Canon imagePROGRAF iPF8300S User guide

Printer Relocation
Software
Installation 3
1
Printer Operations
2
Troubleshooting
Read this manual before attempting to operate the printer.
Keep this manual in a handy location for future referencing.
This Basic Guide includes three booklets.
Be sure to read " Safety Precautions" in the first
booklet, Printer Operations.
ENG
3
Printer Relocation
Software Installation
Basic Guide
Large-Format Printers
Please read the following electronic
manuals also.
• User's Guide
• Paper Reference Guide
Preparing to Transfer the Printer ......................2
Reinstalling the Printer .....................................8
Installing the Software (Windows) ..................12
Installing the Software (Mac OS X) ................14
Convenient Printer Driver Features................16
Troubleshooting................................................2
If Roll Paper Jams ..........................................20
If a Sheet Jams...............................................22
If Paper is Soiled ............................................24
If Printing is Faint............................................26
If Vertical Lines are Warped or Colors are
Misaligned ..................................................27
If Banding Occurs...........................................29
If Line Length Does Not Match.......................31
Error Messages ..............................................33
Safety Precautions........................................2
The Manuals Supplied with This Printer...........5
How to read the Basic Guides..........................6
Parts .................................................................8
Attaching the Roll Holder to Rolls...................12
Loading Rolls in the Printer ............................14
Removing the Roll from the Printer ................18
Loading Sheets in the Printer .........................20
Removing Sheets ...........................................22
Consumables..................................................23
Replacing Ink Tanks .......................................24
Replacing the Maintenance Cartridge ............30
Replacing the Printhead .................................36
Menu Map.......................................................42

2
It is not possible to prepare the printer for transfer if the Display Screen requests you to replace the Maintenance
Cartridge or check the remaining capacity. Replace the Maintenance Cartridge before transfer preparations.
(→, Replacing the Maintenance Cartridge)
•
Depending on the state of the printer, part replacement may be necessary when preparing to transfer the printer
(that is, when you execute the printer menu item to prepare for transfer).
•
Be sure to contact your Canon dealer before transferring the printer to a new location. Ink may leak and damage
the printer if you do not prepare the printer correctly and it is tipped or stood on end in transit.
•
Ink must be drained before Level 2 or Level 3 printer transfer, as described in the following table. Prepare a
Maintenance Cartridge in advance.
•
Always follow the instructions of the service representative when transferring the printer under Level 3 conditions.•
To protect the internal parts in transit, always follow these steps before transferring the printer to a new location.
Refer to the Setup Guide for details on packing the printer and installing it after transfer.
Preparing to Transfer the Printer
Prepare to transfer the printer as follows.
Level Shipping Method
(Example)
Amount of Ink to
Dispose of
1 By truck 0
3
2
Tipping the printer or
holding it upright for
elevators or stairs
By plane
Approx. 1.2 L (40.6 fl oz)
Approx. 1.2 L (40.6 fl oz)
Required
Maintenance
Cartridges(*1)
0 or 1
1 or 2
1 or 2
Permitted Angle of Inclination
Lengthwise: 0–30º
Lengthwise: 0–90º
All directions: 0–30º
Rotation: 0–10º
Rotation: 0–30º
*1: The quantity of cartridges required depends on the capacity of the Maintenance Cartridge in use.

3
Preparing to Transfer the Printer
If the Tab Selection screen is not displayed, press the Menu button.•
If consumables must be replaced, the message Consumables must be replaced. Call for service. is
shown on the Display Screen and preparation is not possible. If this message is displayed, press the
OK button and contact your Canon dealer for assistance.
•
1
2
3
1
4
5
6
Remove the paper.
Press the OK button.
Press ▲or ▼to select Prep.MovePrinter, and then
press the OK button.
On the Tab Selection screen of the Control Panel, press
◄or ►to select the Settings/Adj. tab ( ).
Remove paper
Access the Prep.MovePrinter menu
Rolls: (→, Removing the Roll from the Printer)
Sheets: (→, Removing Sheets)
The Set./Adj. Menu is displayed.
Press ▲or ▼to select the level of transfer, and then
press the OK button.
Press ▲or ▼to select Execute, and then press the OK
button to display the confirmation screen.
The printer is now prepared for transfer.
Level 1•
Once preparations are finished, a message on the
Display Screen requests you to turn off the printer.
Turn off and pack the printer. There is no need to
remove the ink tanks.
Level 2 and Level 3•
Once preparations are finished, a message on the
Display Screen requests you to open the Ink Tank
Cover.
Remove the ink tanks before packing the printer.
Press ▲or ▼to select Yes, and then press the OK
button.
678
Tot.Print Area(m2):
Maint.C Remain.: 80%
Ready
OK:Setting/Adj. Menu

4
Preparing to Transfer the Printer
Store the Ink Tank you removed in the box with the ink
hole (a) facing up. Otherwise, ink may leak and cause
stains.
•
1
2
3
4
5
Open the left and right ink tank covers.
Lift the stopper (a) of the Ink Tank Lock Lever. Lift the
Ink Tank Lock Lever until it stops, and then push it down
to the front.
Hold the Ink Tank by the handle (a) and remove it.
Remove the Ink Tank
Repeat steps 2 and 3 to remove all ink tanks.
Push down the release lever (a) as shown as you gently
return all ink tank lock levers to the original position.
a
a
a
a

5
Preparing to Transfer the Printer
Do not remove the Maintenance Cartridge during this process. Ink may leak out.•
6Close the Ink Tank Cover.
At this point, ink is drawn out from inside the tubes.
When the process is finished, Preparations for moving
the printer finished. Turn the power off is displayed.

6
Preparing to Transfer the Printer
Turn off the printer before you unplug it. It may damage the printer if you unplug it before it is off and
transfer it in that state. If you accidentally unplug the printer, plug it in again, reinstall the ink tanks, and
follow this procedure again.
•
2
3
4
1
Disconnect the power cord, interface cable, and Media
Take-up Unit Power Inlet.
Open the Top Cover and lift the Ejection Guide.
Remove the four ejection supports and lower the Ejection
Guide.
Press the Power button and turn off the printer.
Pack the printer

7
Preparing to Transfer the Printer
Here, the Belt Stopper is the one that was removed and stored after initial installation. Neglecting to
attach the Belt Stopper may damage the printer.
•
5
6
7
8
9
10
11
Grasp the Belt, insert it between the Belt Stopper, and
affix the Belt Stopper with a hex screw at the position
indicated.
Close the Top Cover.
Tape down printer covers to secure them, in the reverse
order of tape removal during installation.
If the Output Stacker is installed, reverse the installation
procedure to remove the Output Stacker.
Remove the Stand by reversing the installation procedure,
when it was attached to the printer.
Disassemble and repackage the Stand by following the
installation procedure in reverse.
Repack the Roll Holder, Holder Stopper, and printer in
shipping materials, and then package them in a shipping
box.

The Stand must be assembled by at least two people on a flat surface. Attempting assembly by yourself poses a
risk of injury or bending the Stand.
•
The iPF8300S alone weighs approximately 111 kg (244.7 lb). Moving the printer requires at least six people, holding
it on both sides. Be careful to avoid back strain and other injuries.
•
When assembling the Stand, lock the casters.•
In addition, always unlock the casters before moving the assembled Stand. Attempting to move the stand when the
casters are locked poses a risk of injury or damage to the location site.
When moving the printer, firmly grasp the Carrying Handles (a)
under each side. The printer may be unsteady if you hold it at other
positions, which poses a risk of injury from dropping the printer.
•
8
Reinstalling the Printer
The basic workflow for reinstalling the printer is as follows.
For detailed instructions, see the Setup Guide.
Install the printer
Referring to the Printer Stand Setup Guide, assemble the Stand.
Mount the printer on the assembled Stand and tighten the screws
firmly.
Assemble the stand
a

Reinstalling the Printer
9
Remove the packaging material
Remove tape and packaging material attached to the printer.
Connect the power cord
Connect one end of the power cord to the Power Supply
Connector on the back of the printer and plug the other end into
the outlet.
Turn the printer on
Press the power button to turn the printer on.
Attach the media take-up unit (optional)
Referring to the Setup Guide included with the Media Take-up
Unit, attach the Media Take-up Unit.

Reinstalling the Printer
10
Attach the roll holder to a roll
Attach the Roll Holder to the Roll Media.
(→, Attaching the Roll Holder to Rolls)
Install the software and electronic manuals
Note that the driver installation procedure varies depending on the
type of connection.
(→, Installing the Software (Windows))
(→, Installing the Software (Mac OS X))
Install the ink tanks
Open the Ink Tank Cover and install the ink tanks.

Reinstalling the Printer
11
Load rolls in the printer
Load the Roll Media in the printer.
(→, Loading Rolls in the Printer)

When setting up a USB connection, connect the USB cable during printer driver installation following the
instructions displayed.
•
When the printer is connected to a network (via TCP/IP), the printer's IP address may be changed if you reinstall
the printer. In this case, be sure to reconfigure the printer's IP address.
•
If you accidentally connect the USB cable first, the printer driver may not be installed correctly.
For the Windows OS, use the latest version of Service Pack.•
12
1
2
The printer driver works over USB or network (TCP/IP) connections.
Supported connection methods
Installing the Software (Windows)
The basic instructions for installing the software are as follows.
Installing the software and electronic manuals
For detailed instructions, see the Setup Guide.
The driver installation procedure varies depending on the type of connection.
Windows 7, Windows Vista, Windows Server 2008 R2, Windows Server 2008, Windows Server 2003 R2,
Windows Server 2003 and Windows XP
Turn the computer on.
Insert the provided User Software CD-ROM for the
appropriate operating system in the CD-ROM drive.
Compatible operating systems
Follow these steps to install the software and electronic manuals.
When setting up a TCP/IP (network) connection, after
making sure the printer is on, connect the LAN cable to
the Ethernet port on the back of the printer and to your
network hub port.

Installing the Software (Windows)
For USB connections, when the dialog box at right is displayed,
make sure the printer is on and connect the printer and computer
with the USB cable.
•
13
3
4
5
Follow the instructions displayed to complete installation.
On the Finish window, select Restart my computer now
and click Restart.
Next, install the electronic manuals.
Software settings take effect after the computer restarts.
When the Install User Manual dialog box is displayed,
insert the provided User Manuals CD-ROM in the CD-
ROM drive and follow the instructions displayed to
complete installation.

When the printer is used over a network, the printer's IP address may be changed if you reinstall the printer. In
this case, be sure to reconfigure the printer's IP address.
•
14
1
2
3
Installing the Software (Mac OS X)
The basic instructions for installing the software are as follows.
For detailed instructions, see the Setup Guide.
The printer driver works over USB or network (Bonjour or IP) connections.
Supported connection methods
Installing the software and electronic manuals
After making sure the computer and printer are not
connected by a cable, turn the computer on.
Insert the provided User Software CD-ROM for the
appropriate operating system in the CD-ROM drive.
Follow the instructions displayed to complete installation.
Mac OS X 10.4.11 or later
Compatible operating systems
Follow these steps to install the software and electronic manuals.

Installing the Software (Mac OS X)
15
5
4
7
6
After confirming the printer is on, connect the printer to
your computer or the network.
After installation, click Quit.
Insert the provided User Manuals CD-ROM in the CD-
ROM drive and follow the instructions displayed to
complete installation.
Installation of the software is now finished.
Next, connect the printer and computer.
Click Next and follow the instructions displayed to register
the printer to set up and update the paper information.
Next, install the electronic manuals.

Under some settings and in some environments, PageComposer may be started.•
16
Convenient Printer Driver Features
This section summarizes some convenient features of the printer driver.
For detailed printer driver instructions, see the User's Guide.
Print Preview
Using the print preview function enables the following.
Instructions in Windows and Mac OS
Access the Main sheet.•
Windows
Mac OS X
Select the Open Preview When Print Job Starts check
box.
•
In the File menu of the source application, choose the
appropriate menu item for printer settings to display the
Print dialog box.
•
Access the Main pane.
•
After you click OK, when you print a job, the
imagePROGRAF Preview window will be displayed.
•
Check an image of the document as arranged on the paper, in
the position it will be printed.
•
You can reduce printing costs by checking how documents will
be printed beforehand, without the need to print them.
Change the layout orientation relative to the paper.•
You can save paper by correcting the direction in which the
document is arranged on the paper, if necessary.
Check details in the Information dialog box displayed next
and click OK to close the Information dialog box.
Select the Print Preview check box.•
After you click Print, the Canon imagePROGRAF Preview
window will be displayed.
•
Rose Wine
Rose Wine

Convenient Printer Driver Features
If the page would exceed the roll paper width after rotation, you can use this function with Scale to fit Roll Paper
Width to print rotated pages.
•
17
Rotate Page 90 degrees (Conserve Paper)
You can conserve roll paper by specifying particular settings as
suitable for your original.
When originals are printed in portrait orientation, the original is
rotated 90 degrees before printing if it fits within the roll width. This
enables you to conserve paper.
Access the Page Setup sheet.•
Instructions in Windows and Mac OS
Windows
Mac OS X
Select the Rotate Page 90 degrees (Conserve Paper)
check box.
•
Access the Page Setup pane.•
Select the Rotate Page 90 degrees check box.
•

Convenient Printer Driver Features
Borderless printing is possible when the Page Size setting matches the size of paper loaded in the
printer and you select XXXX-Borderless (where XXXX is the size of the original) in Paper Size in the
Page Attributes dialog box. (Mac OS X only)
•
18
Borderless Printing
Access the Page Setup sheet.•
Instructions in Windows and Mac OS
In regular printing, a margin required by the printer is added
around the original. With borderless printing, you can print
documents without the margin, so that the printed image covers
the entire surface of the paper.
Windows
Mac OS X
Click the width of the loaded roll in the Roll Paper Width
list.
•
Select the Borderless Printing check box to display the
Information dialog box.
•
Click OK to close the Information dialog box.•
Select Fit Paper Size, Scale to fit Roll Paper Width, or
Print Image with Actual Size.
•
Access the Page Setup pane.•
Select the Enlarged/Reduced Printing check box.
•
Select the Borderless Printing check box.•
Select either Fit Paper Size or Fit Roll Paper Width.•
3mm
3mm

Convenient Printer Driver Features
19
Access the Page Setup pane.•
Access the Page Setup sheet.•
Instructions in Windows and Mac OS
You can create vertical or horizontal banners by printing originals
in banner formats on rolls.
Windows
Mac OS X
Large-Format Printing
Originals created in Microsoft Word or other applications in your
preferred size can be enlarged to fill the width of roll paper by
completing simple printer driver settings.
Make sure the size of the original you have prepared is
displayed in Page Size.
•
Make sure the width of the loaded roll is displayed in Roll
Width.
•
Click Size Options and register the original size.•
Select the Enlarged/Reduced Printing check box.•
After you click Fit Roll Paper Width, the Information dialog
box is displayed.
•
Click the width of the loaded roll in the Roll Paper Width
list, and then click OK.
•
Click Fit Roll Paper Width.•
Select the Enlarged/Reduced Printing check box.•
If you have not registered Custom Paper Sizes, resize the
original to fit the roll width.
The printer supports roll printing up to a maximum length of 18.0 m
(19.7 yd).
Create an original 100 x 500 mm
Automatically
Enlarged
About five times
as long as
the roll width
Roll width
Print

Convenient Printer Driver Features
20
Select Fit Paper Size, Fit Roll Paper Width, or Scaling.•
Access the Page Setup pane.•
Instructions in Windows and Mac OS
Originals can be printed at larger or smaller sizes, as desired.
Windows
Mac OS X
Enlarged/Reduced Printing
Select Fit Paper Size, Fit Roll Paper Width, or Scaling.•
Access the Page Setup sheet.•
Click the width of the loaded roll in the Roll Paper Width
list.
•
In the Page Size list, click the size of the original as
specified in the source application.
•
Select the Enlarged/Reduced Printing check box.•
Make sure the width of the loaded roll is displayed in Roll
Width.
•
Make sure the size of the original you have prepared is
displayed in Page Size.
•
Select the Enlarged/Reduced Printing check box.•