Casio SE-C3500 User manual

CASIO SEC-3500
OPERATION MANUAL
*Please note: this model has a journal printer in
addition to the receipt printer. For questions
regarding the journal printer please contact
TotalPOS Solutions on 03 3661090 or
[email protected].nz
***IMPORTANT***
If you see a * appear in the top right hand
corner of the display, it means the
Electronic journal is full. To avoid error
messages when it is full, you need to clear
the EJ as soon as possible after finishing
the transaction. (see 14, page 7)

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BASIC FUNCTIONS INDEX
1. Making a Sale
2. Multiple Tender
3. Multiple Sales of Same Product
4. Corrections
5. Refunds
6. Multiple Refunds
7. Percentage Discount
8. Dollar Discount
9. Whole Transaction Discount
10. Receipts
11. EFTPOS Cash Out
12. PLU’s
13. Clerks
14. To Clear the Electronic Journal
15. Correction Keys

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Ensure register is turned to REG mode
1. Making a Sale
1. Enter the price of the item
2. Press the department the item belongs to
3. Repeat steps 1 and 2 until all purchased items are processed
4. Press SUBTOTAL for the total amount due
5. Enter amount of cash given by customer and press the TOTAL or
CASH key. If the customer is paying by cheque or eftpos then
instead of pressing CASH press CHQ or EFTPOS
6. The amount of change to be given to the customer will display on
the screen and receipt will print if turned on.
If the prices are programmed in for specific items then the
corresponding department key will be pressed, instead of the price
and the department key.
2. Multiple Tender
1. When your customer pays by more then one method (eg part cash,
part eftpos), first enter the amount to be paid by the first method
2. Press the key corresponding to the method of payment (eg CASH)
3. Enter the amount to be paid by the second method
4. Press the key corresponding to the second method of payment (eg
EFTPOS)

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3. Making Multiple Sales Of Same Product
1. Enter the number of items you are selling (eg 4)
2. Press the X key
3. Press the dollar amount of each item (eg 150)
4. Press the department of the item you are selling (eg pie)
5. Press SUBTOTAL to give the total amount due
6. Enter amount of cash given by the customer and press the TOTAL
or CASH key. If the customer is paying by cheque or eftpos then
instead of pressing CASH press CHQ or EFTPOS
7. The amount of change to be given to the customer will display on
the screen and receipt will print if turned on.
If the prices are programmed in for specific items then the
corresponding department key will be pressed, instead of the price
and the department key.
4. Clear the last item rung on
1. To clear the last item (before the subtotal key is entered) press the
ERR CORR/CANCEL key.
4a. Making Corrections To A Transaction
1. Press the Up or Down Arrow. You’ll notice you can now select an
item. Arrow to the item you wish to remove
2. Press the CASH key
3. Press SUBTOTAL when finished removing items
4b. Cancelling a transaction
1. Press SUBTOTAL
2. Press ERR CORR/CANCEL

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5. Refunds
1. Press the RF key then the amount to be refunded and
corresponding department
2. If the prices are programmed in for specific items then RF then the
corresponding department key will be pressed, instead of the price
and the department key
6. Multiple Refunds
1. To refund multiple items you can turn the key to RF mode then
enter the items as you normally would to process a sale.
2. Once the transaction is completed it is important to turn the key
back to REG mode, if it isn’t then the next transaction would be
processed as a refund.
7. To Give A % Discount (eg 15%)
1. Enter the price of the item then press the department the item
belongs to. If the prices are programmed in for specific items then
the corresponding department key will be pressed, not the price
then the department key.
2. Enter the amount to be discounted (eg 15)
3. Press the % key. This will display the dollar amount that has been
discounted
4. Press the SUBTOTAL key and this will display total amount due
8. To Give A $ Discount (eg $5)
1. Enter the price of the item then press the department the item
belongs to. If the prices are programmed in for specific items then
the corresponding department key will be pressed, not the price
then the department key.
2. Enter the amount to be discounted (eg 500)

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3. Press the –key. This will display the dollar amount that has been
discounted
4. Press the SUBTOTAL key and this will display the total amount
due
9. To Give A $ Or % Discount For A Whole
Transaction
1. Enter all items in normally the press the SUBTOTAL key
2. Enter discount amount either for $ or % discount
3. Press corresponding discount key, % for % discount and –for $
discount
10. To Print A Receipt
1. Push the receipt on/off key twice to print receipts for every
transaction. When receipts are set to print a light will be displayed
on the screen.
If the receipt function is switched off a receipt can still be printed by
pressing the POST RECEIPT key
11. EFTPOS Cash Out
- No Eftpos Interface
1. This needs to be processed as a separate transaction
2. Enter the amount of cash to be given out
3. Press the CASH OUT key on the register

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- Interfaced Eftpos
- Cash Out with a Purchase
1. Enter items
2. Press SUBTOTAL
3. Enter Amount of Cash Required
4. Press EFTPOS
- Cash Out (no purchase)
1. Enter the amount of Cash Required
2. Press EFTPOS
12. PLU’s
1. To make a sale using the programmed PLU number (ie numbers
25-1200) enter the number of the PLU
2. Press the PLU key
3. If more than one item is being purchased enter these items using
either the PLU number and PLU key or the department keys
4. Press the SUBTOTAL key and this will display the amount due

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13. Assigning A Clerk
1. To assign sales to a particular assistant or clerk, enter the number
of the clerk (ie 1)
2. Press the OPEN CLERK key
3. To assign another clerk enter the number of the new clerk and
press the OPEN CLERK key
4. Process the sale as normal
Clerk control features must first be originally set up by your Casio dealer
before assigning a clerk will work.
14. To Clear the Electronic Journal
1. Turn Key to Z
2. Press the down arrow until you see “EJ Clear”
3. “EJ Clear” should now be highlighted
4. Press Cash
5. Docket will print
6. Turn key back to Reg

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15. Explanation Of Correction Keys
ERROR CORRECT
Used to take off last item before CASH key has been pressed. Only
takes off last sale item.
REFUND
Used to clear any item before CASH key has been pressed. Press
refund key then press preset price department, or press REFUND key,
enter amount to be refunded then department.
CANCEL
Cancels whole transaction.
% DISCOUNT
Used to register a % off discount. Enter amount then press % key.
MINUS KEY
Used to register dollar discounts. Enter $ amount then –key
CASH OUT
Used to enter cash out sales. Enter amount and press CASH OUT key,
is made separately from a sale transaction

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PROGRAMMING INDEX
1. Price Changes
2. Name Changes
3. Changing/Adding Clerk Names
4. Programming Time and Date
5. Reports
Programming Notes:
The new Casio range of cash registers are the most advanced ECR system on the market, it
incorporates easy programmability with complex functions, to form a system that can suit any
retail requirements. While basic programming changes can be performed by the end user
(price changes and descriptions), it is advised that more advanced features should be
programmed by an authorised CASIO dealer. The use of specialised back up and
programming software enables us to safeguard your valuable data before changes are made.
If you are unsure about the steps you are about to attempt, we suggest you seek professional
help from our support staff.

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1. Changing Prices
1. TURN Turn key to the PGM position
2. ENTER Press the down arrow until you see “system
“settings”
3. DISPLAY “System settings” should now be highlighted
4. PRESS Cash and now it should show PO1.
5. ENTER New price (without using decimal point)
6. PRESS The button that you wish to change
7. REPEAT Steps 5 to 6 until finished
8. PRESS Subtotal button to finish
9. TURN Key back to REG

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2. Name Changes
1. TURN Turn key to the PGM position
2. ENTER Press the down arrow until you see “system
“settings”
3. DISPLAY “System settings” should now be highlighted
4. PRESS Cash and now it should show PO1.
5. PRESS 2 and then Subtotal. Should now show PO2
6. PRESS The item button you wish to change
7. TYPE New description (using the number keys as a
keyboard) up to 12 characters.
8. PRESS CASH key
9. REPEAT Steps 6 to 7 until finished
10. PRESS Subtotal button to finish
11. TURN Key back to REG

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3. Clerk Name Changing
1. TURN Turn key to the PROGRAM position
2. ENTER Press the down arrow until you see “system
“settings”
3. DISPLAY “System settings” should now be highlighted
4. PRESS Cash and now it should show PO1.
5. PRESS 2 and then Subtotal. Should now show PO2
6. ENTER XX07
Where XX stands for the memory number of each clerk.
Ie. 0107 Jeannie, 0207 Leanne, 0307 Holly, 0407 Tania
7. PRESS Subtotal button
8. TYPE New clerk name (using keys on the
Keyboard)
9. PRESS CASH (or TOTAL) button
10. REPEAT Steps 7 & 8 as necessary for sequential clerk
names otherwise repeat steps 5 –8 for non-
sequential clerk names
11. PRESS Subtotal button to finish
12. TURN Key back to REG

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4. Date and Time Programming
1. TURN Turn key to the PGM position
2. ENTER Press the down arrow until you see “system
“settings”
3. DISPLAY “System settings” should now be highlighted
4. PRESS Cash and now it should show PO1.
5. ENTER Date in the following format:-
(for days 1 to 9, be sure to enter them as 01 to
09. Enter months 1 to 9 as 01 to 09)
YYMMDD
YY = Year
MM = Month
DD = Day
6. PRESS X / Date Time button
7. PRESS C Button
8. ENTER Time in the following format:-
(for hours 1 to 9, be sure to enter them as 01
to 09. Enter minutes 1 to 9 as 01 to 09)
HHMM
HH = Hour
MM = Minute
9. PRESS X / Time Date button
10. PRESS C Button
11. TURN Key back to REG

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5. Reports
**Important**
The reset operation issues a report and also clears all sales data from
the cash register’s memory.
Be sure to perform the reset operations at the end of each business
day. Otherwise, you will not be able to distinguish between the sales
data for different dates.
Daily Reports (for sales totals excluding PLU’s)
1. TURN Key to the Z position (reset) or X for (read)
2. PRESS CASH
Weekly Read & Reset
1. TURN Turn key to the Z2/X2 position
2. PRESS Down arrow until you see periodic 1Z
3. PRESS CASH button
4. TURN The key to the REG position
Monthly Read & Reset
1. TURN Turn key to the X2/Z2 position
3. PRESS Down arrow until you see periodic 2Z
3. PRESS CASH button
4. TURN Key back to REG