Code Blue IA4100 Service manual

Administrator Guide
Installation, Configuration, Operation & Troubleshooting
800.205.7186 •www.codeblue.com
IA4100
Speakerphone

Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-139-Tpage 2 of 33
IA4100
Administrator Guide
Table of Contents
Section Page
2 Introduction................................................................................. 3
3 Getting Started............................................................................ 4
4 Circuit Board Connector List..................................................... 6
5 Installation................................................................................... 7
6 Optional CB 6-f (Flush Mount Enclosure) Installation............ 8
7 Connecting Power Sources....................................................... 9
8 Connecting PSTN/PBX Services.............................................. 10
9 Connecting Auxiliary Devices.................................................. 11
10 Installation Into Code Blue Units............................................. 12
11 Basic Programming................................................................... 13
12 Advanced Programming............................................................ 14
12.1 Initial Call-In Commands................................................ 15
12.2 Commands During a Call............................................... 16
12.3 Programming Commands.............................................. 17
13 IA3000/3100 Changeover to IA4100 Instructions.................... 25
14 Button and Activation Specications.................................... .. 26
15 Troubleshooting......................................................................... 27
16 Warranty & Regulatory............................................................... 33
Notice
Every effort was made to ensure that the information in this document was complete and accurate at
the time of printing. However, information is subject to change.
IA4100 Full Duplex Disclaimer
This mode of operation is dependent on the systems/services that the IA4100 is connected to. Vari-
ous systems, including VoIP systems, Analog Terminal Adapters, etc. may cause adverse functional-
ity due to multiple acoustic echo cancelling points throughout the system conguration.
TCP/IP
Customers may experience differences in product performance, reliability and security depending
upon network congurations/design and topologies, even when the product performs as warranted.

Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-139-Tpage 3 of 33
IA4100
Administrator Guide
2 Introduction
Thank you for choosing the Code Blue IA4100 half/full duplex analog speakerphone(s), intercom(s)
and paging device(s) for indoor and outdoor applications. These speakerphones are part of our
Emergency Signaling group of products that are built to meet the latest regulations, withstand the
harshest elements and be proactive solutions for when you need them most. This guide provides
basic and advanced programming information for obtaining the best performance with the IA4100
speakerphone(s).
Call Privacy Laws
Some states require all parties to be aware that they are being recorded. Code Blue phones offer
the ability to play a message stating that the caller is being recorded and giving the caller the option
to continue or end the recorded call.
IA4100 Single Button
IA4100 Double Button
IA4100 Double Button + Keypad

Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-139-Tpage 4 of 33
IA4100
Administrator Guide
3 Getting Started
The IA4100 speakerphone is a hands-free, ADA-compliant emergency speakerphone designed for
outdoor or indoor use. Code Blue’s latest generation of speakerphones establishes a new industry
benchmark for both features and reliability. It is a highly vandal resistant unit incorporating a .125”
stainless steel faceplate, a self-healing, aluminum 1.5” piezoelectric push button, self-monitoring
ability and fault reporting for loss of power and low battery voltage.
The IA4100 is designed to automatically dial any one of the pre-programmed numbers (determined
by priority programming) or initiate a PBX Private Line Automatic Ringdown (PLAR) circuit and il-
luminate a .375” diameter vivid red LED indicating “Call placed.” Upon receipt of the call, the IA4100
identies itself with a digital recorded voice message and illuminates a separate .375” diameter
green LED indicating “Call received.” The IA4100 is also capable of activating peripheral devices
such as CCTV or strobe lights via one of its three normally open or three normally closed auxiliary
outputs. All functions of the IA4100 speakerphone are remotely programmable via any touch-tone
phone or Code Blue’s Unit Programming and Diagnostic (UPD) software package, and are protect-
ed by a user dened security code.
NOTE: Programming via a cell phone is subject to the quality of the call’s DTMF tone transmission.
Throughout this guide you will see the following two references:
Caller: This is the person activating the IA4100 speakerphone by pressing a button or activating the
auxiliary input.
Callee: This is the person receiving the call from the IA4100; typically a guard, 911 operators, dis-
patch ofcer, etc.

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IA4100
Administrator Guide
Note: If the IA4100 is purchased separate from an enclosure, the following parts are included:
Note: The following are optional parts available for the IA4100
Quantity Part # Description
1 50001 PUSH FOR HELP single button Included
1 42” Power Harness Included
1 10’ Phone Cord w/RJ11 Included
6 Faceplate Security Screws Included
1 Security Bit Included
Part # Description
50002 PUSH FOR HELP Double Button Optional
50003 PUSH FOR HELP Double Button w/Keypad Optional
41471 Analog Modular Phone Line Surge Suppressor Optional
40064 4 Ohm Speaker - 3 Pack Optional
40354 Microphone Assembly Optional

Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-139-Tpage 6 of 33
IA4100
Administrator Guide
4 Circuit Board Connector List
The IA4100 speakerphone comes with your choice of single button, double button or double button
with keypad faceplate. The internal components consist of a speaker, microphone, PCB and
mounting hardware.

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IA4100
Administrator Guide
5 Installation
The IA4100 speakerphone is capable of being connected to 12-24 Volts DC or 12-24 Volts AC
power sources. Additionally, the IA4100 may also be congured with a 12 Volts DC battery backup
system that monitors and reports on the battery voltage for ensured up time.
The IA4100 has one FXO port for connectivity to POTS/1MB/Station Ports from a Local Exchange
Carrier, PBX system, etc.
The IA4100 has three normally open and three normally closed auxiliary output contacts for con-
necting devices, such as the LED beacon/strobe, camera preset activation inputs, third party
controllers, etc. There are also two normally open auxiliary input contact closures for connecting
devices, such as door contacts, relays, etc. which can be programmed to perform various functions
of the phone.
The IA4100 speakerphone has been designed to be mounted in any Code Blue enclosure. Custom
faceplates are available for mounting in other product enclosures. Contact your local dealer for ad-
ditional information and availability of custom options.

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IA4100
Administrator Guide
PRE-INSTALLATION
1.0 Electrical preparation – The unit may have supply wires run from either (a) behind the unit
through the wall, or (b) below the unit by using an external conduit through the bottom of the unit’s
back plate. Mounting holes in the back, bottom or side of unit to be administered by the installer.
IMPORTANT: If wiring is coming in from the bottom or back, insure that the conduit is
aligned at this time. Connect electrical and communications wiring (see wiring instructions). Follow
all national and local codes that apply.
1.1 Prepare Wall – FME enclosure mounting hole in wall should except the housing dimensions
below and must be smaller than the faceplate dimensions to ensure clean ush mount look.
INSTALLATION PROCEDURES
1.2 Mark the ush mount mounting hole – In order to comply with the Americans with Disabil-
ities Act (ADA) of 1990, the speakerphone button(s) should be positioned between 34 and 48 inches
from grade level. (Consult an ADA specialist in your area to verify local and federal guidelines.)
1.3 Secure the housing to the wall – The Flush mount enclosure can be mounted from the
back, bottom or side by drilling the mounting holes where needed per the installers application while
still keeping the unit within ADA compliance height. (1.2) Mounting hardware to be supplied by in-
staller.
6 Optional CB 6-f (Flush Mount Enclosure) Installation

Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-139-Tpage 9 of 33
IA4100
Administrator Guide
7 Connecting Power Sources
The IA4100 speakerphone is capable of being connected to any power source that provides 12-24
Volts AC or DC with a minimum of 400 mA current rating. Optionally, a battery can be connected to
the secondary power input and the IA4100 speakerphone will monitor the battery for low voltage
conditions, typically utilized in solar or NightCharge®applications. It is strongly recommended that
you disconnect any power to the unit prior to installation. Consult your local electrician for proper
power connectivity to your Code Blue equipment.
NOTE: When powered by solar or NightCharge option, the IA4100 battery circuit becomes the main
power input.

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IA4100
Administrator Guide
8 Connecting PSTN/PBX Services
The IA4100 speakerphone has one FXO port for connectivity to POTS/1MB/Station Ports from a
Local Exchange Carrier, PBX system, etc. Each Code Blue phone requires its own line or PBX
extension of one pair of shielded twisted pair for the telco line (telco wire size varies depending on
the distance required; 22 gauge is standard).

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IA4100
Administrator Guide
9 Connecting Auxiliary Devices
The IA4100 speakerphone analog auxiliary connections are three normally open or three normally
closed outputs and two normally open inputs. Typically, any Code Blue unit with a LED beacon/
strobe will have the trigger connected to Auxiliary Output 1. The Auxiliary Outputs can be pro-
grammed to be active during a call or by entering a specic time period. The Auxiliary Inputs can be
programmed to perform any script entered into the phone. Auxiliary inputs require power utilizing
any voltage between 9 and 32 volts AC or DC.

Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-139-Tpage 12 of 33
IA4100
Administrator Guide
10 Installation Into Code Blue Units
The IA4100 speakerphone is designed to t into any existing or new Code Blue unit enclosure. It is
a direct replacement for the InterAct analog legacy series: IA2000, IA3000 and IA3100. Addition-
ally, Code Blue offers custom faceplate designs, allowing the IA4100 to be placed in many different
enclosure types. Code Blue provides six custom security screws and a security bit with each Code
Blue unit for attaching the IA4100 speakerphone. Consult your unit installation instructions for fur-
ther information.

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IA4100
Administrator Guide
11 Basic Programming
AUXILIARY OUTPUTS (default settings)
Auxiliary Output #1 closed until the end of the call
Auxiliary Output #3 closed for one second momentary
contact closure
COMMANDS DURING A CALL
20 increase microphone gain
21 decrease microphone gain
22 speaker volume up
23 speaker volume down
24 microphone mute
25 speaker mute
41 toggle half/full duplex
01 play message #1
02 play message #2
11 turn on auxiliary output 1
13 turn on auxiliary output 3
14 turn off auxiliary output 1
16 turn off auxiliary output 3
The following commands can be used by the called party
after the IA4100 places a call. These commands cannot
be used in Programming Mode.
IA4100 DIAGRAM
Battery 12v @ 2.0AhrBattery 12V @ 2.0Ahr
Aux Outputs
12 3 PAS Control PAS Audio
Audio
Output Phone Line
Acc
Power Grd Battery Aux
Inputs
+–
–+ – 1
3
2
4
N.O.
N.C.
12
to strobe unit
Control cable and PAS audio cable,
supplied with PAS amp
PROGRAMMING
12583# programming mode (required)
99Ý99# defaults phone (required)
57# trains the phone on the local loop (required)
5000# give up waiting for dial tone (required)
4108# revert to dial tone hangup (required)
4308# repeating (reorder) tone hangup (required)
Ý#hang up and exit programming
3. PROGRAMMING FOR HOT LINE (RING-DOWN)
Call the extension or phone number of CB Unit, after the RFA tone:
If messages are required see section 4.
12583# programming mode
21# <your message> # plays to end user at CB unit when HELP
activated
22# <your message> # plays to end user at CB unit AND called party
when call is answered
Ý#hang up and exit programming
4. RECORDING MESSAGES
Call the extension or phone number of CB Unit, after the RFA tone:
12583# programming mode (required)
99Ý99# defaults the phone (required)
57# trains the phone on the local loop (required)
4108# revert to dial tone hangup (required)
4308# repeating (reorder) tone hangup (required)
1204# Output 2 (for AED unit ONLY)
351# Input 1 (for AED unit ONLY)
01 <phone number> # 1st phone number, button #1 dials (required)
02 <phone number> # 2nd phone number, button #1 dials (optional)
04 <phone number> # 1st phone number, button #2 dials (optional)
05 <phone number> # 2nd phone number, button #2 dials (optional)
Ý#hang up and exit programming
1. NORMAL PROGRAMMING
Call the extension or phone number of CB unit, after the RFA tone:
12583# programming mode (required)
99Ý99# defaults phone (required)
57# trains the phone on the local loop (required)
4108# revert to dial tone hangup (required)
4308# repeating (reorder) tone hangup (required)
5145# unique GSM programming command (required)
5245# unique GSM programming command (required)
01 <phone number> # 1st phone number, button #1 dials (required)
04 <phone number> # 1st phone number, button #2 dials (optional)
Ý#hang up and exit programming
2. GSM CELLULAR PROGRAMMING
Call the extension or phone number of CB Unit, after the RFA tone:
Failure to program in any number will result in a failure to operate.

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IA4100
Administrator Guide
12 Advanced Programming
Information programmed into the phone is represented by <numbers, symbols and/or recording>.
When the instructions call for entering 1<programming password>#, simply press 1 and the default
password, followed by the # (pound) symbol on your telephone keypad. For example, the default
password on the IA4100 is 2583. To put the IA4100 into Program Mode, dial 12583#.
When you enter a command (CMD) correctly, the unit will respond with a single beep (DTMF “B”).
If a command has been entered incorrectly, the unit will respond with a rejection triple beep (DTMF
“BBB”). When commands are met with a triple beep, the command has not been accepted and will
not affect the programming of the unit.
All necessary commands can be entered during one programming session. Any time the unit re-
sponds (with either a single beep or a rejection triple beep), it is capable of accepting another com-
mand.
When you rst dial into the IA4100 speakerphone you will hear a Request For Acknowledgment
(RFA) tone. If a response from you is not received within seven (7) seconds the IA4100 will remain
in two-way audio mode and accept In Call Commands (section 5.2). Because the unit has not yet
been programmed, you should dial 12583# on your touch-tone keypad to enter Program Mode.
The unit can be forced to hang up by depressing the Ý(star) followed by the # (pound) symbols on
the telephone keypad. If the Ý# sequence is not used to hang up the IA4100, the phone is pro-
grammed to recognize a Disconnect Supervision such as a WINK or reverse polarity signal from the
PBX or PSTN. Also available is a Silent Time Out (CMD 42), reorder tones or revert to dial tone. The
speakerphone will hang up once it has received any of these standard end of call signals. If none of
those Supervised Disconnects occur, the speakerphone will stay active (i.e., Call received LED light
stays on) after the called party has hung up or until the Call Timer expires.
NOTE: You MUST program the speakerphone after installing the Code Blue unit.

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IA4100
Administrator Guide
12.1 Initial In-Call Commands
The following commands are used after the RFA (Request For Acknowledgement) tone upon initial
call in. When calling the extension or phone number of the IA4100 you will hear the RFA tone
(DTMF “B”). If a new command mode is not selected within seven seconds, the IA4100 will default
to two-way call mode (full monitoring) and will start accepting “Commands During A Call” (see
page 8).
Initial Call-In Modes
Command Explanation Format Default
1 Programming Mode 1<programming password> # 1 2583#
3 Full Monitoring, two-way
(microphone and speaker)
3<call pass code> # 3#
4 Silent Monitoring, one-way call
(speaker is off)
4<call pass code> # 4#
5 Monitoring, one-way call
(microphone is off)
5<call pass code> # 5#
8 UPD Fault Reporting Mode18#
9 Paging Mode29#
Ý# Forced Hang Up Ý#
NOTES: 1 UPD Fault Reporting Mode allows the UPD software to check the system for faults.
2
Paging Mode is utilized to send the incoming call output to the attached Public Address
System (PAS) amplier/speaker array.

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IA4100
Administrator Guide
12.2 Commands During a Call
The following commands may be used by the called party after the IA4100 places a call, or by
calling into the IA4100 and entering audio modes 3, 4 or 5. The commands below cannot be used
while in programming mode. When issuing a two-digit command, the second digit must follow the
rst by no more than 0.7 seconds. Failure to complete the command will result in a DTMF “BB” NAK
(double beep or rejected tones).
These commands cannot be used in Programming Mode.
Play Recordings
Command Explanation Format
01 Play message number 1 01
02 Play message number 2 02
03 Play message number 3 03
04 Play message number 4 04
05 Play message number 5 05
06 Play message number 6 06
07 Play message number 7 07
08 Play message number 8 08
09 Play message number 9 09
NOTE: To stop message playback, press # pound) during the
message playback. When the message is nished, the user will
hear a single tone (DTMF “#”) to signal the end of message.
Audio Adjustments
Command Explanation Format
20 Increase microphone gain by
3 dB
20
21 Decrease microphone gain
by 3 dB
21
22 Speaker volume up 22
23 Speaker volume down 23
24 Microphone mute toggle 24
25 Speaker mute toggle 25
28 PAS output volume increase 28
29 PAS output volume decrease 29
NOTES: If the audio level being changed has reached its maxi-
mum or minimum, you will hear two tones (DTMF “BB”).
Microphone/Speaker/PAS audio level changes will be retained
until changed or the audio gains are reset (See Programming
Commands: Pass Codes and Reset Programming, Commands 95
and 99; page 16).
Microphone or speaker can be toggled between their current level
and mute by issuing Commands 24 or 25.
When a mute command is entered, you will either hear a single
tone (DTMF “B”) to indicate NOT muted or a double tone (DTMF
“BB”) to indicate a muted condition.
Turn On/Off Outputs
Command Explanation Format
11 Turn on auxiliary output 1 11
12 Turn on auxiliary output 2 12
13 Turn on auxiliary output 3 13
14 Turn off auxiliary output 1 14
15 Turn off auxiliary output 2 15
16 Turn off auxiliary output 3 16
NOTES: When an auxiliary output is initiated, it will remain on
for the duration of the timed programming or until turned off
using Commands 14, 15 or 16 (See Commands 11, 12 and 13).
Normally Closed (N.C.) and Normally Open (N.O.) state changes
are separated by 10 milliseconds on each output; they do not
happen simultaneously. This is to ensure both the N.C. and
N.O. contacts are never closed at the same time.
Miscellaneous
Command Explanation Format Default
31 Extend Call Timer 31 10
minutes
33 Terminate message
playback
33
ÝÝ Change from
Monitor (3-5) or
Paging (9) Mode to
Programming Mode
ÝÝ
ÝÝ#Change from
Programming Mode
to Monitor (3-5) or
Paging (9) Mode
ÝÝ#
NOTE: The Call Timer is extended by Call Time Out minutes.
(Programming command 44). After this command is entered,
the user will hear a single tone (DTMF “B”) acceptance.
End Call
Command Explanation Format
Ý#Hang up IA4100 Ý#
NOTES: After entering ÝÝ or ÝÝ#you will have seven sec-
onds to enter a new initial call in command and password if
applicable.
After seven seconds with no entry, the IA4100 will hang up.

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IA4100
Administrator Guide
12.3 Programming Commands
Programming a Phone Number to Dial
Command Explanation Format
01 Phone #1 RED button 01<phone number>#
02 Phone #2 RED button 02<phone number>#
03 Phone #3 RED button 03<phone number>#
04 Phone #1 BLACK button 04<phone number>#
05 Phone #2 BLACK button 05<phone number>#
06 Phone #3 BLACK button 06<phone number>#
07 Loss of power phone number 07<phone number>#
08 Loss of battery phone number 08<phone number>#
09 PAS Fault phone number 09<phone number>#
Programming for Hot Line (Ring-Down)
NOTES: HOT LINE (aka ring-down) – If the IA4100 is connected to a private line, automatic ring-down or “hotline,” all
phone number locations 01 through 09 must be cleared, with 99Ý99# so no phone number will be dialed.
Call the extension or phone number of CB Unit, after the RFA tone:
12583# programming mode
99Ý99# defaults phone / full reset
57# trains the phone on the local loop
5000# programs the phone for ringdown
Ý#hang up and exit programming
If messages are required see section 3.
The maximum number of digits including Ýand # is 45.
A one-second pause when entering phone numbers is the Ý(star) symbol.
Continued on next page)

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IA4100
Administrator Guide
Programming Commands (continued)
Programming Outputs
Command Explanation Format Default
11 Auxiliary output 1 11<active time># 91
12 Auxiliary output 2 12<active time># 01
13 Auxiliary output 3 13<active time># 01
NOTES: Active Time Values
00 = disabled
01 - 60 = 1 to 60 seconds
61 - 90 = 1 minute to 30 minutes
91 = until the end of the call
92 = until trigger on input 2
Recording Messages
Call the extension or phone number of CB Unit, after the RFA tone:
Programming Recordings
Command Explanation Format
12583# programming mode
21 Message recording #1 21<record message>#
22 Message recording #2 22<record message>#
23 Message recording #3 23<record message>#
24 Message recording #4 24<record message>#
25 Message recording #5 25<record message>#
26 Message recording #6 26<record message>#
27 Message recording #7 27<record message>#
28 Message recording #8 28<record message>#
29 Message recording #9 29<record message>#
Ý#hang up and exit programming
NOTES:
RECORDING STEPS
1. Enter Command 21-29 followed by the # key
2. Wait for the beep
3. Recite your message
4. Enter # to conrm completion
5. The message will be played back for approval
6. Repeat steps 1-4 if your message is not ac
ceptable
7. Enter the # key to terminate playback (21-29
Programming Mode only).
Maximum message length is 30 seconds.
To listen to a recorded message, dial ÝÝ <Command 21-29>#
For example: To listen to recording number 4 (Command 24): ÝÝ 24#
Message volume level can be changed with programming Command 67.
(Continued on next page)

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IA4100
Administrator Guide
Programming Commands (continued)
Programming Buttons and Inputs
Command Explanation Format Default
31 Button 1 (RED) 31<phone number>Ý<output(s)>Ý<recording(s)># 123Ý13Ý1#
32 Button 2 (BLACK) 32<phone number>Ý<output(s)>Ý<recording(s)># 0456Ý2Ý#
33 Button 3 33<phone number>Ý<output(s)>Ý<recording(s)># ÝÝ#
34 Button 4 34<phone number>Ý<output(s)>Ý<recording(s)># ÝÝ#
35 Input 1 35<button># 0#
36 Input 2 36<button># 0#
37 Loss of AC power 37<phone number>Ý<output(s)>Ý<recording(s)># 7ÝÝ7#
38 Low battery 38<phone number>Ý<output(s)>Ý<recording(s)># 8ÝÝ8#
39 PAS Fault 39<phone number>Ý<output(s)>Ý<recording(s)># 9ÝÝ9#
NOTES: For Programming Phone Numbers, see Commands 01 to 09 (page 5).
If the rst phone number slot entered is zero and a keypad (i.e., FP2-K faceplate) is
connected, then this button (other than RED) will activate as manual call mode. Or if
entering a number slot (e.g., 31123ÝÝ# or 32456ÝÝ#) has a phone number pro-
grammed and a keypad is present, the number will be auto dialed. Upon the call being
detected and answered by voice message (auto attendant), the user is allowed keypad
access to dial a number allowed by system.
For setting outputs 1 through 3 on, see Programming Outputs, Commands 11 to 13 (page 5).
For recorded messages, see Programming Recordings 1 through 9, see Commands 21 to 29
(page 5).
A message will play over the speaker immediately after a button press in the order in
which they were programmed.
For Input Commands 35 and 36, the input associated with the button is as follows:
0 = disabled
1 to 4 = button 1 to 4
Voltage controlled relays = 9-32 volts AC or DC
(Continued on next page)

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IA4100
Administrator Guide
Programming Commands (continued)
Command Explanation Format Default
71 Upon answer of Button 1 calls 71<output(s)>Ý<recording(s)># Ý2#
72 Upon answer of Button 2 calls 71<output(s)>Ý<recording(s)># Ý#
73 Upon answer of Button 3 calls 71<output(s)>Ý<recording(s)># Ý#
74 Upon answer of Button 4 calls 71<output(s)>Ý<recording(s)># Ý#
NOTES: For turning outputs 1 through 3 on, see Programming Outputs, Commands 11 to 13 (page 5).
For recorded messages, see Programming Recordings, 1 through 9, see Commands 21 to 29
(page 5).
Example:
7123Ý3# = when a Button 1 call is answered the phone will activate outputs 2 and 3,
and play recording 3
Use CMD 72 for Button 2 to play a message to the called party.
Record message in 24.
(Continued on next page)