Canon Satera LBP3900 User manual

Laser Beam Printer
User's Guide
User's Guide

1
Contents
Tu r ning the Printer ON/OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Tu r ning the Printer ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Tu r ning the Printer OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Online and Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Placing the Printer Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Placing the Printer Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Paper Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Usable Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Abbreviations of Paper Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Paper Capacity of Paper Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Paper Capacity of the Output Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Unusable Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Loading Paper in a Paper Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
When Loading Standard Size Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
When Loading Custom Size Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Loading Paper in the Multi-purpose Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Loading Paper (Other than Postcards and Envelopes) in the Multi-purpose Tray. . . . . 35
Loading Postcards or Envelopes in the Multi-purpose Tray. . . . . . . . . . . . . . . . . . . . . . 42
Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Paper Jam Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Procedure for Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
When < トト
トトナナ ナナーー ーー ヨヨ ヨヨウウ ウウイイ イイ／／ ／／カカ カカクク ククニニ ニニンン ンン > Appears . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Canceling a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Confirming the Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Service Call Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Message List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

2
Turning the Printer ON/OFF
The printer can be turned ON/OFF using the power switch on the right side of the
printer body. Be sure to observe the following instructions in order to prevent
unexpected problems.
Turning the Printer ON
In order to use this printer, you should press " " of the power switch to turn the
printer ON. After running a self-diagnostic test on the printer unit and optional
accessories, the printer will be ready to print.
IMPORTANT
Do not turn the power ON immediately after turning it OFF. If you want to turn the printer
ON again after turning it OFF, wait at least 10 seconds after turning the printer OFF
before turning it ON again.
1
Press " " of the power switch on the printer.
The indicators and display on the control panel come on, and the printer initiates a
self-diagnostic test on the printer unit and optional accessories.

3
If no abnormality is found during the self-diagnostic test, the オンライン indicator, 印
刷可 indicator and Paper Source indicator for the currently selected paper source
come on, <00 インサツ カノウ
>, <00 LIPS>, or <00 ESC/P> appears in the
display, and the printer is ready to print.
The following information is displayed in the display.
Turning the Printer OFF
Tu rn the printer OFF using the following procedure.
IMPORTANT
• If the printer is used on a network, make sure that it is not printing data from another
computer before turning the power OFF.
• If you turn the printer OFF when the
ジョブ
indicator is on, all the print data remaining in
the printer memory will be erased. If there is any necessary print data remaining in the
printer, wait until it is output, or press [
リセット
] in the offline state and then select <
ハイ
シュツ
> to output the data before turning the printer OFF.
• Do not turn the power OFF when the printer is in any of the following status:
-While the printer is in the middle of printing
- While the printer is running a self-diagnostic test immediately after turning the power
ON
- While a message informing you that the NVRAM is being initialized or being written is
displayed
- While <
02 キドウチュウ
> is displayed
Paper Source Indicators
オンライン Indicator
印刷可 Indicator
00  ｲﾝｻﾂ  ｶﾉｳ  A4
Printable and not
processing print data
Size of paper in the currently
selected paper source

4
1
Make sure that the ジジ
ジジョョ ョョブブ ブブ
indicator is off.
2 Press " " of the power switch on the printer.
Off

5
Online and Offline
When the printer can receive data from the computer and print the data, the printer
is in the state of "Online", and when the printer is disconnected with the computer
and cannot receive data, the printer is in the state of "Offline".
To perform the settings for each menu using the control panel, switch the printer
status as follows:
O: The status that you can enter the menu
X: The status that you cannot enter the menu
*You cannot specify the settings in the ユーザメンテナンス
options when the printer is in the online status.
Placing the Printer Online
When printing from the computer, the printer has to be online. Before printing, make
sure that the printer is online. If not, place the printer online using the following
procedure. The printer comes online automatically after you turn it ON.
1
Press [ オオ
オオンン ンンララ ラライイ イインン ンン ].
The オンライン
indicator comes on, and the printer is ready to print.
IMPORTANT
When an error is occurring in the printer (when the
メッセージ
indicator is on, or the
number in the message blinks), the printer does not come online. Eliminate the
cause of the error before you place the printer online.
When the printer is online When the printer is offline
セットアップ
Menu O* O
給紙選択
Menu O O
リセット
Menu O O
ジョブ
Menu O X
ユーティリティ
Menu O X
オンライン

6
NOTE
If the printer has entered the sleep mode 1 or sleep mode 2, the
オンライン
indicator is off even when the printer is online, and only the
印刷可
indicator and
主電
源
indicator are on. If the printer has entered the sleep mode 3, only the
主電源
indicator is on. If the printer receives data while it is in the sleep mode, the mode is
released, the
オンライン
indicator comes on, and the printer is ready to print.
However, if the printer has entered the sleep mode 3, the mode is not released
even after the printer receives data from the computer connected by a USB cable.
Placing the Printer Offline
To configure the printer so that it does not receive data from the computer or
specify the settings for all the options in the セットアップ menu, place the printer
offline using the following procedure.
1
Press [ オオ
オオンン ンンララ ラライイ イインン ンン ].
The オンライン indicator goes off, allowing you to specify the settings on the control
panel.
IMPORTANT
This printer comes online automatically if left in the offline state for five minutes or
longer. However, when an error is occurring in the printer (when the
メッセージ
indicator is on, or the number in the message blinks), or while you are performing
any setting, such as selecting the menu functions or a paper source, or when
specifying the paper size, the printer does not come online.
オンライン

7
Paper Requirements
To ensure optimum performance, use only paper that falls within the specifications
in the following lists. Using inappropriate paper may result in deterioration in print
quality or paper jams.
Usable Paper
The following shows the paper sizes that can be used with this printer. The symbol
indicates the paper that can be used for 1-sided printing and automatic 2-sided
printing using the optional duplex unit, the symbol O indicates the paper that can be
used for only 1-sided printing, and the symbol X indicates the paper that cannot be
used.
IMPORTANT
•
Print speed may drop depending on the settings for the paper orientation, paper size,
paper type and total print pages.
•
When continuously printing the paper of A4 size (297.0 mm wide) or smaller, the safety
function that prevents damages caused by heat may slow the print speed down in stages.
(The print speed may be as slow as approximately 1.9 ppm.)

8
Paper Size
Paper Type
Paper Source
Multi-purpose
Tray Cassette 1 Cassette 2 (Optional)
Plain paper (60 - 90 g/m
2
)
A5*
1
B5*
1
A4
B4*
2
A3*
2
Letter
Executive*
1
Legal*
2
Ledger (11 x 17)*2
Custom paper size *3*4*5
Postcard*2
100.0 mm x 148.0 mm OXX
Reply postcard*1
148.0 mm x 200.0 mm OXX
4 on 1 postcard*1
200.0 mm x 296.0 mm OXX
Heavy paper (91 - 199 g/m2)
OXX
A5 - Ledger (11 x 17)
Custom paper size O*3XX
Postcard*2
100.0 mm x 148.0 mm OXX
Reply postcard*1
148.0 mm x 200.0 mm OXX
4 on 1 postcard*1
200.0 mm x 296.0 mm OXX
Transparency A4 O X X

9
*1 Paper can be loaded only in landscape orientation.
*2 Paper can be loaded only in portrait orientation.
*3 You can load paper of the following custom paper sizes.
- When loading paper in portrait orientation: Width 98.0 to 312.0 mm; Length 148.0 to 470.0 mm
- When loading paper in landscape orientation (only when LIPS LX Printer Driver is used): Width 148.0 to 312.0 mm;
Length 148.0 to 312.0 mm
You can perform automatic 2-sided printing on paper (plain paper) of the following custom paper sizes.
- When loading paper in portrait orientation: Width 210.0 to 297.0 mm; Length 210.0 to 431.8 mm
- When loading paper in landscape orientation (only when LIPS LX Printer Driver is used): Width 210.0 to 297.0 mm;
Length 148.0 to 297.0 mm
*4 You can load paper of the following custom paper sizes.
- When loading paper in portrait orientation: Width 210.0 to 297.0 mm; Length 210.0 to 431.8 mm*
* If the paper width is 279.5 to 297.0 mm, the paper length should be 210.0 to 420.0 mm.
- When loading paper in landscape orientation (only when LIPS LX Printer Driver is used): Width 210.0 to 297.0 mm;
Length 148.0 to 297.0 mm
*5 You can load paper of the following custom paper sizes.
- When loading paper in portrait orientation: Width 210.0 to 297.0 mm; Length 210.0 to 431.8 mm
- When loading paper in landscape orientation (only when LIPS LX Printer Driver is used): Width 210.0 to 297.0 mm;
Length 148.0 to 297.0 mm
Label A4 O X X
Postcard*2
100.0 mm x 148.0 mm OXX
Reply postcard*1
148.0 mm x 200.0 mm OXX
4 on 1 postcard*1
200.0 mm x 296.0 mm OXX
Envelope*2
YOUGATA No. 4
105.0 mm x 235.0 mm OXX
YOUGATA No. 2
114.0 mm x 162.0 mm OXX
KAKUGATA No. 2
240.0 mm x 332.0 mm OXX
Paper Type
Paper Source
Multi-purpose
Tray Cassette 1 Cassette 2 (Optional)

10
Abbreviations of Paper Sizes
The following shows the abbreviations of paper sizes that are marked on the paper
cassette:
Paper Capacity of Paper Source
Paper Size Abbreviations on the Paper Cassette
Ledger (11 x 17) 11 x 17
Legal LGL
Letter LTR
Executive EXEC
Custom paper size Custom
Paper Type
Paper Source
Multi-purpose tray Cassette 1 Cassette 2
(Optional)
Plain paper (Ex. 64 g/m2)Approx. 100 sheets Approx. 250
sheets
Approx. 500
sheets
Heavy paper (Ex. 128 g/m2)Approx. 50 sheets X X
Transparency Approx. 50 sheets X X
Label Approx. 40 sheets X X
Postcard Approx. 40 sheets X X
Reply postcard Approx. 40 sheets X X
4 on 1 postcard Approx. 40 sheets X X
4 on 1 postcard
recommended by Cannon Approx. 40 sheets X X
Envelope Approx. 10 sheets X X

11
Paper Capacity of the Output Trays
* Actual paper capacity varies depending on the installation environment and paper type.
■Plain Paper
This printer can print plain paper at sizes of A3, B4, A4, B5, A5, Ledger (11 x 17), Legal,
Letter, Executive, Postcard, Reply postcard, 4 on 1 postcard, and custom paper sizes that
weighs between 60 and 90 g/m2.
Plain paper can be loaded in the paper cassettes and multi-purpose tray. Also, paper at
sizes of A3, B4, A4, B5, A5, Ledger (11 x 17), Letter, Legal, Executive, and paper of the
following custom paper sizes are available for automatic 2-sided printing.
When loading paper in portrait orientation: Width 210.0 to 297.0 mm; Length 210.0 to
431.8 mm
When loading paper in landscape orientation (only when LIPS LX Printer Driver is used):
Width 210.0 to 297.0 mm; Length 148.0 to 297.0 mm
■Heavy Paper
This printer can print heavy paper at sizes of A3, B4, A4, B5, A5, Ledger (11 x 17), Legal,
Letter, Executive, Postcard, Reply postcard, 4 on 1 postcard, and custom paper sizes that
weighs between 91 and 199 g/m2. Heavy paper can be loaded in the multi-purpose tray,
and is available only for 1-sided printing.
■Transparency
This printer can print A4 size transparencies. Transparencies can be loaded in the
multi-purpose tray.
Paper Type
Output Trays*
Output Tray Sub-output Tray
Plain paper (Ex. 64 g/m2)Approx. 250 sheets Approx. 50 sheets
Heavy paper (Ex. 128 g/m2)Approx. 150 sheets Approx. 30 sheets
Transparency Approx. 100 sheets 1 sheet
Label Approx. 100 sheets Approx. 20 sheets
Postcard Approx. 100 sheets Approx. 20 sheets
Reply postcard Approx. 100 sheets Approx. 20 sheets
4 on 1 postcard Approx. 100 sheets Approx. 20 sheets
4 on 1 postcard recommended
by Cannon Approx. 100 sheets Approx. 20 sheets
Envelope Approx. 50 sheets Approx. 10 sheets

12
IMPORTANT
• Use "A4 size transparencies for LBP recommended by Cannon". "A4 size transparencies
for LBP recommended by Cannon" weighs 8.7 g per sheet.
• Thoroughly fan the transparencies before loading them as they may stick to each other.
■Label
This printer can print A4 size labels. Labels can be loaded in the multi-purpose tray.
IMPORTANT
• Use "A4 size labels recommended by Cannon". "A4 size labels recommended by
Cannon" weighs 7.8 g per sheet.
• Do not use the labels in the following conditions. Using inappropriate labels may result in
paper jams that are difficult to clear or may result in damage to the printer.
-Peeled labels or partly used labels
- Coated labels that are easily peeled off from the backing sheet
- Labels with uneven adhesive
■Postcard/Reply postcard/4 on 1 postcard
This printer can print postcards, reply postcards, 4 on 1 postcards, and 4 on 1 postcards
recommended by Cannon. Load postcards, reply postcards, and 4 on 1 postcards in the
multi-purpose tray with the printing side facing up.
IMPORTANT
• Printing inappropriate size postcards (other than Postcard, Reply postcard, 4 on 1
postcard, and 4 on 1 postcard recommended by Cannon) may result in deterioration in
print quality or paper jams.
• You cannot print reply postcards with folds.
• If the post cards are curled, flatten the curls by warping them in the opposite direction
before loading them.
• Postcards and reply postcards for ink jet printers cannot be printed.
• Postcards cannot be loaded in landscape orientation. Be sure to load them in portrait
orientation with the printing side facing up.
(:Feeding direction)

13
• Reply postcards and 4 on 1 postcards cannot be loaded in portrait orientation. Be sure to
load them in landscape orientation with the printing side facing up.
(:Feeding direction)
• Printing speed drops when printing postcards, replay postcards, or 4 on 1 postcards.
■Envelope
The envelopes that can be used with this printer are YOUGATA No. 4, YOUGATA No. 2,
and KAKUGATA No. 2 with the following structures only. Load the envelopes with the
address side (non-glued side) facing up in the multi-purpose tray.
IMPORTANT
• Do not use the following types of envelopes. Using inappropriate envelopes may result in
paper jams that are difficult to clear or may result in damage to the printer.
-Envelopes with fasteners or snaps
-Envelopes with address windows
-Envelopes with adhesive on the surface
-Wrinkled or creased envelopes
-Poorly manufactured envelopes in which the glued parts are uneven
- Irregularly-shaped envelopes
• Before loading the envelopes, flatten the stack of envelopes to release any remaining air,
and press the fold lines along the edges tight.
• Do not print on the reverse side (glued side) of envelopes.
YOUGATA No. 4
（105 mm×235 mm ）
YOUGATA No. 2
（114 mm×162 mm ）
*You cannot use envelopes at sizes of YOUGATA No. 4 and
YOUGATA No. 2 that have a flap on the short edge.
KAKUGATA No. 2
（240 mm×332 mm ）
（Envelope K-201G for
Canon LBP/recommended）

14
• When loading envelopes at a size of YOUGATA No. 4 or YOUGATA No. 2, load them so
that the flap is toward the left of the printer when viewed from the front.
(:Feeding direction)
• When loading envelopes of the KAKUGATA No. 2 size, leave the flaps open and load
them so that the bottom of the envelopes is toward the back of the printer when viewed
from the front.
(:Feeding direction)
• Printing speed drops when printing envelops.
NOTE
When printing envelopes, they may be creased.
Printable Area
The following shows the printable area of this printer: However, if you have selected
the [Print with Upper Left of Sheet as Starting Point] check box in the [Finishing
Details] dialog box in the LIPS printer driver, you can extend the printable area to
near the edges of the paper. For more details, see Help of the printer driver.

15
■Plain Paper/Heavy Paper/Transparency/Label
You cannot print on any area within 5 mm of the edges of paper.
■Postcard/Reply Postcard/4 on 1 Postcard
You cannot print on any area within 5 mm of the edges of a postcard.
IMPORTANT
You may not obtain the optimum print quality when printing postcard data with no margin.
It is recommended that you specify the size of the data a little smaller than the printable
area for the postcard size.
■Envelope
You cannot print on any area within 10 mm (7.6 mm for the right edge of an envelope at a
size of YOUGATA No. 4 or YOUGATA No. 2 when LIPS LX Printer Driver is used) of the
edges of an envelope.
5 mm
5 mm
5 mm5 mm
5 mm
5 mm
5 mm5 mm
東京都千代田区
○○○
123-4567
200 mm
148 mm
5 mm
5 mm
5 mm5 mm
東京都千代田区
○○○
123-4567
100 mm
148 mm

16
You may have to change the printable area before printing, depending on the application
you use.
* 7.6 mm for the right edge of an envelope at a size of YOUGATA No. 4 or YOUGATA No. 2 when LIPS LX Printer
Driver is used
IMPORTANT
You may not obtain the optimum print quality when printing envelope data with no margin.
It is recommended that you specify the size of the data a little smaller than the printable
area for the envelope size.
Unusable Paper
To avoid problems such as paper jams and other malfunctions, the following types
of paper should never be used:
IMPORTANT
• Paper that jams easily
-Paper that is too thick or too thin
- Irregularly-shaped paper
-Wet or moist paper
-Torn or damaged paper
- Rough, extremely smooth, or glossy paper
-Paper with binding holes or perforations
- Curled or creased paper
- Specially coated paper (coated paper for ink jet printers, etc.)
- Labels with backing sheet that is easily peeled off
10 mm
10 mm*10 mm
10 mm
105 mm
235 mm
(Sample: Envelope YOUGATA No. 4)

17
-Paper that has already been printed by a copy machine or another laser printer (The
reverse side of the paper is also unusable. Using the multi-purpose tray, however, you
can perform 2-sided printing manually on the other side of previously printed paper.You
cannot print on the printed side again.)
-Paper with jagged edges
-Wrinkled paper
-Paper with the corners folded
• Paper that changes its quality at a high temperature
-Paper that contains ink that melts, burns, evaporates or emits harmful gases at a
temperature lower than the heating temperature (approx. 270 °C) of the fixing unit
- Heat-sensitive paper
-Treated color paper
- Specially coated paper (coated paper for ink jet printers, etc.)
-Paper with adhesive on the surface
• Paper that causes printer malfunctions or damages the printer
- Carbon paper
-Paper with staples, clips, ribbons or tapes
-Paper that has already been printed by a copy machine or another laser printer (The
reverse side of the paper is also unusable. Using the multi-purpose tray, however, you
can perform 2-sided printing manually on the other side of previously printed paper.You
cannot print on the printed side again.)
• Paper that is difficult for the toner to fix onto
-Paper with rough surfaces
- Specially coated paper (coated paper for ink jet printers, etc.)
-Paper containing thick fibers

18
Loading Paper in a Paper Cassette
Load paper in the paper cassette.The paper loading methods are different between
standard size paper and custom size paper. Therefore, load paper properly using
the following procedures.
• Standard Size Paper (See p. 18)
• Custom Size Paper (See p. 26)
IMPORTANT
For more details on the usable paper, see "Usable Paper," on p. 7.
NOTE
Load paper in the optional 250-sheet universal cassette UC-67 in the same manner as
you load paper in Cassette 1.
Load paper in the optional 500-sheet universal cassette UC-67K in the same manner as
you load paper in Cassette 2.
When Loading Standard Size Paper
Perform the following procedure to load standard size paper.
Load paper in portrait or landscape orientation. Depending on the size of the paper
to be loaded, the loading orientation differs as follows:
• Cassette 1
Ex. A3 Ex. A4
Landscape orientationPortrait orientation
Paper that can be loaded in portrait orientation:
A3, B4, A4R, Ledger (11 x 17), Legal, LetterR
Paper that can be loaded in landscape orientation:
A4, B5, A5, Letter, Executive

19
•Cassette 2
1 Pull out the paper cassette.
Cassette 1
Pull out the paper cassette gently until it
stops a.
Cassette 2
Pull out the paper cassette gently until it
stops a.
Raise the front side of the paper cassette
and remove it from the printer b.
Hold the grips (A) with both hands, raise
the front side of the paper cassette slightly
b, and then pull it out completely cas
shown in the figure.
Ex. A3 Ex. A4
Landscape orientationPortrait orientation
Paper that can be loaded in portrait orientation:
A3, B4, A4R, Ledger (11 x 17), Legal, LetterR
Paper that can be loaded in landscape orientation:
A4, B5, A5, Letter, Executive
a
a
b
(A)
b
c