Consumer Cellular Link II User manual

1
Consumer Cellular Link II
USER GUIDE

2 1
Thank you for choosing Consumer Cellular!
We know you’re excited to use your new Consumer Cellular Link II, and this
user guide will help you get familiar with it, so you can start using it as soon
as possible. Each section includes instructions and pictures to make it easy to
start using your device. If you would like to learn more, turn to the back of this
guide, where you’ll find the SUPPORT section.
We’re always happy to help you!
Need More Information?
Visit our website at ConsumerCellular.com/Help
Call us at [phone]
TABLE OF CONTENTS
Getting Started................................................................................... 7
Installing a microSDHC™ Card ......................................................................7
Removing the microSDHC Card and
the nano-SIM Card ...........................................................................................7
Charging the Battery....................................................................................... 8
Extending the Battery Life............................................................................. 9
Powering Your Phone On/Off ...................................................................... 9
Getting to Know Your Phone.......................................................................10
Key Functions...................................................................................................12
Getting to Know the Home Screen...........................................................14
Personalizing.................................................................................... 15
Changing the System Language ...............................................................15
Setting the Date and Time...........................................................................15
Changing the Phone, Notification, or Alarm Ringtone........................16
Turning System Sounds On/Off..................................................................16
Adjusting Volumes.......................................................................................... 17
Switching to Vibration or Silent Mode ..................................................... 17
Applying New Wallpapers............................................................................18
Changing the Screen Brightness ..............................................................18
Protecting Your Phone With a Screen Lock...........................................19

2 3
TABLE OF CONTENTS TABLE OF CONTENTS
Knowing the Basics .........................................................................20
Phone Status Icons....................................................................................... 20
Notification Icons ............................................................................................21
External Display Icons ...................................................................................21
Entering Text................................................................................................... 22
Opening an App.............................................................................................23
Connecting to Networks and Devices............................................24
Connecting to Mobile Networks...............................................................24
Connecting to Bluetooth® Devices..........................................................24
Connecting to Your Computer via USB ................................................. 26
Using the microSDHC Card as Portable Storage................................27
Phone Calls ......................................................................................29
Placing and Ending Calls............................................................................ 29
Answering or Rejecting Calls.....................................................................30
Using Real-Time Text (RTT)..........................................................................31
Working With the Call History....................................................................33
Calling Your Contacts ...................................................................................35
Checking Voicemail ......................................................................................35
Using Options During a Call.......................................................................36
Managing Multi-Party Calls ......................................................................... 37
Adjusting Your Call Settings .......................................................................38
Contacts ...........................................................................................43
Adding a New Contact.................................................................................43
Setting Up Your Own Profile.......................................................................43
Importing, Exporting, and Sharing Contacts .........................................44
Working With Groups....................................................................................46
Searching for a Contact...............................................................................47
Editing Contacts .............................................................................................47
Messages..........................................................................................50
Opening the Messages Screen............................................................... 50
Sending a Message ..................................................................................... 50
Replying to a Message .................................................................................51
Forwarding a Message .................................................................................51
Deleting Messages or Threads................................................................ 52
Calendar ...........................................................................................53
Viewing Your Calendar and Events .........................................................53
Creating an Event..........................................................................................54
Editing, Deleting, or Sharing an Event ....................................................54
Changing Calendar Settings......................................................................54
Camera .............................................................................................55
Capturing a Photo......................................................................................... 55
Recording a Video.........................................................................................57

4 5
TABLE OF CONTENTS
Gallery...............................................................................................58
Opening the Gallery......................................................................................58
Sharing/Deleting Pictures or Videos .......................................................58
Playing Videos................................................................................................58
Working With Pictures ................................................................................. 59
Music.................................................................................................60
Viewing Your Music Library ....................................................................... 60
Managing Playlists........................................................................................ 60
Playing Music ...................................................................................................61
Video.................................................................................................62
Opening the Video Library........................................................................ 62
Deleting or Sharing Video Files............................................................... 62
Playing and Controlling Videos................................................................ 62
FM Radio...........................................................................................64
Scanning and Saving Channels ................................................................64
Listening to FM Radio...................................................................................64
Other Options and Settings....................................................................... 65
Sound Recorder ............................................................................... 67
Recording a Voice Memo............................................................................67
Playing a Voice Memo..................................................................................67
More Apps ........................................................................................68
Calculator .........................................................................................................68
Setting a New Alarm.....................................................................................68
Checking World Time.................................................................................. 69
Using Stopwatch and Countdown .......................................................... 69
File Manager .................................................................................................. 69
Notifications.....................................................................................................70
Settings..............................................................................................71
Wireless & Networks ..................................................................................... 71
Accessibility...................................................................................................... 71
Sound & Notifications...................................................................................72
Display...............................................................................................................72
Phone Settings ...............................................................................................73
Call Settings.....................................................................................................75
About Phone ...................................................................................................75
Troubleshooting............................................................................... 76
For Your Safety.................................................................................80
General Safety............................................................................................... 80
FCC RF Exposure Information (SAR).........................................................81
FCC Regulations ............................................................................................82
TABLE OF CONTENTS

6 7
TABLE OF CONTENTS
Hearing Aid Compatibility (HAC) Regulations for Mobile Phones..83
CTIA Requirements .......................................................................................85
Distractions ......................................................................................................86
Product Handling...........................................................................................87
Electrical Safety...............................................................................................91
Radio Frequency Interference.................................................................. 92
Explosive Environments ..............................................................................94
Specifications...................................................................................95
Support .............................................................................................96
Warranty ........................................................................................... 97
GETTING STARTED
INSTALLING A microSDHC™ CARD
Power off your phone before installing or removing the microSDHC card.
1. Place your finger in the slot at the lower left of the
back cover to lift and remove the cover.
2. If the battery is installed already, remove it.
3. Hold your microSDHC card with the metal contacts
facing down and slide it into the microSDHC card slot.
4. Install the battery.
5. Press the cover gently back into place until you hear
a click.
REMOVING THE microSDHC CARD AND
THE nano-SIM CARD
1. With the phone powered off, open the back cover and
remove the battery.
2. Press the soft blocks 1that keep the cards in place and
slide the microSDHC card 2or the nano-SIM card 3out.
WARNING! Do not remove the cards with sharp objects. You may damage
the card slots and make the phone unable to read the cards or you could hurt
yourself. Press the soft block that keeps the cards in place and slide the nano-
SIM card or the microSDHC card out.

8 9
GETTING STARTEDGETTING STARTED
CHARGING THE BATTERY
Your phone’s battery should have enough power for the phone to turn on, find
a signal, and make a few calls. You should fully charge the battery as soon as
possible.
If the battery is low, there will be a pop-up message on the screen. As you
charge your phone, the external screen will show the exact battery level.
WARNING! Use only approved chargers and USB cables. The use of
unapproved accessories could damage your phone or cause the battery to
explode.
1. Connect the adapter to the charging jack. Ensure that the adapter is
oriented correctly. Do not use force.
2. Connect the charger to a standard AC power outlet. If the phone is on,
you’ll see a charging icon, such as or , appear in the status bar.
3. Disconnect the charger when the battery is fully charged.
NOTE: If the battery is extremely low, you may be unable to power on the
phone even when it is being charged. In this case, try again after charging
the phone for at least 20 minutes. Contact customer service if you still cannot
power on the phone after prolonged charging.
EXTENDING THE BATTERY LIFE
Active applications, screen brightness levels, Bluetooth usage, and GPS
functionality can drain your battery. You can follow the helpful tips below to
conserve your battery power:
• Reduce the screen backlight time.
• Lower the screen brightness.
• Turn Bluetooth off when not in use.
• Disable the GPS function when not in use. Most applications using this
function will periodically query the GPS satellites for your current location;
each query drains your battery.
POWERING YOUR PHONE ON/OFF
• Press and hold the Power/End Key to turn on your phone.
• To turn it off, press and hold the Power/End Key.

10 11
GETTING STARTEDGETTING STARTED
GETTING TO KNOW YOUR PHONE
Internal Display
Ringtone Key
Auxiliary Microphone
OK Key
Right Soft Key
Power/End Key
Clear Key
Vibration Mode Key
Main Microphone
Camera Key
Send Key
Left Soft Key
4-way Navigation Key
Voicemail Key
Earpiece
Volume Up Key
Volume Down Key
Charging/
micro-USB Jack
Speaker
3.5 mm Headset Jack
Camera
External Display
Back Cover

12 13
GETTING STARTEDGETTING STARTED
KEY FUNCTIONS
Key Function
Power/End Key
Press and hold to power on or power off.
Press to end or reject a call.
Press to go to the home screen.
Left Soft Key
Press to select the option at the bottom left corner of the
display, which changes depending on the application/
function in use.
Right Soft Key
Press to select the option at the bottom right corner
of the display, which changes depending on the
application/function in use.
4-way Navigation
Key
Press up, down, left, or right to navigate to and highlight
options on the display, or to move the cursor when
entering text or numbers.
OK Key
Press to select the option at the bottom center of the
display (which changes depending on the application/
function in use) or the highlighted option in a list.
Send Key Press to answer or place a call.
Press to view call history from the home screen.
Key Function
Ringtone Key Press to silence or restore the incoming call ringtone.
Camera Key
Press to launch the Camera application from the home
screen or the apps menu.
When the Camera app is opened, press the key to take
a picture or record a video.
Clear Key Press to delete text or numbers before the cursor.
Voicemail Key Press and hold in the home screen to check your
voicemail.
Vibration Mode
Key
Press and hold in the home screen to turn vibration
mode on or off.
While entering text, press and hold to change the input
mode.
Volume Up/Down
Key
Press to turn the volume up or down or to enable silent/
vibration mode.

14 15
GETTING STARTED
GETTING TO KNOW THE HOME SCREEN
The home screen is the starting point for your phone’s applications, functions,
and menus.
Contacts
Status and
Notification Bar
Wallpaper
Messages
Apps Menu
PERSONALIZING
CHANGING THE SYSTEM LANGUAGE
1. From the home screen, select Menu > Settings > Phone settings >
Languages & input.
2. Press up or down on the 4-way Navigation Key to select the language you
need and press the OK Key.
SETTING THE DATE AND TIME
1. From the home screen, select Menu > Settings > Phone settings > Date &
time.
2. Set the date, time, time zone, and time format.
• To adjust the date and time automatically, select Automatic date & time
> On.
• To adjust the date and time manually, select Automatic date & time >
Off and select Set date / Set time to change the date and time.
• To adjust the time zone automatically, select Automatic time zone > On.
• To adjust the time zone manually, select Automatic time zone > Off and
select Select time zone to set the correct time zone.
• To adjust the time format, select Use 24-hour format >On/Off.

16 17
PERSONALIZING
CHANGING THE PHONE, NOTIFICATION, OR ALARM
RINGTONE
You can customize the default ringtone for incoming calls, the default
notification sound, and the default alarm sound.
1. From the home screen, select Menu > Settings > Sound & notifications.
2. Select Phone ringtone, Default notification ringtone, or Default alarm
ringtone.
3. Select the ringtone you'd like to use, and press the OK Key.
NOTE: If you have additional audio files saved in the internal storage or the
microSDHC card, select Add ringtone, Add notification, or Add alarm at
the bottom of the list and select one as the ringtone.
NOTE: See Contacts – Editing Contacts – Editing Contact Details for how to
assign a special ringtone to an individual contact.
TURNING SYSTEM SOUNDS ON/OFF
1. From the home screen, select Menu > Settings > Sound & notifications.
2. Select Key tone or Charging sounds and then select On or Off to enable
or disable each type of sound.
PERSONALIZING
ADJUSTING VOLUMES
1. From the home screen, select Menu > Settings > Sound & notifications >
Volume.
2. Highlight the Media volume, Alarm volume, Ring volume, or Notification
volume slider.
3. Press left or right on the 4-way Navigation Key to adjust the volume.
NOTE: You can adjust the media volume when a media application is in use
by pressing the Volume Up/Down Key. If no media application is active, press
the Volume Up/Down Key to adjust the ring volume (or the earpiece volume
during a call).
SWITCHING TO VIBRATION OR SILENT MODE
You can set the phone to vibration or silent mode by using one of the
following methods.
• Keep pressing the Volume Down Key when no media application is active
to switch the phone to vibration mode. Press the key again in vibration
mode to switch the phone to silent mode.
• From the home screen, select Menu > Settings > Sound & notifications
>Notification mode and select Mute or Vibrate to switch to silent or
vibration mode.
• From the home screen, press and hold the Vibration Mode Key to turn on
or off vibration mode.

18 19
PERSONALIZING
NOTES:
• Silent and vibration modes will not silence your alarms.
• To instantly turn off an incoming call ringtone, press the Volume Up/Down
Key.
APPLYING NEW WALLPAPERS
You can set the home screen wallpaper for the internal screen.
1. From the home screen, select Menu > Settings > Display > Wallpaper.
2. Select Gallery or Wallpapers.
3. For Gallery images, use the 4-way Navigation Key and the OK Key
to select and open an image. For Wallpapers images, use the 4-way
Navigation Key to select and preview the image.
NOTE: For an image from Gallery, you can select the area you want to use
by panning (using the 4-way Navigation Key) or zooming (using the Left/
Right Soft Key.)
4. Select Save or Set.
CHANGING THE SCREEN BRIGHTNESS
1. From the home screen, select Menu > Settings > Display > Brightness
level.
2. Press up or down on the 4-way Navigation Key to adjust the brightness.
PERSONALIZING
PROTECTING YOUR PHONE WITH A SCREEN LOCK
You can protect your phone by creating a screen lock. When it is enabled, you
need to enter a numeric PIN to unlock the phone.
1. From the home screen, select Menu > Settings > Phone settings >
Security > Screen lock.
2. Select None to disable the screen lock, or PIN to set a numeric PIN that
you must enter to unlock the phone.
CAUTION: Remember the PIN you set. Otherwise, you will have to contact
customer service and reflash your phone software to use the phone, and all
data on your phone will be erased.

20 21
KNOWING THE BASICS
PHONE STATUS ICONS
The status bar at the top of the home screen provides phone and service
status icons on the right side. Below are some of the icons you may see.
Indicator What it means
No signal
Signal strength
No nano-SIM card installed
GPRS connected
EDGE connected
UMTS or HSPA connected
4G LTE connected
Silent mode
Vibration mode
Indicator What it means
Battery low
Battery full
Battery charging
Wired headset connected
Airplane mode
Bluetooth on
Speaker on
Phone microphone o
Alarm set
NOTIFICATION ICONS
The status bar at the top of the home screen provides notification icons on
the left side. Below are some of the icons you may see.
Indicator What it means
New SMS/MMS
Missed call
Call in progress
Indicator What it means
Call on hold
Song playing
Upcoming event
EXTERNAL DISPLAY ICONS
Indicator What it means
New SMS/MMS
Missed call
Upcoming event
Battery level
No signal
Signal strength
Indicator What it means
GPRS connected
EDGE connected
UMTS or HSPA connected
4G LTE connected
Airplane mode
Alarm set
KNOWING THE BASICS

22 23
ENTERING TEXT
Changing the Input Mode or Language
You can enter text using the following input modes: abc, Abc, ABC, T12 abc,
T12 Abc, T12 ABC, and 123 (number input.)
When entering text, the current input mode is displayed on the right side of
the status bar.
• To change the input mode, press and hold the Vibration Mode Key and
select a text entry mode.
• To change the input language, press and hold the * Key.
Entering Letters (abc, Abc, and ABC Modes)
• Press a number key (2 Key through 9 Key) multiple times until the correct
letter is shown on the screen. Press once to enter the first letter on the
keypad, twice quickly to enter the second, and so on.
• Press the 0 Key to insert a space.
• Press the * Key to select a symbol.
• Press the Clear Key to delete the letter left of the cursor. Press and hold
the key to delete all entered text left of the cursor.
NOTE: When using Abc mode, only the first letter will be capitalized. Then the
entry mode will change to abc automatically.
Entering Numbers
In numeric (123) mode, you can enter numbers directly using the number keys.
Entering Symbols
1. Press the * Key.
2. Use the 4-way Navigation Key to select a symbol.
3. Press the OK Key.
Using Predictive Text
Predictive text mode (T12 abc, T12 Abc, and T12 ABC) is based on a built-in
dictionary and generates words from the combination of letters pressed.
Press once on each key that corresponds to the letters you want to enter. The
letters appear on the display as they are entered. The list of candidate words
changes as each key is pressed. Use the 4-way Navigation Key to highlight a
candidate word, and then press the OK Key.
OPENING AN APP
1. From the home screen, select Menu.
NOTE: To return from another screen to the home screen, press the
Power/End Key.
2. Use the 4-way Navigation Key to highlight an app.
3. Press the OK Key to open it.
KNOWING THE BASICSKNOWING THE BASICS

24 25
CONNECTING TO NETWORKS AND DEVICES
CONNECTING TO MOBILE NETWORKS
Selecting Preferred Network Type
1. From the home screen, select Menu > Settings >Wireless & networks >
Mobile network >Preferred network type.
2. Press up or down on the 4-way Navigation Key to highlight a network type
and press the OK Key.
Selecting Preferred Network
1. From the home screen, select Menu > Settings >Wireless & networks >
Mobile network >Network operators >Search networks and wait for the
phone to search for available networks.
2. Press up or down on the 4-way Navigation Key to highlight a network
and press the OK Key. Or select Select automatically to use the default
network.
CONNECTING TO BLUETOOTH® DEVICES
Bluetooth is a short-range wireless communication technology. Phones or
other devices with Bluetooth capabilities can exchange information wirelessly
within a distance of about 30 feet (10 meters). The Bluetooth devices must be
paired before the communication is performed.
CONNECTING TO NETWORKS AND DEVICES
Turning Bluetooth On/Off
1. From the home screen, select Menu > Settings > Wireless & networks >
Bluetooth.
2. Press the Left Soft Key to turn Bluetooth on or off.
When Bluetooth is on, the icon appears in the status bar. Your phone will
remain visible to nearby devices while the Bluetooth menu is open.
Changing the Device Name
1. From the home screen, select Menu > Settings > Wireless & networks >
Bluetooth.
2. If Bluetooth is off, press the Left Soft Key to turn the switch on.
3. Select Options > Rename this device.
4. Edit the name and press the OK Key.
Pairing With Another Bluetooth Device
1. From the home screen, select Menu > Settings > Wireless & networks >
Bluetooth.
2. If Bluetooth is off, press the Left Soft Key to turn the switch on.
Your phone automatically scans for and displays the IDs of available
Bluetooth devices nearby. Select Options > Refresh if you want to scan
again.
3. Highlight the device you want to pair with and press the OK Key.
4. If necessary, confirm that the Bluetooth pairing code is the same between
the two devices and press the OK Key. Alternatively, enter a Bluetooth
pairing code and press the OK Key.

26 27
Pairing is successfully completed when the other device accepts the
connection or the same pairing code is entered.
NOTE: The Bluetooth pairing code may be fixed for certain devices, such
as headsets and hands-free car kits. You can try entering 0000 or 1234 (the
most common pairing code), or refer to the manual for that device.
Forgetting a Bluetooth Device
You can make your phone forget its pairing connection with another Bluetooth
device. To connect to the device again, you need to search for it and enter or
confirm a pairing code again.
1. From the home screen, select Menu > Settings > Wireless & networks >
Bluetooth and ensure that Bluetooth is turned on.
2. In the list of paired devices, select beside the Bluetooth device you
want to forget.
3. Select Forget.
CONNECTING TO YOUR COMPUTER VIA USB
You can connect your phone to a computer with a USB cable and transfer
music, pictures, and other files in both directions. Your phone stores these
files in internal storage or on a removable microSDHC card.
Connecting Your Phone to a Computer via USB
1. Connect your phone to the computer with a USB cable.
2. The Connect to PC options menu will automatically open. Choose one of
the following options:
CONNECTING TO NETWORKS AND DEVICES
• Charge only: Charge your phone via USB.
• Install driver: Install the driver needed for some USB connection modes
(such as MTP). You only need to install the driver on the same PC once.
NOTE: You can also install the driver on the PC by running the
executable file in the new CD-ROM drive.
• Media device (MTP): Transfer files on Windows® PC or Mac®.
NOTE: For Windows XP, install the drivers and Windows Media® Player
11 (or later version) when you use MTP for the first time.
• Camera (PTP): Transfer photos or files if MTP is not supported by your
computer.
NOTE: From the home screen, select Menu >Settings >Phone settings >
Connect to PC to change the connection mode whenever you need.
Disconnecting Your Phone From the Computer
To disconnect the phone from the computer, simply unplug the USB cable
when you’re finished.
USING THE microSDHC CARD AS PORTABLE STORAGE
You can use your microSDHC card as portable storage for various files (such
as photos and media).
To set the microSDHC card as the storage for your files:
1. From the home screen, select Menu > Settings > Phone settings > Storage
>Save location.
2. Highlight SD card and press the OK Key.
CONNECTING TO NETWORKS AND DEVICES

28 29
To erase and format the microSDHC card:
1. From the home screen, select Menu > Settings > Phone settings > Storage
> Erase SD card.
2. Press the OK Key.
CAUTION: The formatting procedure erases all the data on the microSDHC
card, after which the files CANNOT be retrieved.
CONNECTING TO NETWORKS AND DEVICES
PHONE CALLS
You can place calls from Recent calls, the Contacts app, or other apps that
display contact information.
PLACING AND ENDING CALLS
Placing a Call by Dialing
1. From the home screen, use the keypad to enter the phone number or
contact name. Press the Clear Key to delete incorrect digits.
NOTE: As you enter the number or the contact name, your phone searches
for contacts that match. If you see the number/contact you want to dial,
highlight it.
2. Press the Send Key to dial the number you entered or you highlighted.
NOTES:
• To make an international call, press and hold the * Key to enter the plus (+)
symbol. Next, enter the country code followed by the city/area code and
then the phone number.
• To call an extension, enter the phone number, select Options > Add 2-sec
pause or Add wait, and then enter the extension number.
• For instructions on placing a call with RTT, see Phone Calls – Using Real-
Time Text (RTT) – Placing an RTT Call .
Ending a Call
During a call, press the Power/End Key.

30 31
ANSWERING OR REJECTING CALLS
When you receive a phone call, you can answer or reject the call, or reject it
with a text message.
Answering a Call
To answer an incoming call, press the Send Key or the OK Key.
NOTES:
• To silence the ringer before answering the call, press any key except the
Send Key, the OK Key, the Power/End Key and the Right Soft Key.
• For instructions on answering a call with RTT, see Phone Calls – Using
Real-Time Text (RTT) – Answering an RTT Call .
• You can also answer a call by opening the flip phone. See Phone Calls –
Adjusting Your Call Settings – Setting Phone Flip Actions .
Rejecting a Call
To reject an incoming call, press the Power/End Key or the Right Soft Key.
You can also select Message to reject the call and select a preset text
message or write one to send to the caller.
NOTES:
• To edit the preset text response, select Menu > Settings > Call settings >
Quick response.
• You can also reject a call by closing the flip phone. See Phone Calls –
Adjusting Your Call Settings – Setting Phone Flip Actions .
PHONE CALLS
USING REAL-TIME TEXT (RTT)
Your phone supports Real-Time Text. If you or the person on the other end
of the line has a hearing or speech impairment, you can use RTT on top of a
voice call for a real-time text conversation.
NOTES:
• You can use RTT only when the phone is connected to the 4G LTE network.
• Text conversation will be on pause when the RTT call is on hold.
• During an RTT emergency call, you cannot manually switch to a voice-only
call.
• Some RTT features and settings may not be supported under or across
different networks.
Setting Up RTT Work Mode
1. From the home screen, select Menu > Settings > Call settings >RTT
settings.
2. Select RTT operation mode and choose one of the following to set when
RTT options should be available.
• Visible during calls: In this mode, calls will be placed and answered as
voice-only calls by default unless you receive an incoming RTT call. You
can still switch between RTT and voice-only during the calls. See Phone
Calls – Using Real-Time Text (RTT) – Switching Between RTT and Voice-
only Call .
• Always visible: In this mode, you may set the default modes for
outgoing calls and incoming calls.
PHONE CALLS

32 33
3. When the RTT operation mode is set as Always visible, select RTT on
Outgoing Call and RTT on Incoming Call to set the default modes for
outgoing and incoming calls.
• RTT on Outgoing Call: Place all outgoing calls as RTT calls automatically
or choose manually every time before placing the call.
• RTT on Incoming Call: Choose the function of the OK Key when there is
an incoming voice-only call.
Placing an RTT Call
When the RTT operation mode is set as Always visible, you can place an RTT
call directly.
1. From the home screen, enter the phone number as normal.
2. Press the Send Key.
3. If RTT on Outgoing Call is set as Manual, select RTT Voice call.
When the call is connected, the RTT message screen appears automatically.
Answering an RTT Call
• Regardless of your RTT operation mode settings, an incoming RTT call
is answered as an RTT call, with the RTT message screen appearing
automatically.
NOTE: This feature may not work under or across different networks.
• If the RTT operation mode is set as Always visible, you can choose to
answer incoming voice-only calls as RTT calls by pressing the OK Key or
selecting Options > RTT answer (depending on the RTT on Incoming Call
setting).
PHONE CALLS
Switching Between RTT and Voice-only Call
• During a voice-only call, select Options > Switch to RTT call to start an RTT
conversation. The voice conversation will not be affected.
• While exchanging RTT messages, select Options > Switch to voice call to
return to normal voice-only call.
• The other party can also switch between a voice-only call and an RTT call.
NOTE: Switching from RTT to voice-only calls need network support.
WORKING WITH THE CALL HISTORY
The call history is a list of all the calls you've placed, received, or missed. It
provides a convenient way to redial a number, return a call, or add a number
to your Contacts.
To open the call history, press the Send Key from the home screen or select
Menu > Recent calls.
Placing a Call From the Call History
1. Open the call history.
2. Highlight a listing and press the Send Key.
NOTE: Press left or right on the 4-way Navigation Key to switch the type of
calls: All Calls, Missed Calls, Incoming Calls, or Outgoing Calls.
Adding a Call History Number as a Contact
1. Open the call history.
2. Select a phone number to view call details.
PHONE CALLS

34 35
PHONE CALLS
3. Select Options > Add to contacts > Create new contact, enter the contact
details, and select Save.
- or -
Select Options > Add to contacts > Add to existing, select a contact from
the list, edit the details as needed, and select Save.
Retrieving RTT Call Transcript
1. Open the call history.
2. Select a listing with the RTT icon below the number.
3. In the call list, select a record with the RTT icon to check the call transcript.
NOTE: Select Options > Delete this RTT Call Log to delete the transcript.
Taking Other Actions on a Call History Entry
1. Open the call history.
2. Select a listing to view call details.
3. Select Message to send a message to the number, or select Options and
choose from the following:
• Delete: Delete the call history entry.
• Block/Unblock number: Block or unblock calls and messages from the
number. Calls from blocked numbers are automatically rejected.
• Edit number before call: Edit the number in the dialer before placing
the call.
PHONE CALLS
CALLING YOUR CONTACTS
1. From the home screen, select Contacts.
2. Highlight a contact listing, and then press the Send Key to place the call. If
the contact has more than one number, select the number you want to dial
and press the OK Key.
NOTE: To set a number as default, select the contact and the number. Then
select Options > Set default.
3. If prompted, select RTT Voice call or Voice call.
CHECKING VOICEMAIL
If you have set the phone to divert calls to voicemail, callers can leave
messages when they cannot reach you. Here’s how to check the messages
they left.
1. From the home screen, press and hold the 1 Key on the keypad.
2. If prompted, use the keypad to enter your voicemail password.
3. Follow the voice prompts to listen to and manage your voicemail
messages.
NOTE: See Phone Calls – Adjusting Your Call Settings – Setting Up Voicemail
for how to set your voicemail service. For detailed information, please contact
customer support.

36 37
USING OPTIONS DURING A CALL
You can use the following options during a call:
• Press the OK Key to turn the speakerphone on or off.
• Press the Left Soft Key during a voice-only call to mute or unmute the
microphone.
• Press the Right Soft Key for Options, and then select an option:
- Mute: Mute the microphone during an RTT call.
- Add call: Make another call separately from the first call, which is put on
hold.
- Hold: Put the call on hold.
- Switch to RTT call: Switch from a voice-only call to an RTT call.
- Switch to voice call: Switch from an RTT call to a voice-only call.
- Contacts: Open the Contacts app.
- Open App menu: Open the apps list.
- Swap: Put the current call on hold, and switch to the other call.
- Merge calls: Merge separate calls into a single conference call.
- Show DTMF Keypad / Hide DTMF Keypad: Use the keypad to interact
with automated systems with DTMF tones or enter texts during RTT calls.
- End call: End the current call.
WARNING! Because of higher volume levels, do not place the phone near
your ear during speakerphone use.
NOTE: Some options may not be available without network support.
PHONE CALLS
MANAGING MULTI-PARTY CALLS
When the call waiting and three-way call features are available, you can switch
between two calls or set up a conference call.
NOTE: The call waiting and three-way call features need network support and
may result in additional charges. Please contact customer support for more
information.
Switching Between Current Calls
When you’re on a call and another call comes in, your phone screen informs
you and displays the caller ID.
To respond to an incoming call while you’re on a call:
• Select Hold current and answer to answer the call. The first caller is placed
on hold.
• Select End current and answer to end the first call and answer the second
call.
• Press the Power/End Key or the Right Soft Key to reject the second call.
• Select Options > Message reject to reject the second call and select a
preset text message or write one to send to the caller.
• If the RTT operation mode is set as Always visible, you can choose to
answer incoming voice calls as RTT calls. See Phone Calls – Using Real-
Time Text (RTT) – Answering an RTT Call .
PHONE CALLS