Consumer Cellular Link User manual

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Consumer Cellular Link
USER GUIDE

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Thank you for choosing Consumer Cellular!
We know you’re excited to use your new Consumer Cellular Link, and this
user guide will help you get familiar with it, so you can start using it as soon
as possible. Each section includes instructions and pictures to make it easy to
start using your device. If you would like to learn more, turn to the back of this
guide, where you’ll find the SUPPORT section.
We’re always happy to help you!
Need More Information?
Visit our website at ConsumerCellular.com/Help
Call us at [phone]
TABLE OF CONTENTS
Getting Started................................................................................... 7
Installing a microSDHC™ Card ......................................................................7
Removing the microSDHC Card and the nano-SIM Card....................7
Charging the Battery....................................................................................... 8
Extending the Battery Life............................................................................. 9
Powering Your Phone On/Off ...................................................................... 9
Getting to Know Your Phone.......................................................................10
Key Functions...................................................................................................12
Getting to Know the Home Screen...........................................................14
Personalizing.................................................................................... 15
Changing the System Language ...............................................................15
Setting the Date and Time...........................................................................15
Changing the Ringtone and Notification Sound...................................16
Turning System Sounds On/Off..................................................................16
Adjusting Volumes.......................................................................................... 17
Switching to Vibration or Silent Mode ..................................................... 17
Applying New Wallpapers............................................................................18
Changing the Screen Brightness ..............................................................18
Protecting Your Phone With a Screen Lock...........................................19
Protecting Your Phone With Encryption ..................................................19

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TABLE OF CONTENTS TABLE OF CONTENTS
Knowing the Basics ......................................................................... 21
Phone Status Icons.........................................................................................21
Notification Icons .......................................................................................... 22
External Display Icons ................................................................................. 22
Entering Text....................................................................................................23
Opening and Switching Apps....................................................................24
Connecting to Networks and Devices............................................26
Connecting to Mobile Networks.............................................................. 26
Connecting to Bluetooth® Devices..........................................................27
Connecting to Your Computer via USB ................................................. 29
Using the microSDHC Card as Portable Storage................................30
Phone Calls ...................................................................................... 31
Placing and Ending Calls..............................................................................31
Answering or Rejecting Calls.....................................................................32
Using Real-Time Text (RTT).........................................................................33
Working With the Call History....................................................................35
Calling Your Contacts ................................................................................... 37
Checking Voicemail ......................................................................................37
Using Options During a Call.......................................................................38
Managing Multi-Party Calls .........................................................................39
Adjusting Your Call Settings .......................................................................40
Contacts ...........................................................................................45
Adding a New Contact.................................................................................45
Setting Up Your Own Profile.......................................................................45
Importing, Exporting, and Sharing Contacts .........................................46
Working With Groups....................................................................................48
Searching for a Contact.............................................................................. 50
Setting a Ringtone for a Contact ............................................................. 50
Joining Duplicate Contacts........................................................................ 50
Separating Contact Information .................................................................51
Messages..........................................................................................52
Opening the Messaging Screen.............................................................. 52
Sending a Message ..................................................................................... 52
Replying to a Message ................................................................................53
Forwarding a Message ................................................................................53
Deleting Messages or Threads.................................................................54
Calendar ...........................................................................................55
Viewing Your Calendar and Events ........................................................ 55
Creating an Event......................................................................................... 56
Editing, Deleting, or Sharing an Event ................................................... 56
Changing Calendar Settings..................................................................... 56

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TABLE OF CONTENTS
Camera ............................................................................................. 57
Capturing a Photo..........................................................................................57
Recording a Video.........................................................................................58
Customizing Camera Settings .................................................................. 59
Gallery...............................................................................................60
Opening the Gallery..................................................................................... 60
Working With Albums .................................................................................. 60
Working With Pictures ...................................................................................61
Playing Videos.................................................................................................61
Music.................................................................................................62
Viewing Your Music Library ....................................................................... 62
Playing Music ................................................................................................. 62
Managing Playlists.........................................................................................64
Video.................................................................................................65
Opening the Video Library........................................................................ 65
Playing and Controlling Videos................................................................ 65
Deleting or Sharing Video Files............................................................... 66
FM Radio........................................................................................... 67
Scanning and Saving Channels ................................................................67
Listening to FM Radio...................................................................................67
Other Options and Settings........................................................................68
Sound Recorder ...............................................................................69
Recording a Voice Memo........................................................................... 69
Playing a Voice Memo................................................................................. 69
More Apps ........................................................................................70
Calculator .........................................................................................................70
Clock..................................................................................................................70
File Manager ...................................................................................................72
Settings............................................................................................. 73
Sound Profiles................................................................................................. 73
Wireless & Networks ....................................................................................73
Device ...............................................................................................................74
System............................................................................................................... 77
Troubleshooting............................................................................... 78
For Your Safety.................................................................................83
General Safety................................................................................................83
FCC RF Exposure Information (SAR)........................................................84
FCC Regulations ............................................................................................85
Hearing Aid Compatibility (HAC) Regulations for Mobile Phones..86
TABLE OF CONTENTS

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TABLE OF CONTENTS
CTIA Requirements .......................................................................................88
Distractions ......................................................................................................89
Product Handling.......................................................................................... 90
Electrical Safety..............................................................................................94
Radio Frequency Interference.................................................................. 95
Explosive Environments ..............................................................................97
Specifications...................................................................................98
Support .............................................................................................99
Warranty ......................................................................................... 100
GETTING STARTED
INSTALLING A microSDHC™ CARD
Power off your phone before installing or removing the
microSDHC card.
1. Place your finger in the slot at the lower left of the back
cover to lift and remove the cover.
2. If the battery is installed already, remove it.
3. Hold your microSDHC card with the metal contacts
facing down and slide it into the microSDHC card slot.
4. Install the battery.
5. Press the cover gently back into place until you hear a
click.
REMOVING THE microSDHC CARD AND
THE nano-SIM CARD
1. With the phone powered off, open the back cover and
remove the battery.
2. Press the soft block that keeps the cards in place and
slide the nano-SIM card or the microSDHC card out.

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GETTING STARTEDGETTING STARTED
CHARGING THE BATTERY
Your phone’s battery should have enough power for the phone to turn on, find
a signal, and make a few calls. You should fully charge the battery as soon as
possible.
If the battery is low, there will be a pop-up message on the screen. As you
charge your phone, the external screen will show the exact battery level.
WARNING! Use only approved chargers and USB cables. The use of
unapproved accessories could damage your phone or cause the battery to
explode.
1. Connect the adapter to the charging jack. Ensure that the adapter is
oriented correctly. Do not use force.
2. Connect the charger to a standard AC power outlet. If the phone is on,
you’ll see a charging icon, such as or , appear in the status bar.
3. Disconnect the charger when the battery is fully charged.
NOTE: If the battery is extremely low, you may be unable to power on the
phone even when it is being charged. In this case, try again after charging
the phone for at least 20 minutes. Contact customer service if you still cannot
power on the phone after prolonged charging.
EXTENDING THE BATTERY LIFE
Active applications, screen brightness levels, Bluetooth usage, and GPS
functionality can drain your battery. You can follow the helpful tips below to
conserve your battery power:
• Reduce the screen backlight time.
• Lower the screen brightness.
• Turn Bluetooth off when not in use.
• Disable the GPS function when not in use. Most applications using this
function will periodically query the GPS satellites for your current location;
each query drains your battery.
POWERING YOUR PHONE ON/OFF
• Press and hold the Power/End Key to turn on your phone.
• To turn it off, press and hold the Power/End Key to open the options menu,
and then select Power off.

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GETTING STARTEDGETTING STARTED
GETTING TO KNOW YOUR PHONE
Internal Display
Camera Key
Earpiece
OK Key
Right Soft Key
Power/End Key
Clear Key
Vibration Mode Key
Main Microphone
Recent Apps Key
Send Key
Left Soft Key
4-way Navigation Key*
Voicemail Key
*Customizable in Settings > Device > Navigation key shortcuts.
3.5mm Headset Jack
External Display
Charging/micro-
USB Jack
Auxiliary Microphone
Speaker
Camera
Volume Key
Back Cover

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GETTING STARTEDGETTING STARTED
KEY FUNCTIONS
Key Function
Power/End Key
Press and hold to power on, power off, restart, or turn on
or off airplane mode.
Press to end or reject a call.
Press to go to the home screen.
Left Soft Key
Press to select the option at the bottom left corner of the
display, which changes depending on the application/
function in use.
Right Soft Key
Press to select the option at the bottom right corner
of the display, which changes depending on the
application/function in use.
4-way Navigation
Key
Press up, down, left, or right to access designated
functions from the home screen, to navigate to and
highlight options on the display, or to move the cursor
when entering text or numbers.
OK Key
Press to select the option at the bottom center of the
display (which changes depending on the application/
function in use) or the highlighted option in a list.
Send Key Press to answer or place a call.
Press to view call history from the home screen.
Key Function
Recent Apps Key Press to see recently used applications.
Press twice to switch to the most recent application.
Camera Key
Press to launch the Camera application from the home
screen or the apps menu.
When the Camera app is opened, press the key to take
a picture or record a video.
Clear Key Press to delete text or numbers before the cursor.
Voicemail Key Press and hold in the home screen to check your
voicemail.
Vibration Mode
Key
Press and hold in the home screen to turn vibration
mode on or off.
While entering text, press and hold to change the input
mode.
Volume Key Press to turn the volume up or down or to enable silent/
vibration mode.

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GETTING STARTED
GETTING TO KNOW THE HOME SCREEN
The home screen is the starting point for your phone’s applications, functions,
and menus. You can customize your home screen by adding shortcuts,
folders, widgets, and more.
Contacts
Status and
Notification Bar
Wallpaper
Messages
Apps Menu
PERSONALIZING
CHANGING THE SYSTEM LANGUAGE
1. From the home screen, select > Settings > Device > Languages & input
> Languages.
2. Select the language you need and press the OK Key.
SETTING THE DATE AND TIME
1. From the home screen, select > Settings > Device > Date & time.
2. Set the date, time, time zone, and time format.
• To adjust the date and time automatically, press the OK Key to turn on
Automatic date & time.
• To adjust the date and time manually, press the OK Key to turn off
Automatic date & time and select Set date / Set time to change the
date and time.
• To adjust the time zone automatically, press the OK Key to turn on
Automatic time zone.
• To adjust the time zone manually, press the OK Key to turn off Automatic
time zone and select Select time zone to set the correct time zone.
• To adjust the time format, press the OK Key to turn on or off Use 24-
hour format.

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PERSONALIZING
CHANGING THE RINGTONE AND NOTIFICATION SOUND
You can customize the default ringtone for incoming calls and the default
notification sound.
1. From the home screen, select > Settings > Sound profiles > Sound.
2. Select Edit.
3. Highlight Phone ringtone or Default notification sound, and press the
OK Key.
4. Select the ringtone you'd like to use, and press the OK Key.
NOTE: If you have additional audio files saved in the internal storage or the
microSDHC card, select Add ringtone or Add notification at the bottom of
the list and select one as the ringtone.
NOTE: See Contacts – Setting a Ringtone for a Contact for how to assign a
special ringtone to an individual contact.
TURNING SYSTEM SOUNDS ON/OFF
1. From the home screen, select > Settings > Sound profiles > Sound.
2. Select Edit.
3. Highlight Power on sounds, Also vibrate for calls, or Key tone, and then
press the OK Key to enable or disable each type of sound.
PERSONALIZING
ADJUSTING VOLUMES
1. From the home screen, select > Settings > Sound profiles > Sound.
2. Select Edit.
3. Highlight the Media volume, Alarm volume, Ring volume, or Notification
volume slider.
4. Press left or right on the 4-way Navigation Key to adjust the volume.
NOTE: You can adjust the media volume when a media application is in use by
pressing the Volume Key. If no media application is active, press the Volume
Key to adjust the ring volume (or the earpiece volume during a call).
SWITCHING TO VIBRATION OR SILENT MODE
You can set the phone to vibration or silent mode by using one of the
following methods.
• Keep pressing the lower end of the Volume Key when no media
application is active to switch the phone to vibration mode. Press the key
again in vibration mode to switch the phone to silent mode.
• From the home screen, select > Settings > Sound profiles and select
Silent only or Vibrate only to switch to silent or vibration mode.
• From the home screen, press and hold the Vibration Mode Key to turn on
or off vibration mode.
NOTES:
• Silent and vibration modes will not silence your alarms.
• To instantly turn off an incoming call ringtone, press the Volume Key.

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PERSONALIZING
APPLYING NEW WALLPAPERS
You can set the wallpaper for the home screen and the lock screen.
1. From the home screen, select > Settings > Device > Display >
Wallpaper.
2. Select Gallery or Wallpapers.
3. For Gallery images, use the 4-way Navigation Key and the OK Key to
select and open an album and then an image. For Wallpapers images, use
the 4-way Navigation Key to select and preview the image.
NOTE: For an image from Gallery, you can select the area you want to use
by panning (using the 4-way Navigation Key) or zooming (using the Left
Soft Key.)
4. Select Set wallpaper or Set. If prompted, select to set the wallpaper for the
home screen, the lock screen, or both.
CHANGING THE SCREEN BRIGHTNESS
1. From the home screen, select > Settings > Device > Display >
Brightness.
2. Press left or right on the 4-way Navigation Key to adjust the brightness.
PERSONALIZING
PROTECTING YOUR PHONE WITH A SCREEN LOCK
You can protect your phone by creating a screen lock. When it is enabled, you
need to enter a numeric PIN to unlock the phone.
1. From the home screen, select > Settings > Device > Security > Screen
lock.
2. Select None to disable the screen lock, or PIN to set a numeric PIN that
you must enter to unlock the phone.
CAUTION: Remember the PIN you set. Otherwise, you will have to contact
customer service and reflash your phone software to use the phone, and all
data on your phone will be erased.
PROTECTING YOUR PHONE WITH ENCRYPTION
You can encrypt all the data on your phone: application data, music and other
media, and so on. If you do, you must enter a numeric PIN each time you
power on your phone.
WARNING! Encryption is irreversible. The only way to revert to an unencrypted
phone is to perform a factory data reset, which erases all your data.
Before turning on encryption, prepare as follows:
• Set a screen lock PIN.
• Charge the battery.
• Keep the phone connected to the charger.
• Schedule an hour or more for the encryption process. You must not
interrupt it or you will lose some or all of your data.

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PERSONALIZING
When you're ready to turn on encryption:
1. From the home screen, select > Settings > Device > Security > Encrypt
phone.
2. Read the information about encryption carefully.
The ENCRYPT PHONE button is dimmed if your battery is not charged or
your phone is not plugged in.
WARNING! If you interrupt the encryption process, you will lose data.
3. Highlight ENCRYPT PHONE and press the OK Key.
4. Enter your screen lock PIN press the OK Key.
5. Highlight ENCRYPT PHONE and press the OK Key again.
The encryption process starts. Encryption can take an hour or more and your
phone may restart several times.
When encryption is completed, you're prompted to enter your screen lock PIN.
Subsequently you must enter your screen lock PIN each time you power on
your phone to decrypt it.
KNOWING THE BASICS
PHONE STATUS ICONS
The status bar at the top of the home screen provides phone and service
status icons on the right side. Below are some of the icons you may see.
Indicator What it means
No signal
Signal strength
No nano-SIM card installed
2G network
3G network
4G LTE network
Silent mode
Vibration mode
Battery low
Indicator What it means
Battery full
Battery charging
Wired headset connected
Airplane mode
Bluetooth on
Speaker on
Phone microphone off
Alarm set

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NOTIFICATION ICONS
The status bar at the top of the home screen provides notification icons on
the left side. Below are some of the icons you may see.
Indicator What it means
New SMS
New MMS
Missed call
Call in progress
Indicator What it means
Call on hold
Song playing
Upcoming event
EXTERNAL DISPLAY ICONS
Indicator What it means
New SMS/MMS
Upcoming event
Missed call
Battery level
No signal
Indicator What it means
Signal strength
2G network
3G network
4G LTE network
Airplane mode
Alarm set
ENTERING TEXT
Changing the Input Mode or Language
You can enter text using the following input modes: abc, Abc, ABC, T12 abc,
T12 Abc, T12 ABC, and 123 (number input.)
When entering text, the current input mode is displayed on the right side of
the status bar.
• To change the input mode, press and hold the Vibration Mode Key and
select a text entry mode.
• To change the input language, press and hold the * Key.
Entering Letters (abc, Abc, and ABC Modes)
• Press a number key (2 Key through 9 Key) multiple times until the correct
letter is shown on the screen. Press once to enter the first letter on the
keypad, twice quickly to enter the second, and so on.
• Press the 0 Key to insert a space.
• Press the * Key to select a symbol.
• Press the Clear Key to delete the letter left of the cursor. Press and hold
the key to delete all entered text left of the cursor.
NOTE: When using Abc mode, only the first letter will be capitalized. Then the
entry mode will change to abc automatically.
Entering Numbers
In numeric (123) mode, you can enter numbers directly using the number keys.
KNOWING THE BASICSKNOWING THE BASICS

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KNOWING THE BASICS
Entering Symbols
1. Press the * Key.
2. Use the 4-way Navigation Key to select a symbol.
3. Press the OK Key.
Using Predictive Text
Predictive text mode (T12 abc, T12 Abc, and T12 ABC) is based on a built-in
dictionary and generates words from the combination of letters pressed.
Press once on each key that corresponds to the letters you want to enter. The
letters appear on the display as they are entered. The list of candidate words
changes as each key is pressed. Use the 4-way Navigation Key to highlight a
candidate word, and then press the OK Key.
OPENING AND SWITCHING APPS
Opening an App
1. From the home screen, select .
NOTE: To return from another screen to the home screen, press the
Power/End Key.
2. Use the 4-way Navigation Key to highlight an app.
3. Press the OK Key to open it.
KNOWING THE BASICS
Switching Between Recently Opened Apps
1. Press the Recent Apps Key. The apps you’ve used recently are displayed
in a series of cards.
2. Press up or down on the 4-way Navigation Key to select a card.
3. Press the OK Key to open the card's corresponding app.
NOTES:
• Press the Clear Key to remove a card or select Clear all to remove all
cards and free the phone memory.
• Press the Recent Apps Key twice to quickly switch between the two most
recent apps.

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CONNECTING TO NETWORKS AND DEVICES
CONNECTING TO MOBILE NETWORKS
Selecting Preferred Network Type
1. From the home screen, select > Settings >Wireless & networks >
Mobile network >Preferred network type.
2. Press up or down on the 4-way Navigation Key to highlight a network type
and press the OK Key.
Selecting Preferred Network
1. From the home screen, select > Settings >Wireless & networks >
Mobile network >Network operators and wait for the phone to search for
available networks.
2. Press up or down on the 4-way Navigation Key to highlight a network
and press the OK Key. Or select Choose automatically to use the default
network.
Adding Access Point Names
You can use the default Access Point Names (APNs.) If you need to add a new
APN, contact Consumer Cellular for the required information.
1. From the home screen, select > Settings >Wireless & networks >
Mobile network >Access Point Names > Menu >New APN
2. Select each item to enter the required information. Then select Menu >
Save.
CONNECTING TO NETWORKS AND DEVICES
NOTES:
• To use an APN, select the circle next to it in the APNs list and press the
OK Key.
• To restore the default APNs, select Menu > Restore to default in the
APNs list.
CONNECTING TO BLUETOOTH® DEVICES
Bluetooth is a short-range wireless communication technology. Phones or
other devices with Bluetooth capabilities can exchange information wirelessly
within a distance of about 30 feet (10 meters). The Bluetooth devices must be
paired before the communication is performed.
Turning Bluetooth On/Off
1. From the home screen, select > Settings > Wireless & networks >
Bluetooth.
2. Highlight the switch and press the OK Key to turn Bluetooth on or off.
When Bluetooth is on, the icon appears in the status bar. Your phone will
remain visible to nearby devices while the Bluetooth menu is open.
Changing the Device Name
1. From the home screen, select > Settings > Wireless & networks >
Bluetooth.
2. If Bluetooth is off, press the OK Key to turn the switch on.
3. Select Menu > Rename this device.
4. Edit the name and press the OK Key.

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Pairing With Another Bluetooth Device
1. From the home screen, select > Settings > Wireless & networks >
Bluetooth.
2. If Bluetooth is off, press the OK Key to turn the switch on.
Your phone automatically scans for and displays the IDs of available
Bluetooth devices nearby. Select Menu > Refresh if you want to scan again.
3. Highlight the device you want to pair with and press the OK Key.
4. If necessary, confirm that the Bluetooth pairing code is the same between
the two devices and press the OK Key. Alternatively, enter a Bluetooth
pairing code and press the OK Key.
Pairing is successfully completed when the other device accepts the
connection or the same pairing code is entered.
NOTE: The Bluetooth pairing code may be fixed for certain devices, such
as headsets and hands-free car kits. You can try entering 0000 or 1234 (the
most common pairing code), or refer to the manual for that device.
Forgetting a Bluetooth Device
You can make your phone forget its pairing connection with another Bluetooth
device. To connect to the device again, you need to search for it and enter or
confirm a pairing code again.
1. From the home screen, select > Settings > Wireless & networks >
Bluetooth and ensure that Bluetooth is turned on.
2. In the list of paired devices, select beside the Bluetooth device you
want to forget.
3. Select Forget.
CONNECTING TO NETWORKS AND DEVICES
CONNECTING TO YOUR COMPUTER VIA USB
You can connect your phone to a computer with a USB cable and transfer
music, pictures, and other files in both directions. Your phone stores these
files in internal storage or on a removable microSDHC card.
Connecting Your Phone to a Computer via USB
1. Connect your phone to the computer with a USB cable.
2. The Connect to PC options menu will automatically open. Choose one of
the following options:
• Charge only: Charge your phone via USB.
• Install driver: Install the driver needed for some USB connection modes
(such as MTP). You only need to install the driver on the same PC once.
NOTE: You can also install the driver on the PC by running the
executable file in the new CD-ROM drive.
• Media device (MTP): Transfer files on Windows® PC or Mac®.
NOTE: For Windows XP, install the drivers and Windows Media® Player
11 (or later version) when you use MTP for the first time.
Disconnecting Your Phone From the Computer
To disconnect the phone from the computer, simply unplug the USB cable
when you’re finished.
CONNECTING TO NETWORKS AND DEVICES

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USING THE microSDHC CARD AS PORTABLE STORAGE
You can use your microSDHC card as portable storage for various files (such
as photos and media).
To set the microSDHC card as the storage for your files:
1. From the home screen, select > Settings > System > Storage >Save
location.
2. Highlight SD card and press the OK Key.
To erase and format the microSDHC card:
1. From the home screen, select > Settings > System > Storage > Erase
SD card.
2. Press the OK Key.
CAUTION: The formatting procedure erases all the data on the microSDHC
card, after which the files CANNOT be retrieved.
CONNECTING TO NETWORKS AND DEVICES
PHONE CALLS
You can place calls from Recent Calls, the Contacts app, or other apps that
display contact information.
PLACING AND ENDING CALLS
Placing a Call by Dialing
1. From the home screen, use the keypad to enter the phone number or
contact name. Press the Clear Key to delete incorrect digits.
NOTE: As you enter the number or the contact name, your phone searches
for contacts that match. If you see the number/contact you want to dial,
highlight it.
2. Press the Send Key to dial the number you entered or you highlighted.
NOTES:
• To make an international call, press and hold the * Key to enter the plus (+)
symbol. Next, enter the country code followed by the city/area code and
then the phone number.
• To call an extension, enter the phone number, select Menu > Add 2-sec
pause or Add wait, and then enter the extension number.
• For instructions on placing a call with RTT, see Phone Calls – Using Real-
Time Text (RTT) – Placing an RTT Call .
Ending a Call
During a call, press the Power/End Key.

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ANSWERING OR REJECTING CALLS
When you receive a phone call, you can answer or reject the call, or reject it
with a text message.
Answering a Call
To answer an incoming call, press the Send Key or the OK Key.
NOTES:
• To silence the ringer before answering the call, press any key except the
Send Key, the OK Key, the Power/End Key and the Right Soft Key.
• For instructions on answering a call with RTT, see Phone Calls – Using
Real-Time Text (RTT) – Answering an RTT Call .
• You can also answer a call by opening the flip phone. See Phone Calls –
Adjusting Your Call Settings – Setting Phone Flip Actions .
Rejecting a Call
To reject an incoming call, press the Power/End Key or the Right Soft Key.
You can also select Options > Message reject to reject the call and select a
preset text message or write one to send to the caller.
NOTES:
• To edit the preset text response, select > Settings > Wireless &
networks > Call settings > Quick responses.
• You can also reject a call by closing the flip phone. See Phone Calls –
Adjusting Your Call Settings – Setting Phone Flip Actions .
PHONE CALLS
USING REAL-TIME TEXT (RTT)
Your phone supports Real-Time Text. If you or the person on the other end
of the line has a hearing or speech impairment, you can use RTT on top of a
voice call for a real-time text conversation.
NOTES:
• You can use RTT only when the phone is connected to the 4G LTE network.
• Text conversation will be on pause when the RTT call is on hold.
• During an RTT emergency call, you cannot manually switch to a voice-only
call.
• Some RTT features and settings may not be supported under or across
different networks.
Setting Up RTT Work Mode
1. From the home screen, select > Settings > Wireless & networks > Call
settings >RTT settings.
2. Select RTT operation mode and choose one of the following to set when
RTT options should be available.
• Visible during calls: In this mode, calls will be placed and answered as
voice-only calls by default unless you receive an incoming RTT call. You
can still switch between RTT and voice-only during the calls. See Phone
Calls – Using Real-Time Text (RTT) – Switching Between RTT and Voice-
only Call .
• Always visible: In this mode, you may set the default modes for
outgoing calls and incoming calls.
PHONE CALLS

34 35
PHONE CALLS
3. When the RTT operation mode is set as Always visible, select RTT on
Outgoing Call and RTT on Incoming Call to set the default modes for
outgoing and incoming calls.
• RTT on Outgoing Call: Place all outgoing calls as RTT calls automatically
or choose manually every time before placing the call.
• RTT on Incoming Call: Choose the function of the OK Key when there is
an incoming voice-only call.
Placing an RTT Call
When the RTT operation mode is set as Always visible, you can place an RTT
call directly.
1. From the home screen, enter the phone number as normal.
2. Press the Send Key.
3. If RTT on Outgoing Call is set as Manual, select RTT Voice call.
When the call is connected, the RTT message screen appears automatically.
Answering an RTT Call
• Regardless of your RTT operation mode settings, an incoming RTT call
is answered as an RTT call, with the RTT message screen appearing
automatically.
NOTE: This feature may not work under or across different networks.
• If the RTT operation mode is set as Always visible, you can choose to
answer incoming voice-only calls as RTT calls by pressing the OK Key or
selecting Options > Answer with RTT (depending on the RTT on Incoming
Call setting).
PHONE CALLS
Switching Between RTT and Voice-only Call
• During a voice-only call, select Options > Switch to RTT call to start an RTT
conversation. The voice conversation will not be affected.
• While exchanging RTT messages, select Options > Switch to voice call to
return to normal voice-only call.
• The other party can also switch between a voice-only call and an RTT call.
NOTE: Switching from RTT to voice-only calls need network support.
WORKING WITH THE CALL HISTORY
The call history is a list of all the calls you've placed, received, or missed. It
provides a convenient way to redial a number, return a call, or add a number
to your Contacts.
To open the call history, press the Send Key from the home screen or select
> Recent Calls.
Placing a Call From the Call History
1. Open the call history.
2. Highlight a listing and press the Send Key.
NOTE: Press left or right on the 4-way Navigation Key to switch the type of
calls: (missed), (outgoing), or (incoming.)

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Adding a Call History Number as a Contact
1. Open the call history.
2. Select a phone number to view call details.
3. Select Menu > Create new contact, enter the contact details, and select
Save or Menu > Save.
- or -
Select Menu > Update existing contact, select a contact from the list, edit
the details as needed, and select Save or Menu > Save.
Retrieving RTT Call Transcript
1. Open the call history.
2. Select a listing with the RTT icon below the number.
3. In the call list, select a record with the RTT icon to check the call transcript.
NOTE: Select Menu > Delete this RTT Call Log to delete the transcript.
Taking Other Actions on a Call History Entry
1. Open the call history.
2. Select a listing to view call details.
3. Select Menu and choose from the following:
• Remove from call log: Delete the call history entry.
• Edit number before call: Edit the number in the dialer before placing
the call.
• Send Message: Send a message to the contact or number.
NOTE: To delete all history records, open the call history and select Menu >
Clear call log > OK.
PHONE CALLS
CALLING YOUR CONTACTS
1. From the home screen, select > .
2. Highlight a contact listing, and then press the Send Key to place the call. If
the contact has more than one number, select the number you want to dial
and press the Send Key.
NOTE: To use a number as default, highlight Remember this choice and
press the OK Key before selecting the number to dial.
3. If prompted, select RTT Voice call or Voice call.
CHECKING VOICEMAIL
If you have set the phone to divert calls to voicemail, callers can leave
messages when they cannot reach you. Here’s how to check the messages
they left.
1. From the home screen, press and hold the 1 Key on the keypad.
2. If prompted, use the keypad to enter your voicemail password.
3. Follow the voice prompts to listen to and manage your voicemail
messages.
NOTE: See Phone Calls – Adjusting Your Call Settings – Setting Up Voicemail
for how to set your voicemail service. For detailed information, please contact
Consumer Cellular.
PHONE CALLS