Comdial DSU Series User manual

R
TAP
MUTE
HOLD
TRNS/CONF
INTERCOM
MESSAGE
* 0 #
WXY
9
TUV
8
PRS
7
GHI
4
JKL
5
MNO
6
DEF
31
ABC
2
R
1 2 3
4
78
0#
9
56
QZ ABC DEF
MNO
WXY
GHI
PRS TUV
OPER
JKL
TRNS/CNF
HOLD
TAP
INTERCOM
R
DSU and DSU II Series
Digital Telephone Systems
●
Single Line Proprietary Telephone (SLPS)
Station User’s Guide

Comdial strives to design the features in our communications systems to
be fully interactive with one another. However, this is not always possible,
as the combinations of accessories and features are too varied and extensive
to insure total feature compatibility. Accordingly, some features identified
in this publication will not operate if some other feature is activated.
Comdial disclaims all liability relating to feature non-compatibility or
associated in any way with problems which may be encountered by
incompatible features. Notwithstanding anything contained in this
publication to the contrary, Comdial makes no representation herein as to
the compatibility of features.



2/12/97
This user’s guide applies to the following system and
telephone models:
System Models:
•DSU systems with software 20A and later.
•DSU II systems with software 4A and later.
Telephone Models:
•Impact 8101N-** Rev. A and later.
•Impact SCS 8201N-** Rev. A and later.
Contact your Comdial dealer for updates of this as well as
other Comdial publications.
* Tri-Level Compression is
a registered trademark of
ACS Wireless, Inc.

Contents
1Introducing The Single Line Telephone................. 1–1
1.1 UnderstandingWhatTheLightsMean............... 1–2
2AnsweringCalls..................................... 2–1
2.1 AnsweringCalls................................ 2–1
2.2 Answering Subdued Off-Hook
VoiceAnnouncement(SOHVA)Calls............... 2–2
3MakingCalls....................................... 3–1
3.1 GettingADialTone ............................. 3–1
3.2 MakingACall.................................. 3–1
3.3 WaitingForALine(Queuing)..................... 3–2
3.4 UsingSpeedDialNumbers........................ 3–3
3.5 RedialingLastNumberUsed...................... 3–4
3.6 UsingTollRestrictionOverride(TRO) .............. 3–4
4PlacingCallsOnHold................................ 4–1
4.1 HoldingCalls................................... 4–1
5TransferringCalls................................... 5–1
5.1 TransferringOutsideCalls........................ 5–1
6Conferencing....................................... 6–1
6.1 ConferencingCalls.............................. 6–1
GCA70–246 Contents
Contents – 1

7Using The Other Telephone Features................... 7–1
7.1 UsingTheRecall/FlashFeature.................... 7–1
7.2 Paging........................................ 7–1
7.3 Pulse/toneSwitching............................. 7–3
7.4 UsingCallForwarding........................... 7–3
7.5 UsingAutomaticCall-Back....................... 7–4
7.6 UsingCallWaiting.............................. 7–5
7.7 UsingAutomaticSetRelocation.................... 7–5
7.8 SettingYourPersonalRingingTones................ 7–6
7.9 SettingYourRingVolume......................... 7–6
8Messaging.......................................... 8–1
8.1 RetrievingMessages............................. 8–1
8.2 Sending System-Supplied LCD Messages’ ........... 8–1
8.3 UsingStation-To-StationMessaging................ 8–2
9ProgrammingYourTelephone........................ 9–1
9.1 StoringSpeedDialNumbers ...................... 9–1
1
0Troubleshooting Your Telephone ..................... 10–1
I
ndex ............................................. Index–1
QuickReferenceGuide.....................QuickReference–1
Contents GCA70–246
2–Contents

IntroducingThe
Single Line Telephone
Congratulations and thank you for using a Comdial telephone! This
manual serves as a helpful guide for using your new telephone’s various
functions.
Your proprietary telephone will provide you with single-line operation
without the added complexity of monitor or speakerphone requirements.
It will give you access to the many useful features provided by your
digital communications system.
NOTE: Throughout this manual, all references to fixed buttons are
printed in upper case bold type, for example “Press the
INTERCOM button.”
1
GCA70–246 Introducing The Single Line Telephone
SingleLineTelephoneUser'sGuide 1–1

1.1 Understanding What The Lights Mean
The lights on your telephone indicate the status of the messaging feature,
incoming calls, and the automatic set relocation feature.
–Next to the INTERCOM button:
•Steady red with a quick flash = you are using your intercom.
•Flashing red = another station is calling you.
•Winking red = an LCD message is set on your telephone for
others to receive when calling.
–Above the dialpad (8101N only):
•Flashing red = message awaits pickup.
•Fluttering red = automatic station relocation has been set.
–Next to the MESSAGE button (8201N only):
•Flashing red = message awaits pickup.
–Next to the MUTE button (8201N only):
•Steady red = called party cannot hear your conversation.
–Next to the HOLD button (8201N only)
•Fluttering red = automatic station relocation has been set.
Introducing The Single Line Telephone GCA70–246
1 – 2 Single Line Telephone User's Guide

TAP
MUTE
HOLD
TRNS/CONF
INTERCOM
MESSAGE
* 0 #
WXY
9
TUV
8
PRS
7
GHI
4
JKL
5
MNO
6
DEF
31
ABC
2
slips01
Dialpad
Intercom Button
Message Button
TAP Button
Transfer/Conference Button
Mute Button
Hold Button
Volume Control
(for ringer volume only)
R
!
Connectors On Bottom Of Telephone
Optional IMIST Module
Handset
Line Cord
Impact SCS 8201N Single Line Telephone
1 2 3
4
78
0#
9
56
QZ ABC DEF
MNO
WXY
GHI
PRS TUV
OPER
JKL
TRNS /CNF
HOLD
TAP
INTERCOM
slips02
Dialpad
Transfer/Conference Button
TAP Button
Intercom Button
Hold Button
Message Waiting Light
Ringer Volume Switch
(bottom of telephone)
R
Connectors On Bottom Of Telephone
Line Cord Handset
!
Ringer Volume
Off
Loud
Impact 8101N Single Line Telephone
GCA70–246 Introducing The Single Line Telephone
SingleLineTelephoneUser'sGuide 1–3

1.2 Adusting Your Telephone’s Pedestal
(Model 8201N only)
An adjustable pedestal is provided on your telephone to allow you to
select the most comfortable viewing angle. When you receive your
telephone, it will be in its lowest position — down flush against the
pedestal. You can raise your telephone to one of three higher positions
as follows:
1. Grasp the rear of the pedestal base firmly with one hand while
lifting the rear portion of the telephone upward with your other
hand.
2. While pivoting the telephone upward with one hand, pivot the
telephone supporting arms upward with your other hand while
feeling for the notches under the telephone. Notice that there
are three sets of notches under the telephone corresponding to
the three positions available.
3. When the telephone is at your desired height, find the closest
pair of notches corresponding to that height, and engage the
supporting arms with the notches. Press down slightly on the
telephone until you feel the supporting arms snap into place.
Telephone
Pedestal Base
Supporting Arm
PED01
First Notch
Second Notch
Third Notch
(For Highest Position)
Introducing The Single Line Telephone GCA70–246
1 – 4 Single Line Telephone User's Guide

Answering Calls
2.1 Answering Calls
•To answer a call that is ringing at your telephone,
1. Hear your telephone ringing and lift handset.
•To answer a call that is ringing at any telephone in the system,
1. Hear ringing at other telephone.
2. Lift handset at your station and listen for intercom dial tone.
3. Dial ✳4plus extension number of ringing telephone.
•To answer a call that is ringing within your group,
1. Hear ringing at other telephone.
2. Lift handset at your station and listen for intercom dial tone.
3. Dial #4(ringing station must be programmed in your call pickup
group).
•To answer a call that is ringing the loud ringer or night
transfer station,
1. Hear ringing.
2. Lift handset and listen for intercom dial tone.
3. Dial 80.
4. Answer call.
NOTE: This feature is known as Trunk Access From Any Station
(TAFAS).
2
GCA70–246 Answering Calls
Single Line Telephone Station User's Guide 2 – 1

2.2 Answering Subdued Off-Hook
Voice Announcement (SOHVA) Calls
NOTE: Your telephone may be arranged to receive a subdued off-hook
voice announcement (SOHVA). If it is, an intercom caller
may break into your outside call and deliver a message to your
telephone receiver for you to hear.
•To Receive a SOHVA,
1. While off-hook on an outside call, hear several quick tone bursts
followed by an announcement delivered to your ear through the
handset.
•To Reply to a SOHVA (8201N only),
1. Press and hold the MUTE button.
As long as you hold the MUTE button, you are on line with the
SOHVA caller.
2. Release the MUTE button when you are finished with your reply.
You are now on line with your original call.
•To Block SOHVA,
1. Lift handset and listen for intercom dial tone.
2. Dial ✳2.
•To Remove Block,
1. Lift handset and listen for intercom dial tone.
2. Dial #2.
Answering Calls GCA70–246
2 – 2 Single Line Telephone Station User's Guide