BIOTRONIK CardioMessenger Smart User manual

CardioMessenger® Smart
Patient device for the
BIOTRONIK Home Monitoring
system
Technical Manual
404202
Revision: J (2019-01-29)

BIOTRONIK SE & Co. KG
Woermannkehre 1
12359 Berlin / Germany
Tel [phone]
Fax[phone]
[email protected]
www.biotronik.com
© BIOTRONIK SE & Co. KG
All rights reserved.
Specifications subject to modification, revision and
improvement.
® All product names in use may be trademarks or
registered trademarks held by BIOTRONIK or the
respective owner.
0123 2015

Introduction
3
1 Introduction
Dear Patient:
You have received a device with the additional Home Monitoring function by BIOTRONIK.
How Home Monitoring works
Your device (1) is equipped with a special transmitter which sends cardiac information to your
CardioMessenger (2). This usually happens at night.
The transmission power from your device is low and does not impair your health in any way. Its limited
transmission range, however, requires the use of the CardioMessenger.
The CardioMessenger collects the information and transmits it to the BIOTRONIK Service Center (4) as
encoded messages via a mobile connection (3).
Here, the messages are decoded and can be viewed by your physician (5) on a protected web site.
Usage of this additional data is specific to the patient and the implanted device. Your physician will
explain to you how he or she will use the Home Monitoring function.
Attention
Home Monitoring is not an emergency system. If you are not feeling well, contact a physician.

First Steps
Check the Package Contents
4
2 First Steps
Check the Package Contents
Your CardioMessenger is supplied ready for use, and you can operate it immediately by inserting the
power plug into the wall outlet.
However, prior to usage, check the CardioMessenger and its accessories for any visible damage and
use only undamaged components.
Return a damaged CardioMessenger to your physician.
Use only the provided original power supply brick (see the technical data).
Other equipment may impair proper functioning of the CardioMessenger and increase the emitted
electromagnetic interference or decrease the CardioMessenger's resistance to electromagnetic
interference.
The product package includes the CardioMessenger (1) with power supply brick (2), the quick reference
guide (3) and the technical manual (4).
(1) (2)
(3)
(4)
® Smart
CRM // BIOTRONIK Home Monitoring®
CardioMessenger®Smart
de Gebrauchsanweisung
en Technical Manual
es Manual técnico
fr Manuel technique
it Manuale tecnico di istruzioni
nl Technische handleiding
WARNING
The CardioMessenger package may contain ingestible small parts, therefore keep the package
away from children under three years.

First Steps
Where Do I Put the CardioMessenger?
5
Where Do I Put the CardioMessenger?
At night, the CardioMessenger should be placed close to your bed to ensure the nightly data transfer
from the implanted device.
The bedside table is therefore the best location for your CardioMessenger, as it usually meets the
following conditions:
• The CardioMessenger is placed on a solid base and cannot fall.
• The distance to the implanted device is less than 2m (6feet).
• Positioned on the bedside table, you can clearly see the symbols on the CardioMessenger's display.
Attention
Make sure that the distance to the device is less than 2m (6feet), so that regular data
transmission from the implanted device to the CardioMessenger at night is assured.
Verify on a daily basis that it is ready for use.
However, if the bedside table is made of metal, you should not place the CardioMessenger directly on
the table. For example, place a stack of books to establish a distance of approx. 5cm between the two
so that the metal does not interfere with the device's data reception.
If you want to use the CardioMessenger in mobile operation, we recommend that you make a habit of
charging it every night on the bedside table.

First Steps
How Do I Connect the CardioMessenger?
6
How Do I Connect the CardioMessenger?
Your CardioMessenger is already configured and is ready for use. You can operate it immediately by
inserting the power plug into the wall outlet. Also consult the included quick reference guide.
WARNING
• Lay the power cord so that there is no risk of strangulation and nobody may stumble.
The outlet must be easily accessible and not be connected to a light switch in order to prevent the
CardioMessenger from accidentally being turned off.
Proceed as follows if the plug has been disconnected during removal from the package or during
shipping:
UP
1. Connect the small plug (micro USB plug) on the right to the CardioMessenger.
The connector port is labeled with the following symbol:
2. Make sure that the marking is on the upper side of the plug.
3. Insert the power plug into the wall outlet.
The CardioMessenger now turns on automatically and performs a self-test.
The CardioMessenger is ready for use once the self-test is completed and the following icons are
displayed:
If this is not the case, please refer to: Error Resolution [Page12].

First Steps
How Do I Use the CardioMessenger?
7
How Do I Use the CardioMessenger?
The CardioMessenger automatically receives the information from your device and transmits it to the
BIOTRONIK Service Center.
Attention
Check once a day whether your CardioMessenger is switched on and ready for use.
This is indicated by the following icons:

First Steps
How Do I Turn Off the CardioMessenger?
8
How Do I Turn Off the CardioMessenger?
Since the CardioMessenger contains a mobile ("cellular") module, you may need to switch off the
CardioMessenger for safety reasons in areas where the use of mobile phones is prohibited (e.g., in an
airplane).
Such areas can be identified by the following or similar signs:
Press and hold the blue key on the right of the CardioMessenger for two seconds until the display turns
off.
The blue key is labeled with the following symbol:
WARNING
If the CardioMessenger is turned off for a longer period of time, data may get lost.
• Turn on the CardioMessenger once you are leaving the area where the use of mobile phones
is prohibited.
In some locations, the use of cellular phones is prohibited to provide quiet zones (e.g., in a theater or
cinema). As the CardioMessenger is silent, it does not need to be turned off in such locations
The functions of your implanted device are not affected by the CardioMessenger at any time.
Your implanted device remains fully functional even if the CardioMessenger is not ready for use.

The CardioMessenger Icons
9
3 The CardioMessenger Icons
The CardioMessenger has the following icons:
Operation icon
Call back icon
See Call Back Function [Page11]
Information icon
See Error Resolution [Page12]
The battery icon is always displayed with 1-3 bars
according to the charging status.
When the CardioMessenger is connected to the
power supply brick and charging, a battery icon
with a small power plug is displayed.

Functions
Self-Test
10
4 Functions
Self-Test
The CardioMessenger automatically conducts a self-test after being connected.
All icons on the CardioMessenger are displayed.
The CardioMessenger then checks the connection to the cellular phone network.
The operation icon flashes and the battery icon is displayed.
The connection test can take up to 15minutes.
Once the connection is established, the operation and battery icons remain permanently activated.
The CardioMessenger is now ready for use.
If the connection was not established, the information icon flashes.
Additional information can be found under: Error Resolution [Page12].