Comdial Conversip EPI00G-L12 User manual

CONVERSip EP100G-L12 / EP100G-I12
Endpoint
User Guide

ii
CONVERSip EP100G-L12 / EP100G-I12
Endpoint
User Guide
This manual supports the EP100G-L12 and EP100G-I12 models on
MP5000 and FXII systems.
CONVERSip, MP5000, FXII, EP100G-I12, and EP100G-L12 are trade-
marks of Comdial Corporation. All other product names are trademarks
of their respective owners.
February, 2005
GCA70-412 Feb ‘05
Copyright © 2005 Comdial Corporation
All rights reserved. Unauthorized use of this
document is prohibited.
Comdial Corporation
106 Cattlemen Road, Sarasota, FL 34232
[phone] or [phone]
-Notice-
Comdial reserves the right to make any
changes and improvements in the product
described in this document at any time and
without prior notice.

Feb ‘05 Comdial iii
EP100G-L12 / EP100G-I12 User
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interfer-
ence in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a partic-
ular installation. If this equipment does cause interference to radio or
television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help

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Introduction
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EP100G-L12 / EP100G-I12 User
Revision History
Version Changes Date
01 Initial Release 2/24/05

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Introduction
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Feb ‘05 Comdial vii
EP100G-L12 / EP100G-I12 User
Introduction
This manual describes how to use the CONVERSip EP100 endpoint,
models EP100G-L12 and EP100G-I12.
This manual is intended to provide:
• basic knowledge of the functions and features of the EP100G-L12/
I12 LCD user interface.
• step-by-step procedures for processing calls and controlling
individual extension settings.
Audience Description
This manual is intended for persons who use CONVERSip EP100G-L12/
I12 endpoints on a day-to-day basis.
You should:
• read this manual in normal reading sequence before first using the
EP100G-L12/I12 User Interface.
• refer to this manual as necessary while modifying your endpoint
settings.
Related Publications
This manual refers you to related publications, when appropriate, for
additional information.
Conventions Used in this Manual
Many of the procedures require you to enter settings or to choose from a
list of variables. To signify when you are to act upon an item, parameter,
button, etc. we italicize the name of the item being acted upon. For
example, the following sentences instruct you to press a specific key on
your keyboard.
• Press Enter.
• Press Esc.

viii Comdial Feb ‘05
Introduction
• Press Page Up or Page Down.
• Press and hold the Shift and Ctrl keys simultaneously.
In contrast, the following sentence instructs you to type in a required
response; notice the word “Enter” when used in this way is not italicized
because you are not pushing a specific key name.
• Enter the value you want to use for this feature.
Similarly, when you select a button or LCD menu option, we italicize the
name of the button/menu item because you are required to take the action
of choosing it, even though the item may not appear in italics on the end-
point or display.
• Use the arrow keys to highlight Programming and press Enter.
At other times in the manual, we discuss prompts that the system displays
to you. In these cases, we enclose the exact wording of the prompt in
quotation marks to signify that the system is, in essence, speaking to you.
• The system prompts, “Enter your password now.”
If the system is actually playing a recording aloud, we enclose the exact
wording of the prompt in quotation marks and italics to signify that the
system is in actually speaking to you.
• The system says, “You have no more new messages.”
Italics and quotes are also of course used in their normal contexts, that is,
for emphasis and to identify what words are spoken.
• This is called a hot transfer, that is, the system transfers the call
without ringing the extension.
There are times when this manual instructs you to enter a number from
within a range of numbers. In this instance, we use the “~“ character to
indicate the range. For example, 05-01-1~3-001~100 tells you to enter:
• 05
• 01
• a 1, 2, or 3,
• a three-digit number that falls in the 001 to 100 range.

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EP100G-L12 / EP100G-I12 User
TABLE OF CONTENTS
INTRODUCTION ...............................................................VII
Audience Description ............................................................ vii
Related Publications .............................................................. vii
Conventions Used in this Manual .......................................... vii
1. OVERVIEW.......................................................................15
1.1 Speakerphone Buttons ......................................................17
1.2 Speakerphone Display Lights ...........................................19
1.3 Using the Large Screen Display .......................................21
1.4 Setting Up Your Speakerphone.........................................22
1.4.1 Positioning Your Speakerphone ...............................22
1.4.2 Using Your Speakerphone ........................................23
1.4.3 Setting Display Contrast ...........................................24
1.4.4 Setting a Personal Ring Tone....................................25
1.4.5 Setting Volume Levels ..............................................25
1.5 Answering and Making Calls ...........................................26
2. ANSWERING CALLS .....................................................29
2.1 Answering Outside Calls ..................................................29
2.2 Answering Intercom (Internal) Calls ................................31
2.3 Night-Transferred Calls - Line Access From Any
Station ..............................................................................32

Contents
x Comdial Feb ‘05
2.4 Holding Calls ....................................................................33
2.4.1 Handling Hold Recalls..............................................33
2.4.2 Using Directed Call Hold .........................................34
2.4.3 Selecting Specific Held Calls ...................................35
2.5 Call Pickup........................................................................35
2.5.1 Group Call Pickup ....................................................36
2.5.2 Directed Call Pickup.................................................36
2.5.3 Monitored Station Pickup .........................................37
2.6 Receiving Subdued Off-Hook Voice Announcements
(SOHVA)..........................................................................38
2.6.1 Handling an Incoming SOHVA ................................38
2.6.2 Voice Announce Blocking ........................................39
3. MAKING CALLS .............................................................41
3.1 Making Outside Calls .......................................................41
3.2 Making Intercom Calls .....................................................41
3.2.1 Tone First ..................................................................42
3.2.2 Voice First .................................................................42
3.3 Automatic Dialing ............................................................43
3.4 Redialing...........................................................................44
3.4.1 Redial - Last-Dialed Number....................................44
3.4.2 Redial Programming (Storing Numbers) ..................44
3.5 Camping On - Busy Station, Automatic Callback............45