Consumer Cellular ZMAX 10 User manual

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Consumer Cellular ZMAX 10
USER GUIDE

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Thank you for choosing Consumer Cellular!
We know you’re excited to use your new Consumer Cellular ZMax 10, and this
user guide will help you get familiar with it, so you can start using it as soon
as possible. Each section includes instructions and pictures to make it easy to
start using your device. If you would like to learn more, turn to the back of this
guide, where you’ll find the SUPPORT section.
We’re always happy to help you!
Need More Information?
Visit our website at ConsumerCellular.com/Help
Call us at [phone]
TABLE OF CONTENTS
Getting Started ................................................................................ 10
Installing a microSDXC™ Card ....................................................................10
Charging the Battery.......................................................................................11
Extending the Battery Life............................................................................12
Powering Your Phone On/Off .....................................................................12
Setting Up Your Phone for the First Time ...............................................12
Locking/Unlocking the Phone ....................................................................13
Using the Touch Screen ...............................................................................14
Getting to Know Your Phone .....................................................................15
Key Functions .................................................................................................17
Getting to Know the Home Screen...........................................................18
Personalizing....................................................................................20
Changing the System Language............................................................. 20
Setting the Date and Time......................................................................... 20
Changing the Ringtone, Notification Sound, or Alarm Sound..........21
Turning System Sounds On/Off..................................................................21
Adjusting Volumes........................................................................................ 22
Switching to Silent or Vibration Mode ................................................... 22
Using Do Not Disturb Mode.......................................................................23
Applying New Wallpapers...........................................................................24

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TABLE OF CONTENTS TABLE OF CONTENTS
Setting the Home Screen Options...........................................................24
Using Night Light .......................................................................................... 25
Protecting Your Phone With a Screen Lock......................................... 25
Protecting Your Phone With Screen Pinning ....................................... 26
Using Your Fingerprint .................................................................................27
Knowing the Basics .........................................................................29
Phone Status ICONS.................................................................................... 29
Notification Icons ...........................................................................................30
Opening/Closing the Notification Panel.................................................30
Responding to or Removing a Notification.............................................31
Using Quick Settings.....................................................................................31
Managing Shortcuts and Widgets............................................................33
Organizing With Folders..............................................................................34
Rearranging the Primary Shortcuts ..........................................................34
Using APP Shortcuts.....................................................................................35
Notification Dots (App Badges).................................................................36
Entering Text....................................................................................................37
Editing Text ......................................................................................................40
Opening and Switching Apps.....................................................................41
Uninstalling an App.......................................................................................42
Connecting to Networks and Devices............................................43
Connecting to Mobile Networks...............................................................43
Connecting to Wi-Fi® ....................................................................................44
Connecting to
Bluetooth® Devices..........................................................47
Connecting to Your Computer via USB ..................................................49
Using the microSDXC Card as Portable or Device Storage........... 50
Sharing Your Mobile Data Connection ...................................................53
Connecting to Virtual Private Networks.................................................54
Phone Calls ......................................................................................56
Placing and Ending Voice Calls ............................................................... 56
Answering or Rejecting Voice Calls.........................................................57
Using Real-Time Text (RTT).........................................................................58
Working With the Call History................................................................... 60
Calling Your Contacts .................................................................................. 62
Checking Voicemail ..................................................................................... 62
Using Options During a Call.......................................................................63
Managing Multi-party Calls .........................................................................64
Adjusting Your Call Settings ...................................................................... 65

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TABLE OF CONTENTS
Contacts ............................................................................................71
Adding a New Contact.................................................................................. 71
Setting Up Your Own Profile........................................................................71
Importing, Exporting, and Sharing Contacts .........................................72
Working With Favorite Contacts ...............................................................73
LABELing Your Contacts..............................................................................74
Searching for a Contact...............................................................................75
Managing Emergency Contacts................................................................75
Editing Contacts.............................................................................................76
Web Accounts .................................................................................. 78
Adding or Removing Accounts .................................................................78
Configuring Account Sync..........................................................................79
Gmail.................................................................................................80
Setting Up AN Email Account................................................................... 80
Checking Your Emails.................................................................................. 80
Writing and Sending an Email.....................................................................81
Responding to an Email...............................................................................82
Editing or Removing an Email Account...................................................83
Changing General Email Settings ............................................................83
Messages..........................................................................................84
Opening the Messages Screen................................................................84
Sending a Message......................................................................................84
Replying to a Message ................................................................................86
Forwarding a Message ................................................................................86
More Message Options...............................................................................87
Web Browser ....................................................................................88
Opening the Browser...................................................................................88
Using Multiple Browser Tabs .....................................................................88
Downloading Files.........................................................................................89
Changing Browser Settings........................................................................89
Camera .............................................................................................90
Capturing a Photo......................................................................................... 90
Using Manual Camera Mode ......................................................................91
Using PANORAMA Mode........................................................................... 92
Recording a Video........................................................................................ 92
Customizing Camera Settings ...................................................................93
TABLE OF CONTENTS

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TABLE OF CONTENTS
YT Music ...........................................................................................96
Viewing Your Music Library ....................................................................... 96
Playing Music ................................................................................................. 96
Managing Playlists.........................................................................................97
Video.................................................................................................98
Opening the Video Library.........................................................................98
Playing and Controlling Videos.................................................................98
Managing Video Files ................................................................................100
FM Radio..........................................................................................101
Scanning and Saving Channels............................................................... 101
Listening to FM Radio.................................................................................. 101
Other Options and Settings......................................................................102
Voice Recorder ............................................................................... 103
Recording a Voice Memo..........................................................................103
Playing a Voice Memo................................................................................103
Trimming a Voice Memo............................................................................ 104
More Apps ...................................................................................... 105
Calculator .......................................................................................................105
Clock................................................................................................................105
File Manager .................................................................................................106
Google Apps................................................................................................. 107
Google Play™ Store......................................................................... 109
Browsing and Searching for Apps .........................................................109
Downloading and Installing Apps...........................................................109
Creating a Payment Method ..................................................................... 110
Managing Your Downloaded Apps...........................................................111
Settings............................................................................................112
Network & Internet....................................................................................... 112
Connected Devices ......................................................................................114
Apps & Notifications .................................................................................... 115
Battery .............................................................................................................. 116
Features........................................................................................................... 116
Display...............................................................................................................117
Sound ............................................................................................................... 118
Storage............................................................................................................. 118
Privacy.............................................................................................................. 119
Location ........................................................................................................... 119
TABLE OF CONTENTS

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TABLE OF CONTENTSTABLE OF CONTENTS
Security ...........................................................................................................120
Accounts.........................................................................................................122
Accessibility...................................................................................................122
Digital Wellbeing & Parental Controls...................................................122
Google............................................................................................................. 123
System............................................................................................................. 123
About Phone .................................................................................................125
Upgrading the Phone Software.................................................... 126
Troubleshooting............................................................................. 127
For Your Safety............................................................................... 132
General Safety ............................................................................................. 132
FCC RF Exposure Information (SAR)...................................................... 133
FCC Regulations .......................................................................................... 134
Hearing Aid Compatibility (HAC) Regulations for Mobile Phones 135
Distractions .....................................................................................................137
Product Handling......................................................................................... 138
Electrical Safety............................................................................................ 142
CTIA Requirements ..................................................................................... 143
Radio Frequency Interference................................................................. 144
Explosive Environments ............................................................................ 146
Specifications................................................................................. 147
Support ........................................................................................... 148
Warranty ......................................................................................... 149

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CHARGING THE BATTERY
Your phone’s battery should have enough power for the phone to turn on, find
a signal, and make a few calls. You should fully charge the battery as soon as
possible. Use the original charger and cable to achieve fast charging.
If the battery is low, there will be a pop-up message on the screen. As you
charge your phone, the screen will show the exact battery level on the
status bar.
WARNING! Use only ZTE-approved chargers and USB Type-C cables. The
use of unapproved accessories could damage your phone or cause the
battery to explode.
1. Connect the adapter to the charging jack.
2. Connect the charger to a standard AC power outlet. If the phone is on,
you’ll see a charging icon, such as or , appear in the status bar.
3. Disconnect the charger when the battery is fully charged.
NOTE: If the battery is extremely low, you may be unable to power on the
phone even when it is being charged. In this case, try again after charging
the phone for at least 20 minutes. Contact customer service if you still cannot
power on the phone after prolonged charging.
GETTING STARTED
INSTALLING A microSDXC™ CARD
The microSDXC card can be installed and removed while the
phone is turned on. Unmount the microSDXC card before
removing it.
1. Insert the tip of the tray eject tool into the hole on the card
tray.
2. Pull out the card tray and place the microSDXC card (and
the nano-SIM card if it’s not installed) on the tray with the
metal contacts facing down. Then slide the tray back.
NOTE: Some applications may require a microSDXC card
to store certain data on it and to work properly. Therefore,
it is recommended that you keep a microSDXC card
installed and not remove or replace it unnecessarily.
CAUTION: Never replace the included tray eject tool with
other sharp objects. Ensure that the tool is
perpendicular to the hole. Otherwise the phone may be damaged.
GETTING STARTED

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1. Tap the language field to select the language you want, and tap START.
2. Follow the prompts to set up your Wi-Fi connection, Google services,
fingerprint & screen lock, navigation style, and other options.
NOTE: Users with low vision can tap Vision settings on the initial setup screen
to customize accessibility features.
LOCKING/UNLOCKING THE PHONE
Your phone allows you to quickly lock the it (put the phone into Sleep mode)
when not in use and also to unlock it when you need to use it.
To lock the phone:
To quickly turn the screen off and lock the phone, press the Power/Lock Key.
NOTE: To save battery power, the phone automatically turns off the screen
after a certain period of time when you leave it idle. You will still be able to
receive messages and calls while the phone screen is off.
To unlock the phone:
1. Press the Power/Lock Key to turn the screen on.
2. Swipe up on the screen. You can also swipe from at the bottom right
to open the Camera app. Or, double-tap a notification to open the related
app.
NOTE: If you have set an unlock pattern, a PIN, or a password as the screen
lock (see
Personalizing – Protecting Your Phone With a Screen Lock ), or
registered your fingerprint (see Personalizing – Using Your Fingerprint ), you’ll
need to draw the pattern, enter the PIN/password, or touch the fingerprint
sensor to unlock the phone.
GETTING STARTED
EXTENDING THE BATTERY LIFE
Active applications, screen brightness levels, Bluetooth and Wi-Fi usage, and
location functionality can drain your battery. You can follow the helpful tips
below to conserve your battery power:
• Reduce the screen backlight time.
• Lower the screen brightness.
• Turn auto sync and Bluetooth off when not in use.
• Disable the location feature when it is not needed. Most applications using
this function will periodically query the GPS satellites or the networks for
your current location; each query drains your battery.
• Use the battery saver feature.
POWERING YOUR PHONE ON/OFF
• Press and hold the Power/Lock Key to turn on your phone.
• To turn it off, press and hold the Power/Lock Key to open the options
menu. Tap > .
SETTING UP YOUR PHONE FOR THE FIRST TIME
When you first power on your phone after you purchase it or reset it to factory
settings (see Settings – System – Reset Options ), you will need to set it up
before using it.
GETTING STARTED

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GETTING TO KNOW YOUR PHONE
Earpiece
Front Camera
nano-SIM/microSDXC
Card Tray
Power/Lock Key
Volume Key
Indicator Light
Proximity & Light
Sensor
Touch Screen
Charging/
USB Type-C Jack
GETTING STARTED
USING THE TOUCH SCREEN
Your phone’s touch screen lets you control actions through a variety of touch
gestures.
• Tap – When you want to type using the on-screen keyboard, select on-
screen items (such as application and settings icons), or press on-screen
buttons, simply tap them with your finger.
• Press and Hold – To open the available options for an item (for example, a
link in a web page), press and hold the item.
• Swipe or Slide – To swipe or slide means to quickly drag your finger
vertically or horizontally across the screen.
• Drag – To drag, press and hold your finger with some pressure before you
start to move your finger. While dragging, do not release your finger until
you have reached the target position.
• Pinch – In some apps (such as Maps and Photos), you can zoom in and out
by placing two fingers on the screen at once and pinching them together (to
zoom out) or spreading them apart (to zoom in).
• Rotate the Screen – For most screens, you can automatically change the
screen orientation from portrait to landscape by turning the phone sideways.
NOTES:
• The Auto-rotate feature needs to be enabled for the screen orientation to
automatically change. Swipe up on the home screen and tap Settings >
Display and turn on Auto-rotate screen.
• You can also access the screen rotation control by sliding down the status
bar twice to open the Quick Settings and turn on Auto-rotate.
GETTING STARTED

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KEY FUNCTIONS
Key Function
Power/Lock Key
Press and hold to power on, restart the phone, or
power off.
Press to turn on/off the screen display.
Home Key ( )
Tap to return to the home screen from any application or
screen.
Press and hold to use the Google Assistant.
Recent Apps Key
( )
Tap to view recently used apps.
Double-tap to switch to the most-recent app.
Back Key ( ) Tap to go to the previous screen.
Volume Key Press or hold to turn the volume up or down.
GETTING STARTED
Microphone
Flash
Microphone
Speaker
Back Cameras
3.5mm Headset Jack
Fingerprint Sensor
GETTING STARTED