Creality CR20Pro User manual

CR20 Pro 3D Printer User Manual
This user manual is for standard CR20 Pro.
Please plug the power cable into a three-hole power jack.
Detailed instructions for use are available on the TF card. V1
4.

NOTES
1. Do not use the printer any way other than described herein in order to avoid personal
injury or property damage.
2. Do not place the printer near any heat source or flammable or explosive objects. We
suggest placing it in a well-ventilated, low-dust environment.
3. Do not expose the printer to violent vibration or any unstable environment, as this
may cause poor print quality.
4. Before using experimental or exotic filaments, we suggest using standard filaments
such as ABS or PLA to calibrate and test the machine.
5. Do not use any other power cable except the one supplied. Always use a grounded
three-prong power outlet.
6. Do not touch the nozzle or printing surface during operation as they may be hot.
Keep hands away from machine while in use to avoid burns or personal injury.
7. Do not wear gloves or loose clothing when operating the printer. Such cloths may
become tangled in the printers moving parts leading to burns, possible bodily injury,
or printer damage.
8. When cleaning debris from the printer hotend, always use the provided tools. Do not
touch the nozzle directly when heated. This can cause personal injury.
9. Clean the printer frequently. Always turn the power off when cleaning, and wipe with
a dry cloth to remove dust, adhered printing plastics or any other material off the
frame, guide rails, or wheels . Use glass cleaner or isopropyl alcohol to clean the
print surface before every print for consistent results.
10. Children under 10 years of age should not use the printer without supervision.

CONTENTS
Dear Consumers,
Thank you for choosing our products. For the best experience, please
read the instructions before operating the Printer. Our 3D team will
always be ready to give you the best service. Please contact us via the
phone number or e-mail address provided at the end when you encounter
any problem with the Printer.
For a better experience in using our product, you may learn how to use
the Printer in the following ways:
View the accompanied instructions and videos on the TF card.
Visit our official website at www.creality3d.cn You will find relevant
software/hardware information, contact details and operation and
maintenance instructions on the website.
Introduction.............................1
General List.............................2
Device Installion.....................3
Cable Connection..................4
Screen Information................5
Loading Filament...….........…6
Platform Adjustment..............7
Software Installation..............8
First Printing...........................9
Troubleshooting...................10
Circuit Wiring.......................11

7
5
21 4 3
6
15
14
8
9
13
10
11
12
6. Nozzle Kit
7. Auto leveling（BLTouch）
8. Filament Rack
9. Extruder (E) Stepper
10. Y-axis Limit Switch
11. Y-axis Stepper
12. Coupling
13. Z-axis Stepper
14. X-axis Limit Switch
15. X-axis Stepper
1. TF Card Slot
2. USB Port
3. Platform
4. LCD Display Screen
5. Control Knob
Parameters
Model
CR-20 Pro
Printing Size
220*220*250mm
Molding Tech.
FDM
Nozzle Number
1
Slice Thickness
0.1mm-0.4mm
Nozzle Diameter
Standard 0.4mm
Precision
±0.1mm
Fliament
φ1.75mm PLA
File Format
STL/OBJ/AMF
Working Mode
Online or TF card offline
Slice Software
Creality Slicer/Cura/
Repetier-Host/Simplify3D
Power Supply
Input: AC 100-240V/200-240V 50/60Hz
Output:DC 24V
Total Power
270W
Bed Temp.
≤100℃
Nozzle Temp.
≤250℃
Resume Print
Yes
Auto Leveing
Yes
Filament Detector
NO
Operating System
Windows XP/Vista//7/8/10
MAC/Linux
Printing Speed
≤180mm/s，Normal 30-60mm/s
01/
Introduction

Gantry FrameBase Frame
Tool Box
uTool List
Filament （200g）
No.
Image
Name
Qty
1
Scraper
1
2
Diagonal Pliers
1
3
TF Card & Card
Reader
1set
4
Wrench & Screw
Driver
1set
No.
Image
Name
Qty
5
Nozzle Cleaner
1
6
Rack Bracket
1
7
Rack Tube
1
8
Rack Tube
Nut
1
No.
Image
Name
Qty
9
Spare Parts
1set
10
Power Cable
1
11
M5X25 Black Hex-
Bolt & Lock Washer
4set
12
M4X8 Screw & M4
T-type Screw
2set
02/
General List

Install the Gantry Frame
M5X25
4pcs
M5X25 4pcs
2pcsM4X8
M4 T-nut 2pcs
2pcs
M4X8 & T-nut
Install the Rack
03/
Device Installtion

*Please plug the power cable
into a three-hole power jack.
X
X
E
Y
Y
Z
04/
Cable Connection

Model
Cooling Fan Rate
Print Progress
Print Time
Remaining Message
Push:OK/Enter
Sub Menu
Rotate:Change
Option/Value
Set Temperature of
the Nozzle
Current Temperature
of the Nozzle
Set Temperature of
the Hot Bed
Current Temperature
of the Hot Bed
Print Rate
Current Location of
the Nozzle
Screen Options
Menu
Sub Menu
Explanation
Info Screen↑
Main↑
Return
Prepare
Move axis
Moving X Y Z axis or Extruder by
given value
Auto Home
Return to the origin
Bed Leveling
Preheat PLA
Nozzle ：185℃ Bed：45℃
Preheat ABS
Nozzle ：240℃ Bed：70℃
Cool down
Close and cool down the nozzle
Set home offsets
Disable Steppers
Moving X Y Z axis by your hands
Control
Temperature
Heat the nozzle and the bed or
change fan speed by given value
Motion
Filament
BLTouch
Stroe settings
Load settings
Language
English/Chinses
No TF card/Print from TF
Printing
Tune
Speed
Adjust percentage of printing speed
Nozzle
Adjusting extrusion head
temperature
Bed
Adjusting hot bed temperature
Fan speed
Adjust fan speed
Flow
Adjust consumable flow percentage
Change Filament
Replace filament
Pause Printing
Stop printing
05/
Screen Information

Preheat
Method 1
Feeding
Method 2 Press and hold the extruder lever then insert the 1.75mm
filament through the small hole of the extruder. Continue
feeding until you see filament come out the nozzle.
Tip：How to Replace the Filament？
1、Cutting filament near the Extruder and slowly feed new
filament until they are feed into the new filament.
2、Preheating the nozzle and withdraw the filament quickly
and feed the new filament.
06/
Loading Filament

1.Prepare→Auto home，and wait to stop.
3.Control→Motion→Z Offset→write down the value of B，then rotate the knob until it comes out as: C=B+A. Return Control and Select Store settings.
2. Prepare→Move axis→Move Z→Move 0.1mm→Rotate the knob until the distance between them is about 0.2mm（as a sheet of A4 paper），write
down the value of A.
0.2mm
（ A4 paper）
A
BC
07/
Bed Levelling
A<0
B<0 C<0

08/
Software Installation
1. Double click to
install the software.
3. Select language→Next→Select your machine→Next→Finish.
2、Double click to
open the software.

2.Printing
Insert the TF card→Select Print from TF →Select the file.
09/
First Printing 1.Slicing
Insert TF card into computer with Reader.
Open the software→Load→Select the file→Wait for slicing to finish ,and save the gcode file to TF card.

10/
Trouble-shooting

X Motor Y Motor Z Motor E0 Motor TF CardE1 Motor
Mini USB
Auto Leveling (BLTouch)
LCD Displayer
Limit Switch
Nozzle1 thermistor
Bed thermistor
Nozzle2 thermistor
X
Y
Touch screenControlled fansNozzle2Nozzle1Hot bed
Power
Supply
Fans
11/
Circuit Wiring

After- Sales Service
Service
1, The printer can be returned within seven days, 15 days replacement,
one year warranty, lifetime maintenance.
Replacement requirement
1. The appearance of the product is intact, without damage, scratches,
smudges, cracks, deformation, etc.;
2. Machine parts, tools and others are complete;
3. Provide a complete and valid purchase invoice and warranty, product
number should be the same.
Warranty coverage
1. The following accessories are not included in the warranty coverage
if they are not damaged by transportation: platform sticker; platform
forming plate; acrylic cover; card reader and TF card; platform glass;
USB cable; filament; rack and tools,etc.
2. Profile: Before we deliver the goods, we will do the machine test, so
maybe there will be light scratch, or due to long-distance
transportation, which scratch the profile a little bit. in the premise of
not affecting the normal use, in principle, not within the scope of
warranty;
3. Nozzle assembly (nozzle, heating block, throat pipe,heat sink, Teflon
tube, etc.) warranty period is 3 months, if it is damage after the
warranty expires, you need to purchase another one;
4. Motherboard, LCD display, power supply, hot bed,warranty period is
12 months, if there are quality problems, you can get free
maintenance; over the warranty period, can be sent back to the
original factory maintenance, the users need to bear the return
shipping and maintenance costs;
5. Not included in warranty coverage:
(1) It is not possible to provide an effective after-sales service card or
serial number;
(2) The whole machine and components exceed the warranty period;

(3) Equipment failure or damage caused by unauthorized modification
of the equipment (private modification includes: 1. modification of
the nozzle assembly; 2. modification of the machine structure; 3. use
of third-party components; 4. use of third-party firmware procedures
or change the original Factory firmware program, etc.);
(4) Equipment failure or damage due to incorrect installation and use;
(5) Equipment failure or damage caused by the use of the equipment
in a working environment not specified by the product;
 (6) Equipment failure or damage due improper use (beyond workload,
etc.) or maintenance (moisture, etc.);
(7) Equipment failure or damage due to the use of other branded
components or low quality consumables.

SHENZHEN CREALITY 3D TECHNOLOGY CO., LTD.
12/F, Block 3,JinChengYuan,Huafan Road,Tongsheng Community, Dalang,
Longhua District,Shenzhen,China,518109
Official Website :www.creality3d.cn
Tel:[phone]
E-mail：[email protected] [email protected]
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