Canon PowerShot S100 DIGITAL ELPH User manual

Service Manual (Simplified Manual)
DETAILS
Description Part Number Remarks
S100
Simplified Manual
QY8-1378-000 As product exchange servicing
applies, only required data is
included.
QE-12E-0253
June 12, 2001
S100

S100 /S100SP
Simplified Manual
QY8-1378-000
1
Product / Option / Consumable list
2
Specifications
3
Error code list
4
Service mode
(Test print, EEPROM reset....)
5
External view / Parts list
6
H/W troubleshooting flowchart
7
Special Service Information
Attached
Service Test Print
BPQA-21
Rev
01
2001.6.12

1. Product / Option / Consumable lists
1.1
Products
Product Name
Product Code
Sales territory
Remarks
Canon Bubble Jet Printer 6863A001AA USA
S100
6863A002AA
CANADA
6863A003AA
LATIN(LV)
6863A004AA
LATIN(HV)
6863A005AA
ARG
6863A006AA
EUROPE
6863A007AA
GERMAN
6863A008AA
FRANCE
6863A009AA
U.K.
Canon Bubble Jet Printer
6863A010AA
JAPAN
BJ S100
Canon Bubble Jet Printer
6863A014AA
AUSTRALIA
S100SP
6863A012AA
ASIA(HV)
6863A013AA
CHN
6863A015AA
HK
6863A016AA
KRN
6863A017AA
Malaysia
6863A011AA
TWN
1.2
Options
None
1.3
Consumables
Product Name
Product Code
Remarks
Canon BJ Cartridge F45-0561 BJ Cartridge (BK)
BC-20
Canon Color BJ Cartridge
F45-1301
BJ Cartridge (Regular Color)
BC-21e
Canon Ink Cartridge
F47-0731
Ink tank for BC-21e (BK)
BCI-21 Black
Canon Ink Cartridge
F47-0741
Ink Tank for BC-21e (Color)
BCI-21 Color
*BC-22e / IS-22: Not supported

2. Specifications
2.1
Specifications
(Note) Differences from the base-model BJC-2100/2100SP are in
RED
DeskTop serial color bubble jet printer
Paper feeding method Auto Sheet Feeding
Resolution
720 dpi X 360 dpi
Print Speed
HQ
Color
1.5ppm
(Color throughput pattern)
Mono.
4ppm
(Monochrome throughput pattern)
HS
Color
2ppm
(Color throughput pattern)
Mono.
5ppm
(Monochrome throughput pattern)
Print Direction
Automatically bidirectional
( Printing direction automatically changes according to
print data/ print mode/ installed cartridged type. )
Print width
203.2mm (8inch)
Interface
USB only
Stacking Capacity of sheet feeder
Plain paper
Max.
5mm stack (Approx. 50 sheets with 75g/m
2
)
LGL size
Max.
10 sheets
Postcards
Max.
20 sheets
Envelopes
Max.
5 sheets
Transparencies
Max.
20 sheets
Back Print Film
Glossy photo paper
Max.
1 sheet
Glossy film
Max.
1 sheet
Fabric
T-shirt transfer
Max.
1 sheet
Banner paper
Max.
1 sheet
Detection functions
Paper out
Yes
Paper width
No
Waste ink amount
Yes
Presence of BJ cartridge
Yes
Distinction of cartridge
Yes
Ink out
No
BJ/scanner cartridge
Yes
Noise
45 dB (Sound pressure level ISO9296)
Environmental requirement
During operation
Temp.
5 to 35 deg. C (41 to 95 deg. F)
Humidity
10% to 90%RH (no condensation)
Non operation
Temp.
0 to 35 deg. C (32 to 95 deg. F)
Humidity
5% to 90%RH (no condensation)
Power supply
Input voltage/Frequency
AC100V/120V 50/60Hz
(LV)
Japan, USA, Canada
AC220/240V 50Hz
(HV)
Europe, Asia
Power consumption
18W
Stand-by status
2W
External dimension
W/O paper tray/support
370(W) X 191(D) X 164(H)
W paper tray/support
370(W) X
473(D)
X 241(H)
Weight
2.4kg (W/O BJ cartridge and option)
Applicable safety standards
Printer
FCC,IC,CE Mark,TWN-EMC,C-Tick,VCCI
Safety
UL,CUL,CB Report,GS,CE Mark,FIMKO,DENTORI,AS,PSB,CCIB,KRN-DENTORI
2.2
Product life
Whichever of the following comes first
-5 years
-Color printing 3000 pages
-Black printing 10000 pages

3. Error Code List
Errors will be displayed on the host computer monitor.
The host computer should be set to ECP or Nibble mode. Use the BJ Status Monitor in Windows.
Error Code
Error indication
Error condition
1000 Printer is out of paper. Push RESET botton to paper feed.
1200
Front cover is open.
Close front cover.
1300
Paper jam
Remove jammed paper.
1400
BJ cartridge is not installed.
Install BJ cartridge and close front cover.
1440
Incorrect cartridge is installed.
Install correct BJ cartridge and close front cover.
5000
Home position error
H/W fail
Replace printer.
5100
Carriage control error
H/W fail
Replace printer.
5200
Head temperature error
H/W fail
Replace printer.
5400
Printer temperature error
H/W fail
Replace printer.
5600
No cartridge while printing
H/W fail
Replace printer.
5B00
Waste ink full
H/W fail
Replace printer.
5C00
Purging operation error
H/W fail
Replace printer.
6100
ROM error
H/W fail
Replace printer.
6300
RAM error
H/W fail
Replace printer.
6800
EEPROM error
H/W fail
Replace printer.

4. Service Mode
Function Procedure Remarks
Cleaning the BJ cartridge
Press and hold the RESET botton for 2 seconds or more
Cleaning time
(while the AC cord is plugged in)
:Approx.20seconds.)
Test print
Print nozzle check pattern
1)
Nozzle pattern
Double click the RESET button.
BC-20/21e
(while the AC cord is plugged in)
2)
Service test print
Control ROM Version
See *1 service test print'
Needs BC-20
Page throughput
Print sample : See *3
Waste ink Amount
Destination setting
EEPROM Reset
See *2 EEPROM reset / Destination setting
(Reset waste ink amount)
Destination setting
See *2 EEPROM reset / Destination setting
(Japan/SP/Other)
*1
Service test print
-1
Without the cartridge installed, connect the AC power
while holding down the RESET button.
-2
Release the RESET button, press it down again within 5 seconds and release.
-3
Open the front cover, install the
BC-20
(black BJ cartridge) and set A4-sized paper.
-4
Double click the RESET button.
-5
Close the front cover.
-6
The printer starts service test printing.
*2
EEPROM reset / Destination setting
-1
Without the cartridge installed, connect the AC power
while holding down the RESET button.
-2
Release the RESET button, press it down again within 5 seconds and release.
-3
Hold down the RESET button for 2 seconds or more and release.
-4
< EEPROM Reset >
< Destination setting >
Hold down the RESET button for 2 secs or more and release.
-Japan
Press the RESET button once.
-SP
Press the RESET button 3 times
-Others
Press the RESET button twice
After the button is pressed, the carriage will move same
number of times as the RESET button is pressed.
*3
Print sample of 'Service test print'
You can check the EEPROM settings by conducting a 'Service test print'.
Control ROM Version
Amount of waste ink
Page throughputs of BK: BC-20
CL: BC-21e
Paper type
Destination setting
Other
Japan
BJ S100
Self print
SP
S100SP
Glossy paper
Other
S100
High resolution paper
Postcard
Plain paper
Ver X.XX BC-20 Lost XX.X% Page count ->BK XXXX CL XXXX LD XXXX PaperCnt ->Nol XXXX Cad XXXX Res XXXX Gls XXXX Sel XXXX Otr XXXX
BJYYYYY PurgeCnt -> Time yyyy Dot yyyy Mnu yyyy Crg yyyy Wip yyyy Dry : OFF Purge Flag : yyyy Door : close USBSerialNo. Yyyy Fch : yy

5. External View / Parts List
Parts List
Key
Part Number
Rank
Q'ty
Description
Remarks
AQ10-1003-710 N1WHOLE UNIT, W/O POWER SUPPLY UNIT
B
QH3-3442-000
1
AC Adapter 100/120V 50/60HZ
LV(USA,CANADA,JAPAN)
QH3-3445-000
1
AC Adapter 220/240V 50/60HZ
HV(Europe)
QH3-3448-000
1
AC Adapter 220/240V, CHN/ASIA/AUS
HV(CHN,ASIA,AUS)
QH3-3452-000
1
AC Adapter 220/240V, KRN
HV(KRN)
QH3-3450-000
1
AC Adapter 100/120V, TWN
LV(TWN)

6. H/W Troubleshooting Flowchart
(Confirmation of printer operation when refurbishing)
Connect AC power
Open front cover
Install print head
Close front cover
Print the "Service Test Print"
* Refer to "4.Service Mode"
regarding printing method.
Replace print-head and
re-print "service test print".
Connect the computer
by USB
Normal
Defective
<Note for normal printer refurbishment>
At the final step of refurbishment, be sure to set the purge reminder flag in accordance with
4. Service Mode <EEPROM RESET>. The purge reminder flag is set by initializing the EEPROM.
Unplug the power cord immediately, and do not print afterwards.
(Purge Reminder flag: Factory set so that purging operation will be performed twice when
user initially installs the print head.)
Can CR/LF motor
noise be heard?
Normal?
Does CRG move to head
replacement position?
Does print-head return to
home position? (listen for
Normal ?
Is waste ink capacity
10% or higher ?
Possible to print ?
No
Yes
No
Yes
No
No
Yes
Yes
No
No
Yes
No
Yes
<Check items of "Service Test Print">
(Refer to the attached sample)
1) Non ejection of ink
Yes ----------------------------> Fail
2) Top margin:
Outside of paper -------------> Fail
3) Lines
Not complete ----------------> Fail
4) Gray part
Black/white lines ---> Fail
Yes

7. Service Information
7.1Replacement using whole unit
Whole Unit (WHOLE UNIT, W/O POWER SUPPLY UNIT : Q10-1003-710)
1Remove the AC adapter from the printer returned by the user.
2Install the removed AC adapter in the replacement unit.
3Affix the product name label to the replacement unit. (The label has been packaged with the replacement unit)
4Set destination. (See "4.Service Mode" for detail)
< Composition of WHOLE UNIT, W/O POWER SUPPLY UNIT>
Enclosed
Printer unit (No product name label / No AC adapter)
Paper pick-up tray
Paper output tray
Product name labels
Packing material
7.2Differences from the BJC-2100/2100SP
BJC-2100/2100SP S100
I/F Parallel I/F and USB USB only
External Color Two-tone color Two-tone color
Lower case/Paper output tray: GrayAccess Cover/Paper output tray: Persona Blue
Other: Current color Others: Canon Neutral 7.0
Paper output tray 2 part construction 1 part construction
Can be folded Cannot be folded
Cartridge BC-20/BC-21e/BC-22e/IS-22 BC-20/BC-21e
(BC-22e/IS-22: Not supported)

Attached Sample (Service Test Print)
Check item 1 (Non ejection of ink) : Total area of the sample below
Check item 2 (Top margin)
Check item 3
(Line)
Check item 4 Check item 4
(Gray part) (Gray part)
Ver X.XX BC-20 Lost XX.X% Page count ->BK XXXX CL XXXX LD XXXX PaperCnt ->Nol XXXX Cad XXXX Res XXXX Gls XXXX Sel XXXX Otr XXXX
BJYYYYY PurgeCnt -> Time yyyy Dot yyyy Mnu yyyy Crg yyyy Wip yyyy Dry : OFF Purge Flag : yyyy Door : close USBSerialNo. Yyyy Fch : yy
Paper size : A4
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