Code Blue IP5000 2.0 Series Service manual

800.205.7186 •www.codeblue.com
IP5000 2.0 Series
VoIP Speakerphone
Administrator Guide
Installation, Configuration, Operation & Troubleshooting

Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-142-Fpage 2 of 61
IP5000 2.0 Series
Administrator Guide
Table of Contents
Section Page
2 Introduction....................................................................................3
3 Getting Started...............................................................................4
4 Connectors, Ports and Switch List .............................................5
5 Wiring Diagram/PoE Wiring Diagram...........................................6
6 Installing the IP5000 Speakerphone.............................................7
6.1 Connecting Power Sources.................................................8
6.2 Connecting Network Services.............................................8
6.3 Connecting Auxiliary Devices..............................................8
6.4 Installation into Code Blue Units.........................................9
7 Optional Flush Mount Enclosure Installation Instructions......10
8 Using the IP5000 Speakerphone................................................ 11
9 Network Setup - Setting a Static IP Address.............................12
10 Provisioning the Phone...............................................................13
10.1 Determine the IP Address.................................................13
10.2 Logging into and out of the System..................................14
 10.3NetworkConguration......................................................15
 10.4ConguringtheIP5000VoIPSettings...............................18
 10.5ConguringtheSystemSettings.......................................23
 10.6ConguringSystemOptionsandScripts...........................27
11 Dual Accounts.............................................................................. 42
12 CLI (Command Line Interface)....................................................43
13 In-Call Commands........................................................................44
14 Factory Reset................................................................................45
15 Compatibility.................................................................................47
16 Conguring for Cisco Unied Communications Manager 9....48
17 Avaya IP Ofce Integration Guide.............................................. 52
18 Troubleshooting...........................................................................59
19 Regulatory and Warranty............................................................ 60
20 Technical Services and Support.................................................61

Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-142-Fpage 3 of 61
IP5000 2.0 Series
Administrator Guide
2 Introduction
Thank you for choosing the Code Blue IP5000fullduplexVoIPspeakerphone,intercomand
pagingdeviceforindoorandoutdoorapplications.ThisspeakerphoneispartofourEmergency
Signalinggroupofproductsbuilttomeetthelatestregulations,withstandtheharshestelements
andbeproactivesolutionsforwhenyouneedthemmost.Thisguideprovidesbasicandadvanced
congurationinformationforobtainingthebestperformancewiththeIP5000speakerphone.
IP5000DualButtonw/KeypadIP5000SingleButton IP5000DualButton

Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-142-Fpage 4 of 61
IP5000 2.0 Series
Administrator Guide
3 Getting Started
ThischapterprovidesinformationforobtainingthebestperformancewiththeIP5000speakerphone.
ItisstronglyrecommendedthattheentireguideisreadbeforeconguringyourIP5000speaker-
phonetoensureyougetmaximumperformance.
Throughout this guide you will see the following two references:
Calling Party:ThisisthepersonactivatingtheIP5000speakerphonebypressingabutton.
Called Party:ThisisthepersonreceivingthecallfromtheIP5000;typicallyaguard,911operator,
dispatchofcer,etc.
TheIP5000speakerphoneprovidespowerful,yetexibleIPemergencycommunication,delivering
excellentvoicequalityforyouremergencyspeakerphone,intercomandpagingsolution.

Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-142-Fpage 5 of 61
IP5000 2.0 Series
Administrator Guide
4 Connectors, Ports and Switch List
TheIP5000speakerphonecomeswithyourchoiceofsinglebutton,dualbuttonordualbuttonwith
keypadfaceplate.Theinternalcomponentsconsistofaspeaker,microphone,PCBandmounting
hardware.

Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-142-Fpage 6 of 61
IP5000 2.0 Series
Administrator Guide
5 Wiring Diagram/PoE Wiring Diagram
ED Image page
2
802.3af / at Switch
LAN 2
LAN 1
WAN
PoEPAS
Control
Aux ports
PAS
Audio
+ -+ -
Power | Battery
S-550
S1000
Ethernet
1
IP5000 Connector Side
Grounding:
Should a ground be needed,
there’s a ground screw on the
enclosure with grounding logo
next to it.
When the splitter is mounted to
the mounting bracket the bracket
becomes the ground to the
chassis of the enclosure,
however local codes may require
a ground wire be attached to the
screw in order to comply.
4
3
Data +PoE
DATA
1b
LED Faceplate Light Bar
12VDC
PoE
CB14591 PoESplitter
2.6
2.1
1.3
1
First, Electrical connection: All 3
Code Blue device’s should to be
connected to the 5 place manifold
Special Note: Notice the power cable is
connected to the Battery / Alternative Power
port of the IP5000. –See Item 1b
2
Second: Manifolds fused red lead
and black wires are secured to
spring cage connector on the
CB14591. SEE DIAGRAM
Third Step: Connect the DATA
cable RJ-45 from the Splitter
“DATA” to the IP5000 WAN PoE
port.
3
4
Fourth Step: Plug in the Ethernet
PoE Cat 5e Cable to Data+PoE
Input jack on the Splitters.
Upon PoE Negotiation with the
PoE switch port, power will be
granted to the Splitter, and the
indicator along with the device
attached will turn on.
Item
InRush
(i)
InRush
Wattage
Norm (i)
802.3af
Wattage
802.3at
Wattage
IP5000 0.22 2.64 0.09 1.08 1.08
FP LED 0.08 0.96 0.04 0.48 0.48
Combo LED 0.3 3.6 0.26 3.12 3.12
Totals 0.6 7.20 0.39 4.68 4.68
CAT5e
< 3ft
in out GRD
3ft
Cat5e
Cust
Cat5e

Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-142-Fpage 7 of 61
IP5000 2.0 Series
Administrator Guide
6 Installing the IP5000 Speakerphone
TheIP5000speakerphoneiscapableofbeingconnectedtoPoE(802.11af&at),12-24VoltsAC
orDCpowersources.Additionally,theIP5000mayalsobeconguredwitha12-VoltDCbattery
backuporalternative12VDCpowersourcesystemwhichmonitorsandreportslowvoltage
conditionforensureduptime.
TheIP5000speakerphonehasthreeEthernetswitchports,onePoELANandtwonon-PoELANS
availableforconnectivitytonetworkservicesandforadditionalnetworkconnectivityforauxiliary
devices,suchasIPcameras,cardreaders,etc.AdditionalLANSarenotVLANcompatible.
TheIP5000speakerphonehastwonormallyopenauxiliaryoutputcontactsforconnectingdevices
suchastheLEDbeacon/strobe,camerapresetactivationinputs,thirdpartycontrollers,etc.There
isalsoonenormallyopenauxiliaryinputcontactclosureforconnectingdevices,suchasdoor
contacts,relays,etc.,whichcanbeprogrammedtoperformanyfunctionofthephone.
TheIP5000speakerphonehasbeendesignedtobemountedinanyCodeBlueenclosure.Custom
faceplatesareavailableformountinginotherproductenclosures.Contactyourlocaldealerfor
additionalinformationandavailabilityofcustomoptions.

Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-142-Fpage 8 of 61
IP5000 2.0 Series
Administrator Guide
6.1 Connecting Power Sources
TheIP5000speakerphoneiscapableofbeingconnectedtoany
powersourcethatprovides12-24VoltsACorDCwithaminimumof
430mAcurrentrating.Optionally,a2.0Ahrbatterycanbeconnected
tothesecondarypowerinputandtheIP5000speakerphonewill
monitorthebatteryforlowvoltageconditions.Whenusedinsolar
orNightCharge®applications,thesystem’sbatteriesvoltageare
monitoredforlowbatterycondition.Itisstronglyrecommendedthat
youdisconnectanypowertotheunitpriortoinstallation.Consult
yourlocalelectricianforproperpowerconnectivitytoyourCode
Blueequipment.
6.2 Connecting Network Services
TheIP5000speakerphonehasthreeEthernetportsthatprovide
bothanupstreamnetworkconnectionpoint,aswellasfunctionas
anEthernetswitch.UpstreamnetworkconnectivityfortheIP5000
canbeconnectedtoanyoftheseports,however,onlytheleftmost
portacceptsPoEpower.Additionaldevices,suchasIPcameras,
cardreaders,etc.canbeconnectedtotheremainingports.
NotethatiftheIP5000isconguredwithaVLANID(seesection
10,“VLANConguration”),onlythespeakerphoneitselfwill
communicateusingVLAN-taggedpackets.Ifadditionaldevices
connectedtotheIP5000’sotherEthernetportsmustcommunicate
onaVLAN,theymusteithersupportVLANtaggingthemselves
(whichwillbepassedthroughtheIP5000’sbuilt-inswitch)orthe
upstreamconnectionmustbeprovidinguntaggedpacketsfromthat
VLAN.
6.3 Connecting Auxiliary Devices
TheIP5000speakerphone’sanalogauxiliaryconnectionsaretwo
normallyopenoutputsandonenormallyopeninput.Typically,any
CodeBlueunitwithanLEDbeacon/strobewillhavethetrigger
connectedtoAuxiliaryOutput1.TheAuxiliaryOutputscanbe
programmedtobeactiveduringacallorbyenteringaspecic
timeperiod.NewtoVersion2,theauxiliaryoutputcouldbe
conguredformomentaryon-demandtimedactivationsviaDTMF
fromthecalledpartyphone.TheAuxiliaryInputcanbeprogrammed
toperformanyscriptenteredintothephone.SeeIP5000User
Guideforfurtherinformationonprogrammingtheauxiliaryoutputs.
IN-147-C
IP5000 v2.0.0
Administrator’s Guide
259HedcorStreetHolland,MI49423800.205.7186www.codeblue.com
1-4 CONNECTING POWER SOURCES
TheIP5000speakerphoneiscapableofbeingconnectedtoanypower
sourcethatprovides12-24VoltsACorDCwithaminimumof430mA
currentrating.Optionally2.0Ahrbatterycanbeconnectedtothe
secondarypowerinputandtheIP5000speakerphonewillmonitorthe
batteryforlowvoltageconditions.Whenusedinsolar or NightCharge®
applications,thesystembatteriesvoltagearemonitoredforlowbattery
condition.Itisstronglyrecommendedthatyoudisconnectanypower
totheunitpriortoinstallation.Consultyourlocalelectricianforproper
powerconnectivitytoyourCodeBlueequipment.
1.5 Connecting Network Services
TheIP5000speakerphonehasthreeEthernetportsthatprovidebothanupstreamnetworkconnectionpointaswell
fasfunctionasanEthernetswitch.Upstreamnetworkconnectivityfor theIP5000canbeconnectedtoanyofthese
ports;however,onlytheleftmostportacceptsPoEpower.AdditionaldevicessuchasIPcameras,cardreaders,etc.
canbeconnectedtotheremainingports.
NotethatiftheIP5000isconfiguredwithaVLANID
(seesection2.5,"VLANConfiguration"),onlythe
speakerphoneitselfwillcommunicateusingVLAN-tagged
packets.IfadditionaldevicesconnectedtotheIP5000's
otherEthernetportsmustcommunicateonaVLAN,they
musteithersupportVLANtaggingthemselves(whichwill
bepassedthroughtheIP5000'sbuilt-inswitch),orthe
upstreamconnectionmustbeprovidinguntaggedpackets
fromthatVLAN.
1-6 CONNECTING AUXILIARY DEVICES
TheIP5000speakerphoneanalogauxiliaryconnectionsare
two(2)normallyopenoutputsandone(1)normallyopeninput.
TypicallyanyCodeBlueunitwithaLEDbeacon/strobewill
havethetriggerconnectedtoAuxiliaryOutput1.TheAuxiliary
Outputscanbeprogrammedtobeactiveduringacallorby
enteringaspecifictimeperiod.Newtoversion2theauxiliary
outputcouldbeconfiguredformomentaryon-demand timed
activationsviaDTMFfromthecalledpartyphone.The
AuxiliaryInputcanbeprogrammedtoperformanyscript
enteredintothephone.Seesections5-8,5-10through5-12
forfurtherinformationonprogrammingtheauxiliaryoutputs.
Page 6
12-24VACorDC
OptionalBattery12VDC2Ahr
Ethernet
PoE
LAN
LAN
LAN
Auxiliary Ports
AuxOutput1
AuxOutput2
AuxOutput1
IN-147-C
IP5000 v2.0.0
Administrator’s Guide
259HedcorStreetHolland,MI49423800.205.7186www.codeblue.com
1-4 CONNECTING POWER SOURCES
TheIP5000speakerphoneiscapableofbeingconnectedtoanypower
sourcethatprovides12-24VoltsACorDCwithaminimumof430mA
currentrating.Optionally2.0Ahrbatterycanbeconnectedtothe
secondarypowerinputandtheIP5000speakerphonewillmonitorthe
batteryforlowvoltageconditions.Whenusedinsolar or NightCharge®
applications,thesystembatteriesvoltagearemonitoredforlowbattery
condition.Itisstronglyrecommendedthatyoudisconnectanypower
totheunitpriortoinstallation.Consultyourlocalelectricianforproper
powerconnectivitytoyourCodeBlueequipment.
1.5 Connecting Network Services
TheIP5000speakerphonehasthreeEthernetportsthatprovidebothanupstreamnetworkconnectionpointaswell
fasfunctionasanEthernetswitch.Upstreamnetworkconnectivityfor theIP5000canbeconnectedtoanyofthese
ports;however,onlytheleftmostportacceptsPoEpower.AdditionaldevicessuchasIPcameras,cardreaders,etc.
canbeconnectedtotheremainingports.
NotethatiftheIP5000isconfiguredwithaVLANID
(seesection2.5,"VLANConfiguration"),onlythe
speakerphoneitselfwillcommunicateusingVLAN-tagged
packets.IfadditionaldevicesconnectedtotheIP5000's
otherEthernetportsmustcommunicateonaVLAN,they
musteithersupportVLANtaggingthemselves(whichwill
bepassedthroughtheIP5000'sbuilt-inswitch),orthe
upstreamconnectionmustbeprovidinguntaggedpackets
fromthatVLAN.
1-6 CONNECTING AUXILIARY DEVICES
TheIP5000speakerphoneanalogauxiliaryconnectionsare
two(2)normallyopenoutputsandone(1)normallyopeninput.
TypicallyanyCodeBlueunitwithaLEDbeacon/strobewill
havethetriggerconnectedtoAuxiliaryOutput1.TheAuxiliary
Outputscanbeprogrammedtobeactiveduringacallorby
enteringaspecifictimeperiod.Newtoversion2theauxiliary
outputcouldbeconfiguredformomentaryon-demand timed
activationsviaDTMFfromthecalledpartyphone.The
AuxiliaryInputcanbeprogrammedtoperformanyscript
enteredintothephone.Seesections5-8,5-10through5-12
forfurtherinformationonprogrammingtheauxiliaryoutputs.
Page 6
12-24VACorDC
OptionalBattery12VDC2Ahr
Ethernet
PoE
LAN
LAN
LAN
Auxiliary Ports
AuxOutput1
AuxOutput2
AuxOutput1

Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-142-Fpage 9 of 61
IP5000 2.0 Series
Administrator Guide
6.4 Installation into Code Blue Units
TheIP5000speakerphoneisdesignedtotintoanyexistingornewCodeBlueunitenclosure.It
isadirectreplacementfortheInterActanalogseries:IA2000,IA3000,IA3100,IA4000andIA4100.
Additionally,CodeBlueofferscustomfaceplatedesignsthatallowtheIP5000tobeplacedin
manydifferentenclosuretypes.CodeBlueprovidessixcustomsecurityscrewsandsecuritybits
witheachCodeBlueunitforattachingtheIP5000speakerphone.Consultyourunitinstallation
instructions for further information.
IN-147-C
IP5000 v2.0.0
Administrator’s Guide
259HedcorStreetHolland,MI49423800.205.7186www.codeblue.com
1-7 INSTALLATION INTO CODE BLUE UNITS
TheIP5000speakerphoneisdesignedtofitintoanyexistingornewCodeBlueunitenclosure.Itisadirect
replacementfortheInterActanalogseries:IA2000,IA3000,IA3100,IA4000andIA4100.Additionally,CodeBlue
offerscustomfaceplatedesignsallowingtheIP5000tobeplacedinmanydifferentenclosuretypes.CodeBlue
providessix(6)custom securityscrewsandsecuritybitwitheachCodeBlueunitforattachingtheIP5000
speakerphone.Consultyourunitinstallationinstructionsforfurtherinformation.
Page7

Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-142-Fpage 10 of 61
IP5000 2.0 Series
Administrator Guide
PRE-INSTALLATION
1.0 Electrical preparation–Theunitmayhavesupplywiresrunfromeither(a)behindtheunit
throughthewall,or(b)belowtheunitbyusinganexternalconduitthroughthebottomoftheunit’s
backplate.Mountingholesintheback,bottomorsideofunittobeadministeredbytheinstaller.
IMPORTANT:Ifwiringiscominginfromthebottomorback,insurethattheconduitis
alignedatthistime.Connectelectricalandcommunicationswiring(seewiringinstructions).Follow
allnationalandlocalcodesthatapply.
1.1 Prepare Wall–FMEenclosuremountingholeinwallshouldexceptthehousingdimensions
belowandmustbesmallerthanthefaceplatedimensionstoensurecleanushmountlook.
INSTALLATION PROCEDURES
1.2 Mark the ush mount mounting hole–InordertocomplywiththeAmericanswithDisabil-
itiesAct(ADA)of1990,thespeakerphonebutton(s)shouldbepositionedbetween34and48inches
fromgradelevel.(ConsultanADAspecialistinyourareatoverifylocalandfederalguidelines.)
1.3 Secure the housing to the wall–TheFlushmountenclosurecanbemountedfromthe
back,bottomorsidebydrillingthemountingholeswhereneededpertheinstallersapplicationwhile
stillkeepingtheunitwithinADAcomplianceheight.(1.2)Mountinghardwaretobesuppliedbyin-
staller.
7 Optional Flush Mount Enclosure Installation Instructions