CAMBRIONIX TS3-16 User manual

User Manual
TS3-16

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1.Table of Contents
1.Table of Contents 1
2.Your TS3-16 at a glance 2
2.1.Key Features 2
3.Safety 3
3.1.Signal word panel 3
3.2.Safety alert symbol 4
3.3.Pictograms 4
3.4.Product modification 4
3.5.Power supply 5
3.6.Storage and Installation 6
4.Getting Started 7
4.1.What's Included 7
4.2.Connecting to the mains 7
4.3.Connecting to Host 7
4.4.Registration 7
4.5.Help and Support 7
5.Using your TS3-16 8
5.1.Using without connecting to a host computer 8
5.2.Using when connected to a host computer 8
5.2.1 Charging 8
5.2.2 Data Transfer 8
5.3.Scalability 10
5.4.Manage Ports & Your TS3-16 11
5.4.1 Port Modes 11
5.4.2 Charging Profiles 11
5.4.3 Firmware 11
5.5.Software 13
5.5.1 LiveViewer 13
5.5.2 Cambrionix API 13
5.5.3 Updating Software 14
5.5.4 Command Line Instructions (CLI) 15
5.6.Cleaning your TS3-16 17
6.Product Specifications 18
6.1.Input Power 18
6.2.Output Power 18
6.3.Physical specifications 18
7.Compliance and Standards 20

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2.Your TS3-16 at a glance
The TS3-16 has been designed to provide high-speed data transfer to USB 3.2 compliant devices
without being constrained by endpoint limits.
The TS3-16 can charge attached USB devices without using a local computer. The intelligent
charging algorithm allows almost any device to be charged at its optimum rate (up to 2.4A). The
firmware can be up-dated to allow new charging profiles to be added, ensuring the TS3-16 can
charge the latest devices. It is ready to charge out-of-the-box and to sync devices when
attached to a host computer.
When a local (host) computer is attached the host can control the operation of each individual
port using software provided by Cambrionix. Device charging and synchronisation can be
monitored through Cambrionix’s LiveViewer App, the Application Programming Interface (API)
or Command Line Interface (CLI). Cambrionix’s free monitoring and control software can be
downloaded from www.cambrionix.com/products/api
2.1.Key Features
Up To
40Gbps
per Port
Up To
2.4A
per Port
Up To
96
Devices
Transfer Data Seamlessly Power Scalability
Each high speed port can
transfer data up to 40Gbps
Each port can charge devices up
to 2.4A (12W)
Up to 96 devices can be con-
nected at once using multiple
hubs

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3.Safety
This user manual is for informational purposes only, it contains information for start-up and
operation of this product. Note: the contents and the product described are subject to change
without notice. To avoid injuries and damage observe the safety instructions of the user
manual.
Understanding and observing the instructions in this user manual are prerequisites for
hazard-free use and safety during operation. This user manual cannot cover all conceivable
applications. If you would like additional information or if problems arise that are not
sufficiently addressed in this manual please ask your distributor or contact us directly using the
means preferred which are located on the back cover of this manual.
Personal Injury and Damage to the product
lObserve the safety instructions in this user manual
3.1.Signal word panel
Depending on the probability of serious consequences, potential dangers are identified with a
signal word, the corresponding safety colour, and if appropriate, the safety alert symbol.
Indicates a potentially hazardous situation which, if not avoided, may result in moderate or
minor (reversible) injury.
Indicates a potentially hazardous situation which, if not avoided, may result in damage to the
product and/ or its functions or of a property in its proximity.

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3.2.Safety alert symbol
Use of the safety alert symbol indicates a risk of injury.
Observe all measures that are marked with the safety alert symbol in order to
avoid injury
3.3.Pictograms
Warning Signs
Electrical hazard Fire Hazard
Mandatory action signs
Read operating instructions Mandatory regulation
3.4.Product modification
Cambrionix products are designed and manufactured to meet the requirements of UK and
International safety regulations. Modifications to the product could affect safety and render the
product non-compliant to relevant safety standards, which could result in injury or damage to
the product.
Electric shock or personal injury may occur
lDo not modify the product in any way
lDo not dismantle the product

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Fire or personal injury may occur
lDo not obstruct air vents on the product
lDo not cover the product in combustible material
Damage to your product may occur
lDo not bend or compress any part of the product
3.5.Power supply
This section describes safety precautions you must follow when using the power supply.
Electric shock or personal injury may occur
lDo not use a damaged power cord or plug, or a loose power socket
lDo not touch the power plug with wet hands
lDo not allow liquids to come into contact with the unit or power supply
Damage to your product may occur
lDo not short circuit the Power Supply Unit (PSU) supplied with your
product
lDo not disconnect the power cord while the product is being used
lDo not bend or pull the power cord with excessive force

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3.6.Storage and Installation
This section describes safety precautions you must follow when installing and storing your TS3-
16.
Electric shock or personal injury may occur
lDo not place the power cord near heat sources
lConnect the plug to an earthed socket
Damage to your Cambrionix product may occur
lOperate the product only in an environment where the ambient
temperature is inside the operating temperature range
lOperate the product only in an environment where the relative humidity is
inside the operating range
lBe careful not to leave the power cord underneath a heavy object
Overheated power sockets may cause a fire
lDo not overload the power socket that your hub is connected to
lInsert the power plug all the way into the socket so that it is not loose

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4.Getting Started
4.1.What's Included
l2m Mains power cable (Country specified on order)
lThunderbolt™ 3 Cable
lTS3-16 Hub
4.2.Connecting to the mains
Making sure you adhere to local safety regulations, connect the power cable to the socket and
switch the power supply on. The hub is now ready to charge attached devices.
4.3.Connecting to Host
Once the power is connected connect the TS3-16 to your host system using a Thunderbolt™ 3
cable, this is provided with your hub. Using an incorrect host cable may result in the hub and all
subsequent ports not being recognised by your host.
4.4.Registration
You may register your product at www.cambrionix.com to download LiveViewer and our API.
4.5.Help and Support
FAQs and help can be found on the Help page here
lwww.cambrionix.com/help_pages/help.
You can raise a support ticket for more in depth support here
lwww.cambrionix.atlassian.net/servicedesk/customer/portals
You can also download any of our manuals and keep up to date at the link here
lwww.cambrionix.com/product-user-guides

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5.Using your TS3-16
5.1.Using without connecting to a host computer
When the Hub is switched on (and not connected to a local host computer) it is automatically
configured to charge devices using its intelligent charging algorithm. Simply connect the devices
to any of the available ports using USB2.0 or USB3.2 compliant cables. Once the devices are
connected, the algorithm will detect the highest charge rate allowable for each attached
device.
During profiling the LEDs will flash red. Charging at the optimum rate specified by the
manufacturer (up to 2.4 Amps) will commence once profiling is complete. At this point the red
LEDs will be constantly illuminated. Depending on the state of charge of the device attached,
profiling may take tens of seconds. Once the device is nearly fully charged and the current draw
falls below a set limit for a given period of time, the green LEDs will be illuminated.
5.2. Using when connected to a host computer
5.2.1 Charging
When one of the Thunderbolt™ ports is connected to a Thunderbolt™ 2 or Thunderbolt™ 3 port
of a local computer, the hub defaults to Sync mode and charge currents are determined
according to USB Implementers Forum (USB-IF) SuperSpeed USB3.2 specifications. If the
attached device complies with USB-IF Battery Charging specification BC1.2 and supports
Charging Downstream Port (CDP), the hub can provide high-speed charging at 2.4A. If the
connected device does not comply with BC1.2, the charge current will be limited to 500mA in
compliance with USB specifications.
5.2.2 Data Transfer
If you wish to transfer data, install applications, restore or update attached mobile devices, a
data connection to a local host computer is required. The hub works independently to the
Operating System (OS) and data transfer can be performed on all common operating systems,
such as iOS™, Android™, Chromebook™ and Microsoft Windows™. Many versions of Linux® are
also supported.

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In order to transfer data, connect the Thunderbolt™ port of your local (host) computer to one
of the Thunderbolt™ ports on the back of the hub using a Thunderbolt™ 3 compliant cable. A
Thunderbolt™ 2 cable with a Thunderbolt™ 2-3 adaptor can also be used with consequently
reduced data speeds. Any devices connected to the hub will now appear as if they were
connected to the host computer’s USB port. The hub is fully compliant with SuperSpeed USB3.2
and can provide up to 5Gbps data transfer speeds per port. A yellow LED above each port will
illuminate when Syncing. You can use the program of your choice to transfer data to and from
your device. If the attached device has a BC1.2 compliant CDP port, the device can draw up to
1.5A while transferring data.

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5.3.Scalability
USB3 hubs generally has an endpoint limit, which limits the number of devices that can be
enumerated when connected to the USB3 port of a local computer. USB3 port xHCI host
controllers in most computers limit the number of endpoints that can be enumerated to
between 64 and 128. Mobile devices enumerate as more than one endpoint, and complex
devices with touch panels often enumerate as 5 or 6 endpoints. Consequently, the number of
devices that can be successfully enumerated is typically limited to less than twenty.
By using Thunderbolt™ connectivity and incorporating host controllers inside the hub each port
can handle up to 16 endpoints, meaning a total of 256 endpoints per hub. If you wish to
synchronise more than 16 devices, multiple hubs can be daisy-chained to allow up to 96 devices
to be managed from a single host computer simultaneously.
In order to daisy-chain multiple hub, each hub needs to be connected to mains power
individually and the first hub in the chain should be connected to the local computer through
one of the Thunderbolt™ ports. The next hub in the daisy-chain is then connected using one of
its Thunderbolt™ ports to the remaining Thunderbolt™ port of the first hub. A third, fourth and
fifth hub can be added in the same way, connecting the available Thunderbolt™ port of the
previous hub to one of the Thunderbolt™ ports of the next device in the daisy-chain. Using this
approach, a maximum of six hubs can be linked together, allowing a total of 96 devices to be
synced from a single host computer.

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5.4. Manage Ports & Your TS3-16
Each port on your TS3-16 can be managed either individually or all together. You can turn the
ports off and on, change the port mode or change the charging profiles. This can be done either
through LiveViewer or by connecting to the hub via the API.
5.4.1 Port Modes
Charge Turn specific ports or the whole hub to charge only mode
Sync Turn specific ports or the whole hub to sync mode
Biassed Detect the presence of a device but it will not sync or charge it.
Off Turn specific ports on or off or switch the whole hub on or off.
5.4.2 Charging Profiles
To ensure attached devices charge at their optimum rate, our smart USB hubs come with the
below intelligent charging profiles built in:
1 2.1A
2 BC1.2 Standard
3 Samsung
4 2.1A (Profile 1 but with a longer timeout)
5 1.0A
6 2.4A
5.4.3 Firmware
The firmware can be kept up to date using our LiveViewer software. As part of delivering an
easy user experience our LiveViewer application is now a set-and-forget solution. The
LiveViewer application will find out what firmware your USB hub has and present an update for
you, ready to just hit install.
To update the firmware first go to the firmware updater section of LiveViewer. Here you can
see the available Firmware versions available to download and install to the hub. To download
a firmware file click on the version under the "downloadable firmware updates" section. once
downloaded it will appear in the "Available firmware files" section.

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The current firmware version on the hub is displayed in the firmware updater section alongside
the hubs name. This will appear red if a newer version is available or green if it is the most up to
date.
To install the firmware onto the hub simply click the hub/ hubs connected that you want to
update and then select the firmware version you want to upgrade to. Once selected press the
update button at the top and the update will commence.
Your Cambrionix Firmware may get corrupted
lDo not interrupt the Firmware update process

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5.5.Software
More productivity, saving you time. Cambrionix provides three interfaces by which the Hub can
be monitored and managed:
• LiveViewer
• Cambrionix API
• Command Line Instructions
5.5.1 LiveViewer
LiveViewer is an Application that can be downloaded from
www.cambrionix.com/products/liveviewer . Once downloaded and installed on the host
computer, LiveViewer allows you to switch the ports on and off, set the port to charge only, or
to sync mode. LiveViewer’s home page shows the following information about all the ports:
• Status (attached/disconnected)
• Mode (Charge/Sync/Off)
• Profile (Charging profile)
• Duration (how long the device has been attached)
• End time (time the battery reaches a threshold (full) level)
• Current (instantaneous charge current in mA)
• Energy (present energy rate)
Tick boxes adjacent to each port symbol allow that port mode to be changed. When the port is
in Sync mode, only instantaneous current can be monitored through LiveViewer. When the port
is in Charge mode, the charge profile, instantaneous current, energy rate, duration of charge
and end time are displayed. In addition to individual port information and control, LiveViewer
displays the hub rail voltages, time since switched on, total instantaneous current and power,
and temperature. Further information on LiveViewer is available on our website.
5.5.2 Cambrionix API
Cambrionix API allows you to monitor and control each port in more detail and to integrate
these functions into your own workflow processes. The API comprises a daemon that can be
downloaded from www.cambrionix.com/products/api and installed on the host machine. Port
information and control can be provided through the API using JavaScript Object Notation
(JSON) Remote Procedure Calls (RPC) over TCP. JSON-RPC calls send a request to the API to
“Get” port, device or Hub information, or “Set” port functions (such as mode). A library of

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sample Python code can be obtained from www.cambrionix.com/products/api to help you
integrate many of these functions into your process workflow alongside the full User Guide.
5.5.3 Updating Software
By using LiveViewer you will be able to automatically download and install the most up to date
software (LiveViewer and the Cambrionix API)
By going into the settings section on the left hand side of LiveViewer you can navigate to the
general tab and under this can see the options for keeping both LiveViewer and the APIup to
date.
You can select when you would like the automatic software checks to take place or if you prefer
can change to a manual update selection. You can also select which version of the software you
would like to use between the options of Alpha, Beta or Release.
When you have some software updates available you can select install now to begin the
installation process, a progress bar will appear to show the installation status. From this bar you
can also view the release notes for the version of the software you are looking at.

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5.5.4 Command Line Instructions (CLI)
Command Line Instructions can also be used to control and monitor the functions of the
hub and attached devices over a VCP (Virtual COM Port). In order to use the command
line interface a serial terminal emulator must be installed on the host computer. Examples
include Serial, ZTerm, PuTTy, and Minicom. If you would like more information please look at
our more in depth information here www.cambrionix.com/cli
Once you have installed your preferred terminal emulator, please connect to the hub's COM
port using 115,200 baud, 8 data bits, No Parity, 1 Stop Bit. Once you get a command prompt,
type “help” for a list of commands and their usage, as shown below:
Command Action
mode <m> [p] Set mode <m> for port [p] or all ports
mode c <p> [cp] Set charge mode for a port <p> with optional
profile [cp] to enter immediately
state [p] Show state for port [p] or all ports
system Show hardware and firmware information
health Show voltages, temperatures, errors and boot
flag
cef Clear error flags
sef [flags] ... Set error flags
crf Clear rebooted flag
limits Show voltage and temperature limits
list_profiles List all profiles on system
en_profile <i> <1|0> Enable (1) or disable (0) profile <i>
set_profiles <p> [I] Set profiles <I> associated with port <p>
sec [arm|disarm] Set or reveal security mode
host [auto|manual] Show if USB host is present, and set mode
change
id Show id string
bd Board description
logc <s> Report mA for each port every <s> seconds
loge [s] Report state for all ports every [s] seconds and
events as they occur
|Live view (periodically updated screen
showing system state)
remote [exit|kexit] Enter or exit mode where console is
controlled by terminal

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Command Action
ledb <p> <row> <ptn> Set individual LEDon row <row>, port <p> to
flash bit pattern <ptn>
leds <row> [ptnstr] Set flash patternof a string of LEDs on row
<row> to string <ptnstr>
keys Read key click event flags
lcd <row> <col> <str> Write string <s> to LCD at row <row>, column
<col>
clcd Clear LCD
beep [ms] Make console beep for [ms] milliseconds
cls Clear terminal screen
reboot [watchdog] Reboot (optionally by using watchdog timeout)
serial_speed [test|fast|slow] Change serial interface speed
set_delays Change internal delays
host [auto/manual/charge/sync/off Show if USB host is present, and set mode
change
Notes
[p] is port number Range 1....16. Omit for 'all'
<m> is port mode c=Charge, s=Sync, o=Off, b=Biassed
<|> is a list of profile IDs Blank to use all profiles
<i> is a single profile ID
Parameters Optional parameters are shown in [] Com-
pulsory in < >
Tab key Re-runs previous command
Cursor up recalls last command

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5.6.Cleaning your TS3-16
Cleaning the product is generally not required, although in some instances it may be necessary
if excess dirt/ dust/ hair has accumulated, or if minor liquid spillages have occurred on the
module during operation or storage.
Electric shock or personal injury may occur
lIf there is a dirt/ spillage over a ventilation slot, external data/ power
connector or product aperture, please remove power from the unit without
touching the liquid and contact Cambrionix immediately
lEnsure that the product is switched off and the power cord is removed from the product.
Hold the power cable by the plug and do not touch either the plug or the power cord
with wet or damp hands as an electrical shock may result
lWipe the product with a clean, dry and soft cloth. Do not use detergents which contain
alcohol, solvent or surface-active agents. Do not spray water or detergent directly onto
the product
lWet a soft and dry cloth in water and wring thoroughly to clean the product as required
lDry the product thoroughly once the cleaning has finished
lReconnect the power cord and use your product as advised once cleaning and drying is
complete

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6.Product Specifications
6.1.Input Power
Input Voltage 100 - 250 VAC
Input Current 3.5A @ 115VAC
Input Connection C14
6.2.Output Power
Output Voltage 5.0V +/-5%
Output Current (Max per Port) 2.4A
Output Power (Max per Port) 12W
Output Power (Total) 230W
6.3.Physical specifications
Input Connectors 2 x Thunderbolt™ 3
Output Connectors 16 x USB 3.2 Type-A
Maximum Data Speed 40Gbps
Ambient Operating Temperature range 10-35 °C
Relative humidity 5% to 95% non-condensing
Dimensions 482 x 270 x 42mm
Weight 3.7kg

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