Consumer Cellular ZMax 11 User manual

CONSUMER CELLULAR ZMax 11
QUICK START GUIDE

Welcome!
This guide will help you get the most out of your new Consumer Cellular
ZMax 11. You’ll find instructions to help you begin using your device.
If you need more assistance, feel free to contact us by using the contact
information listed below. We’re always happy to help you!
Need More Information?
Visit our website at ConsumerCellular.com/Help
Call us at [phone]

1
TABLE OF CONTENTS
Setting Up Your Phone ...........................................3
Installing a microSDXC™ Card ....................................3
Charging the Battery ............................................3
Getting to Know Your Phone ......................................4
Notifications ....................................................6
Phone and Service Status Icons..................................6
Notification Icons ...............................................7
Touch Screen and Navigation Keys ................................8
Opening Applications ...........................................8
Personalizing...................................................8
Internet ........................................................9
Connecting via Wi-Fi® ...........................................9
Connecting via Mobile Network ..................................9
Calling and Voicemail ...........................................10
Making a Call .................................................10
Checking Voicemail............................................ 10
Address Book .................................................. 11
Creating a New Contact .........................................11
Importing Contacts in Batches ...................................11
Text Messaging ................................................12
Email..........................................................13
Setting up Gmail™.............................................. 13
Setting up Personal Email ...................................... 13

2
TABLE OF CONTENTS continued
Customizing Home Screens .....................................14
Adding Widgets ............................................... 14
Removing Widgets or Shortcuts ................................. 14
Organizing Shortcuts with Folders ............................... 14
Applying New Wallpapers ...................................... 15
Camera and Video..............................................16
Taking a Photo ................................................ 16
Recording a Video............................................. 16
Playing Music ..................................................17
Connectivity ...................................................18
Connecting with a
Bluetooth® Headset........................... 18
Google Play™...................................................19
For Your Safety................................................ 20
FCC RF Exposure Information (SAR) .............................20
FCC Regulations .............................................. 21
Hearing Aid Compatibility (HAC) Regulations for Mobile Phones ....22
Distractions ...................................................24
Product Handling ..............................................25
Electrical Safety ...............................................30
CTIA Requirements ............................................30
Radio Frequency Interference ..................................32
Explosive Environments ........................................33
Support .......................................................34
Warranty ..................................................... 35

3
SETTING UP YOUR PHONE
INSTALLING A microSDXC™ CARD
The microSDXC card can be installed and removed while
the phone is turned on. Unmount the microSDXC card
before removing it.
1. Insert the tip of the tray eject tool into the hole on the
card tray.
2. Pull out the card tray and place the microSDXC card (and
the nano-SIM card if it’s not installed) on the tray with the
metal contacts facing down. Then slide the tray back.
CAUTION: Never replace the included tray eject tool with
other sharp objects. Ensure that the tool is perpendicular to
the hole. Otherwise the phone may be damaged.
CHARGING THE BATTERY
You should fully charge the battery as soon as possible.
WARNING! Use only Consumer Cellular-approved chargers
and USB Type-C cables. The use of unapproved accessories
could damage your phone or cause the battery to explode.
1. Connect the adapter to the charging jack.
2. Connect the charger to a standard AC wall outlet. If the
phone is on, you’ll see a charging icon, such as or ,
appear in the status bar.
3. Disconnect the charger when the battery is fully charged.

4
GETTING TO KNOW YOUR PHONE
Earpiece
Front Camera
nano-SIM/microSDXC
Card Tray
Power/Lock Key
/ Fingerprint Sensor
Volume Key
Indicator Light
Proximity & Light
Sensor
3.5mm Headset Jack
Touch Screen
Charging/
USB Type-C Jack

5
GETTING TO KNOW YOUR PHONE
Microphone
Speaker
Microphone
Back Cameras
Flash

6
NOTIFICATIONS
The status bar at the top of the home screen provides phone and service
status icons, and notification icons.
PHONE AND SERVICE STATUS ICONS
4G LTE connected
Do not disturb mode on
Vibration mode
Ringer o
Battery low
Battery full
Battery charging
Wired headset connected
No signal
Signal strength
Airplane mode
Connected to a Wi-Fi
network
Speaker on
Phone microphone o
Location service enabled
Alarm set

7
NOTIFICATIONS
NOTIFICATION ICONS
New SMS/MMS
New Gmail™ message(s)
Missed call
Call in progress
Call on hold
New Wi-Fi network
detected
microSDXC card
mounted
Upcoming event

8
TOUCH SCREEN AND NAVIGATION KEYS
• Power/Lock Key: Press and hold to power on, restart
the phone, or power o. Press to turn on/o the
screen display.
• Home Key: Tap to return to the home screen from
any application or screen. Press and hold to use the
Google Assistant.
• Recent Apps Key: Tap to view recently used
apps. Double-tap to switch to the most-recent app.
• Back Key: Tap to go to the previous screen.
• Volume Key: Press to turn the volume up or down.
NOTE: Tap at the bottom left of the screen to hide
the navigation keys; swipe up from the bottom to restore
the keys.
OPENING APPLICATIONS
1. Tap if the current screen is not the home screen.
2. Swipe up on the screen.
3. Swipe up or down on the screen and tap an app to
open it.
PERSONALIZING
You can change the system navigation style.
Swipe up on the home screen and tap > Features >
System navigation and select an option.

9
INTERNET
CONNECTING VIA WIFI
1. Swipe up on the home screen and tap >
Network & internet > Wi-Fi.
2. Slide the on/o switch if Wi-Fi is o. Your phone
automatically searches for Wi-Fi networks in range
and displays their names and security settings. Your
phone also connects to previously linked networks
when they are in range.
3. Tap a network name to connect to it.
4. If the network is secured, enter a password or other
credentials (ask your network administrator for
details) and tap CONNECT.
NOTE: Your phone supports 2.4 GHz and 5 GHz Wi-Fi.
CONNECTING VIA MOBILE NETWORK
1. Swipe up on the home screen and tap >
Network & internet > Mobile network.
2. Slide next to Mobile data to enable mobile
data.

10
CALLING AND VOICEMAIL
MAKING A CALL
1. From the home screen, tap > .
2. Enter the phone number with the on-screen keypad.
Tap to delete incorrect digits.
3. Tap to place the call.
NOTE: To call a contact, swipe up on the home screen
and tap , tap a contact, and then tap the number.
CHECKING VOICEMAIL
1. From the home screen, tap > .
2. Press and hold the 1 Key. If prompted, enter your
voicemail password.
3. Follow the voice prompts to listen to and manage
your voicemail messages.
NOTE: For detailed information, please contact
Customer Service.

11
ADDRESS BOOK
CREATING A NEW CONTACT
1. Swipe up on the home screen and tap .
2. Tap .
3. Enter the contact name, phone number, email
addresses, and other information, as shown.
4. Tap Save to save the contact.
IMPORTING CONTACTS IN BATCHES
1. Swipe up on the home screen and tap .
2. Tap > Settings > Import > .vcf file / SIM card >
OK.
3. Select the vCard file or the SIM card contacts you
want to import. If prompted, select an account in
which to save the contacts.

12
TEXT MESSAGING
1. From the home screen, tap > Start chat .
2. Enter the recipient number and tap Send to or directly
tap a contact in the list.
3. Enter the message text. If you want to send an MMS,
press and hold to record a voice message, or tap
to share your location (tap ) or a file (tap ).
You can also tap to attach Gallery photos/videos
(tap ) or capture a photo (tap ) or a video clip
(tap > Video > ).
4. Tap to send the message.
Please don’t text and drive.

13
EMAIL
SETTING UP GMAIL™
1. Swipe up on the home screen and tap > Add an
email address > Google.
NOTE: If another Gmail account is already set
up, swipe up on the home screen and tap >
Accounts > Add account > Google.
2. Enter your existing Google™ email and tap Next, or
tap Create account.
3. Follow the instructions on the screen to set up the
account.
SETTING UP PERSONAL EMAIL
1. Swipe up on the home screen, tap > Add an
email address and select an email server.
NOTE: If another email account is already set
up, swipe up on the home screen and tap
> Accounts > Add account and select an email
account type.
2. Enter the email address and tap NEXT.
3. Enter the password, tap NEXT and follow the on-
screen instructions.

14
CUSTOMIZING HOME SCREENS
You can customize your home screen by adding
shortcuts, folders, widgets, and more.
ADDING WIDGETS
1. Press and hold an empty spot on a home screen.
2. Tap Add a widget.
3. Swipe along the bottom to browse available widgets
and drag one to the desired home screen.
NOTE: To add a shortcut to a home screen, press
and hold the app from the App Tray and drag it to a
home screen.
REMOVING WIDGETS OR SHORTCUTS
1. Press and hold a widget or shortcut on the
home screen.
2. Tap Delete to remove it.
ORGANIZING SHORTCUTS WITH FOLDERS
1. Press and hold a shortcut.
2. Drag it over another shortcut that you want to put
together with the first one and release it. A new
folder is created.
3. If needed, drag more shortcuts and drop them into
the folder.

15
CUSTOMIZING HOME SCREENS
APPLYING NEW WALLPAPERS
1. Press and hold an empty spot on a home screen.
2. Tap Wallpaper.
3. Tap a wallpaper thumbnail or tap GALLERY at the
bottom.
4. Tap SET AS and follow the instructions on the
screen.

16
CAMERA AND VIDEO
TAKING A PHOTO
1. From the home screen, tap .
2. Aim the camera at the subject and make any necessary adjustments.
3. Tap .
RECORDING A VIDEO
1. From the home screen, tap > VIDEO.
2. Aim the camera at the subject and make any necessary adjustments.
3. Tap to start and to stop recording.
TIP: While the recording is in progress, you can tap to save the frame as
a photo.
Capture a photo
Adjust the focus point
Scroll to switch mode
View your photos and videos
Turn HDR on/o
Change the flash setting
Change beauty settings
Select a filter
Adjust the exposure
Switch between the front and
back cameras
Change the camera settings

17
PLAYING MUSIC
1. Swipe up on the home screen and tap .
2. Sign in to your YouTube Music account or tap DEVICE FILES ONLY to
play only the music on your phone.
3. Tap Songs.
4. Tap a song to play it.
Album artwork (if available)
Return to the music library
Drag the slider to jump
to any part of the song
Check the current playlist
Access additional options
Playback controls: Skip songs,
pause/resume playback, or
toggle shue and repeat

18
CONNECTIVITY
CONNECTING WITH A
BLUETOOTH®
HEADSET
Turn on the Bluetooth headset and switch it to pairing
mode. Refer to the headset’s user guide for more
information.
1. Swipe up on the home screen and tap >
Connected devices > Pair new device.
NOTE: Your phone automatically scans for and
displays the IDs of all available
Bluetooth devices in
range.
2. Tap the ID of the headset, or any other device you
want to pair with your phone. Enter a passcode if
prompted.
3. If necessary, tap the ID of the paired headset to
connect with it.
TIP: Tap next to the headset ID and then tap
DISCONNECT to end the connection.