Chauvet SlimPAR PRO RGBA User manual

User Manual

CHAUVET®, 2010, All Rights Reserved
Information and specifications in this User Manual are subject to change without notice.
CHAUVET® assumes no responsibility or liability for any errors or inaccuracies that may appear
in this manual.
Author: Anthony Chiappone
Revision: 01b
Release Date: 11-23-2010
TABLE OF CONTENTS
1. BEFORE YOU BEGIN....................................................................................................................................................... 3
WHAT IS INCLUDED................................................................................................................................................................................3
UNPACKING INSTRUCTIONS....................................................................................................................................................................3
MANUAL CONVENTIONS.........................................................................................................................................................................3
ICONS ..................................................................................................................................................................................................3
SAFETY INSTRUCTIONS..........................................................................................................................................................................4
2. INTRODUCTION ............................................................................................................................................................... 5
PRODUCT OVERVIEW ............................................................................................................................................................................6
3. SETUP............................................................................................................................................................................... 7
ACPOWER...........................................................................................................................................................................................7
Power Linking...........................................................................................................................................................................................................7
MOUNTING ...........................................................................................................................................................................................8
Orientation................................................................................................................................................................................................................8
Rigging.....................................................................................................................................................................................................................8
LENS ASSEMBLY REPLACEMENT.............................................................................................................................................................9
4. OPERATING INSTRUCTIONS........................................................................................................................................ 10
CONFIGURING THE STARTING ADDRESS................................................................................................................................................10
CONTROL PANEL FUNCTIONS...............................................................................................................................................................10
MENU MAP.........................................................................................................................................................................................11
OPERATION........................................................................................................................................................................................12
DMX Operation......................................................................................................................................................................................................12
Master/Slave Mode (Sound-Active, Auto Mode)...................................................................................................................................................12
STANDALONE......................................................................................................................................................................................13
Automatic...............................................................................................................................................................................................................13
Static Color.............................................................................................................................................................................................................13
Custom Static Color...............................................................................................................................................................................................13
DMXCHANNEL VALUES ......................................................................................................................................................................14
4-CH Mode.............................................................................................................................................................................................................14
5-CH Mode.............................................................................................................................................................................................................14
10-CH Mode...........................................................................................................................................................................................................15
5. APPENDIX....................................................................................................................................................................... 16
GENERAL TROUBLESHOOTING..............................................................................................................................................................16
DMXPRIMER .....................................................................................................................................................................................17
FIXTURE LINKING (DAISY CHAIN)..........................................................................................................................................................17
DATA CABLING....................................................................................................................................................................................17
DMX Data Cable....................................................................................................................................................................................................17
CABLE CONNECTORS ..........................................................................................................................................................................18
SETTING THE STARTING ADDRESS........................................................................................................................................................18
3-Pin to 5-Pin Conversion Chart............................................................................................................................................................................19
Setting up a DMX Daisy Chain..............................................................................................................................................................................19
GENERAL MAINTENANCE .....................................................................................................................................................................20
RETURNS PROCEDURE........................................................................................................................................................................20
CLAIMS ..............................................................................................................................................................................................20
TECHNICAL SPECIFICATIONS......................................................................................................................................... 21
CONTACT US ..................................................................................................................................................................... 22

1. Before You Begin 3 12/20/2010 11:12 AM
1.BEFORE YOU BEGIN
What is included
•1 x SlimPAR™ Pro RGBA
•1 x Hanging bracket
•1 x Gel Holder
•1 x Power Cord
•1 x Warranty Card
•1 x User Manual
Unpacking Instructions
Immediately upon receiving a fixture, carefully unpack the carton, check the contents to ensure
that all parts are present, and have been received in good condition. Notify the shipper
immediately and retain packing material for inspection if any parts appear damaged from
shipping or the carton itself shows signs of mishandling. Save the carton and all packing
materials. In the event that a fixture must be returned to the factory, it is important that the fixture
be returned in the original factory box and packing.
Manual Conventions
CHAUVET® manuals use the following conventions to differentiate certain types of information
from the regular text.
C
ONVENTION M
EANING
[10] A DIP switch to be configured
<Menu> A key to be pressed on the fixture’s control panel
1~512 A range of values
50/60 A set of values of which only one can be chosen
Settings A menu option not to be modified (for example, showing the operating
mode/current status)
MENU >
Settings A sequence of menu options to be followed
ON A value to be entered or selected
Icons
This manual uses the following icons to indicate information that requires special attention on the
part of the user.
I
CONS M
EANING
This paragraph contains critical installation, configuration or operation
information. Failure to comply with this information may render the fixture
partially or completely inoperative, cause damage to the fixture or cause
harm to the user.
This paragraph contains important installation or configuration information.
Failure to comply with this information may prevent the fixture from
functioning correctly.
This paragraph reminds you of useful, although not critical, information.

1. Before You Begin 4 12/20/2010 11:12 AM
Safety Instructions
•Please keep this User Manual for future consultation. If you sell the unit to another
user, be sure that they also receive this instruction booklet.
•Always make sure that you are connecting to the proper voltage, and that the line
voltage you are connecting to is not higher than that stated on the decal or rear panel
of the fixture.
•This product is intended for indoor use only! To prevent risk of fire or shock, do not
expose fixture to rain or moisture.
•Make sure there are no flammable materials close to the unit while operating.
•The unit must be installed in a location with adequate ventilation, at least 20 in (50 cm)
from adjacent surfaces. Be sure that no ventilation slots are blocked.
•Always disconnect from power source before servicing or replacing fuse and be sure to
replace with same fuse source.
•Secure fixture to fastening device using a safety chain.
•Maximum ambient temperature (Ta) is 104° F (40° C). Do not operate fixture at
temperatures higher than this.
•In the event of a serious operating problem, stop using the unit immediately. Never try
to repair the unit by yourself. Repairs carried out by unskilled people can lead to
damage or malfunction. Please contact the nearest authorized technical assistance
center.
•Never connect the device to a dimmer pack.
•Make sure the power cord is never crimped or damaged.
•Never disconnect the power cord by pulling or tugging on the cord.
•Never carry the fixture directly from the cord. Always use the hanging/mounting
bracket.
•Avoid direct eye exposure to the light source while it is on.
Please read these instructions carefully. It includes important information
about the installation, usa
g
e and maintenance of this
p
roduct.

2. Introduction 5 12/20/2010 11:12 AM
2.INTRODUCTION

2. Introduction 6 12/20/2010 11:12 AM
Product Overview
Power In
DMX Out
Bracket
Adjustment Knob
Fuseholde
r
Control Panel
(LED Displa
y
)
DMX In
Safety
Power Out
Hanging Bracket
Bracket Adjustment
Knob

3. Setup 7 12/20/2010 11:12 AM
3.SETUP
AC Power
This fixture is auto-ranging and runs on 100~240 VAC, 50/60 Hz power.
To determine the power requirements for a particular fixture, see the label affixed to the back
plate of the fixture or refer to the fixture’s specifications chart. A fixture’s listed current rating
indicates its average current draw under normal conditions.
Always connect the fixture to a switched circuit. Never connect the fixture to a rheostat
(variable resistor) or dimmer circuit, even if the rheostat or dimmer channel is used only
as a 0 to 100% switch.
Always connect the fixture to a circuit with a suitable electrical ground.
Power Linking
This fixture contains power linking via the Edison outlet located in front of the power input cable.
Please see the diagram below for further explanation.
The maximum quantity of SlimPAR™ Pro RGBA that may be linked is 19.
The power linking shown in this document is for the CHAUVET® North American version
ONLY! Therefore, it is the customer’s responsibility to check with the Dealer/Distributor
regarding power linking on the local version of the product. Connections and availability
may change, depending on the power requirements and/or regulations of each
country/region.
Additional power
link out
Fixture #1 Fixture #2 Fixture #3

3. Setup 8 12/20/2010 11:12 AM
Mounting
Orientation
The SlimPAR™ Pro RGBAmay be mounted in any position provided there is adequate room for
ventilation.
Rigging
Be sure that the structure can support the weight of the fixture. Please see the “Technical
Specifications” section of this manual for a detailed weight listing. Mount the fixture securely. This
may be done with a screw, nut and bolt, or a hanging clamp. The hole in each bracket is 13 mm
in size. When rigging, consider routine maintenance and control panel access. Please see the
following notes on installation.
•If the power link out is intended to be used with multiple fixture, take into account the
length of each power cable, and mount the fixtures close enough to one another to
accommodate for this.
•When aiming the fixtures, you may use the bracket adjustment knob(s). Loosen the
knob(s), adjust to the desired angle, and then tighten the knob(s) by turning clockwise.
Do not use tools for this step, as it may cause damage.
•Use the rubber feet to support the fixture in a sitting position.
•Safety cables must always be used.
Bracket Adjustment
Knob
Bracket Adjustment
Knob
Safety

3. Setup 9 12/20/2010 11:12 AM
Lens Assembly Replacement
The SlimPAR™ Pro RGBW has an option available to replace the secondary LED optics, or lens
assembly. This will alter the beam and field angles of the fixture.
The wide angle lens assembly is installed at the factory. The narrow lens assembly is available
as an optional accessory.
Please see the steps below for instructions on replacing the lens assembly in the SlimPAR™ Pro
RGBW.
1. Remove the four Allen screws from the front trim ring with glass of the fixture. Use a #3
metric Allen wrench for this step.
2. After removing the screws, the front cover will come off. Remove it.
3. You now have access to the lens assembly. Use a Philips #2 screwdriver to remove
the four screws that hold it in place.
4. Carefully remove the lens assembly. The LEDs will now be exposed. Use caution to
prevent damage.
5. Place the new lens assembly in the fixture and reinstall the four Philips #2 screws.
6. Put the front cover in place and reinstall the four Allen screws.
Lens assembly
Front cover
Allen screw
Allen screw
Allen screw
Allen screw

4. Operating Instructions 10 12/20/2010 11:12 AM
4.OPERATING INSTRUCTIONS
Configuring the Starting Address
The SlimPAR™ Pro RGBA fixture uses 10 DMX channels in its maximum setting. In this DMX
configuration/personality, the highest channel that the fixture may be set to in order to function
properly is 503. Any address higher than this will prevent access to all of the channels, while in this
mode; however, if you desire to use one of the other DMX channels configurations (personalities),
please consider the total DMX channels when selecting a DMX address.
If this is your first time using DMX, we recommend reading the “DMX Primer” section in the
“Appendix”.
Control Panel Functions
Access control panel functions using the four buttons located directly underneath the LED display
on the included wired remote.
BUTTON FUNCTION
<MENU>
Used to scroll through the
current operating mode,
as well as back out of the
current menu option
<ENTER>
Used to select a move to
the right in the menu map
and select a value and
store it to memory
<UP> Used to select increasing
advancement in the value
<DOWN> Used to select decreasing
advancement in the value
The Control Panel shows the current state of the unit. It is used to select the operating
mode, as well as the sub-features. For a detailed layout of the control panel functions,
please see the “menu map” section.
MENU ENTER UP DOWN

4. Operating Instructions 11 12/20/2010 11:12 AM
Menu Map
MAIN FUNCTION SELECTION SUB-SELECTION DESCRIPTION
DMX Address AddR d001~d512 DMX starting address selection
Personality PERS 10CH 10-channel operating mode
5 CH 5-channel operating mode: RGBA color mixing with dimmer
4 CH 4-channel operating mode: RGBA color mixing
Dimming Curve dIM
OFF Dimming curve: off
dIM1 Dimming curve: dim 1
dIM2 Dimming curve: dim 2
dIM3 Dimming curve: dim 3
Static Color C--
C-01 Red
C-02 Green
C-03 Blue
C-04 Amber
C-05 Cyan
C-06 Magenta
C-07 Yellow
C-08 White
C-09 Red/Amber
C-10 Green/Amber
C-11 Blue/Amber
Custom Static
Color U--
R000~R255 Combine red, green, blue, and amber to create a custom,
static color
G000~G255
b000~b255
A000~A255
S000~S020 Strobe speed (000=no strobe)
Auto Program P-- P--1~P--5 Program selection
S000~S100 Run speed
There is no strobing in the following modes:
C-- and P-- . For full function control, use 10-
Channel DMX mode.

4. Operating Instructions 12 12/20/2010 11:12 AM
Operation
DMX Operation
This is the operating mode which will allow for control with an external DMX controller. You must
set the starting address for this mode. If this is your first time using DMX, then it is recommended
that you refer to the “DMX Primer” section in the “Appendix” of this manual.
Please see the instructions below to operate the fixture in this mode.
1. Plug a DMX controller into the fixture in a daisy chain configuration.
2. Press <MENU> until the following appears on the LED screen:
PeRS .
3. Press <ENTER>.
4. Using <UP> & <DOWN>, select the desired personality (
10-CH , 5 -CH , 4 -CH ).
5. Press <ENTER>.
6. Press <MENU> until
AddR appears on the LED screen.
7. Press <ENTER>.
8. Using <UP> & <DOWN>, select the desired DMX starting address
( d001 ~ d512 ).
9. Press <ENTER>.
Only connect 32 fixtures to a single DMX daisy chain!
Master/Slave Mode (Sound-Active, Auto Mode)
This mode allows a single unit, the master, to operate in one of the standalone modes, while one
or more fixtures, slaves, synchronize their responses to the master.
Master:
The master fixture may be set in any of the STANDALONE modes listed in this user manual.
Slave:
1. Set the slave fixture(s) to DMX mode at starting address 001.
Only connect 31 slave fixtures when operating in this mode!

4. Operating Instructions 13 12/20/2010 11:12 AM
Standalone
This fixture has several options for operating without a DMX controller. Access these options via the
control panel on the back of the fixture.
Automatic
This fixture has preprogrammed chases that may be triggered without a controller. Access these
chases via the control panel on the back of the fixture.
Please see the instructions below for details on entering this mode.
1. Remove any DMX controller from the fixture.
2. Press <MENU> to select Auto Program (P--).
3. Press <ENTER>.
4. Using <UP> & <DOWN>, select one of the five programs.
5. Press <ENTER>.
6. Press <MENU> until S000~S100 appears on the LED screen.
7. Press <ENTER>.
8. Using <UP> & <DOWN>, select the desired run speed (slow~fast)
9. Press <ENTER>.
Static Color
This fixture has preprogrammed, static looks that may be triggered without a controller. Access these
chases via the control panel on the back of the fixture.
Please see the instructions below for details on entering this mode.
1. Remove any DMX controller from the fixture.
2. Press <MENU> to select Static Color mode (C--).
3. Press <ENTER>.
4. Using <UP> & <DOWN>, select one of the 11 presets.
5. Press <ENTER>.
Custom Static Color
This fixture has the ability to accept custom static color settings. Access this via the control panel.
Please see the instructions below for further explanation.
1. Press <MENU> until U--appears on the LED screen.
2. Press <ENTER>.
3. Using <UP> and <DOWN>, select the desired color.
4. Press <ENTER>.
5. Using <UP> and <DOWN>, select the desired color value (000~100). By selecting 000,
the color will remain off.
6. Press <ENTER> to continue to the next color (R, G, b, A).
7. Using <UP> and <DOWN>, select the desired color value (000~100).
8. Continue until the desired mix is obtained. The order of colors is red, green, blue, and
amber.
9. Press <ENTER> to continue to the strobe setting.
10. Using <UP> and <DOWN>, select the desired strobe value (000~100). By selecting 000,
the strobe function will remain off.
11. Press <ENTER> to save the final color setting. This will move the selection to the following
color. However, this is necessary to save the modification.

4. Operating Instructions 14 12/20/2010 11:12 AM
DMX Channel Values
4-CH Mode
CHANNEL VALUE FUNCTION
1
000 Ù255 Red 0%~100%
2
000 Ù255 Green 0%~100%
3
000 Ù255 Blue 0%~100%
4
000 Ù255 Amber 0%~100%
5-CH Mode
CHANNEL VALUE FUNCTION
1
000 Ù255 Master Dimmer 0%~100%
2
000 Ù255 Red 0%~100%
3
000 Ù255 Green 0%~100%
4
000 Ù255 Blue 0%~100%
5
000 Ù255 Amber 0%~100%

4. Operating Instructions 15 12/20/2010 11:12 AM
10-CH Mode
CHANNEL VALUE FUNCTION
1
000 Ù255 Master Dimmer 0%~100%
2
000 Ù255 Red 0%~100%
3
000 Ù255 Green 0%~100%
4
000 Ù255 Blue 0%~100%
5
000 Ù255 Amber 0%~100%
6
000 Ù010
011 Ù030
031 Ù050
051 Ù070
071 Ù090
091 Ù110
111 Ù130
131 Ù150
151 Ù170
171 Ù200
201 Ù205
206 Ù210
211 Ù215
216 Ù220
221 Ù225
226 Ù230
231 Ù235
236 Ù240
241 Ù245
246 Ù250
251 Ù255
Color Macro
No function
Red 100%, Green (0~100%), Blue 0%
Red (100~0%), Green 100%, Blue 0%
Red 0%, Green 100%, Blue (0~100%)
Red 0%, Green (100~0%), Blue 100%
Red 0~100%, Green 0%, Blue 100%
Red 100%, Green 0%, Blue (100~0%)
Red 100%, Green (100~0%), Blue (0~100%)
Red (100~0%), Green (100~0%), Blue 100%
Red 100%, Green 100%, Blue 100%, Amber 100%
White 1: 3,200 K
White 2: 3,400 K
White 3: 4,200 K
White 4: 4,900 K
White 5: 5,600 K
White 6: 5,900 K
White 7: 6,500 K
White 8: 7,200 K
White 9: 8,000 K
White 10: 8,500 K
White 11: 10,000 K
7 000 Ù009
010 Ù255
Strobe
No function
1~20 Hz (slow~fast)
8
000 Ù051
052 Ù101
102 Ù152
153 Ù203
204 Ù254
255 Ù255
Auto Program
No Function
Auto 1
Auto 2
Auto 3
Auto 4
Auto 5
9
000 Ù255 Auto Program Speed (only when CH.7 is between 052~255) 0%~100% (slow~fast)
10
000 Ù051
052 Ù101
102 Ù152
153 Ù203
204 Ù255
Dimmer Speed
Default dimmer speed
Linear dimmer
Non-linear dimmer 1
Non-linear dimmer 2
Non-linear dimmer 3

5. Appendix 16 12/20/2010 11:12 AM
5.APPENDIX
General Troubleshooting
S
YMPTOM P OSSIBLE C AUSE ( S ) P OSSIBLE A CTION ( S )
Breaker/Fuse
keeps blowing
•Excessive circuit load
•
Check total load placed on the
electrical circuit.
•Short circuit along the power
wires •Check for a short in the electrical wiring (internal and/or external).
Device does not
power up
•
No power
•
Check for power on Mains.
•Loose power cord •Check power cord
Fixture is not
responding to DMX
•Wrong DMX addressing
•
Check Control Panel and unit
addressing
•
Damaged DMX cables
•
Check DMX cables
•
Wrong polarity settings on the
controller
•
Check polarity switch settings on
the controller
•
Loose DMX cables
•
Check cable connections
•
Faulty DMX interface
•
Replace DMX input
•
Faulty Main PCB
•
Replace Main PCB
Loss of signal
•
Non DMX cables
•
Use only DMX compatible cables
•
Bouncing signals
•
Install terminator as suggested.
•Long cable / Low level signal
•
Install amplifier right after fixture
with strong signal.
•Too many fixtures
•
Install an optically coupled DMX
splitter after unit #32.
•Interference from AC wires
•
Keep DMX cables separated from
power cables or black lights.
If you still have a problem after trying the above solutions, please contact CHAUVET®
Technical Support.

5. Appendix 17 12/20/2010 11:12 AM
DMX Primer
There are 512 channels in a DMX connection. A fixture capable of receiving DMX will require one
or a number of sequential channels. The user must assign a starting address on the fixture that
indicates the first channel reserved in the controller. There are many different types of DMX
controllable fixtures and they all may vary in the total number of channels required. Choosing a
start address should be planned in advance. Channels should never overlap. If they do, this will
result in erratic operation of the fixtures whose starting address is set incorrectly. You can
however, control multiple fixtures of the same type using the same starting address as long as the
intended result is that of unison movement or operation. In other words, the fixtures will all
respond exactly the same.
DMX fixtures are designed to receive data through a daisy chain. A daisy chain connection is
where the DATA OUT of one fixture connects to the DATA IN of the next fixture. The order in
which the fixtures are connected is not important and has no effect on how a controller
communicates to each fixture. Use an order that provides for the easiest and most direct cabling.
Connect fixtures using shielded two conductor twisted pair DMX data cable with three pin XLR
male to female connectors. The shield connection is pin 1, while pin 2 is Data Negative (S-) and
pin 3 is Data positive (S+).
Fixture Linking (Daisy Chain)
You will need a daisy chain to run light shows of one or more fixtures using a DMX controller or to
run synchronized shows on two or more fixtures set to a master/slave operating mode. The
combined number of channels required by all the fixtures on a daisy chain determines the number
of fixtures the data link can support.
To comply with the EIA-485 standard, do not connect more than 32 fixtures on one daisy
chain. Connecting more than 32 fixtures on one daisy chain without the use of a DMX
optically-isolated splitter may result in deterioration of the digital DMX signal.
Maximum recommended cable distance: 500 m (1640 ft)
Maximum recommended number of fixtures on a daisy chain: 32
Data Cabling
To link fixtures together you must obtain data cables. You can purchase CHAUVET® certified
DMX cables directly from a dealer/distributor or construct your own cable. If you choose to create
your own cable please use data-grade cables that can carry a high quality signal and are less
prone to electromagnetic interference.
DMX Data Cable
Use a Belden© 9841 or equivalent cable which meets the specifications for EIA RS-485
applications. Standard microphone cables cannot transmit DMX data reliably over long distances.
The cable must have the following characteristics:
Type: shielded, 2-conductor twisted pair
Maximum capacitance between conductors: 30 pF/ft
Maximum capacitance between conductor and shield: 55 pF/ft
Maximum resistance: 20 ohms/1000 ft
Nominal impedance: 100 ~ 140 ohms

5. Appendix 18 12/20/2010 11:12 AM
Cable Connectors
Cabling must have a male XLR connector on one end and a female XLR
connector on the other end.
Do not allow contact between the common and the fixture’s chassis ground. Grounding
the common can cause a ground loop, and your fixture may perform erratically. Test
cables with an ohm meter to verify correct polarity and to make sure the pins are not
grounded or shorted to the shield or each other.
Setting the Starting Address
This DMX mode enables the use of a universal DMX controller device. Each fixture requires a
start address from 1~512. A fixture requiring one or more channels for control begins to read the
data on the channel indicated by the start address. For example, a fixture that uses six DMX
channels and was addressed to start on DMX channel 100, would read data from channels: 100,
101, 102, 103, 104, and 105. Choose start addresses so that the channels used do not overlap,
and note the start address selected for future reference.
If this is your first time addressing a fixture using the DMX control protocol, we suggest jumping
to the “Appendix” section and reading the heading “DMX Primer”. It contains very useful
information that will help you understand its use.
COMMON
DMX +
DMX
-
INPUT OUTPUT
13
2
1
3
2
1
3
2
120 ohm ¼ W resistor
between pin 2 (DMX -) and
pin 3 (DMX +) on the
output of the last fixture
To avoid signal transmission problems
and interference, it is always advisable to
connect a DMX signal terminator.
DMX connector configuration
Terminator

5. Appendix 19 12/20/2010 11:12 AM
3-Pin to 5-Pin Conversion Chart
If you use a controller with a 5-pin DMX output connector, you will need to use a 5-pin to
3-pin adapter. The chart below details a proper cable conversion:
3-P
IN TO 5-P IN C ONVERSION C HART
Conductor 3-Pin Female (Output) 5-Pin Male (Input)
Ground/Shield Pin 1 Pin 1
Data ( - ) signal Pin 2 Pin 2
Data ( + ) signal Pin 3 Pin 3
Not used Pin 4
Not used Pin 5
Setting up a DMX Daisy Chain
1. Connect the (male) 3-pin connector side of
the DMX cable to the output (female) 3-pin
connector of the controller.
2. Connect the end of the cable coming from the
controller which will have a (female) 3-pin
connector to the input connector of the next
fixture consisting of a (male) 3-pin connector.
3. Then, proceed to connect from the output as
stated above to the input of the following
fixture and so on.
Universal DMX Controller
Continue the link
This drawing
provides a general
illustration of the
DMX input/output
panel of a lighting
fixture.

5. Appendix 20 12/20/2010 11:12 AM
General Maintenance
To maintain optimum performance and minimize wear, fixtures should be cleaned frequently.
Usage and environment are contributing factors in determining frequency. As a general rule,
fixtures should be cleaned at least twice a month. Dust build up reduces light output performance
and can cause overheating. This can lead to reduced lamp life and increased mechanical wear.
Be sure to power off fixture before conducting maintenance.
•Unplug fixture from power.
•Use a vacuum or air compressor and a soft brush to remove dust collected on external
vents.
•Clean all lenses when the fixture is cool with a mild solution of glass cleaner or
Isopropyl Alcohol and a soft lint free cotton cloth or lens tissue.
•Apply solution to the cloth or tissue and drag dirt and grime to the outside of the lens.
•Gently polish optical surfaces until they are free of haze and lint.
The cleaning of external optical lenses and/or mirrors must be carried out periodically to optimize
light output. Cleaning frequency depends on the environment in which the fixture operates.
Damp, smoky or particularly dirty surroundings can cause greater accumulation of dirt on the
unit’s optics. Clean with soft cloth using normal glass cleaning fluid. Clean the external optics at
least every 20 days. Clean the fixture at least every 30/60 days.
Always dry the parts carefully after cleaning them.
Never spin a fan using compressed air.
Returns Procedure
Returned merchandise must be sent prepaid and in the original packing; call tags will not be
issued. Package must be clearly labeled with a Return Merchandize Authorization Number (RMA
#). Products returned without the RMA # will be refused. Call CHAUVET® and request an RMA #
prior to shipping the fixture. Be prepared to provide the model number, serial number and a brief
description of the cause for the return. Be sure to pack fixture properly; any shipping damage
resulting from inadequate packaging is the customer’s responsibility. As a suggestion, proper
UPS packing or double-boxing is always a safe method to use. CHAUVET® reserves the right to
use its own discretion to repair or replace product(s).
If you are given an RMA #, please include the following information on a piece of paper
inside the box:
1) Your name
2) Your address
3) Your phone number
4) The RMA #
5) A brief description of the symptoms
Claims
Damage incurred in shipping is the responsibility of the shipper; therefore, the damage must be
reported to the carrier upon receipt of merchandise. It is the customer's responsibility to notify
and submit claims with the shipper in the event that a fixture is damaged due to shipping. Any
other claim for items such as missing component/part, damage not related to shipping, and
concealed damage, must be made within seven (7) days of receiving merchandise.