Comdial DXP Plus Series User manual

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DXP, DXP Plus , and FX Series
Digital Communications Systems
LCD Speakerphone
Station User’s Guide

CERTIFIED
ISO 9001
Accredited by the Dutch Council
for Accreditation for certification
and registration activities.
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Comdial's Quality Management System Is
Certified To The ISO 9001 Standard.
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ANSI-RAB
This user’s applies to the following system and telephone models:
System Models:
•DXP systems with software 12A and later.
•DXP Plus systems with software 12A and later.
•FX Series with software 12A and later.
Telephone Models:
•Impact 8024S-** Rev. A and later.
•Impact 8012S-** Rev. A and later.
•Impact SCS 8324S-** Rev. A and later.
•Impact SCS 8312S-** Rev. A and later.
•Impact SCS 8324F-** Rev. A and later.
If you need more information, consult GCA70–250, LCD
Speakerphone Reference Manual.
Contact your Comdial dealer for updates of this as well as other
Comdial publications.
Comdial strives to design the features in our communications systems to
be fully interactive with one another. However, this is not always possible,
as the combinations of accessories and features are too varied and extensive
to insure total feature compatibility. Accordingly, some features identified
in this publication will not operate if some other feature is activated.
Comdial disclaims all liability relating to feature non-compatibility or
associated in any way with problems which may be encountered by
incompatible features. Notwithstanding anything contained in this
publication to the contrary, Comdial makes no representation herein as to
the compatibility of features.
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2/12/97
*Tri-level Compression is
a registered trademark of
ACS Wireless, Inc.

Contents
1Introducing The Telephone ........................... 1–1
1.1 UnderstandingWhatTheLightsMean............... 1–1
1.2 UsingTheLCDAbbreviations..................... 1–3
1.3 Using Your Speakerphone......................... 1–7
1.4 AdjustingTheTelephonePedestal................. 1–12
2AnsweringCalls..................................... 2–1
2.1 AnsweringCalls................................ 2–1
2.2 Answering A Subdued Off-
Hook Voice Announcement (SOHVA) ............... 2–2
3MakingCalls....................................... 3–1
3.1 MakingACall.................................. 3–1
3.2 AccessingLines ................................ 3–1
3.3 UsingLastNumberRedial........................ 3–3
3.4 UsingSpeedDial................................ 3–6
3.5 UsingDialByName............................. 3–7
3.6 Making A Subdued Off-
Hook Voice Announcement (SOHVA) ............... 3–8
3.7 MakingAPagingAnnouncement................... 3–9
3.8 CampingOnAtABusyStationAnd
WaitingForAnAnswer(CallWaiting).............. 3–10
3.9 Camping On At An Idle Station And
WaitingForAnAutomaticCallback................ 3–11
3.10 Camping On At A Busy Station
AndWaitingForAnAutomaticCallback............ 3–12
4PlacingCallsOnHold................................ 4–1
4.1 HoldingCalls................................... 4–1
4.2 UsingCallPark................................. 4–3
5Sending And Receiving
Non-VerbalMessages................................ 5–1
5.1 UsingTheMessagingFeature ..................... 5–1
5.2 UsingLCDMessaging........................... 5–2
5.3 SendingAnLCDMessage........................ 5–3
GCA70–258 Contents
Contents – 1

6TransferringCalls................................... 6–1
6.1 TransferringOutsideCalls........................ 6–1
7ConferencingCalls.................................. 7–1
7.1 ConferencingStationsTogether.................... 7–1
8ProgrammingYourTelephone........................ 8–1
8.1 StoringDSSNumbers............................ 8–1
8.2 StoringFeatureButtons .......................... 8–2
8.3 StoringAResponseMessageButton................ 8–2
8.4 ProgrammingSpeedDialNumbers................. 8–3
8.5 SettingAReminderAlert......................... 8–5
9Using The Other Telephone Features................... 9–1
9.1 AdjustingTheDisplayContrast.................... 9–1
9.2 Blocking Voice-Announce Calls.................... 9–1
9.3 Displaying Status Of Busy Lines
And Stations (Busy Button Inquiry)................. 9–2
9.4 DisplayingButtonFunctions(ButtonQuery) ......... 9–2
9.5 DivertingIncomingCallsToAnotherStation ......... 9–3
9.6 ListeningToACallOverThe
Telephone Speaker (Group Listening) ............... 9–3
9.7 Muting Your Telephone........................... 9–4
9.8 SettingADoNotDisturbCondition................. 9–4
9.9 Overriding A Call Or A Do Not Disturb
Condition At Another Telephone (Executive Override) . . 9–5
9.10 Setting The Volume Control ....................... 9–6
9.11 Setting Your Personal Ringing Tones ................ 9–9
9.12 Using Background Music ......................... 9–9
9.13 Using The IMIST Module........................ 9–10
9.14 Using The Caller ID Feature...................... 9–11
Contents GCA70–258
2–Contents

10 Operating Your Telephone With A DSS/BLF Console
10.1 Operating Your Telephone With A DSS/BLF Console. . 10–1
PublicationIndex................................... Index–1
QuickReferenceGuide.....................QuickReference–1
GCA70–258 Contents
Contents – 3

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IntroducingTheTelephone
Congratulations and thank you for using a Comdial telephone! This
manual serves as a helpful guide for using your new telephone’s many
functions. If you should need more information about a particular
function or on a function not listed in this guide, consult the LCD
Speakerphone Reference Manual, GCA70–250 (your system attendant
should have several copies).
1.1 Understanding What The Lights Mean
The lights on your telephone indicate the status of lines, features, and
intercom.
–Next to a Direct Station Select (DSS)/Busy Lamp Field (BLF)
button:
•Steady red = station is in use.
•Flashing red = station is receiving a call.
•Winking red = message-waiting light set for you by station
associated with that DSS button.
–Next to a line button:
•Steady green = line is in use at your station.
•Steady red = line is in use at another station.
•Flashing red = your line is ringing.
•Flashing orange = your line is ringing and will be answered
when you lift the handset.
•Winking green = line is on hold at your station.
•Winking red = line is on hold at another station.
•Fluttering orange = line has recalled from hold at your station.
•Fluttering red = line has recalled from hold at another station.
1
GCA70–258 Introducing The Telephone
LCD Speakerphone Station User's Guide 1 – 1

–Next to a fixed feature or programmable feature button:
•Steady red = the feature is on.
•Steady off = the feature is off.
–Next to an INTERCOM button:
•Steady green with a quick flash = you are using your intercom.
•Winking red = an LCD message is set on your telephone for
others to receive when calling.
•Flashing orange = another station is calling you.
–Above the HOLD button:
•Fluttering red = message awaits pick up.
•Winking green = a line is on hold at your station.
–Above the SPEAKER button:
•On steady (with telephone on hook and busy) = speakerphone
mode is active.
•On steady (with telephone on hook and idle) = background
music is active.
•Flashing = feature viewing and programming is in progress.
–Above the MUTE button:
•On steady = called party cannot hear your conversation.
–Above the SHIFT button:
•On steady = shift mode is activated to allow access to second
level speed dial numbers programmed at DSS button locations.
Introducing The Telephone GCA70–258
1 – 2 LCD Speakerphone Station User's Guide

1.2 Using The LCD Abbreviations
The following chart identifies the abbreviations on your LCD screen and
provides a brief definition of each feature.
Abbreviation Feature Definition
ACCT Account Stores a button that enables account
code entry.
ALERT Set Reminder Sets two reminder alerts that will
sound at your station at specified
times.
ALL All Calls
Forward Routes all of your calls to a different station location.
ANS Answer Answers a call ringing at your station.
APAGE* Auxiliary Pager Stores a button that selects auxiliary
paging speaker operation through the
auxiliary jack.
ARECD* Auxiliary
Recorder Stores a button that selects auxiliary recorder operation through the
auxiliary jack.
ARING* Auxiliary
Ringer Stores a button that selects auxiliary ringer operation through the auxiliary
jack.
ARDL Automatic
Redial Redials a busy call once a minute for 10 minutes.
BKSP Backspace While programming a speed dial
number, backspace erases an incorrect
entry.
CALL Call Calls a station that turned on your
message waiting light.
CFWD Call Forward Forward all of your calls to a different
station location. When chosen as a
feature, stores a button that enables
the function.
GCA70–258 Introducing The Telephone
LCD Speakerphone Station User's Guide 1 – 3

Abbreviation Feature Definition
CAMP Camp On Has system call you when busy
station becomes idle. When chosen
as a feature, stores a button that
enables the function.
CALLBK IWillCall
Back Respond to a SOHVA call with a non-verbal message.
CLEAR Clear Features Stores a button that clears a
currently active or engaged feature.
CLR Clear Cancels a call forward condition.
CONF Conference Establishes a conference.
DARK Dark (contrast) Makes LCD screen darker.
DISP Display Adjusts the contrast of your LCD
screen.
DND Do Not
Disturb Makes your station appear busy to other stations. When chosen as a
feature, stores a button that enables
the function.
DSS Direct Station
Select Store a personal intercom number at a DSS station.
EXIT Exit Selection Ends a current programming
session.
FEAT Feature Presents several different features
you an store at programmable
buttons for later use.
GPLSN Group Listen When chosen as a feature, stores a
button that enables loud speaker
broadcast of distant party’s voice.
HDSET Headset When chosen as a feature, stores a
button that enables headset
operation.
Introducing The Telephone GCA70–258
1 – 4 LCD Speakerphone Station User's Guide