CEECO 403-F User manual

403-F-650-521-CAC6.00-ISSUE4.0
SERVICE MANUAL
FOR
MODEL 403-F
EXECUTIVE DESK TELEPHONE
EQUIPPED WITH CAC6.00 FIRMWARE
Serving the Telephone Industry Since 1930
Communication Equipment 519 W South Park Street
& Engineering Company Okeechobee, FL 34972
Voice: 863-357-0798
Fax: [phone]

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IMPORTANT INFORMATION
FOR
CUSTOMER
Please fill in before you continue.
The following information is necessary when calling CEECO for assistance.
MODEL NUMBER MODEL 403-F, EQUIPPED WITH
CAC6.00 FIRMWARE
SERIAL NUMBER
DATE MANUFACTURED
LOCATION INSTALLED
For us to better serve you, please have this information available when calling for
technical support.
CEECO
Communication Equipment & Engineering Company
519 W South Park Street
Okeechobee, FL 34972
863-357-0798- telephone
863-357-0006- facsimile
[email protected]
www.ceeco.net

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TABLE OF CONTENTS
SECTION PAGE
1.0 INTRODUCTION................................................................................................... 4
2.0 GENERAL............................................................................................................... 4
3.0 PROGRAMMING .................................................................................................. 4
PROGRAMMING CONTINUED…..................................................................... 5
PROGRAMMING CONTINUED…..................................................................... 6
PROGRAMMING CONTINUED…..................................................................... 8
PROGRAMMING CONTINUED…..................................................................... 9
4.0 TESTING/OPERATION ..................................................................................... 10
TESTING/OPERATION CONTINUED… ........................................................ 11
5.0 SPECIFICATIONS............................................................................................... 12
6.0 PARTS LIST ......................................................................................................... 13
7.0 FCC NOTICE........................................................................................................ 14
8.0 REPAIR AND RETURN INFORMATION....................................................... 15
9.0 WARRANTY POLICY ........................................................................................ 16
10.0 DIAGRAM............................................................................................................. 17

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1.0 INTRODUCTION
The practices in this manual provide installation and maintenance information for
the Model 403-F Executive Desk Telephone, equipped with CAC6.00 firmware.
For information not included in this manual, please call or write:
CEECO
519 W South Park Street
Okeechobee, FL 34972
863-357-0798- telephone
863-357-0006- facsimile
[email protected]
www.ceeco.net
2.0 GENERAL
The CEECO Model 403-F Executive Desk Telephone equipped with a metal
button tone dial and CAC6.00 firmware is a microprocessor-based coinless
telephone designed to withstand abuse and fraudulent call attempts. The 403-F is
designed for special applications where a telephone must be both durable and
attractive. The telephone may be programmed to implement the following
features: call restrictions, allow/block incoming calls, select the width of the dial
detect window, mute the microphone to guard against fraud, select tone (DTMF)
or pulse dialing, automatically time and disconnect a phone call, speed-dial
numbers, and automatically dial one or two numbers (typically access numbers)
when the handset is lifted. As you can see, this telephone has a number of useful
features and you may use any or all of them. Attempts to hookswitch dial will
cause the microprocessor to go "on hook" until the attempt has ended
3.0 PROGRAMMING
3.1 Using a 301-037 security tool (sold separately), remove the security screw
on the top of the phone and remove the telephone face plate. Connect
the telephone to a working telephone line or a DTMF test set.
3.2 Locate the two green plastic mini-jumpers on the edge of the printed
circuit board and move them to the “ON” position, as depicted on the last
page of this manual.
3.3 Lift the handset and wait for dial tone before beginning programming.
First read through the programming section and then do the actual
programming as you read along again. Programming is accomplished by
way of the DTMF keypad. The programming can be accomplished in one
continuous sequence without having to stop or perform any measures
between programming sections. It is important to be slow and deliberate

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when pressing the keys during programming. A missed or partial tone
could result in improper programming.
PROGRAMMING CONTINUED…
3.4 Utilizing the keypad, enter # 9 7. This will clear all memory locations.
3.5 Enter # 0 0, followed by a series of six (6) Digits as selected from the
options below. By entering a selection into each of the six programming
Digit locations, the phone is customized for the particular installation.
You must make an entry for each of the six Digits, in order for the phone
to operate properly.
Example: Entering #00 followed by 101003 would program the phone to
have no call restrictions, no incoming call allowed, a wide dial tone detect
window, a muted microphone initially, DTMF dialing, and a 3 minute
automatic timed call disconnect.
OPTIONS:
Digit 1
0Implement Call restrictions (see section 3.9)
1No call restrictions
Digit 2
0No incoming calls allowed
1Incoming calls allowed
Digit 3
0Narrow dial tone detect window
1Wide dial tone detect window (Always recommended)
Digit 4
0Mute the microphone until the user dials a digit
1Unmute the microphone after the access number is dialed
Digit 5
0DTMF dialing
110 PPS pulse dialing
220 PPS pulse dialing
Digit 6
0=no call timeout 5=12 min.call timeout
1=2 min.call timeout 6=15 min.call timeout
2=3 min.call timeout 7=20 min.call timeout
3=5 min.call timeout 8=25 min.call timeout
4=10 min. call timeout 9=30 min.call timeout
•Be sure to record your selections in the table below for future
reference.

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Telephone Options Table: #00 __ __ __ __ __ __
1 2 3 4 5 6
PROGRAMMING CONTINUED…
3.6 In order to have the phone automatically dial a number (up to eleven
(11) digits in length) when the handset is lifted, enter # 1 9 followed by
the desired auto-dial number. For example: Entering #199 will program
the phone to automatically dial a 9, when the handset is lifted. If this is
not a desired feature, proceed to section 3.8.
1st Auto Dial Number: #19 __ __ __ __ __ __ __ __ __ __ __
3.7 In order to have the phone automatically dial a second number (up to
eleven (11) digits in length) after the first auto-dial number, enter # 1 8
followed by the desired second auto-dial number. This number will
dial out approximately one (1) second after the first auto-dial number. In
order to use the second auto-dial number, a first auto-dial number must be
programmed. For example: Entering #1818005551212 will program the
phone to dial 1-800-555-1212 approximately one second after it dials the
first auto-dial. . If this is not a desired function, proceed to section 3.8.
Combining the examples from this section and the one above, entering
#199#1818005551212 will program the phone to automatically dial 9,
pause one second and automatically dial 1-800-555-1212, when the
handset is lifted.
2nd Auto Dial Number: #18 __ __ __ __ __ __ __ __ __ __ __
3.8 If speed dialing is desired, enter any of the speed-dial memory
locations (#30 thru #69) followed by the desired speed dial number. If
this is not a desired function, proceed to section 3.9. There are forty (40)
speed-dial locations available. The speed numbers may be up to eleven
(11) digits in length. When the phone is in operation and one of the speed-
dial memory locations is entered on the keypad, the phone will
automatically dial the programmed number. The speed-dial numbers may
be programmed one right after the other without performing any steps in
between. Remember to be slow and deliberate when pressing the keys.
Example: Entering #305551212#315875430#325839907 will program
the phone to automatically dial 555-1212 when #30 is dialed, 587-5430
when #31 is dialed, and 583-9907 when #32 is dialed. Please note that
the # key must be entered on the keypad when speed dialing. Using the
examples above, if only 30, 31, or 32 were entered on the keypad, no
speed dialing would occur. However, if #30, #31, or #32 were entered, the

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corresponding speed-dial numbers would automatically dial out. This is
true for all forty (40) speed-dial locations.

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PROGRAMMING CONTINUED…
* Be sure to record your speed dial numbers in the table below for future reference:
Speed Dial Table:
#30 __ __ __ __ __ __ __ __ __ __ __ #50 __ __ __ __ __ __ __ __ __ __ __
#31 __ __ __ __ __ __ __ __ __ __ __ #51 __ __ __ __ __ __ __ __ __ __ __
#32 __ __ __ __ __ __ __ __ __ __ __ #52 __ __ __ __ __ __ __ __ __ __ __
#33 __ __ __ __ __ __ __ __ __ __ __ #53 __ __ __ __ __ __ __ __ __ __ __
#34 __ __ __ __ __ __ __ __ __ __ __ #54 __ __ __ __ __ __ __ __ __ __ __
#35 __ __ __ __ __ __ __ __ __ __ __ #55 __ __ __ __ __ __ __ __ __ __ __
#36 __ __ __ __ __ __ __ __ __ __ __ #56 __ __ __ __ __ __ __ __ __ __ __
#37 __ __ __ __ __ __ __ __ __ __ __ #57 __ __ __ __ __ __ __ __ __ __ __
#38 __ __ __ __ __ __ __ __ __ __ __ #58 __ __ __ __ __ __ __ __ __ __ __
#39 __ __ __ __ __ __ __ __ __ __ __ #59 __ __ __ __ __ __ __ __ __ __ __
#40 __ __ __ __ __ __ __ __ __ __ __ #60 __ __ __ __ __ __ __ __ __ __ __
#41 __ __ __ __ __ __ __ __ __ __ __ #61 __ __ __ __ __ __ __ __ __ __ __
#42 __ __ __ __ __ __ __ __ __ __ __ #62 __ __ __ __ __ __ __ __ __ __ __
#43 __ __ __ __ __ __ __ __ __ __ __ #63 __ __ __ __ __ __ __ __ __ __ __
#44 __ __ __ __ __ __ __ __ __ __ __ #64 __ __ __ __ __ __ __ __ __ __ __
#45 __ __ __ __ __ __ __ __ __ __ __ #65 __ __ __ __ __ __ __ __ __ __ __
#46 __ __ __ __ __ __ __ __ __ __ __ #66 __ __ __ __ __ __ __ __ __ __ __
#47 __ __ __ __ __ __ __ __ __ __ __ #67 __ __ __ __ __ __ __ __ __ __ __
#48 __ __ __ __ __ __ __ __ __ __ __ #68 __ __ __ __ __ __ __ __ __ __ __
#49 __ __ __ __ __ __ __ __ __ __ __ #69 __ __ __ __ __ __ __ __ __ __ __

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PROGRAMMING CONTINUED…
3.9 In order for the phone to implement call restrictions, a “0”must have
been selected for Digit 1 in section 3.5. If this was not done, repeat
section 3.5 in its entirety. If this is not a desired function, proceed to
section 3.10. In order to restrict calling patterns, the phone is programmed
to tell it which patterns to allow. In turn, it will block all others. Enter
one of the twenty (20) call restriction programming locations (#70 thru
#89) followed by an allowed calling pattern. Please refer to the
examples below. Each of the twenty (20) locations may be used to
program one call restriction or allowed calling pattern. Each location will
store a number/pattern of up to eleven (11) digits in length. An “*”
represents a wild card, so any time the “*” key is entered, the phone to
allows any single digit in its place. Take a moment to look over the
examples below. When you are finished, enter a location code (#70-#89),
followed by a desired restriction/pattern. Do this for all desired allowed
calling patterns. All patterns may be programmed one right after the other
without performing any measures in between. Remember to be slow and
deliberate when pressing the keys.
EXAMPLE: Entering #700********** allows all 0+ and 0- calls.
Entering #71911 allows 911 to be dialed.
Entering #721800******* allows any 1-800 call.
Entering #73******* allows 7-digit calls.
Entering #74587**** allows 7-digit calls beginning
with 587.
Each pattern that is programmed will be “allowed” by the phone. If call
restrictions are implemented (Location #00 Digit 1), the phone will only
permit the calls that are specifically programmed. Any numbers that have
been programmed into the speed, #19 or #18 locations do not have to be
programmed again under this section.
3.10 Programming is now completed. Hang up the phone and return the mini-
jumpers to the “OFF” position, as depicted on the last page of this
manual. Replace the telephone faceplate and fasten it with the security
screw. The phone is now ready for Testing/Operation.

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4.0 TESTING/OPERATION
4.1 With the phone connected to the DTMF test set or a working telephone
line, lift the handset. Any auto-dial number(s) that was programmed
(sections 3.6 and 3.7) should automatically dial out, at this time. If not,
hang up the phone and repeat sections 3.2, 3.3, 3.6, 3.7, and 3.10 only. If
this does not solve the problem, please refer to section 8.2. If no auto-dial
number(s) was programmed, dial tone should be received.
4.2 If speed-dial numbers were programmed, try them now. When a speed-
dial location is entered on the keypad (#30 thru #69) the corresponding
programmed number should dial out. For example, entering #30 should
cause the phone to automatically dial any number programmed in
Location #30. If not, hang up the phone and repeat sections 3.2, 3.3, 3.8,
and 3.10 only. It is not necessary to try to reprogram all of the speed dial
locations, but only the ones that are not working. If this does not solve the
problem, please refer to section 8.2. Test all of the speed-dial locations
that have been programmed. The phone must be hung up between the
testing of each number.
4.3 If phone implemented call restrictions were programmed, try some of
them now. The phone should only permit “allowed” calls to be dialed.
When a number is dialed that has not been programmed as “allowed”, the
phone should sound an error tone (three short beeps) and reset the line. If
not, hang up and repeat sections 3.2, 3.3, 3.5, 3.9, and 3.10 only. If this
does not solve the problem, please refer to section 8.2.
4.4 Try placing a call to the phone. If the phone was programmed to accept
incoming calls, it should ring and be answered with normal phone
operation to follow. If it was programmed not to accept incoming calls, it
will still ring, but when it is answered the called party will not be heard on
the far end. The microphone will be muted. The Phone will then sound
an error tone after approximately four seconds and reset itself. If not,
hang up and repeat sections 3.2, 3.3, 3.5 and 3.10 only. If this does not
solve the problem, please refer to section 8.2.
4.5 If the phone was programmed to automatically time and disconnect the
phone call (Call timeout feature), try making a telephone call. Time the
call and see if the phone, in fact, automatically disconnects after the
programmed time period. Please keep in mind that this will not be exact.
If this fails, hang up and repeat sections 3.2, 3.3, 3.5, and 3.10 only. If this
does not solve the problem, please refer to section 8.2.

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TESTING/OPERATION CONTINUED…
4.6 Be sure to determine that the microphone is muting as programmed in
section 3.5, and that the phone is in either DTMF (tone) dialing mode or
pulse dialing mode, also as programmed in section 3.5. DTMF sounds
like definite tones or beeps, whereas pulse dialing sounds like rhythmic
clicks. If the phone does not seem to be functioning as programmed, hang
up and repeat sections 3.2, 3.3, 3.5, and 3.10 only. If this does not solve
the problem, please refer to section 8.2.
4.7 Attempt to “hookswitch dial” by tapping quickly on the tongue of the
hookswitch assembly. The phone should momentarily open the line, until
the attempt is over, and then return dial tone. If not, please refer to section
8.2.
4.8 Testing is now completed and the telephone is ready for operation. Plug
the telephone line cord into the desired location (RJ11C modular jack).
The phone is now operational.
*****WARNING*****
A. Never install telephone wiring during a lightning storm.
B. Never install telephone jacks in wet locations unless the
jack is specifically designed for wet locations.
C. Never touch uninsulated telephone wires or terminals
unless the telephone line has been disconnected at the
network interface.
D. Use caution when installing or modifying telephone lines.

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5.0 SPECIFICATIONS
INPUT POWER: C.O. Line powered
LOOP CURRENT: 23ma minimum, 80ma maximum
IMPEDANCE: 600 ohms
SIGNALING: DTMF
OUTPUT: -4.0 to -6.0dbm
HEARING AID
COMPATIBLE: Meets EIA standards
ENVIRONMENTAL: Temperature 0oC to 50oC
Humidity 20%-90% non-condensating.
TELEPHONE PANEL: Plastic Desk Model
MOUNTING: Flat Horizontal Mount
FCC REGISTRATION: BW 88T7-68413-TE-T
UL LISTED NO.: 6OF5
RINGER EQUIVALENCE: 0.4A
TYPEJACK: RJ11C

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6.0 PARTS LIST
PART NUMBER DESCRIPTION
401-024 Plastic Housing Assembly
401-022 Face Plate
401-015 Hookswitch & Cradle Assembly
401-009 Ringer
301-009 Network
301-030 Instruction Card Kit
701-110 Chrome Keypad
650-521 MCRKII Printed Circuit Board
401-004 Handset
401-010 Modular Line Cord
406-019 Security Screw
403-010 Service Manual
CAC6.00 Firmware
Accessories:
301-037 Security tool
700-004 LNB Chrome keypad - large number

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7.0 FCC NOTICE
7.1 FCC REGISTRATION AND REPAIR INFORMATION
Your new telephone has been registered with the Federal Communication
Commission (FCC) in accordance with Part 68 of its rules. The FCC
requires that you be advised of certain requirements involving the use of
this telephone.
7.2 CONNECTION WITH THE NATIONWIDE TELEPHONE NETWORK
The FCC requires that you connect this telephone to the Nationwide
Telephone Network through a registered jack provided by the Telephone
Company in your area. This jack is a modular outlet, which you can order
from your local telephone company.
7.3 NOTIFICATION TO THE TELEPHONE COMPANY
Before connecting this telephone, the FCC requires that you notify your
local telephone company business office. The number is in the front of
your phone book.
Tell them:
The "line" to which you will connect the telephone (that is, your phone
number) and the telephone's FCC registration number and ringer
equivalence number. These numbers are listed in section 6.0.
The FCC further requires that you notify your local telephone company
when permanently disconnecting this telephone.

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8.0 REPAIR AND RETURN INFORMATION
8.1 WARRANTY REPAIR
Any device returned requiring warranty service, repair or credit must be
accompanied with a "return material authorization" (RMA) FORM. It
must include: return shipping instructions, original purchase order number
and special marking instruction. A description of the trouble observed
must be attached to the defective unit. This information must be inside the
shipping container.
8.2 DIRECT ALL INQUIRES TO:
CEECO
Repair Department
863-357-0798- telephone
863-357-0006- facsimile
[email protected]
www.ceeco.net
8.3 NON-WARRANTY REPAIR
CEECO will repair equipment out of warranty for a set charge plus parts.
The customer must pay the shipping costs for both directions.
8.4 RETURN FOR CREDIT
Material may be returned for credit only with prior approval. Material
authorized for return is subject to a 20% restocking charge based on the
manufacturer's list price. Return RMA must be requested no later than 30
days after original shipment.

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9.0 WARRANTY POLICY
9.1 GENERAL
CEECO products are guaranteed to be free of defects in material and
workmanship for a period of 12 months from the date of original purchase.
CEECO’s obligation under this warranty is limited to repair or
replacement of any part found to be defective by CEECO. Under no
circumstances shall CEECO be liable for loss, damage, cost of repair or
consequential damages of any kind, which have been caused by neglect,
abuse, acts of God, or improper operation of equipment. This warranty is
limited to the value of material only.
9.2 PRINTED CIRCUIT BOARDS
Printed circuit boards should not be repaired in the field. If a unit is found
to be faulty, replace it with another unit and return the faulty unit to
CEECO for repair. Modifications by anyone other than CEECO will void
the warranty.

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10.0 DIAGRAM
When programming is
completed, move the
mini jumpers to the OFF
position.
NOTE:
Do not leave the mini jumpers in the ON position;
this will decrease battery life.
Move the mini jumpers to
the ON position
BEFORE programming.
Locate the mini jumpers
on the corner of the PCB.
O
N
OF
F
O
N
OF
F
O
N
OF
F

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