system is armed, in order to disarm it you must insert a master
key in the key reader and press the button. In this way the arming red led
will be extinguished. By turning the key you will obtain the disarming of the
system and the possible reinclusion of the partitioning groups.
Operating from the remote control key reader
The procedure is the same as for the "Electronic key" in the previous para
graph.
Operating from the Keypad +
The disarming of the system is obtained by typing in the USER MAIN code
or the USER code followed by the function key ENTER.
If there should be any excluded groups, then they will be reactivated.
14 Alarm control panel NORMA4 and NORMA8

Forced disarming
This operation can be carried out only from the Keypad. The system is dis
armed as normal but at the same time the telephonic warning alarm is acti
vated (if it is connected).
Operating from the Keypad +
The forced disarming is obtained by typing in the PANIC code followed by
ENTER.
+If there should be any excluded groups, then they will be reactivated.
Entering into the service mode
The service mode is necessary each time you must work with the exclu
sion buttons or with the Reset button on the panel and it is indicated by the
special light Service on the front panel.
The service mode is also useful for blocking an alarm in course because
during the service mode all the alarms are disarmed.
Operating from the panel OR
Mechanical key Turn the key to the right and hold it in position for about 3 seconds until
you can hear an acoustic signal and the Service led lights up.
You can exit from the service mode repeating the same operation or after
not pressing any button for10 seconds.
Electronic key The service mode is obtained simply by inserting a Master Activator in
the key reader situated on the panel or in one of the other possible key
readers present in the system.
Operating from the remote control key reader
The procedure is the same as for the "Electronic key" in the previous para
graph.
OPERATIONS 15

Resetting of the alarm memories
If an alarm has been set off in one or more zones there will be a memory
of the said alarm indicated by the flashing of the relative leds of the zone.
To cancel this signal the resetting of the alarm memories (reset) operation
must be carried out.
+The alarm memories, after this operation, are not completely cancelled but
are available until the following resetting operation. For visualizing the
alarm memories after the resetting operation see paragraph "Extensive
visualization" under the advanced controls section.
+If the installer has adequately programmed the control panel then the re
setting of the alarm memories is carried out automatically each time the
control panel is armed.
Operating from the panel
With the control panel disarmed, put it into the service mode and press the
button RESET. The alarm memory indication on the zones will be can
celled.
Operating from the Keypad
Type in the USER MAIN code followed by the function key RES.
Blocking of the alarm in course
When an alarm condition takes place, the connected alarm devices will be
activated, such as the siren and the telephone warning device. To block
the alarm put the control panel in the service mode.
If you should find that you are operating with the Keypad which is not en
abled for the service mode then carry out the reset operation. If the reason
for the alarm remains, it is necessary to disarm the system.
In the case where the alarm is produced by a 24h zone which remains perma
nently open, you must put the control panel in a maintenance/programming
state typing in the USER MAIN code followed by the function key PRG.
16 Alarm control panel NORMA4 and NORMA8

Extensive visualization
The extensive visualization is a particular condition in which the leds of the
zones and of the exclusions situated both on the panel as well as on the
possible Control Keypads assume a different meaning to the normal one
and they visualize respectively the alarm memories prior to the last reset
operation and the faulty conditions.
Once having entered into the extensive visualization, either by means of
the panel or by means of the Keypad, the zone leds will visualize the zone
memories prior to the last reset operation, whilst the exclusion leds will in
dicate the faulty conditions with the meaning indicated by the appropriate
wording and summarized in the following table:
LED DESCRIPTION
E1 Fuse Fuse burnout
E2 Main Mains shortage
E3 Battery Battery level
E4 Bus Communication problems with the Keypads and the key
readers
+When the Warning light is illuminated, it is well to check, by means of the
extensive visualization, which faulty conditions are responsible and sub
sequently call technical assistance in order to eliminate them.
+If you forget to complete the extensive visualization phase then the control
panel will continue to operate as normal, except for the fact that the zone
and exclusion zone leds will have the meaning indicated above. All the
functions of the control panel (alarms, etc.) will be completely operational.
Operating from the panel for 3 sec.
To activate the extensive visualization you must press the RESET button
for about three seconds; the acceptance of the command will be indicated
by the appropriate acoustic signal.
To complete this phase it is necessary to press any one of the keys.
ATTENTION Make sure that the operation of pressing the RESET
button for 3 seconds takes place during the normal operational phase
of the control panel and not during service mode otherwise you will at
tain the activation of the programming from the panel which is a phase
in which the control panel is not active.
If you should commit this error then you should immediately press the
RESET button 12 times until resetting the normal functioning of the
control panel.
OPERATIONS 17

Operating from the Keypad superkey
The extensive visualization is obtained by keeping key 5 pressed down for
about 3 seconds; the acceptance of the command will be indicated by the
appropriate acoustic signal.
To complete the extensive visualization phase it is necessary to press any
one of the keys.
Individual exclusion of the zones
The individual exclusion of the zones can be useful for excluding, in a con
tinuous manner, the zones in which there are, for example, faulty sensors.
This type of exclusion is different to that of the partitioning groups being
that it remains always active both when the system is armed as well as
when it is disarmed.
The exclusion condition of a line is indicated by the exclusion led being lit up.
+You will observe that if a zone has been excluded by means of the parti
tioning group then it won’t be possible to exclude it like a single zone. Such
a situation will be indicated by the error signal.
Operating from the panel
The exclusion of the zones is carried out by means of special exclusion
keys only when the control panel is disarmed and in the service mode.
Operating from the Keypad +
The exclusion and the reinclusion of zones is possible only when the sys
tem is disarmed by typing the USER MAIN code followed by EXC.
Doing this gives you access to a control phase of the system where it will
be possible to exclude /include the zones. This phase is called "Exclusion
menu" and is indicated on the control board by the lighting up of the yellow
led EXC.
The exclusion/inclusion of a single zone is carried out by pressing the nu
merical key [1..8] corresponding to the zone to be excluded/included. In
this phase it is possible to act on the partitioning groups: the exclusion/in
clusion of a group is carried out by pressing the letter A or B.
You exit from the exclusion menu phase by typing ENTER. In any case if
no key is pressed for 20 seconds then you will automatically exit from the
exclusion menu.
18 Alarm control panel NORMA4 and NORMA8

Activation of an immediate alarm
The control panel has 3 alarms which can be activated immediately from
the Control Keypad and which correspond to three methods of activating
the alarm itself:
activation of siren and communicator;
activation of siren only;
activation of communicator only.
Operating from Keypad superkey
The activation of the alarms takes place by pressing the relative key for
about 3 seconds. The acceptance of the operation will be confirmed by the
special acoustic signal.
Temporary partitioning of the groups
In some cases it may be necessary, when the system is armed, to exclude
a group of zones temporarily for to reinclude it later (patrol round, service
personnel access, etc.). This operation is practicable both with the Keypad
as well as from the key reader using slightly different methods.
Operating from the remote control key readers
You must insert a valid key in one of the key readers and press the button
without releasing it: the system will not change its condition but the leds re
lating to the partitioning groups will begin to scan the various possible con
figurations, at this point release the button when the configuration desired
appears. This operation is possible both with a master key as well as with
a secondary key. The reinclusion of the group will take place:
carrying out the same operation with the key;
disarming the system.
+This operation is realizable following the same methods both from the key
readers on the panel as well as from the remote control key readers.
+For the temporary partitioning carried out with the electronic key, the auto
matic reinclusion is not envisaged after the patrol time.
+If you must supply the service personnel with a key for carrying out this op
eration it is advisable to programme a secondary key so that it is impossi
ble to disarm the system.
OPERATIONS 19

Operating from the Keypad +
Typing one of the two group codes (GROUP A, GROUP B)followed by EN
TER will exclude the relative group. The reinclusion can take place in one
of the following ways:
re entering the group code used for excluding;
automatically after the prefixed patrol time, if the PATROL ON option has
been activated (Patrol active);
disarming the system.
+It must be observed that the exclusion of groups overlaps to that of each
single zone, therefore, if before the exclusion of groups a zone has already
been excluded, then on the reinclusion of the group it will remain the same.
The exclusions will however always be clearly indicated on the panel and
on the Control Keypads by means of the exclusion leds and on the key
readers by means of the lighting up of the group exclusion leds.
20 Alarm control panel NORMA4 and NORMA8