Climax CTC-1052-QT-DT35AW User manual

CTC-1052-QT-DT35AW
User Manual
Dec 18, 2020

Table of Contents
1. Application Overview ....................................................................................................................1
1.1. Identifying The Parts ______________________________________________________1
1.2. The Power Supply_________________________________________________________2
1.3. Insert SIM Card ___________________________________________________________2
1.4. How to install the Control Panel _____________________________________________2
1.5. Programming cable and Local Firmware Update cable __________________________3
1.6. Compatible with Climax’s SMS Editor ________________________________________3
2. Learn-in the Devices......................................................................................................................4
2.1. Command Learning _______________________________________________________4
2.2. Local Learning ___________________________________________________________4
2.3. Learn-In Device using Device ID _____________________________________________4
3. Remove the Devices......................................................................................................................5
3.1. Command Removing ______________________________________________________5
3.2. Local Removing __________________________________________________________5
3.3. SMS Command Removing __________________________________________________5
4. System Configuration....................................................................................................................5
4.1. Remote Programming Mode ________________________________________________5
4.1.1. Auto Answering by Ring Count ................................................................................................................... 5
4.1.2. Dial in Twice (Ring Count Disable).............................................................................................................. 5
4.2. Programming Your 1052-QT-DT35AW ________________________________________6
4.3. SMS Remote Programming ________________________________________________17
4.3.1 CTC-1052-QT-DT35AW SMS Remote Programming Command Table ...................................................... 18
4.4 PC Programming Mode____________________________________________________22
4.4.1 Function Tabs................................................................................................................................................. 25
4.4.2 Profile................................................................................................................................................................. 35
5. Operation........................................................................................................................................38
5.1. Idle Mode _______________________________________________________________38
5.1.1. Answering Incoming Phone Calls ............................................................................................................. 38
5.1.2. AC Power Check Up...................................................................................................................................... 38

5.1.3. CTC-1052-QT-DT35AW Low Battery.......................................................................................................... 38
5.1.4. CTC-1052-QT-DT35AW Battery Disconnection...................................................................................... 38
5.1.5. Devices Low Battery ..................................................................................................................................... 39
5.1.6. Automatic Check-in Report = Periodic Test Call................................................................................... 39
5.1.7. Mobility Timer................................................................................................................................................. 39
5.1.8. Country Code.................................................................................................................................................. 39
5.1.9. Temperature.................................................................................................................................................... 40
5.2. Alarm Activation _________________________________________________________40
Call Progress Tone................................................................................................................................................... 40
Guard Time Delay ..................................................................................................................................................... 40
Confirmation Voice Prompt.................................................................................................................................... 41
5.2.1. GPRS Reporting Method.............................................................................................................................. 41
5.2.2. SMS CID Reporting Method......................................................................................................................... 41
5.2.3. Speech Reporting Method........................................................................................................................... 42
5.2.4. Report Sequence ........................................................................................................................................... 43
5.3 Walk Test (Range Test) ____________________________________________________44
5.3.1. In Learning Mode........................................................................................................................................... 44
5.3.2. In Walk Test Mode ......................................................................................................................................... 44
5.3.3. In Idle Mode ..................................................................................................................................................... 44
5.4 Global Test ______________________________________________________________44
5.5 Manual Test Report _______________________________________________________44
5.6 Factory Reset____________________________________________________________45
6. Appendix.........................................................................................................................................45
6.1. CID Event Code__________________________________________________________45
6.2. CTC-1052-QT-DT35AW Programming Command Table _________________________48
6.3. CTC-1052-QT-DT35AW Voice Prompts_______________________________________50

1
1. Application Overview
1.1. Identifying The Parts
TOP VIEW
1. HELP BUTTON (with backlight)
—Press the Help Button once to
activate emergency call.
—Press the Help Button once to answer
incoming call.
—Back-lit design for easy access at
night.
—White backlight ON: When in idle
node.
—Red backlight ON: During alarm
reporting and two-way
communication.
—Purple backlight ON: In Learning
mode / PC programming mode.
2. TEST BUTTON
—Press the Test button once in idle
mode, the Panel will send test report
to Monitoring Center.
3. RESET BUTTON
—Press once in normal mode to reset
mobility timer. (see command 44).
—Before CTC-1052-QT-DT35AW dials
out for alarm reporting, press once to
cancel the alarm reporting.
—During or at-the-end of conversation,
press once to terminate two-way
voice communication.
4. Microphone
5. Cellular Signal Strength Indicator
6. Orange LED
—Off: Normal Cellular Network
connection
—On: Cellular signal too weak
—Flashes every 5 seconds: SIM card
missing
—2 flashes every 5 seconds: No
signal/reception
—3 flashes every 5 seconds: Cellular
module abnormal
—4 flashes every 5 seconds: SIM card
PIN code error
<NOTE>
Fault LED priorities: Cellular module
abnormal > SIM card missing > No
signal/reception > SIM card PIN code
error.
7. Green LED
—ON: Power is on
—OFF: Power is off
—Flashes once every second: AC
Power failure
—Flashes once every 2 seconds: Panel
or Device Low battery
8. Volume Adjustment Buttons
—Press the + key to increase the
speaker volume.
—Press the - key to decrease the
speaker volume.
9. Speaker
REAR VIEW
10. Power Button
—Press the Power Button once to
power on/off the panel.

2
—When pressing the button to power on
the panel, the panel will emit two
beeps.
—Around 30 seconds after powered on,
the cellular module will be activated,
the panel will play voice prompt
“Searching for Cell Signal”.
When GSM registration is
scuccessful, the panel will play voice
prompt “System Ready”.
11. DC Jack
—DC 12V 1A switching power
connection
12. Programming Telephone Jack
—The programming cable (QT cable A)
needs to be plugged into this jack
and connected to a PC for PC
Programming.
—The Local firmware update cable (QT
cable B) needs to be plugged into this
jack and connected to a PC for
Firmware Update.
(Refer to 1.5. Programming cable
and Local Firmware Update cable
for details.)
13. SIM Card Slot
14. Learn Button
—Press & hold for 6 secs: enter
Learning Mode.
—Press & hold for 6 secs in learning
mode: remove Pendant #1 and #2.
—Press & hold for 1 sec: 4G/LTE
automatically resets
—Press & hold for 15 secs to suspend
mobility timer
1.2. The Power Supply
An AC power adapter is required to connect
to a wall outlet. Be sure only to use an
adapter with the appropriate AC voltage
rating to prevent component damage. A DC
12V output and 1A switching power adapter
is generally used to power CTC-1052-QT-
DT35AW.
In addition to the adapter, there is a
rechargeable battery inside CTC-1052-QT-
DT35AW, which serves as a back-up in
case of a power failure.
During normal operation, the AC power
adapter is used to supply power to CTC-
1052-QT-DT35AW and at the same time
recharge the battery. It takes approximately
72 hours to fully charge the battery.
After power is supplied to CTC-1052-QT-
DT35AW, press the power button once to
power on the Control Panel.
1.3. Insert SIM Card
CTC-1052-QT-DT35AW Panel features built-in
Cellular network communication facility to report
to the Monitoring Station.
To Insert SIM card:
<NOTE>
It is recommended to disable the SIM
card PIN code before inserting into the
Control Panel.
The SIM card base is located on the rear side of
the unit:
Insert the SIM card with the chip side facing
up.
Push to the furthest extend, then press on
the edge of the SIM card firmly to secure it.
SIM Card will delete its SMS messages
whenever the CTC-1052-QT-DT35AW is
powered on.
To remove SIM card:
Press and release on the edge of SIM card, the
card will spring out.
1.4. How to install the Control
Panel

3
Locating a suitable position for the
Control Panel
The Control Panel requires main power and
a constant cellular network reception.
The Control Panel should be easily
accessible.
The Control Panel should not be placed in
a damp location, such as a bathroom.
The Control Panel should not be placed
close to any heat source, such as
microwave ovens, which can reduce signal
strength.
The Control Panel should not be located
alongside other radio transmitting devices,
such as mobile phones, cordless phone, or
wireless computer network (Wi-Fi) devices.
1.5. Programming cable and
Local Firmware Update
cable
CTC-1052-QT-DT35AW has a QT cable A
for PC programming and a QT cable B for
Local firmware update (optional items,
sold separately).
To perform PC programming, the QT cable
A must be plugged into the Programming
Telephone Jack of CTC-1052-QT-DT35AW,
and then connected to PC.
To perform Local firmware update, the QT
cable B must be plugged into the
Programming Telephone Jack of CTC-
1052-QT-DT35AW, and then connected to
PC.
1.6. Compatible with Climax’s
SMS Editor
CTC-1052-QT-DT35AW is compatible with
Climax’s SMS Editor, which is designed to
facilitate SMS remote programming via a PC.
This tool allows you to program the panel easily
from your computer, without sending complex
SMS text messages from a mobile phone.
QT cable A
QT cable B

4
2. Learn-in the Devices
There are three methods to learn in devices:
command learning, local learning, and using
Device ID. The system can learn a total of 20
sensors. All learnt-in devices will be assigned
to zone 1-20 sequentially.
2.1. Command Learning
Command Learning:
1. The user can use Commands 93-94 to
learn devices into the system.
2. Command 93 is designed to learn in
devices for silent reporting, including
WTR, Fall Sensor, or Panic Button.
3. Command 93 & 94 is designed to learn
in the following devices and sensors.
PIR Sensor ----- PIR
Smoke Detector ---- SD
Carbon Monoxide Detector---- CO
Fixed Panic Button ---- PB
Wrist Transmitter ---- WTR
Pendant Transmitter ---- WTR
Water Sensor ---- WS
Fall Sensor ---- FS
Carbon Dioxide Detector ---- CO2
Temperature Sensor ---- TS
Please refer to 4.2 Programming Your 1052-
QT-DT35AW: Commands 93-94 for details.
The PC Programming Tool (1052-QT-DT35A-
Tool) also supports Command Learning.
Please refer to 4.4 PC Programming Mode
4.4.1.5 Device for detailed instructions.
2.2. Local Learning
Local Learning:
The user can also use the local learning
method to learn in all devices.
1. When the device is learnt in for the first
time, voice prompt will prompt the
device/sensor name and “learned.”
2. Within 3 minutes after exiting learning
mode, the control panel will emit 1 long
beep everytime it receives a test code (from
any device).
To enter Local Learning Mode:
1. Press and hold the Learn Button of the
CTC-1052-QT-DT35AW. When pressed,
the CTC-1052-QT-DT35AW will emit one
beep sound initially, and then emit a double
beep on the 6th second followed by a voice
prompt “Release the button.”Release the
Learn Button right after the double beep
and the voice prompt.
2. CTC-1052-QT-DT35AW will enter learning
mode as it plays the voice prompt “Ready
to learn sensor, Press sensor button”. The
Purple backlight will turn on.
3. Press the (Learn) button on the device or
sensor. Voice Prompt: “(Name of Sensor)
learned.”
4. If no action within 10 seconds after voice
prompt “Ready to learn sensor, Press
sensor button”, CTC-1052-QT-DT35AW will
prompt “Press sensor button.” This prompt
will repeat two times if no action.
5. If no action after second “Press sensor
button” prompt, CTC-1052 will prompt
“Press the button to exit.” This prompt will
be repeated three times if no action
continutes.
6. If no action (no device button is pressed)
after 5 minutes, the CTC-1052-QT-
DT35AW will automatically exit Local
Learning Mode and return to idle mode.
Voice Prompt: “We are now in Normal
Operation Mode.”
2.3. Learn-In Device using
Device ID
If sensor device ID is given (please consult
the supplier), the users can learn the device
into the Control Panel using device ID.
User can use SMS commands or the
programming tool SMS iWizard (sold
separately) to learn devices using device ID.
Please refer to the table CTC-1052-QT-
DT35AW SMS Remote Programming
Command Table or the SMS iWizard
operation manual on how to learn in devices
into different zones using device ID.

5
3. Remove the Devices
There are two methods to remove learned-in
devices: command removing, local removing,
and SMS command removing.
3.1. Command Removing
Command Removing
The user can use Commands 80-82 to remove
learned-in devices from the system.
1. Command 80 is used to remove ALL
previously learnt-in devices.
2. Command 81 is used to remove Zone 1
device.
3. Command 82 is used to remove Zone 2
device.
Please refer to 4.2 Programming Your 1052-
QT-DT35AW: Commands 80-82 for details.
The PC Programming Tool (1052-QT-DT35A-
Tool) also supports Command Removing.
Please refer to 4.4 PC Programming Mode
4.4.1.5 Device for detailed instructions.
3.2. Local Removing
Under Local Learning Mode, the devices
learnt into Zone 1 and Zone 2 can be
removed by pressing and holding the Learn
Button for 6 seconds.
CTC-1052-QT-DT35AW will emit one long
beep to indicate that the devices in Zone 1
and Zone 2 are removed.
3.3. SMS Command Removing
SMS Command Removing
The user can use the SMS command DEVDL
to remove all learned-in devices from the
system. Please refer to the table CTC-1052-
QT-DT35AW SMS Remote Programming
Command Table for details.
4. System Configuration
Three CTC-1052-QT-DT35AW programming
modes are available: Remote Programming
Mode, SMS programming, and PC
Programming Mode.
4.1. Remote Programming
Mode
To allow Remote Programming, there are two
options for CTC-1052-QT-DT35AW to answer
the incoming calls.
(1) Auto Answering by ring count
(2) Dial in twice (Ring Count disable)
The two options are set by Command #41.
Please refer to Command 41 under section 4.2
Programming Your CTC-1052-QT-DT35AW
4.1.1. Auto Answering by Ring Count
By using Command 41, you can set the number
of rings for CTC-1052-QT-DT35AW to answer
(00-Rings is set as factory default).
Step 1. Dial CTC-1052-QT-DT35AW and wait
for CTC-1052-QT-DT35AW to answer.
Step 2. Enter 1111 (default 4-digit Access
Code) followed by #, via the phone set.
Step 3. CTC-1052-QT-DT35AW will respond
with two quick beeps to indicate it is
ready for Remote Programming.
Step 4. You are now in Programming Mode.
Proceed to program by referring to the
Command in section 4.2 Programming
Your TC-1052-QT-DT35AW.
4.1.2. Dial in Twice (Ring Count Disable)
As 00 is set in Command 41 by default, it means
CTC-1052-QT-DT35AW is disabled to auto
answer the incoming calls by ring count. If
Remote programming is required, you will need
to call CTC-1052-QT-DT35AW twice.
Step 1. Dial CTC-1052-QT-DT35AW and hang
up after first 2 rings, wait for another 8-
20 sec then call again. CTC-1052-QT-
DT35AW will answer the call on the first
ring. You will enter the Remote
Programming Mode after the first ring
from the 2nd call.

6
Step 2. Enter 1111 (the default 4-digit Access
Code) followed by #, via the phone set.
Step 3. CTC-1052-QT-DT35AW will respond
with two quick beeps to indicate it is
ready for Remote Programming
Commands.
Step 4. You are now in Programming Mode.
Proceed to program by referring to the
Command in section 4.2 Programming
Your CTC-1052-QT-DT35AW.
<NOTE>
The first digit of Access Code must be
entered within 15 seconds; otherwise
CTC-1052-QT-DT35AW will exit
automatically.
To exit Remote Programming mode,
enter 99 followed by #.
4.2. Programming Your 1052-
QT-DT35AW
How to enter Commands?
Please make sure CTC-1052-QT-DT35AW is
in Programming Mode before trying any
CTC-1052-QT-DT35AW Command Functions.
Please refer to section System
Configuration, Entering Programming Mode.
Follow the protocol below to command
CTC-1052-QT-DT35AW:
1. CC = 2-digit DTMF Command
2. # = Termination of the DTMF Command
3. ACK = DTMF Command
Acknowledgement
On CTC-1052-QT-DT35AW:
Short beep: Command succeeded
Long beep: Command failed
On the programming phone set:
Short beep: Command succeeded
Long beep: Command failed
4. Function Selection = According to different
Command you will have different entering in
this part, e.g. Tel. Number, Account number,
etc.
5. # = Terminates Function Selection
6. ACK = Function Selection
Acknowledgement
On CTC-1052-QT-DT35AW:
Short beep: Command succeeded
Long beep: Command failed
On the programming phone set:
Short beep: Command succeeded
Long beep: Command failed
Follow the Command Steps to program
your CTC-1052-QT-DT35AW:
Step 1. Enter Command number (DTMF
Numeric Command, ex. (01), (02)…)
Step 2. Press (#) to terminate the DTMF
Command.
Step 3. One short beep will be heard for
successful Command entry.
Step 4. Enter the desired Command function
number.
Step 5. Enter (#) to terminate the Command
Operation.
Step 6. CTC-1052-QT-DT35AW will emit a
short beep, indicating successful
programming.
The maximum interval between key strokes is 2
minutes. Otherwise, commands will be ignored
and CTC-1052-QT-DT35AW will automatically
exit to Idle Mode.
Any erroneous programming must be
rectified and program again correctly.
Command 00
Caller ID
Command (00) can be used to program 20
Caller ID(s).
CC
#
DTMF
ACK
Function
Selection
#
DTMF
ACK
1.
2.
3.
4.
5.
6.

7
When an incoming call matches with any of
the programmed Caller ID(s), CTC-1052-
QT-DT35AW will auto-answer the call
without checking access code or any button
press.
CTC-1052-QT-DT35AW will match
the numbers starting from the last digit, and
verify 10 digits at the most.
For example, if a number string 321 is
programmed, CTC-1052-QT will instantly
pick up any call that has 321 as the last 3
digits.
If a number string 17605851848 is
programmed, CTC-1052-QT will instantly
pick up any call that has 7605851848 as the
last 10 digits. The first digit "1" of the Caller
ID will be ignored.
Up to 20 digits are allowed for each Caller
ID.
Function
Selection
Result
(201-220)
Set Caller ID
(1st – 20th Caller ID)
To set a Caller ID:
Step 1: Enter 00 + # on the phone set, then a
short beep will be heart via the
phone set.
Step 2: Enter the Caller ID Sequence (201-
220) followed by the * symbol, and
then the Caller ID, and the # symbol
at the end to terminate Function
Selection.
Example: 201*27912518#
201 represents it being the 1st
Caller ID.
27912518 represents the Caller ID
Step 3: A short beep will be heart via the
phone set if Function Selection is
successful.
Command 01-04
Telephone Number Programming
Used to program the 1st - 4th Tel. numbers
respectively.
To program the 1st Tel. number: enter (01)
followed by (#). After one short beep, enter
(telephone number) followed by (#).You
can hear one beep from the telephone
speaker that indicates the programming is
successful.
If you hear CTC-1052-QT-DT35AW emit
one beep instead, that means the
programming of the 1st telephone number
has failed. Please repeat the programming
steps again.
Likewise, the 2nd, 3rd or 4th Tel. numbers can
be programmed using Command (02), (03)
or (04) respectively.
<NOTE>
When entering the phone number,
entering () means a 3-second pause.
(e.g. Switchboard system, extension,
etc.). For example, the phone number
is 21111111 and extension number is
255. Enter: 21111111*255.
Up to 20 digits including () are
allowed for each telephone number.
The 1st, 2nd, 3rd, and 4th Tel. numbers will be
used as primary medical alarm number,
secondary medical alarm number, primary
fire/CO2 alarm number, and secondary
fire/CO2 alarm number, respectively.
Delete Telephone Number：
To delete the 1st Tel. number, enter (01)
followed by (#), after one short beep, enter
another (#). You can hear one beep from
the telephone speaker that indicates the
telephone number has been successfully
deleted.
If you hear CTC-1052-QT-DT35AW emit
one beep instead, that means you have
failed to delete the telephone number.
Please repeat the deleting steps again.
Likewise, you can erase the respective 2nd,
3rd or 4th Tel. Numbers, by following the
above procedure.
Command 05-06
Select Telephone Number for Alarm
Reporting and Status Reporting
<IMPORTANT NOTE>
If the Tel. number is selected in
Commands #5, #6 and #7, then
Command #7 holds the top priority to

8
overwrite the setting. The Tel. number
selected in Command #7 will not be used
for alarm and/or status reporting.
Command (05): Select which telephone
number & GPRS/IP (1-6) is/are to be used
for Alarm Reporting.
Command (06): Select which telephone
number & GPRS/IP (1-6) is/are to be used
for Status Reporting.
Available Key-in options:
Tel. Number /
IP Address
Function Selection
Sequence
1st Tel. #
(1)
2nd Tel. #
(2)
3rd Tel. #
(3)
4th Tel. #
(4)
5th GPRS1 #
(5)
6th GPRS2 #
(6)
1st & 2nd Tel. #s
(12)
1st & 3rd Tel. #s
(13)
1st & 4th Tel. #s
(14)
1st Tel & 5th GPRS. #s
(15)
1st Tel & 6th GPRS. #s
(16)
2nd & 3rd Tel. #s
(23)
2nd & 4th Tel. #s
(24)
2nd Tel & 5th GPRS. #s
(25)
2nd Tel & 6th GPRS. #s
(26)
3rd & 4th Tel. #s
(34)
3rd Tel & 5th GPRS. #s
(35)
3rd Tel & 6th GPRS. #s
(36)
4th Tel & 5th GPRS. #s
(45)
4th Tel & 6th GPRS. #s
(46)
5th & 6th GPRS. #s
(56)
1st, 2nd & 3rd Tel. #s
(123)
1st, 2nd & 4th Tel. #s
(124)
1st , 3rd & 4th Tel. #s
(134)
2nd, 3rd & 4th Tel. #s
(234)
1st, 2nd, 3rd & 4th Tel. #s
(1234)
1st, 2nd, 3rd, 4th Tel. & 5th
GPRS. #s
(12345)
1st, 2nd, 3rd, 4th Tel. 5th &
6th GPRS. #s
(123456)
<NOTE>
The Tel. number selected in Command
#7 will not be used for alarm and/or
status reporting, even if it is selected in
command #5 and/or #6.
When multiple Tel. numbers are
selected, CTC-1052-QT-DT35AW will
always dial in respective programmed
order.
The latest Command (05-06) setting(s)
will overwrite any previously enter
setting(s).
When CTC-1052-QT-DT35AW reports,
GPRS has the highest priority.
Command 10-14
Account Number Programming
Commands (10-14) are used to set the
account number for the telephone numbers
used for Reporting.
Command (10): Set the same account
number for all telephone numbers. and 5th
& 6th GPRS. #s
Command (11-14): Set the account
numbers for the 1st-4th Tel. numbers used
for Reporting respectively.
In (Function Selection) key in 4 or 6 or 8
digit Account Number.
Command 20-24
Reporting Method

9
Commands (20-24) are used to program
the Alarm reporting method for each Tel.
Number.
Command (20): Program the same Alarm
Reporting Method for all 4 Tel. Numbers.
Command (21-24): Program the alarm
reporting method for the 1st-4th Tel.
Numbers respectively.
Available Options:
<NOTE>
The latest Command (20-24) setting(s)
will overwrite any previously entered
setting(s).
If Speech Method is selected:
After the dialing for alarm/emergency
trigger is successful, CTC-1052-QT-
DT35AW opens a two-way voice
communication between the Call
Recipient and CTC-1052-QT-DT35AW
for 1-10 minutes (set by Command
#46).
If the Call Recipient needs more talk
time, they can press any keys except 9
or 0 on their phone set to reset to the
original communication duration (set by
Command #46).
To terminate the call, press (9) or
RESET BUTTON on CTC-1052-QT-
DT35AW.
During the Speech period, CTC-1052-
QT-DT35AW will emit two beeps via the
telephone handset to alert the call
recipient the remaining time of 20 & 10
secs.
Speech Reporting made under Silent
Mode (set by Command #35) will
automatically be switched to Listen-in,
but call recipient can press DTMF keys
to open two-way communication or
change modes.
If any of SMS Reporting Methods is
selected:
Once alarm or emergency data is
successfully transmitted, the CTC-
1052-QT-DT35AW will automatically
send out a SMS (CID) Message.
Command 31
Ringer Enable for Incoming Calls
CTC-1052-QT-DT35AW can be
programmed to emit a ring tone as an audio
alert, or silent for incoming calls.
Function Selection
Result
(0)
OFF (Ring Tone Disable)
(1)
ON (Ring Tone Enable)
Factory Default is set as (0), OFF.
If the function is set to ON, you can answer
the incoming call by pressing the Active
button of WTR, PB, or Fall Sensor, or the
Help Button on CTC-1052-QT-DT35AW.
The time-out period for the incoming call is
30 minutes.
To terminate the incoming call, either press
the Active button of WTR, PB, or Fall
Sensor, or press the Reset Button on
CTC-1052-QT-DT35AW.
During the AC Power failure period, Ring
Tone is automatically disabled.
Command 32
Audible Fault Alert
CTC-1052-QT-DT35AW can be
programmed to emit Fault Alert Beeps
every 30 seconds from AC Failure.
Function Selection
Result
(0)
OFF
(No Warning Beep)
(1)
ON
(With Warning Beep)
Factory Default is set as (0), OFF.
Method
Function
Selection
Speech
Method
(3)
Open Two-way
communication
SMS
Reporting
Method
(4)
SMS (CID)

10
Command 34
Emergency Button Enable
The Help Button can be enabled or
disabled to send an Emergency alarm
report:
Function Selection
Result
(0)
OFF
(Disable)
(1)
ON
(Enable)
Factory Default is set as (1), ON.
OFF: Pressing the Help Button is unable
to send an emergency alarm.
ON: Pressing the Help Button will activate
the panel send an emergency alarm.
Command 35
Silent Mode
CTC-1052-QT-DT35AW can be selected to
operate in Silent Mode. This will mute all
normal operation warning beeps, guard
time tone and key tone.
<NOTE>
Speech Reporting made under Silent
Mode will automatically be switched to
Listen-in, but call recipient can press
DTMF keys to open two-way
communication or change modes.
If Command #31 is set as Enable,
CTC-1052-QT-DT35AW will emit ring
tone for incoming calls even in silent
mode.
Silent mode will not mute the long beep
emitted during walk test.
Function
Selection
Result
(0)
ON (Silent)
(1)
OFF (Normal)
Factory Default is set as (1), OFF.
Command 37
AC Fault Report
The CTC-1052-QT-DT35AW can be
programmed to send a Fault Report when
an AC power failure is detected.
Function Selection
Result
(0)
OFF
(Send No Report)
(1)
ON
(Send Report)
Factory Default is set as (1), ON.
<NOTE>
Reporting will only be made after
detecting AC Fault condition
continuously for one hour.
Command 38
Follow-On & Call-Back Function
Function Selection
Result
(0)
Follow-On
(Reserved)
(1)
Call-Back
(2)
Follow-On & Call-Back
When this function is programmed as (1),
after a successful reporting to the
Monitoring Center, CTC-1052-QT-DT35AW
will automatically hang up the line and start
a 5-minute waiting period to auto answer
any incoming phone calls from the
Monitoring Center.
When this function is programmed as (2),
after a successful reporting to the
Monitoring Center, CTC-1052-QT-DT35AW
will automatically enter the Follow-On
mode.
Once Follow-On Mode is terminated, CTC-
1052-QT-DT35AW will automatically start a
5-minute waiting period to auto answer any
incoming phone calls from the Monitoring
Center.
When the Monitoring Center calls back
within the 5-minute period (when call back

11
function is enabled), CTC-1052-QT-
DT35AW will auto-answer the call after the
1st-2nd ring and waits for Access Code
(default is 1111) and the (#) key entry within
15 seconds.
When the correct Access Code is received,
CTC-1052-QT-DT35AW will then open a
Full-Duplex Communication to allow the
Call Recipient to speak to CTC-1052-QT-
DT35AW directly.
You can use DTMF command to switch the
communicating method. Please refer to
section 4.2. Alarm Activation.
<NOTE>
The Access Code must be entered
within 15 seconds. Otherwise, CTC-
1052-QT-DT35AW will disconnect the
call automatically.
To terminate the call, press DTMF (9),
(0) or Reset Button on 1052-QT-
DT35AW.
If the 5-minute waiting period is up,
CTC-1052-QT-DT35AW will
automatically exit this waiting mode
and return to idle mode.
Command 40
Set Access Code
The Access Code is used to enter
Programming Menu (locally or remotely),
and the Call-Back Function.
It consists of 4 digits and has been set to
(1111) as factory default. Before you set
your own Access Code, (1111) must be
keyed in.
To set a new Access code; enter the
desired (4-digit number) in Function
Selection.
Command 41
Auto Answer for Remote Programming
CTC-1052-QT-DT35AW can be
programmed to auto answer incoming
phone calls after a pre-set number of rings
have been reached. The number of rings
range from (00) (no auto answer) to (32)
rings.
Function Selection
Result
(00)
OFF
(01) - (32)
ON
Factory Default is (00) Rings.
<NOTE>
When (00), it means CTC-1052-QT-
DT35AW cannot auto-answer the call
by ring count. If you want to do Remote
programming, please follow the
Remote Programming method
described in 4. System Confguration,
4.1. Remote Programming Mode,
4.1.2. Dial in Twice.
Command 42
Guard Time Delay
This command is designed for any
compatible sensor, except Fall Sensor
(fall detection).
Guard Time Delay time is a time period
programmed to delay alarm reporting. If a
false alarm is raised, it can be cancelled
within this Guard Time Delay time.
The programmable delay time range from
(00) (instant reporting) to (99) seconds.
Emergency alarms activated by Smoke
Detectors (SD), Carbon Monoxide
Detectors (CO), Carbon Dioxide Detector
(CO2), Temperature Sensor (TS), and
Water Sensors (WS) do not have Guard
Time Delay and will be reported
immediately.
Function Selection
Result
(00)
INSTANT REPORTING
(01) - (99)
DELAY
Alarm activated by pressing a button
cannot be cancelled after the Guard Time is
elapsed.
<NOTE>
The Guard Time Delay time from
pressing the Active Button on a Fall
sensor is determined by Command #42
instead of Command #66.

12
The Guard Time Delay from a fall
detection (of a Fall Sensor) is set by
Command #66.
Command 43
Periodic Test Call
CTC-1052-QT-DT35AW can be
programmed to make test calls periodically
(every 0–7 days, 0-23 hours, and 0-59
mins).
Function Selection
Result
(000000)
OFF
(DDHHMM)
DD: (00) - (07)
HH: (00) - (23)
MM: (00) - (59)
0 - 7 days,
0 -23 hours,
0 -59 mins
<NOTE>
Whenever programming mode is
accessed, CTC-1052-QT-DT35AW will
reset the Periodic Test Call timer.
Periodic Test Call will only function with
telephone numbers assigned to SMS
reporting method in Command 20-24.
Command 44
Mobility Timer
This function monitors user movement around
the premises and sends an inactivity report to
the Monitoring Center if the user fails to reset
the inactivity timer.
This will disable or enable the Inactivity Timer
with selectable count down periods. Options
are:
Function Selection
Result
(00)
DISABLE
(01)
1HR
(02)
2HR
..........
.........
(36)
36HR
Factory Default is set as (00), DISABLE.
<NOTE>
The Mobility Timer counting down can
be reset by:
1. Pressing the Reset Button on
CTC-1052-QT-DT35AW, or,
2. Movement detected by PIR
Detector
3. Only workable by entering 2 digits.
When Mobility Timer expires and no
reset signal is received, CTC-1052-QT-
DT35AW will start to emit one long
beep every 5 minutes to alert the user.
After 30 minutes, if reset signal is not
received, a mobility alarm reporting will
be made.
The reporting method for mobility alarm
is the same as the emergency alarm.
The report will be sent based on your
reporting methods without guard time
waiting.
When (00) is selected, no code is sent
to Monitoring Center.
When CTC-1052-QT-DT35AW is in idle
mode, press and hold the Learn Button
for 15 seconds, until you hear a long
beep. Release the button and the
Mobility timer will be suspended.
Command 46
Two-Way Period
This command is used to program the
allowable time duration for Two-way voice
communication period (Speech mode). It
can be set from (01) (1 minute) - (10) (10
minutes).
Function Selection
Result
(01)
1 MINUTE
(02)
2 MINUTES
(03)-(10)
3-10 MINUTES
During the two-way voice
comminucation, CTC-1052-QT-DT35AW
will emit two beeps via the telephone
handset to alert the call recipient the
remaining time of 20 & 10 seconds. Press

13
any DTMF key except the hang up key to
reset the communication time to its preset
duration.
Command 47
Off-Set Time
After the Control Panel‘s power is supplied,
the time of the Check-in Report starts
calculating.
According to the setting of Off-Set Time, the
Control Panel will send Check-in Report
once, and then send report according to the
setting of Command 43 － Test call.
Function
Selection
Result
(1)
1 Hour
(2)
2 Hour
(3)
3 Hour
(4)
4 Hour
(5)
8 Hour
(6)
12Hour
Factory default is set as (1) 1 Hour. When
the Off-Set Time is reset in programming
Mode, the time of the Off-Set period will
recalculate.
Off-Set time Report will be sent only once,
and then the Control Panel sends Check-in
Report according to setting of period test
call, unless the Control Panel restarts or the
Off-Set time is reset.
<NOTE>
Whenever programming mode is
accessed, CTC-1052-QT-DT35AW will
reset the Off-Set timer.
Command 49
Supervision
This option is used to enable system
Supervision function. Once enabled, CTC-
1052-QT-DT35AW will be able to receive
the check-in signals from Wrist Pendants
(WTR) to indicate their proper functioning.
Function
Selection
Result
(0)
Disable
(1)
4 Days
(2)
5 Days
(3)
6 Days
(4)
7 Days
(5)
8 Days
(6)
9 Days
(7)
10 Days
Factory default is set as (0) Disable. No
code is sent to Monitoring Center.
When the supervisory timer expires and no
supervision signal is received from WTR ,
CTC-1052-QT-DT35AW will send a
Supervisory Failure report.
Supervisory Failure is a status report.
Command 53
Voice Prompt Language
This command is used to set voice prompt
language.
Function
Selection
Result
(0)
English
(1)
Arabic (Reserved)
(2)
Spanish (Reserved)
(3)
Russian (Reserved)
(19)
Other (Reserved)
(20)
Beep
Factory default is set as (0) English.
Command 54
Fall Sensor Sensitivity
This command is used to set Fall Sensor
Sensitivity.
There are 5 sensitivity levels for selection.
1=Lowest Sensitivity, 5=Highest Sensitivity
Function
Selection
Result

14
(1)
Sensitivity Level 1
(Lowest)
(2)
Sensitivity Level 2
(3)
Sensitivity Level 3
(4)
Sensitivity Level 4
(5)
Sensitivity Level 5
(Highest)
Factory default is set as (3)Sensitivity level
3.
Command 55
High Temperature Reporting
This command is used to program the High
Temperature Reporting threshold in
degrees Fahrenheit.
When temperature reaches or exceeds the
High Temperature threshold, CTC-1052-
QT-DT35AW will report High Temperature
Alarm to CMS.
Function
Selection
Result
(032)-(200)
32-200 °F
Factory Default is set as (095), 95°F.
Command 56
Low Temperature Reporting
This command is used to program the Low
Temperature Reporting threshold in
degrees Fahrenheit.
When temperature reaches or drops below
the Low Temperature threshold, CTC-1052-
QT-DT35AW will report Low Temperature
Alarm to CMS.
Function
Selection
Result
(032)-(200)
32-200 °F
Factory Default is set as (047), 47°F.
Command 57
CO2 Alarm Reporting
This command is used to program the CO2
Alarm Reporting threshold.
When CO2 concentration value reaches or
exceeds the Alarm Reporting threshold,
CTC-1052-QT-DT35AW will report CO2
Alarm to CMS.
Function
Selection
Result
(0000)-(9999)
0-9999 ppm
Factory Default is set as (0800), 800ppm
Command 63
Speaker Volume Adjustment
This function is used to adjust speaker
volume. To set speaker volume in different
communication channels, please set
different parameters.
Function Selection
Result
(2)
Two-way
To set speaker volume in two-way modes
for 4G/LTE, the sequence is:
Communication
Channel
DTMF
Speaker
Volume
(2) Two-way
*
1 to 5
(4G/LTE)
* Communication Channel: 1 digit ( 2: Two-way)
* Be sure to put * between communication channel value
and speaker volume value.
(For 4G/LTE) To set the speaker volume
with a number, ranging 1 to 5. The higher
the value, the louder the voice. Factory
default is set as volume level 5 for Two-Way
mode.
Please refer to programming command
table section for configuration.
Example: if you want to raise the speaker
volume to level 5 in the Two Way mode,
please enter: 2*5
<NOTE>
The volume value in the Listen In or Talk-
Only mode is adjusted for the best
communication quality. It is fixed and
cannot be changed.
Echo volume varies depending on the

15
adjustment of speaker volume and
microphone sensitivity. To minimize the
impact of echo, if you raise speaker
volume, please be sure to lower
microphone sensitivity, and vice versa.
Command 64
Microphone Sensitivity Adjustment
This function is used to adjust microphone
sensitivity. The microphone sensitivity only
can be adjusted in the two-way mode.
To set the microphone sensitivity with a
number, ranging 1 to 5. This value
represents the received sound source
range. The higher the value, the wider range
of sound source. Factory default is set as
(3).
Please refer to programming command table
section for configuration.
<NOTE>
The sensitivity level in the Listen In or
Talk-Only mode is adjusted for the best
communication quality. It is fixed and
cannot be changed.
Echo volume varies depending on
adjustment of speaker volume and
microphone sensitivity. To minimize the
impact of echo, if you raise speaker
volume, please be sure to lower
microphone sensitivity, and vice versa.
Command 66
Set Guard Time Delay Time for Fall
Sensor
This command is used to set the Guard
Time Delay time for fall sensor.
CTC-1052-QT-DT35AW can be
programmed to delay alarm reporting
triggered by a fall detection from (00)
(instant reporting) to (99) seconds.
During this time period, a continuous series
(1 beep every 0.5 second) of beeps will be
emitted to alert user.
If a false alarm is triggered by a fall
detection, it can be cancelled within the
Guard Time Delay by pressing the Active
Button of the Fall Sensor for 4 seconds.
Function Selection
Result
(00)
INSTANT REPORTING
(01) - (99)
DELAY
Factory Default is (15), 15 SECONDS.
<NOTE>
This command is used if a fall is
detected.
If an emergency alarm is triggered by
pressing the Active Button on Fall
sensor, the guard time delay time is
determined by Command 42.
Command 76
Call Progress Tone
This command is used to turn on/off the
dialing tone of phone calls while making
alarm reporting.
Function Selection
Result
(0)
OFF
(Disable)
(1)
ON
<NOTE>
When this function is set to ON, you will
hear a dialing tone from the speaker
indicating the status of phone calls.
When this function is set to OFF, you
will not hear the dialing tone of phone
calls.
This function will be disabled if
Command 35 is set as Enable.
This function will be disabled if alarm
activation is made from a Silent
Device (learnt using Command #93).
Factory default is (0), OFF.
Command 77
Speech Report ACK
A two-way communication is established
when a call is made from CTC-1052-QT-
DT35AW to the Monitoring Center by
sending out a speech report.
When speech report is set to (0), press any
DTMF key for panel to regard speech

16
reporting successful.
When speech reporting is set to (1), off-hook
phone for panel to regard speech reporting
successful.
Factory default is (0), Any DTMF.
Function Selection
Result
(0)
Any DTMF
(1)
OFF-HOOK
Command 80-82
Remove Devices
CTC-1052-QT-DT35AW can be
programmed to remove ALL previously
learnt devices by entering (80) followed by
(＃).
After entering command (80) (＃), the
system will immediately emit an
acknowledging beep over the phone.
Continue to hold the phone set until you
hear the second acknowledging beep after
12 seconds.
Command 81 is used to remove Zone 1
device.
Command 82 is used to remove Zone 2
device.
Command 93
Learn-In Silent Pendant
<NOTE>
This command is not available in
Remote Programming Mode. It is only
available in PC programming mode.
For learning Silent Pendant:
Step 1: Click the Start button besides 93#
(Learn-in Silent Device) to enter
learning mode, a “Panel in learning
mode. Please press Device Button!”
message will pop up.
Step 2: Press the Pendant Button within 20
seconds.
Learning can only be completed
within the signal reception range of
CTC-1052-QT-DT35AW.
If no signal is received within 20
secs, CTC-1052-QT-DT35AW will
emit a long beep and automatically
returns to Programming mode.
Step 3: CTC-1052-QT-DT35AW will emit 2
beeps to indicate that Silent Pendant
is learnt-in successfully.
Adding a device for a second time is
prohibited unless it is removed from
the system first.
If one long beep is emitted instead
of 2 beeps, it indicates:
The device has already been
learnt-in.
When the 21st device is attempted
to learn-in.
<NOTE>
When CTC-1052-QT-DT35AW
received the alarm signal from the
Silent Pendant, it will not emit any
warning beeps during Reporting and
Guard time period.
Command 94
Learn-In Device
<NOTE>
This command is not available in
Remote Programming Mode. It is only
available in PC programming mode.
Up to 20 devices can be learnt into CTC-
1052-QT-DT35AW by using Command #93
or #94.
The available devices that can be learnt-in
Command #93 or 94 are:
PIR Sensor ----- PIR
Smoke Detector ---- SD
Carbon Monoxide ---- CO
Fixed Panic Button ---- PB
Wrist Transmitter ---- WTR
Pendant Transmitter ---- WTR
Water Sensor ---- WS
Fall Sensor
Carbon Dioxide Detector ---- CO2
Temperature Sensor ---- TS

17
Step 1: Click the Start button besides 94#
(Device) to enter learning mode, a
“Panel in learning mode. Please
press Device Button!” message will
pop up.
Step 2: Press the learn button on the device
within 20 seconds.
Learning can only be completed
within the signal reception range of
CTC-1052-QT-DT35AW.
If no signal is received within 20
sec, CTC-1052-QT-DT35AW will
emit a long beep and automatically
return to Programming mode.
Step 3: CTC-1052-QT-DT35AW will emit 2
beeps to indicate the device is
learnt-in successfully.
Adding a device for a second time is
prohibited unless it is removed from
the system first.
If one long beep is emitted instead
of 2 beeps, it indicates:
The device has already been
learnt-in.
When the 21st device is attempted
to learn-in.
Step 4: Repeat steps 1-3 until all devices
are learnt-in.
Command 98
Factory Default Reset
To Reset CTC-1052-QT-DT35AW to factory
default settings, enter (98) and then (#).
After one short beep, continue by entering
() and then end with another (#), one
beep will be heard for termination.
Once the Factory Default Reset is
executed, all the programmed data is
returned to its default value and all the
devices that have been learnt-in are
removed. You have to do the programming
and learn-in the device one by one again.
Command 99
Exit Programming Mode
Enter (99) and (#), after one short beep,
CTC-1052-QT-DT35AW exits the
Programming Mode and returns to idle
mode.
4.3. SMS Remote
Programming
CTC-1052-QT-DT35AW can be remotely
programmed via SMS commands.
<NOTE>
Prior to procced, please be reminded to
change the language setting of your mobile
phone to English.
Step 1: Use your handset and go into the SMS
edit screen.
Step 2: Enter the SMS keyword (default is
PROG).
Step 3: Enter a space.
Step 4: Enter the access code (default is 1111
as defined by Command 40).
Step 5: Enter a space.
Step 6: Enter the programming command.
Step 7: Editing is complete; you may send to the
Control Panel.
<EXAMPLE>
<NOTE>
For a complete list of SMS commands,
please refer to section 4.3.1 CTC-1052-
QT-DT35AW SMS Remote
Programming Command Table.
E.g. PROG_1111_TEL1:0227940001
PROG

SMS Keyword
__

Space
1111

Access Code
__

Space
TEL1

Telephone number 1
：

Colon
0227940001

Programming
data/option