Canon Laser Shot LPB3500 User manual

ENG
IMPORTANT:
Read this manual carefully before using your printer.
Save this manual for future reference.
Laser Beam Printer
User's Guide
User's Guide

LBP3500
Laser Printer
User's Guide

Manuals for the Printer
The manuals for this printer are arranged as follows. Please refer to them for detailed information.
CD-ROM
Guides with this symbol are PDF manuals included on the accompanying CD-ROM.
•
Installation
•
Connecting to a Computer
•
Printing Methods
Getting Started Guide
CD-ROM
•
Basic Operations
•
Troubleshooting
User's Guide
(This Manual)
CD-ROM
•
Setting Up the Network Environment for
Printing
•
Managing the Printer in the Network
Environment
Only when the optional network board is installed
Network Guide
CD-ROM
•
Operating/Setting the Printer from the Web
Browser
Only when the optional network board is installed
Remote UI Guide
CD-ROM
To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/Adobe Acrobat Reader is not installed on your
system, please download it from the Adobe Systems Incorporated website.

How This Manual Is Organized
Before You Start
Loading and Outputting Paper
Setting Up the Printing Environment
Printing a Document
Routine Maintenance
Optional Accessories
Troubleshooting
Appendix
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our
products, if you need an exact specification, please contact Canon.

ii
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
How To Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Keys and Buttons Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Displays Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Illustrations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Abbreviations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Model Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
EMC Directive (220 - 240 V model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Laser Safety (220 - 240 V model). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
International Energy Star-Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
WEEE Directive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Disclaimers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Legal Limitations on the Usage of Your Product and the Use of Images . . . . . xv
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Maintenance and Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Chapter 1 Before You Start
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Printer Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Inner View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Turning the Printer ON/OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Turning the Printer ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Turning the Printer OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Power Saving (Sleep Mode). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

iii
Connecting to a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Using a USB Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Using a LAN Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
Chapter 2 Loading and Outputting Paper
Paper Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Usable Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Abbreviations of Paper Sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Unusable Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Storing Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Storing Printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10
Paper Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11
Paper Source Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12
Paper Capacity of Paper Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12
Selecting a Paper Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
Precautions for Handling the Multi-purpose Tray or Paper Cassette . . . . . . .2-15
Output Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-17
Output Tray Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-17
Output Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-17
Sub-output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-19
Paper Capacity of the Output Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-21
Selecting an Output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-22
Switching to the Sub-output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-22
Switching to the Output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-24
Loading Paper in a Paper Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-26
When Loading Standard Size Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-27
When Loading Custom Size Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-34
Loading Paper in the Multi-purpose Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-45
Loading Plain Paper, Heavy Paper, Transparencies,
or Labels in the Multi-purpose Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-46
Loading Envelopes in the Multi-purpose Tray . . . . . . . . . . . . . . . . . . . . . . . .2-52
Loading Custom Size Paper (Non-Standard Paper) in the Multi-purpose Tray . . . . .2-57
Setting Up the Printer Driver and Printing . . . . . . . . . . . . . . . . . . . . . . . . . . .2-64
2-sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-70
Automatic 2-sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-71
Performing 2-sided Printing Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-80
Chapter 3 Setting Up the Printing Environment
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
After Installing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

iv
Tasks to Perform Each Time You Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Installing the CAPT Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Installing from CD-ROM Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Installing with Plug and Play. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
For Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
For Windows XP/Server 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
For Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
Installing from the [Printers and Faxes] Folder or the [Printers] Folder . . . . 3-30
For Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
For Windows XP/Server 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
For Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
After Completing Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
For Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
For Windows XP/Server 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
For Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
Checking the Operations by Configuration Page Print . . . . . . . . . . . . . . . . 3-52
Printing from a Network Computer by Sharing the Printer on a Network . . . . 3-55
Print Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
Preparing the Printer Sharing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
Printer Sharing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-58
Configuring Windows Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-66
Installation on Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-68
Installing from CD-ROM Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-70
Installing from the [Printers and Faxes] Folder or the [Printers] Folder . . . . 3-76
Installing from [Windows Explorer]. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-80
Uninstalling the CAPT Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-81
Chapter 4 Printing a Document
Setting Printer Information Before Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Printing from an Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Specifying the Printing Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Displaying the [Document Properties] Dialog Box from an Application . . . . . 4-9
Displaying the [Document Properties] Dialog Box
from the [Printers and Faxes] Folder or the [Printers] Folder . . . . . . . . . . . . 4-11
Displaying the [Printer Properties] Dialog Box
from the [Printers and Faxes] Folder or the [Printers] Folder . . . . . . . . . . . . 4-12
Deleting/Pausing/Resuming a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Deleting/Pausing/Resuming a Print Job Using the Printer Status Window . . . . 4-14
Canceling a Print Job Using the Cancel Job Key. . . . . . . . . . . . . . . . . . . . . 4-16
Using the Various Printing Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Utilizing a Variety of Options for Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Various Pages in the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
[Page Setup] Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24

v
[Finishing] Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-29
[Paper Source] Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-35
[Quality] Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-36
[Device Settings] Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-40
[Profile] Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-41
Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-43
Printing Multiple Pages on One Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-44
Scaling Print Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-45
Scaling a Document Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-46
Scaling a Document Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-47
Poster Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-48
Watermark Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-49
Watermark Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-49
Editing Watermarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-50
Printing Borders and Printing Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-51
Selecting a Print Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-52
Printing with a Gutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-54
Specifying the Paper Output Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-55
Print with Upper Left of Sheet as Starting Point. . . . . . . . . . . . . . . . . . . . . . .4-56
Printing with the Data 180 Degrees Rotated . . . . . . . . . . . . . . . . . . . . . . . . .4-58
Smoothing Out Rough-Textured Images . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-59
Printing with Toner Density Adjusted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-60
Specifying the Brightness and Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-62
Printing a Grayscale Sample . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-64
Specifying "Profiles". . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-65
Adding a "Profile" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-65
Editing/Deleting a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-67
Editing Jobs with PageComposer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-68
How to Use Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-72
Displaying Online Help on the Options Displayed on the Screen . . . . . . . . .4-72
Displaying Online Help on the Operation Procedures . . . . . . . . . . . . . . . . . .4-73
Retrieving the Option about Which You Want to Know with Keywords and
Displaying its Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-75
Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-78
Installing the Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-78
Uninstalling the Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-81
For Windows 2000/XP/Server 2003/Vista (32-bit) . . . . . . . . . . . . . . . . . .4-81
For Windows XP/Server 2003/Vista (64-bit) . . . . . . . . . . . . . . . . . . . . . . .4-82
Printer Status Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-83
Functions on the Printer Status Window . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-83
Displaying the Printer Status Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-85
[Preferences] Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-87
[Utility] Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-88
[Device Settings] Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-89
[Refresh] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-89

vi
[Resolve Error] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-90
Displaying Printer Status When Using a Print Server . . . . . . . . . . . . . . . . . 4-90
Chapter 5 Routine Maintenance
Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
When a Message Appears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Precautions for Handling Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Storing Toner Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Cleaning the Fixing Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Adjusting the Printing Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
Checking the Printing Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
Adjusting the Printing Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Cleaning the Outside of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
Moving the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
Handling the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-35
Chapter 6 Optional Accessories
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Paper Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Paper Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Duplex Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Network Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Paper Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Installation Space. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Moving the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Removing the Packing Materials and Installing the Paper Feeder . . . . . . . . 6-12
Removing the Paper Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-20
Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22
Installation Space. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-23
Installing the Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-24
Removing the Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-28
Network Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-31
Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-33
Installing the Network Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-34
Setting the Network Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-39
Problems on Installing the Network Board . . . . . . . . . . . . . . . . . . . . . . . . . . 6-42
Resetting the Network Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-43
Removing the Network Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-46
Chapter 7 Troubleshooting
Troubleshooting Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

vii
Alarm Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4
Paper Jam Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-7
Procedure for Clearing Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-7
Clearing Paper Jams (Multi-purpose Tray Area) . . . . . . . . . . . . . . . . . . . .7-8
Clearing Paper Jams (Cassette 1/Cassette 2 Area) . . . . . . . . . . . . . . . . .7-9
Clearing Paper Jams (Front Cover Area). . . . . . . . . . . . . . . . . . . . . . . . .7-17
Clearing Paper Jams (Output Tray/Sub-output Tray Area) . . . . . . . . . . .7-23
Clearing Paper Jams (Duplex Unit Area). . . . . . . . . . . . . . . . . . . . . . . . .7-30
Service Call Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-40
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-43
Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-48
When Nothing is Printed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-50
Installation Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-51
When Uninstallation Fails. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-52
Uninstalling the USB Class Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-54
Problems on Local Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-57
Installation Problems When the Printer is Shared on a Network . . . . . . . . . . 7-58
Problems on Installing the Network Board . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-59
Miscellaneous Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-61
Confirming the Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-63
Chapter 8 Appendix
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5
Dimensions of Each Part . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6
NetSpot Device Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-9
Print Monitor Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-10
NetSpot Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-11
Windows Firewall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-12
Configuring Windows Firewall to Unblock Communication
with the Client Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-13
Configuring Windows Firewall to Block Communication
with Client Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-15
Configuring Windows Firewall to Unblock Communication with the Print Server
. . . .8-16
Checking the Processor Version of Windows Vista . . . . . . . . . . . . . . . . . . . .8-18
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-19
Location of the Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-24

viii
Preface
Thank you for purchasing the Canon LASER SHOT LBP3500.
Please read this manual thoroughly before operating the printer in order to familiarize
yourself with its capabilities, and to make the most of its many functions.
After reading this manual, store it in a safe place for future reference.
How To Use This Manual
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions,
handling precautions, and instructions that should be observed for safety.
WARNING
Indicates a warning concerning operations that may lead to death or
injury to persons if not performed correctly. In order to use the printer
safely, always pay attention to these warnings.
CAUTION
Indicates a caution concerning operations that may lead to injury to
persons, or damage to property if not performed correctly. In order to
use the printer safely, always pay attention to these cautions.
IMPORTANT
Indicates operational requirements and restrictions. Be sure to read
these items carefully in order to operate the printer correctly, and to
avoid damage to the printer.
NOTE
Indicates a clarification of an operation, or contains additional
explanations for a procedure. Reading these notes is highly
recommended.
Keys and Buttons Used in This Manual
The following names of key or button are a few examples of how keys or buttons to
be pressed are expressed in this manual:
• Control panel keys: Key icon + (Key Name)
Example: (Cancel Job)
• Buttons on Computer Operation Screen: [Button Name]
Example: [OK]
[Details]

ix
Displays Used in This Manual
Displays used in this manual may differ from those on your computer depending on
the system environment.
The buttons which you should press are marked with a as shown below.
When multiple buttons can be pressed on the screen shot of computer operation
screen, all buttons are marked. Select the button which suits your needs.
Illustrations Used in This Manual
•Although the names of the indicators or key are not indicated in the illustrations of
the control panel used in this manual, the names are indicated on the right of the
indicators or key depending on the country or region.
8
Click [Next].
Click this button for operation.

x
•Although the power cord used in this manual are as the one in the following
illustration, the form of the power cord may differ depending on the country or
region.
Abbreviations Used in This Manual
In this manual, product names and model names are abbreviated as follows:
Microsoft Windows 2000 operating system: Windows 2000
Microsoft Windows XP operating system: Windows XP
Microsoft Windows Server 2003 operating system: Windows Server 2003
Microsoft Windows Vista operating system: Windows Vista
Microsoft Windows Server 2008 operating system: Windows Server 2008
Microsoft Windows 7 operating system: Windows 7
Microsoft Windows operating system: Windows
LASER SHOT LBP3500: LBP3500

xi
Legal Notices
Model Name
The following name may be provided for the safety regulations in each sales region
of this Laser Beam Printer.
F149400
EMC Directive (220 - 240 V model)
"This equipment has been tested in a typical system to comply with the technical
requirements of EMC Directive."
•Use of shielded cable is necessary to comply with the technical requirements of
EMC Directive.
The product is in conformity with the EMC directive at nominal mains input 230 V,
50 Hz although the rated input of the product is 220 - 240 V, 50/60 Hz.
C-tick marking on the rating label means that we declare the product is in
conformity with the relevant requirements at nominal mains input 230 V, 50 Hz
although the rated input of the product is 220 - 240 V, 50/60 Hz.
Laser Safety (220 - 240 V model)
Laser radiation could be hazardous to the human body. For this reason, laser
radiation emitted inside this printer is hermetically sealed within the protective
housing and external cover. No radiation can leak from the printer in the normal
operation of the product by the user.

xii
This printer is classified as a Class 1 laser product under IEC60825-1:1993,
EN60825-1:1994, and as for the U.S.A., it is classified as Class 1 under the Code of
Federal Regulations, 1040.10 of Title 21.
This printer has been classified under IEC60825-1:1993, EN60825-1:1994 and
conforms to the following classes:
CLASS 1 LASER PRODUCT
LASER KLASSE 1
APPAREIL A RAYONNEMENT LASER DE CLASSE 1
APPARECCHIO LASER DI CLASSE 1
PRODUCTO LASER DE CLASE 1
APARELHO A LASER DE CLASSE 1
CAUTION
Performance of procedures other than those specified in this manual may result
in hazardous radiation exposure.

xiii
International Energy Star-Program
WEEE Directive
Trademarks
Canon, the Canon Logo, LASER SHOT, LBP, NetSpot, and PageComposer are
trademarks of Canon Inc.
Adobe, Adobe Acrobat, and Adobe Reader are trademarks of Adobe Systems
Incorporated.
Apple and TrueType are trademarks of Apple Inc., registered in the U.S. and other
countries.
IBM and AT are trademarks of International Business Machines Corporation.
Microsoft, Windows, and Windows Vista are trademarks or registered trademarks of
Microsoft Corporation in the U.S. and/or other countries.
Ethernet is a trademark of Xerox Corporation.
Other product and company names herein may be the trademarks of their
respective owners.
As an ENERGY STAR Partner, Canon Inc. has determined that
this product meets the ENERGY STAR Program for energy
efficiency.
The International ENERGY STAR Office Equipment Program is an
international program that promotes energy saving through the
use of computers and other office equipment.
The program backs the development and dissemination of
products with functions that effectively reduce energy
consumption. It is an open system in which business proprietors
can participate voluntarily.
The targeted products are office equipment, such as
computers, displays, printers, facsimiles, and copiers. The
standards and logos are uniform among participating nations.
This symbol on the rating label (attached to the inside of the
printer) indicates separate collection for electrical and electronic
equipment required under the WEEE Directive (Directive 2002/96/
EC) and is effective only within the European Union.

xiv
Copyright
Copyright 2009 by Canon Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying and recording, or by any
information storage or retrieval system without the prior written permission of
Canon Inc.
Disclaimers
The information in this manual is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN,
INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON
INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES
RESULTING FROM THE USE OF THIS MATERIAL.

xv
Legal Limitations on the Usage of Your Product and the
Use of Images
Using your product to scan, print or otherwise reproduce certain documents, and
the use of such images as scanned, printed or otherwise reproduced by your
product, may be prohibited by law and may result in criminal and/or civil liability. A
non-exhaustive list of these documents is set forth below. This list is intended to be
a guide only. If you are uncertain about the legality of using your product to scan,
print or otherwise reproduce any particular document, and/or of the use of the
images scanned, printed or otherwise reproduced, you should consult in advance
with your legal advisor for guidance.
•Paper Money •Travelers Checks
•Money Orders •Food Stamps
•Certificates of Deposit •Passports
•Postage Stamps (canceled or
uncanceled)
•Immigration Papers
•Identifying Badges or Insignias •Internal Revenue Stamps (canceled
or uncanceled)
•Selective Service or Draft Papers •Bonds or Other Certificates of
Indebtedness
•Checks or Drafts Issued by
Governmental Agencies
•Stock Certificates
•Motor Vehicle Licenses and
Certificates of Title
•Copyrighted Works/Works of Art
without Permission of Copyright
Owner

xvi
Important Safety Instructions
Please read these "Important Safety Instructions" thoroughly before operating the
printer. As these instructions are intended to prevent injury to the user or other
persons or destruction of property, always pay attention to these instructions. Also,
since it may result in unexpected accidents or injuries, do not perform any operation
unless otherwise specified in the manual. Improper operation or use of this
machine could result in personal injury and/or damage requiring extensive repair
that may not be covered under your Limited Warranty.
Installation
WARNING
•Do not install the printer near alcohol, paint thinner, or other flammable substances.
If flammable substances come into contact with electrical parts inside the printer, it
may result in a fire or electrical shock.
•Do not place the following items on the printer. If these items come into contact with
a high-voltage area inside the printer, it may result in a fire or electrical shock.
If these items are dropped or slipped inside the printer, immediately turn OFF the
power switch aa
aa and disconnect the USB cable if it is connected bb bb. Then, unplug the
power plug from the AC power outlet cc
cc and contact your local authorized Canon
dealer.
-Necklaces and other metal objects
-Cups, vases, flowerpots, and other containers filled with water or liquids
c
ab
a

xvii
CAUTION
•Do not install the printer in unstable locations, such as unsteady platforms or
inclined floors, or in locations subject to excessive vibrations, as this may cause the
printer to fall or tip over, resulting in personal injury.
•Never block the ventilation slots on the printer. The ventilation slots are provided for
proper ventilation of working parts inside the printer. Never place the printer on a soft
surface, such as a sofa or rug. Blocking the ventilation slots can cause the printer to
overheat, resulting in a fire.
•Do not install the printer in the following locations, as this may result in a fire or
electrical shock:
-Adamp or dusty location
-Alocation exposed to smoke and steam such as cookeries and humidifiers
-Alocation exposed to rain or snow
-Alocation near water faucets or water
-Alocation exposed to direct sunlight
-Alocation subject to high temperatures
-Alocation near open flames
•When installing the printer, gently lower the printer onto the floor or other machine to
avoid catching your hands, as this may result in personal injury.
•When connecting the interface cable, connect it properly following the instructions in
this manual. If not connected properly, this may result in malfunction or electrical
shock.
•When moving the printer, follow the instructions in this manual to hold it correctly.
Failure to do so may cause you to drop the printer, resulting in personal injury. (See
"Moving the Printer," on p. 5-28)
Power Supply
WARNING
•Do not damage or modify the power cord. Also, do not place heavy objects on the
power cord, or pull on or excessively bend it, as this could cause electrical damage
and result in a fire or electrical shock.
•Keep the power cord away from a heat source; failure to do this may cause the power
cord coating to melt, resulting in a fire or electrical shock.
•Do not plug or unplug the power plug with wet hands, as this may result in electrical
shock.
•Do not plug the power cord to a multiplug power strip, as this may cause a fire or
electrical shock.
•Do not bundle up or tie the power cord in a knot, as this may result in a fire or
electrical shock.
•Insert the power plug completely into the AC power outlet, as failure to do so may
result in a fire or electrical shock.
•Do not use power cords other than the power cord provided, as this may result in a
fire or electrical shock.