COBHAM Sailor 500 FleetBroadband User manual

SAILOR 500/250 FleetBroadband
Installation manual
Including 19” Rack Version

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SAILOR 500 FleetBroadband
SAILOR 250 FleetBroadband
Including 19" Rack Version
Installation manual
Document number: 98-125646-G
Release date: November 1, 2013

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Disclaimer
Any responsibility or liability for loss or damage in connection with the use of
this product and the accompanying documentation is disclaimed by Thrane &
Thrane A/S. The information in this manual is provided for information
purposes only, is subject to change without notice and may contain errors or
inaccuracies. Manuals issued by Thrane & Thrane A/S are periodically revised
and updated. Anyone relying on this information should acquire the most
current version e.g. from www.cobham.com/satcom or from the distributor.
Thrane & Thrane A/S is not responsible for the content or accuracy of any
translations or reproductions, in whole or in part, of this manual from any
other source.
Thrane & Thrane A/S is trading as Cobham SATCOM.
Copyright © 2013 Thrane & Thrane A/S. All rights reserved.
Trademark acknowledgements
•Thrane & Thrane is a registered trademark of Thrane & Thrane A/S in the
European Union and the United States.
•SAILOR is a registered trademark of Thrane & Thrane A/S in the European
Union, the United States and other countries.
•Windows and Outlook are registered trademarks of Microsoft
Corporation in the United States and other countries.
•Inmarsat is a registered trademark of International Maritime Satellite
Organisation (IMSO) and is licensed by IMSO to Inmarsat Limited and
Inmarsat Ventures plc.
• Inmarsat’s product names are trademarks or registered trademarks of
Inmarsat.
• Other product and company names mentioned in this manual may be
trademarks or trade names of their respective owners.
Company web site
Cobham.com/SATCOM

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Safety summary
The following general safety precautions must be observed during all
phases of operation, service and repair of this equipment. Failure to
comply with these precautions or with specific warnings elsewhere in this
manual violates safety standards of design, manufacture and intended
use of the equipment. Thrane & Thrane A/S assumes no liability for the
customer's failure to comply with these requirements.
Observe marked areas
Under extreme heat conditions do not touch
areas of the terminal or antenna that are marked
with this symbol, as it may result in injury.
Microwave radiation hazards
During transmission the antenna in this system
radiates Microwave Power.This radiation may be hazardous to humans
close to the antenna. During transmission, make sure that nobody gets
closer than the recommended minimum safety distance.
On the SAILOR 500 FleetBroadband, the
minimum safety distance to the antenna panel
on the focal line is 1.3 m, based on a radiation
level of 10 W/m2. The radiation level is 100
W/m2at a distance of 0.4 m from the antenna
panel. Refer to the drawing on the next page.
Pour une antenne SAILOR 500 FleetBroadband, la distance de
sécurité minimale avec le panneau de l'antenne sur l'axe focal est de 1.3
m, sur la base d'un niveau de radiation émis de 10 W/m2. L'appareil génère
un niveau de radiation de 100 W/m2à une distance de 0.4 m de l'avant du
panneau de l'antenne. Veuillez consulter le schéma sur la page suivante.
On the SAILOR 250 FleetBroadband, the
minimum safety distance to the antenna panel
on the focal line is 0.6 m, based on a radiation
level of 10 W/m2. The radiation level is 100
W/m2at a distance of 0.2 m from the antenna
panel. Refer to the drawing on the next page.

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Pour une antenne SAILOR 250 FleetBroadband, la distance de
sécurité minimale avec le panneau de l'antenne sur l'axe focal est de 0.6
m, sur la base d'un niveau de radiation émis de 10 W/m2. L'appareil génère
un niveau de radiation de 100 W/m2à une distance de 0.2 m de l'avant du
panneau de l'antenne. Veuillez consulter le schéma au-dessous.
Distance to other equipment
Do not move the antenna closer to radars than the min. safe distance
specified in the installation manual - it may cause damage to the antenna.
Compass Safe Distance:
SAILOR FleetBroadband Terminal: min. 0.3 m.
SAILOR 500 FleetBroadband antenna: min. 1.0 m
SAILOR 250 FleetBroadband Antenna: min. 1.1 m
Service
User access to the interior of the terminal is prohibited. Only a technician
authorized by Cobham SATCOM may perform service - failure to comply
with this rule will void the warranty. Access to the interior of the antenna
is allowed, but only for replacement of certain modules - as described in
the Installation manual. General service may only be performed by a
technician authorized by Cobham SATCOM.
SAILOR 500:
MICROWAVE RADIATION
No personnel within safety distance
25for SAILOR 500
60for SAILOR 250
Safety distance:
(0.4 m, 100 W/m2)
1.3 m, 10 W/m2
SAILOR 250:
(0.2 m, 100 W/m2)
0.6 m, 10 W/m2

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Do not service or adjust alone
Do not attempt internal service or adjustments unless another person,
capable of rendering first aid resuscitation, is present.
Grounding, cables and connections
To minimize shock hazard, the equipment chassis and cabinet must be
connected to an electrical ground. The terminal must be grounded to the
ship. For further grounding information refer to the Installation manual.
Do not extend the cables beyond the lengths specified for the equipment.
The cable between the terminal and antenna can be extended if it
complies with the specified data concerning cable losses etc.
All cables for the SAILOR FleetBroadband system are shielded and should
not be affected by magnetic fields. However, try to avoid running cables
parallel to AC wiring as it might cause malfunction of the equipment.
Power supply
The voltage range is 10.5 - 32 V DC; 14 A - 5.5 A. It is recommended that
the voltage is provided by the 24 V DC bus on the ship. Be aware of high
start-up peak current: 20 A@24 V, 5 ms.
If a 24 V DC power bus is not available, an external 115/230 VAC to
24 V DC power supply can be used.
Do not operate in an explosive atmosphere
Do not operate the equipment in the presence of flammable gases or
fumes. Operation of any electrical equipment in such an environment
constitutes a definite safety hazard.
Keep away from live circuits
Operating personnel must not remove equipment covers. Component
replacement and internal adjustment must be made by qualified
maintenance personnel. Do not replace components with the power
cable connected. Under certain conditions, dangerous voltages may exist
even with the power cable removed. To avoid injuries, always disconnect
power and discharge circuits before touching them.
Failure to comply with the rules above will void the warranty!

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About the manual
Intended readers
This is an installation manual for the SAILOR 500 FleetBroadband and the
SAILOR 250 FleetBroadband systems. The manual is intended for installers of
the system and service personnel. Personnel installing or servicing the system
must be properly trained and authorized by Cobham SATCOM. It is important
that you observe all safety requirements listed in the beginning of this manual,
and install the system according to the guidelines in this manual.
Manual overview
Note that this manual does not cover general use of the system nor does it
cover how to use the IP handset that comes with the system. For this
information, refer to the user manual for this system and the user manual for
the IP handset, both listed in the next section.
This manual has the following chapters:
•System units contains a short description of each main unit in the
system.
•Installing the system describes where to place the system units, how to
mount them, special considerations for grounding, distance to other
equipment etc.
•Connecting power explains how to connect the terminal to power and
gives recommendations for cables.
•Hardware interfaces describes each interface on the terminal and shows
pinout for the connectors.
•Starting up the system explains how to insert the SIM card, power up
the system and enter the PIN. It also gives a short overview of how to use
the system.
•Service and repair describes how to replace modules for service.
•Troubleshooting describes the function of the Reset button and the
light indicators on the terminal. It also describes event messages that may
appear in the web interface.

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Related documents
The below list shows the documents related to this manual and to the
SAILOR 500 FleetBroadband and SAILOR 250 FleetBroadband systems.
Title and description Document
number
SAILOR 500/250 FleetBroadband Including 19"
Rack Version, User Manual
Explains how to set up and use the SAILOR FleetBroadband
systems.
98-125645
SAILOR 500/250 FleetBroadband Quick Guide
A short guide to the most important functions of the
SAILOR FleetBroadband systems.
98-125647
Thrane IP Handset, User Manual
Explains the features and functions of the Thrane IP
Handset. The IP handset works as a standard IP handset,
but also serves as a user interface for the
SAILOR FleetBroadband systems.
98-126059
Voice Distress (Non-SOLAS), User manual
Explains how to use the IP handset for making Distress and
Urgency calls using an alarm panel and a
SAILOR FleetBroadband system.
98-133687
Voice Distress (Non-SOLAS), Installation manual
Explains how to install the Voice Distress (Non-SOLAS)
system.
98-133688
SAILOR 500 FleetBroadband Dual Antenna
Solution, Installation and user manual
Explains how to install and configure the Dual Antenna
Solution.
98-138669
Table 1: Related documents

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Typography
In this manual, typography is used as indicated below:
Bold is used for the following purposes:
•Toemphasizewords.
Example: “Do not touch the antenna”.
• To indicate what the user should select in the user interface.
Example: “Select SETTINGS > LAN”.
Italic is used to emphasize the paragraph title in cross-references.
Example: “For further information, see Connecting Cables on page...”.

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Table of contents
Safety summary .......................................................................................iii
About the manual ..................................................................................vi
Chapter 1 System units
1.1 Introduction...........................................................................................1
1.2 SAILOR FleetBroadband terminal............................................1
1.3 SAILOR 500 FleetBroadband antenna..................................3
1.4 SAILOR 250 FleetBroadband antenna ............................ 4
1.5 Thrane IP Handset & Cradle .................................................5
Chapter 2 Installing the system
2.1 Unpacking................................................................................................7
2.2 Placing the antenna .................................................................. 8
2.3 Installing the antenna .......................................................... 23
2.4 Placing the terminal ............................................................... 30
2.5 Installing the terminal .......................................................... 33
2.6 Installing the 19” Rack Terminal ..................................... 42
Chapter 3 Connecting power
3.1 Power source ......................................................................................47
3.2 Power cable selection ........................................................... 48
3.3 Connecting power ................................................................. 54
Chapter 4 Hardware interfaces
4.1 The connector panel .....................................................................59
4.2 Antenna interface on terminal ......................................... 60

Table of contents
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4.3 DC power input ....................................................................... 61
4.4 Ground stud .............................................................................. 63
4.5 19” rack version only: Terminal block ........................... 64
4.6 Analogue Phone/Fax interface ........................................ 65
4.7 ISDN interface ......................................................................... 66
4.8 LAN interface ............................................................................ 68
4.9 Discrete I/O interface ........................................................... 71
4.10 L-Band interface ...................................................................... 76
Chapter 5 Starting up the system
5.1 Using the SIM card.........................................................................77
5.2 Powering the system.....................................................................79
5.3 Entering the SIM PIN for the terminal..............................82
5.4 Operating the system ........................................................... 85
Chapter 6 Service and repair
6.1 Introduction........................................................................................87
6.2 Replacing modules in TT-3052A antenna......................87
6.3 Replacing modules in TT-3052B/C antenna.................96
Chapter 7 Troubleshooting
7.1 Reset button .................................................................................... 109
7.2 Status signalling ................................................................... 112
7.3 Logging of events ................................................................ 117
Appendix A Part numbers
A.1 System units .................................................................................... 119
A.2 Spare parts ........................................................................................ 120

Table of contents
xi
Appendix B Technical specifications
B.1 Overview.............................................................................................121
B.2 SAILOR 500 FleetBroadband antenna ...................... 122
B.3 SAILOR 250 FleetBroadband antenna............................131
B.4 Minimum distance to transmitters ............................. 135
B.5 SAILOR FleetBroadband terminal......................................136
Appendix C Grounding and RF protection
C.1 Why is grounding required?...................................................145
C.2 About marine DC systems ............................................... 146
C.3 About marine grounding .................................................. 148
C.4 Grounding Recommendations.............................................149
C.5 Alternative grounding for steel hulls .......................... 151
C.6 Alternative grounding for aluminium hulls ............. 153
C.7 Alternative grounding for fibreglass hulls ................ 155
C.8 Alternative grounding for timber hulls ...................... 157
C.9 Separate ground cable ...................................................... 159
C.10 RF interference ..................................................................... 162
C.11 Electrostatic Discharge .............................................................162
Glossary ...............................................................................................................................163
Index ...............................................................................................................................169

Table of contents
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List of tables
About the manual
Table 1: Related documents..........................................................................................vii
Chapter 1 System units
Chapter 2 Installing the system
Table 2: Distance and maximum size of blocking objects................................8
Table 3: Safety distance versus radiation level ......................................................9
Table 4: Min. distance, radar (X-band) and FleetBroadband antenna......12
Table 5: Min. distance, radar (S-band) and FleetBroadband antenna ......12
Table 6: Antenna mast length SAILOR 500 FleetBroadband........................21
Table 7: Antenna mast length SAILOR 250 FleetBroadband........................22
Table 8: Recommended antenna cable types and max. cable lengths....24
Chapter 3 Connecting power
Table 9: Power cable pinout .........................................................................................50
Chapter 4 Hardware interfaces
Table 10: Power connector pinout ..............................................................................62
Table 11: Phone connector pinout ..............................................................................65
Table 12: ISDN connector pinout.................................................................................67
Table 13: LAN connector pinout...................................................................................69
Table 14: Discrete I/O connector pinout ..................................................................72
Chapter 5 Starting up the system
Chapter 6 Service and repair
Chapter 7 Troubleshooting
Table 15: Reset button function ................................................................................110
Table 16: LED indicator functions: Power..............................................................113

List of tables
xiv
Table 17: LED indicator functions: Terminal........................................................ 113
Table 18: LED indicator functions: Antenna......................................................... 114
Table 19: LED indicator functions: Message ........................................................ 114
Table 20: LED indicator functions: LAN Activity ................................................ 115
Table 21: LED indicator functions: LAN Link/Speed.......................................... 115
Table 22: LED indicator functions: LAN PoE......................................................... 115
Appendix A Part numbers
Table 23: Part numbers, SAILOR 500 FleetBroadband system ................... 119
Table 24: Part numbers, SAILOR 250 FleetBroadband system ................... 119
Table 25: Part numbers, Thrane IP Handset & Cradle, Wired....................... 120
Appendix B Technical specifications
Table 26: SAILOR 500 FleetBroadband antenna, General............................. 122
Table 27: SAILOR 500 FleetBroadband antenna, Environmental .............. 124
Table 28: SAILOR 250 FleetBroadband antenna, General............................. 131
Table 29: SAILOR 250 FleetBroadband antenna, Environmental ..............132
Table 30: SAILOR FleetBroadband terminal......................................................... 136
Appendix C Grounding and RF protection
Table 31: Terms for Ground in maritime installations..................................... 148

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Chapter 1
1111
System units
System units 1
1.1 Introduction
The basic system consists of three units: The terminal, the antenna and the
IP handset with cradle.
There are two different types of antennas, depending on whether you have
a SAILOR 500 FleetBroadband system or a SAILOR 250 FleetBroadband
system.
1.2 SAILOR FleetBroadband terminal
The terminal is the central unit in the system. It contains all user interfaces
and handles all communication between the BGAN antenna and the local
communication units (phones, computers etc.).
The terminal comes in two versions, one designed for wall or desktop
installation, and one designed for installation in a 19” rack.

Chapter 1: System units
2 SAILOR FleetBroadband terminal
Below is the terminal for wall or desktop installation.
Below is the 19” rack version of the terminal.
The terminal supplies 18-29 V DC to the antenna through a single coaxial
cable.
The DC input for the terminal is designed for both 24 V DC and 12 V DC
power supply.

Chapter 1: System units
SAILOR 500 FleetBroadband antenna 3
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System units
1.3 SAILOR 500 FleetBroadband
antenna
The SAILOR 500 FleetBroadband antenna is a mechanical tracking antenna,
consisting of a stabilized antenna with RF-unit, antenna control unit and
GPS antenna. The antenna is dedicated to the Inmarsat BGAN (Broadband
Global Area Network) system. All communication between the antenna and
terminal passes through a single coaxial cable. The antenna unit
TT-3052AB/ is protected by a fibreglass radome. The antenna unit
TT-3052C is protected by a Telene radome.
Drain tube
TT-3052C

Chapter 1: System units
4 SAILOR 250 FleetBroadband antenna
1.4 SAILOR 250 FleetBroadband
antenna
The SAILOR 250 FleetBroadband antenna is a BGAN mechanical tracking
antenna. All communication between the antenna and terminal passes
through a single coaxial cable. The antenna unit is protected by a thermo-
plastic radome.