Commend GE 800 User manual

GE 800
MANUAL VERSION 4.2/0617
PRODUCT MANUAL
ENGLISH

GE 800
24.2/0617
Manufacturer’s reference:
This equipment fulfils the requirements of the EU standard 2014/30/EU (EMC).
Therefore, this equipment is CE-labelled.
Keep this description in safe custody!
Legal notice:
The manufacturer guarantees the functionality of its products as described in the data sheets and/or tech-
nical documentation. For error-free operation of the Intercom system, faultless transmission paths are
mandatory. The functionality of transmission paths, in particular of IP networks, exclusively is the respon-
sibility of the operating company of the transmission path and, therefore, the manufacturer cannot be re-
sponsible in any manner for errors and problems, which result from problems or malfunctioning of the
transmission path.
Attention:
This is a Class A product (standard EN 55022). In a domestic environment, this product may cause radio
interferences in which case the user may be required to take adequate measures.
Defective power cables of the transformer may not be repaired or changed. In case of defective power ca-
bles, the whole transformer must be changed.
Mounting and installation of the Intercom Servers and of the equipment may be carried out by authorised
service personnel only.
Cards may be exchanged only while the voltage is switched off.
If heavy electromagnetic interference is to be expected (industrial environments), grounding of the Inter-
com Server is mandatory.
Before exchanging of cards, ESD precautions must be observed. The Earth terminal of the instal-
lation board G8A-GEN (see page 34) is used as grounding point for Wrist Strap Grounding.
GE 800
Version: 4.2/0617
Number of pages: 43

GE 800
4.2/0617 3
Content
General information 4
PDF Format 4
Info boxes 4
Quick start 5
1. Extent of supply 6
2. Additional Components 7
General 7
3. Assembly of components 8
Pre-installed plug-in cards 8
Plug-in positions of the cards 8
Installation of plug-in cards 9
Installation boards for GE 800 10
4. Cabling 11
Connection Intercom Server 11
Connection of IP Intercom stations 12
Connection of digital and analogue Intercom stations 13
Connection inputs and outputs 16
Connection of multiple GE 800 19
5. Configuration CCT 800 24
Configuration via IP or RS-232 24
Networking of housings 24
Start-up of a networked system 25
General information 31
Expansion 31
Standard call numbers 31
Dynamic audio channel allocation 32
Technical data 33
Intercom Server basic housing GE 800 33
Power supply card G8-GEN 33
Processor card G8-GEP 34
Networking card G8-NET 34
LED status indication 35
Power supply card G8-GEN 35
Processor card G8-GEP 36
Networking card G8-NET 36
Subscriber cards 38
Input/output cards 40
Interface cards 42
Technical Support 43

General information GE 800
44.2/0617
General information
PDF format
Supported viewers
The PDF manual can be used with the following viewers:
Adobe Reader from version 6.0
Foxit Reader from version 5.0
Info boxes
ATTENTION
This information box addresses all necessary configuration options and actions which will allow an
error-free operation. Also, this box will warn you if a certain configuration, option or entered value
could lead to a malfunction of the application or a loss of data.
NOTE
This information box serves multiple purposes: It ranges from basic configuration tips to additional
advices and comments on occasional settings and events.
GOOD TO KNOW
This information box provides background knowledge which helps understand the basic principles
behind different configurations and the application itself.

GE 800 Quick start
4.2/0617 5
Quick start
Intercom Server GE 800
The Intercom Server GE 800 has been designed to meet the internal communication demands of large
companies and organisations. With the GE 800, different functions of modern internal communication
such as Intercom, video, information and control can be managed within a single system. By means of
different subscriber cards with different feature levels and additional interfaces, the Intercom Server
can be adapted to the individual needs with ease.
This manual describes mounting of the hardware and start-up of the Intercom Server, subscriber inter-
faces and input/output cards. Information about the interface cards and Intercom stations can be found
in the respective product manuals. The following steps are required for start-up:
Start-up steps for the GE 800
Overview
This manual is split into the following chapters:
1. Extent of supply
2. Additional Components
3. Assembly of components
4. Cabling
5. Configuration CCT 800
Installation of plug-in cards
and installation boards
Connection of
IntercomTerminals
Activation of
Licences
Configuration of:
- Features
- IP-Terminals
- Networks
Connection of
additional Servers
(only in networked systems)
Configuration of Server-IDs
and IP addresses
(only in networked systems)

1. Extent of supply GE 800
64.2/0617
1. Extent of supply
GE 800 Intercom Server
19" housing (3 RU) with snap-on lid
G8-GEB bus PCB (with 17 slots, of which 14 are empty)
G8-GEN power supply card (incl. G8A-GEN installation board)
G8-GEP processor card
G8-NET networking card (incl. G8A-NET installation board and 1 m cable)
Tool for removing of installation boards
Country specific power supply:
The desired transformer (incl. mounting set for DIN rail in TS 35 format) can also be ordered separately:
Type Power supply
C-GE800 Without transformer
C-GE800EU Transformer 230 V Europe
C-GE800AU Transformer 230 V Australia
C-GE800UK Transformer 240 V UK
C-GE800US Transformer 120 V USA
Type Power supply
X-PA7-230VEU Transformer 230 V Europe
X-PA7-230VAU Transformer 230 V Australia
X-PA7-240VUK Transformer 240 V UK
X-PA7-120VUS Transformer 120 V USA

GE 800 2. Additional Components
4.2/0617 7
2. Additional Components
General
In addition to the Intercom Server, for start up of the system the following components are required:
Subscriber cards: Subscriber cards handle the speech communication as well as subscriber spe-
cific functions. For connection of IP-based, digital and analogue subscribers, various cards are avail-
able in four feature levels (B, C, D and P). The cards of the higher levels contain all the features of the
lower ones plus additional features. With feature level P, individual feature levels can be advised to
each subscriber.
VoIP cards: Due to the support of wide spread standards such as the SIP or IAX protocol, various
VoIP telephones or entire VoIP telephone systems can be connected to the Intercom system as sub-
scribers with VoIP cards.
Input and output cards: Input and output cards are used for reading in of floating contacts and/or
operating of controls such as door openers or barriers via floating relay contacts (depending on
type).
Interface cards:By means of interface cards, external systems such as telephones, PCs or mobile
radios can be connected and integrated.
Connection and networking cards: Via connection and networking cards, it is possible to con-
nect the Intercom Server to LAN/WAN (TCP/IP), 2-wire lines, ISDN, multiplexer/media converter or
the public telephone network. Connection: restricted features. Networking: full range of features –
Intercom Servers operate as if they were in one location.
Installation boards:Installation boards help to connect plug-in cards e.g. with Intercom stations,
interfaces, inputs or outputs.
Licenses:With licenses, the functionality of the Intercom Server and the plug-in cards can be ex-
panded.
NOTES: Additional components
These components must be ordered separately according to customer’s requirements.
For technical data of the Intercom Server cards, see current data sheet of the desired card.
Before beginning with assembly, make sure all required components are at hand.
For information about the configuration see manual “Intercom Server Configuration”.

3. Assembly of components GE 800
84.2/0617
3. Assembly of components
Pre-installed plug-in cards
The included plug-in cards G8-GEN, G8-GEP and G8-NET are pre-installed in the Intercom Server.
Plug-in positions of the cards
The plug-in cards can be inserted in the following slots:
ATTENTION: Exchanging cards
Cards may be exchanged only with voltage switched off!
Plug-in card GEN GEP 12345678910 11 12 13 14 NET max. per
housing
G8-16A 1)  14
G8-16E  14
G8-8E8A 1)  14
G8-CNET-E1  5
G8-LAN  7
G8-CNET-W  5
G8-AUD  14
G8-IAX  14
G8-IF  14
G8-IP  14
G8-IP-32  14
G8-TEL4 2)  2
G8-GED  14
G8-GEN 1
G8-GEP 1
G8-GET  14
G8-NET 1
G8-S0  7
G8-SELCALL 3)  4
G8-TEL  14
G8-V24-PRO  14
G8-VOIPSERV  6
1) Max. 100 outputs may be switched on at the same time.
2) For further information, see data sheet “G8-TEL4.”
3) A second slot of the GE 800 is occupied by the G8-V24-PRO delivered with the G8-SELCALL.

GE 800 3. Assembly of components
4.2/0617 9
Installation of plug-in cards
Assemble the components as follows:
Remove the lid from the housing.
Install the installation boards. Insert the plug-in cards into the 19" housing from the front panel side
and fix them with the attachment clips.
Mount the corresponding installation boards at the rear of the Intercom Server. See the following
illustration:
Installation of plug-in cards and installation boards
Installation boards
Plug-in cards Tool for removing
of installation
boards

3. Assembly of components GE 800
10 4.2/0617
Installation boards for GE 800
The plug-in cards can be used with the following installation boards:
Plug-in card G8A-C G8A-CP G8A-I G8A-K G8A-T G8A-V24 G8A-GEN G8A-NET G8A-TEL G8A-PRO G8A-EW
G8-16A  
G8-16E  
G8-8E8A  
G8-CNET-E1 
G8-LAN X
G8-CNET-W 
G8-AUD *  *
G8-IAX X
G8-IF X
G8-IP / G8-IP-32 X
G8-TEL4  
G8-GED 
G8-GEN 
G8-GEP X
G8-GET    
G8-NET 
G8-S0 
G8-SELCALL 
G8-TEL 
G8-V24-PRO 
G8-VOIPSERV X
*When using the installation boards G8A-C or G8A-T the 4 relay contacts of the G8-AUD cannot be connected
Included in extent of supply
Available separately
XVia Ethernet jacks of Intercom Server (G8A-NET)

GE 800 4. Cabling
4.2/0617 11
4. Cabling
The following chapters are available:
„Connection Intercom Server”
„Connection of IP Intercom stations”
„Connection of digital and analogue Intercom stations”
„Connection inputs and outputs”
„Connection of multiple GE 800”
Connection Intercom Server
Installation board G8A-GEN
Overview installation board G8A-GEN
G8A-GEN
1
2
3
4
5
6
7
8
9
+30V
24V AC
24V AC
S1WS1W
S2
S1
IN2
IN1
MU2
MU1
S2WS2W
S1S1
S2S2
Music /
alarm
input
Floating
contacts
Grounding point
for wrist strap
grounding
Programming socket
(parallel to G8-GEN)
Door opener
e.g.:
Power supply
Wiring outputs
Grounding
1
....GND
(Shield)
2....TXD
3....RXD
4....NC
5....GND
6....NC
7....NC
8....NC
9....NC
Power supply GE 800
DC
or
AC

4. Cabling GE 800
12 4.2/0617
Installation board G8A-NET
Overview installation board G8A-NET
Connection of IP Intercom stations
For IP subscribers, no additional installation boards are required. Communication with the Intercom
Server is carried out via the G8-NET card (G8A-NET installation board). The G8-IP card is connected to
the network (switch) via the RJ45 jacks “UPLINK” or “DOWNLINK” on the installation board G8A-NET.
Connection from a GE 800 to a switch
NOTE: Configuration
For further information about configuration see manual “Intercom Server Configuration”.
UPLINK
DOWNLINK
OUT (GEV)
IN (GEV)
'VJGTPGVEQPƂIWTCVKQP
%QPPGEVKQPVQPGVYQTMECTFU)%0'69)%0'6'
QT)'))'8
Switch
GENGEP
G8-NET
GE 800
IP
GEV

GE 800 4. Cabling
4.2/0617 13
Connection of digital and analogue Intercom stations
For digital and analogue Intercom stations, installation boards are required to connect them to the
Intercom Server (see page 10).
Installation board G8A-C for 4 subscribers
Overview installation board G8A-C
Connection over patch panel
Between G8A-C and the patch panel, a standard Cat 5 cable – e.g. ASK KAT5/1 (1 m, 3.3 ft) or ASK KAT5/
5 (5 m, 16.4 ft) – of our selection should be used, because these cables are not cross-jointed. A standard
Intercom cable can be used between jack and Intercom station (the cables that are delivered with each
station are cross-jointed).
Connection scheme patch panel
NOTE: Connection DSP subscriber card
At DSP subscriber cards G8-GED, only “A” and “B” are connected.
NC = not connected
GEAC 700
CABD
NCNC NCNC
1st subscriber
Plug connection
2nd subscriber
3rd subscriber
4th subscriber
G8A-C EE 411 / EE 811A
Patch panel
Socket
Standard Cat 5 cable Standard
Intercom cable

4. Cabling GE 800
14 4.2/0617
Installation board G8A-CP for 4 subscribers
Installation board with optional possibility of connecting an additional power supply for digital Inter-
com stations via the subscriber line.
Overview installation board G8A-CP
Activation of power supply per subscriber
In order to activate the connected power supply per subscriber, the two jumpers next to the subscriber
jack must be set to “PWR”.
ATTENTION: Analogue Intercom stations
It is not allowed to connect analogue Intercom stations when the power supply of the jacks is activated.
This would destroy the connected devices!
+PWR –
AB
NCNC
NC
NC
PWR+ PWR–
STD
PWR
STD
PWR
STD PWR STD PWR
STD PWR STD PWR
STD PWR STD PWR
1
st subscriber
2
nd subscriber
3rd subscriber
4th subscriber
Pin assignment
Optional at jumper
position “PWR”:
max. 35 VDC, 1 A

GE 800 4. Cabling
4.2/0617 15
Installation board G8A-T for 8 subscribers
Overview installation board G8A-T
Installation board G8A-I for 4 subscribers
Overview installation board G8A-I
NOTE: Connection DSP subscriber card
At DSP subscriber cards G8-GED, only “A” and “B” are connected. The first subscriber of each slot can
also be connected over the RJ45 jacks or the screw terminals (e.g. for test purposes or feed in of music).
NOTE: Connection DSP subscriber card
At DSP subscriber cards G8-GED, only “A” and “B” are connected.
GEAT 700R
A1 B1
C1 D1
A2 B2
C2 D2
A3 B3
C3 D3
A4 B4
C4 D4
A1
A1
A1
A1
A1
B1
B1
B1
B1
C1
C1
C1
C1
D1
D1
D1
D1
B1
C1 D1
A2 B2
C2 D2
A3 B3
C3 D3
A4 B4
C4 D4
NC NC
NC NC
NC
(16.4 ft or 32.8 ft)
Colour code
Slot n
Slot n+1
Slot n Slot n+1
1st subscriber 1st
:A1
:B1
:C1
:D1
2nd
:A2
:B2
:C2
:D2
3rd
:A3
:B3
:C3
:D3
subscriber
whiteblue whiteyellow: A1
blue brown: B1
whiteblue whiteyellow: C1
yellow black: D1
subscriber 2nd subscriber
whiteblue whitegreen: A2
green blue: B2
whiteblue whitegreen: C2
brown yellow: D2
subscriber 3rd subscriber
whiteblue whitegreen: A3
black green: B3
whiteyellow whitegreen: C3
blue brown: D3
4th subscriber 4th subscriber
whiteyellow: A4 whitegreen: A4
yellow: B4 black: B4
whiteyellow: C4 whitebrown: C4
green: D4 blue: D4
parallel to D-Submin
Slot n
Slot n
Slot n+1
Slot n+1
5m or 10m cable
G8A-I
A1 B1
C1 D1
A2 B2
C2 D2
A3 B3
C3 D3
A4 B4
C4 D4
NC
NC
NC
NC
NC
NC
NC
NC
NC
NC
NC
NC
NC
NC
NC
NC
NC
NC
NC
NC
NC
Colour code
5 m or 10 m cable
(16.4 ft or 32.8 ft)
Slot n
1st subscriber
4th subscriber
whiteyellow:
yellow:
whiteyellow:
green:
3rd subscriber
whiteblue:
black:
whiteyellow:
blue:
2nd subscriber
whiteblue:
green:
whiteblue:
brown:
whiteblue:
blue:
whiteblue:
yellow:
A4
B4
C4
D4
A3
B3
C3
D3
A2
B2
C2
D2
A1
B1
C1
D1

4. Cabling GE 800
16 4.2/0617
Installation board G8A-K for 4 subscribers
Overview installation board G8A-K
Connection inputs and outputs
Connection G8-8E8A
Installation board G8A-I
Overview installation board G8A-I
Installation Board G8A-K
Overview installation board G8A-K
NOTE: Connection DSP subscriber card
At DSP subscriber cards G8-GED, only “A” and “B” are connected.
D1A2D3A4
G8A-K
C1B2C3B4
B1C2B3C4
A1D2A3D4
NC
NC
NC
NC
NCNCNC NC NC
NCNC
NC NC NC
G8A-I
S1
S2
S3
S4
S5
S6
S7
S1W
S2W
S3W
S4W
S5W
S6W
S7W
S8W S8
S2
S1
S3 S4
IN2
IN4
IN6
IN1
IN3
IN5
IN7IN8
NC
NC
NC
NC NC
Colour code
Outputs Inputs
S1W
S1
S2W
S2
S3W
S3
S4W
S4
S5W
S5
S6W whitebrown
S6
whiteblue: whitegreen: IN 1
blue: blue: IN 2
whiteblue: whitegreen: IN 3
yellow: yellow: IN 4
whiteblue: whitegreen: IN 5
green: green: IN 6
whiteblue: whitegreen: IN 7
brown: brown: IN 8
whiteblue: whitegreen:
black:
whiteyellow:
blue: blue:
whiteyellow: S7W
yellow: S7
whiteyellow: S8W
green: S8
whiteyellow:
brown:
whiteyellow:
black:
S1
S2
S3
S4
IN1
S1W
S1
S1
Internal cabling:
Connection:
5 m or 10 m cable
(16.4 ft or 32.8 ft)
black:
S2S3WS6S7W
S2WS3S6WS7
S1S4WS5S8W
S1WS4S5WS8
S1
S2
S3
S4
IN1IN5IN7 IN7 IN3
IN2IN6IN8 IN8 IN4

GE 800 4. Cabling
4.2/0617 17
Connection G8-16A
Installation board G8A-I
Overview installation board G8A-I
Installation board G8A-K
Overview installation board G8A-K
G8A-I
Colour code
Outputs S1 - S10 Inputs S11 - S16
S1W
S2W
S3W
S4W
S5W
S6W whitebrown
whiteblue: whitegreen: IN 1
blue: blue: IN 2
whiteblue: whitegreen: IN 3
yellow: yellow: IN 4
whiteblue: whitegreen: IN 5
green: green: IN 6
whiteblue: whitegreen: IN 7
brown: brown: IN 8
whiteblue: whitegreen:
black:
whiteyellow:
blue: blue:
whiteyellow: S7W
yellow:
whiteyellow: S8W
green: S8
whiteyellow:
brown:
whiteyellow:
black:
S1
S2
S3
S4
Internal cabling:
5 m or 10 m cable
(16.4 ft or 32.8 ft)
black:
Internal cabling:
Attention:
As the outputs
S11 to S16 have a
common root, the
equipment to be
connected must
have a common
reference point.
S11
S12
S11 -
16W
S1W
S1
S1
S2
S3
S4
S5
S6
S7
S1
S2
S3
S4
S5
S6
S7
S1W
S2W
S3W
S4W
S5W
S6W
S7W
S8W S8
S9
S9W
S10
S12
S14
S16
S11
S13
S15
S10W
S11-16W S11-16W
GEAK 700
S2S3WS6S7W
S2WS3S6WS7
S1S4WS5S8W
S1WS4S5WS8
S9W
S9
S10W
S10
S11S15S11-16W S13
S12S16S11-16W S14
S11-16W
S11-16W

4. Cabling GE 800
18 4.2/0617
Connection G8-16E
Installation board G8A-I
Overview installation board G8a-I
Installation board G8A-K
Overview installation board G8A-K
G8A-I
Colour code
IN1
IN3
IN5
IN7
IN9
IN11 whitebrown
whiteblue: whitegreen:
blue: blue:
whiteblue: whitegreen:
yellow: yellow:
whiteblue: whitegreen:
green: green:
whiteblue: whitegreen:
brown: brown:
whiteblue: whitegreen:
black:
whiteyellow:
blue: blue:
whiteyellow: IN13
yellow:
whiteyellow: IN15
green: IN16
whiteyellow:
brown:
whiteyellow:
black:
Connection:
5 m or 10 m cable
(16.4 ft or 32.8 ft)
black:
IN2
IN4
IN6
IN8
IN10
IN12
IN14
IN2
IN4
IN6
IN1
IN3
IN5
IN7 IN8
IN10
IN12
IN14
IN9
IN11
IN13
IN15 IN16
IN1
GEAK 700
IN4IN5IN12IN13
IN3IN6IN11IN14
IN2IN7IN10IN15
IN1IN8IN9IN16

GE 800 4. Cabling
4.2/0617 19
Connection of multiple GE 800
G8-NET card
Multiple GE 800 Intercom Servers are connected via the Uplink and Downlink ports of the G8-NET card.
For the G8-NET card, no special configuration is necessary. A special “Discovery protocol” is used to
localise the other GE 800 Intercom Servers in the local network.
Connection possibilities
VLAN
If the GE 800 Intercom Servers are connected via a switch, the switch must be VLAN capable.
Switches with auto-negotiation
If both the Intercom Server and the switch are configured to “Autonegotiation”, in certain cases the
connection cannot be built-up. The solution for this is a fixed configuration, e.g. “100 MBit / full duplex”
(see page 27).
ATTENTION: Discovery protocol
To localise other GE 800 in the local network, the following IP address range is reserved:
“231.255.x.233” to “231.255.x.239” (“x” stands for the ID of the Intercom Server)!
With switch Without switch
If more than 20 servers shall be connected,
a switch is required (max. 105 GE 800). See the
following illustration:
Up to 20 GE 800 can be connected in series
directly via the G8-NET card (no switch
required). See the following illustration:
Advantages
No restrictions for IP subscriber cards
Redundant connections possible (see
page 23)
No additional costs
Disadvantages Increased cost and power consumption When one GE 800 in the chain fails, the
rest of the chain is disconnected as well
Restrictions Max. 105 GE 800 in LAN
Max. 20 GE 800
No GE 800 fully equipped with IP subscriber
cards
NOTE: VLAN requirements
The VLAN IDs “254” and “255” must be available. Depending on the type of the switch, these IDs must
be configured.

4. Cabling GE 800
20 4.2/0617
Network requirements
IP addresses and ports
After initiating the server ID, the Intercom Server gets automatically an IP address.
The communication between the Intercom Server and the IP Intercom stations requires the standard
UDP port “16400” (configuration via firewall or router, only one port for audio and signalling data).
The communication between the Intercom Server GE 800 and the configuration software CCT 800
requires the standard TCP port “17000” (configurable).
The communication between the ICX interface from Intercom Server (G8-GEP) and the used tool
(e.g. ComWIN) requires the standard TCP port “18000” (configurable).
QoS requirements
One-way delay max. 100 ms
Delay Jitter max. 50 ms
0 % packet loss for perfect audio quality
Bandwidth
Example
40 MBit/s equals 270 conversations between two segments when no other load is on the network.
Multiple GE 800 within a network
NOTES: Information to the bandwidth
One conversation with a 16 kHz bandwidth requires a throughput of 146 kBit/s.
A network with a capacity load of 100 MBit/s has an advisable load of 40 MBit/s. Therefore, 40 MBit/s
can be transmitted in the network. This bandwidth minus the bandwidth already used in the network
is available for the Intercom system.
Always plan enough reserves in the bandwidth.
For detailed information about the bandwidth, see guideline “IoIP Technology”.
ATTENTION: Network load
The connection of GE 800 Intercom Servers creates a load on the IP network with the speech and
connection data! These must be regarded when planning the system together with the network
administrator!