Code Blue IP5000 User manual

800.205.7186 •www.codeblue.com
IP5000 1.0 Series
VoIP Speakerphone
Administrator Guide
Installation & Setup

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IP5000 1.0 Series
Administrator Guide
Table of Contents
Section Page
2 Introduction...................................................................................4
3 Getting Started..............................................................................5
3.1 Connectors, Ports and Switch List......................................6
3.2 Installing the IP5000............................................................7
Connecting Power Sources.............................................8
Connecting Network Services.........................................8
Connecting Network Devices..........................................8
Installation into Code Blue units......................................9
4 Conguring the Network Settings.............................................10
 4.1ConnectingtotheIP5000forthersttime........................10
  DHCPNetworkConguration........................................12
  StaticNetworkConguration.........................................13
  VLANConguration......................................................14
5 Conguring the VoIP Settings...................................................15
 5.1ConguringaSIPAccount1.............................................16
 5.2ConguringanIAXAccount1...........................................17
 5.3ConguringaSIPAccount2.............................................18
 5.4ConguringanIAXAccount2...........................................19
 5.5ConguringMediaSettings...............................................20
 5.6ConguringSecuritySettings............................................21
 5.7ConguringAdvancedSettings.........................................22
6 Conguring the System Settings..............................................23
 6.1SystemAdministrationSettings........................................24
 6.2DateandTimeConguration............................................25
 6.3BackupandRestoreConguration...................................26
 6.4UpgradingtheIP5000Firmware.......................................27
 6.5LoggingOutoftheSystem................................................28
7 Conguring System Options and Scripts.................................29
 7.1BatchConguration...........................................................30
 7.2EnteringPhoneNumbers..................................................31
 7.3RecordingAdministration..................................................32

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IP5000 1.0 Series
Administrator Guide
7.4 General Settings................................................................33
7.5 Hardware Settings.............................................................34
 7.6ActionScriptConguration................................................35
  AuxiliaryOutputScripting..............................................36
Place Call Scripting.......................................................37
  ScriptingExample1......................................................38
  ScriptingExample2......................................................39
  ScriptingExample3......................................................40
7.7 Diagnostics Settings.........................................................41
8 Using the IP5000 Speakerphone...............................................42
 8.1In-CallCommands............................................................43
9 Troubleshooting.........................................................................44
10 Factory Reset..............................................................................45
11 Regulatory and Warranty...........................................................46
12 Technical Services and Support...............................................47
TCP/IP Facilities
Customersmayexperiencedifferencesinproductperformance,reliabilityandsecuritydepending
uponnetworkcongurations/designandtopologies,evenwhentheproductperformsaswarranted.

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IP5000 1.0 Series
Administrator Guide
2 Introduction
ThankyouforchoosingtheCodeBlueIP5000fullduplexVoIPspeakerphone,intercomand
pagingdeviceforindoorandoutdoorapplications.ThisspeakerphoneispartofourEmergency
Signalinggroupofproductsbuilttomeetthelatestregulations,withstandtheharshestelements
andbeproactivesolutionsforwhenyouneedthemmost.Thisguideprovidesbasicandadvanced
congurationinformationforobtainingthebestperformancewiththeIP5000 speakerphone.
IP5000DualButtonw/KeypadIP5000 Single Button IP5000 Dual Button

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IP5000 1.0 Series
Administrator Guide
3 Getting Started
This chapter provides basic installation instructions and information for obtaining the best
performance with the IP5000 speakerphone. It is strongly recommended that the entire guide
is read before conguring your IP5000 speakerphone to ensure you get maximum perfor-
mance.
Throughoutthisguideyouwillseethefollowingtworeferences:
Caller:ThisisthepersonactivatingtheIP5000speakerphonebypressingabuttonoractivatingthe
auxiliaryinput.
Callee: ThisisthepersonreceivingthecallfromtheIP5000;typicallyaguard,911operators,dis-
patchofcer,etc.
TheIP5000speakerphoneprovidespowerful,yetexibleIPemergencycommunications,delivering
excellentvoicequalityforyouremergencyspeakerphone,intercomandpagingsolution.

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IP5000 1.0 Series
Administrator Guide
3.1 Connectors, Ports and Switch List
TheIP5000speakerphonecomeswithyourchoiceofsinglebutton,dualbuttonordual
buttonwithkeypadfaceplate.Theinternalcomponentsconsistofaspeaker,microphone,
PCBandmountinghardware.
IP5000 speakerphone
OPTIONAL BATTERY
12V @ 2.0 Ahr
AUX
PORTS
LAN PoE LAN 1 LAN 2 PAS
CONTROL
PAS
AUDIO
AUDIO
OUTPUT
Power Connector
BatteryConnector
PoE LAN Port
LAN Ports
AuxiliaryInput/OutputConnector
PAS Control Connector
Line Level Audio Output Connector
Button Connectors
Microphone/LEDConnector
Speaker Connector
Reset Switch
KeypadConnector

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IP5000 1.0 Series
Administrator Guide
3.2 Installing the IP5000
TheIP5000speakerphoneiscapableofbeingconnectedtoPoE(802.11af),12-24VoltsDCor
12-24VoltsACpowersources.Additionally,theIP5000mayalsobeconguredwitha12VoltsDC
batterybackupsystem,whichmonitorsandreportsonthebatteryvoltageforensureduptime.
The IP5000 speakerphone has three Ethernet switch ports, one PoE LAN and two non-PoE LANs
availableforconnectivitytonetworkservicesandforadditionalnetworkconnectivityforauxiliary
devicessuchasIPcameras,cardreaders,etc.
TheIP5000speakerphonehastwonormallyopenauxiliaryoutputcontactsforconnectingdevices
suchastheLEDbeacon/strobe,camerapresetactivationinputs,thirdpartycontrollers,etc.Thereis
alsoonenormallyopenauxiliaryinputcontactclosureforconnectingdevicessuchasdoorcontacts,
relays,etc.,whichcanbeprogrammedtoperformanyfunctionofthephone.
TheIP5000speakerphonehasbeendesignedtobemountedinanyCodeBlueenclosure.Custom
faceplatesareavailableformountinginotherproductenclosures.Contactyourlocaldealerforad-
ditionalinformationandavailabilityofcustomoptions.
Typical IP5000 Speakerphone Uses
ToolVox®Communi-
cationManager
Network switch SecureMesh
or 802.11g
IP wireless
CB 2-e with
PublicAddress
CB 4-u
CB 1-s with
PublicAddress
Ip desk phones

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IP5000 1.0 Series
Administrator Guide
Connecting Power Sources
TheIP5000speakerphoneiscapableof
beingconnectedtoanypowersourcethat
provides12-24VoltsACorDCwithamini-
mumof430mAcurrentrating.Anoptional
batterycanbeconnectedtothesecondary
power input and the IP5000 speakerphone
willmonitorthebatteryforlowvoltage
conditions,typicallyutilizedinsolaror
NightCharge®applications.Itisstronglyrec-
ommendedthatyoudisconnectanypower
totheunitpriortoinstallation.Consultyour
local electrician for proper power connectiv-
itytoyourCodeBlueequipment.
Connecting Network Services
The IP5000 speakerphone has one PoE
switchportforconnectivitytoexistingnet-
works and two additional Ethernet switch
portsforconnectivityofauxiliaryEthernet
baseddevicessuchasIPcameras,card
readers, etc.
Connecting Network Devices
TheIP5000speakerphoneanalogauxiliary
connectionsaretwonormallyopenoutputs
andonenormallyopeninput.Typically,any
CodeBlueunitwithanLEDbeacon/strobe
willhavethetriggerconnectedtoAuxiliary
Output1.TheAuxiliaryOutputscanbe
programmedtobeactiveduringacallorby
enteringaspecictimeperiod.TheAuxiliary
Inputcanbeprogrammedtoperformany
script entered into the phone.
12-24V AC or DC
Battery12VDC
AuxiliaryPorts
Aux Output 1
Aux Output 2
Aux Input 1
PoE
LAN LAN
Ethernet
LAN

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IP5000 1.0 Series
Administrator Guide
Installation into Code Blue Units
TheIP5000speakerphoneisdesignedtotintoanyexistingornewCodeBlueunitenclosure.Itis
adirectreplacementfortheInterActanalogseries:IA2000,IA3000,IA3100andIA4100.Addition-
ally,CodeBlueofferscustomfaceplatedesignsallowtheIP5000tobeplacedinmanydifferent
enclosuretypes.CodeBlueprovidessixcustomsecurityscrewsandsecuritybitswitheachCode
BlueunitforattachingtheIP5000speakerphone.Consultyourunitinstallationinstructionsforfur-
therinformation.

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IP5000 1.0 Series
Administrator Guide
4 Configuring the Network Settings
TheIP5000speakerphonecomesequippedwithonePoELANportandtwonon-PoELANports.
TheIP5000speakerphonecanbeconguredforDHCPorStaticIPaddressing.Theadditional
10/100EthernetLANportscanbeutilizedforconnectivityofauxiliaryIP-baseddevicessuchasIP
cameras,cardaccessreaders,etc.
4.1 Connecting to the IP5000 for the first time
TheIP5000speakerphonewillbeconguredviaDHCPbydefault.
TheIP5000speakerphonemayalsobeconguredviaTFTPserverwhichcanbesetupinyour
DHCPconguration.
1. ConnecttheIP5000speakerphonetoyournetworkandconnectpower.ThegreenCall
Placed LED and red Call ReceivedLEDwillashmomentarilyandanaudiblebeepwillbe
 heardoutofthespeakerwhentheunitisreadyforuse.
 TheIP5000speakerphonewillacquireIPNetworksettingsfromyourDHCPserver.
2. CheckyourDHCPleaserecordsorutilizeanetworkscannersuchasSoftPerfectNetwork
 ScannertomatchtheMACaddressoftheIP5000speakerphonetothecorrectIPaddress
 inyourleasetableoroutputofthenetworkscanner.
3. OnceyouhaveobtainedtheIPaddress,youcanconnecttotheIP5000speakerphonevia
 https://IP5000_IP_Address.
4. The default usernameis“admin”andthedefaultpasswordis“admin”.

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IP5000 1.0 Series
Administrator Guide
Lease Table and Network Scanner Example

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IP5000 1.0 Series
Administrator Guide
DHCPNetworkConguration
TheIP5000speakerphoneisDHCPenabledbydefault.
1. ConsultyournetworkadministratorifyouarehavingtroubleobtaininganIPaddressvia
DHCP.
2. IfyouareutilizingCodeBlue’sToolVox®MediaGateway,consulttheAdministrator
 Guideathttp://codeblue.com/resources/admin-guides/.
3. AdditionalsupportforsettingupaDHCPserveronCodeBlue’sToolVoxMediaGatewayis
 providedasapaidservicebyCodeBlueTechnicalSupport.

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IP5000 1.0 Series
Administrator Guide
StaticNetworkConguration
OnceyouhaveobtainedtheDHCPaddressoftheIP5000speakerphoneyoucanloginandseta
static IP address.
1. Click on the NetworkmenuitemunderNetwork Setup(seefarleft-handcolumn).
2. Under General, click on Static IP for Connection Type.
3. EnteryourdesiredIPsettingsunderStatic IP Address.
4. Onceyouhaveenteredyoursettings,clickonSave Changes.

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IP5000 1.0 Series
Administrator Guide
VLANConguration
TheIP5000speakerphoneiscapableofperformingIEEE802.1Qframetagginganduserpriority
settings.
1. Click on the NetworkmenuitemunderNetwork Setup(seefarleft-handcolumn).
2. Click on the VLAN EnabledcheckboxintheVLANsectionandselectyourdesired
VLAN ID and User Priority.
3. Onceyouhaveenteredyoursettings,clickonSave Changes.

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IP5000 1.0 Series
Administrator Guide
5 Configuring the VoIP Settings
TheIP5000speakerphoneisanadvancedVoIPdevicecapableofconnectivitytoVoIPsystems
viaSIPandIAX2protocols.AdvancedSIPnegotiationoptionsareavailabletoprovideenhanced
securityofyourVoIPcalls.Built-incodecsprovidemultipleoptionsforcommunicatingwithyour
VoIPsystemorCodeBlue’sToolVoxMediaGateway.STUNservercapabilitiesarealsobuilt-infor
helpingtraverserewallswhenconnectingtheunitoutsideofthehostingnetwork.

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IP5000 1.0 Series
Administrator Guide
5.1 Configuring a SIP Account 1
TheIP5000speakerphoneiscapableofconnectingtoVoIPsystemsviatheSIPprotocol.
1. Click on the Account menuitemunder VoIP Setup (seefarleft-handcolumn).
2. Click on the SIP & RTPradialbuttonforVoIP Protocol under VoIP Server.
3. EnterallappropriateinformationunderSIP Conguration, Additional Settings, Proxy
Authentication and VLAN User Priorities.
4. Oncethisinformationisentered,selectSave Changes.
TheRegisterkeep-alivewillsendoutaREGISTERrequestevery30seconds.TheREGISTERre-
questdoesnothaveatimeoutof30seconds,however.Thetimeoutvaluewillbethevaluethatwas
setupontheaccountwebpage.Beyondjustbeingakeep-alivemechanism,theRegisterkeep-
alivehasthesideeffectofquicklyre-registeringauseriftheserverrebootedbeforetheRegister
timeoutexpires.TheRegisterkeep-alivewillbeauthorizedbytheserver,forcingsomeextratrafc
(421responseandasecondREGISTERrequestwithauthenticationcredentials).
TheOptionskeep-alivesendsanOPTIONSrequesttotheserverevery30seconds.Thisrequest
requires the server to respond with a list of what SIP extensions it supports. Often, however, the
server will respond with an error like 424. This error is ignored since the point of this keep-alive is to
sendtrafcthroughtheNAT,andwhatissentisinconsequential.TheOptionskeep-aliveisseldom
authorized,soithaslesstrafcoverheadthantheRegisterkeep-alive.

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IP5000 1.0 Series
Administrator Guide
5.2 Configuring an IAX Account 1
TheIP5000speakerphoneiscapableofconnectingtoVoIPsystemsviatheIAXprotocol.
1. Click on the Account menuitemunderVoIP Setup (seefarleft-handcolumn).
2. Click on the IAXradialbuttonfor VoIP Protocol under VoIP Server.
3. Enter the appropriate settings under IAX Conguration and Registrar Conguration.
4. Uponcompletion,clickSave Changes button.

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IP5000 1.0 Series
Administrator Guide
5.3 Configuring a SIP Account 2
TheIP5000EmergencyPhoneiscapableofconnectingtoVoIPsystemsviatheSIPprotocoltoa
secondSIPAccount.ClickontheAccount2menuitemundertheVoIPSetup,thenclickontheSIP
&RTPradialbuttonnexttoMode.EnteryourSIPCongurationsettings,AdditionalSettings,Proxy
AuthenticationandVLANUserPriorities.Oncethisinformationisentered,clickonSaveChanges.
The dual account option allows for failover. If one of the servers is off-line or down, the IP5000 will
stillbeoperable.

Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-147-Bpage 19 of 47
IP5000 1.0 Series
Administrator Guide
5.4 Configuring an IAX Account 2
TheIP5000EmergencyPhoneiscapableofconnectingtoVoIPsystemsviatheIAXprotocolto
asecondIAXaccount.ClickontheAccount2menuitemundertheVoIPSetup,thenclickonthe
IAXradialbuttonnexttoMode.EnteryourIAXCongurationsettingsandRegistrarConguration.
Oncethisinformationisentered,clickonSaveChanges.
The dual account option allows for failover. If one of the servers is off-line or down, the IP5000 will
stillbeoperable.

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IP5000 1.0 Series
Administrator Guide
5.5 Configuring Media Settings
TheIP5000speakerphoneiscapableofutilizingvariouscodecsforcommunicatingwithVoIPsys-
temsandservices.
1. TocongurewhichcodecstheIP5000speakerphoneusesclickonMedia under the VoIP
Setupsection(seefarleft-handcolumn).
2. IfyouwanttheIP5000toperformSilence Suppression, select Enabledcheckbox.
3. Highlight the desired codec in the Availablelistboxandclickthe Add >>buttontoadd
 themtothePreferredbox.
4. Use the Move Up and Move Downbuttonstoensurethecodecisinthecorrectpriority
 orderfromtoptobottom.
5. Highlight a codec in the Preferredboxandclickthe<< Removebuttontoremovetheco
dec as an option.
6. Onceallinformationisentered,clickSave Changes.