Bose SoundTrue User manual

Bose®
SoundTrue™
in-ear headphones
for use
with
select iPod, iPad, and iPhone models
723499-0010

English
Please read this quick start guide carefully and keep
for future reference.
For additional information about your headset, refer to the
Owner's Guide: http://globai.Bose.com
U.S. only: http://Owners.Bose.com/SoundTrueiE
Safety Information
WARNINGS
• DON'T use the headphones at a high volume for any extended period.
-To avoid hearing damage, use your headphones at a comfortable,
moderate volume level.
-Turn the volume down on your device before placing the
headphones in your ears, then turn the volume up gradually until
you reach a comfortable listening level.
• DO use caution and follow applicable laws regarding mobile phone
and headphone use if using the headphones for phone calls while
driving. Some jurisdictions impose specific limitations, such as single
earpiece configuration, on the use of such products while driving.
DON'T use the headphones for any other purpose while driving.
• DO focus on your safety and that of others if you use the
headphones while engaging in any activity requiring your attention,
e.g., while riding a bicycle or walking in or near traffic, a construction
site or railroad, etc. Remove the headphones or adjust your volume
to ensure you can hear surrounding sounds, including alarms and
warning signals.
• DON'T use mobile phone adapters to connect headphones to
airplane seat jacks, as this could result in personal injury such as
burns or property damage due to overheating.
• DO remove headphones and disconnect immediately if you
experience a warming sensation or loss of audio.
• DON'T submerge or expose for extended period to water, or wear
while participating in water sports, i.e. swimming, waterskiing,
surfing, etc.
• DON'T let the headphones or accessories get wet. Exposure to
moisture may increase the risk of fire or electric shock.
• DON'T place naked flame sources, such as lighted candles, on or
near the product.
• Contains small parts which may be a choking hazard.
Not suitable for children under age 3.
• This product contains magnetic material. Contact your
physician if you have questions on whether this might
affect the operation of your implantable medical device.
( E
This product conforms to all applicable EU directive requirements .
The complete declaration of conformity can be found at
www. Bose .com/compliance
-
This symbol means the product musi not be discarded as
household waste, and should be delivered to an appropriate
collection facility for recycling. Proper disposal and recycling helps
protect natural resources, human health and the environment. For
more information on disposal and recycling of this product, contact
your local municipality, disposal service , or the shop where you
bought this product.

Components
A. Clothing clip
B. Adjustment slider
C. lnline microphone and 3-button remote
D. StayHea~ tips: Large (black); Medium, installed, (grey);
Small (white)
E. Carrying case
Connecting to an iPod, iPad, or iPhone
O Connect the headphones to the standard 3.5 mm
headphone jack on your device. The headphones come
with an in line microphone and 3-button remote .
Volume+
Answer/End
Volume-
• Press once to play/pause
or answer/end a call.
• Double press to
track forward.
• Triple press to track back.
Note: Full controls may not be available for some devices.
Importance of proper fit
8 Each StayHearv tip is marked with an L (Left) or an
R (Right) to indicate which earpiece it is designed to fit.
Be sure to attach the Left tip to the Left earpiece and the
Right tip to the Right earpiece.
O Fitting the headphone to your ear
The StayHearv tip allows the earpiece to rest comfortably
in the bowl of your ear. The wing part of the tip fits just
under your ear ridge.
To determine if the tip is the right size:
1. Insert the earpiece into the canal just enough for the
headphone to rest lightly against your ear.
2. Tilt the headphone back and press the tip wing under the
ear ridge until it is secure. The tips should fit comfortably
yet securely in the bowl of the ear.
G) Changing ear tips
Select the type and size of eartip that provides you with the
best comfort and fit.
1. Gently peel the edges of the attached tip away from the
earpiece, using care not to tear the tip.
CAUTION: To prevent damage, do not pull on the
StayHearv tip wing.
2. Position the opening of the new tip over the nozzle and the
small slot over the nozzle hook .
3. Ease the base of the tip down around the base of the
earpiece until the tip feels secured.

Troubleshooting
Poor sound quality
• Make sure the headphones are securely plugged into the
headphone jack of the device.
• Try another compatible device.
Microphone not working
• Make sure you are using a compatible device.
See "Made for" below.
• Make sure the headphones are securely plugged into the
headphone jack of the device.
• Make sure the microphone opening on the back of the
Answer/End button is not blocked.
• Try another phone call.
• Try another compatible device.
Device is not responding to (remote) button commands
• Make sure you are using a compatible device.
See "Made for" below.
• Make sure the headphones are securely plugged into the
headphone jack of the device.
• For multi-press functions: vary speed of button presses.
• Try another compatible device.
Please refer to the complete Owner's Guide, available online,
for more information about your headphones, including advanced
functions, additional troubleshooting and information on accessories
and replacement parts. To request a printed copy of the complete
Owner's Guide, please refer to the phone numbers provided.
Made for
iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s, iPhone 4,
iPhone 3GS, iPad Air, iPad mini with Retina display, iPad
(3rd and 4th generation), iPad mini, iPad 2, iPad, iPod
touch (2nd through 5th generation), iPod classic, iPod nano
(4th through 7th generation), and iPod shuffle (3rd and 4th
generation).
iPad, iPhone, iPod, iPod classic, iPod nano, iPod touch, iPod shuffle,
and Retina are trademarks of Apple Inc., registered in the U.S. and
other countries. iPad Air and iPad mini are trademarks of Apple Inc.
The trademark "iPhone" is used with a license from Aiphone K.K.
"Made for iPod," "Made for iPhone," and "Made for iPad" mean that
an electronic accessory has been designed to connect specifically
to iPod, iPhone, or iPad, respectively, and has been certified by
the developer to meet Apple performance standards. Apple is
not responsible for the operation of this device or its compliance
with safety and regulatory standards. Please note that the use
of this accessory with iPod, iPhone, or iPad may affect wireless
performance.
The serial number is located on the warranty card included in the
carton.Serialnumber
Please keep your receipt with the owner's guide
Now is a good time to register your headphones. You can do this
easily by going to http://globai.Bose.com/register
The warranty information provided with this product does not
apply in Australia and New Zealand. See our website at
www.Bose.com.au/warranty or www.Bose.con.nz/warranty for
details of the Australia and New Zealand warranty.
©2014 Bose Corporation. No part ofthis work may be reproduced, modified,
distributed, or otherwise used without prior written permission.

Made for
~ iPod D iPhone D iPad

http://globai.Bose.com
U.S. only:
http ://Owners. Bose. com/Sou ndTrue IE
-EIII41E:®
Better sound through research®
©2014 Bose Corporation, The Mountain,
Framingham, MA 01701-9168 USA
AM723499
Rev. 00

United States ..........888 757 9943 Hong Kong ...........
852
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Warranty information inside
Register your product now
Contiene informaciOn sabre Ia garantfa
Registre su producto ahora
Renseignements sur Ia garantie a l'interieur
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pr
odu
rt
est
li
bre
de
t
out
vice
de
m
ate
ri
aux
et
de
fa
bricat
i
on
l
orsqu
'il
est
l~r
e
iJ
l"e
tat
neuf
,
dans
son
e
mba
llage
d'
orig
i
ne
et
pa
r
un
deta
illan
t
aut
ori
se
Bose
,
et
qu'il
es
t
uti
l
ise
dans
des
condi
t
ions
nomnales
Exclusions
:
La
presen
te
ga
ra
ntie
ne
couvre
pas
.
les
de
fauts
ou
domma
g
es
r
esultant
d
'un
e u
til
i
sa
ti
on
ou d'
un
entretie
n in
appropriti
ou
incorr
ect
, du
non
-
respect
des
dir
ec
tives
d'
uti
l
isat
ion
, d'
un
a
ccid
ent
, d'u
ne
hum
idite
excess
~e.
de
Ia
presenc
e d'i
nsectes
,
de
Ia f
oudre
, d
'u
ne
po
int
e
de
cou
r
ant
el
ectrique
,
d'un
ra
cco
rde
ment
iJ
un
cou
r
ant
lilectrique
d'
une
tension
i
ncorrecte.
d"u
nea
lt
eration
ou
d'
une
mod
ifi
cation
du
prod
u
it,
de
proc€d
ur
es
d
'em
ba
llage
ou
d'
exp€d
i
tion
inap
propriees
;Ia
perte,
I'
alt
era
tion
ou
Ia
de
ter
ioration
de
don
nees
informat
iqu
es
;l
es
dommages
causes
par
!'ut
ili
sat
ion
avec
un
produ
it
d"
une
marq
ue
a
ut
re
que
Bos
e; l
es
mod
rr
i
ca
ti
ons
ou
ad
ap
tati
ons
effectuees
au
p
roduit
pou
r
qu'
il
soil
util
i
sab
le
dans
un
pays
autr
e
qu
e
ce
lui
pour
l
equel
il
aete
co
n<;u
,
tabr
i
que.
approuve
eVou
autorise
,de
meme
que
Ia
rep
aration
d
'u
n
prod
uit
endommage
pa
r
ces
m
odifica
tio
ns; l
es
produ
i
ts
ache
t
es
au
pres
d'
un
detai
l
la
nt
non
ag
r
ee
Notre
engagement
:
Au
cours
de
Ia
p€
ri
ode
de
garantie,
iJ
no
tr
e
seu
le
dru
etion,
n
ous
r
lipa
re
rons
ou
r
emplacer
o
ns
toute
piOOJ
defectueuse
dans
un
dlilal
raisonnable,
sans
tra
s
utilisan
t
nouvel
ou
renove
les
parties
de
rem
pl
acement
.
Frais
exclus
:
La
gara
ntie
ne
cou
v
re
pas
le
pai
eme
nt
des
frais
d'expti
di
tio
n, d'
assurar-K;
e
et
de
tr
an
sport
du
prod
uit
vers
notre
adr
esse,
ainsi
qu
e
de
toutes
tax
es
et
de
t
aus
dr
oits
d
'i
mportat
i
on ou
autres
.
Conditions
de
!'obtention
des
senlices
de
garanlie
limittie
reparation
:
Expediez-nou
s
le
pr
odurt.
a
cc
ornpa
gne
de
Ia
pr
euve
d'
achet
d'or
i
gi
ne d'un
detaill
ant
Bose
auto
r
ise
, en
su
M1
nt
l
es
direct~es
ci
-d
essous
:
1.
Commun
i
que
z
avec
l'
ent
i
te
Bose
de
vot
re
pays
ou
r
egion
(consu
rt
ez
le
si
te
Gl
obai.
Bose
.
com
pour
coma
it
re l
es
coordo
n
ne
es
de
Bose
dans
vo
t
re
pays
ou
reg
i
on)
pou
r
obte
nir l
es
in
struct
io
ns
de
re
tou
r
et
d'exp€diti
on
part
ic
ulie
r
es
;
2.
t
tique
tez
et
exp€d
i
ez
le
pr
od
urt
,
en
port
pay€
,
iJ
l
'adresse
f
oumie
par
l"
en
tit
e
Bose
de
vot
re
pays
ou
r
eg
i
on
;
et
3.
lnscrive
z
de
fa<;on
tres
~~ble
sur
l'e
xt
erieu
r
de
l'
emba
lla
ge
t
ou
t
nu
mero
d'
autorisation
de
r
etour
necessa
ire.
Un
envoi
qui
ne
co
mpo
rte
pas
de
nume
ro
d'a
ut
ori
satio
n
de
ret
ou
r lo
rsque
ce
lui
-ci
est
requis
sera
r
efuse.
Autres
conditio
ns
:
LES
CON
D
ITION
S DE lA
PR
tSNTE
GA
RANTI
E
UMI
TtE
REMPlACE
NT
T
OUTE
AUTRE
GARAN
T
IE
EXP
R
ESSE
OU I
MPU
CI
TE,
EXPRIME
E
PAR
tCR
IT
OU
ORAUEMENT
, Y
COM
PRIS
TOUTE
GARANTI
E
DE
O
UALIT
E
MARCHANDE
OU
D'
ADAPT
ATI
ON
A
UN
USA
GE
PART
ICU
LI
ER
.
lA
RESPONSABI
UT
E
MAXIMAL£
DE
BOS
E
CO
R
PORAT
I
ON
EQ
UI
VA
UT
AU
PRD<
PAYE
PAR
UE
CO
N
SOMMATE
UR
A L"
ACHAT
DU PR
ODU
IT
.
BOS
E NE PE
Uf
EN
AUC
UN
CflS
tTRE
TE
NUE
RE
SPONSABLE
DE
LA
P
ER
TE, DE
L
"A
LT
tRA
TION
OU
DE
LA
DtTER
IOAT
I
ON
DE
DON
N
EES
I
NFOR
MAT
I
QU
ES
, Nl
DE
DOMMAGES
PAR
TI
C
UU
ERS
,
ACCESSO
I
RES
OU
IN
DI
REC
TS.
OUEllE
QU
'EN
SOrT
LA
CAUSE
,Y
COMPR
IS.
SANS
R
ES
TR
IC
T
ION
,
UE
R
EM
P
lACEMENT
D"t
OUIPEME
NT
ET
DE
B
IE
NS
ET
TOUS
F
RA
IS
DE
RE
CUP
ERA
TI
ON.
DE
PROGRAMMA
1l
ON
OU
DE
REPRODUC
TI
ON
DE
TO
UT
P
ROGRAMME
OU
DE
TOUTES
DONN
E
ES
ENR
EGI
STRtS
DAN
S
LE
PRODU
IT
BOS
E OU
UT
I
LisES
A
VEC
CE
LUI-CI.
La
pr
esente
ga
r
antie
est
a
nnul
ee
si
I'
eti
q
uette
portant
le
nume
ro
de
se
ri
e
est
retir
ee
oua
lt
en
ie.
Autres
droits
:
La
p
res
ente
garantie
limi
t
ee
vous
confere
des
d
ro
i
ts
pa
r1J
culi
ers
seion
Ia
l
oi
;
vous
pouvez
auss
i
bene
f
ic
ier
d'
autres
dr
oits
qu
i
varien
t
selo
n
votre
pays
ou
re
gi
on
de
residence
.
Certains
te
r
rito
i
re
s
ne
per
mettan
t
pas
Ialim
ita
ti
on
des
garanties
imp
l
ic
i
tes
ou
!"exc
l
us
i
on ou
Ial
im
i
ta
ti
on
des
dommages
i
nd
i
rects
ou
accesso
ir
es
.
il
est
done
poss
ible
que
l
es
limi
tes
ot
J
exc
lus
ions
ci
-dessus
ne
s"app
liqu
en
t
pas
a
vo
us
.
·
Le
non-enregi
strement
du
produ
itn'
affecte
aucuneme
nt
v
as
dro
itsen
veltu
de
Ia
garantie
limit
ee
.

Register
your
product:
Learn
about
the
full
range
of
services
your
warranty
provides.
Registering
online
is
quick
and
easy!
Globai.Bose.com/register
To
link
directly
to
registration:
www.register.Bose.eu
(Europe)
www.Bose.com/register
(US,
PR
&
USVlj
www.
Bose.com
.au/warranty
(Australia)
www.Bose.ca/register
(Canada)
www.Bose.eo.nz/warranty
(New
Zealand)
Send
any
correspondence
regarding
product
information
or
Limited
Warranty
services
to
our
corporate
headquarters
at:
Product
Registration
Bose
Corporation
The
Mountain
PO
Box
9168
Framingham,
MA
01701-9168
USA
Who
is
covered:
This
warranty
is
extended
only
to
the
original
end-use
purchaser
or
the
person
receiving
the
product
as
a
gift,
and
shall
not
be
extended
to
any
other
person
or
transferee.
What
is
covered/For
how
long:
Unless
a
different
warranty
period
is
stated
in
the
Owner's
Guide
provided
with
your
Bose
®
product,
for
a
period
of
1
year
(2
years
ELJ)
[5
years
for
any
non-powered
speakers
that
may
be
incorporated
into
this
product]
from
the
date
of
retail
purchase
by
the
original
end-use
purchaser,
Bose
warrants
that
this
product,
when
delivered
to
you
in
new
condition,
in
original
packaging,
from
a
Bose
authorized
reseller
and
used
in
normal
conditions,
is
free
from
any
defects
in
manufacturing,
materials
and
workmanship.
What
is
not
covered:
This
warranty
does
not
cover
defects
resu~ing
from
improper
or
unreasonable
use
or
maintenance;
failure
to
follow
operating
instructions;
accident;
excess
moisture;
insects;
lightning;
power
surges;
connections
to
improper
voltage
supply;
unauthorized
alteration
or
modification
of
original
condition;
damages
caused
by
inadequate
packing
or
shipping
procedures;
loss
of,
damage
to
or
corruption
of
stored
data;
damages
caused
by
use
with
non-
Bose
products;
product
that
requires
modification
or
adaptation
to
enable
it
to
operate
in
any
country
other
than
the
country
for
which
it
was
designed,
1-800-736-5076
(US)
1-508-766-1000
(INTL)
Charges
may
apply.
Please
have
your
serial
number
available
when
you
call.
Owners
living
outside
the
United
States
should
check
the
Owner's
Guide
or
Global.
Bose.
com
for
the
nearest
mailing
address.
manufactured,
approved
and/or
authorized,
or
repair
of
products
damaged
by
these
modifications;
and
products
purchased
from
unauthorized
dealers.
What
we
will
do:
During
the
warranty
period,
we
will,
at
our
sole
option,
repair
or
replace
(using
new
or
refurbished
replacement
parts)
any
defective
parts
within
a
reasonable
period
of
time
and
free
of
charge.
What
we
will
not
do:
Pay
shipping,
insurance
or
transportation
charges
from
you
to
us,
or
any
import
fees,
duties
and
taxes.
What
you
must
do
to
obtain
Limited
Warranty
Service:
Return
product,
with
proof
of
purchase
from
an
authorized
Bose
dealer,
using
the
following
procedures:
1.
Contact
the
Bose
organization
in
your
country/
region
(visit
Globai.Bose.com
for
Bose
contact
information
in
your
country/region)
for
specific
return
and
shipping
instructions;
2.
Label
and
ship
the
product,
freight
prepaid,
to
the
address
provided
by
the
Bose
organization
in
your
country;
and
3.
Place
any
necessary
return
authorization
number
prominently
on
the
outside
of
the
carton.
Cartons
not
bearing
a
return
authorization
number,
where
required,
will
be
refused.
Other
conditions:
THE
PROVISIONS
OF
THIS
LIMITED
WARRAN1Y
ARE
IN
LIEU
OF
ANY
OTHER
WARRAN1Y,
WHETHER
EXPRESSED
OR
IMPLIED,
WRITIEN
OR
ORAL,
INCLUDING
ANY
WARRAN1Y
OF
MERCHANTABILI1Y
OR
FITNESS
FOR
A
PARTICULAR
PURPOSE.
BOSE
CORPORATION'S
MAXIMUM
LIABILI1Y
SHALL
NOT
EXCEED
THE
ACTUAL
PURCHASE
PRICE
PAID
BY
YOU
FOR
THE
PRODUCT.
IN
NO
EVENT
SHALL
BOSE
BE
LIABLE
FOR
LOSS
OF,
DAMAGE
TO
OR
CORRUPTION
OF
STORED
DATA,
OR
FOR
SPECIAL,
INCIDENTAL,
CONSEQUENTIAL,
OR
INDIRECT
DAMAGES
HOWSOEVER
CAUSED
INCLUDING
WITHOUT
LIMITATION
THE
REPLACEMENT
OF
EQUIPMENT
AND
PROPER1Y,
AND
ANY
COSTS
OF
RECOVERING,
PROGRAMMING
OR
REPRODUCING
ANY
PROGRAM
OR
DATA
STORED
IN
OR
USED
WITH
YOUR
BOSE
PRODUCT.
This
warranty
is
void
if
the
label
bearing
the
serial
number
has
been
removed
or
defaced.
Other
legal
rights:
This
limited
warranty
gives
you
specific
legal
rights,
and
you
also
may
have
other
rights
that
vary
from
state
to
state
or
country
to
country.
Some
places
do
not
allow
limitations
on
implied
warranties
or
the
exclusion
or
limitation
of
incidental
or
consequential
damages,
so
the
above
limitations
or
exclusions
may
not
apply
to
you.
*Failure
to
register
your
product
will
not
affect
your
limited
warranty
rights.