Clearwell Mobility Mazarine User manual

MOBILITY SCOOTER
USER MANUAL
Mazarine

www.clearwellmobility.co.uk
2
Contents
Intended Use of the Vehicle
Dashboard Controls
Freewheeling & Main Circuit Breaker
Adjustments
Disassembly
Assembly
Battery Charging
Simple Maintenance
Hazards
Troubleshooting
Warranty
Technical Specication
Intended Use Of The Vehicle
This vehicle is designed to help a single person (up to the maximum recommended
weight) who requires a scooter for their mobility. The scooter is intended for indoor use
in large areas and outside use up to a maximum speed of 4mph. It is not intended to be
used for towing or in use in muddy or soft areas of ground. Users could endanger
themselves and others if they are not capable of driving the scooter safely. It is up to
the users to ensure that they have the manual dexterity to drive the vehicle, adequate
sight and hearing to perceive danger in time, and can at all times operate the scooter
safely. If in doubt we suggest you consult a healthcare professional for advice.
Modications
Any modications to the specications will invalidate the warranty and may render the
vehicle dangerous.
Clearwell Mobility
Technical Support Helpline
Contents and Introduction
Page
2
3
4
5
6
7
8
9
10-11
12-13
14
15
MODEL:
SERIAL NUMBER:
DATE OF PURCHASE:
01444 253 300

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Dashboard Controls
Before driving your vehicle it is important to familiarise yourself with the controls.
Do not attempt to drive the vehicle until you have understood these instructions
To Turn On: Insert the key vertically and turn 90 degree clockwise.
To Turn Off: Turn key back counter-clockwise.
To Operate: The throttle control lever (Wig-Wag) allows you to control the forward and
reverse speed of your scooter. Use your right thumb to push the right side of the lever to
disengage the brakes and to move forward. Release the lever and come to a stop, before
pushing the other side of the lever to move in reverse.
Battery Condition Meter: When the scooter is powered up, this meter indicates
approximate battery strength.
Note: The vehicle must be stationary in order to get an accurate reading.
Speed Adjustment Dial: This dial allows you to preselect and limit the scooters top
speed. The image of the tortoise represents the slowest speed setting. The image of the
hare represents the fastest speed setting.
Horn: The horn will sound when the button is depressed.
Lights: To switch on the lights, toggle the switch forward. To turn off, toggle the switch
backwards.
Identication Key
1. Horn
2. Key Switch
3. Battery Condition Meter
4. Speed Adjustment Dial
5. Throttle Control Lever (Wig-Wag)
6. Charger Power Cord Receptacle (Tiller Port)
7. Off-Board Charger Fuse
8. Light Fuse
9. Light Switch

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4
Freewheeling the Scooter
Freewheeling the Scooter
There may be occasions where you may wish to move the vehicle without power. To do
this there is a freewheel lever.
• Locate the manual freewheel lever at the top right of the rear section.
• Push forward on the manual freewheel lever to disable to the drive system and the
brake system. You may now push the scooter.
• Push the manual freewheel lever rearward to re-engage the drive and brake systems;
this takes your travel scooter out of the freewheel mode.
• Never attempt to activate free-wheel mode when the scooter is stopped or parked on
a signicant slope.
Main Circuit Breaker (Reset Button)
When the voltage in your scooters batteries
becomes low or the travel scooter is heavily
strained, the main circuit breaker may trip to
protect the motor and electronics from damage.
This button is located on the battery pack.
• The main circuit breaker reset button pops out
when the breaker trips.
• Allow a minute or two for your scooters
electronics to rest.
• Push in the reset button to reset the main
circuit breaker.
• If the main circuit breaker trips frequently, you
may need to charge your batteries more often.
If it trips repeatedly after this, contact Clearwell
Mobility.

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Adjustments
Armrest Width Adjustment
The armrest width can be adjusted inwards
and outwards.
Loosen the armrest adjustment knobs and
use the attached ring to pull and remove
the detent pins. Slide the armrest in or out
to the desired width. Align the adjustment
holes on the seat frame and armrest, then
reinsert the detent pins. Tighten the
armrest adjustment knobs.
Seat Rotation Adjustment
The seat rotation lever , located on the right
side of the seat base, secures the seat into
several positions.
Pull up on the seat rotation lever to
disengage the seat. Rotate the seat to the
desired position. Release the lever to
secure the seat into place.
Seat Height Adjustment
The seat can be repositioned to different
heights.
Remove the seat and battery pack from
your scooter and use the attached ring to
pull and remove the detent pin from the
lower seat post. Raise or lower the upper
seat post to the desired seat height, align
the adjustment holes and reinsert the
detent pin. Replace the battery pack and
seat.

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6
Disassembly
Disassembly
You can disassemble the scooter into several pieces; the seat, the rear section, the front
section, the basket and the battery pack. No tools are required to disassemble or
assemble your scooter. Always disassemble or assemble your travel scooter on a level,
dry surface. Remember that some components are heavy and you may need assistance
when lifting them.
Disassembly Proceedure
1. Remove the key from the switch and then lock the
tiller in the straight ahead position by pushing the tiller
lock knob in and turning it clockwise 90º. The front
wheel must face forward to lock the tiller.
2. Remove the seat by lifting it straight up and off of the
scooter. If you encounter resistance, disengage the seat
rotation lever and swivel the seat back and forth while
lifting up.
3. Remove the battery pack by lifting the pack straight up and off of the scooter.
Frame Separation
1. With the seat and battery pack removed, lower the tiller and tighten the tiller
adjustment knob.
2. Lift up on the frame release lever and pivot the rear section backwards, until the
frame hooks are no longer resting on the lower frame tube.
3. Slowly separate the two sections of the travel scooter.
Tiller Lock Knob

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Assembly
Assembly
Note: Before assembly, tilt the rear half of the scooter slightly back on the anti-tip
wheels as shown in the above diagram.
1. Use the frame release lever to lift the front section as you align the frame hooks of
the front section with the lower frame tube of the rear section.
2. Once the frame hooks are over the lower frame tube, lower the front section and
pivot the rear section simultaneously. This will engage the frame lock up automatically.
3. Raise the tiller and fully tighten the tiller adjustment knob.
4. Reinstall battery pack.
5. Reinstall the seat and rotate until it is secured into place.
6. Unlock the tiller by turning the tiller lock knob 90º counter-clockwise.
WARNING: After assembly, make absolutely certain the tiller lock knob is in the
unlocked position before riding your scooter.

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8
Battery Pack
A handle on top of the battery pack makes it easy to lift
the pack off of the scooter. The battery pack contains
two rechargeable batteries, the charger power cord
receptacle, the main circuit breaker and the battery
pack fuse.
Identication Key:
1. Battery Pack
2. Battery Pack Handle
3. Charger Power Cord Receptacle
4. Battery Pack Fuse
5. Main Circuit Breaker (Reset Button)
6. Battery Cable Wiring Harness
7. Battery Terminals
8. Tiller Console Fuse
Battery Charging
Your travel scooter requires two long lasting 12 volt
deep cycle batteries that are sealed and maintenance
free. They are recharged by the supplied off-board
charging system.
Charge your scooters batteries for at least 8-14 hours
prior to using it for the rst time. WARNING: The
charger is designed for indoor use. Do not use outdoors
or expose to rain, snow, spray or moisture.
Battery Charging
Reading your Battery Voltage
From right to left on the meter, green indicates fully charged, yellow a draining charge
and red indicates that an immediate recharge is necessary.

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Simple Maintenance
Maintenance should only be carried out by a qualied engineer.
You should check the following before each journey:
1. Visually check the tyres for damage and their pressure.
Caution: Not maintaining your tyre pressures will affect stability and range.
2. Check the steering moves freely.
3. The tiller knob is tight.
4. The seat is located correctly and locked.
5. Check the armrests are secure.
6. Batteries are fully charged.
7. The front basket is secure.
Anti-tip Wheels
These are factory tted and should not be removed. The anti-tip assembly is bolted
to the rear frame of the scooter. Never use the scooter without the anti-tip wheels
tted.
Important- Possible Faults
As you get used to your vehicle you will get a feel for how it behaves. If something feels
unusual, for instance the vehicle does not accelerate or brake smoothly, the brakes are
not holding on a slope or the steering feels different; contact Clearwell immediately
and explain to an engineer what the problem is, as this will help diagnose the problem.
Cleaning the Scooter
Ensure the controller is switched off before cleaning.
The scooter should be wiped over once per week with a slightly damp (not wet) cloth.
Make sure to dry thoroughly after cleaning.
IMPORTANT: Do not use a hose or pressure or steam washer to clean your scooter.
Cleaning the Control System
Clean the control system and the keypad with a cloth dampened with diluted detergent.
Be careful not to use excessive water or force when cleaning the control keypad.
Simple Maintenance

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10
Hazards
Getting on and off the Vehicle
• When getting on, make sure that the vehicle is on level ground and not in freewheel
mode.
• Ensure that the armrests are secure.
• When getting off, park on level ground, turn off the ignition and remove the key
before leaving your seat.
Tiller Lock Knob
•Never drive with the tiller lock knob in the locked position, as injury could result from
not being able to turn.
Kerbs and Obstacles
• Do not ride up kerbs or obstructions higher than that in the Technical Specication
Sheets.
• Always tackle kerbs and obstacles head on.
• The anti-tip rollers at the rear of the scooter may contact the kerb as you descend,
this may cause a noise, which is normal.
• Take great care to avoid tipping.
• Never make sharp turns on slopes.
Try to avoid crossing slopes - always try to drive straight up and down the slope -
never reverse down a slope.
Going Up a Hill
• Lean forward when going up hill.
• Make sure you have enough speed to climb the slope.
• Do not stop or turn the vehicle around.
• If you have to turn whilst going up an incline keep going until you reach a level area.
• If you have to start on an incline, lean forward and apply power slowly.
• Consider adjusting your seat forward if you’re not comfortable with the gradient.
Going down a hill
• When going down a hill lean back in the seat, and turn the speed control dial to low.
• If you are not comfortable with the hill gradient, consider adjusting your seat position
further back.
Ramps
• When using a ramp for access, please ensure that it is capable of taking the combined
weight of the scooter and yourself and ensure that the ramp is stable and properly
secured.

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Stowed Transport
•Follow the disassembly instructions to correctly dismantle your scooter for stowed
transport.
Transportation in Vehicles
• This scooter is not suitable to use as a seat in a vehicle, it has not been crash tested.
• For transportation by road, rail, sea or air, please contact the appropriate carrier.
Turning
• Slow down and look in the direction you are travelling.
• Sound the horn on blind corners.
Bad Weather
• This product should not be used in snowy or icy conditions.
• Ice, snow and slippery surfaces such as manhole covers, wet grass and drains can
affect braking and steering.
Solid Tyres
• Your vehicle is tted with solid tyres. Regularly check them for signs of damage or
wear.
Front Basket
• The basket mounted on the front has a weight limit of 10lbs (5kgs). Do not
exceed this as it could affect the steering.
Handlebars
• Do not carry or attach anything to the handlebars. Anything attached to the
vehicle handlebars will affect the control of the vehicle.
Floor Area
• Do not use the oor area to carry additional items.
Other Items
• Only t approved products or accessories.
Child Safety
• This product is designed to be operated by adults.
• Children should not be allowed to tamper with the controls or play on the
vehicle.
• Do not carry children as passengers, this product is designed for single person use
only.
Hazards

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12
Troubleshooting
Troubleshooting Guide
This table is a guide to fault nding. A diagnostic beep code will sound in the event there
is a fault with your scooter. Depending on the model you own, your scooter will
communicate one of the following ways:
1) A beep code will begin with a series of fast beeps followed by slower beeps that
indicate the code. The beep code is only sounded once. To repeat the code, remove the
key and then reinsert it and turn it on.
or
2) A beep code will identify the condition, pause, then repeat the beep code. The beep
code will continue until the scooter is turned off.
No. of Beeps Condition Solution
1 Battery voltage is too low to operate the
scooter
Charge batteries as soon as possible
2 Battery charge is too low Charge batteries
3 The scooters battery voltage is too high to
operate the scooter, or the charger is still
connected to the off-board charger port
Unplug charger and/or turn key off, then
back on again. If traveling down a slope,
reduce scooter speed to the minimum
setting
4 Current limit times out Turn the scooter off for a few minutes
then turn it back on
5 The manual freewheel lever is in the forward
freewheel position
Remove key then push the manual
freewheel lever to the drive (rearward)
position and restart your scooter
6 Throttle control lever not at centre position
at start up
Verify that the batteries are fully charged.
If the batteries are fully charged, then
return the throttle control lever to centre
position, turn scooter back on
7 Speed Pot error Contact Clearwell Mobility for assistance
8 Motor Volts error Contact Clearwell Mobility for assistance
9 Other internal errors Contact Clearwell Mobility for assistance

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Troubleshooting
Symptom Solution
Scooter does not move when the throttle control
lever is pressed
When the manual freewheel lever is pushed forward,
the brakes are disengaged and all power to the motor/
transaxle assembly is cut. Pull back on the manual
free-lever, turn the scooter off and then back on to
return to normal operation.
All systems are dead Ensure the key is in the 'on' position. Check that the
batteries are charged. Push the main circuit breaker
reset button, (see page 4). Check the tiller console
fuse under the battery pack.
Batteries will not charge Check the fuse located on the battery pack or
console. Ensure both ends of the charger power cord
are connected properly. If the battery fuse
continuously blows, contact Clearwell Mobility.
Main circuit breaker repeatedly trips Charge the scooters batteries more frequently. Have
both of the batteries load tested. Contact Clearwell
Mobility.
What to do next?
If you are unable to solve the issue using the troubleshooting table, carry out the
following:
• Switch the scooter off.
• Check that none of the plugs and sockets have become loose or disconnected.
• Check the condition of the battery and charge it if necessary.
WARNING:
• If the safety circuits continue to operate, switch off and do not try to use the scooter.
• Contact Clearwell Mobility.

www.clearwellmobility.co.uk
14
Warranty
Repairs- After Sales Service
Your original receipt acts as your
guarantee and conrms your guarantee
period. Please make sure you retain it.
The guarantee does not cover you against
faults caused by accidental damage or
misuse. For further details visit www.
clearwellmobility.co.uk/warranty-
information. If your purchase is not
working correctly, please refer to the
‘troubleshooting’ chapter in this manual.
If a fault occurs which you cannot resolve
through following the advice and
information contained within this
instruction manual, the next step is to
contact Clearwell Mobility on 01444 253
300.
When you contact Clearwell Mobility you
will need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The purchase date as found on your
receipt
5. The model and serial number of your
scooter (These can be found on the label
stuck to the outside of your scooter pack).
IMPORTANT: If you call out an engineer
to a fault listed under the heading
‘troubleshooting’ or to repair a fault
caused by incorrect use, a call out charge
will be made even if the scooter is under
guarantee.
Spare Parts
Always insist on genuine spare parts
An authorised Clearwell Mobility
engineer should service this product and
only genuine spare parts should be used.
Under no circumstances should you
attempt to repair the product yourself.
Repairs carried out by inexperienced
persons may cause injury or further
damage to the equipment.
One Year Warranty
Clearwell Mobility warrants its products
against defects in materials and
workmanship for a period of one year,
providing the products are operated and
maintained in accordance with the vehicles
owners manual. This warranty is limited to
the original purchaser.
If a defect appears within the warranty
period and the purchaser has given
Clearwell Mobility immediate notice, the
company will repair or replace the part. Any
description, specications, samples,
models, bulletins or similar materials used
in connection with the sales of Clearwell
Mobility products are for the purpose of
identifying the equipment and are not to be
construed as expressed warranties.
Clearwell Mobility shall not be liable for
any indirect or consequential damages.
Clearwell Mobility’s liability on any claim
of any kind including negligence for any
loss or damage arising out of, connected to,
or resulting from the design, manufacture
or use of the equipment shall in no case
exceed the price paid by the purchaser for
the equipment.
This limited warranty does not cover
normal maintenance service, or periodic
adjustments necessitated by normal wear
and tear.

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Technical Specication
ISO 7176-15 SPEC COMMENTS
Weight capacity 23st 3lbs (147kg)
Overall length 43" (109.2cm)
Overall width 21.25" (54cm)
Overall height 35-36" (88.9-91.4cm)
Total mass (without batteries) 100lbs (44kg)
Mass of the heaviest part (front section) 44lbs (20kg)
Max angle capacity 9º (15.8%)
Max allowable incline 6º (10.5%)
Obstacle climbing 2" (5cm)
Max. speed forward 4mph (6.4km/h)
Drive system Rear wheel drive, sealed
transaxle, 24 volt DC motor
Dual braking system Regenerative and
electromechanical
Suspension Suspension seat post
Seat height 14" (35.5cm)
Seat to oor height 17-18" (43.2-45.7cm)
Standard Seating Width: 17" (43.18cm)
Depth: 17" (43.18cm)
Weight: 23lbs (10.4kg)
Type: folded
Material: black vinyl
Turning radius 50.5" (128.3cm)
Range Up to 12.5 miles (20.2km) 20Ah battery pack
Battery charger 2 amp off board charger
Battery pack weight 29.5lbs (13.4kg) 20Ah battery pack
Battery requirements Two 12 volt deep cycle 18Ah or 20Ah
Standard controls LED display
Ground clearance 1.5" (3.8cm)
Tyres Front: 3" x 9"
Rear: 3" x 9"
Solid

Clearwell Mobility
21 Albert Drive
Burgess Hill
West Sussex
RH15 9TN
Call Us: 01444 253 300
www.clearwellmobility.co.uk