Code Blue IP2501-s Service manual

800.205.7186 •www.codeblue.com
IP1500 and
IP2500 Series
Speakerphones
Administrator Guide
Installation | Configuration | Support | Maintenance | Use

Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-137-Hpage 2 of 67
IP1500 and IP2500 Series
Administrator Guide
Table of Contents
Section Page
2 Introduction....................................................................................3
3 Getting Started...............................................................................4
3.1 What’s included with the IP1500 and IP1501...................... 5
3.2 What’s included with the IP2500 and IP2501.......................6
4 Connectors, Ports and Switch List..............................................7
4.1 IP1500/2500 Printed Circuit Board Layout...........................7
4.2 Wiring Diagram - IP1500 and IP1501..................................8
4.3 Wiring Diagram - IP2500 and IP2501..................................9
5 Installation....................................................................................10
5.1 Surface Mount IP1500.......................................................10
5.2 Flush Mount IP1501...........................................................11
5.3 Surface Mount IP2500.......................................................13
5.4 Flush Mount IP2501...........................................................14
6 Provisioning the Phone...............................................................18
6.1 Determine the IP Address..................................................18
 6.2NetworkConguration.......................................................21
 6.3ConguringVoIPSettings..................................................23
 6.4ConguringtheSystemSettings........................................28
 6.5ConguringSystemOptionsandScripts............................32
7 CLI (Command Line Interface)....................................................45
8 In-Call Commands.......................................................................46
9 Factory Reset...............................................................................47
10 Compatibility................................................................................49
11 Conguring for Cisco Unied Communications Manager 9....50
12 Avaya IP Ofce Integration Guide.............................................. 54
13 Using the IP1500 and IP2500 Speakerphones .........................61
14 Troubleshooting the IP1500 and IP2500 Speakerphone..........62
15 Technical Specications.............................................................63
16 Regulatory....................................................................................65
14.1 ETL Required Labeling......................................................65
17 Warranty.......................................................................................66
18 Technical Services and Support................................................67

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IP1500 and IP2500 Series
Administrator Guide
2 Introduction
ThankyouforchoosingtheCodeBlueIP1500andIP2500SeriesfullduplexVoIPspeakerphone(s),
intercomandpagingdevice(s)forindoorandoutdoorapplications.Thesespeakerphonesarebuilt
tomeetthelatestregulations,withstandtheharshestelementsandbeproactivesolutionsforwhen
youneedthemmost.Thisguideprovidesbasicandadvancedcongurationinformationforobtain-
ingthebestperformancewiththeIP1500andIP2500Seriesspeakerphone(s).
Thesedevicesarelistedasnon-emergencysignalingandarenon-monitoredindoor/outdoorcom-
munication units.
IP1500 Surface Mount
IP1501 Flush Mount
IP2500-s Surface Mount
IP2501-d Flush MountIP2501-s Flush Mount
IP2500-d Surface Mount

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IP1500 and IP2500 Series
Administrator Guide
3 Getting Started
ThischapterprovidesinformationforobtainingthebestperformancewiththeIP1500andIP2500
Seriesspeakerphone.Itisstronglyrecommendedthattheentireguideisreadbeforeconguring
yourIP1500andIP2500Seriesspeakerphonetoensureyougetmaximumperformance.
Throughout this guide you will see the following two references:
Calling party: Thisisthepersonactivatingthespeakerphonebypressingabutton.
Called party:Thisisthepersonreceivingthecallfromthespeakerphone;typicallyaguard,911
operator,dispatchofcer,etc.
Thesespeakerphonesprovidespowerful,yetexibleIPcommunication,anddeliverexcellentvoice
qualityforyourspeakerphone,intercomandpagingsolution.

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IP1500 and IP2500 Series
Administrator Guide
3.1 What’s included with the IP1500 and IP1501 Series
IP1500 Surface Mount
Quantity Part No. Description
1SurfaceMountBox Included
1 Mounting Bracket Included
4 No. 4 Security Screws Included
4 No. 4 Screws Not Included
1FourSquareBox Not Included
1InstallationandSetUpGuide Included
AStandardDrilledSpannerInsertBitisrequiredtotheaccessunit–Not Included
IP1501 Flush Mount
Quantity Part No. Description
1Faceplate Included
1WeatherproofBackBox Included
4 No. 4 Security Screws Included
1 No. 4 Screws Included
AStandardTamper-ResistantInsertBitisrequiredtoaccessunit–Not Included

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IP1500 and IP2500 Series
Administrator Guide
3.2 What’s included with the IP2500 and IP2501 Series
IP2500-s and IP2500-d Surface Mount
Quantity Part No. Description
1SurfaceMountBox Included
1 Mounting Plate Included
2 Retaining Screws Included
4 No. 8 Screws Included
1 Standard Security Bit Included
1InstallationandSetUpGuide Included
IP2501-s and IP2500-d Flush Mount
Quantity Part No. Description
1FaceplateAssembly Included
1WeatherproofBackBox Included
4 Retaining Screws Included
1 Standard Security Bit Included
1InstallationandSetUpGuide Included
MountinghardwareforBackBox Not Included

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IP1500 and IP2500 Series
Administrator Guide
4 Connectors, Ports and Switch List
TheIP1500andIP2500Serieshasacompactdesignsmallenoughandislightenoughtoensure
aneasyinstallationatanyneworexistinglocation.TheIP1500/2500hasonePoELANport(IEEE
802.310/100EthernetPort)forconnectingtoanetwork.Asingle,normallyopenauxiliaryoutputis
availabletotriggerdoorlocks,lights,gatesoranyothersecuritydevice.
Theinternalcomponentsconsistofamicrophoneconnector,aspeakerconnector,onePoELAN
port,abuttonconnector(s),onenormallyopenauxiliaryoutputandPCBmountinghardware.
4.1 IP1500 and IP2500 Series Printed Circuit Board Layout
LED Button Connector
AuxiliaryOutputN.O.
PoE LAN Port
SpeakerConnector
MicrophoneConnector
The IP1500 and IP1501 Series is solely
poweredbyPoE,802.3atandafClass0
uponinitialization.

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IP1500 and IP2500 Series
Administrator Guide
4.2 Wiring Diagram IP1500 and IP1501 Series
TheIP1500andIP1501SerieshasonePoELANportfornetworkconnectivityandonenormally
openauxiliaryoutputrelayfortriggeringdevicessuchasaLEDbeacon/strobe,camerapresetacti-
vationinputs,gatecontrolorthirdpartycontrollers.Therelaycanbeprogrammedtoholdtherelay
closedforthedurationofthecall,foraspecictimeperiodortoggledforaspecictimeperiodupon
theoperator’srequest.

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IP1500 and IP2500 Series
Administrator Guide
4.3 Wiring Diagram IP2500 and IP2501 Series
TheIP2500andIP2501SerieshasonePoELANportfornetworkconnectivityandonenormally
openauxiliaryoutputrelayfortriggeringdevicessuchasaLEDbeacon/strobe,camerapresetacti-
vationinputs,gatecontrolorthirdpartycontrollers.Therelaycanbeprogrammedtoholdtherelay
closedforthedurationofthecall,foraspecictimeperiodortoggledforaspecictimeperiodupon
theoperator’srequest.TheIP2500andIP2501Seriesalsohastheoptionofanadditionalbutton
for non-emergency calls.

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IP1500 and IP2500 Series
Administrator Guide
5 Installation
TheIP1500andIP2500Seriescomesinsurfaceandushmountoptions.Thesurfacemountal-
lowsthemountingbrackettobeinstalledduringroughinandthefaceplatewithelectronicsduring
completion.Thefaceplateontheushmountisveinchessquareandprovidesanoverlaptothe
mountingboxtoeliminateadditionaltrimwork.
5.1 Surface Mount IP1500 Series
IP1500SurfaceMount:4.50”wx4.50”hx2.00”d
BackView
4.56
1.38 1.80
.64
3.28
6X
.15 THRU ALL
.28 X 82°
4.56
Vertical
Orientation
NOTE:Threadsealmustbeappliedtoexternalcasescrews.

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IP1500 and IP2500 Series
Administrator Guide
5.2 Flush Mount IP1501 Series
IP1500FlushMount:4.00”wx5.00”h
5.00
5.00
2.16
.58
1.47
1.72
3/4" Conduit Thread
BottomView
IP1500Faceplate-BacksideGrounding IP1501BaseFaceplate-BacksideGrounding
Groundlugwillbeplacedonastudwithbaremetalononesideandakepnutholdingitinplace.
Thelugusedforthe1500requiresa#6eyelettypelug.

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IP1500 and IP2500 Series
Administrator Guide
Four
• Mounttheweatherproofbackboxtoaninside
wall or onto a surface.
• Connect a minimum of CAT 5e cable to the Eth-
ernetswitchport(PoELAN)forconnectivityto
the network.
• Attachthefaceplatetothebackboxwiththefour
-#6securityscrewsprovided.
• ConnectanyauxiliarydevicetotheN.O.aux
output1
Vertical
Orientation
NOTE:Threadsealmustbeappliedtothefourfaceplatesecurityscrews.

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IP1500 and IP2500 Series
Administrator Guide
5.3 Surface Mount IP2500 Series
IP2500SeriesSurfaceMount:7.25”wx7.25”hx2.00”d
7.41
7.17
3.59
3.70
1.56 4.28
2.09
3.39
.88
KNOCK OUT
1.70 2.00 2.00
1.10
.88
KNOCK OUT
2.03
7.41
7.17
3.59
3.70
1.56 4.28
2.09
3.39
.88
KNOCK OUT
1.70 2.00 2.00
1.10
.88
KNOCK OUT
2.03
BackView
• First,removethetworetainingscrews,onefrom
each side of the case
• Removetherearmountingplatebyslidingit
downward
• Usethemountingplateasyourguideonthe
wall,markthemountingandconduitholes
• Removetherearmountingplateandcreatethe
requiredholes,attachthemountingplatetothe
wall
• Pull CAT 5e cable through the conduit hole in
therearmountingplate
• ConnectCAT5ecabletotheEthernetporton
the PCB
• SlidetheIP2500Seriescasedown,starting
fromthetopoftherearmountingplate
• Replacethetworetainingscrews
BottomView
Vertical
Orientation
NOTE:Bydesign,nomaingasketisneededtosealtheenclosures.Theinstallerisresponsiblefor
sealingallscrewswiththreadseal,aswellasapplyingtheproperconduitforaweather-tightseal.

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IP1500 and IP2500 Series
Administrator Guide
5.4 Flush Mount IP2501 Series
IP2501SeriesFlushMount:9.00”wx9.00”h
9.00
9.00
3.60
4.13
1.75
.88
9.00
9.00
3.60
4.13
1.75
.88
BackView BottomView
IP2500SeriesFaceplate-BacksideGrounding IP2501SeriesBaseFaceplate-BacksideGrounding
Groundlugwillbeplacedonastudwithbaremetalononesideandakepnutholdingitinplace.Thelug
usedforthe2500requiresa#6eyelettypelug.

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IP1500 and IP2500 Series
Administrator Guide
• First,removethefourfaceplatescrewsfromthe
backbox
• Usethebackboxasyourguideonthewall,
marktheroughopeningsize
• Createtherequiredopeningandconduitruns
• Pull CAT 5e cable through the conduit hole in
thebackbox
• ConnectCAT5ecabletotheEthernetporton
the PCB
• Attachfaceplatetobackbox
• Replacethefourfaceplatescrews
Vertical
Orientation

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IP1500 and IP2500 Series
Administrator Guide
Special Warning: High Voltage – Range 37 - 57V DC <12.96 watts (27mA)
Grounding
TheIP2500seriesisUL2017safetyrated.DuetothestandardPoE802.3afpowersuppliedbythe
remote(IEEE802.3afor“at”rated)PoESwitch,theIP2500hasaprotectiveearthingterminalcable
available.Theremustbeanuninterruptiblesafetyearthgroundattachedtothegroundinglanyard
provided.Wheneveritislikelythattheprotectionhasbeenimpaired,disconnecttheEthernetcable
untilthegroundhasbeenrestored.Thisisanon-emergency,non-monitoredproductline.
GroundterminationspointshavebeenmarkedinaccordancewithUL2017standards.Approved
iconshavebeenappliedtoindicationthegroundinglocation.
Ground Wire Connection
Locatethe18ggreengroundwire,whichisterminatedwitharinglugthathasbeensecuredtoa
faceplatestud.Thelooseendofthegreengroundwiremustbesecuredtoanearthgroundnearby.
Iftheenclosurehasmarkedgroundinglocation,andagreengroundingscrewisavailable,please
useitwheneverlocalcodesdictateearthgroundisrequired.Groundterminationlocationscanbe
labelledusingthefollowinggraphicsymbol:
Ground Images sample:
Therearenouser-serviceablepartsinsidetheseproducts.Anyservicing,adjustment,maintenance
orrepairmustbeperformedonlybyservice-trainedpersonnel.Theseproductsdonothaveapower
switch;theyarepoweredonwhentheEthernetPoEcableispluggedin.
ELECTRICAL SAFETY WARNINGS
Thisdeviceissuitableforuseinnon-hazardouslocationsonly.
WARNING:ExplosionHazard–Donotreplacethedeviceunlesspowerhasbeenswitchedoffor
 theareaisknowntobenon-hazardous.
WARNING: Donotoperatetheequipmentinthepresenceofammablegassesorfumes.Operating
 electricalequipmentinsuchanenvironmentconstitutesadenitesafetyhazard.
WARNING: IftheequipmentisusedinamannernotspeciedbyCodeBlueCorp.,theprotection
 providedbytheequipmentmaybeimpaired.
WARNING: Donotperformanyservicesontheunitunlessqualiedtodoso.Donotsubstitute
 unauthorizedpartsormakeunauthorizedmodicationstotheunit.
WARNING: Properlygroundtheunitbeforeconnectinganythingelse.Unitsnotproperlygrounded
 mayresultinasafetyriskandcouldbehazardousandmayvoidthewarranty.Seethe
 groundingtechniquesectionforproperwaystogroundtheunit.
WARNING: Donotoperatetheequipmentinamannernotspeciedbythismanual.
WARNING: Donotworkonequipmentorcablesduringperiodsoflightningactivity.
WARNING: InstallonlyinaccordancewithLocal&NationalCodesofAuthoritiesHaving
Jurisdiction. (Revised2010-11-15)5

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IP1500 and IP2500 Series
Administrator Guide
Shield Patch Cable
Note:Beforeapplyingpowertothegroundedswitch,youmustuseavoltmetertoverifythereis
novoltagedifferencebetweenthepowersupply’snegativeoutputterminalandtheswitchchassis
groundingpoint.Iftheuseofshieldedcablesisrequired,itisgenerallyrecommendedtoonly
connecttheshieldatoneendtopreventgroundloopsandinterferewithlowlevelsignals(i.e.
thermocouples,RTD,etc.).Cat5ecablesmanufacturedtoEIA-568Aor568Bspecicationsare
required for use with switches.
IntheeventallCat5epatchcabledistancesareshort(i.e.allEthernetdevicesarelocatedthesame
localcabinetand/orreferencedtothesameearthground),itispermissibletousefullyshielded
cablesterminatedtochassisgroundatbothendsinsystemsvoidoflowlevelanalogsignals.

Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-137-Hpage 18 of 67
IP1500 and IP2500 Series
Administrator Guide
6 Provisioning the Phone
6.1 Determine the IP Address
AllIP1500andIP2500SeriesspeakerphonesareDHCPbydefault.Aprogrammingvideoisavail-
able at www.codeblue.com/support/how-to-videos.
1. Connectthespeakerphonetoyournetwork.TheLEDwillashmomentarilyandanaudible
beepwillbeheardoutofthespeakertoindicatetheOSisloading.TheIP1500/2500speakerphone
willacquireIPNetworksettingsfromyourDHCPserver.
2. CheckyourDHCPleaserecordsorutilizeanetworkscannersuchasSoftPerfect’sNetwork
ScannertomatchtheMACaddressofthespeakerphonetothecorrectIPaddressinyourlease
tableoroutputofthenetworkscanner.
Lease Table and Network Scanner Example

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IP1500 and IP2500 Series
Administrator Guide
Logging Into The System
1. Log in using a web browser.
A. PlacetheIPAddressofyourspeakerphoneintotheURLaddressbarandpress
ENTER.
B. Dependingonthebrowserbeingused,acerticatewarningmaypopup.Goahead
 andapproveinordertoloadupthelogindialogbox.
C. Enterusername“admin”andpassword“admin”andpressENTER.
2. System Status Screen.
A. CurrentsessiontimebeforeAuto-Logoutisexecuted.
B. Clicking Renewwillrestartthetimerto10minutes,effectivelykeepingyoulogged
 in.Thisstatehelpspreventothersfromlogginginandtakingoverthesession,
therefore
 erasinganyunsavedchangesmade.
C. Clicking LogoutwilllogyououtoftheGUI.
D. Network:DisplayscurrentIPaddress,DNSaddress,DNSTertiaryaddress,Account
1’s current status and Account 2’s current status.

Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-137-Hpage 20 of 67
IP1500 and IP2500 Series
Administrator Guide
LoggingOutOfTheSystem
1. Tologoutofthespeakerphone,simplyclickonLogout under Session(see
 farleft-handcolumn).
 Thespeakerphonewillalsologyououtautomaticallyafter10minutes.
 Youwillbepromptedforconrmation.
2. Click OKtocompletethelogoutprocessorCanceltocontinueconguringyour
 speakerphone.