BriskHeat®Corporation. All rights reserved
7
Full-Coverage Drum Heater (FDGH & FGPDH
Series)
TROUBLESHOOTING GUIDE
Please read this guide prior to contacting BriskHeat®.This guide is
designed to answer the most commonly asked questions. If you are
unable to identify the problem or need additional assistance, please
contact your local CDI at 1-800-777-2436, 716-856-2300, or
sales@cdibuffalo.com.
PROBLEM SOLUTION(S)
Does not heat Verify heater is connected to proper voltage. The identifi-
cation label located on the power cord displays the heat-
er’s voltage requirement.
Check to see if there is a resistance reading (not an open
circuit) in heater using an ohm meter.
Circuit breaker is tripping Validate that the circuit breaker is capable of handling the
amp requirement of heater. The identification label located
on the power cord displays the heater’s amperage require-
ment.
Examine heater and cord for any damage.
Does not fit Confirm that the heater provided was designed to fit
around your specified drum.
If the heater was designed for the specified drum, please
call 1-800-848-7673 or 614-294-3376 for further assis-
tance.
Something has lightly
spilled on exterior or inte-
rior
To remove spillage from heater surface use any typical
household cleaner, that does not contain any silicone rub-
ber dissolving type ingredients, with a clean cloth.
BriskHeat®Corporation. All rights reserved
8
Full-Coverage Drum Heater (FDGH & FGPDH
Series)
WARRANTY INFORMATION
The BriskHeat Corporation (hereinafter referred as (“BriskHeat”) warrants to the original pur-
chaser for the period of eighteen (18) months from date of shipment or twelve (12) months
from date of installation, whichever comes first, that the products manufactured by BriskHeat:
(A) conform to the description and specifications as set forth in BriskHeat’s current catalogue or
in the quotation and drawings submitted by BriskHeat: and (B) are free from defects in materials
and workmanship under prescribed use and service.
Remedy. BriskHeat’s obligation and the exclusive remedy under this warranty shall be limited
to the repair or replacement, at BriskHeat’s option, of any parts of the product which may prove
defective under prescribed use and service within eighteen (18) months from date of shipment
or twelve (12) months from date of installation, whichever comes first, and which, following
BriskHeat’s examination, is determined by BriskHeats to be defective under conditions de-
scribed herein: provided, BriskHeat has, at its option, a representative of BriskHeat present at
start-up. BriskHeat shall not be liable for any incidental, consequential or special damages
arising from any breach of warranty, breach of contract, negligence, or any other legal theory,
including but not limited to, loss of use of parts or equipment or any associated equipment, cost
of capital, cost of any substitute equipment, facilities or services, overhead, downtime costs, or
claims of customer of purchaser for such damages. This remedy does not include labor costs
for installation or removal of the equipment or parts covered by this warranty, and BriskHeat
shall not be responsible for such labor costs.
Limitation. This warranty shall not apply to any product or part thereof which has been subject
to accident, negligence, alteration, damage during shipment, improper service, abuse, or mis-
use, including but not limited to use beyond rated capacity. BriskHeat makes no warranty what-
soever with respect to accessories or parts not supplied or manufactured by BriskHeat. Brisk-
Heat’s obligation under this warranty shall be conditioned upon BriskHeat’s receiving written
notice of any defect within fifteen (15) days after its discovery, and, at BriskHeat’s option, return
of such equipment or parts prepaid to its factory at 1055 Gibbard Ave., Columbus, Ohio 43201.
Disclaimer. BRISKHEAT MAKES NO WARRANTY WHATSOEVER, EXPRESS OR IMPLIED,
EXCEPT AS IS EXPRESSLY SET FORTH ABOVE. NO AGENT, EMPLOYEE OR REPRE-
SENTATIVE OF BRISKHEAT HAS ANY AUTHORITY TO BIND BRISKHEAT TO ANY AFFIR-
MATION, REPRESENTATION OR WARRANTY COVERING THE SALE OF ANY PRODUCT,
AND UNLESS SUCH AFFIRMATION, REPRESENTATION OR WARRANTY MADE BY AN
AGENT, EMPLOYEE OR REPRESENTATIVE IS SPECIFICALLY ENDORSED IN WRITING
BY BRISKHEAT, IT SHALL NOT BE ENFORCEABLE BY ANY BUYER. BRISKHEAT
MAKES NO EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY AND NO EX-
PRESS OR IMPLIED WARRANTY OF FITNESS FOR PARTICULAR PURPOSE, EXCEPT AS
IS EXPRESSLY SET FORTH ABOVE. BRISKHEAT SHALL NOT BE LIABLE FOR CONSE-
QUENTIAL, INCIDENTAL OR SPECIAL DAMAGES.
This warranty allocates risk between the purchaser and BriskHeat as authorized by the Uniform
Commercial Code and other applicable law.
PN: 11611 Rev E
Distributed by:
CDI Equipment Division
80 Metcalfe Street
Buffalo, NY 14206
800.777.2436