Clearwell Mobility Skipper User manual

MOBILITY SCOOTER
USER MANUAL
Skipper

www.clearwellmobility.co.uk
2
Contents
Intended Use of the Vehicle
Dashboard Controls
Freewheeling
Tiller Adjustments
Disassembly
Assembly
Battery Charging
Simple Maintenance
Hazards
Troubleshooting
Warranty
Technical Specication
Intended Use Of The Vehicle
This vehicle is designed to help a single person (up to the maximum recommended
weight) who requires a scooter for their mobility. The scooter is intended for indoor use
in large areas and outdoor use up to a maximum speed of 4mph. It is not intended to be
used for towing or in use in muddy or soft areas of ground. Users could endanger
themselves and others if they are not capable of driving the scooter safely. It is up to
the users to ensure that they have the manual dexterity to drive the vehicle, adequate
sight and hearing to perceive danger in time, and can at all times operate the scooter
safely. If in doubt we suggest you consult a healthcare professional for advice.
Modications
Any modications to the specications will invalidate the warranty and may render the
vehicle dangerous.
Clearwell Mobility
Technical Support Helpline
Contents and Introduction
Page
2
3
4
5
6
7
8
9
10-11
12-13
14
15
MODEL:
SERIAL NUMBER:
DATE OF PURCHASE:
01444 253 300

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Dashboard Controls
Before driving your vehicle it is important to familiarise yourself with the controls.
Do not attempt to drive the vehicle until you have understood these instructions
To Turn On: Insert the key and turn to power on.
To Turn Off: Turn key back to power off.
To Operate: The throttle control lever (Wig-Wag) allows you to control the forward and
reverse speed of your scooter. Pull the right hand lever towards you to move the
machine forward. The more you pull the lever the faster the scooter goes. To brake,
release the lever. Again the faster the lever is released the quicker you will stop. To
reverse, pull the left lever towards you. Do not pull both levers at once.
NOTE: The controls can be changed for customers with a left-hand bias. Please contact
Clearwell Mobility.
Battery Indicator: When the scooter is powered up, this meter indicates the
approximate battery strength. The gauge will beep when the batteries are out of charge.
Note: The vehicle must be stationary in order to get an accurate reading.
Speed Control: This controls the top speed of your scooter. When the knob is turned
anticlockwise, this is at its slowest speed, marked by a tortoise. As the knob is turned to
the right, the speed will increase to a maximum, marked by a hare. Set the speed before
you move off.
Do not adjust the speed control dial while the vehicle is moving.
Horn: The horn will sound when the button is depressed.

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Freewheeling the Scooter
Freewheeling the Scooter
When the vehcile is switched off the brakes are automatically engaged. This is called
failsafe braking. Also, if the batteries are at, the brakes are applied. There may be
occasions where you may wish to move the vehicle without power. To do this there is a
freewheel device tted.
The freewheel device allows the vehicle to be pushed without power. To activate, rst
locate the lever. When standing behind the scooter, it is located on the right hand side of
the rear of the vehicle.
• Make sure the ignition is turned off.
• Move the lever up. The vehicle can now be pushed in freewheel.
• Move the lever down to enage drive. The vehcile is now braked and at the normal
operating position.
WARNING: Never sit on the scooter when it is in freewheel mode and never put your
scooter in freewheel mode on any incline.

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Tiller Adjustments
Tiller Adjustment Knob
The tiller can be folded down for transporting.
Rotate the adjustment knob anticlockwise
sufciently for the retaining serrations to
allow the tiller to move. Lower the tiller so
that it is in the lowest position.
Rotate the knob clockwise and ensure that it
is tight and the retaining serrations are fully
engaged.
Tiller Lock
• Engage the tiller lock by pulling the red knob upwards and left so that it engages in the
hole. This ensures that the tiller is in the locked position.
•Ensure that the tiller steering lock is disengaged and the tiller can be steered freely
before driving.
Tiller
Adjustment
Knob
Tiller Lock in unlocked position
WARNING: Never operate the scooter unless the tiller is raised and the tiller
adjustment knob is fully tightened and securely positioned.
WARNING: Never drive the scooter with the tiller lock in the locked position.

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6
Disassembly
Disassembly
You can disassemble the scooter into ve main pieces: the basket, the front section,
rear section, seat and battery box as shown:
Disassembly Procedure
1. Remove the basket- Stand in front of the scooter and lift basket directly upwards off
the basket bracket.
2. Remove the seat- Lift off the seat post while lifting the seat lever. A small rotation is
sometimes necessary to free the seat.
3. Remove the battery box- Undo the buttery catch as shown below. Remove the
battery box and stow carefully .
4. Fold down the tiller- Lower the tiller to its horizontal position and secure using the
knob. Lock the tiller steering.
5. Pull back the chassis release catch and gently separate the front chassis from the
rear.
NOTE: Ensure that all parts are secure and cannot move while being transported.
Buttery
Catch
Chassis
Release
Catch

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Assembly
Connecting Front & Rear Sections
• Carefully align the pins so that they are positioned over the rear cups and press down
on the front chassis until it clicks into place.
• Check that the chasis release catch is in the locked position and the two halves are
securely together.
Ret the Battery Box
• Ensure it is correctly positioned and secure using the buttery catch.
Tiller
• Adjust the tiller into an upright position and release the tiller lock.
Attach Seat
• Lift the seat and install on the rear chassis, ensuring it is fully enaged and does not
rock or rotate.
• If you require more room in the width of the seat, the armrest width can be adjusted
by undoing the knobs on the underside of the armrests.
• To operate the swivel seat, pull the release lever up (located under the seat) and the
seat will release allowing it to rotate. Release the lever to lock.
Driving
• Adjust your seat and tiller to a comfortable driving position.
WARNING:
• Assembling the scooter involves lifting and handling heavy parts.
• Be careful to avoid being pinched or having your hands crushed when lifting or han-
dling parts.
• Never unload your scooter on sloping or uneven ground. It could run down the slope
and injure someone.
Assembly
NOTE: Ensure you have sufcient room when disassembling or assembling your
scooter to move the parts around. No tools are required to disassemble or assemble
your scooter.

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8
Charging Your Batteries
• Turn off the scooter power and remove
the key.
• Slide away the cover of the charger
outlet point positioned on the front of the
battery box as shown.
• Put the charger plug into the outlet
point. Do not switch on the battery
charger until all the plugs are in position.
• The LED light on the battery charger will
show amber when charging. The LED light
on the battery charger will show green
when the batteries are fully charged.
Battery Charging
• Once the battery has been fully charged, ret the protective cover to keep water out.
WARNING: Never attempt to open or disassemble the charger, risk of explosion and
electric shock if batteries are charged when incorrectly wired. Also, there is a risk of
electric shock and damage to the battery if it gets wet.
General Information
•Fully charge your travel scooters batteries 10-12 hours before using it for the rst
time. Charge the batteries daily after every discharge even after partly discharge.
• If the battery indicator has reached red, charge the batteries for 16 hours minimum,
ignoring the charge complete green LED.
• Even if the scooter is unused for a long period of time, the batteries should have a 24
hour charge once a week to ensure both batteries are fully charged.
EMI/RFI
All electrically powered vehicles, including scooters are susceptible to
Electromagnetic Interference / Radio Frequency Interference (EMI / RFI). This
interference could result in abnormal, unintended movement of your scooter. The FDA
has determined that each make and model of scooter can resist EMI / RFI to a certain
level. This product has been tested and has passed an immunity level of 20 V/m.

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Simple Maintenance
Maintenance should only be carried out by a qualied engineer.
You should check the following before each journey:
1. Visually check the tyres for damage.
2. Check the steering moves freely.
3. The tiller knob is tight.
4. The seat is located correctly and locked.
5. Check the armrests are secure.
6. Batteries are fully charged.
7. The front basket is secure.
Circuit Breaker
There is one button for the circuit breaker (located on the battery pack) if the power
switch is 'ON' and the battery gauge does not move, it is possible an electric current has
overloaded the scooter. Reset the circuit breaker by pressing this button.
Anti-tip Wheels
These are factory tted and should not be removed. The anti-tip assembly is bolted
to the rear frame of the scooter. Never use the scooter without the anti-tip wheels
tted.
Inspecting Tyres
The condition of the tyres depends on how you drive and use your scooter.
Please check the tread depth regularly. Replace the tyres when the tread depth is less
than 0.5 mm.
Important- Possible Faults
As you get used to your vehicle you will get a feel for how it behaves. If something feels
unusual, for instance the vehicle does not accelerate or brake smoothly, the brakes are
not holding on a slope or the steering feels different; contact Clearwell immediately
and explain to an engineer what the problem is, as this will help diagnose the problem.
Cleaning the Scooter
Ensure the controller is switched off before cleaning.
The scooter should be wiped over once per week with a slightly damp (not wet) cloth.
Make sure to dry thoroughly after cleaning.
IMPORTANT: Do not use a hose or pressure or steam washer to clean your scooter.
Cleaning the Control System
Clean the control system and the keypad with a cloth dampened with diluted detergent.
Be careful not to use excessive water or force when cleaning the control keypad.
Simple Maintenance

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10
Hazards
Getting On and Off the Vehicle
• When getting on, make sure that the vehicle is on level ground and not in freewheel
mode.
• Ensure that the armrests are secure.
• When getting off, park on level ground, turn off the ignition and remove the key
before leaving your seat.
Tiller Lock Knob
•Never drive with the tiller lock knob in the locked position, as injury could result from
not being able to turn.
Kerbs and Obstacles
• Do not ride up kerbs or obstructions higher than that in the Technical Specication
Sheets.
• Always tackle kerbs and obstacles head on.
• The anti-tip rollers at the rear of the scooter may contact the kerb as you descend,
this may cause a noise, which is normal.
• Take great care to avoid tipping.
• Never make sharp turns on slopes.
Try to avoid crossing slopes - always try to drive straight up and down the slope -
never reverse down a slope.
Going Up a Hill
• Lean forward when going up hill.
• Make sure you have enough speed to climb the slope.
• Do not stop or turn the vehicle around.
• If you have to turn whilst going up an incline keep going until you reach a level area.
• If you have to start on an incline, lean forward and apply power slowly.
• Consider adjusting your seat forward if you’re not comfortable with the gradient.
Going down a hill
• When going down a hill lean back in the seat, and turn the speed control dial to low.
• If you are not comfortable with the hill gradient, consider adjusting your seat position
further back.
Ramps
• When using a ramp for access, please ensure that it is capable of taking the combined
weight of the scooter and yourself and ensure that the ramp is stable and properly
secured.

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Stowed Transport
•Follow the disassembly instructions to correctly dismantle your scooter for stowed
transport.
Transportation in Vehicles
• This scooter is not suitable to use as a seat in a vehicle, it has not been crash tested.
• For transportation by road, rail, sea or air, please contact the appropriate carrier.
Turning
• Slow down and look in the direction you are travelling.
• Sound the horn on blind corners.
Bad Weather
• This product should not be used in snowy or icy conditions.
• Ice, snow and slippery surfaces such as manhole covers, wet grass and drains can
affect braking and steering.
Solid Tyres
• Your vehicle is tted with solid tyres. Regularly check them for signs of damage or
wear.
Front Basket
• The basket mounted on the front has a weight limit of 10lbs (5kgs). Do not
exceed this as it could affect the steering.
Handlebars
• Do not carry or attach anything to the handlebars. Anything attached to the
vehicle handlebars will affect the control of the vehicle.
Floor Area
• Do not use the oor area to carry additional items.
Other Items
• Only t approved products or accessories.
Child Safety
• This product is designed to be operated by adults.
• Children should not be allowed to tamper with the controls or play on the vehicle.
• Do not carry children as passengers, this product is designed for single person use
only.
Hazards

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12
Troubleshooting
Diagnostic Table
The diagnostic beep codes for your scooter are designed to help you perform basic
troubleshooting quickly and easily. A diagnostic beep code will sound in the event one
of the conditions listed below develops.
Beep Code Fault
Slow Beeping Engager pot fault (contact Clearwell Mobility).
Rapid Beeping Batteries low or bettery connection fault.
Freewheel engaged.
Continuous Sound Charger connected (maybe switched on or off).
At Clearwell Mobility, we are here to help you but we can only do this if you give us as
much information as possible. Call us on 01444 253 300 and explain exactly what the
problem is, recounting as much detail as possible, including the indicated faults.

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Fault Finding
This table is a guide to fault nding. The fault may be a simple x, if you have any doubts
contact Clearwell Mobility.
To save the batteries, the scooter controller has a sleep mode which is activated if the
scooter is not used but left switched on for some time. To reset, switch the scooter on
and off again.
Troubleshooting
Symptom Solution
• Scooter does not move (when power
is switched on)
• Batteries are at- Check level.
• Is the charger connected?
• Freewheel is engaged.
• Freewheel has been selected while power is on. Ensure
freewheel is not selected; switch off and on.
• Steering is loose or wobbly when
driving.
• Check for tyre damage or punctures.
• Damaged steering- Contact Clearwell Mobility.
• Loose seat- contact Clearwell Mobility.
•Vehicle behaves erratically when
driven. (It judders or cuts out?)
• Electronic Problems- Contact Clearwell Mobility.
• Short range • Check tyres for damage.
• Check batteries are fully charging.
• Check vehicle moves easily in freewheel.
• Power switch is 'ON' and the battery
gauge does not move
• It is possible an electric current has overloaded the scooter,
reset the circuit breaker. (page 9)

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14
Warranty
Repairs- After Sales Service
Your original receipt acts as your
guarantee and conrms your guarantee
period. Please make sure you retain it.
The guarantee does not cover you against
faults caused by accidental damage or
misuse. For further details visit www.
clearwellmobility.co.uk/warranty-
information. If your purchase is not
working correctly, please refer to the
‘troubleshooting’ chapter in this manual.
If a fault occurs which you cannot resolve
through following the advice and
information contained within this
instruction manual, the next step is to
contact Clearwell Mobility on 01444 253
300.
When you contact Clearwell Mobility you
will need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The purchase date as found on your
receipt
5. The model and serial number of your
scooter (These can be found on the label
stuck to the outside of your scooter pack).
IMPORTANT: If you call out an engineer
to a fault listed under the heading
‘troubleshooting’ or to repair a fault
caused by incorrect use, a call out charge
will be made even if the scooter is under
guarantee.
Spare Parts
Always insist on genuine spare parts
An authorised Clearwell Mobility
engineer should service this product and
only genuine spare parts should be used.
Under no circumstances should you
attempt to repair the product yourself.
Repairs carried out by inexperienced
persons may cause injury or further
damage to the equipment.
One Year Warranty
Clearwell Mobility warrants its products
against defects in materials and
workmanship for a period of one year,
providing the products are operated and
maintained in accordance with the vehicles
owners manual. This warranty is limited to
the original purchaser.
If a defect appears within the warranty
period and the purchaser has given
Clearwell Mobility immediate notice, the
company will repair or replace the part. Any
description, specications, samples,
models, bulletins or similar materials used
in connection with the sales of Clearwell
Mobility products are for the purpose of
identifying the equipment and are not to be
construed as expressed warranties.
Clearwell Mobility shall not be liable for
any indirect or consequential damages.
Clearwell Mobility’s liability on any claim
of any kind including negligence for any
loss or damage arising out of, connected to,
or resulting from the design, manufacture
or use of the equipment shall in no case
exceed the price paid by the purchaser for
the equipment.
This limited warranty does not cover
normal maintenance service, or periodic
adjustments necessitated by normal wear
and tear.

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Technical Specication
SPEC
Wheelchair type and class Class A
Department of transport class Class 2
Maximum weight of user 18st (113kg)
Overall dimensions fully assembled 1020x510x850mm (40x20x33")
Dimensions seat removed tiller folded 1020x510x480mm (40x20x19")
Mass (weight) including batteries 41kg (90lbs)
Battery voltage and capacity 12V Ah qty 2
Mass (weight) of battery pack 10kg (22lbs)
Type of seat Swivel seat with adjustable width
Mass (weight) of seat 7.3kg (16lbs)
Mass (weight) of front section 13kg (29lbs)
Mass (weight) of rear section 11kg (24lbs)
Wheel size Front: 175x50mm (7x2") Rear: 200x50mm (8x2")
Type of tyres Solid puncture proof
Maximum speed 6km/h (3.8mph)
Minimum braking distance from maximum speed 1.2m (1.3yds)
Range on full charge and at ground 13km (8 miles)
The turn-around width 1.62m (5.4ft)
Maximum safe slope 6º
Maximum climbing ability facing upwards 6º
Ground clearance 50mm (2")
Maximum obstacle climbing ability 40mm (1.5")
Maximum safe descendable kerb height 40mm (1.5")

Clearwell Mobility
21 Albert Drive
Burgess Hill
West Sussex
RH15 9TN
Call Us: 01444 253 300
www.clearwellmobility.co.uk