Comdial Scout II User manual

Scout II User’s Guide
(for FX, DXP, DXP Plus Systems)

GCA70-380 Jun ‘02 ii
Scout II
User’s Guide
(for FX, DXP, DXP Plus Systems)
Scout II is a trademark of Comdial Corporation. All other product names
are trademarks of their respected owners.
First Edition
June, 2002
Printed in the USA
Copyright © 2002 Comdial Corporation
All rights reserved. Unauthorized use of this
document is prohibited.
Comdial Corporation
106 Cattleman Road, Sarasota, FL 34232
[phone] or [phone]
-Notice-
Comdial reserves the right to make any
changes and improvements in the product
described in this document at any time and
without prior notice.

GCA70-380 Jun ‘02 iii
This Scout II User’s Guide is applicable for the following system models.
For an optional headset or other accessories available for use with your
Scout II Digital Wireless Telephone, please contact your local dealer.
Product Required Software Version
FX II Supported in all software versions
FXS/FXT Supported in all software versions
DXP/DXP Plus 8A or later

iv GCA70-380 Jun ‘02
Document Revision History
Date Affected Pages Change
June 2002 i-108 Original Release

Jun ‘02 Comdial v
Scout II User’s Guide
TABLE OF CONTENTS
USING THIS GUIDE .............................................................1
1. INTRODUCING THE SCOUT II DIGITAL WIRELESS
TELEPHONE
1.1 Knowing your Digital Wireless Telephone........................3
1.1.1 Reviewing Important Safety Instructions ...................5
1.1.2 Reviewing The Technical Specifications..................11
1.2 Knowing your Telephone’s Functions ..............................12
1.2.1 Knowing The Handset .............................................12
1.2.2 Knowing the Base Unit ............................................15
1.2.3 Knowing the Charging Stand ...................................15
1.3 Using your Scout II Handset............................................16
1.3.1 Making a Call............................................................16
1.3.2 Answering a Call ....................................................18
1.3.3 Interpreting the Low Battery Indication ..................19
2. INSTALLING SCOUT II
2.1 Selecting the Installation Location ..................................22
2.2 Connecting to the Station Jack ........................................23
2.3 Applying Power to the Base Unit and Charging Station ..24
2.4 Wall Mounting the Base and Charger Units .....................26
2.4.1 Mounting Base Unit Using Standard Wall Plate......26
2.4.2 Mounting Base Unit Directly on Wall ......................27
2.4.3 Mounting Charging Unit on Wall .............................30
2.5 Installing the Battery Pack................................................33

Contents
vi Comdial Jun ‘02
2.6 Charging the Handset’s Battery Pack ...............................35
2.7 Charging Spare Battery Packs ..........................................37
2.8 Cleaning the Battery and Charging Unit Contacts ...........38
2.9 Attaching the Belt Clip to the Handset .............................39
2.10Testing the Coverage Range .............................................41
3. MAKING CALLS
3.1 Dialing Automatically ......................................................44
3.2 Dialing Manually..............................................................45
3.3 Redialing a Previously Dialed Number ..........................46
3.4 Using Line Groups............................................................46
3.5 Waiting for a Line (Queuing)............................................47
3.6 Making Intercom Calls .....................................................48
3.7 Camping on at a Busy Station and Waiting for an
Automatic Callback ........................................................49
3.8 Camping on at a Busy Station and Waiting for an Answer
(Call Waiting)...................................................................50
3.9 Overriding a Call or a Do Not Disturb Condition at
Another Telephone (Executive Override) ........................51
3.10 Making a Subdued Off-Hook Voice Announcement
(SOHVA)..........................................................................52

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Scout II User’s Guide
4. ANSWERING CALLS
4.1 Answering Outside and Intercom Calls............................54
4.2 Answering Calls at Monitored Stations............................54
4.3 Answering Night Transferred Calls..................................55
4.4 Making a Call Pick-Up .....................................................56
4.5 Responding to a Subdued Off-Hook Voice
Announcement .................................................................57
5. TRANSFERRING CALLS
5.1 Transferring Screened and Unscreened Calls...................59
5.2 Making a Hot Transfer......................................................60
6. PLACING CALLS ON HOLD
6.1 Holding Calls ....................................................................63
6.2 Handling Hold Recalls......................................................65
6.3 Parking Calls.....................................................................66
6.4 Handling Park Recalls ......................................................66
7. CONFERENCING CALLS
7.1 Setting Up a Conference Call ...........................................69
8. USING THE OTHER TELEPHONE FEATURES
8.1 Blocking Voice Announced Calls.....................................72
8.2 Displaying Status of Busy Lines and Stations..................73
8.3 Displaying Button Functions (Button Query) ..................73
8.4 Entering Account Codes ...................................................74
8.5 Entering Authorization Codes ..........................................75

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viii Comdial Jun ‘02
8.6 Forwarding Calls ..............................................................76
8.7 Making a Call Non-Private (Privacy Release)..................77
8.8 Monitoring a Conversation Between Two Telephones
(Service Observing) .........................................................78
8.9 Muting Your Telephone ....................................................78
8.10 Sending a Paging Announcement....................................79
8.11 Setting a Do Not Disturb Condition at Your Telephone .80
8.12 Setting the Volume Controls...........................................81
8.12.1 Adjusting the Handset Volume During a Call..........82
8.12.2 Adjusting the Handset Ringer Tone and Volume
in Standby Mode ..................................................83
8.13 Switching the Dialing Mode between Pulse and Tone ...85
8.14 Using the Tracker Paging System....................................85
8.15 Using Your Digital Wireless Telephone with a DSS/BLF
Console ...........................................................................87
9. SENDING AND RECEIVING NON-VERBAL
MESSAGES
9.1 Lighting the Message-Waiting Light ................................89
9.2 Sending LCD Messages....................................................90
9.3 Sending Response Messages ............................................93
10. PROGRAMMING YOUR TELEPHONE
10.1 Programming for Speed Dialing ......................................95
10.2 Programming Outside Numbers as Speed Dials..............97
10.3 Programming DSS Numbers ...........................................98

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Scout II User’s Guide
10.4 Programming the Feature Codes......................................99
10.5 Programming the Response Message Button ................100
11. TROUBLESHOOTING YOUR TELEPHONE
11.1 Interpreting the Trouble Symptoms...............................101
11.2 Performing a Power Reset .............................................103
INDEX ..................................................................................105

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