Cisco Small Business Pro SPA 509G Reference guide

Voicemail
Message Waiting Indicator LED and individ-
ual line envelope icon indicate a message is
waiting. A stutter tone will replace the normal
dial tone.
Listen to Voice Messages
1. Press the envelope button to access
voice mail
2. Enter your PIN
3. Follow voice prompts to listen to
messages
Consulted Call Transfer
1. While on a call press the xfer soft key
2. Call the number to which you want
to transfer the call and press the dial
soft key
3. When the other party answers
announce the call and/or press the
xfer soft key button a second time to
transfer the call
3-Way Conference Calls
Initiating a 3-way conference call
1. Call the first party
2. Press the conf soft key to put the first
party on hold
3. Call the second party
4. When the second party answers, press
the conf soft key to connect all parties
together
Navigation Wheel
The navigation wheel is used to select items
on the phone display. Press the arrows to scroll
left, right, up or down.
Telephone Quick Reference Card
Cisco SPA509G
Display
Handset Message Waiting
Indicator
Navigation
Wheel
Numeric
Keypad
Soft
Keys
Line
Keys
Line
Keys
Voicemail
Hold
Settings
Mute
Volume
Headset
Speaker
Phone
We’re here to help.
For technical support, call:
HV_QRG_SPA509G_3.17
1-855-971-1300
Visit wavebusiness.com/hostedvoice for more information.

Telephone User Controls
Feature Code Result
All Call Forwarding - Enable
All Call Forwarding - Disable
Busy Call Forwarding - Enable
Busy Call Forwarding - Disable
Call Forwarding No Answer - Enable
Call Forwarding No Answer - Disable
Selective Call Forwarding - Enable
Selective Call Forwarding - Disable
Call Park
Call Retrieve (from Park)
Calling Name/Number Delivery - Enable
Calling Name/Number Delivery - Disable
Last Call Return
Voicemail - Retrieve Messages
Call Trace
Call Pick Up
Directed Call Pick Up
Speed Calling - Add Two-Digit Code
Speed Calling - Speed Dial Using a Code
Find Me Follow Me - Enable
Find Me Follow Me - Disable
Do Not Disturb - Enable
Do Not Disturb - Disable
*72+Num+dial
*73
*347+Num+dial
*348
*349+Num+dial
*350
*63
*83
xfer *13
*14+Orbit
*65
*85
*69
*9
*57
*11
*12
*75
10-49+dial
*55
*56
*78
*79
Forwards all calls to an extension or telephone number
Deactivate All Call Forwarding
Forwards a call when the dialed extension is busy
Deactivate Busy Call Forwarding
Forwards a call when the dialed extension is not answered
Deactivate Call Forwarding No Answer
Forwards calls from specific incoming number
Disables selective call forwarding
Parks a call at any of 5 Orbit addresses
Retrieves a parked call
Enables the display of the calling line ID on all calls
Prevents the display of the calling line ID on a single call
Return a call to the phone number of the last call received
Call to voicemail
Traces the origin of the last call received
Picks up a call ringing within the same business group
Picks up a call ringing at another extension
Enter the speed dial code followed by the number to which the code maps
Dial the assigned speed dial code
Enables Find Me Follow Me
Disables Find Me Follow Me
Sends calls to voicemail without ringing the phone
Deactivates Do Not Disturb