Cisco Mitel SX-200 User instructions

Setting Up a Mitel SX-200 Digital PIMG
Integration with Cisco Unity Connection
•Setting Up a Mitel SX-200 Digital PIMG Integration, page 1
Setting Up a Mitel SX-200 Digital PIMG Integration
Task List for Mitel SX-200 PIMG Phone System Integration
Before doing the following tasks to integrate Unity Connection with the Mitel SX-200 phone system using
PIMG units (media gateways), confirm that the Unity Connection server is ready for the integration after
completing the server installation, following the tasks in the “Installing Cisco Unity Connection”chapter of
the Install, Upgrade, and Maintenance Guide for Cisco Unity Connection, Release 11.x, available at https://
www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/11x/install_upgrade/guide/b_11xcuciumg/b_
11xcuciumg_chapter_00.html.
1Review the system and equipment requirements to confirm that all phone system and Unity Connection
server requirements have been met. See the Requirements section.
2Plan how the voice messaging ports are used by Unity Connection. See the Planning the Usage of Voice
Messaging Ports chapter.
3Program the Mitel SX-200 phone system and extensions. See the Programming Mitel SX-200 PIMG Phone
System for Integration section.
4Set up the PIMG units. See the Setting Up the Digital Mitel PIMG Units section.
5Create the integration. See the Configuring Unity Connection for Integration with Mitel SX-200 Phone
System section.
6Test the integration. See the Testing the Integration chapter.
7If this integration is a second or subsequent integration, add the applicable new user templates for the new
phone system. See the Adding New User Templates for Multiple Integrations chapter.
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Requirements
This integration supports configurations of the following components:
Phone System
•Mitel SX-200.
•Software level Lightware 19 or later.
•A DNI Line MC330 line card to support the two-wire station interface.
•One or more of the applicable PIMG units. For details, see the “Introduction”chapter.
•The voice messaging ports in the phone system connected by digital lines to the ports on the PIMG units.
To simplify troubleshooting, we recommend that you connect the voice messaging ports on the phone system
to the ports on the PIMG units in a planned manner. For example, connect the first phone system voice
messaging port to the first port on the first PIMG unit, connect the second phone system voice messaging port
to the second port on the first PIMG unit, and so on. Alternatively, if you have multiple PIMG units, you can
reduce answer times in the event of a PIMG unit failure by connecting the phone system ports to the PIMG
units in a round-robin fashion. For example, connect the first phone system voice messaging port to the first
port on the first PIMG unit, connect the second phone system voice messaging port to the first port on the
second PIMG unit, and so on.
•The PIMG units connected to the same LAN or WAN that Unity Connection is connected to.
•If the PIMG units connect to a WAN, the requirements for the WAN network connections are:
◦For G.729a codec formatting, a minimum of 32.76 Kbps guaranteed bandwidth for each voice
messaging port.
◦For G.711 codec formatting, a minimum of 91.56 Kbps guaranteed bandwidth for each voice
messaging port.
◦No network devices that implement network address translation (NAT).
◦A maximum 200 ms one-way network latency.
Unity Connection Server
•Unity Connection installed following the tasks in the “Installing Cisco Unity Connection”chapter of the
Install, Upgrade, and Maintenance Guide for Cisco Unity Connection, Release 11.x, available at https:/
/www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/11x/install_upgrade/guide/b_
11xcuciumg.html.
•A license that enables the applicable number of voice messaging ports.
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Requirements

Programming Mitel SX-200 PIMG Phone System for Integration
The following programming instructions are provided as an example only. The specific programming for your
phone system may vary depending on its configuration.
In programming the phone system, do not send calls to voice messaging ports in Unity Connection that
cannot answer calls (voice messaging ports that are not set to Answer Calls). For example, if a voice
messaging port is set only to Send MWI Requests, do not send calls to it.
Caution
Programming the Mitel SX-200 Phone System
Step 1 On the phone system console, go to the Main menu and select Select Forms.
Step 2 On the Select Forms screen, select Class of Service Options Assignment.
Step 3 On the Class of Service Options Assignment screen, build a class of service template for the ports that connect to the
PIMG units. The following is an example of a class of service template.
CLASS OF SERVICE OPTIONS ASSIGNMENT
Class of service number : 1
Comments :
Option Select
-------------------------------------------------------------
Account Code Verified. . . . . . . . . . . . . . . . . . No
ACD Silent Monitoring - Accept . . . . . . . . . . . . . No
ACD Silent Monitoring - Allowed. . . . . . . . . . . . . No
ACD Silent Monitoring - Notification . . . . . . . . . . No
ANI/DNIS/ISDN Number Delivery Trunk . . . . . . . . . . Yes
Auto Answer Allowed. . . . . . . . . . . . . . . . . . . Yes
BrokersCall...................... No
Busy Override Security . . . . . . . . . . . . . . . . . No
Call Announce Line . . . . . . . . . . . . . . . . . . . Yes
Call Forwarding - Accept . . . . . . . . . . . . . . . . Yes
Call Forwarding (External Destination) . . . . . . . . . Yes
Call Forwarding (Internal Destination) . . . . . . . . . Yes
Call Forwarding - Override . . . . . . . . . . . . . . . No
CallHold........................ Yes
Call Hold - Remote Retrieve. . . . . . . . . . . . . . . Yes
Call Hold - Retrieve with Hold Key . . . . . . . . . . . No
Call Pickup - Dialed : Accept. . . . . . . . . . . . . . Yes
Call Pickup - Directed : Accept. . . . . . . . . . . . . Yes
CallPrivacy...................... No
Call Reroute after CFFM to busy destination. . . . . . . No
Call Waiting - Swap. . . . . . . . . . . . . . . . . . . No
Calling Name Display - Internal . ONS. . . . . . . . . . Yes
Calling Number Display - Internal . ONS. . . . . . . . . Yes
Camp-on Tone Security. . . . . . . . . . . . . . . . . . No
Check COR after PSTN Dial Tone . . . . . . . . . . . . . No
Clear All Features Remote. . . . . . . . . . . . . . . . No
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Conference Call. . . . . . . . . . . . . . . . . . . . . Yes
COV/ONS/E&M Voice Mail Port. . . . . . . . . . . . . . . No
DASS II OLI/TLI Provided . . . . . . . . . . . . . . . . No
Dialed Night Service . . . . . . . . . . . . . . . . . . Yes
Disable Call Reroute Chaining On Diversion . . . . . . . No
Disable Send Message . . . . . . . . . . . . . . . . . . No
Display ANI/ISDN Calling Number Only . . . . . . . . . . No
Display ANI/DNIS/ISDN Calling/Called Number. . . . . . . Yes
Display Caller ID on multicall/keylines. . . . . . . . . Yes
Display DNIS/Called Number Before Digit Modification . . Yes
Display Dialed Digits during Outgoing Calls. . . . . . . Yes
Display Held Call ID on Transfer . . . . . . . . . . . . No
DoNotDisturb..................... Yes
Do Not Disturb - Access to Remote Phones . . . . . . . . Yes
Do Not Disturb - Permanent . . . . . . . . . . . . . . . No
Emergency Call Notification - Audio. . . . . . . . . . . No
Emergency Call Notification - Visual . . . . . . . . . . No
Enable Call Duration Limit on External Calls . . . . . . No
Enable Call Duration Limit on Internal Calls . . . . . . No
Executive Busy Override. . . . . . . . . . . . . . . . . No
External Trunk Standard Ringback . . . . . . . . . . . . No
Flexible Answer Point. . . . . . . . . . . . . . . . . . No
Follow 2nd Alternate Reroute for Recall to Busy ACD Agent No
Forced Verified Account Code . . . . . . . . . . . . . . No
Forced Non-Verified Account Code . . . . . . . . . . . . No
Group Call Forward Follow Me - Accept. . . . . . . . . . No
Group Call Forward Follow Me - Allow . . . . . . . . . . No
Group Page - Accept. . . . . . . . . . . . . . . . . . . No
GroupPage-Allow................... No
Handset Volume Adjustment - Saved. . . . . . . . . . . . No
Handsfree AnswerBack Allowed . . . . . . . . . . . . . . Yes
HCI/CTI/TAPI Call Control Allowed. . . . . . . . . . . . No
HCI/CTI/TAPI Monitor Allowed . . . . . . . . . . . . . . No
Head Set Switch Mute . . . . . . . . . . . . . . . . . . No
Hot Desk Remote Logout Enabled . . . . . . . . . . . . . No
Hot Desk Login Accept. . . . . . . . . . . . . . . . . . No
Hotel Room Extension . . . . . . . . . . . . . . . . . . No
Hotel Room Monitor Setup Allowed . . . . . . . . . . . . No
Hotel Room Monitoring Allowed. . . . . . . . . . . . . . No
Hotel/Motel Room Personal Wakeup Call Allowed. . . . . . No
Hotel/Motel Room Remote Wakeup Call Allowed. . . . . . . No
Individual Trunk Access. . . . . . . . . . . . . . . . . Yes
Keep TelDir Entry on Check Out . . . . . . . . . . . . . No
Local Music On Hold source . . . . . . . . . . . . . . . No
Loudspeaker Pager Override . . . . . . . . . . . . . . . Yes
Loudspeaker Pager Equivalent Zone Override Security. . . No
Message Waiting. . . . . . . . . . . . . . . . . . . . . Yes
Message Waiting - Audible Tone Notification. . . . . . . Yes
Message Waiting - Deactivate On Off-Hook . . . . . . . . No
Message Waiting - Inquire. . . . . . . . . . . . . . . . Yes
Multiline Set Loop Test. . . . . . . . . . . . . . . . . No
Multiline Set Message Center Remote Read Allowed . . . . No
Multiline Set Music. . . . . . . . . . . . . . . . . . . No
Multiline Set On Hook Dialing. . . . . . . . . . . . . . Yes
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Multiline Set Phonebook Allowed. . . . . . . . . . . . . Yes
Multiline Set Voice Mail Callback Message Erasure Allowed No
Name Suppression on outgoing Trunk Call. . . . . . . . . No
Non-DID Extension. . . . . . . . . . . . . . . . . . . . No
Non-Prime Public Network Identity. . . . . . . . . . . . No
Non-Verified Account Code. . . . . . . . . . . . . . . . Yes
Off-Hook Voice Announce Allowed. . . . . . . . . . . . . No
ONS CLASS/CLIP: Message Waiting Activate/Deactivate. . . No
ONS CLASS/CLIP: Set. . . . . . . . . . . . . . . . . . . No
ONS CLASS/CLIP: Visual Call Waiting. . . . . . . . . . . Yes
ONS/OPS Internal Ring Cadence for External Callers . . . No
Override Interconnect Restriction on Transfer. . . . . . No
Pager Access - All Zones . . . . . . . . . . . . . . . . Yes
Pager Access - Individual Zones. . . . . . . . . . . . . No
PrivacyReleased.................... No
Public Network Access via DPNSS. . . . . . . . . . . . . Yes
Public Network Identity Provided . . . . . . . . . . . . Yes
Public Network To Public Network Connection Allowed. . . Yes
PublicTrunk...................... Yes
R2 Call Progress Tones . . . . . . . . . . . . . . . . . No
Record-A-Call Active . . . . . . . . . . . . . . . . . . No
Record-A-Call - Start Recording Automatically. . . . . . No
Record-A-Call - Save Recording on Hang-up. . . . . . . . No
Recorded Announcement Device . . . . . . . . . . . . . . No
Recorded Announcement Device - Advanced. . . . . . . . . No
Redial Facilities. . . . . . . . . . . . . . . . . . . . Yes
Ringing Line Select. . . . . . . . . . . . . . . . . . . No
SC1000 Attendant Basic Function Key (Yes/NO) . . . . . . No
SMDR-External..................... No
SMDR-Internal..................... No
Speak@Ease Preferred . . . . . . . . . . . . . . . . . . No
Suite Services Enabled . . . . . . . . . . . . . . . . . No
Suppress Simulated CCM after ISDN Progress . . . . . . . No
Third Party Call Forward Follow Me - Accept. . . . . . . Yes
Third Party Call Forward Follow Me - Allow . . . . . . . Yes
Timed Reminder Allowed . . . . . . . . . . . . . . . . . Yes
Trunk Calling Party Identification . . . . . . . . . . . Yes
Trunk Flash Allowed. . . . . . . . . . . . . . . . . . . No
Use Held Party Device for Call Re-routing. . . . . . . . Yes
Use Called Party Call Hold Timer . . . . . . . . . . . . No
Voice Mail Softkey . . . . . . . . . . . . . . . . . . . No
Timer Options / Account Code Length Value
Account Code Length (2-12) . . . . . . . . . . . . . . . 12
After Answer Display Time(0-60 secs, Blank=off). . . . .
ANSWER PLUS - Delay To Message Timer (0-300 secs). . . . 20
ANSWER PLUS - Expected Offhook Timer (0-255 secs). . . . 30
ANSWER PLUS - Message Length Timer (0-120 secs). . . . . 10
ANSWER PLUS - System Reroute Timer (0-720 secs). . . . . 0
Attendant Busy-out Timer (1-1440 mins) . . . . . . . . . 10
Auto Camp-on Timer (0-30 secs, Blank for Off). . . . . . 10
Busy Tone Timer ( 1-120 secs). . . . . . . . . . . . . . 30
Call Duration (2-120 mins) . . . . . . . . . . . . . . . 10
Call Duration Forced Cleardown Timer (0-10 mins) . . . . 0
Call Forward - Delay (0-125 secs). . . . . . . . . . . . 0
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Call Forward No Answer Timer (0-125 secs). . . . . . . . 15
Call Hold Timer (10-600 secs). . . . . . . . . . . . . . 30
Camp-on Recall Timer (0-180 secs). . . . . . . . . . . . 110
Delay Ring Timer (5-60 secs) . . . . . . . . . . . . . . 10
Dialing Conflict Timer (2-5 secs). . . . . . . . . . . . 3
Emergency Call - Audio Level for Set(Ringer/Medium/High) Ringer
First Digit Timer (5-60 secs). . . . . . . . . . . . . . 15
Inter-Digit Timer (3-60 secs). . . . . . . . . . . . . . 10
Lockout Timer ( 1-60 secs) . . . . . . . . . . . . . . . 45
ACD 2000 Logout Agent No Answer Timer (0-125 secs) . . . 15
Message Waiting Ringing Start Time (00:00 to 23:59). . . :
Message Waiting Ringing Stop Time (00:00 to 23:59) . . .
No Answer Recall Timer (0-125 secs). . . . . . . . . . . 17
ONS VMail-Delay Dial Tone Timer (5-20 secs). . . . . . . 5
Ringing Timer (60-300 secs). . . . . . . . . . . . . . . 180
Work Timer (0-600 secs). . . . . . . . . . . . . . . . . 0
DTMF Key Assignments Value
KeyA..........................
KeyB..........................
KeyC..........................
KeyD..........................
Step 4 On the Select Forms screen, select Multiline Set Forms.
Step 5 On the Multiline Set Forms screen, select Multiline Set Assignment.
Step 6 On the Multiline Set Assignment screen, select DNI Circuit Assignment.
Step 7 On the DNI Circuit Assignment screen, enter the following settings for each wiring address used by the ports connecting
to the PIMG units.
Table 1: Settings for DNI Circuit Assignment Screen
SettingField
Enter the cabinet for the DNI Line MC330 line card.Cabinet
Enter the shelf for the DNI Line MC330 line card.Shelf
Enter the slot for the DNI Line MC330 line card.Slot
Enter the circuit for the DNI Line MC330 line card.Circuit
Select DNI Line.Card Type
Select Superset 430.Device Type: Channel #1
Step 8 Return to the Multiline Set Forms screen.
Step 9 On the Multiline Set Forms screen, select Multiline Set Key Assignment.
Step 10 On the Multiline Set Key Assignment screen, assign each wiring address to an individual digital station set and directory
number as shown in the following table.
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Table 2: Settings for Multiline Set Key Assignment Screen
SettingField
Enter the directory number for the station.Prime Directory Number
Select ring.Prime Ring Type
Select single line.Prime Line Type
For each key number, select not assigned.Line Type
Step 11 On the Main menu, select Station Service Set Forms.
Step 12 On the Station Service Set Forms screen, select Station Service Assignment.
Step 13 On the Station Service Assignment screen, attach each individual digital station set to the class of service template that
you built in Step 3. The following example shows a digital station attached to a class of service template.
STATION SERVICE ASSIGNMENT
Directory|Intercept| Class of Service |Class of Restriction| Default |COMP
Number | Number |___________________|____________________| Account |Zone
|DAY| NIGHT1| NIGHT2| DAY| NIGHT1| NIGHT2|Code Index | ID
______________________________________________________________________________
501 | 1 | 1| 1 | 1 | 1 | 1 | 1 | 1
502 | 1 | 1| 1 | 1 | 1 | 1 | 1 | 1
503 | 1 | 1| 1 | 1 | 1 | 1 | 1 | 1
504 | 1 | 1| 1 | 1 | 1 | 1 | 1 | 1
505 | 1 | 1| 1 | 1 | 1 | 1 | 1 | 1
506 | 1 | 1| 1 | 1 | 1 | 1 | 1 | 1
507 | 1 | 1| 1 | 1 | 1 | 1 | 1 | 1
508 | 1 | 1| 1 | 1 | 1 | 1 | 1 | 1
Step 14 On the Main menu, select Group Forms.
Step 15 On the Group Forms screen, select Hunt Group Assignment.
Step 16 On the Hunt Group Assignment screen, enter the following settings to make a hunt group to act as a central inbound
route for calls.
Table 3: Settings for Hunt Group Assignment Screen
SettingField
Enter the pilot number for Unity Connection.Pilot Number
Enter PIMG hunt group or another name.Name
Select the hunt mode that you want to use:
•Circular
•Linear
Hunt Mode
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SettingField
Select Voice.Group Type
Step 17 In the Hunt Group Assignment table of the Hunt Group Assignment screen, assign the directory number for each port
connecting to the PIMG units as follows.
Table 4: Hunt Group Assignment Table
NameDirectory NumberMember
Enter PIMG Port 1.<the directory number of the first port>1
Enter PIMG Port 2.<the directory number of the second port>2
Enter PIMG Port 3.<the directory number of the third port>3
Enter PIMG Port 4.<the directory number of the next port>4
Enter PIMG Port 5.<the directory number of the next port>5
Enter PIMG Port 6.<the directory number of the next port>6
Enter PIMG Port 7.<the directory number of the next port>7
Enter PIMG Port 8.<the directory number of the next port>8
...
<directory numbers of additional ports>
...
Enter PIMG Port <n>.<the directory number of the last port><last member>
Step 18 Program each phone to forward calls to the pilot number hunt group, based on one of the following Unity Connection
call transfer types.
Table 5: Call Transfer Types
UsageTransfer Types
Program the phone to forward calls to the pilot number when:
•The extension is busy
•The call is not answered
Release transfer (blind
transfer)
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UsageTransfer Types
Program the user station to forward calls to the pilot number only when the call is not
answered (on the phone system, the number of rings before forwarding must be more
than the number of rings to supervise the call). Confirm that call forwarding is disabled
when the extension is busy.
Supervised transfer
Setting Up the Digital Mitel PIMG Units
Do the following procedures to set up the digital Mitel PIMG units that are connected to the Mitel SX-200
phone system.
These procedures require that the following tasks have already been completed:
•The phone system is connected to the digital Mitel PIMG units using digital lines.
•The PIMG units are ready to be connected to the LAN or WAN.
•The PIMG units are connected to a power source.
Fields that are not mentioned in the following procedures must keep their default values. For the default values
of all fields, see the manufacturer documentation for the PIMG units.
Downloading the PIMG Firmware Update Files for Digital Mitel PIMG Units
http://software.cisco.com/download/navigator.html?mdfid=280082558&i=rm.
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Setting Up the Digital Mitel PIMG Units

To access the software download page, you must be signed in to Cisco.com as a registered user.
This procedure describes the steps when using Internet Explorer as your web browser. If you are using a
different web browser, the steps may differ.
Note
1In the tree control on the Downloads Home page, expand Unified Communications> Unified
Communications Applications >Messaging >Cisco Unity and select Cisco Unity Telephony
Integration.
2On the Log In page, enter your username and password, then select Log In.
3On the Select a Release page, under Latest Releases, select the most recent release.
4In the right column, select the version of the firmware for digital Mitel PIMG units.
5On the Download Image page, select Download.
6On the Supporting Document(s) page, select Agree.
7In the File Download dialog box, select Save.
8In the Save As dialog box, browse to the Windows workstation that have access the PIMG units,
browse to a directory where you want to save the file, and select Save.
9In the Download Complete dialog box, select Open. The window for extracting the PIMG firmware
update files appears and select Extract.
10 In the Extract dialog box, browse to the directory where you want the extracted files, and select Extract.
11 Close the window for the extracting application.
To Set Up the Digital Mitel PIMG Units (Firmware Version 6.x)
12 On the Windows workstation, add a temporary route to enable access to the PIMG units.
aOn the Windows Start menu, select Run.
bEnter cmd, and press Enter. The Command Prompt window appears.
cAt the command prompt, enter route add 10.12.13.74 <IP Address of Workstation>, and press
Enter.
For example, if the IP address of the workstation is 198.1.3.25, enter “route add
10.12.13.74<space>198.1.3.25”in the Command Prompt window.
dClose the Command Prompt window.
13 Connect a PIMG unit to the network.
14 In the web browser, go to http://10.12.13.74.
15 To sign in, enter the following case-sensitive settings.
Table 6: Sign-in Settings
SettingField
Enter admin.Username
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SettingField
Enter IpodAdmin.Password
1Select OK.
2On the System menu, select Upgrade.
3On the Upgrade page, select Browse.
4In the Choose File dialog box, browse to the directory on the Windows workstation that has the extracted
PIMG firmware update files.
5Select Mtl_<xx >.app (where <xx> is multiple digits), and select Open.
6On the Upgrade page, select Install File.
7After the file is installed, a message prompting you to restart the PIMG unit appears. Select Cancel.
Do not restart the PIMG unit until you are instructed to do so later in this procedure, even if the file
installation fails. Restarting the PIMG unit at this step may prevent the PIMG unit from functioning
correctly.
8Repeat Step 6 through Step 11 for each of the following files:
•Mtl_<xx>.fsh
•Run<xx>FskEcho.dsp
•Mtl<xx>.lca
9On the Configuration menu, select Import/Export.
10 On the Import/Export page, select Browse.
11 In the Choose File dialog box, browse to the file MTLDNI_Cfg_Mitel.ini.
12 Select MTLDNI_Cfg_Mitel.ini, and select Open.
13 On the Import/Export page, select Import File.
14 After the file is imported, a message prompting you to restart the PIMG unit appears. Select OK.
15 In the web browser, go to http://10.12.13.74.
16 To sign in, enter the following case-sensitive settings.
Table 7: Sign-in Settings
SettingField
Enter admin.Username
Enter IpodAdmin.Password
1Select OK.
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2If your Unity Connection system must have an RTP port range of 16384 to 32767, do the following
substeps. Otherwise, continue to Step 23.
You must set the RTP port range for the PIMG units if your system uses an RTP port range of 16384 to
32767. Otherwise, Unity Connection cannot answer calls,and callers hear ringing or silence.
The default RTP port range for PIMG units is 49000 to 50000. Some Unity Connection configurations
require a different RTP port range.
Note
aOn the Configuration menu, select Import/Export.
bOn the Import/Export page, under Export Files, select Export All Settings.
cIn the File Download dialog box, select Save.
dIn the Save As dialog box, browse to the Windows workstation that has access to the PIMG units,
browse to a directory where you want to save the file, and select Save.
eIn the Download Complete dialog box, select Open. Notepad opens the file Config.ini that you saved.
fLocate the line with the following parameter:
gwRTPStartPort
gChange the value of the parameter to 16384 so that the line reads as follows:
gwRTPStartPort = 16384
hLocate the line with the following parameter:
gwRTPEndPort
iChange the value of the parameter to 32767 so that the line reads as follows:
gwRTPEndPort = 32767
jSave the file, and exit Notepad.
kOn the Configuration menu of the PIMG unit, select Import/Export.
lOn the Import/Export page, under Browse for Import File, select Browse.
mIn the Choose File dialog box, browse to the file Config.ini that you saved.
nSelect Config.ini, and select Open.
oOn the Import/Export page, select Import File.
pWhen prompted to restart the PIMG unit, select OK.
qWhen the PIMG unit has restarted, in the web browser, go to http://10.12.13.74.
rTo sign in, enter the following case-sensitive settings.
Table 8: Sign-in Settings
SettingField
Enter admin.Username
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SettingField
Enter IpodAdmin.Password
1Select OK.
1On the System menu, select Password.
2On the Change Password page, enter the following settings.
Table 9: Change Password Page Settings
SettingField
Enter IpodAdmin. (This setting is case sensitive.)Old Password
Enter your new password. (This setting is case sensitive.)New Password
Enter your new password. (This setting is case sensitive.)Confirm Password
1Select Change.
2On the Configuration menu, select Routing Table.
3On the Routing Table page, under Router Configuration, select VoIP Host Groups.
4Under VoIP Host Groups, enter the following settings for the first VoIP Host Group.
Table 10: First VoIP Host Group Settings
SettingsField
Accept the default or enter another descriptive name of the VoIP host group.Name
(Unity Connection without a cluster) Select False.
(Unity Connection with a cluster configured) Select False.
Load-Balanced
(Unity Connection without a cluster) Select False.
(Unity Connection with a cluster configured) Select True.
Fault-Tolerant
1For Unity Connection without a cluster, under Host List, enter the host name or IP address of the Unity
Connection server and the server port in the format <host name or IP address>:5060.
For Unity Connection with a cluster configured, under Host List, enter the host name or IP address of the
subscriber server (the second Unity Connection server that you installed) and the server port in the format
<host name or IP address>:5060.
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1For Unity Connection without a cluster, continue to Step 32. For Unity Connection with a cluster configured,
select Add Host.
2In the second field, enter the host name or IP address of the publisher server (the first Unity Connection
server that you installed) and the server port in the format <host name or IP address>:5060.
Do not add a third host under Host List or a second host group under VoIP Host Groups. Otherwise, the
Unity Connection cluster may not function correctly.
3Select Submit.
4Under Router Configuration, select TDM Trunk Groups.
5Under TDM Trunk Groups, select Add Trunk Group.
6Under TDM Trunk Groups, enter the following settings for the first TDM trunk group.
Table 11: First TDM Trunk Group Settings (Inbound Calls)
SettingsField
Enter Inbound_PBX_Calls or another unique name.
This TDM trunk group handles all incoming calls from the phone system.
Name
Select Ascending.Selection Direction
Select Linear.Selection Mode
Enter the numbers of the PIMG ports handle inbound calls. For example, enter
“*”for all PIMG ports, or enter “1-6”for the first six PIMG ports.
Port/Channel Content
1Under TDM Trunk Groups, select Add Trunk Group.
2Enter the following settings for the second TDM trunk group.
Table 12: Second TDM Trunk Group Settings (MWIs)
SettingsField
Enter MWIs or another unique name.
This TDM trunk group handles outbound MWI calls (where applicable).
Name
Select Ascending.Selection Direction
Select Cyclic.Selection Mode
Enter the numbers of the PIMG ports that dial out MWIs. For example, enter
“*”for all PIMG ports, or enter “7,8”for the last two PIMG ports.
Port/Channel Content
1Under TDM Trunk Groups, select Add Trunk Group.
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2Enter the following settings for the third TDM trunk group.
Table 13: Third TDM Trunk Group Settings (Outbound Calls)
SettingsField
Enter Outbound_PBX_Calls or another unique name.
This TDM trunk group handles all outbound calls from Unity Connection.
Name
Select Descending.Selection Direction
Select Linear.Selection Mode
Enter *for all channels in all ports.
Enter the numbers of the PIMG ports that handles outbound (dialout) calls. For
example, enter “*”for all PIMG ports, or enter “7,8”for the last two PIMG ports.
Port/Channel Content
1Select Submit.
2Under Router Configuration, select Inbound VoIP Rules.
3Under Inbound VoIP Rules, uncheck the Enabled check box for the default rule.
4Select Add Rule.
5Under Inbound VoIP Rules, enter the following settings for the first new inbound VoIP rule.
Table 14: First New Inbound VoIP Rule Settings (MWIs)
SettingsField
Check this check box.Enable
Enter MWI_Calls or another name.
This inbound VoIP rule handles all MWI calls from Unity Connection.
Rule Label
Select Message.Request Type
Enter *.Originating VoIP Host
Address
1Under Inbound VoIP Request Matching, enter the following settings.
The rule that you created in Step 44 must be selected. Otherwise, any changes you make apply to another
rule.
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Table 15: Inbound VoIP Request Matching Settings
SettingsField
Enter *.Calling Number
Enter *.Calling Name
Enter *.Called Number
Enter *.Called Name
Enter *.Redirect Number
Enter *.Redirect Name
1Under Outbound Routes, enter the following settings.
The rule that you created in Step 44 must be selected. Otherwise, any changes you make apply to another
rule.
Table 16: Outbound Routes Settings
SettingsField
Device Selection
Select TDM.Outbound Destination
Select the name of the TDM trunk group that you created for MWIs in Step 37.
For example, select “MWIs.”
Trunk Group
CPID Manipulation
Enter S.Calling Number
Enter S.Calling Name
Enter D.Called Number
Enter D.Called Name
Enter R.Redirect Number
Enter R.Redirect Name
Select Primary/Alternate Route
Select Primary.Primary
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1Under Inbound VoIP Rules, select Add Rule.
2Under Inbound VoIP Rules, enter the following settings for the second new inbound VoIP rule.
Table 17: Second New Inbound VoIP Rule Settings (Outbound Calls)
SettingsField
Check this check box.Enable
Enter Outbound_UC_Calls or another name.
This inbound VoIP rule handles all outbound calls from Unity Connection.
Rule Label
Select Call.Request Type
Enter *.Originating VoIP Host
Address
1Under Inbound VoIP Request Matching, enter the following settings.
The rule that you created in Step 48 must be selected. Otherwise, any changes you make apply to another
rule.
Table 18: Inbound VoIP Request Matching Settings
SettingsField
Enter *.Calling Number
Enter *.Calling Name
Enter *.Called Number
Enter *.Called Name
Enter *.Redirect Number
Enter *.Redirect Name
1Under Outbound Routes, enter the following settings.
The rule that you created in Step 48 must be selected. Otherwise, any changes you make apply to another
rule.
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Table 19: Outbound Routes Settings
SettingsField
Device Selection
Select TDM.Outbound Destination
Select the name of the TDM trunk group that you created for outbound calls in
Step 39. For example, select “Outbound_PBX_Calls.”
Trunk Group
CPID Manipulation
Enter S.Calling Number
Enter S.Calling Name
Enter D.Called Number
Enter D.Called Name
Enter R.Redirect Number
Enter R.Redirect Name
Select Primary/Alternate Route
Select Primary.Primary
1Select Submit.
2Under Router Configuration, select Inbound TDM Rules.
3Under Inbound TDM Rules, enter the following settings for the first inbound TDM rule.
Table 20: First Inbound TDM Rule Settings
SettingsField
Check this check box.Enable
Enter Inbound_Rule_1 or another name.
This inbound TDM rule handles all incoming calls from the phone system.
Rule Label
Select Call.Request Type
Select the name of the TDM trunk group that you created for incoming calls
from the phone system in Step 35. For example, select “Inbound_PBX_Calls.”
Trunk Group
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1Under Inbound TDM Request Matching, enter the following settings.
The rule that you created in Step 53 must be selected. Otherwise, any changes you make apply to another
rule.
Table 21: Inbound TDM Request Matching Settings
SettingsField
Enter the applicable matching rule used. For example, enter “*”for all.
Calling Number
Enter the applicable matching rule used. For example, enter “*”for all.
Calling Name
Enter the applicable matching rule used. For example, enter “*”for all.
Called Number
Enter the applicable matching rule used. For example, enter “*”for all.
Called Name
Enter the applicable matching rule used. For example, enter “*”for all.
Redirect Number
Enter the applicable matching rule used. For example, enter “*”for all.
Redirect Name
1Under Outbound Routes, enter the following settings.
The rule that you created in Step 53 must be selected. Otherwise, any changes you make apply to another
rule.
Table 22: Outbound Routes Settings
SettingsField
Device Selection
Select VoIP.Outbound Destination
Select the name of the VoIP host group that you created for Unity Connection
in Step 28.
Host Group
CPID Manipulation
Enter S.Calling Number
Enter S.Calling Name
Enter D.Called Number
Enter D.Called Name
Enter R.Redirect Number
Enter R.Redirect Name
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SettingsField
Select Primary/Alternate Route
Select Primary.Primary
1If you want to create more Inbound TDM rules, under Inbound TDM Rules, select Add Rule. Otherwise,
continue to Step 58.
2Repeat Step 53 through Step 56 for all remaining inbound TDM rules that you want to create.
3Select Submit.
4On the Configuration menu, select TDM >General.
5On the TDM General Settings page, enter the following settings.
Table 23: TDM General Settings Page Settings
SettingsField
Select uLaw.PCM Coding
Enter 500.Minimum Call Party Delay
(ms)
Enter 2000.Maximum Call Party Delay
(ms)
Enter 100.Dial Digit on Time (ms)
Enter 100.Dial Inter-Digit Time (ms)
Enter 2000.Dial Pause Time (ms)
Enter the code that turns MWIs on.Turn MWI On FAC
Enter the code that turns MWIs off.Turn MWI Off FAC
Enter 10000.Outbound Call Connect
Timeout (ms)
Select Yes.Wait for Ringback/Connect
on Blind Transfer
Enter the pilot number of the Unity Connection voice messaging ports.Hunt Group Extension
Select No.Disconnect on Fax
Cleardown Tone
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