CEECO SSW-321-X User manual

SSW-321-X-ISSUE 4.0
SERVICE MANUAL
FOR
MODEL SSW-321-X
STAINLESS STEEL WALL TELEPHONE
Serving the Telephone Industry Since 1930
Communication Equipment 519 W South Park Street
& Engineering Company Okeechobee, FL 34972
Voice: 863-357-0798
Fax: [phone]

ISSUE 4.0
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
2
IMPORTANT INFORMATION
FOR
CUSTOMER
Please fill in before you continue.
The following information is necessary when calling CEECO for assistance.
MODEL NUMBER
MODEL SSW-321-X STAINLESS STEEL
WALL TELEPHONE.
SERIAL NUMBER
DATE MANUFACTURED
LOCATION INSTALLED
For us to better serve you, please have this information available when calling for
technical support.
CEECO
Communication Equipment and Engineering Company
519 W South Park Street
Okeechobee, FL 34972
863-357-0798- telephone
863-357-0006- facsimile
[email protected]
www.ceeco.net

ISSUE 4.0
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
3
TABLE OF CONTENTS
SECTION PAGE
1.0 INTRODUCTION................................................................................................... 4
2.0 GENERAL DESCRIPTION.................................................................................. 4
3.0 OPERATION .......................................................................................................... 4
4.0 RECOMMENDED TOOLS AND TEST EQUIPMENT.................................... 4
5.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS..................... 5
6.0 TESTING................................................................................................................. 6
7.0 TROUBLESHOOTING GUIDE........................................................................... 6
8.0 SPECIFICATIONS................................................................................................. 7
10.0 FCC NOTICE......................................................................................................... 9
11.0 REPAIR AND RETURN INFORMATION...................................................... 10
12.0 WARRANTY POLICY....................................................................................... 11

ISSUE 4.0
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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1.0 INTRODUCTION
The practices in this manual provide installation and maintenance information for
the Model SSW-321-X Stainless Steel Wall Telephone.
The information in this manual is subject to change without notification.
For information not included in this manual, please call or write:
CEECO
Customer Service
519 W South Park Street
Okeechobee, FL 34972
863-357-0798- telephone
863-357-0006- facsimile
[email protected]
www.ceeco.net
2.0 GENERAL DESCRIPTION
The CEECO Model SSW 321-X is a Stainless Steel Telephone designed for
special applications where a durable telephone instrument must be sturdy and
attractive. The SSW 321-X will accept incoming calls only. The user cannot
initiate a call. Please note, however, that external automatic dialing equipment
could be used in conjunction with this phone, which would allow it to
automatically dial a number when the handset is lifted.
3.0 OPERATION
An incoming call is indicated by an audible ringer. When the phone rings, lift the
handset. Normal operation will follow.
4.0 RECOMMENDED TOOLS AND TEST EQUIPMENT
Volt/Ohm Meter
1/4" Nut Driver
Flat Blade Screw Driver
Security Tool, CEECO Part Number 301-037

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CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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5.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS
5.1 Using a 301-037 security tool (sold separately), loosen and remove the
security screw located in the bottom of the phone case.
5.2 The security tool is for a standard 5/32" button head screw generally used
on the framework of the phone booths.
5.3 Separate the telephone housing from the backplate by pulling the bottom
of the housing forward and lifting up on the housing.
5.4 The backplate is designed to be mounted on a flat vertical surface. Four
mounting holes are provided.
5.5 Run the inside station wire through the backplate and terminate on the
RJ11C terminal block inside.
5.6 The use of a gas tube station protector is recommended. The station
ground should not exceed 50 ohms.
5.7 Plug the modular line cord from the telephone into the RJ11C terminal
block.
5.8 Dress the line cable away from the locking screw and seat the case onto
the backplate. Secure the case by tightening the security screw.
*****WARNING*****
A. Never install telephone wiring during a lightning storm.
B. Never install telephone jacks in wet locations
unless the jack is specifically designed for wet
locations.
C. Never touch uninsulated telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.
D. Use caution when installing or modifying telephone lines.

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CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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6.0 TESTING
6.1 Connect the phone to a phone line or a DTMF phone test set.
6.2 From the test set or another phone place a call into the 321-X.
6.3 Verify that the ringer is working.
6.4 Lift the handset and check that a normal conversation is allowed.
7.0 TROUBLESHOOTING GUIDE
Always visually check the phone for loose or shorted wires, damaged terminals or
damaged parts.
PROBLEM: NO DIAL TONE
POSSIBLE CAUSE:
LINE CORD
RJ11C CONNECTOR
NETWORK
HANDSET
HOOKSWITCH ASSEMBLY
PROBLEM: DIAL TONE IS DISTORTED
POSSIBLE CAUSE:
NETWORK
HANDSET
PROBLEM: TRANSMITTER DOES NOT TURN ON
POSSIBLE CAUSE:
HANDSET
NETWORK
PROBLEM: RINGER DOES NOT OPERATE
POSSIBLE CAUSE:
RINGER
NETWORK

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CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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8.0 SPECIFICATIONS
INPUT POWER: C.O. Line Powered
LOOP CURRENT: 23mA min to 80mA max
IMPEDANCE: 600 ohms
HEARING AID
COMPATIBLE: Meets EIA standards
ENVIRONMENTAL: Temperature 0C to 50C
Humidity 20%-90% non-condensating
TELEPHONE COVER: Brushed 16 ga. Stainless Steel
DIMENSIONS: 5" Wide x 10 3/4" High x 5 1/2" Deep
(Handset On Hook)
MOUNTING: Vertical Surface Mount
WEIGHT: 6 lbs.
FCC REGISTRATION: BW88T7-68413-TE-T
UL LISTED NO.: 6OF5
RINGER EQUIVALENCY: 0.4A
TYPE JACK: RJ11C

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Communication Equipment & Engineering Company
PROPRIETARY
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9.0 PARTS LIST
QUANTITY PART NUMBER DESCRIPTION
1 301-004 Handset with armored cord
1 401-009 Ringer
1 301-009 Network
1 301-581 Tongue & Bracket
1 301-528 Hookswitch & Cradle assembly
1 321-012 Stainless Steel Housing
1 321-017 Stainless Steel Backplate
2 301-570 Microswitch
1 321-016 1/4"x 20"x 3/4" Security Screw
1 301-018 Modular cord
1 301-054 Modular jack
ACCESSORIES:
1 301-037 Security tool, 1/8" button head

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Communication Equipment & Engineering Company
PROPRIETARY
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10.0 FCC NOTICE
10.1 FCC REGISTRATION AND REPAIR INFORMATION
Your new telephone has been registered with the Federal Communication
Commission (FCC) in accordance with Part 68 of its rules. The FCC
requires that you be advised of certain requirements involving the use of
this telephone.
10.2 CONNECTION AND USE WITH THE NATIONWIDE
TELEPHONE NETWORK
The FCC requires that you connect this telephone to the Nationwide
Telephone Network through a registered jack provided by the telephone
company in your area. This jack is a modular outlet which you can order
from your local telephone company.
10.3 NOTIFICATION TO THE TELEPHONE COMPANY
Before connecting this telephone, the FCC requires that you notify your
local telephone company business office. The number is in the front of
your phone book.
Tell them:
The "line" to which you will connect the telephone (that is, your phone
number) and the telephone's FCC registration number and ringer
equivalence number. These numbers are listed in Section 8.0.
The FCC further requires that you notify your local telephone company
when permanently disconnecting this telephone.

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Communication Equipment & Engineering Company
PROPRIETARY
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11.0 REPAIR AND RETURN INFORMATION
11.1 WARRANTY REPAIR
Any device returned requiring warranty service, repair or credit must be
accompanied with a "Return Material Authorization" (RMA) FORM. It
must include: return shipping instructions, original purchase order number
and special marking instruction. A description of the trouble observed
must be attached to the defective unit. This information must be inside
the shipping container.
11.2 DIRECT ALL INQUIRES TO:
CEECO
Repair Department
863-357-0798- telephone
863-357-0006- facsimile
[email protected]
www.ceeco.net
11.3 NON-WARRANTY REPAIR
CEECO will repair equipment out of warranty for a set charge plus parts.
The customer must pay the shipping costs both directions.
11.4 RETURN FOR CREDIT
Material may be returned for credit only with prior approval. Material
authorized for return is subject to a 20% restocking charge based on the
manufacturers list price. Return Material Authorization must be requested
no later than 30 days after original shipment.

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Communication Equipment & Engineering Company
PROPRIETARY
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12.0 WARRANTY POLICY
12.1 GENERAL
CEECO products are guaranteed to be free of defects in material and
workmanship for a period of 365 days from the date of original purchase.
CEECO's obligation under this warranty is limited to repair or
replacement of any part found to be defective by CEECO. Under no
circumstances shall CEECO be liable for loss, damage, cost of repair or
consequential damages of any kind which have been caused by neglect,
abuse, act of God or improper operation of equipment. This warranty is
limited to the value of material only.
12.2 PRINTED CIRCUIT BOARDS
Printed circuit boards should not be field-repaired. If a unit is found to be
faulty, replace it with another unit and return the faulty unit to CEECO for
repair. Modifications by anyone other than CEECO will void the
warranty.