Bosch ProControl HP User manual

en Installation instructions for qualified contractors . . . . . . 2
sv Installatörshandledning för fackmän . . . . . . . . . . . . . . . . 9
fi Asennusohje asentajalle . . . . . . . . . . . . . . . . . . . . . . . . . 16
da Installationsvejledning til installatøren. . . . . . . . . . . . . . 23
no Installasjonsanvisning for autoriserte installatører. . . . . 30
ProControl HP Gateway
6 720 647 836-00.1O
6 720 800 759 (2012/04)

6 720 800 759 (2012/04) ProControl HP Gateway
2| Contents en
Contents
1 Key to symbols and safety instructions . 3
1.1 Key to symbols . . . . . . . . . . . . . . . . 3
1.2 Safety instructions . . . . . . . . . . . . . 3
2 Product details . . . . . . . . . . . . . . . . . . . . . 4
2.1 Standard delivery . . . . . . . . . . . . . . 4
2.2 Specification . . . . . . . . . . . . . . . . . . 4
2.3 Cleaning and care . . . . . . . . . . . . . . 4
3 Installation . . . . . . . . . . . . . . . . . . . . . . . . 5
3.1 Installation . . . . . . . . . . . . . . . . . . . . 5
3.2 Electrical connection . . . . . . . . . . . . 5
3.3 Making CAN connection to heat
pump . . . . . . . . . . . . . . . . . . . . . . . .5
4 Commissioning . . . . . . . . . . . . . . . . . . . . . 6
5 Environment / disposal . . . . . . . . . . . . . . 7
6 Troubleshooting . . . . . . . . . . . . . . . . . . . . 7
Appendix . . . . . . . . . . . . . . . . . . . . . . . . 37

6 720 800 759 (2012/04)ProControl HP Gateway
Key to symbols and safety instructions | 3en
1 Key to symbols and safety instructions
1.1 Key to symbols
Warnings
Keywords at the start of a warning indicate the
type and seriousness of the ensuing risk if
measures to prevent the risk are not taken.
•NOTE indicates that material losses may
occur.
•CAUTION indicates that minor to medium
injury may occur.
•WARNING indicates that serious injury may
occur.
•DANGER indicates a risk to life.
Important information
Additional symbols
1.2 Safety instructions
BObserve all country-specific regulations and
standards during installation and operation.
BObserve all instructions to ensure satisfactory
operation.
BThis product must only be installed and
commissioned by an approved contractor.
BNever install this product in wet rooms.
BInstall and commission heat sources and
other accessories according to the relevant
instructions.
BUse this product exclusively in conjunction
with the programming units and heat sources
listed. Observe connection diagram.
BUse the power supply unit provided to
connect this product to the 230 V mains
supply.
About these installation instructions
These installation instructions contain important
information regarding the safe and proper
installation, commissioning and maintenance of
the product.
These installation instructions are intended for
qualified contractors who, as a result of their
training and experience, are skilled in dealing
with electrical installations and heating systems.
Warnings in this document are
framed and identified by a warning
triangle printed against a grey
background.
Important information in cases
where there is no risk of injury or
material losses is identified by the
symbol shown on the left. It is
bordered by horizontal lines above
and below the text.
Symbol Explanation
BAction step
ÆCross-reference to other parts of
this document or to other
documents
•List/list entry
–List/list entry (second level)
Table 1

6 720 800 759 (2012/04) ProControl HP Gateway
4| Product details en
2 Product details
•Interface between heating system and
network (LAN)
•Control and monitoring of a system with a
smartphone with operating system
Android™1) or an iPhone®, iPad®or iPod
touch®2)
•Can be combined with heat pumps with basic
controller REGO1000 V1.10 or higher
2.1 Standard delivery
ÆFig. 1, page 37:
1Module
2Plug-in power supply unit
3LAN cable (CAT 5)
4Bag with installation material
5Installation instructions
2.2 Specification
2.3 Cleaning and care
BIf required, wipe the enclosure with a damp
cloth. Never use chemically aggressive or
acidic cleaning agents.
To fully use all functions, internet
access via a router is required. This
may cause additional costs.
Furthermore, an app, for which
there is an additional charge, is
required to control the system via a
smartphone.
1) Android™ is a trademark of Google Inc. /
minimum display resolution of 320 × 480
pixels required
2) iPhone®, iPad®and iPod touch®are
registered trademarks of Apple Inc.
Dimensions
(W×H×D)
ÆFig. 2, page 37
151 × 184 × 61 mm
Maximum
conductor cross-
section
(terminals)
2×2×0.3mm
2
(screened, twisted cable)
Rated voltages
•CAN
•Module
voltage supply
•0Vto5V
•Plug-in power supply
unit, 230V AC/7.5 VDC,
700 mA
Interfaces •CAN
•LAN: 10/100 MBit/s
(RJ45)
Permissible
ambient
temperature
0 to 50 °C
IP rating IP20
Table 2 Specification

6 720 800 759 (2012/04)ProControl HP Gateway
Installation | 5en
3Installation
3.1 Installation
BRemove cover (ÆFig. 3, page 38).
BMount the module (ÆFig. 4, page 38).
BSecure the module (ÆFig. 5, page 38).
3.2 Electrical connection
Connections and interfaces (ÆFig. 6, page 39)
Key to Fig. 6, page 39:
7.5 V DC Power supply unit connection
BUS For configuration at the factory – do
not connect
CAN 1 Earth (GND)
CAN 2 CAN Low
CAN 3 CAN High
LAN LAN connection (RJ45)
RESET Reset button
TSW Switch for CAN termination
BOpen the grommets to match the cable
diameter and make a cut on one side
(ÆFig. 7, page 39).
BFit the grommets and connect the cables
(ÆFig. 8, page 39).
BConnect the screen of the CAN cable in the
module to CAN 1.
BConnect one wire of the twisted wire pair in
the module to CAN 2.
BConnect the second wire (of the twisted wire
pair used for CAN 2) in the module to CAN 3.
BFit the cover.
3.3 Making CAN connection to heat
pump
•Suitable cable, 2 × 2 × 0.3 mm2(screened,
twisted cable).
•The maximum cable length is 30 m.
BFind free connections for CAN in the heat
pump.
BIf no free connection is available in the heat
pump, connect the CAN cable together with
another accessory.
BTo avoid inductive interference: Route all low
voltage cables separately from mains voltage
cables (min. clearance 100 mm).
BConnect the screen (earth) of the cable to the
earth connection of the heat pump (ÆFig 9,
page 40).
Verify the correct position of the two
CAN termination switches to ensure
that the CAN system is correctly
terminated.
BIf the module is an end point,
both switches must be set to ON.
BIf the module is connected to a
branch cable, both switches
must be set to OFF.
NOTE: Fault caused by interference.
BCAN cable must be a screened,
twisted cable.
If the maximum cable length of the
CAN connection between all CAN
subscribers is exceeded, the system
cannot be commissioned.
NOTE: Do not confuse 12 V and CAN
connection!
If 12 V is connected to the CAN, the
processors will be destroyed.
BCheck that the three wires are
connected to the terminals with
the corresponding markings on
the PCB.

6 720 800 759 (2012/04) ProControl HP Gateway
6| Commissioning en
BConnect the wire connected to CAN 2 (CAN
Low) in the module to CANL (CAN Low) in the
heat pump (ÆFig. 9, page 40).
BConnect the wire connected to CAN 3 (CAN
High) in the module to CANH (CAN High) in
the heat pump (ÆFig. 9, page 40).
Key to Fig. 9, page 40:
GND Earth – do not connect
CANL CAN Low
CANH CAN High
+12V 12 V connection – do not connect
BEnsure the CAN system is terminated
correctly.
BObserve further information in the heat pump
instructions.
4Commissioning
The router must be configured as follows:
•DHCP enabled
•Ports 5222 and 5223 not blocked
•Free IP address available
•Address filtering (MAC filter) adapted to the
module
BPlug in the power supply unit.
The module automatically obtains an IP address
from the router. The name and address of the
target server are stored in the standard settings
of the module. When an internet connection is
established, the module logs onto the Bosch
server automatically.
The router does not necessarily have to be
connected to the internet. The module can also
be operated using the local network only. If this
is the case, access to the heating system via the
internet and automatic updates of the module
software are not possible.
When starting the app for the first time, you will
be asked to enter the login name and password
set at the factory. These login details are printed
on the data plate (ÆFig. 10, page 40).
Key to Fig. 10, page 40:
1Data plate with login details, MAC address
and ID number
2Rotary encoder (no function)
If, during commissioning, neither the
CAN connection nor the LAN
connection is established, the
indicator illuminates constantly red.
If you have forgotten your
personalised login name or
password:
BPress reset button (ÆFig. 6,
page 39) for at least 5 seconds.
The login details set at the
factory are restored (factory
reset).

6 720 800 759 (2012/04)ProControl HP Gateway
Environment / disposal | 7en
5 Environment / disposal
Environmental protection is a fundamental
corporate strategy of the Bosch Group.
The quality of our products, their economy and
environmental safety are all of equal importance
to us and all environmental protection legislation
and regulations are strictly observed.
We use the best possible technology and
materials for protecting the environment taking
account of economic considerations.
Packaging
We participate in the recycling programmes of
the countries in which our products are sold to
ensure optimum recycling.
All of our packaging materials are
environmentally compatible and can be recycled.
Used appliances
Used appliances contain materials that should be
recycled.
The relevant assemblies are easy to separate, and
all plastics are identified. This allows the various
assemblies to be appropriately sorted for
recycling or disposal.
6Troubleshooting
The indicator shows the operating condition of
the module.
6 720 647 836-01.1o
Faults affecting the functionality of
the app are also shown in the app,
e.g. no connection to XMPP server,
no connection to module, wrong
password, etc.
Indicator Possible cause Remedy
Constantly OFF Power supply interrupted. BSwitch ON power supply.
Connecting cable from power supply
unit not connected to module.
BMake connection.
Power supply unit faulty. BReplace power supply unit.
Constantly red When commissioning or restoring
factory settings: Neither CAN nor LAN
connection available.
BDisconnect module from power
supply.
BMake CAN and LAN connections.
BRecommission module.
Otherwise: internal fault. BReplace module.
Table 3 Fault table

6 720 800 759 (2012/04) ProControl HP Gateway
8| Troubleshooting en
Flashing red LAN cable not connected. BMake LAN connection.
Router is switched off. BSwitch router on1).
DHCP is disabled. BEnable DHCP at router1).
Manually set MAC filter prevents IP
address being issued.
BSet MAC filter for the MAC address
printed on the enclosure
(ÆFig. 10 [1], page 40).
No IP address available for the module. BCheck router configuration1).
LAN cable faulty. BReplace LAN cable.
Alternating red
and green
CAN and LAN connection disconnected
after commissioning.
BDisconnect module from power
supply.
BMake CAN and LAN connections.
BRecommission module.
Constantly
orange
LAN connection established; no access
to Bosch server via internet.
BDisconnect module from power
supply for 10 seconds and
recommission.
-or-
BEstablish internet connection1).
-or-
BIf internet access for the router is
periodically blocked, remove the
timeout1).
-or-
BOpen ports 5222 and 52231).
Flashing green Heat source switched off. BSwitch ON heat source.
Module not connected to CAN system. BMake CAN connection.
Maximum cable length for CAN
connection exceeded.
BMake shorter CAN connection.
Short circuit or cable break in the CAN
connection.
BCheck CAN connection and repair if
required.
Constantly green No fault. Standard operation.
1) See relevant instruction manual
Indicator Possible cause Remedy
Table 3 Fault table

6 720 800 759 (2012/04)ProControl HP Gateway
Innehållsförteckning | 9sv
Innehållsförteckning
1 Symbolförklaring och
säkerhetsanvisningar . . . . . . . . . . . . . . . 10
1.1 Symbolförklaring . . . . . . . . . . . . . . 10
1.2 Säkerhetsanvisningar . . . . . . . . . . . 10
2 Produktdata . . . . . . . . . . . . . . . . . . . . . . . 11
2.1 Leveransinnehåll . . . . . . . . . . . . . . . 11
2.2 Tekniska data . . . . . . . . . . . . . . . . . 11
2.3 Rengöring och skötsel . . . . . . . . . . 11
3 Installation . . . . . . . . . . . . . . . . . . . . . . . . 12
3.1 Montering . . . . . . . . . . . . . . . . . . . . 12
3.2 Elektrisk anslutning . . . . . . . . . . . . 12
3.3 Upprätta CAN-förbindelsen till
värmepumpen . . . . . . . . . . . . . . . . 12
4 Driftsättning . . . . . . . . . . . . . . . . . . . . . . 13
5 Miljöskydd/Avfallshantering . . . . . . . . . . 14
6 Åtgärda driftstörningar . . . . . . . . . . . . . . 14
Bilaga . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

6 720 800 759 (2012/04) ProControl HP Gateway
10 | Symbolförklaring och säkerhetsanvisningar sv
1 Symbolförklaring och säkerhetsanvisningar
1.1 Symbolförklaring
Varningar
Signalord i början av en varning markerar vilket
slags och hur allvarliga följderna kan bli om säker-
hetsåtgärderna inte följs.
•ANVISNING betyder att sakskador kan upp-
stå.
•SE UPP betyder att lätta eller medelsvåra per-
sonskador kan uppstå.
•VARNING betyder att svåra personskador kan
uppstå.
•FARA betyder att livshotande personskador
kan uppstå.
Viktig information
Ytterligare symboler
1.2 Säkerhetsanvisningar
BVid installation och drift ska landsspecifika
föreskrifter och normer följas.
BFölj handledningen noga för att säkerställa fel-
fri funktion.
BLåt endast en behörig hantverkare utföra
installation och idrifttagning av produkten.
BProdukten får inte installeras i våtrum.
BVärmepumpen och ytterligare tillbehör ska
monteras och tas i drift enligt medföljande
instruktioner.
BDenna produkt får enbart anslutas till en vär-
mepump. Följ anslutningsschemat!
BMedföljande nätdel för anslutning till
230-voltsnätet.
Om denna handledning
Föreliggande installatörshandledning innehåller
viktig information för säker och riktig installation,
idriftsättning och underhåll av produkten.
Installatörshandledningen riktar sig till fackhant-
verkaren som på grund av sin yrkesutbildning och
erfarenhet har kunskap om hur elektriska installa-
tioner utförs och hur värmeanläggningar hante-
ras.
Varningar i texten betecknas med en
varningstriangel och grå bakgrund.
Viktig information utan fara för män-
niskor eller saker kännetecknas med
symbolen bredvid. De begränsas ge-
nom linjer ovanför och under texten.
Symbol Betydelse
BHandling
ÆHänvisning till andra ställen i doku-
mentet eller till andra dokument
•Uppräkning/post i lista
–Uppräkning/post i lista (2:anivån)
Tab. 1