Canon imagePROGRAF W2200 User manual

2002.JUL CANON INC.
W2200
SERVICE
MANUAL

Application
This manual has been issued for qualified persons to learn technical theory, installation,
maintenance, and repair of products. This manual covers all localities where the products are
sold. For this reason, there may be information in this manual that does not apply to your
locality.
Corrections
This manual could include technical inaccuracies or typographical errors due to improvements
or changes in the products. When changes occur in applicable products or in the content of
this manual, Canon will release technical information as the need arises.
The following paragraph does not apply to any countries where such provisions are inconsistent
The following paragraph does not apply to any countries where such provisions are inconsistentThe following paragraph does not apply to any countries where such provisions are inconsistent
The following paragraph does not apply to any countries where such provisions are inconsistent
with local law.
with local law.with local law.
with local law.
Trademarks
The product names and company names described in this manual are the registered
trademarks of the individual companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual
may not be copied, reproduced or translated into another language, in whole or in part, without
the written consent of Canon Inc., except in the case of internal business use.
Copyright©2002 by Canon Inc.
CANON INC.
NB Quality Assurance Div.
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan
This manual has been produced with the following applications.
All logos and illustration were created with Adobe®Illustrator®8.0.
All documents and page layouts were created with Microsoft®Word 2000.

i
TABLE OF CONTENTS 
Part1㧦PRODUCT SPECIFICATIONS Page
1. PRODUCT OVERVIEW 1-1
2. SPECIFICATIONS 1-2
2.1 Printer Specifications
2.1.1 Printer Specifications
2.1.2 Printer life
2.1.3 Print head/ink tank life 1-3
2.2 Paper Specifications
2.2.1 Paper sizes and weights
2.2.2 Paper types
2.2.3 Printing area 1-4
2.3 BJ Cartridge/Ink Tank Specifications
2.3.1 Print head
2.3.2 Ink tank
3. PACKAGING CONFIGURATION 1-5
4. PARTSCODELIST 1-6
Part2㧦TROUBLESHOOTING
1. PRINTER OPERATION 2-1
1.1 Printer Operation Procedure
1.2 Status Indicator
1.3 Printer Panel Operation 2-2
2. SERVICING 2-6
2.1 Before Troubleshooting
2.2 Detectable Problems When System Startup Completed 2-7
2.3 Troubleshooting by Phenomenon 2-10
2.4 Printer Status Indication 2-11
2.5 Troubleshooting by Error 2-12
Error Indication 2-12, 13
Service Call Indication 2-14, 15
3. DISASSEMBLY AND REASSEMBLY 2-16
3.1 Cautions for Disassembly and Reassembly
3.1.1 Cautions for ink stains
3.1.2 Damage by static electricity
3.1.3 Deformation of spur tips
3.1.4 Ink drain
3.2 Exploded View 2-17
Main parts list 2-18
3.3 Disassembly and Reassembly 2-19
3.3.1 Carriage lock release
3.3.2 Installing and removing the purge unit
3.3.3 Removing and installing tap screws
3.3.4 Installing and removing the carriage encoder film 2-20
3.3.5 Handling the encoder film
3.3.6 Installing and removing the carriage unit
3.3.7 Removal of red screws prohibited
3.3.8 Installing and removing the ink supply unit
3.3.9 Installing and removing the carriage motor

ii
Page
3.3.10 Installing and removing the print head 2-20
3.4 Adjustments and Settings After Disassembly and Reassembly 2-21
3.4.1 Adjustments and setting list
3.4.2 Print Adjustment
3.4.3 Control board’s EEPROM initialization / destination settings 2-23
3.4.4 Clear the control board’s EEPROM waste ink counter
3.4.5 NIC board’s IP address settings 2-24
4. OPERATION CHECK AFTER DISASSEMBLY AND REASSEMBLY 2-25
4.1 Check Procedure
4.2 Cautions when Replacing the Control Board
5. TRANSPORTING THE PRINTER 2-26
5.1 Preparation before Transportation (place in the carton)
5.2 Moving the Printer
6. PARTS REPLACEMENT, PERIODIC INSPECTIONS & TOOL 2-27
6.1 Parts Replacement
6.2 Periodic Inspections
6.3 Tool List
7. SERVICE MODE 2-28
7.1 How to Enter the Service Mode
7.2 Shipment Inspection Pattern 2-29
7.3 EEPROM Information Print Pattern 2-30
7.4 Firmware Updating Function 2-31
7.4.1 How to update the Flash ROM
7.4.2 Cautions during the update
7.4.3 Errors during the download process
Part3㧦TECHNICAL REFERENCE
1. PRINTER CONTROL SECTION 3-1
1.1 Printing Data and Control Signal Flow
1.2 Printing Drive Control 3-2
1.3 Control During Printing
1.4 Detection Functions 3-3
1.4.1 Detection by sensors
1.4.2 Detection by others
2. PRINT HEAD 3-4
3. INK SUPPLY 3-5
4. ELECTRICAL PARTS 3-6
4.1 Block Diagram
4.2 Electrical Part
5. INTERFACE 3-7
5.1 IEEE1394
5.2 NIC Board
6. PRINTER’S MECHANICAL PARTS 3-8
6.1 Carriage Section
6.2 Purge Section
6.3 Paper Feed Section
7. CLEANING MODE AND INK SUCTION AMOUNT 3-9

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Part4㧦APPENDIX
1. PRINT HEAD 4-1, 2
2. CONTROL BOARD CONNECTOR 4-3

Part 1
PRODUCT
SPECIFICATIONS

W2200 Part 1㧦Product Specifications
1-1
1. PRODUCT OVERVIEW
To enter the digital-proofing market, the W2200 is a low-priced large format printer, capable of
printing up to A3 ++ size media.
1) High speed output
Full color (ISO SCID No. 5, A4): 9 ppm in HS mode
Full color (ISO SCID No. 5, A3): 2 ppm in HQ mode
2) Network support
NIC board as standard equipment
Support for standard printer MIB, Canon MIB and NetSpot
3) IEEE1394 as standard equipment
Able to transfer higher speed data than Centronics/USB
Superior in Plug & Play
4) Max. printable media size of A3++ (13” x 22”)
Able to output A4 double-spread with registration marks

Part 1㧦Product Specifications W2200
1-2
2. SPECIFICATIONS
2.1 Printer Specifications
2.1.1 Printer specifications
Model name
Model nameModel name
Model name
Item
ItemItem
Item W2200
W2200W2200
W2200
External
ExternalExternal
External
dimension mm
dimension mmdimension mm
dimension mm
587 (W) x 626 (D) x 209 (H)
Weight kg
Weight kgWeight kg
Weight kg Approx. 18 kg
(Including ink tanks, print head and cassette)
Paper Feeding
Paper FeedingPaper Feeding
Paper Feeding
Method
MethodMethod
Method
Cassette feed (U-turn pass) and Manual feed
Paper delivery
Paper deliveryPaper delivery
Paper delivery
method
methodmethod
method
Front delivery (Print surface upward)
Resolution
ResolutionResolution
Resolution 1200 x 2400 dpi
Printing Direction
Printing DirectionPrinting Direction
Printing Direction Uni-/Bi-directional
Print si
Print siPrint si
Print size
zeze
ze Up to A3++
Throughput
ThroughputThroughput
Throughput
Media type:
Media type:Media type:
Media type:
Plain paper
Plain paperPlain paper
Plain paper
HS HQ
Color: 9 ppm 4 ppm (ISO SCID No.5, A4)
2 ppm (ISO SCID No.5, A3)
Interface
InterfaceInterface
Interface
Standard
StandardStandard
Standard
equipment
equipmentequipment
equipment
IEEE1284 & IEEE1394 Compatible / USB Rev 1.1
Network support
Network supportNetwork support
Network support 10/100BASE-T,TX (with standard-equipped network interface board)
Detection
DetectionDetection
Detection
functions
functionsfunctions
functions
Front cover-open, Carriage position, Presence of paper, Paper width,
Presence of BJ print heads, BJ print head mis-installation, Ink
remaining amount, Waste ink tank full and Paper feed roller rotating
position
Operating Noise
Operating NoiseOperating Noise
Operating Noise 48dB (5.8 Bels) during printing
Environmental
EnvironmentalEnvironmental
Environmental
requirements
requirementsrequirements
requirements
During operation: Temperature 5 to 35°C
Humidity 10 to 90%RH (No condensation)
During non-operation: Temperature 0 to 35°C
Humidity 5 to 90%RH (No condensation)
Pow
PowPow
Power
erer
er
consumption
consumptionconsumption
consumption
44Wh (during printing)
15Wh (standby)
Safety standards
Safety standardsSafety standards
Safety standards Radio wave interference: VCCI, FCC, Taiwan/Korea EMC, CE-Mark,
C-tick and CCIB
Electrical safety: Electrical appliance regulation, UL1950, cUL,
CE-Marking, TUV, FIMKO, SASO, Energy Authority,
PSB, CB/CCIB, GOST-R and Korean Electric
Commerce
Serial No.
Serial No.Serial No.
Serial No.
Location
LocationLocation
Location
Behind the printer and on the rating plate
2.1.2 Printer life
Five years, or number of assurance pages below, whichever comes first:
1) Glossy paper (A4): 30,000 pages with 22.5% duty pattern each color
2) Proofing paper (A3+): 10,000 pages with 12% duty pattern each color

W2200 Part 1㧦Product Specifications
1-3
2.1.3 Print head/ink tank life
1) Print head life (BC-1300)
Whichever comes first:
5,000 pages (A4 Glossy paper, 22.5% duty pattern each color)
40,000 pages (A4 Plain paper, 5% duty pattern each color)
2) Ink tank life (No. of printable pages per ink tank)
For color printing: 3,400 pages (A4, 5% duty pattern)
2.2 Paper Specifications
2.2.1 Paper sizes and weights
1) Paper size See the table below.
2) Weight For cassette feeding, the paper’s weight should be 64 to 105 g/m²
3) Paper height on cassette 23 mm or less (for paper’s weight of 75g/m²)
2.2.2 Paper types
W2200
W2200W2200
W2200
Paper feeding method
Paper feeding methodPaper feeding method
Paper feeding method
Type
TypeType
Type Size
SizeSize
Size Cassette
CassetteCassette
Cassette Manual
ManualManual
Manual
(one sheet)
(one sheet)(one sheet)
(one sheet)
PB (SK/DK) A4/B5/A3 Yes Yes
KANGAS A4 Yes Yes
NEUDIEDLER A4 Yes Yes
BOISE CASCADE LTR/LGL Yes Yes
Plain
paper
LC-301 B5/A4/LTR
B4/A3/LGL
Yes Yes
HR-101
(Coated Paper)
B5/A4/LTR
B4/A3/A3+/Ledger
Yes Yes
CF-102/CF-401
(Transparency/Quick Dry Tran)
A4/LTR Yes Yes
GP-301N
Glossy Paper
A4/LTR
A3
Yes
No
Yes
PR-101
(Photo Pro)
A4/LTR/A3/A3+ No Yes
Postcard 100 x 148
mm
Yes (with a post
card support)
No
Special
paper
Semi-Glossy Paper
(Proof B)
A3+ Yes (with a
paper feed
support)
Yes

Part 1㧦Product Specifications W2200
1-4
2.2.3 Printing area
- A3/B4/A4/B5/LTR/LGL - Postcard
5mm
5mm 5mm
5mm
Print Quality
Assurance Area
Printable Area
5mm
46.2mm
Paper feed direction
26.8mm
5mm
±1.5
±1.5 ±1.5
±1.5
±1.5
±1.5
±1.5
±1.5
5mm 5mm
2.3 BJ Cartridge/Ink Tank Specifications
2.3.1 Print head BC-1300
Each Color
Each ColorEach Color
Each Color
Nozzle density 1200 dpi
Number of nozzles 1280 nozzles
Recording density 2400 dpi
2.3.2 Ink tank
Black
BlackBlack
Black Photo
PhotoPhoto
Photo
Cyan
CyanCyan
Cyan
Cy
CyCy
Cyan
anan
an Magenta
MagentaMagenta
Magenta Photo
PhotoPhoto
Photo
Magenta
MagentaMagenta
Magenta
Yellow
YellowYellow
Yellow
Ink component Dye ink Dye ink Dye ink Dye ink Dye ink Dye ink
Ink tank capacity 130 ml 130 ml 130 ml 130 ml 130 ml 130 ml

W2200 Part 1㧦Product Specifications
1-5
3. PACKAGING CONFIGURATION
After opening the box, make sure all the items below are included.
There is no storage box for storing the BJ cartridge. Keep the original box for transportation.

Part 1㧦Product Specifications W2200
1-6
4. PARTS CODE LIST
Items
ItemsItems
Items Description
DescriptionDescription
Description Code No.
Code No.Code No.
Code No. Remarks
RemarksRemarks
Remarks
Printer W2200 JPN Q51-1061
W2200 LV Q51-1062
W2200 HV Q51-1063
Print head BC-1300 AG6-8398 Consumables
BCI-1302 Black AG6-8507
BCI-1302 Cyan AG6-8508
Ink tank
BCI-1302 Magenta AG6-8509
BCI-1302 Yellow AG6-8510
BCI-1302 PhotoCyan AG6-8511
BCI-1302 PhotoMagenta AG6-8512
Options
OptionsOptions
Options
Items
ItemsItems
Items Description
DescriptionDescription
Description Code No.
Code No.Code No.
Code No. Remarks
RemarksRemarks
Remarks
Paper feed unitPaper feed unit (Second unit)
PFW-22
Q55-1360
Universal cassetteUniversal cassette for A3
(First cassette) UCW-21
Q55-1370
Universal cassetteUniversal cassette for A3
(Second cassette) UCW-22
Q55-1380
13” x 22” cassetteA3++ cassette for proofing paper
PCW-20
Q55-1340

Part 2
TROUBLESHOOTING

W2200 Part 2 : Troubleshooting
2-1
1. PRINTER OPERATION
The printer’s operation procedures, which are necessary for the troubleshooting, are explained
below.
1.1 Printer Operation Procedure
From the printer’s operation panel, it is possible to make settings during printing or network
settings, and cancel printing or an error.
Set Media
Setup
Reset/Enter
Cancel Job
Utility
Power Online Ink Replace
Online Message
LCD
(Message display)
Message LED: Orange
Online LED: Green
Operation Panel
1.2 Status Indicator
When the printer is operated, a message is shown on the LCD. When the printer operates
properly, it indicates the operation status and the instruction what the user should operate.
When an error occurs or the user has to perform some operation, the message that indicates the
operation status and the error code are indicated.
Normal operation
LCD display
LCD displayLCD display
LCD display Online LED
Online LEDOnline LED
Online LED Message LED
Message LEDMessage LED
Message LED Operation status
Operation statusOperation status
Operation status
Printable Light Light off Power ON
*1 Blinks Light off Printing in progress
During error or service call
LCD display
LCD displayLCD display
LCD display Online LED
Online LEDOnline LED
Online LED Message LED
Message LEDMessage LED
Message LED Operation status
Operation statusOperation status
Operation status
Each message Light off Blinks Error/Service call
*2 Light off Blinks Offline
Light off Light Warning display
*1: Refer to the status indication list.
*2: Refer to the error indication list.

Part 2 : Troubleshooting W2200
2-2
1.3 Printer Panel Operation
Printer settings or maintenance can be performed by operating the printer panel. (Mode open
to users.)
Depending on purposes, three types of menu are prepared for the panel operation.
1) Setup menu
Menutoseteachprinteroperationenvironment
2) Utility menu
Menu to perform self-printing or maintenance function
3) Media set menu
Menu to set the media size and media type of cassettes
Operation me
Operation meOperation me
Operation method
thodthod
thod
With the printer offline state, hold down the key decided by each menu, and you will be able
to enter the menu.
Menu
MenuMenu
Menu Key to enter menu / LCD display
Key to enter menu / LCD displayKey to enter menu / LCD display
Key to enter menu / LCD display Key to move within
Key to move withinKey to move within
Key to move within
menu / function
menu / functionmenu / function
menu / function
Execution
ExecutionExecution
Execution
key
keykey
key
Setup menu Setup key 㧪
㧪㧪
㧪key щ
щщ
щkey
Warning Display Sets whether or not to
display the warnings.
щ
щщ
щkey
Wait Time Sets the fixing wait
time when it is not set
from the computer.
щ
щщ
щkey
Expansion function
Language Sets the language on
the display.
щ
щщ
щkey
Adjust Printer Prints various
adjustment patterns
and sets the adjustment
value.
щ
щщ
щkey
Adjust Printhead
Position Adjust
Print Pattern
Sets the registration
adjustment values of
the bi-directional and
odd/even of the
adjustment pattern.
Use 㧪
㧪㧪
㧪key to change
values.
щ
щщ
щkey
LF Adjust
Print Pattern
Prints the whole LF
pattern.
щ
щщ
щkey
Adj. Setting Sets the adjustment
pattern value.
Use 㧪
㧪㧪
㧪key to change
values.
щ
щщ
щkey
Band Adjust Sets the banding
process value.
Use 㧪
㧪㧪
㧪key to change
values.
щ
щщ
щkey
Print adjustment
Paper Adjust
Print Pattern A
Print Pattern B
Sets the paper feed
amount by each use
media.
Use 㧪
㧪㧪
㧪key to change
values.
щ
щщ
щkey