Canon imageRUNNER ADVANCE DX 8700 Series User manual

Canon
Service Guide

Canon imageRUNNER ADVANCE DX 8700 Series Service Guide
imageRUNNER ADVANCE DX 8700 Series Service Guide March 2023
Revision 7 Page ii
Published by
Canon U.S.A., Inc.
One Canon Park
Melville, NY 11747-3336
1-800-OK-CANON
E-Mail: [e-mail]
Canon U.S.A. Homepage: http://www.usa.canon.com
Canon U.S.A. Internet e-Support Center Website: http://www.support.cusa.canon.com
Canon Partner Portal Website: https://www.partners.usa.canon.com
Distributed in the United States by Canon U.S.A., Inc.
IMPORTANT
THIS SERVICE GUIDE INCLUDES THE INFORMATION RELATING TO THE
imageRUNNER ADVANCE DX 8705i, imageRUNNER ADVANCE DX 8795i, and
imageRUNNER ADVANCE DX 8786i.
SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY
SLIGHTLY FROM ACTUAL DEVICE VALUES OR THOSE FOUND IN ADVERTISING
AND OTHER PRINTED MATTER.
USE OF THIS SERVICE GUIDE SHOULD BE STRICTLY SUPERVISED TO AVOID
DISCLOSURE OF CONFIDENTIAL INFORMATION.
ALL PRICES LISTED ARE SUBJECT TO CHANGE WITHOUT NOTICE.
PART NUMBERS LISTED MAY BE CHANGED WITHOUT NOTICE TO REFLECT
ENGINEERING REVISIONS.
REVISION HISTORY
Revision
Date
Sections
Details
- May 2020 All imageRUNNER ADVANCE DX 8700 Service Guide
1 October 2020 I Introduce Unified Firmware Platform V3.11 and its features
2 March 2021 I Introduce Unified Firmware Platform V3.12 and its features
3 February 2022 I Update NFC option to no longer being available for purchase.
4 April 2022 I
• Introduce Unified Firmware Platform V3.13 and its features
• Update MiCard option to no longer being available for
purchase
5 July 2022 I, II, VIII, XI Update Booklet Trimmer-F1 to Booklet Trimmer-G1
6 November 2022
I
VI. D
VIII. F.
Introduce Unified Firmware Platform V3.13-2 and its
features
Introduce Enterprise Management Console V4.1.2
Add the Canon Data Collection Agent
7 March 2023 I
Updates references of the Unified Firmware Platform to
the UFP Features Reference Manual.

Canon imageRUNNER ADVANCE DX 8700 Series Service Guide
imageRUNNER ADVANCE DX 8700 Series Service Guide March 2023
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COPYRIGHTS AND TRADEMARKS
This Service Guide is the property of Canon U.S.A., Inc.
© Canon U.S.A., Inc. 2023. All rights reserved.
Canon, imageRUNNER, and Always Ask for Canon Genuine Toner, Parts & Supplies are registered
trademarks of Canon Inc. imageWARE is a registered trademark of Canon U.S.A., Inc.
All other company names and product names may be trademarks or registered trademarks of their
respective owners, and are hereby acknowledged.
LEGAL NOTICES
The information contained in this Service Guide constitutes confidential information of Canon
U.S.A., Inc.
Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., this Service Guide is solely for
reference purposes and may be used only by an authorized Service Provider of Canon U.S.A., Inc. No part
of this Service Guide may be reproduced or transmitted in any form by any means, electronic or mechanical,
for any purpose without the prior written consent of Canon U.S.A., Inc., except as expressly permitted
herein.
Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., the Service Provider agrees to
indemnify Canon U.S.A., Inc. and to hold it harmless from and against any and all claims arising out of
Service Provider’s possession, use, or misuse of this Service Guide.
As an authorized Canon dealership for the imageRUNNER ADVANCE DX 8705i / 8595i / 8586i you agree
that the imageRUNNER ADVANCE DX 8705i / 8595i / 8586i and its related hardware/software accessories
will not be exported from the United States except in strict accordance with the Export Administration
Regulations of the U.S. Department of Commerce and other U.S. laws and regulations controlling exports
from the United States.
Canon U.S.A., Inc. from time to time updates this online Service Guide and may modify the information
and/or specifications contained in it at any time without notice. Additionally, all prices and availability dates
listed herein are subject to change without notice. The latest version is available online at the Canon Partner
Portal and e-Support Center Websites noted above. Please make certain that you are using the latest
version. Specimens of Web pages included herein are for illustration purposes only.
DISCLAIMER
NEITHER CANON NOR ITS SUPPLIERS NOR ANY AUTHORIZED SERVICE PROVIDER SHALL BE
LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND
DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER), LOSS
OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES
FOR SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF DATA, INCLUDING,
WITHOUT LIMITATION, DATA STORED ON THE PRODUCT’S HARD DISK DRIVE, STORAGE
CHARGES OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE
USE, MISUSE OR INABILITY TO USE THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON
WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ITS SUPPLIERS OR ANY AUTHORIZED
SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL
RECOVERY OF ANY KIND AGAINST CANON OR ITS SUPPLIERS OR ANY AUTHORIZED SERVICE
PROVIDER BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING
THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES ALL
RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND THE PROPERTY OF
THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY
TO USE THE PRODUCT NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON
OR ANY AUTHORIZED SERVICE PROVIDER.

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Contents
I. Introduction .........................................................................................................................................1
A. Overview ..........................................................................................................................................1
B. Features ...........................................................................................................................................3
1. Unified Firmware Platform .......................................................................................................... 3
2. imageRUNNER ADVANCE DX Series Platform improvements................................................. 3
C. Configuration....................................................................................................................................4
D. Estimated Performance Standard..................................................................................................11
E. Optimum Performance Range and Monthly Copy/Print Volume ...................................................12
1. The Optimum Performance Range........................................................................................... 12
2. Maximum Monthly Copy/Print Volume...................................................................................... 12
II. Hardware Accessory Options ..........................................................................................................13
A. Printer Cover-H2 ............................................................................................................................13
B. Paper Deck Unit-E1 .......................................................................................................................13
C. POD Deck Lite-C1..........................................................................................................................13
D. Tab Feeding Attachment Kit-B1.....................................................................................................13
E. Copy Card Reader-F1....................................................................................................................13
F. Upright Control Panel-J1................................................................................................................13
G. Numeric Keypad-A1 .......................................................................................................................14
H. Copy Tray-R2.................................................................................................................................14
I. Booklet Finisher-W1 PRO and Staple Finisher-W1 PRO ..............................................................14
J. Booklet Finisher-X1 and Staple Finisher-X1..................................................................................14
K. Booklet Finisher-AC1 and Staple Finisher-AC1.............................................................................14
L. Puncher Unit-BS1 ..........................................................................................................................15
M. Puncher Unit-BF1...........................................................................................................................15
N. 2/3 Hole Puncher Unit-A1 ..............................................................................................................15
O. Booklet Trimmer-F1/-G1 ................................................................................................................15
P. Inner Booklet Trimmer-A1..............................................................................................................15
Q. Document Insertion Unit-N1...........................................................................................................15
R. Paper Folding Unit-J1 ....................................................................................................................16
S. Multi Function Professional Puncher-B1........................................................................................16
III. System Features and Options .........................................................................................................18
A. Copy and Print Options..................................................................................................................18
1. imagePASS-Y3 V1.1................................................................................................................. 18
2. Barcode Printing Kit-D1 ............................................................................................................ 18
3. Secure Watermark .................................................................................................................... 18
4. PCL International Font Set-A1.................................................................................................. 18
B. Universal Send...............................................................................................................................19
1. Universal Send Trace & Smooth PDF ...................................................................................... 19
2. Universal Send Security Feature .............................................................................................. 19
3. Universal Send Digital User Signature ..................................................................................... 19
C. Fax Options....................................................................................................................................19
1. Super G3 FAX Board-AS2........................................................................................................ 19
2. Super G3 2nd Line Fax Board-AS2 .......................................................................................... 19
3. Super G3 3rd/4th Line Fax Board-AS2..................................................................................... 19
4. IP FAX Expansion Kit-B1 .......................................................................................................... 19
5. Remote Fax Kit-A1.................................................................................................................... 20
D. Accessibility Options ......................................................................................................................20
1. Voice Guidance Kit-B2.............................................................................................................. 20
2. Voice Operation Kit-D1 ............................................................................................................. 20
3. ADF Access Handle-A1 ............................................................................................................ 20

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IV. Document Storage Capabilities .......................................................................................................21
A. Mail Box .........................................................................................................................................21
B. Network ..........................................................................................................................................21
C. Memory Media ...............................................................................................................................22
D. Advanced Box ................................................................................................................................22
V. Security Features and Options ........................................................................................................23
A. Authentication and Usage Management........................................................................................23
1. Universal Login Manager.......................................................................................................... 23
2. Department ID Management .................................................................................................... 23
3. UA (Universal Authentication)................................................................................................... 23
4. Card Reader Solutions.............................................................................................................. 24
5. Access Management System ................................................................................................... 24
6. uniFLOW Online ....................................................................................................................... 24
7. uniFLOW Online Express ......................................................................................................... 25
B. Data Management and Security ....................................................................................................26
1. Initialize All Data/Settings Function .......................................................................................... 26
2. TPM (Trusted Platform Module) ............................................................................................... 27
3. HDD Data Erase ....................................................................................................................... 28
4. HDD Data Erase Scheduler...................................................................................................... 28
5. HDD Data Encryption Kit .......................................................................................................... 28
6. HDD Data Mirroring Kit-J1 ........................................................................................................ 28
C. Document Security.........................................................................................................................29
1. Adobe LiveCycle Rights Management ES Server Integration.................................................. 29
2. PDF/XPS Visible Digital Signature ........................................................................................... 29
3. Encrypted Secure Print Software.............................................................................................. 29
4. iR-ADV Security Kit-AG1 for IEEE 2600 Common Criteria Certification .................................. 30
D. Network Security ............................................................................................................................31
1. IPSec ........................................................................................................................................ 31
2. Filtering by Port Number........................................................................................................... 31
3. IPv6........................................................................................................................................... 31
4. Wired / Wireless Security and Authentication........................................................................... 31
E. Device Security ..............................................................................................................................32
1. Security Policy Settings ............................................................................................................ 32
2. Restrict Service Representative Access Function.................................................................... 32
3. Verify System at Startup ........................................................................................................... 33
4. SIEM (Security Information and Event Management) Integration ............................................ 33
5. McAfee Embedded Control....................................................................................................... 33
VI. Software Solutions............................................................................................................................34
A. Document Management and Binding.............................................................................................34
1. imageRUNNER ADVANCE Desktop ........................................................................................ 34
2. imageRUNNER ADVANCE Quick Printing Tool....................................................................... 34
3. Therefore .................................................................................................................................. 35
4. eCopy PDF Pro Office .............................................................................................................. 35
B. Scan Management Software..........................................................................................................36
1. Authorized Send ....................................................................................................................... 36
2. eCopy ShareScan..................................................................................................................... 36
3. uniFLOW (Scanning) ................................................................................................................ 36
4. uniFLOW Online ....................................................................................................................... 36
5. uniFLOW Online Express ......................................................................................................... 36

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C. Print/Output Management Software...............................................................................................37
1. Direct Print & Scan for Mobile................................................................................................... 37
2. uniFLOW................................................................................................................................... 37
3. uniFLOW Online ....................................................................................................................... 37
4. uniFLOW Online Express ......................................................................................................... 37
5. AA-PRINT (Advanced Anywhere Print) .................................................................................... 38
6. EFI PrintMe ............................................................................................................................... 38
7. Canon Mobile Printing............................................................................................................... 38
D. Device Security and Management Software..................................................................................39
1. AA-PROX (Advanced Authentication – Proximity Card)........................................................... 39
2. uniFLOW Device Security & Management ............................................................................... 39
3. uniFLOW Serverless Secure Print............................................................................................ 39
4. uniFLOW Online ....................................................................................................................... 39
5. uniFLOW Online Express ......................................................................................................... 39
6. imageWARE Enterprise Management Console ....................................................................... 40
7. imageWARE Secure Audit Manager Express .......................................................................... 40
8. MEAP Web Connection Kit....................................................................................................... 40
9. MDS Cloud................................................................................................................................ 40
E. Business Workflow Software .........................................................................................................41
1. Forms and Print Services for Salesforce .................................................................................. 41
2. Enterprise Imaging Platform ..................................................................................................... 41
VII. Dealer Sales/Service Authorization and Educational Training.....................................................42
A. Learning Path for Existing Technicians..........................................................................................42
B. Learning Path for New Technicians ...............................................................................................42
C. Foundational Prerequisites ............................................................................................................43
D. Certification ....................................................................................................................................43
E. Who Should Attend ........................................................................................................................43
F. uniFLOW Online and uniFLOW Online Express Training Courses ...............................................44
1. uniFLOW Online ....................................................................................................................... 44
2. uniFLOW Online Express ......................................................................................................... 44
G. Data Backup Service Training Course...........................................................................................44
H. Multi Function Professional Puncher-A1/B1 Training ....................................................................45
1. Learning Path for Technicians certified on the Professional Puncher-B1 ............................... 45
2. Learning Path for New Technicians.......................................................................................... 45
I. Training Facilities ...........................................................................................................................45
1. Online Courses ......................................................................................................................... 45
2. Classroom Training Facilities.................................................................................................... 45
J. Course Equipment .........................................................................................................................45
K. Service Materials............................................................................................................................46
VIII. Servicing Notes .................................................................................................................................47
A. Power and Plug Requirements ......................................................................................................47
B. Installation Weight & Dimensions ..................................................................................................50
C. Installation Space Requirements ...................................................................................................52
D. Estimated Installation Times ..........................................................................................................54
E. Recommended System Engineer Requirements...........................................................................56
F. Canon Remote Services ................................................................................................................57
1. imageWARE Remote................................................................................................................ 57
2. Optional Integration Applications .............................................................................................. 58
3. UGW SnapShot ........................................................................................................................ 58
4. Device Management Tool......................................................................................................... 59
5. Dealer Dashboard..................................................................................................................... 59
6. Content Delivery System .......................................................................................................... 60
7. Remote Operator’s Software Kit ............................................................................................... 61

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G. Device Configuration Management................................................................................................62
1. Device Configuration Manager ................................................................................................. 62
2. Device Migration Navigator....................................................................................................... 62
H. Data Backup Service......................................................................................................................63
I. Firmware Upgrade .........................................................................................................................64
1. Service Support Tool ................................................................................................................ 64
2. Content Delivery System .......................................................................................................... 64
J. LMS (License Management System).............................................................................................65
K. Content Delivery System Website .................................................................................................65
L. Hard Disk Drive Handling...............................................................................................................66
M. Special Tools, Solvents & Oils .......................................................................................................66
N. Consumables .................................................................................................................................67
O. Consumable Parts..........................................................................................................................68
P. Periodically Replaced Parts ...........................................................................................................73
Q. Periodic Maintenance.....................................................................................................................74
R. Soft Counter ...................................................................................................................................76
S. MEAP Counter ...............................................................................................................................77
T. Toner Bottle Counter......................................................................................................................78
IX. Limited Warranty Support ................................................................................................................79
A. imageRUNNER ADVANCE DX 8700 Limited Warranty Conditions..............................................79
B. GPR-37/38 Drum Unit Limited Warranty........................................................................................79
C. Warranty Programs ........................................................................................................................79
D. Service Parts Availability................................................................................................................80
X. Product Technical Support Offerings .............................................................................................81
A. Canon USA Technical Support Center ..........................................................................................81
B. Technical Support Escalation ........................................................................................................81
C. Internet Support .............................................................................................................................83
XI. Appendix ............................................................................................................................................84
A. Registered Paper Types and Weight .............................................................................................84
B. Specifications .................................................................................................................................85
C. Canon imageRUNNER ADVANCE DX 8705i/8595i/8586i SERIES LIMITED WARRANTY.......111
D. GPR-37/38 Drum Unit Limited Warranty......................................................................................112
E. List of Tables................................................................................................................................113
F. List of Figures...............................................................................................................................114

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I. Introduction
This section contains the product overview, features, configurations, estimated
performance standards, and monthly print volume.
A. Overview
The Canon imageRUNNER ADVANCE DX 8700 Series consists of the
imageRUNNER ADVANCE DX 8705i, imageRUNNER ADVANCE DX 8795i,
and the Canon imageRUNNER ADVANCE DX 8786i.
The imageRUNNER ADVANCE DX 8700 Series is a family of high-speed, high-
performance black-and-white digital imaging devices. The imageRUNNER
ADVANCE DX platform features enhancements focused on Workflow
Efficiency, Device & Fleet Management Efficiency, Security, Cost
Management, Sustainability, and Reliability.
The Canon imageRUNNER ADVANCE DX 8700 Series is the successor to the
imageRUNNER ADVANCE 8500 III Series devices.
These models bring the following capabilities to end-users in a high volume
office and Central Reproduction Department (CRD) facilities.
Note: For a detailed list of specifications and differences between the models,
please refer to the Specifications section in the Appendix.
•The imageRUNNER ADVANCE DX 8705i and imageRUNNER ADVANCE
DX 8795i are Segment 6 devices that print and copy B&W (Black and
White) (Letter sized sheets) at speeds of up to 105-ppm (pages per minute)
and 95-ppm respectively.
•The imageRUNNER ADVANCE DX 8786i is a Segment 5 device that prints
and copies B&W (Letter sized sheets) at speeds of up to 86-ppm.
•Standard Single-Pass Duplexing Automatic Document Feeder (ADF) and
Color Image Reader with a scanning speed of up to 270 ipm (images per
minute) (Color) at 300 dpi (dots per inch) and a capacity of up to 200-sheets
(20 lb bond (80 g/m2)).
•A 250 GB hard disk drive (HDD) expandable to a 1 TB HDD, and 3 GB of
RAM (Random Access Memory)
•Standard paper sources include two (2) paper drawers, two (2) paper
cassettes and one multi-purpose tray that can hold a up to 4,360 sheets of
paper (20 lb bond (75 g/m2)). Optional paper input options increase the
paper capacity to up to 8,020 sheets (20 lb bond (75 g/m2)).
•Supports a maximum paper size of up to 13” x 19”.
•Standard USB 3.0 high-speed connectivity is available on the rear-right
side of the machine for connecting devices such as an external Hard Disk.
Standard USB 2.0 high-speed connectivity is available on the front-right
side of the machine for scanning to or printing from USB memory media.

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•Standard Color Universal Send.
•Standard UFR II, PCL5, PCL6, Adobe PostScript 3, and
PDF/XPS/TIFF/JPEG Direct Printing.
•The main unit includes a motion sensor designed to reduce the perceived
waiting time for the device to recover from sleep mode. The device is able
to detect an approaching user, predict the user’s intent, and recover from
sleep mode accordingly. Likewise, the device can predict when the user is
finished using the device and returns to sleep mode. Three (3) sensitivity
settings are available and, the motion sensor can be turned off allowing the
device to transition to and from sleep mode like predecessor models.
•Standard wireless LAN Support for IEEE 802.11 b,g,n.
•Standard security features available with imageRUNNER ADVANCE DX
8700 Series include:
-SIEM Integration
-Verify System at Startup
-McAfee Embedded Control
-HDD Data Encryption
-HDD Data Erase
-HDD Initialize
-Forced Hold Printing
-Encrypted Secure Print
-Encrypted PDF
-Digital Signature PDF (Device and User Signature)
-IPsec
-SMB 3.0
-TLS 1.3
•The imageRUNNER ADVANCE DX 8700 Series includes the UFP (Unified
Firmware Platform), which provides a common firmware base for the
imageRUNNER ADVANCE DX devices and imageRUNNER ADVANCE.
•The imageRUNNER ADVANCE DX 8700 Series machines are ENERGY
STAR certified.

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B. Features
1. Unified Firmware Platform
The UFP (Unified Firmware Platform) provides a common firmware base
for the imageRUNNER ADVANCE DX devices and imageRUNNER
ADVANCE Third Generation devices. This makes it possible to unify
development, and reflect the same functions in all supported devices.
The UFP has been designed for advanced functionality, high-reliability, and
ease of operation. The UFP enables digital-business communications,
such as imaging technology, cloud connectivity, and mobile solutions to
work together.
UFP updates are performed on a regular basis, and include new
specifications and enhancements. Critical bug fix firmware updates are
released as needed.
The UFP offers the following features and benefits across all supported
devices in your fleet:
•Consistent firmware updates (Updates are released on a regular basis)
•New features with new specifications
•Error fixes (Critical bug fix firmware updates are released as needed)
See the Unified Firmware Platform Features Reference Manual available
on the Partner Portal and e-Support for the latest UFP release available for
this model series, and the new features introduced with that release.
2. imageRUNNER ADVANCE DX Series Platform improvements
UI (User Interface) improvements:
•The standard embedded 10.1” Color Wide Super VGA high-resolution
TFT screen with flick, pinch, and drag and drop operability1. The UI
provides familiar smartphone-like functionality with an operational soft-
key keypad added to the touchscreen UI. An optional Upright Control
Panel is available.
•With the introduction of the imageRUNNER ADVANCE DX models,
on-screen soft-key support is now standard. The Home screen is
comprised of Main Menu buttons and Timeline. The Home screen
consolidates the Quick Menu and Main Menu functions. The Timeline
displays the settings of the previous 10 jobs performed (copy, scan and
send, store, access to stored files, and fax).
1 Flick is not available on the following screens: one touch menu, [Options] menu in Copy/Box/Send, Settings/Registration. Pinch
can be used on any menu or function screen. Default is off, and can be turned on in Settings/Registration -> Preferences ->
Accessibility Settings -> Enable Screen Magnification. Drag and Drop to rearrange the button layout in the Quick Menu. Toggle
on-off in the bottom right corner.

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C. Configuration
Note: All Configurations shown are for reference purposes only and are subject
to change without notice. Please refer to the Dealers Price List on the Partner
Portal Website (https://www.partners.usa.canon.com) for the most up-to-date
Item Numbers.
Table 1 – Main Engine
Item Item Number2
imageRUNNER ADVANCE DX 8705i with POD Deck Lite-C1, Document Insertion Unit-N1,
Multi Function Professional Puncher-B1, Paper Folding Unit-J1, and Booklet Finisher-W1 PRO
Print Engine
imageRUNNER ADVANCE DX 8705i (The following two items must be purchased)
imageRUNNER ADVANCE DX 8705i / 8795i / 8786i 3, 44083C003AA
imageRUNNER ADVANCE DX 8705i Speed License 54093C001AA
imageRUNNER ADVANCE DX 8795i (The following two items must be purchased)
imageRUNNER ADVANCE DX 8705i / 8795i / 8786i 3, 44083C003AA
imageRUNNER ADVANCE DX 8795i Speed License 5 4094C001AA
imageRUNNER ADVANCE DX 8786i (The following two items must be purchased)
imageRUNNER ADVANCE DX 8705i / 8795i / 8786i 3, 64083C003AA
imageRUNNER ADVANCE DX 8786i Speed License 54095C001AA
2 Item Numbers and Part Numbers are subject to change without notice.
3 Ships standard with 200-sheet Single Pass Duplexing Automatic Document Feeder, Color Image Reader, 2 x 1,500-Sheet
Paper Drawers, 2 x 550-sheet Paper Cassettes, Tab Feeding Attachment Kit, UFRII/PCL/PS Printing, Direct PDF/XPS Printing,
Color Universal Send with PDF, High Compression, Encrypted PDF, Digital Signature PDF (Device and User Signature), Trace
and Smooth PDF, Searchable PDF/XPS, OOXML (Scan to PPT and Word), Universal Login Manager(Requires Download),
uniFLOW Online Express, Access Management System, HDD Data Erase, Data Encryption (FIPS-140-2), IP Sec,Encrypted
Secure Print, Secure Watermark, Web Browser, Color Image Reader, Ethernet 1000Base-T/100Base-TX/10Base-T, USB
2.0/3.0 High Speed Connectivity, Wifi connectivity, Remote Operator's Software Kit, USB Device Port, Color Network
ScanGear and Drum Units.
4 Requires Staple Finisher-X1, Booklet Finisher-X1, Staple Finisher-W1 PRO, or Booklet Finisher-W1 PRO or Copy Tray.
5 eLAN item (License Access Number is delivered via CNA System).
6 Requires Staple Finisher-AC1, Booklet Finisher-AC1, Staple Finisher-X1, Booklet Finisher-X1, Staple Finisher-W1 PRO, or
Booklet Finisher-W1 PRO or Copy Tray.

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Table 2 – imageRUNNER ADVANCE DX 8700 Series Finishing Accessories
Item Item Number2
Staple Finisher-X1 70099C002AA
Booklet Finisher-X1 7 0100C002AA
Staple Finisher-W1 PRO 7 0117C002AB
Booklet Finisher-W1 PRO 7 0118C002AB
Inner Booklet Trimmer-A1 8(for Booklet Finisher-X1) 2988B001AA
Booklet Trimmer-F1 9(for Booklet Finisher-W1 PRO) (No Longer Available) -
Booklet Trimmer-G1 9(for Booklet Finisher-W1 PRO) 5225C001AA
Puncher Unit-BF1 10 (for Staple Finisher-X1 and Booklet Finisher-X1) 2895B002AA
Puncher Unit-BS1 11 (for Staple Finisher-W1 PRO and Booklet Finisher-W1 PRO) 5738B002AA
Document Insertion Unit-N1 12 0102C002AA
Inserter Option controller Kit-A1 13
(Required when attached with Staple Finisher-W1 PRO or Booklet Finisher-W1 PRO)
0161C001AA
Paper Folding Unit-J1 12 0103C001AA
Multi Function Professional Puncher-B1 14, 15 0258C005AA
MF Professional Puncher Attachment Kit-A1 0997C001AA
Loose Leaf 3-Hole Punch A4/LTR-B1 16 0259C001AA
Loose Leaf 5-Hole Punch LTR-B1 16 0259C002AA
Velo Bind 11-Hole Punch LTR-B1 16 0259C003AA
Plastic Comb 19-Hole Punch LTR-B1 16 0259C004AA
Twin Loop 21-Hole Punch LTR-B1 16 0259C005AA
Twin Loop 32-Hole Punch LTR-B1 16 0259C006AA
Color Coil 44-Hole Punch LTR-B1 16 0259C007AA
High Durability Color Coil 44-Hole Punch LTR-B1 16 0259C016AA
High Durability Loose Leaf 3-Hole Punch LTR-B1 16 0259C017AA
High Durability Plastic Comb 19-Hole Punch LTR-B1 16 0259C018AA
2 Item Numbers, eLAN Item Numbers and Part Numbers are subject to change without notice.
7 Staple Finisher-X1, Booklet Finisher-X1, Staple Finishrer-W1 PRO, Booklet Finisher-W1 PRO, Staple Finisher-AC1, Booklet
Finisher-AC1 and Copy Tray-R2 cannot be installed at the same time.
8 Option for Booklet Finisher-X1. Inner Booklet Trimmer-A1 and Booklet Trimmer-F1/-G1 cannot be installed at the same time.
9 Option for Booklet Finisher-W1 PRO. Inner Booklet Trimmer-A1 and Booklet Trimmer-F1/-G1 cannot be installed at the same
time.
10 Option for Staple Finisher-X1 or Booklet Finisher-X1. Installs inside finisher. Puncher Unit-BF1 and Puncher Unit-BS1 cannot
be installed at the same time.
11 Option for Staple Finisher-W1 PRO or Booklet Finisher-W1 PRO. Puncher Unit-BF1 and Puncher Unit-BS1 cannot be installed
at the same time.
12 Option for Staple Finisher-X1, Booklet Finisher-X1, Staple Finisher-W1 PRO or Booklet Finisher-W1 PRO
13 Required when only when the Document Insertion Unit and Staple Finisher-W1 or Booklet Finisher-W1 are attached.
14 Requires the MF Professional Puncher Attachment Kit-A1
15 Staple Finisher-X1, Booklet Finisher-X1, Staple Finisher-W1 PRO or Booklet Finisher-W1 PRO is required.
16 Optional punch die for Multi-Function Professional Puncher-B1. Only one die can be installed at a time.

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imageRUNNER ADVANCE DX 8700 Series Service Guide March 2023
Revision 7 Page 6
Table 3 – imageRUNNER ADVANCE DX 8786i Only Finishing Accessories
Item Item Number2
Staple Finisher-AC1 7, 17 3235C001BA
Booklet Finisher-AC1 7, 17 3236C001AA
2/3 Hole Puncher Unit-A118 0126C001AA
Finisher Jogger Kit-A1 18 3237C001AA
2 Item Numbers, eLAN Item Numbers and Part Numbers are subject to change without notice.
7 Staple Finisher-X1, Booklet Finisher-X1, Staple Finishrer-W1 PRO, Booklet Finisher-W1 PRO,
Staple Finisher-AC1, Booklet Finisher-AC1 and Copy Tray-R2 cannot be installed at the same time.
Table 4 – Hardware Accessories
Item
Item Number
2
Paper Deck Unit-E1 19 0162C002AA
POD Deck Lite-C1 19 0163C002AB
Copy Tray-R2 7 0164C002AA
Tab Feeding Attachment Kit-B1 20 6793A004AA
Double Feeding Detection Kit-B1 1097B002AA
Utility Tray-B1 0165C001AA
Upright Control Panel-J1 4024C001AA
Printer Cover-H2 21 0097C002AA
USB Key Board (Cherry) 22 1266V426
Copy Card Reader Attachment-A4 3730B004AA
Copy Card Reader-F1 23 4784B001AA
Canon Card Set-A1 (1-30) 4781B001AA
Canon Card Set-A2 (31-100) 4781B002AA
Canon Card Set-A3 (101-200) 4781B003AA
Canon Card Set-A4 (201-300) 4781B004AA
Canon Card Set-A5 (301-500) 4781B005AA
Canon Card Set-A6 (501-1000) 4781B006AA
Braille Label Kit-F1 7518A004AA
ADF Access Handle-A1 1095B001AA
2 Item Numbers, eLAN Item Numbers and Part Numbers are subject to change without notice.
7Staple Finisher-X1, Booklet Finisher-X1, Staple Finishrer-W1 PRO, Booklet Finisher-W1 PRO,
Staple Finisher-AC1, Booklet Finisher-AC1 and Copy Tray-R2 cannot be installed at the same time.
17 Inner Booklet Trimmer-A1, Booklet Trimmer-F1/-G1, Document Insertion Unit-N1, Paper Folding Unit-J1 or Multi Function
Professional Puncher-B1 cannot be attached.
18 Requires the Staple Finisher-AC1 or Booklet Finisher-AC1.
19 Paper Deck Unit-E1 and POD Deck Lite-C1 cannot be installed at the same time.
20 Additional Tab Feeding Attachment for cassettes 3 or 4.
21 Requires removing the standard Single Pass Duplexing ADF and Reader.
22 When installing USB Keyboard, it is recommended to install the Universal Keyboard Stand-A1 or the Utility Tray-B1
23 Requires the Copy Card Reader Attachment Kit-A3.

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Revision 7 Page 7
Table 4 – Hardware Accessories Continued
Item Item Number2
Copy Control Interface Kit-A1 24 3726B001AA
Convenience Stapler-C1 3806V864
Universal Keyboard Stand-A2 3954V774
Card Reader Assembly for Universal Keyboard Stand 2212V478
imageRUNNER ADVANCE DX Series Control Panel Protective Film (10 pack) 25 3821V580
imageRUNNER ADVANCE DX Series Control Panel Protective Film (100 pack) 25 3821V581
Table 5 – System Connectivity Accessories
Item Item Number2
eLAN
Number
5
PCL International Font Set-A1
-
4821B003AA
Barcode Printing Kit-D1
-
3999B004AA
MEAP Web Connection Kit V5.7 SP1
-
4848B121AA
Super G3 FAX Board-AS2
0166C007AA
-
Super G3 2nd Line Fax Board-AS2 26
0167C007AA
-
Super G3 3rd/4th Line Fax Board-AS2 27
0168C004AA
-
IP FAX Expansion Kit-B1
27
0170C004AA
Remote FAX Kit-A1 28
-
3679B005AA
HDD Mirroring Kit-J1 29
0180C001AA
-
HDD Data Erase Scheduler V3.1.3
-
4164BV44AC
HDD Data Erase Scheduler V3.1.3 NFR
-
4164BV45AC
2.5inch/250GB HDD-N1 30
0177C001BA
-
2.5inch/1TB HDD-P1
0178C001AA
-
Voice Guidance Kit-G1
31, 32
0171C001AA
-
Voice Operation Kit-D1 31, 32
0172C002AA
-
iR-ADV Security Kit-AG1 for IEEE 2600 Common Criteria
Certification 33 4522C001AA -
Connection Kit-A3 for Bluetooth LE
4041C002AA
-
NFC KIT-E1 (No Longer Available)
-
-
Numeric Keypad-A2
4036C002AA
-
2 Item Numbers, eLAN Item Numbers and Part Numbers are subject to change without notice.
5 The eLAN (Electronic License Access Number) is delivered via the CNA section of the Partner
Portal Website.
24 Cannot be installed if Card Reader-F1 is installed.
25 For all imageRUNNER ADVANCE DX models. For Third Generation imageRUNNER ADVANCE models, please use Third
Generation imageRUNNER ADVANCE Control Panel Protective Film (incl. Keypad) (10 pack) (3821V582) or(100 pack)
(3821V583). Designed for use on flat panel only. Not intended for use on upright control panel.
26 Requires Super G3 FAX Board-AS2
27 Requires Super G3 FAX Board-AS2 and Super G3 2nd Line Fax Board-AS2.
28 Cannot be installed with Super G3 FAX Board-AS2.
29 HDD Mirroring feature requires two hard drives, either one additional 2.5inch/250GB HDD-N1 with standard 250GB HDD or
two 2.5 inch/1TB HDD-P1 replacing standard 250GB HDD.
30 250 GB HDD for mirroring functionality only, cannot be used to increase storage.
31 Voice Guidance Kit-G1 and Voice Operation Kit-D1 cannot be installed at the same time.
32 Requires the Numeric Keypad-A1.
33 Includes iR-ADV Security Kit-AG1 for IEEE 2600 Common Criteria Certification. Specified configurations and settings need to
be applied to the device in order to achieve and maintain IEEE2600.1 CC Certification. Cannot be configured with MEAP Web
Connection Kit G3, Remote Fax Kit-A1, imagePASS-Y3 V1.1, IP FAX Expansion Kit-B1, Copy Card Reader-F1, NFC KIT-E1,
Connection Kit-A2 for Bluetooth LE, all imageWARE options and all MEAP applications.

Canon imageRUNNER ADVANCE DX 8700 Series Service Guide
imageRUNNER ADVANCE DX 8700 Series Service Guide March 2023
Revision 7 Page 8
Table 6 – System Connectivity Accessories imagePASS
Item
Item Number2
imagePASS-Y3 V1.134
4101C002AA
OS upgrade kit for Y335
5727B025AA
Fiery Compose
2351B008AA
Fiery Impose
6596A047AA
Fiery Impose and Compose
6596A048AA
Fiery imageViewer
7752A035AA
Removable Hard Disk Drive Kit-B6
0134B011AA
Integrated Interface & Stand-NX One 36
3725V626
2 Item Numbers, eLAN Item Numbers and Part Numbers are subject to change without notice.
34 Ships standard with Hot Folder, Secure Erase, Paper Catalog Kit, and VDP-A1 Kit.
35 Upgrade for existing imagePASS-Y3 V1.0 devices. Kit upgrades Windows 10 2016 up to Windows 10 2019 (IoT Enterprise
versions). CWS 6.4 does not support 32-bit Windows Environments and Mac OS 10.10 and earlier.
36 Ships with 22" LCD monitor, keyboard and mouse.

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imageRUNNER ADVANCE DX 8700 Series Service Guide March 2023
Revision 7 Page 9
Table 7 – imageRUNNER ADVANCE Solutions
Item Item Number2eLAN
Number
5
Authorized Send V7.3 (1 License) 37 - 4224C062AA
Authorized Send V7.3 (10 Licenses) 37 - 4224C063AA
Authorized Send V7.3 (100 Licenses) 37 - 4224C064AA
Authorized Send V7.3 (1 License NFR) 37 - 4224C065AA
Authorized Send To Fax V7.3 (1 License) e-LAN - 4224C066AA
Authorized Send V7.3 Add-on Option (1 License) e-LAN - 4224C015AA
Authorized Send V7.3 Worldox Add-on Option (1 License) e-LAN - 4224C016AA
Authorized Send V7.3 Bar Code Recognition Add-on Option
(1 License) e-LAN
- 4224C017AA
Authorized Send V7.3 Fax Server Add-on Option
(1 License) e-LAN
- 4224C018AA
MiCard PLUS SC 38 (No Longer Available) - -
AA-PRINT MFP V1.5 Gen3 37 - 4164BT59AA
AA-PRINT MFP V1.5 Gen3 NFR 37 - 4164BT60AA
MEAP Web Connection Kit V5.7 SP1 - 4848B121AA
PaperCut Gen3+ MEAP License - 4224C027AA
Direct Print and Scan for Mobile39 V2.3.2 1L - 4164BM80AB
Direct Print and Scan for Mobile39 V2.3.2 NFR 1L - 4164BM81AA
Object Generator (for AS400 printing) License with 3 year
Maintenance
40
- 4223C001AA
Object Generator Additional 1 year Maintenance - 4223C002AA
mxHero Secure Scan to Email41, 42, 43 - 2659C060AA
2 Item Numbers, eLAN Item Numbers and Part Numbers are subject to change without
notice.
5 The eLAN (Electronic License Access Number) is delivered via the CNA section of the
Partner Portal Website.
37 The Application/Jar file can be attained through download only from http://www.canon.com/fau/downloads/.
38 MiCard PLUS SC supports 35 different proximity cards types. Refer to the Partner Portal Website for a complete list of
supported card frequencies
39 No longer available for purchase.
40 eLAN item (License Access Number is delivered via CNA System). Software provided through e-support.
41 mxHero license is only available for purchase on the Canon Business Services
42 mxHero Secure Scan to Email licenses are sold per device, per year, while prorated by month. All purchases are paid up-front.
Minimum license purchase term is 1 year, and Maximum License purchase term is 5 years.
43 mxHero can be ordered by any Dealership without engaging Canon U.S.A. Professional Services (CIIS), as long as at least
one Systems Engineer from the Dealership has completed the mxHero Training course, and passed the certification test.
Training is available at the Service Training Solutions section of the eSupport Center Website.

Canon imageRUNNER ADVANCE DX 8700 Series Service Guide
imageRUNNER ADVANCE DX 8700 Series Service Guide March 2023
Revision 7 Page 10
Table 8 – Supplies and Consumables
Supplies and Consumables
Item
Item Number2
Staple Cartridge-X1 (for Staple Finisher-AC1 & Booklet Finisher-AC1) 44 0146C001AA
Staple Cartridge-Y1 (for Booklet Finisher-AC1) 45 0148C001AA
Staple-N1 (for Staple Finisher-X1, Booklet Finisher-X1, Staple Finisher-W1 PRO or
Booklet Finisher-W1 PRO)
44
1007B001AA
Staple-P1 (for Booklet Finisher-X1 and Booklet Finisher-W1 PRO) 45 1008B001AA
2 Item Numbers, eLAN Item Numbers and Part Numbers are subject to change without
notice.
Table 9 – Toner and Drum
Toner, Starter and Drum
Item
Item Number2
GPR-37/38 Black Drum Unit (6M impressions) 3765B003AA
GPR-37 Black Toner (70,000 impressions at 6% coverage) 3764B003AA
2 Item Numbers, eLAN Item Numbers and Part Numbers are subject to change without
notice.
44 Used for corner/double stapling only. 3 cartridges per case. 5,000 staples per cartridge.
45 Used for booklet finishing only. 2 cartridges per case. 2,000 staples per cartridge.

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imageRUNNER ADVANCE DX 8700 Series Service Guide March 2023
Revision 7 Page 11
D. Estimated Performance Standard
The EPS (Estimated Performance Standard) is an estimate of the maximum
print and scan volume the machine can achieve during its performance life.
The EPS is based on:
•Regular service by a Canon authorized service technician
•The use of recommended media
•The use of Genuine Canon service and consumable parts
The actual performance of the machine may vary, based on customer usage
factors, the physical environment in which the machine is installed, the types
of jobs performed, and the types of media used.
The following EPS values are for reference purposes only, and are based on
the use of LTR size paper.
Table 10 – Estimated Performance Standard
Item
Estimated Performance Standard
imageRUNNER ADVANCE
DX 8700 Series Main Engine
Up to 12,000,000 pages (LTR), or 5 years, whichever is
earlier (including when the machine is powered ON for a
whole day)
Reader Assembly
Up to 400,000 scans (LTR: fixed reading)
Up to 2,000,000 sheets (LTR: stream reading), or 5
years, whichever is earlier (including when the machine
is powered ON for a whole day)

Canon imageRUNNER ADVANCE DX 8700 Series Service Guide
imageRUNNER ADVANCE DX 8700 Series Service Guide March 2023
Revision 7 Page 12
E. Optimum Performance Range and Monthly Copy/Print Volume
1. The Optimum Performance Range
The optimum performance range is the volume range that the equipment
is intended to run on a regular basis to maintain a high level of performance
and print/copy quality.
Running the equipment within this range ensures that no undue stress is
placed on components, and it allows time for the proper servicing and
maintenance of the equipment.
2. Maximum Monthly Copy/Print Volume
The maximum monthly copy/print volume is the maximum number of pages
the machine can produce within a one-month period (based on letter size
paper). However, the device should not be used to produce the maximum
number of pages, or a greater volume, on a consistent monthly basis.
Sustained use of the machine at this level will significantly impact the long
term performance and durability of the machine. You should expect an
increase in the number of service calls and down time during periods of
Maximum production use.
Table 11 – Optimum Performance Range and Monthly Copy/Print Volume
Model
Optimum Performance
Range
(based on LTR sized paper)
Maximum Monthly Volume
(based on LTR sized paper)
imageRUNNER ADVANCE
DX 8505i
Approximately
80,000 to 300,000 Up to 1,000,000
imageRUNNER ADVANCE
DX 8595i
Approximately
60,000 to 250,000 Up to 900,000
imageRUNNER ADVANCE
DX 8586i
Approximately
40,000 to 200,000 Up to 800,000

Canon imageRUNNER ADVANCE DX 8700 Series Service Guide
imageRUNNER ADVANCE DX 8700 Series Service Guide March 2023
Revision 7 Page 13
II. Hardware Accessory Options
Canon-Branded paper feed, accessories and finishers for the imageRUNNER
ADVANCE DX 8700 Series.
Refer to the Appendix to see the specifications for the hardware accessory options.
A. Printer Cover-H2
•Printer Cover-H2 is installed in place of the Duplex Image Reader when
this machine is used as a printer model.
•This option requires removing the standard Single Pass Duplexing
Automatic Document Feeder and Color Image Reader.
B. Paper Deck Unit-E1
•Provides an additional paper capacity of approximately 3,660 sheets
(20 lb bond (75 g/m2)).
•Supports LTR-sized paper only.
•Supports paper weights up to 140 lb index (256 g/m2).
•Cannot be installed with the POD Deck Lite-C1.
C. POD Deck Lite-C1
•Provides an additional paper capacity of approximately 3,660 sheets
(20 lb bond (75 g/m2)).
•Supports paper sizes up to 11” x 17”.
•Supports paper weights up to 140 lb Index (256 g/m2).
•Cannot be installed with the Paper Deck Unit-E1.
D. Tab Feeding Attachment Kit-B1
•Enables printing on tab paper from Paper Drawer 3 or Paper Drawer 4.
•One Tab Feeding Attachment Kit is included with the imageRUNNER
ADVANCE.
E. Copy Card Reader-F1
•Enables Department ID Management using a control card. End-users are
required to authenticate using a control card before starting an operation.
•Up to 1,000 Department IDs can be registered.
•Requires the optional Copy Card Reader Attachment-A4.
F. Upright Control Panel-J1
•The upright control panel features a pressure type 10.4” SVGA Full-Color
touchscreen.
•The user can adjust the position and angle of the control panel to enable
efficient operation.