Better Homes and Gardens Ashwood Road 2-pk Dining Chairs... User manual

THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION.
PLEASE READ AND KEEP FOR FUTURE REFERENCE.
Whalen Furniture Mfg., Inc. Page 1 Factory # 15991
Ashwood Road 2-pk Dining Chairs
Stock # BH12-093-001-12
ADULT ASSEMBLY REQUIRED
If you have any questions regarding assembly or if parts are missing, DO NOT return this item to
the store where it was purchased. Please call our customer service number and have your
instructions and parts list ready to provide the model name, part name or factory number:
1-866-942-5362
Pacific Standard Time: 8:30 a.m. - 4:30 p.m., Monday - Friday
Or visit our website 24 hours a day, 7 days a week for product assistance at
www.whalenstyle.com
Or e-mail your request to [e-mail]
LOT NUMBER:
DATE PURCHASED: / /

Model # BH12-093-001-12
Please call for replacement parts or assistance: 1-866-942-5362
Whalen Furniture Mfg., Inc. Page 2 Factory # 15991
QUALITY GUARANTEE
We are confident that you will be delighted with your Whalen Furniture purchase.
Should this product be defective in workmanship or materials or fail under normal use, we will
repair or replace it for up to one (1) year from date of purchase. Every Whalen Furniture product
is designed to meet your highest expectations. We guarantee that you will immediately see the
value of our fine furniture.
This warranty gives you specific legal rights and you may also have other rights which vary
from State to State.
Customer Service: 1-866-942-5362
8:30 a.m. - 4:30 p.m. PST, Monday to Friday
www.whalenstyle.com
1. Maximum load weight is 300 pounds (136.1 kg).
1. Please read the Assembly Instructions prior to assembling the unit.
2. To avoid damage, assemble the unit on a sturdy, level and non-abrasive surface.
3. Keep all hardware part out of reach of children.
4. Please wait until all steps are completed before tightening bolts.
5. Make sure all bolts are tightly fastened before the unit is used.
THIS UNIT IS INTENDED ONLY FOR USE WITHIN THE
MAXIMUM WEIGHTS INDICATED. USE WITH HEAVIER THAN THE MAXIMUM
WEIGHTS INDICATED MAY RESULT IN INSTABILITY CAUSING POSSIBLE INJURY.
MAXIMUM RECOMMENDED WEIGHT LOADS
GENERAL INFORMATION, TIPS and TRICKS

Model # BH12-093-001-12
Please call for replacement parts or assistance: 1-866-942-5362
Whalen Furniture Mfg., Inc. Page 3 Factory # 15991
Parts and Hardware List
Please read completely through the instructions and verify that all parts listed are present before
beginning assembly.
A- CHAIR BACKREST (2) B- SEAT FRAME (2)
C- SEAT BOARD (2) D- FRONT LEG (4)
(1) M6 x 35 mm BOLT (4+1 extra) (2) M6 x 60 mm BOLT (8+1 extra)
(3) M6 x 75 mm BOLT (4) M6 LOCK WASHER (5) M6 FLAT WASHER
(8+1 extra) (20+1 extra) (20+1 extra)
(6) M4 x 38 mm SCREW (10+1 extra) M4 ALLEN KEY (2)
Tools required: Allen Key (provided) and Phillips Screwdriver (not provided).

Model # BH12-093-001-12
Please call for replacement parts or assistance: 1-866-942-5362
Whalen Furniture Mfg., Inc. Page 4 Factory # 15991
Assembly Instructions
1. Unpack the unit and confirm that you have all the hardware and required parts listed.
2. Lay a CHAIR BACKREST (A) on a smooth and protective surface with the threaded inserts facing up.
3. Place SEAT FRAME (B) onto the middle rail of the CHAIR BACKREST (A). Make sure that the counter
sunk screw holes on the SEAT FRAME face floor after assembly. Insert and screw the M6 x 75 mm
BOLTS (3) with LOCK WASHERS (4) and FLAT WASHERS (5) through the pre-drilled holes on the
seat frame at rear corner blocks and loosely tighten into the threaded inserts on the BACKREST.
4. Secure the SEAT FRAME (B) onto the CHAIR BACKREST (A) by inserting two M6 x 35 mm BOLTS (1)
with WASHERS (4 & 5) through the pre-drilled holes on the rear rail of seat frame. Tighten the bolts with
enclosed ALLEN KEY.
NOTE: DO NOT over-tighten the bolts.
LOCK WASHER
(6 used in this step)
④
FLAT WASHER
(6 used in this step)
⑤
①
M6 x 35 mm BOLT
(2 used in this step)
③
M6 x 75 mm BOLT
(4 used in this step)

Model # BH12-093-001-12
Please call for replacement parts or assistance: 1-866-942-5362
Whalen Furniture Mfg., Inc. Page 5 Factory # 15991
Assembly Instructions
5. Attach two FRONT LEGS (D) to the front corner blocks of SEAT FRAME (B) by inserting M6 x 60 mm
BOLTS (2) with WASHERS (4 and 5) through the pre-drilled holes on corner blocks into the threaded
inserts on FRONT LEGS. Tighten the bolts with enclosed ALLEN KEY.
NOTE: DO NOT fully tighten all the bolts until the chair been adjust and level all the legs so that they do
not wobble. Once adjusted then go back and tighten while making sure that the unit remains level.
6. Stand assembled chair upright on a flat surface. Press down SEAT FRAME (B) to even all legs. Now
tightly fasten all bolts with enclosed Allen Key.
LOCK WASHER
(4 used in this step)
④
FLAT WASHER
(4 used in this step)
⑤
②
M6 x 60 mm BOLT
(4 used in this step)

Model # BH12-093-001-12
Please call for replacement parts or assistance: 1-866-942-5362
Whalen Furniture Mfg., Inc. Page 6 Factory # 15991
Assembly Instructions
7. Flip assembled chair upside down and attach to the bottom of SEAT BOARD (C) making sure it is
centered properly. Secure the SEAT BOARD in place by inserting five M4 x 38 mm Screws (6) into the
countersunk holes on SEAT FRAME (B). Tighten the screws with a Phillips Screwdriver.
8. Stand the chair upright
9. Repeat the process to assemble the other Chair.
⑥
M4 x 38 mm SCREW
(5 used in this step)

Model # BH12-093-001-12
Please call for replacement parts or assistance: 1-866-942-5362
Whalen Furniture Mfg., Inc. Page 7 Factory # 15991
Care and Maintenance
From time to time please ensure there are no loose nuts on the product.
Use a soft, clean cloth that will not scratch the surface when dusting.
Use of furniture polish is not necessary. Should you choose to use polish, test first in an
inconspicuous area.
Using solvents of any kind on your furniture may damage your furniture’s finish.
Never use water to clean your furniture as it may cause damage to the finish.
Always use coasters under beverage glasses and flowerpots.
Liquid spills should be removed immediately. Using a soft clean cloth, blot the spill gently. Avoid
rubbing.
Always use protective pads under hot dishes and plates. Heat can cause chemical changes that may
create spotting within the furniture finish.
Stains or marks from crayons or ink markers will be difficult to remove.
In the event that your furniture is stained or otherwise damaged during use, we recommend that you
call a professional to repair your furniture.
Check bolts/screws periodically and tighten them if necessary.
Further advice about wood furniture care
It is best to keep your furniture in a climate-controlled environment. Extreme temperature and humidity
changes can cause fading, warping, shrinking and splitting of wood. It is advised to keep furniture away
from direct sunlight as sun may damage the finish.
Proper care and cleaning at home will extend the life of your purchase. Following these important and
helpful tips will enhance your furniture as it ages.
We hope you enjoy your purchase for many years.
Thank you for your purchase!

IF YOU NEED TO ORDER PARTS PLEASE USE THE LIST BELOW
*BH12-093-001-12-1-CB Chair Backrest *BH12-093-001-12-7-M6x75B M6 x 75 mm Bolt *BH12-093-001-12-2-SB Seat Board *BH12-093-001-12-8-LW Lock Washer *BH12-093-001-12-3-SF Seat Frame *BH12-093-001-12-9-FW Flat Washer *BH12-093-001-12-4-FL Front Leg *BH12-093-001-12-10-M4x38S M4 x 38 mm Screw *BH12-093-001-12-5-M6x35B M6 x 35 mm Bolt *BH12-093-001-12-11-M4AK M4 Allen Key *BH12-093-001-12-6-M6x60B M6 x 60 mm Bolt *BH12-093-001-12-CH Complete Hardware
Ashwood Road 2-pk Dining Chairs (BH12-093-001-12)