Canon PIXMA IP1000 Instructions for use

1
iP1000
SIMPLIFIED SERVICE MANUAL
1. PRODUCT LIST
2. PRODUCT SPECIFICATIONS
3. ERROR DISPLAY
4. SERVICE MODE
5. EXTERNAL VIEW / PARTS LIST
6. TROUBLESHOOTING FLOWCHART
7. SPECIAL NOTES ON SERVICING IN ASIA
8. PRODUCT TECHNICAL INFORMATION
APPENDIX 1: SHIPMENT INSPECTION PATTERN 1
APPENDIX 2: iP1000 SERVICE TOOL
QY8-13A2-010
Rev. 01
June 18, 2004
Canon Inc.

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1. PRODUCT LIST
1-1. Main Units
Product name Product code Sales territory Remarks
9517A003AA LAM LVT
9517A004AA LAM HVT
9517A005AA EMB
9517A005AB EMB
9517A008AA ASA HVT
9517A009AA AU
9517A010AA KR
9517A013AA TW
9517A014AA HK
9517A015AA CN
9517A018AA MY
Canon Bubble Jet Printer
iP1000
9517A019AA TH
1-2. Options
None
1-3. Consumables
Product name Product code Sales territory Remarks
Canon Ink Tank
BCI-24 Black
6881A001AA
6881A002AA
6881A003AA
6881A004AA
JPN
EUR
USA/CAN
ASIA/AUST
Canon Ink Tank
BCI-24 Color
6882A001AA
6882A002AA
6882A003AA
6882A004AA
JPN
EUR
USA/CAN
ASIA/AUST
Canon Ink Tank
BCI-24 Black Twin Pack
6881A008AA
6881A009AA
6881A010AA
6881A011AA
JPN
EUR
USA/CAN
ASIA/AUST
Canon Ink Tank
BCI-24 Color Twin Pack
6882A008AA
6882A009AA
6882A010AA
6882A011AA
JPN
EUR
USA/CAN
ASIA/AUST
In common with the
S200, S200x,
S300, S330, i320,
i35, i355, i250, and
i255

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2. PRODUCT SPECIFICATIONS
2-1. Printer Main Unit Specifications
Paper feeding method ASF
Resolution 4,800 x 1,200 dpi (max.)
Printing speed Measured by throughput patterns Fine_BK and Fine_CL.
CL 6.6 ppm (CL throughput pattern)HQ
BK 11.3 ppm (BK throughput pattern)
CL 11 ppm (CL throughput pattern)
HS
BK 14 ppm (BK throughput pattern)
Printing direction Bi-directional / Uni-directional (automatically switched according to print
data and print mode)
Draft mode print duty 50% duty
Print width 203.2 mm (8 inches)
Interface USB (2.0) Full Speed only
Supported print head Service part: QY6-0044-000
No. of pages that can be printed
CL CL approx. 170 pages, BK approx. 520 pages
(SCID No.5 pattern, default print mode)
BK BK approx. 300 pages (1500 character pattern, default print mode)
ASF stacking capacity
Paper weight
Max. 10 mm (Approx. 100 pages of 75 g/m2)
64 to 105 g/m2
Plain paper 10 mm or less
High Resolution Paper 10 mm (Approx. 80 sheets) or less
Glossy Photo Paper 10 sheets or less
Photo Paper Pro,
Photo Paper Plus Glossy,
Matte Photo Paper,
Photo Paper Plus Semi-gloss
A4, LTR, 5x7: 10 sheets or less
4x6: 20 sheets or less
Transparency 30 sheets or less
Envelope 10 sheets or less
Photo Stickers 1 sheet
T-shirt Transfer 1 sheet
Borderless printing 4x6 and 5x7 only
Detection function
Cover open Available
Presence of print head Available
Presence of ink tank Not available
Presence of paper Available
Paper width Not available
Waste ink absorber full Available
Remaining ink amount Available (Detected by dot counting. Reset by user operation. Enabled at
default.)
Print head alignment Available (6 types)
Acoustic noise level
Fine (Glossy Photo Paper / Fine mode) Approx. 48 dB (Sound pressure level ISO9296)
HQ Approx. 56 dB
HS Approx. 59 dB
Environmental requirements
During operation Temperature: 5C to 35C (41F to 95F)
Humidity: 10% to 90%RH (no condensation)
Non-operation Temperature: 0C to 40C (32F to 104F)
Humidity: 5% to 95%RH (no condensation)
Power supply
Input voltage / Frequency AC 100 to 127 V, 50/60Hz (LV)
AC 220 to 240 V, 50/60Hz (HV)
During printing Approx. 8 W Power consumption:
Stand-by status Approx. 1 W
External dimensions
With the paper support extended
(no paper output tray)
Approx. 385 (W) x 224 (D) x 268 (H) mm
With the paper support retracted
(no paper output tray)
Approx. 385 (W) x 195 (D) x 165 (H) mm
Weight Approx. 2.3 kg (excluding the print head and ink tanks)
Related standards
Electromagnetic radiance,
Electrical safety
FCC, IC, CE, C-Tick, VCCI, Taiwan PRC, Korea MIC, Gost-R, UL, CUL,
CB Report, GS, FT, CCC, Korea EK, SASO, SPRING, CE Mark, IRAM
Note: Not Blue Angel compliant.

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2-2. Product Life
Specified print volume or the years of use, whichever comes first.
- 3 years of use
- Print volume: 4,000 pages
- Black: 2,000 pages (A4, standard mode, 1,500 character pattern)
- Color: 1,200 pages (A4, 7.5% duty per color pattern)
120 pages (A4, photo, borderless printing)
80 pages (4 x 6, photo, borderless printing)
600 pages (Postcard, photo, borderless printing)
2-3. Print Head Specifications
Type 4-color integrated type (ink tank separate type)
Print head BK: 320 nozzles in 2 vertical lines
C/M/Y: 128 nozzles in 2 vertical lines per color
Ink droplet: BK 30 pl, CL 5 pl
Ink color BK (pigment-based ink)
CL: Y, M, C (high brilliance)
Ink tank BCI-24 Black, BCI-24 Color
(In common with the S300, S330, i320, i350, i355, i250, and i255)
Weight Approx. 60g (excluding ink tanks)
Supply method Service part (excluding ink tanks)
Part number: QY6-0044-000
(In common with the i350, i355, i250, and i255, however, not compatible
with the S300 and S330 series.)
Print head life 4,000 pages (Same as the printer main unit)
Note: Although the print head can be physically installed in the S300 and S330 series printers, it is
incompatible with and cannot be used in those models.

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3. ERROR DISPLAY
Errors are displayed by the LEDs, and ink low warnings are displayed by the Status Monitor.
3-1. Operator Call Error (LED Blinking in Orange)
LED
blinking Error Corrective action
2 times Paper out Set paper, and press the Resume/Cancel
button to feed the paper.
3 times Paper jam Remove the jammed paper, and press the
Resume/Cancel button.
4 times Ink tank not installed Re-install the ink tanks, and close the access
cover.
5 times Print head not installed or failure has
occurred in the print head.
(Non-supported print head (see page 4) is
installed or print head EEPROM data is
abnormal.)
Install the print head, and close the access
cover. Or, confirm the print head is
“QY6-0044-000” and perform re-installation. If
not recovered with the print head installed,
power the printer off and on.
8 times Waste ink absorber full or platen waste ink
absorber full warning (approx. 95% of the
maximum capacity)
Pressing the Resume/Cancel button will exit
the error, and enable printing.
3-2. Service Call Error (LED Blinking in Orange and Green Alternately)
LED
blinking Error Corrective Action
2 times Carriage error Replace the printer as it has failed.
6 times Internal temperature error Replace the printer as it has failed.
7 times Waste ink absorber full or platen waste ink
absorber full
Replace the printer as it has failed.
8 times Print head temperature rise error Replace the printer as it has failed.
9 times EEPROM error Replace the printer as it has failed.
10 times No print head detected excepting print head
replacement (during printing)
Replace the printer as it has failed.

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3-3. Ink Low Warning (Ink low warnings are displayed by the Status Monitor only when the
remaining ink level detection is enabled, and no Status Monitor display when disabled.)
Note: The Status Monitor display in the table below is for Windows.
Warning Display by Status Monitor
Ink low warning 1 (approx. half level)
Ink low warning 2 (low remaining ink)
Ink low warning 3 (ink level unknown)

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4. SERVICE MODE
To conduct the following functions, a host computer (Windows 98 / ME / 2000 / XP), printer driver and
service tool (QY9-0065) for the iP1000 are needed.
If an error has occurred in the printer, the service tool cannot be used as it is. To use the service tool,
set the printer in the special mode, following the procedures below.
<Special mode setting procedures>
With the print head installed, while pressing and holding the Power button, connect the AC plug.
After the LED lights in green, with the Power button still pressed, press the Resume/Cancel button
2 times, and release both the Power and Resume/Cancel buttons. (Each time the Resume/Cancel
button is pressed, the LED lights alternately in orange and green, starting with orange.)
Function Procedure Remarks
Print head manual cleaning
< For reference >
Print head refreshing
(deep cleaning)
Paper feed roller cleaning
Select “Cleaning” from the printer driver utility.
Select “Deep Cleaning” from the printer driver utility.
1. Remove the paper from the ASF.
2. Select “Roller Cleaning“ from the printer driver utility.
3. Following the instruction from the Status Monitor, load 3
sheets of plain paper in the ASF, and feed them.
Cleaning time: Approx. 40 sec.
Cleaning time: Approx. 70 sec.
Cleaning time: Approx. 2 min.
Test printing
1)
Nozzle check pattern printing
< For Reference >
Print head alignment
Select “Nozzle Check“ from the printer driver utility.
1. Select “Print Head Alignment“ from the printer driver
utility.
2. Select the optimal value using the printed head position
adjustment pattern.
Nozzle check pattern printing
Significant misalignment can be
adjusted.
2)
Shipment pattern printing
- ROM version
- Number of pages fed
- Waste ink amount
Refer to Shipment inspection pattern*1below. Refer to Shipment inspection
pattern sample*2below.
Host computer and service tool
are required.
EEPROM reset
(Reset of waste ink counter etc.)
Refer to EEPROM reset / Destination setting*3below. Host computer and service tool
are required.
Destination setting Refer to EEPROM reset / Destination setting*3below. Host computer and service tool
are required.
*1Shipment inspection pattern
a. Install the print head (QY6-0044-000), and press the Power button to turn on the printer. (The LED lights in green.)
b. Load A4-sized paper.
c. Connect the printer to the computer. Using the iP1000 service tool (QY9-0065), select “USB PORT”. (Refer to
Appendix 2, iP1000 Service Tool.)
d. Select “TEST PATTERN 1.” The printer starts printing the shipment inspection pattern.
*2Shipment inspection pattern sample
EEPROM contents can be confirmed from the shipment inspection pattern printout (top of the shipment inspection
pattern).
*3EEPROM reset / Destination setting
a. Install the print head (QY6-0044-000), and press the Power button to turn on the printer. (The LED lights in green.)
b. Connect the printer to the computer. Using the iP1000 service tool (QY9-0065), select “USB PORT”. (Refer to
Appendix 2, iP1000 Service Tool.)
IP1000 P=V X.XX D=XXXXX.X Page=XXXX PL=XXXX ,HR=XXXX ,GP=XXXX ,CA=XXXX ,BL=XXXX
SettingTime=XXXX / XX / XX XX:XX YY YY YY YY USB= (YYYYYY)
Number of pages fed:
Page: Total number of pages fed
PL: Plain paper
PR: PR101, SP101, MP101
CA: Postcard, Inkjet postcard, Glossy
postcard
BL: Borderless printing
(Counted separately from other
media)
Waste ink amount (%)
ROM Version
Installation time
Model name

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c. <Destination setting>
Destination can be set by clicking each model name in “SET DESTINATION.”
Confirm the model name by clicking “GET DEVICE ID” after setting change. (If incorrect, it can be changed before
turning the unit OFF/ON.)
<EEPROM reset>
When ”EEPROM CLEAR” is checked, the EEPROM is reset after the shipment inspection pattern printing.
(At EEPROM reset, the main waste ink counter value is re-set to 3,000mg.)

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5. EXTERNAL VIEW / PARTS LIST
5-1. External Parts, Power Supply Unit, Logic Board Ass’y
5-2. Print Unit

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Parts List
Key Part Number Rank Q’ty Description Remark
In common
with the
i350 / i355
QY6-0044-000 K 1 PRINT HEAD Yes
1 QC1-5681-000 J 1 PAPER SUPPORT
2 QM2-1845-000 J 1 UPPER COVER UNIT, WITH BUTTON
3 QC1-5677-000 J 1 SIDE COVER L
4 QC1-5678-000 J 1 SIDE COVER R
5 QC1-5680-000 J 1 COVER, I/F
6 QC1-5672-000 J 1 FRONT COVER
7 QM2-1764-000 I 1 LOGIC BOARD ASS’Y
QK1-1006-000 I 1 AC ADAPTER: 100/120V 50/60HZ LV
8 QK1-1010-000 N 1 AC ADAPTER: 220/240V 50/60HZ HV (EUR/ASIA/AU/KR/HK/MY/TH)
9 QA4-1268-000 I 1 FILM, TIMING SLIT STRIP Yes
10 QC1-1695-000 I 1 SPRING, TIMING SLIT STRIP FILM Yes
11 WT2-5694-000 I 1 CLAMP, CABLE Yes
12 QC1-1690-000 I 1 LOCK LEVER.BLADE Yes
13 QM2-1445-000 I 1 CAP UNIT
14 QM2-1443-000 I 1 BLADE UNIT
15 QA4-1223-000 I 1 ABSORBER1, INK Yes
16 QA4-1255-000 I 1 ABSORBER2, INK Yes
S1 XA9-1493-000 G 9 SCREW, TP M3X8 FOR AC ADAPTER
FOR UPPER CASE UNIT
FOR PRINT UNIT
Yes
S2 XB6-7300-605 G 4 SCREW, TP M3X6 MM FOR LOGIC BOARD ASS’Y
FOR PRINT UNIT/LF MOTOR
Yes
S3 XB1-2300-405 G 2
(1)
SCREW, M3X4 FOR PRINT UNIT
FOR TIMING SLIT STRIP FILM SPRING
Yes
Power cables:
QH2-2720-000 S 1 CORD, POWER 120V (LAM-LV)
QH2-2725-000 S 1 CORD, POWER 100V-120V
QH2-2726-000 S 1 CORD, POWER 220V-240V
QH2-2727-000 S 1 CORD, POWER 220V-240V (AU)
WT3-5156-000 S 1 CORD, POWER 220V-240V (GB, HK)
WT3-5160-000 S 1 CORD, POWER 220V-240V (KR)
WT3-5182-000 S 1 CORD, POWER 220V-240V (CHN)

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6. TROUBLESHOOTING FLOWCHART
6-1. Printer Main Unit Troubleshooting Flowchart (how to confirm printer operation at refurbishment)
< Note for normal printer refurbishment >
At refurbishment, install the print head, and while pressing and holding the Power button, connect
the AC plug. After the LED lights in green, while holding the Power button, press the Resume/Cancel
button 2 times, and release the Power button. (Each time the Resume/Cancel button is pressed, the
LED lights alternately in orange and green, starting with orange.)
With this condition, print the shipment inspection pattern and reset the EEPROM in accordance with
4. SERVICE MODE, EEPROM reset / Destination setting.
Since the printer enters the shipping mode (carriage in replacement position, paper lifting plate
raised) by powering off using the Power button, remove the print head, unplug the power cord, and
do not print afterwards.
Open access cover,
and install print head
Power ON
Service Call Error?
Connect to computer
Shipment inspection
pattern printing
Service Call Error?
Yes
No
Yes
No
No
Refer to 4. SERVICE MODE
regarding printing method.
Correct?
< Shipment inspection pattern check items>
(Refer to the attached print sample.)
1. Non-ejection of ink: Yes NG
2. Top margin: Outside of paper NG
3. Line: Not connected NG
4. Gray area: White lines / uneven density NG
Replace print head and print
shi
p
ment ins
p
ection
p
attern
Correct?
Waste ink counter
less than 7%?
Normal Defective
Yes
No
Yes
No
Yes

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6-2. Print Head Troubleshooting Flowchart (print head operation confirmation)
Defective Normal
No
Replace ink tanks
Print head cleaning
Connect to computer
Correct? Yes
No
Nozzle check pattern
p
rintin
g
Nozzle check pattern
printing
Print head deep
cleanin
g
No
Correct?
Correct?
Correct?
Correct?
Nozzle check pattern
p
rintin
g
Nozzle check pattern
p
rintin
g
Nozzle check pattern
p
rintin
g
Refer to 4. SERVICE MODE
regarding cleaning method.
Refer to 4. SERVICE MODE
regarding cleaning method.
Refer to 4. SERVICE MODE
regarding printing method.
Yes
Yes
Yes
Yes
No
No
Print head deep
cleanin
g

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7. SPECIAL NOTES ON SERVICING IN ASIA
- Elimination of Major Component Connectors on the Logic Board Ass’y -
In the iP1000, the LF and CR motors are soldered to the logic board ass’y, and the connectors which
were used in prior models are eliminated.
In addition, the CR flexible cable is soldered to the print head to eliminate the connector. (However,
in peak periods of production, instead of soldering, the connector may be used for the CR flexible
cable on the print head side.)
<Special notes on servicing>
In replacing the logic board ass’y, remove the solder from the backside of the logic board’s LF and
CR motor cable connections, and re-solder them to the replaced logic board ass’y.
Regarding the CR flexible cable, as there is no service part setting, no solder removal or re-soldering
of the cable itself is required.
Logic Board Ass’y
CR Flexible Cable (Print Head Side)

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8. PRODUCT TECHNICAL INFORMATION 8-1. FAQ (Problems specific to the iP1000 and corrective actions)
No. * Function Phenomenon Possible Call / Claim Corrective action Cause
1 A Carriage error (LED blinks
alternately in orange and green 2 times).
- LED blinks alternately in orange and
green, 2 times (carriage error).
Remove the packing material fixing the carriage.
The user may not have removed the packing material at unpacking and installation. Although a caution sheet is packaged together with the printer, the user may not have noticed it. Note: Even if the packing material
remains, no parts are damaged.
2 A
Installation
Ink tank installation error (LED blinks in orange 4 times.)
- LED blinks in orange 4 times (ink
tank installation error). (As this occurs at printer installation, the user cannot recognize the error.)
Open the access cover, and install the ink tanks properly.
Since the user did not seat the ink tanks completely at unpacking, installation, and ink tank replacement, the ink tank contacts the main case.
3 B No paper feeding when a
number of sheets are loaded. (PR-101)
- Paper out error - Paper cannot be fed - Cannot print
1. Reduce the number of pages loaded
in the ASF.
2. Flatten curled paper.
When the paper is curled and many sheets are loaded, the loaded page limit level in the ASF creates friction at paper feeding.
4 B Multi-feeding - Multiple pages of paper are fed
simultaneously.
-Blank paper is ejected.
1. Fan the paper and set them in the
ASF.
2. In case of PR-101, set the paper sheet
by sheet in the ASF.
In the high temperature and high humidity environment, the frictional force between the front and back sides of paper becomes high, and sheets stick to each other, contributing to multi-feeding.
5 B Envelope not feeding - Paper out error
- Paper cannot be fed - Cannot print
1. Perform roller cleaning from the printer
driver.
2. Reduce the number of envelopes
loaded in the ASF.
3. Flatten the envelope (with a pen).
The paper feed roller slips on the paper at paper feeding. Note: Depending on the paper lots. This
phenomenon may occur in DL envelope.
6 B Envelope jam at feeding - Paper jam error
- Paper cannot be fed - Cannot print
1. Perform roller cleaning from the printer
driver.
2. Reduce the number of envelopes
loaded in the ASF.
When the paper is fed by the slightly-slippery paper feed roller, the flap is caught in the return position of the claw.
7 B
Paper feeding
Paper jam - Paper jam error
- Paper cannot be fed - Cannot print
1. Remove the jammed paper from the
paper pick-up side.
As the LF roller slips on the paper, the paper is not fed, causing the jam error at paper ejecting.

15
(8-1. FAQ (Problems specific to the iP1000 and corrective actions) cont’d)
No. * Function Phenomenon Possible Call / Claim Corrective action Cause
8 B Smearing on printed side. - Smear on the printed side of paper
- Cannot print properly - Paper edge crease
1. Correct the paper curl. 2. Recommend the user to conduct
printing in the print quality assurance area. (In the iP1000, the head-to-paper distance cannot be changed.)
Note: In borderless printing (to 4x6 or
5x7), correct the paper curl.
The edge of paper rises due when paper is curled, causing the print head to rub against the printed surface of paper, resulting in smearing.
9 B Smearing on the backside (or
address side) of postcards
<When printing the address side of
postcards>
- Smears on the address side <When printing the message side of
postcards>
- Smears on the backside
Clean the ribs on the platen with cotton swabs/buds.
When borderless printing is conducted continuously, ink mist attaches to the ribs on the platen, and is transferred to the backside of the following paper.
10 C Horizontal lines or uneven print
density at the trailing edge of paper
- Cannot print to the bottom edge of
paper
- Lines or uneven print density appear
in the trailing edge of paper
- Cannot print properly
Recommend printing in the print quality assurance area.
When the paper end comes off the pinch roller, printing is performed without the paper being held, preventing the ink drops from being ejected in the correct positions, resulting in unevenness. Note: The problem is less noticeable
than that of the i320.
11 C
Image quality
Horizontal lines or uneven print density due to LF roller feeding at small pitch
- Lines or uneven print density (on
skin tones and background)
- Cannot print properly
Change the print quality from standard to high mode.
As the print media slightly slips while being fed by the LF roller, printed areas overlap, causing the problem.
*Occurrence level: A: The phenomenon is likely to occur frequently. (Caution required). B: The phenomenon may occur under certain conditions, but likeliness is assumed very low in practical usage. C: The phenomenon is unlikely to be recognized by the user, and no practical issues are assumed.

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8-2. Major Functions
(1) Borderless printing (4”x6”, 5”x7” size only)
The iP1000 supports borderless printing only for 4”x6” and 5”x7” size paper. Borderless printing is not
supported with other paper sizes (A4, LTR, etc.).
< Possible problems with this function >
- Smearing on the address side of postcards in continuous borderless printing on the message side.
-> Clean the ribs on the platen.
- Smearing on the backside of paper in continuous borderless printing.
-> Clean the ribs on the platen.
- Ink mist on the platen.
-> Clean the ribs on the platen
(2) No paper selection lever
The printer does not need adjustment via a paper selection lever. (Adjustment of the head-to-paper distance
when printing envelopes is not necessary.)
< Possible problems with this function >
- The head rubs against the paper when the amount of paper curl is large.
-> Flatten curled paper (to less than 3 mm).
-> In print modes other than borderless printing, conduct printing in the print quality assurance
area of the top and bottom edges. (Top margin 28 mm, bottom margin 26.5 mm)
(3) Quiet mode
The printer has a quiet mode function.
Compared with the normal mode,
Acoustic noise level: Slightly lower. (HQ, normal: Approx. 48 dB, Quiet: Approx. 47 dB)
Audible overtone level: Sound quality changes, and sound becomes quieter.
Print speed: Slows. (BK printing in HQ/HS mode using an acoustic noise measurement
pattern: Approx.1.3 times)
(4) Remaining ink level detection function
The printer has a function to detect the remaining ink level. (Default setting: ON)
Detection method: Dot counting (Counted for each BK/CL ink tank)
CL tank: The remaining ink level is detected by total counted dot values of 3
colors of ink.
Display method: Displayed on the Status Monitor (at 3 levels listed below for each BK/CL ink tank)
Level 1: Half level of remaining ink level (Approx. 40% of ink remaining)
Level 2: Indication of “!” mark (Approx. 10% of ink remaining)
Lever 3: Indication of “?” mark (Remaining ink level is unknown, ink may be used up
anytime)
Note: Remaining ink detection function displays the status only, and does not cause
errors.
Accuracy: The margin of error of detection accuracy is +/-10% in normal printing.
The margin of error is likely to be large in the following specific print patterns:
When printing continuously using any one of the CMY colors of ink
-> As the remaining ink level is calculated by total counted dot values of 3
colors of ink, if any of the C/M/Y inks is heavily consumed, the margin of
error for remaining ink increases.
When performing continuous BK solid printing
-> With continuous printing, ink flow from the tank to the ink chamber can be
interrupted, after which ink remains unused in the tank.

17
Reset procedure: Perform the following operations from the printer driver utility.
1. In Low Ink Warning Setting, enable Display low ink warning.
2. In Ink Counter Reset, reset the applicable ink counter(s).
Note: Be sure to reset the ink counter from the printer driver utility after replacing
ink tanks.
< Possible problems with this function >
- Due to user error, the actual remaining ink level does not match the indicated remaining ink level,
resulting in “ink out”, etc.
User error: Forgetting to reset the ink counter / ink counter reset other than when replacing ink
tanks.
- Due to the specific print pattern, the actual remaining ink level does not match the indicated
remaining ink level, resulting in “ink out”.
Specific print pattern: Continuous printing using any one of the CMY colors of ink / continuous
BK solid printing, etc.
(5) Print head deep cleaning
The printer has a print head deep cleaning (refreshing) function.
Print head deep cleaning (refreshing):
This is a deep cleaning function in order to resolve print failure due to ink clogging
the print head. (The black ink is pigment-based, and clogs easier than other
dye-based ink.)
Perform from the printer driver utility.
< Possible problems with this function >
- Excessive ink consumption when conducting print head deep cleaning repeatedly. (The amount of
ink used is approx. 10 to 15 times the normal manual cleaning amount.)
< Reference > Cleaning types, amount of ink used and time required
BK and CL ink drawing is simultaneously performed.
Cleaning type Amount of ink used Time required
Manual cleaning
Dot count cleaning
Timer cleaning (24 hours to 2 weeks)
BK: Approx. 0.12 g
CL: Approx. 0.14 g Approx. 40 sec.
Head replacement
Ink tank replacement
Cleaning when the print head is not capped at printer power on
BK: Approx. 0.30 g
CL: Approx. 0.30 g Approx. 45 sec.
Cleaning on arrival at user
Timer cleaning (2 weeks to 3 months)
BK: Approx. 0.45 g
CL: Approx. 0.45 g Approx. 60 sec.
Print head deep cleaning
Timer cleaning (3 months or more)
BK: Approx. 1.5 g
CL: Approx. 2.2 g Approx. 70 sec.
(6) Print head alignment
The printer has a print head alignment function (print head position adjustment function).
Print head alignment: This is a function to correct the displacements between the nozzle lines of the
print head, and incorrect print position at bi-directional printing.
The adjustment is conducted using the printed head position adjustment
pattern.
A: Print head alignment between black nozzle lines
B: Print head alignment between cyan nozzle lines
C: Print head alignment between magenta nozzle lines
D: Print head alignment between yellow nozzle lines
E: Print head alignment between black and color printing

18
F: Print head alignment in bi-directional black printing
G: Print head alignment in bi-directional color printing
Perform from the printer driver utility.
(At initial set-up by the user, notice to perform the print head alignment is
displayed in the Status Monitor.)

19
APPENDIX 1: SHIPMENT INSPECTION PATTERN 1
Check item 1 (Non-ejection of ink): Total area of the sample below
Check item 2 (Top margin)
Paper size: A4
Print EEPROM information
-> Refer to 4. SERVICE MODE for details.
C nozzle check pattern
BK nozzle check pattern
Check item 3 (Gray area)
M nozzle check pattern Y nozzle check pattern
Check item 4 (Vertical lines)

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APPENDIX 2: iP1000 SERVICE TOOL
< How to use the iP1000 Service Tool (QY9-0065) >
Usage: Shipment inspection pattern printing
Destination setting in EEPROM
EEPROM reset
Supported OS: Windows 98 / ME / 2000 / XP (J/E version) : QY9-0065
Distribution method: Provided by SSIS (Download “iP1000 Service Tool” from software download in
SSIS.)
< Usage procedures >
1. Unzip iP1000tool_V100.EXE. (Double-click to unzip the file.)
2. Open the iP1000tool_V100 folder created after unzipping.
3. Open GeneralTool.exe.
4. Select the connected USB port number from USB PORT (A).
< How to print the shipment inspection pattern >
1. Select TEST PATTERN 1 (B), and the shipment inspection pattern 1 will be printed.
(Refer to APPENDIX 1, SHIPMENT INSPECTION PATTERN 1.)
< How to set the destination >
1. In SET DESTINATION (C), select the model name “iP1000” (common to all destinations), and the
destination will be set.
2. Click DEVICE ID (D), and confirm the model name indicated in the (E) area. Or, confirm the model
name on the shipment inspection pattern printout.
< EEPROM reset >
After marking the EEPROM CLEAR check box, perform the shipment inspection pattern printing. The
EEPROM will be reset.
(When the waste ink counter is re-set, it is not re-set to zero, but to 3,000mg.)
B
C
A
D
E
F