Consumer Cellular ZMAX 5G User manual

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CONSUMER CELLULAR ZMAX 5G
USER GUIDE

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Thank you for choosing Consumer Cellular!
We know you’re excited to use your new Consumer Cellular ZMAX 5G. This
user guide will help you get familiar with it, so you can start using it as soon
as possible. Each section includes instructions and pictures to make it easy to
start using your device. If you would like to learn more, turn to the back of this
guide, where you’ll find the SUPPORT section.
We’re always happy to help you!
Need More Information?
Visit our website at ConsumerCellular.com/Help
Call us at [phone]
Getting Started .................................................................................. 9
Installing a microSDXC™ Card .....................................................................9
Charging the Battery......................................................................................10
Extending the Battery Life............................................................................10
Powering Your Phone On/Off ......................................................................11
Setting Up Your Phone for the First Time ................................................11
Locking/Unlocking the Phone ....................................................................12
Using the Touch Screen ...............................................................................12
Getting to Know Your Phone .....................................................................14
Key Functions .................................................................................................16
Getting to Know the Home Screen........................................................... 17
Personalizing.................................................................................... 19
Changing the System Language...............................................................19
Setting the Date and Time...........................................................................19
Changing the Ringtone or Notification Sound .................................... 20
Turning System Sounds On/Off................................................................ 20
Adjusting Volumes..........................................................................................21
Switching to Silent or Vibration Mode .....................................................21
Using Do Not Disturb Mode...................................................................... 22
Applying New Wallpapers...........................................................................23
TABLE OF CONTENTS

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TABLE OF CONTENTSTABLE OF CONTENTS
Setting the Home Screen Options...........................................................23
Using Night Light ...........................................................................................24
Protecting Your Phone With a Screen Lock..........................................24
Protecting Your Phone With App Pinning ............................................. 25
Using Your Fingerprint ................................................................................ 26
Knowing the Basics .........................................................................28
Phone Status Icons........................................................................................28
Notification Icons .......................................................................................... 29
Opening/Closing the Notification Panel................................................ 29
Responding to or Removing a Notification............................................30
Using Quick Settings....................................................................................30
Managing Shortcuts and Widgets.............................................................31
Organizing With Folders..............................................................................32
Rearranging the Primary Shortcuts ..........................................................33
Using App Shortcuts.....................................................................................33
Notification Dots (App Badges).................................................................34
Entering Text....................................................................................................34
Editing Text ......................................................................................................38
Opening and Switching Apps....................................................................39
Uninstalling an App.......................................................................................39
Organizing Home Screen Icons................................................................40
Connecting to Networks and Devices............................................ 41
Connecting to Mobile Networks................................................................41
Connecting to Wi-Fi® ....................................................................................42
Connecting to Bluetooth® Devices..........................................................44
Connecting to Your Computer via USB ..................................................46
Using the microSDXC Card as Portable or Device Storage............47
Sharing Your Mobile Data Connection .................................................. 50
Connecting to Virtual Private Networks..................................................51
Sharing Files With Nearby Devices ........................................................ 52
Phone Calls ......................................................................................55
Placing and Ending Voice Calls ............................................................... 55
Answering or Rejecting Voice Calls........................................................ 56
Using Real-Time Text (RTT).........................................................................57
Working With the Call History................................................................... 59
Calling Your Contacts ....................................................................................61
Checking Voicemail .......................................................................................61
Using Options During a Call........................................................................61

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TABLE OF CONTENTS
Managing Multi-party Calls ........................................................................ 62
Adjusting Your Call Settings .......................................................................64
Contacts ...........................................................................................70
Adding a New Contact.................................................................................70
Setting Up Your Own Profile.......................................................................70
Importing, Exporting, and Sharing Contacts ..........................................71
Working With Favorite Contacts ...............................................................72
Labeling Your Contacts................................................................................73
Searching for a Contact...............................................................................74
Managing Emergency Contacts................................................................74
Editing Contacts.............................................................................................74
Web Accounts .................................................................................. 76
Adding or Removing Accounts .................................................................76
Configuring Account Sync.......................................................................... 77
Gmail................................................................................................. 78
Setting Up an Email Account .....................................................................78
Checking Your Emails...................................................................................78
Writing and Sending an Email....................................................................79
Responding to an Email...............................................................................79
Editing or Removing an Email Account.................................................. 80
Changing General Email Settings .............................................................81
Messages..........................................................................................82
Opening the Messages Screen................................................................82
Sending a Message......................................................................................82
Replying to a Message ................................................................................84
Forwarding a Message ................................................................................84
More Message Options...............................................................................84
Web Browser ....................................................................................86
Opening the Browser...................................................................................86
Using Multiple Browser Tabs .....................................................................86
Downloading Files.........................................................................................87
Changing Browser Settings........................................................................87
Camera .............................................................................................88
Capturing a Photo..........................................................................................88
Using Manual Camera Mode .....................................................................89
Using Panorama Mode ............................................................................... 90
Recording a Video........................................................................................ 90
Using Other Camera Modes.......................................................................91
TABLE OF CONTENTS

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TABLE OF CONTENTS
YT Music ...........................................................................................92
Viewing Your Music Library ....................................................................... 92
Playing Music ................................................................................................. 92
Managing Playlists.........................................................................................94
FM Radio...........................................................................................95
Scanning and Saving Channels............................................................... 95
Listening to FM Radio.................................................................................. 95
Other Options and Settings....................................................................... 96
Voice Recorder ................................................................................. 97
Recording a Voice Memo............................................................................97
Playing a Voice Memo..................................................................................97
Trimming a Voice Memo..............................................................................98
More Apps ........................................................................................99
Calculator ........................................................................................................ 99
Clock................................................................................................................. 99
File Manager .................................................................................................100
Google Apps.................................................................................................. 101
Google Play™ Store......................................................................... 103
Browsing and Searching for Apps ......................................................... 103
Downloading and Installing Apps........................................................... 103
Creating a Payment Method .................................................................... 104
Managing Your Downloaded Apps........................................................104
Settings........................................................................................... 106
Network & Internet......................................................................................106
Connected Devices .................................................................................... 107
Apps & Notifications ...................................................................................108
Battery .............................................................................................................. 110
Features........................................................................................................... 110
Home Screen Settings................................................................................ 110
Display................................................................................................................111
Sound ................................................................................................................113
Storage..............................................................................................................113
Privacy...............................................................................................................114
Location ............................................................................................................114
Security .............................................................................................................114
Accounts.......................................................................................................... 116
Accessibility.....................................................................................................117
Digital Wellbeing & Parental Controls.....................................................117
Google.............................................................................................................. 118
TABLE OF CONTENTS

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TABLE OF CONTENTS
System.............................................................................................................. 118
About Phone .................................................................................................120
Upgrading the Phone Software.....................................................121
Troubleshooting............................................................................. 122
For Your Safety............................................................................... 127
General Safety ............................................................................................. 127
FCC RF Exposure Information (SAR)...................................................... 128
FCC Regulations ..........................................................................................129
Hearing Aid Compatibility (HAC) Regulations for Mobile Phones 130
Distractions .................................................................................................... 132
Product Handling......................................................................................... 133
Electrical Safety.............................................................................................137
CTIA Requirements..................................................................................... 138
Radio Frequency Interference................................................................. 139
Explosive Environments ............................................................................140
Specifications................................................................................. 142
Support ........................................................................................... 143
Warranty ......................................................................................... 144
GETTING STARTED
INSTALLING A microSDXC™ CARD
The microSDXC card can be installed and removed while
the phone is turned on. Unmount the microSDXC card
before removing it.
1. Insert the tip of the tray eject tool into the hole on the
card tray.
2. Pull out the card tray and place the microSDXC card
firmly on the tray with the metal contacts facing down. If
the nano-SIM card is not installed, place it on the other
side of the tray. Then slide the tray back.
CAUTION: Never replace the included tray eject tool with
other sharp objects. Ensure that the tool is perpendicular
to the hole. Otherwise the phone may be damaged.
NOTE: Some applications may require a microSDXC card to store certain
data on it and to work properly. Therefore, it is recommended that you keep a
microSDXC card installed and not remove or replace it unnecessarily.

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CHARGING THE BATTERY
Your phone’s battery should have enough power for the phone to turn on and
find a signal. You should fully charge the battery as soon as possible.
If the battery is low, there will be a pop-up message on the screen. As you
charge your phone, the screen will show the exact battery level on the
status bar.
WARNING! Use only Consumer Cellular-approved chargers and USB Type-C
cables. The use of unapproved accessories could damage your device or
cause the battery to explode.
1. Connect the adapter to the charging jack.
2. Connect the charger to a standard AC power outlet. If the phone is on,
you’ll see a charging icon, such as or , appear on the status bar.
3. Disconnect the charger when the battery is fully charged.
NOTE: If the battery is extremely low, you may be unable to power on the
phone even when it is being charged. In this case, try again after charging
the phone for at least 20 minutes. Contact customer service if you still cannot
power on the phone after prolonged charging.
EXTENDING THE BATTERY LIFE
Active applications, screen brightness levels, Bluetooth usage, and location
functionality can drain your battery. You can follow the helpful tips below to
conserve your battery power:
• Reduce the screen backlight time.
• Lower the screen brightness.
GETTING STARTED
• Turn auto sync and Bluetooth off when not in use.
• Disable the location feature when it is not needed. Most applications using
this function will periodically query the GPS satellites or the networks for
your current location; each query drains your battery.
• Use the Battery Saver feature.
POWERING YOUR PHONE ON/OFF
• Press and hold the Power/Lock Key to turn on your phone.
• To turn it off, press and hold the Power/Lock Key to open the options
menu. Tap > .
NOTE: If the screen freezes or takes too long to respond, try pressing and
holding the Power/Lock Key for over 10 seconds to restart the phone.
SETTING UP YOUR PHONE FOR THE FIRST TIME
When you first power on your phone after you purchase it or reset it to factory
settings (see Settings – System – Reset Options ), you will need to set it up
before using it.
1. Tap the language field to select the language you want, and tap START.
2. Follow the prompts to set up your Wi-Fi connection, Google services,
screen lock, and other options.
NOTE: Users with low vision can tap Vision settings on the initial setup screen
to customize accessibility features.
GETTING STARTED

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LOCKING/UNLOCKING THE PHONE
Your phone allows you to quickly lock it (put the phone into sleep mode) when
not in use and also to unlock it when you need to use it.
To lock the phone:
To quickly turn the screen off and lock the phone, press the Power/Lock Key.
NOTE: To save battery power, the phone automatically turns off the screen
after a certain period of time when you leave it idle. You will still be able to
receive messages and calls while the screen is off.
To unlock the phone:
1. Press the Power/Lock Key to turn the screen on.
2. Swipe up on the screen. You can also swipe from at the bottom right to
open the Camera app. Or, tap a notification twice consecutively to open
the related app.
NOTE: If you have set an unlock pattern, a PIN, or a password as the screen
lock (see Personalizing – Protecting Your Phone With a Screen Lock ), or
registered your fingerprint (see Personalizing – Using Your Fingerprint ), you’ll
need to draw the pattern, enter the PIN/password, or use your fingerprint to
unlock the phone.
USING THE TOUCH SCREEN
Your phone's touch screen lets you control actions through a variety of touch
gestures.
• Tap – When you want to type using the on-screen keyboard, select on-
screen items (such as application and settings icons), or press on-screen
GETTING STARTED
buttons, simply tap them with your finger.
• Press and Hold – To open the available options for an item (for example, a
link in a web page), press and hold the item.
• Swipe or Slide – To swipe or slide means to quickly drag your finger
vertically or horizontally across the screen.
• Drag – To drag, press and hold your finger with some pressure before you
start to move your finger. While dragging, do not release your finger until
you have reached the target position.
• Pinch – In some apps (such as Maps and Photos), you can zoom in and out
by placing two fingers on the screen at once and pinching them together (to
zoom out) or spreading them apart (to zoom in).
• Rotate the Screen – For most screens, you can automatically change the
screen orientation from portrait to landscape by turning the phone sideways.
NOTES:
• The Auto-rotate feature needs to be enabled for the screen orientation to
automatically change. Swipe up on the home screen and tap Settings >
Display > Advanced and turn on Auto-rotate screen.
• You can also access the screen rotation control by sliding down the status
bar twice to open the Quick Settings and turn on Auto-rotate.
GETTING STARTED

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GETTING TO KNOW YOUR PHONE
GETTING STARTED GETTING STARTED
Earpiece
Front Camera
Power/Lock Key
/Fingerprint Sensor
Volume Key
Indicator Light
Proximity & Light
Sensor
nano-SIM/microSDXC
Card Tray
Touch Screen
Charging/
USB Type-C Jack
3.5 mm
Headset Jack
Speaker
Microphone
Back Cameras
Microphone
Flash

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GETTING STARTED
GETTING TO KNOW THE HOME SCREEN
The home screen is the starting point for your phone's applications, functions,
and menus. You can customize your home screen by adding shortcuts,
folders, widgets, and more.
Status & Notifications
Widgets
Shortcut
Wallpaper
Folder
Primary Shortcuts
Navigation Bar
GETTING STARTED
KEY FUNCTIONS
Key Function
Power/Lock Key
/ Fingerprint
Sensor
Press and hold to power on, restart the phone, or
power off.
Press to turn on/off the screen display.
Tap to unlock the phone if a fingerprint is registered.
Home Key ( )
Tap to return to the home screen from any application or
screen.
Press and hold to use the Google Assistant.
Recent Apps Key
( )
Tap to view recently used apps.
Tap twice to switch to the most-recent app.
Back Key ( ) Tap to go to the previous screen.
Volume Key Press or hold to turn the volume up or down.