Canon imageRUNNER ADVANCE DX 6000i Installation guide

FAQ Guide

FAQ Guide
What is
Your Question?
English
Español
Please read "Important Safety Instructions" before
operating this product. ⇒P.40
After you finish reading this guide, store it in a safe
place for future reference.
The information in this document is subject to change
without notice.
https://oip.manual.canon/
3

4
Paper Jams Occur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Paper Jams Occur Frequently . . . . . . . . . . . . . . . . . . 21
If Paper Jams Occur P.
20
Check the Following First . . . . . . . . . . . . . . . . . . . . 6
The Machine Does Not Respond to the
Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
The Authentication Screen (Logon Screen) Is
Displayed and You Cannot Go Further. . . . . . . . . 7
If You Cannot Send Documents to a Server
Using [Scan and Send] . . . . . . . . . . . . . . . . . . . . . . . 26
Stopping Scanning/Faxing. . . . . . . . . . . . . . . . . . . . . 26
Scanned Documents Cannot Be E-Mailed. . . . . . 27
If You Cannot Send/Forward Faxes. . . . . . . . . . . . . 28
If You Cannot Receive Faxes . . . . . . . . . . . . . . . . . . . 29
The Machine Does Not
Operate P. 6
Scan/Fax Cannot Be
Performed Successfully
Loading Paper in the Paper Drawer . . . . . . . . . . . . . 8
When You Have Loaded a Different Type of
Paper than the Preset One . . . . . . . . . . . . . . . . . . . . 9
Loading Paper in the Multi-Purpose Tray. . . . . . . 10
Loading Paper with Printed Logos . . . . . . . . . . . . . 12
Loading Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
How to Load Paper P.
8
P. 26
What's Your Problem?
Contents

5
Canceling Copy/
Print Jobs P.30
Installing the
Printer Driver P.31
Replacement Parts P.32
An Error Screen is
Displayed P.34
Images Are Shifted/Slanted. . . . . . . . . . . . . . . . . . . . 16
Irregularities Appear in Images/
Images Are Faint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Black Streaks Appear in Images . . . . . . . . . . . . . . . . 17
White Streaks/Color Streaks Appear in Images . . . 18
Bleed-through Occurs . . . . . . . . . . . . . . . . . . . . . . . . . 19
Printing Results Are
Not Satisfactory P.
16
Loading Paper or Paper
Settings Cannot Be Done
Successfully
Illustrated Index P.36
Appendix P.40
You Can Consult the User's Guide! . . . . . . . .49
If You Notice a Search Number. . . . . . . . . . . .49
Do You Want to
Know More? P.49
P. 22
Paper Is Not Fed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
If the "Load paper." Message Is Displayed . . . . . . 23
Printing Cannot Be Performed on the
Expected Side of Paper. . . . . . . . . . . . . . . . . . . . . . . 24
Printing Cannot Be Performed with the
Expected Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
In Two-Sided Printing, the Print Direction Differs
between the Front and Back Sides of the
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25